Texas A&M University ISTM 511 Managing Information Systems. CHAPTER 1-10 All Quizzes

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Question 1 10 out of 10 points

Data can best be described as: Selected Answer:

raw symbols (unconnected facts)

Answers:

raw symbols (unconnected facts) information wisdom knowledge software 

Question 2 10 out of 10 points

What are the three main purposes that all business use information for?

Selected Answer:

Answers:

Communications, process support, and decision-making Reading, writing, and arithmetic Data, storage, and hardware Software, communications, and process support Decision-making, software, and hardware Communications, process support, and decision-making

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Question 3 10 out of 10 points

When considering data, information, knowledge and wisdom as a hierarchy, which of these is deeper and more uniquely human?

Selected Answer: Answers:

Wisdom Data

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Information Knowledge Wisdom None of the above 

Question 4 10 out of 10 points

Decision making involves choosing alternatives. Making this choice requires ____________.

Selected Answer:

Answers:

information about the alternatives researching every available source reviewing unsolicited information information about the alternatives full knowledge of all available options input from management

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Question 5 10 out of 10 points

Which of the following is information that is applied to some decision or action?

Selected Answer: Answers:

Knowledge Data Wisdom Knowledge Decision making

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Information literacy 

Question 6 10 out of 10 points

Which of the following refers to using knowledge for the greater good?

Selected Answer: Answers:

Wisdom Data processing Ethics Information literacy Decision making Wisdom

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Question 7 10 out of 10 points

______________ enable users to connect and process data to help with management decision making.

Selected Answer: Answers:

Information systems Decision making tools Information technologies Information systems Knowledge management systems Expert systems

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Question 8 10 out of 10 points

Data that has been processed into something useful is: Selected Answer:

informati on

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Answers:

raw data informati on knowled ge wisdom hardware

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Question 9 10 out of 10 points

What is the difference between data and information?

Selected Answer:

Data is raw and is converted to information once it has been processed.

Answers:

Data is raw and is converted to information once it has been processed.

Information is knowledge, data is not.

Data is stored, information is not.

Data must be numbers, information must be text.

They are the same thing. 

Question 10 10 out of 10 points

What is the hardware, software and media used to store, organize, retrieve and communicate information called?

Selected Answer:

Information technology

Answers:

Information technology Information systems Hardware Software

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Usefulness

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Question 1 10 out of 10 points

While using word processing software to type your paper for an English course you realize that you are actually using __________ software to complete your work.

Selected Answer: Answers:

application data application systems anti virus instant messaging

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Question 2 10 out of 10 points

Information systems include the following operations: Selected Answer: Answers:

input, processing, storage, output, control resource, format, transfer, storage, processing format, input, transfer, interface, control input, interface, memory, processing, control operating system, application software, random access memory input, processing, storage, output, control

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Question 3 10 out of 10 points

It is important to realize that an information system does not require a(n) ____________.

Selected Answer:

Answers:

compu ter person

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input compu ter output proces s 

Question 4 10 out of 10 points

An open system is a system that ______________.

Selected Answer:

Answers:

interacts with its environment requires specific input interacts with its environment can be used by any user uses cross -functional models increases validity

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Question 5 10 out of 10 points

A subsystem is a system that is _____________.

Selected Answer: Answers:

part of a larger system under review for errors located under the original system not fully tested allows for interaction with other systems part of a larger system

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Question 6 10 out of 10 points

The goal of a system is achieved by _______________.

Selected Answer:

Answers:

taking inputs and processing them to produce outputs adding steps to a simple process organizing information into databases taking inputs and processing them to produce outputs removing information that is old or stale none of the above

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Question 7 10 out of 10 points

A set of interacting components, working together to form a complex, integrated whole in order to achieve some goal by taking inputs and processing them to produce outputs is known as a(n) ___________.

Selected Answer:

system

Answers:

system compone nt informati on process data 

Question 8 10 out of 10 points

A statement that defines or constrains an aspect of a business with the intent of controlling behaviors within the business is called a(n) ______________ .

Selected Answer:

business rule

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Answers:

business rule business law information system organization common sense 

Question 9 10 out of 10 points

While placing an order on Amazon.com for your favorite movie, you find that you are not able to add the DVD to your cart because no more DVDs are in inventory. This is an example of _________ in action.

Selected Answer:

business rules

Answers:

business rules opportunit y technology databases inputs 

Question 10 10 out of 10 points

The __________ controls the operation of the computer, including how the data are retrieved, manipulated and communicated.

Selected Answer: Answers:

software person data hardware software

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business rule

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Question 1 10 out of 10 points

In business, we often use information to reduce ___________.

Selected Answer: Answers:

uncertainty clutter uncertainty information overload credibility data

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Question 2 10 out of 10 points

The more uncertainty there may be around a decision, the more ___________ we seek to reduce that uncertainty.

Selected Answer:

Answers:

informatio n inconsiste ncy informatio n sources data reports

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Question 3 10 out of 10 points

Which of the following is not a reason that managers gather information?

Selected Answer:

To maintain unsolicited information

Answers:

To maintain unsolicited information To justify decisions

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To verify previously-acquired information In a belief that more information improves decision making In the belief that the information may be useful later 

Question 4 0 out of 10 points

While researching a paper for history class, you become completely overwhelmed with your search in the library. You decide that instead of a general Google search, you will only use sources from a database devoted strictly to history articles. What strategy for dealing with information overload can this be most likely compared to?

Selected Answer:

Answers:

Withdrawi ng Research Dismissin g Filtering Withdrawi ng Dissection

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Question 5 10 out of 10 points

What term is used to describe information that is appropriate for its intended use?

