1 Employee Training and Development in Health Care Organizations Why employees must be properly trained to perform their job responsibilities Like in any other industry, employees in the healthcare industry are supposed to be trained to improve their work performance. With the appropriate and necessary training, the employees are better equipped to handle their jobs and deliver quality services in the health sector. Training helps them to address the weaknesses by creating an opportunity for them to express their weakness and set them on the path to addressing those weaknesses ad becoming seasoned professionals in their respective fields (Jehanzeb & Bashir, 2013). Training will also ensure uniformity and consistency in the manner in which the healthcare services are provided. Quality training is crucial because it helps providers improve effective, safe, patientcentred, timely, and equitable healthcare services. It strives towards the prevention of errors and improves patient safety. The providers can learn from the errors that occur, and create a safety culture that involves healthcare professionals, organizations and patients
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