A Picture of Health exhibition resource

ADS.ORG.UK

H F S . S C O T. N H S . U K

S C O T L A N D . G O V. U K

EXHIBITION RESOURCE

Exhibition Resource

2

3

This PDF exhibition resource has been produced to record the content of A Picture of Health – From Policy to Places Designed for People. It includes the 16 exhibition panels that have been reformatted to A4 for easier online viewing with embedded hyperlinks to the two exhibition films.

The A Picture of Health exhibition was shown at: The European Union Health Property Network Conference, Edinburgh 1 – 3 October 2014 The Scottish Healthcare Conference, Crieff 6 – 7 November 2014 Gallery 2 at The Lighthouse, Glasgow 13 November 2014 – 28 January 2015

Barrhead Health and Care Centre Design team - Avanti Architects Ltd. Image credit - Tom de Gay at Avanti Architects

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Exhibition Resource

2

3

This PDF exhibition resource has been produced to record the content of A Picture of Health – From Policy to Places Designed for People. It includes the 16 exhibition panels that have been reformatted to A4 for easier online viewing with embedded hyperlinks to the two exhibition films.

The A Picture of Health exhibition was shown at: The European Union Health Property Network Conference, Edinburgh 1 – 3 October 2014 The Scottish Healthcare Conference, Crieff 6 – 7 November 2014 Gallery 2 at The Lighthouse, Glasgow 13 November 2014 – 28 January 2015

Barrhead Health and Care Centre Design team - Avanti Architects Ltd. Image credit - Tom de Gay at Avanti Architects

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Introduction Over the past few years the NHS in Scotland has embarked on a world leading process where the quality of new facilities is formally considered in the decision to fund them. In this exhibition you will see how design briefs that give voice to the needs of patients, staff and the wider community are being used to guide investment and improve outcomes for the service and the public.

4

5

We hear from the people involved, including the policy leaders and staff in the NHS, on how this is improving the patient and staff experience and the sustainability and value of projects. We celebrate the great facilities being developed across Scotland and the design talent that is making these visions of health a reality.

02

Who is involved 03

Urban Gym as part of a new health centre development, Project supported by the Green Exercise Partnership

01

01 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect) Image credit - ERZ (landscape architects)

04

02 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects Rankinfraser Landscape Architecture llp Image credit - Reiach and Hall Architects

04

03 Urban Gym Wall at Possilpark Health and Care Centre Design Team - ERZ (landscape architects) AHR Architects Ltd Image credit - ERZ (landscape architects) 04 Firhill Partnership Centre, Edinburgh Design team - Gareth Hoskins Architects

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Introduction Over the past few years the NHS in Scotland has embarked on a world leading process where the quality of new facilities is formally considered in the decision to fund them. In this exhibition you will see how design briefs that give voice to the needs of patients, staff and the wider community are being used to guide investment and improve outcomes for the service and the public.

4

5

We hear from the people involved, including the policy leaders and staff in the NHS, on how this is improving the patient and staff experience and the sustainability and value of projects. We celebrate the great facilities being developed across Scotland and the design talent that is making these visions of health a reality.

02

Who is involved 03

Urban Gym as part of a new health centre development, Project supported by the Green Exercise Partnership

01

01 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect) Image credit - ERZ (landscape architects)

04

02 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects Rankinfraser Landscape Architecture llp Image credit - Reiach and Hall Architects

04

03 Urban Gym Wall at Possilpark Health and Care Centre Design Team - ERZ (landscape architects) AHR Architects Ltd Image credit - ERZ (landscape architects) 04 Firhill Partnership Centre, Edinburgh Design team - Gareth Hoskins Architects

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Policy

6

About this film

7 Summary

This film discusses NHSScotland’s future vision, and how the partners to the NHSScotland Design Assessment Process (NDAP) support Health Boards in delivering that. The film features interviews with:

Peter Haggarty Health Facilities Scotland (HFS): supports Health Boards by developing guidance and providing expert support in sustainability, fire, healthcare design etc.

Mike Baxter Scottish Government Health and Social Care Directorate (SGHSCD): responsible for policy and the targeting of funding for the healthcare estate.

Jim MacDonald Architecture and Design Scotland (A+DS): advises clients and decision makers across a range of sectors, and seeks to engage the public in making better places.

“NHSScotland’s ‘2020 Vision’... is that by 2020 everyone is able to live longer healthier lives at home, or in a homely setting.

We will have a healthcare system where we have integrated health and social care, a focus on prevention, anticipation and supported self management. When hospital treatment is required, and cannot be provided in a community setting, day case treatment will be the norm. Whatever the setting, care will be provided to the highest standards of quality and safety, with the person at the centre of all decisions.”

The NHSScotland Design Assessment Process (NDAP) was introduced in 2010 to improve consistency in the quality of facilities being delivered across Scotland; it sits within the business case process so that the potential of the development can be considered in the decision to fund.

In recent years the value of good design has been increasingly recognised and a growing body of evidence demonstrates that good design adds value, not only economically, but also in terms of a range of social and environmental benefits.

This is particularly important for healthcare facilities, where the environment supports therapy, and the physical and psychological well-being of patients, staff and visitors is paramount.

