1 Organizational Change People always desire to progress and improve. However, they are normally reluctant to undergo the necessary improvement changes. The implementation of the workflow change can prove to be a challenging process when not handled effectively. Implementing change requires the commitment of various stakeholders involved, including the end-users, managers, and leaders (Barrett & Stephens, 2017). Workflow changes may be rendered total failure or welcomed with resistance without the support of these groups. To ensure smooth implementation of the proposed workflow changes, a variety of change management strategies will have to be employed.
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