1 Employee Satisfaction Survey Employee satisfaction refers to the contentment of employees in their job and work environment. Several factors contribute to employee satisfaction including working hours, incentives, type of management, flexibility, compensation, workload and availability of resources among others (Bin, 2015). The extent of job satisfaction directly influences performance. Employees who are more satisfied with their work tend to be more motivated and perform well as compared to less satisfied employees. In clinical set ups, employee satisfaction plays an integral role in the quality of healthcare services provided.
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