Client teams in Health Boards are supported in their role by partners in the national bodies above who bring expertise in briefing, evidence based design, sustainability, health promotion through landscape and art, fire, decontamination etc. This support takes a tailored approach to standards and assessment: for example project-specific BREEAM ‘excellent’ targets are agreed to ensure sustainability issues are addressed in a responsible and resource efficient manner. The partners also help in sharing good practice and learning between projects.

A key characteristic of the process – and key to the success of projects – is that of collaboration. The process encourages early engagement of stakeholders in developing the vision for the project: positive collaboration with design teams and partners to develop solutions through iterative design and shared testing. We are currently refreshing the business case process to better embed NDAP, and further emphasise the need for clear, measurable benefits at each project’s outset.

Click image or copy link to your browser https://vimeo.com/111615688

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Policy

6

About this film

7 Summary

This film discusses NHSScotland’s future vision, and how the partners to the NHSScotland Design Assessment Process (NDAP) support Health Boards in delivering that. The film features interviews with:

Peter Haggarty Health Facilities Scotland (HFS): supports Health Boards by developing guidance and providing expert support in sustainability, fire, healthcare design etc.

Mike Baxter Scottish Government Health and Social Care Directorate (SGHSCD): responsible for policy and the targeting of funding for the healthcare estate.

Jim MacDonald Architecture and Design Scotland (A+DS): advises clients and decision makers across a range of sectors, and seeks to engage the public in making better places.

“NHSScotland’s ‘2020 Vision’... is that by 2020 everyone is able to live longer healthier lives at home, or in a homely setting.

We will have a healthcare system where we have integrated health and social care, a focus on prevention, anticipation and supported self management. When hospital treatment is required, and cannot be provided in a community setting, day case treatment will be the norm. Whatever the setting, care will be provided to the highest standards of quality and safety, with the person at the centre of all decisions.”

The NHSScotland Design Assessment Process (NDAP) was introduced in 2010 to improve consistency in the quality of facilities being delivered across Scotland; it sits within the business case process so that the potential of the development can be considered in the decision to fund.

In recent years the value of good design has been increasingly recognised and a growing body of evidence demonstrates that good design adds value, not only economically, but also in terms of a range of social and environmental benefits.

This is particularly important for healthcare facilities, where the environment supports therapy, and the physical and psychological well-being of patients, staff and visitors is paramount.

Client teams in Health Boards are supported in their role by partners in the national bodies above who bring expertise in briefing, evidence based design, sustainability, health promotion through landscape and art, fire, decontamination etc. This support takes a tailored approach to standards and assessment: for example project-specific BREEAM ‘excellent’ targets are agreed to ensure sustainability issues are addressed in a responsible and resource efficient manner. The partners also help in sharing good practice and learning between projects.

A key characteristic of the process – and key to the success of projects – is that of collaboration. The process encourages early engagement of stakeholders in developing the vision for the project: positive collaboration with design teams and partners to develop solutions through iterative design and shared testing. We are currently refreshing the business case process to better embed NDAP, and further emphasise the need for clear, measurable benefits at each project’s outset.

Click image or copy link to your browser https://vimeo.com/111615688

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Brief The basis of any project is a clear brief, one that captures not just what the development must contain – the spaces and functions – but what it must support people to do: to reach help more easily, to relax in peace or to encourage people to be up and about, to communicate with colleagues better. How these attributes are achieved will rely on the skill of the design team in marrying the different aspects of the brief and the site.

However, the client team can, at a very early stage, develop a shared vision that can be used to both build confidence in a better future and to check they are on track to deliver it.

For new or substantially refurbished health projects this is captured in a ‘Design Statement’. This is typically eight to ten pages containing short statements of need matched with images of what success might look like in relation to these; additionally there is a view of how the development will be a positive addition to the community context. The client’s approach to how this brief will be used to inform key decision points completes this statement of need and of intent.

8 ‘Design Statements’ are developed through engagement with a broad range of stakeholders including clinicians, facilities managers and patient representatives.

The starting point of this engagement is the business objectives for the development, things like improved access to services, increased integration, increased efficiency, etc. Using these, the group verbally walk through a ‘day in the life’ firstly of a patient, then a staff member and a visitor, to capture what the facility must do for these people at each stage of their journey from home, to treatment and back again, to realise those objectives. These needs are recorded as short statements, and benchmarked through examples of good practice, learning from the successes of others.

The following boards in the exhibition illustrate the ambitions of NHSScotland for how their facilities will support the public and staff. They also highlight the quality of environments that are being achieved through the skills of Scotland’s designers and developers to respond to these briefs in a way that is both economical and uplifting.

9 NHSScotland Design Assessment Process The diagram shows how this design brief is integrated as a key part of how the developing project is assessed – forming a common language for client, designer, and decision maker on the aspects that are often seen as intangible or too subjective to value.

NHSScotland Design Assessment Process helps project teams maintain a line of sight between policy and places for people.

We help project teams establish a strategic brief based on service and local needs, capturing the voice of users to influence outcomes. This is the ‘Design Statement’ described above.

A 2020 vision

Need for change We support decision makers in Boards and Government in agreeing success measures.

Initial Agreement

We can help in assessing early options and concepts for building and landscape. We provide assistance with setting sustainability and technical standards etc.

Develop site and design options We report to decision makers on the extent to which the project looks on track to deliver benefits to assist in their decision to progress.

Outline Business Case

We can support teams in considering detailed design aspects, energy use etc.

