Workflow Process

1 Workflow Process Part I

Part 2 The flow chart showcases the patient's processes in a primary care setting that has implemented the HIM. For existing patients whose details are already documented, the patient intake process begins with a request for an appointment, patient registration, and documentation of patient history so that a clinical exam can begin.

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2

A new patient will have their new records created in the system, and their information is captured. The patient is then scheduled for an appointment to undergo clinical examination. The collected demographic data is entered into the system for both existing and new patients, and the information is also captured in HIM's demographic and electronic documentation system.

Having a workflow process is vital in scheduling the activities that the patient follows.

Having a workflow process also saves time as the patient’s information reduces errors and enhances productivity. The workflow process also eliminates redundant manual tasks and improves the efficiency as the processes are automated as there is a defined order of succession through which the tasks can be executed (Wang et al., 2017).

Reviewing the created diagram, the workflow process changed after the implementation of remote working will include a network to support collaboration between different departments to deliver care seamlessly. However, some of the processes could not be changed after the implementation of remote working. These include aspects to deal with patient engagement.

Patients would like to be more engaged in the process and make fewer routine visits to the clinic when seeking care. Therefore, although the system will be automated, the contact between the patient and the provider will be sustained to ensure quality care delivery to meet all the patients’ demands.

3 References Khatoon, A. (2020). A blockchain-based smart contract system for healthcare management.

Electronics, 9(1), 94 Wang, S. V., Rogers, J. R., Jin, Y., Bates, D. W., & Fischer, M. A. (2017). Use of electronic healthcare records to identify complex patients with atrial fibrillation for targeted intervention. Journal of the American Medical Informatics Association, 24(2), 339-344.