Design Assessment can inform Planning Application

Develop design of facility Full Business Case

At the final reporting stage we assess the design in relation to original vision and national standards.

Construct and commission We help learn lessons and celebrate successes, informing future projects.

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

Better Places for People ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Brief The basis of any project is a clear brief, one that captures not just what the development must contain – the spaces and functions – but what it must support people to do: to reach help more easily, to relax in peace or to encourage people to be up and about, to communicate with colleagues better. How these attributes are achieved will rely on the skill of the design team in marrying the different aspects of the brief and the site.

However, the client team can, at a very early stage, develop a shared vision that can be used to both build confidence in a better future and to check they are on track to deliver it.

For new or substantially refurbished health projects this is captured in a ‘Design Statement’. This is typically eight to ten pages containing short statements of need matched with images of what success might look like in relation to these; additionally there is a view of how the development will be a positive addition to the community context. The client’s approach to how this brief will be used to inform key decision points completes this statement of need and of intent.

8 ‘Design Statements’ are developed through engagement with a broad range of stakeholders including clinicians, facilities managers and patient representatives.

The starting point of this engagement is the business objectives for the development, things like improved access to services, increased integration, increased efficiency, etc. Using these, the group verbally walk through a ‘day in the life’ firstly of a patient, then a staff member and a visitor, to capture what the facility must do for these people at each stage of their journey from home, to treatment and back again, to realise those objectives. These needs are recorded as short statements, and benchmarked through examples of good practice, learning from the successes of others.

The following boards in the exhibition illustrate the ambitions of NHSScotland for how their facilities will support the public and staff. They also highlight the quality of environments that are being achieved through the skills of Scotland’s designers and developers to respond to these briefs in a way that is both economical and uplifting.

9 NHSScotland Design Assessment Process The diagram shows how this design brief is integrated as a key part of how the developing project is assessed – forming a common language for client, designer, and decision maker on the aspects that are often seen as intangible or too subjective to value.

NHSScotland Design Assessment Process helps project teams maintain a line of sight between policy and places for people.

We help project teams establish a strategic brief based on service and local needs, capturing the voice of users to influence outcomes. This is the ‘Design Statement’ described above.

A 2020 vision

Need for change We support decision makers in Boards and Government in agreeing success measures.

Initial Agreement

We can help in assessing early options and concepts for building and landscape. We provide assistance with setting sustainability and technical standards etc.

Develop site and design options We report to decision makers on the extent to which the project looks on track to deliver benefits to assist in their decision to progress.

Outline Business Case

We can support teams in considering detailed design aspects, energy use etc.

Design Assessment can inform Planning Application

Develop design of facility Full Business Case

At the final reporting stage we assess the design in relation to original vision and national standards.

Construct and commission We help learn lessons and celebrate successes, informing future projects.

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

Better Places for People ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Place

10

The facility must improve access for people coming from remote locations by car, but be no harder for those walking from the village or using buses. Its location must be clear for infrequent and ‘one-off’ patients such as tourists.

Rural Health Centre

11 03

The facility should feel part of the community and, through its location and design, enable easy access to local community facilities. It should also encourage the local community to use appropriate parts of the site to aid integration and lower stigma.

Adult Mental Health Inpatient

…[it] must improve both physical accessibility and help overcome perceptual barriers to access. Using the facility must feel like an integral part of the community experience, not separated from it – it must be near shops or other local amenities to aid recognition and familiarity and so other activities can be carried out on the same trip.

Urban Community Health Centre

The design of the facility (building landscape and parking) and subsequent plans for voided sites must provide positive connections to other areas of investment in the community. It must… connect community areas and facilities and contribute to community regeneration and pride.

04

Urban Health Centre

01 Dalkeith Health Centre Design team - Austin-Smith:Lord Image credit - Keith Hunter Photography 02 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography 03 Stirling Care Village Design team - jmarchitects

04 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect) Image credit - ERZ (landscape architects) 05 Eastwood Health Centre, East Renfrewshire Design team - Gareth Hoskins Architects

02

01

A Picture of Health From policy to places designed for people

05

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Place

10

The facility must improve access for people coming from remote locations by car, but be no harder for those walking from the village or using buses. Its location must be clear for infrequent and ‘one-off’ patients such as tourists.

Rural Health Centre

11 03

The facility should feel part of the community and, through its location and design, enable easy access to local community facilities. It should also encourage the local community to use appropriate parts of the site to aid integration and lower stigma.

Adult Mental Health Inpatient

…[it] must improve both physical accessibility and help overcome perceptual barriers to access. Using the facility must feel like an integral part of the community experience, not separated from it – it must be near shops or other local amenities to aid recognition and familiarity and so other activities can be carried out on the same trip.

Urban Community Health Centre

The design of the facility (building landscape and parking) and subsequent plans for voided sites must provide positive connections to other areas of investment in the community. It must… connect community areas and facilities and contribute to community regeneration and pride.

04

Urban Health Centre

01 Dalkeith Health Centre Design team - Austin-Smith:Lord Image credit - Keith Hunter Photography 02 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography 03 Stirling Care Village Design team - jmarchitects

04 Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect) Image credit - ERZ (landscape architects) 05 Eastwood Health Centre, East Renfrewshire Design team - Gareth Hoskins Architects

02

01

A Picture of Health From policy to places designed for people

05

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Approach

12

The impression of the hospital (for those arriving at and passing the site) must convey a welcoming and professional nature; it should not be too urban, austere or clinical. The positive use of landscaped space and the views from the site to landmarks will be important in making the development feel familiar.

13 03

The initial impression of the facility must provide a feeling of welcome, both during the day and in darkness, for all the community. It must not be formal, corporate or defensive; feeling [like] a community facility [and] not an institutional one...

It should not have a split personality.

Integrated Health and Recreation Facility

Rural Hospital

The experience of arriving at the site must be the first step in providing reassurance and a sense of sanctuary.

Young Person’s Mental Health Centre

01 Midpark Hospital, Dumfries Design team - Archial NORR (architect) ERZ/Jencks² (landscape architects) Image credit - Charles Jencks 02 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects

04

03 Aberdeen Community Health and Care Village Design team - jmarchitects 04 The West Centre, Drumchapel Design team - Anderson Bell Christie Image credit - Keith Hunter Photography 05 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / Ryder / NBBJ / FIRA

01

02

05

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Approach

12

The impression of the hospital (for those arriving at and passing the site) must convey a welcoming and professional nature; it should not be too urban, austere or clinical. The positive use of landscaped space and the views from the site to landmarks will be important in making the development feel familiar.

13 03

The initial impression of the facility must provide a feeling of welcome, both during the day and in darkness, for all the community. It must not be formal, corporate or defensive; feeling [like] a community facility [and] not an institutional one...

It should not have a split personality.

Integrated Health and Recreation Facility

Rural Hospital

The experience of arriving at the site must be the first step in providing reassurance and a sense of sanctuary.

Young Person’s Mental Health Centre

01 Midpark Hospital, Dumfries Design team - Archial NORR (architect) ERZ/Jencks² (landscape architects) Image credit - Charles Jencks 02 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects

04

03 Aberdeen Community Health and Care Village Design team - jmarchitects 04 The West Centre, Drumchapel Design team - Anderson Bell Christie Image credit - Keith Hunter Photography 05 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / Ryder / NBBJ / FIRA

01

02

05

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Arrive

14

Entry into the hospital (planned visits) must be inclusive and welcoming, supporting patients to retain their sense of independence (not losing themselves in the system) and to build confidence in the service. Arriving at the hospital in an emergency must give straightforward access to help.

15 03

The initial space of the facility must clearly communicate that ‘there’s lots happening, what’s happening and it’s for you’, providing clear direction and easy onward access to and between services and facilities. It must be both a place you go through and also provide distinct spaces for reception and for sitting/social activities so that it is also a usable place.

Rural Hospital

Urban Health Centre

On arriving, there must be immediate welcome to an environment that conveys and supports mutual trust and respect.

The arrival space must be open and light with easy direction to the full range of services offered.

01 Chalmers Sexual Health Centre Design team - Campbell and Arnott Architects Image credit - Chris Morgan, Locate Architects

Urban Community Health Centre

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / Ryder / NBBJ / FIRA

04 Aberdeen Community Health and Care Village Design team - jmarchitects 05 Blackburn Partnership Centre, West Lothian Design team - Gareth Hoskins Architects

01

A Picture of Health From policy to places designed for people

04

03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design

02

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Arrive

14

Entry into the hospital (planned visits) must be inclusive and welcoming, supporting patients to retain their sense of independence (not losing themselves in the system) and to build confidence in the service. Arriving at the hospital in an emergency must give straightforward access to help.

15 03

The initial space of the facility must clearly communicate that ‘there’s lots happening, what’s happening and it’s for you’, providing clear direction and easy onward access to and between services and facilities. It must be both a place you go through and also provide distinct spaces for reception and for sitting/social activities so that it is also a usable place.

Rural Hospital

Urban Health Centre

On arriving, there must be immediate welcome to an environment that conveys and supports mutual trust and respect.

The arrival space must be open and light with easy direction to the full range of services offered.

01 Chalmers Sexual Health Centre Design team - Campbell and Arnott Architects Image credit - Chris Morgan, Locate Architects

Urban Community Health Centre

02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / Ryder / NBBJ / FIRA

04 Aberdeen Community Health and Care Village Design team - jmarchitects 05 Blackburn Partnership Centre, West Lothian Design team - Gareth Hoskins Architects

01

A Picture of Health From policy to places designed for people

04

03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design

02

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Social

16

The shared social space must be designed such that it can be used (and combined with other adjacent resources such as meeting spaces) to become a stand-alone community space to extend the range of services that can be provided over an extended day, allowing groups to come together for mutual support and events to be held such that the facility is a familiar part of community life.

Urban Community Care Centre

17 02

The communal living areas must be arranged and designed such that they are adaptable to deal with a large range of demands, enabling personal space and also social interaction, and dealing sensitively with the different issues and expectations around food and eating. They should be bright, relaxing, beautiful and reassuring.

They must give access to safe external areas allowing young people to go outside without needing permission.

Young Person’s Mental Health Centre

Social space (shared rest/lunch room) in particular must be located such that it’s easily accessible to all staff and attractive enough to encourage use at meal times and other times.

Urban Community Care Centre

03

01 Aberdeen Community Health and Care Village Design team - jmarchitects 02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ 03 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale 04 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Social

16

The shared social space must be designed such that it can be used (and combined with other adjacent resources such as meeting spaces) to become a stand-alone community space to extend the range of services that can be provided over an extended day, allowing groups to come together for mutual support and events to be held such that the facility is a familiar part of community life.

Urban Community Care Centre

17 02

The communal living areas must be arranged and designed such that they are adaptable to deal with a large range of demands, enabling personal space and also social interaction, and dealing sensitively with the different issues and expectations around food and eating. They should be bright, relaxing, beautiful and reassuring.

They must give access to safe external areas allowing young people to go outside without needing permission.

Young Person’s Mental Health Centre

Social space (shared rest/lunch room) in particular must be located such that it’s easily accessible to all staff and attractive enough to encourage use at meal times and other times.

Urban Community Care Centre

03

01 Aberdeen Community Health and Care Village Design team - jmarchitects 02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ 03 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale 04 Migdale Hospital, Bonar Bridge Design team - Austin-Smith:Lord Image credit - John Paul Photography

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Circulation

18

There should be no more restrictions on a person’s freedom than is warranted by his or her clinical condition. When and where appropriate, patients must be able to access a choice of environments; giving the option of privacy in one’s own room, a social communal space and external garden space.

Older Adult Mental Health

Journeys both to consulting, and onward to diagnostics or other consultations, must be short, convenient and pleasant to help retain self-reliance, lower stress levels and shorten visit duration.

19 02

Wayfinding must be largely intuitive, using a clear organisation and hierarchy of spaces and routes. Use of colour, art, natural light and views to outside will assist orientation of users and encourage links with external landscape and outside world.

Adult Mental Health

Staff circulation areas to be shared such that you meet people from other teams in your normal use of the building, and space is provided at natural meeting points to allow informal/impromptu conversations.

Urban Community Care Centre 03

Rural Hospital

04

01 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography 02 Royal Aberdeen Children’s Hospital Graphic Design - StudioLR 03 Stobhill Hospital, Glasgow Design team - Reiach and Hall Architects Image credit - Andy McGregor 04 The West Centre, Drumchapel Design team - Anderson Bell Christie (architect) / Tim Taylor (artist) Image credit - Keith Hunter Photography 05 Dumfries Dental Centre Design team - Archial NORR

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Circulation

18

There should be no more restrictions on a person’s freedom than is warranted by his or her clinical condition. When and where appropriate, patients must be able to access a choice of environments; giving the option of privacy in one’s own room, a social communal space and external garden space.

Older Adult Mental Health

Journeys both to consulting, and onward to diagnostics or other consultations, must be short, convenient and pleasant to help retain self-reliance, lower stress levels and shorten visit duration.

19 02

Wayfinding must be largely intuitive, using a clear organisation and hierarchy of spaces and routes. Use of colour, art, natural light and views to outside will assist orientation of users and encourage links with external landscape and outside world.

Adult Mental Health

Staff circulation areas to be shared such that you meet people from other teams in your normal use of the building, and space is provided at natural meeting points to allow informal/impromptu conversations.

Urban Community Care Centre 03

Rural Hospital

04

01 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography 02 Royal Aberdeen Children’s Hospital Graphic Design - StudioLR 03 Stobhill Hospital, Glasgow Design team - Reiach and Hall Architects Image credit - Andy McGregor 04 The West Centre, Drumchapel Design team - Anderson Bell Christie (architect) / Tim Taylor (artist) Image credit - Keith Hunter Photography 05 Dumfries Dental Centre Design team - Archial NORR

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

05

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Wait

20

On arrival at the appointment area, patients must be received in a manner that retains dignity and confidentiality, with any conversations with reception staff being a step away from waiting areas.

Rural Hospital

Waiting areas must be pleasant with good natural light and positive distractions (views/play). Patient must be able to deal with their human needs (toilet, distracting an accompanying child, hiding in a book) whilst keeping in touch with what’s happening in relation to their own appointment.

21 02

Waiting areas must both provide a pleasant experience for service users before appointments, but also be designed to allow mutual support and additional services to be provided in a social setting. Waiting areas should not stigmatise different groups, but must provide privacy to vulnerable people from being on public view.

Urban Community Health Centre

03

Rural Hospital

01 Barrhead Health and Care Centre Design team - Avanti Architects Ltd Image credit - Tom de Gay at Avanti Architects 02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ 03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design 04 Chalmers Sexual Health Centre, Edinburgh Design team - Campbell and Arnott Architects

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Wait

20

On arrival at the appointment area, patients must be received in a manner that retains dignity and confidentiality, with any conversations with reception staff being a step away from waiting areas.

Rural Hospital

Waiting areas must be pleasant with good natural light and positive distractions (views/play). Patient must be able to deal with their human needs (toilet, distracting an accompanying child, hiding in a book) whilst keeping in touch with what’s happening in relation to their own appointment.

21 02

Waiting areas must both provide a pleasant experience for service users before appointments, but also be designed to allow mutual support and additional services to be provided in a social setting. Waiting areas should not stigmatise different groups, but must provide privacy to vulnerable people from being on public view.

Urban Community Health Centre

03

Rural Hospital

01 Barrhead Health and Care Centre Design team - Avanti Architects Ltd Image credit - Tom de Gay at Avanti Architects 02 Dumfries and Galloway Royal Infirmary Design team - Laing O’Rourke / FIRA / Ryder / NBBJ 03 West of Scotland Satellite Radiotherapy Facility, Monklands Hospital, Airdrie Design team - Keppie Design 04 Chalmers Sexual Health Centre, Edinburgh Design team - Campbell and Arnott Architects

01

A Picture of Health From policy to places designed for people

01

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Consult The design and location of consulting and treatment rooms must provide good daylight while retaining adequate visual and audio privacy.

Rural Health Centre

…the building finishes, fixtures and fittings should be robust, easily cleaned and readily maintained over a long life span of use. It is, however, important that this need for robustness is not pursued at the cost of providing an environment that is humane and therapeutic.

22

23 02

Spaces must be arranged and designed to support ease of communication within and between services such that: – Staff can be supported by colleagues within the same area… [and] – Issues requiring a broader team can be dealt with as they arise to reduce the need for additional visits and to improve speed of services.

Urban Community Health Centre

Adult Mental Health Inpatient 03

01

01 Gorbals Health and Care Centre Design team - jmarchitects

04

02 Dumfries Dental Centre Design team - Archial NORR 03 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects 04 Inverclyde Adult and Older Person Continuing Care Facility, Greenock Design team - Archial NORR

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Consult The design and location of consulting and treatment rooms must provide good daylight while retaining adequate visual and audio privacy.

Rural Health Centre

…the building finishes, fixtures and fittings should be robust, easily cleaned and readily maintained over a long life span of use. It is, however, important that this need for robustness is not pursued at the cost of providing an environment that is humane and therapeutic.

22

23 02

Spaces must be arranged and designed to support ease of communication within and between services such that: – Staff can be supported by colleagues within the same area… [and] – Issues requiring a broader team can be dealt with as they arise to reduce the need for additional visits and to improve speed of services.

Urban Community Health Centre

Adult Mental Health Inpatient 03

01

01 Gorbals Health and Care Centre Design team - jmarchitects

04

02 Dumfries Dental Centre Design team - Archial NORR 03 Barrhead Health and Social Care Centre Design team - Avanti Architects Image credit - Tom de Gay at Avanti Architects 04 Inverclyde Adult and Older Person Continuing Care Facility, Greenock Design team - Archial NORR

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Therapy The treatment suite (room, route and changing areas) must feel private and calming and be arranged to facilitate different people’s needs in terms of changing. The thermal environment must be easily and responsively manageable to meet patients’ personal needs. There must be positive distractions available to assist the patient while they are alone during treatment.

Specialist Treatment Centre

24

25

Therapy rooms require to be relaxed and calm, with good visual links to greenspace, daylight and ventilation and good acoustic separation. The detail of the design, in the choice of artwork, furniture and soft furnishing, must feel creative and positive.

Young Person’s Mental Health Centre

External spaces are a key part of the therapeutic environment providing a venue for peaceful sanctuary, social interaction and ‘green therapy’.

02

Adult Mental Health

01

03

01 Muirview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet 02 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography 03 Maggie’s Cancer Caring Centre, Inverness Design team - Page/Park Architects Image credit - Maggie’s Cancer Caring Centres 04 Mental Health Bedroom Design Study Interior design - haa design

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Therapy The treatment suite (room, route and changing areas) must feel private and calming and be arranged to facilitate different people’s needs in terms of changing. The thermal environment must be easily and responsively manageable to meet patients’ personal needs. There must be positive distractions available to assist the patient while they are alone during treatment.

Specialist Treatment Centre

24

25

Therapy rooms require to be relaxed and calm, with good visual links to greenspace, daylight and ventilation and good acoustic separation. The detail of the design, in the choice of artwork, furniture and soft furnishing, must feel creative and positive.

Young Person’s Mental Health Centre

External spaces are a key part of the therapeutic environment providing a venue for peaceful sanctuary, social interaction and ‘green therapy’.

02

Adult Mental Health

01

03

01 Muirview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet 02 Renfrew Health and Social Care Centre Design team - Holmes Miller Image credit - Andrew Lee Photography 03 Maggie’s Cancer Caring Centre, Inverness Design team - Page/Park Architects Image credit - Maggie’s Cancer Caring Centres 04 Mental Health Bedroom Design Study Interior design - haa design

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Rest Inpatient areas must support patients to: maintain a sense of self control, privacy and dignity; have positive distractions from being in the hospital; get up and about and engaging in normal activities (like getting dressed in the day, trying a potter outside) and social interactions as quickly as possible; and maintain links to, and support from, family and friends.

26 Staff facilities must allow them rest, relaxing social interaction and time away for respite.

Urban Community Health Centre

The [ward] layout should encourage interaction between patients and staff such that it feels like ‘help is always at hand’.

The bedroom will be the patient’s home during their stay, but not the primary place where they spend their day. The bedroom must be a safe, private and peaceful place. Through the combination of sensitive interior design and the use of daylight and views to green landscape, the room must provide an attractive, nonclinical atmosphere. The relationship of the bedroom to adjacent spaces must encourage patients to venture out.

Adult Mental Health Inpatient

Adult Mental Health

Rural Hospital

27

02

01

03

01 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale 02 Midpark Hospital, Dumfries Image credit - Ruth Clark 03 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet 04 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Rest Inpatient areas must support patients to: maintain a sense of self control, privacy and dignity; have positive distractions from being in the hospital; get up and about and engaging in normal activities (like getting dressed in the day, trying a potter outside) and social interactions as quickly as possible; and maintain links to, and support from, family and friends.

26 Staff facilities must allow them rest, relaxing social interaction and time away for respite.

Urban Community Health Centre

The [ward] layout should encourage interaction between patients and staff such that it feels like ‘help is always at hand’.

The bedroom will be the patient’s home during their stay, but not the primary place where they spend their day. The bedroom must be a safe, private and peaceful place. Through the combination of sensitive interior design and the use of daylight and views to green landscape, the room must provide an attractive, nonclinical atmosphere. The relationship of the bedroom to adjacent spaces must encourage patients to venture out.

Adult Mental Health Inpatient

Adult Mental Health

Rural Hospital

27

02

01

03

01 North Ayrshire Community Hospital, Irvine Design team - IBI Nightingale 02 Midpark Hospital, Dumfries Image credit - Ruth Clark 03 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet 04 Elmview Ward, Stratheden Hospital, Cupar Design team - Richard Murphy Architects Image credit - Graeme Armet

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Staff

28

Office based working environments must provide a range of spaces for different types of tasks such that impromptu meetings can be held easily and sensitive phone calls can be made in quiet spaces away from noise

The facility to be designed to ensure the most efficient use of space and in particular that the utilisation of shared space is optimised. Efficient space allocation and ability to respond to future service changes

Urban Community Health Centre

Urban Health Centre

The design of the facility must encourage interdisciplinary working, communication and knowledge transfer and training as a key benefit of the co-location of the two

The design of the facility must encourage people to want to work there, and to feel happy in their work. The facility must have something of the characteristics of the place that encourage people to come and settle away from the cities they may have

and distractions.

current facilities.

Specialist Lab

29 02

effectively.

trained in.

Rural Hospital

01 Eastwood Health and Social Care Centre, East Renfrewshire Design team - Gareth Hoskins Architects 02 Midpark Hospital, Dumfries Design team - Archial NORR Image credit - Andrew Lee Photography 03 Stobhill Hospital Ward Extension, Glasgow Image credit - Michael Wolchover 04 Stobhill Hospital Ward Extension, Glasgow Design team - Reiach and Hall Architects Image credit - Michael Wolchover 05 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects

03

01

05

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Staff

28

Office based working environments must provide a range of spaces for different types of tasks such that impromptu meetings can be held easily and sensitive phone calls can be made in quiet spaces away from noise

The facility to be designed to ensure the most efficient use of space and in particular that the utilisation of shared space is optimised. Efficient space allocation and ability to respond to future service changes

Urban Community Health Centre

Urban Health Centre

The design of the facility must encourage interdisciplinary working, communication and knowledge transfer and training as a key benefit of the co-location of the two

The design of the facility must encourage people to want to work there, and to feel happy in their work. The facility must have something of the characteristics of the place that encourage people to come and settle away from the cities they may have

and distractions.

current facilities.

Specialist Lab

29 02

effectively.

trained in.

Rural Hospital

01 Eastwood Health and Social Care Centre, East Renfrewshire Design team - Gareth Hoskins Architects 02 Midpark Hospital, Dumfries Design team - Archial NORR Image credit - Andrew Lee Photography 03 Stobhill Hospital Ward Extension, Glasgow Image credit - Michael Wolchover 04 Stobhill Hospital Ward Extension, Glasgow Design team - Reiach and Hall Architects Image credit - Michael Wolchover 05 Scottish National Blood Transfusion Service, Edinburgh Design team - Reiach and Hall Architects

03

01

05

04

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

People

30

About this film This film asks some of the people who are delivering these facilities how the NHSScotland Design Assessment Process (NDAP), and the support from partners in national organisations, has helped them and what benefits they see on the ground.

The film interviews: John Donnelly NHS Greater Glasgow and Clyde: involved in the development of new primary and community care facilities across the region.

31 More feedback

Dr Safia Qureshi and Susan Rossborough NHS National Service Scotland: project leaders for the new Scottish National Blood Transfusion Service Stephen Howie NHS Dumfries and Galloway: involved in the commissioning of GP premises, recent facilities for dental and mental health, and a new £200m community hospital.

In 2014, a survey of design and delivery teams engaged in the process found: – O ver 90% of clients, and 85% of the respondents from delivery teams, felt that the process had improved their projects.

– C ompared with 3 to 5 years ago, 75% of clients felt they were more able to value the quality of the end product of the project at key decision points, and 87% felt they were more likely to develop better facilities.

– T wo-thirds of respondents from delivery teams agreed that NHSScotland is now more likely to deliver better buildings, though a number noted continued difficulties in valuing the design skills needed to deliver on this ambition.

How clients use Design Statements

It was great to be able to use the Design Statement to remind colleagues of why we should have a great building and how the design would deliver this.

[We] use key messages from design as part of communication strategy and in developing subsequent projects e.g. arts strategy. to remind colleagues that we shouldn’t settle for what we currently have (poor quality accommodation) and that we can aspire to an excellent new facility.

We are using Design Statements as part of our briefing process to Hub in new projects, in order that the design aspirations are clearly articulated in the base document for all subsequent appointments.

Click image or copy link to your browser https://vimeo.com/111615689

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

People

30

About this film This film asks some of the people who are delivering these facilities how the NHSScotland Design Assessment Process (NDAP), and the support from partners in national organisations, has helped them and what benefits they see on the ground.

The film interviews: John Donnelly NHS Greater Glasgow and Clyde: involved in the development of new primary and community care facilities across the region.

31 More feedback

Dr Safia Qureshi and Susan Rossborough NHS National Service Scotland: project leaders for the new Scottish National Blood Transfusion Service Stephen Howie NHS Dumfries and Galloway: involved in the commissioning of GP premises, recent facilities for dental and mental health, and a new £200m community hospital.

In 2014, a survey of design and delivery teams engaged in the process found: – O ver 90% of clients, and 85% of the respondents from delivery teams, felt that the process had improved their projects.

– C ompared with 3 to 5 years ago, 75% of clients felt they were more able to value the quality of the end product of the project at key decision points, and 87% felt they were more likely to develop better facilities.

– T wo-thirds of respondents from delivery teams agreed that NHSScotland is now more likely to deliver better buildings, though a number noted continued difficulties in valuing the design skills needed to deliver on this ambition.

How clients use Design Statements

It was great to be able to use the Design Statement to remind colleagues of why we should have a great building and how the design would deliver this.

[We] use key messages from design as part of communication strategy and in developing subsequent projects e.g. arts strategy. to remind colleagues that we shouldn’t settle for what we currently have (poor quality accommodation) and that we can aspire to an excellent new facility.

We are using Design Statements as part of our briefing process to Hub in new projects, in order that the design aspirations are clearly articulated in the base document for all subsequent appointments.

Click image or copy link to your browser https://vimeo.com/111615689

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Impact

32

Clients’ feedback on the process as a whole

We would never have come up with the requirements on our own and would not therefore have had the right briefing documents to give to the market.

The support has been very beneficial both in terms of pushing the design team to improve the design and in relation to our engagement with the local planning authority.

As we develop more schemes using NPD* and the Hub initiative we need to recognise that the client’s relationship with the design team is not as direct as it is in traditional capital schemes. NDAP helps to support the client to ensure that our schemes are more than simply a response to an output specification.

33 Contact us

The availability of an external facilitator who had a good knowledge and understanding of the operation and function of a health and care centre was important in guiding the users in being able to express what was important to them.

It was very difficult for our team to grasp some design concepts that we don’t currently enjoy e.g. natural daylight in working areas [and] was invaluable in showing us what we should aspire for, and equally importantly, why.

[The process] helped us understand how to articulate the human needs of the building and to see this was not incompatible with functional requirements.

Could this type of working help your project or your sector? Contact A+DS to find out how we can help.

+44 (0) 131 556 6699 info@ads.org.uk www.ads.org.uk

Edinburgh Office Architecture and Design Scotland Bakehouse Close, 146 Canongate Edinburgh EH8 8DD

Glasgow Office Architecture and Design Scotland 11 Mitchell Lane Glasgow G1 3NU

Exhibition credits Graphic design

KVGD / Kerr Vernon Graphic Design

Film production

Michael Rea Media

Architecture and Design Scotland is grateful for the contribution of those interviewed for the films, to the client and design teams of the featured projects and for the support of our colleagues from the Scottish Government Health and Social Care Directorate and Health Facilities Scotland.

Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect)

* NPD and the Hub initiative are public procurement routes which generally use private finance

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

Impact

32

Clients’ feedback on the process as a whole

We would never have come up with the requirements on our own and would not therefore have had the right briefing documents to give to the market.

The support has been very beneficial both in terms of pushing the design team to improve the design and in relation to our engagement with the local planning authority.

As we develop more schemes using NPD* and the Hub initiative we need to recognise that the client’s relationship with the design team is not as direct as it is in traditional capital schemes. NDAP helps to support the client to ensure that our schemes are more than simply a response to an output specification.

33 Contact us

The availability of an external facilitator who had a good knowledge and understanding of the operation and function of a health and care centre was important in guiding the users in being able to express what was important to them.

It was very difficult for our team to grasp some design concepts that we don’t currently enjoy e.g. natural daylight in working areas [and] was invaluable in showing us what we should aspire for, and equally importantly, why.

[The process] helped us understand how to articulate the human needs of the building and to see this was not incompatible with functional requirements.

Could this type of working help your project or your sector? Contact A+DS to find out how we can help.

+44 (0) 131 556 6699 info@ads.org.uk www.ads.org.uk

Edinburgh Office Architecture and Design Scotland Bakehouse Close, 146 Canongate Edinburgh EH8 8DD

Glasgow Office Architecture and Design Scotland 11 Mitchell Lane Glasgow G1 3NU

Exhibition credits Graphic design

KVGD / Kerr Vernon Graphic Design

Film production

Michael Rea Media

Architecture and Design Scotland is grateful for the contribution of those interviewed for the films, to the client and design teams of the featured projects and for the support of our colleagues from the Scottish Government Health and Social Care Directorate and Health Facilities Scotland.

Royal Edinburgh Hospital Masterplan Design team - ERZ (landscape architects) Archial NORR (architect)

* NPD and the Hub initiative are public procurement routes which generally use private finance

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

A Picture of Health From policy to places designed for people

ads.org.uk hfs.scot.nhs.uk scotland.gov.uk

@ArcDesSco @NHSNSS @scotgov

ADS.ORG.UK

H F S . S C O T. N H S . U K

S C O T L A N D . G O V. U K