Selected Answer:

Answers:

Information quality Expertise Information quality Experience Wisdom

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Focused 

Question 6 10 out of 10 points

Contextual dimensions of information quality include which of the following?

Selected Answer:

Answers:

Relevant, timely, complete, current Accurate, believable, objective, consistent Form, location relevance, timely Money, technology, people, weight Accurate, location, complete, consistent Relevant, timely, complete, current

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Question 7 10 out of 10 points

Wikipedia is a collaborative website that defines terms and provides information on many different subjects. It is not a peer reviewed site.

Because of this Wikipedia probably lacks ___________ information quality.

Selected Answer: Answers:

accurate current relevant accurate understand able contextual

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Question 8 10 out of 10 points

Your research for a paper on the US involvement in conflicts in Southwest

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Asia has led you to US involvement on conflicts in Eastern Europe. This information should not be considered to be ___________ when identifying its usefulness.

Selected Answer:

relevan t

Answers:

relevan t importa nt believa ble fine objectiv e 

Question 9 10 out of 10 points

If you are seeking information related to rapidly evolving topics, such as information technology, you may need information that is very up-to-date.

What aspect of usefulness would likely be required?

Selected Answer: Answers:

Currency Appropri ate Currency Relevant Consiste nt Objective

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Question 10 10 out of 10 points

What are two strategies for dealing with information overload?

Selected Answer:

Filtering and

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withdrawal Answers:

Filtering and withdrawal Ignoring and reading Picking and choosing Reducing and ranking None of the above

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Question 1 10 out of 10 points

The first step of the strategic planning process, which clearly identifies what the mission of the organization is, is often referred to as what?

Selected Answer: Answers:

“Know Who You Are” “Know Where You Start” “Know Who You Are” “Know Where They Want To Go” “Just Do It” “Know How You Are Going To Get There”

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Question 2 10 out of 10 points

What are the outcomes of strategic business planning sessions?

Selected Answer: Answers:

Vision, goals, strategy Mission, strategy, software Market position, segmentation, competition Plan, expectations, goals Vision, goals, strategy Focus, concentration, road-map

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Question 3 10 out of 10 points

What is the ultimate goal of the information systems strategic planning process?

Selected Answer:

Identify strategic information systems

Answers:

Identify strategic information systems

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Identify organizational breakdowns Identify administrative technologies Identify payroll systems Identify e-commerce alternatives 

Question 4 10 out of 10 points

You should not limit yourself to thinking about ___________only when you perform a SWOT analysis.

Selected Answer: Answers:

Technology Human resources Software Hardware Systems architecture Technology

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Question 5 10 out of 10 points

Porter identified two major ways to create competitive advantages in the value chain. They are: Selected Answer:

Answers:

Lower the costs of an activity, add value to the final product Increase revenue, lower cost Standardize procedures, purchase in bulk Train employees, reduce turnover Lower the costs of an activity, add value to the final product Offer unique products, heavy marketing

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Question 6 10 out of 10 points

Because of regulations and laws within the banking industry, what is most likely the potential threat of new entries for that industry?

Selected Answer: Answers:

Low High Medium Low Rare Impossible to calculate

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Question 7 10 out of 10 points

A new Gelato business has opened next to campus, and has a Facebook and Twitter page that it monitors for customer requests, suggestions, and trends for new flavors and/or services. What strategy of the 7S framework is being implemented here?

Selected Answer:

Strategic soothsaying

Answers:

Strategic soothsaying Positioning for speed Positioning for surprise Signaling strategic intent Superior stakeholder satisfaction 

Question 8 10 out of 10 points

In a SWOT analysis, __________ asks what gives the organization advantages over others in their industry.

Selected Answer:

strengths

Answers:

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strengths weakness es opportunit ies threats superiorit y 

Question 9 10 out of 10 points

The Priority Matrix allows managers to evaluate and prioritize potential initiatives on what two dimensions?

Selected Answer:

Answers:

Ease of implementation, potential returns Imperatives, quick wins Time, Difficulty Ease of implementation, potential returns Complexity, commitment Expense, profit potential

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Question 10 10 out of 10 points

Which step in the information systems strategic planning process results in a picture of the current state of information systems resources in the organization?

Selected Answer:

Answers:

Information systems assessment Strategic business planning Information systems assessment Information systems vision

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Information systems architecture Strategic information systems initiatives

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Question 1 10 out of 10 points

In a relational database, a unique identifier is known as a: Selected Answer:

primary key

Answers:

primary key foreign key DBMS data composite key 

Question 2 10 out of 10 points

A ______ or row in a table is a set of fields that all pertain to the same thing.

Selected Answer:

record

Answers:

record field colum n datab ase tuple 

Question 3 10 out of 10 points

A ______ or column in a table represents some characteristic of the thing contained within a table.

Selected Answer:

field

Answers:

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field reco rd row link tuple 

Question 4 10 out of 10 points

Stephanie has put together a list of guests as well as the gifts each guest brought to both her wedding shower and wedding. What is the best method for her to store this data?

Selected Answer:

Database

Answers:

Database Spreadshe et Filing cabinet Document PowerPoint 

Question 5 10 out of 10 points

For large and complex amounts of information, storing the information is best achieved by using what?

Selected Answer: Answers:

A database A spreadsheet A database A file A document A smartphone app

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Question 6 10 out of 10 points

When working on a small database for your office what would the easiest DBMS choice be?

Selected Answer:

Microsoft Access

Answers:

Microsoft Access Oracle MySQL Microsoft SQL Server Tableau 

Question 7 10 out of 10 points

Netflix has countless copies of the newest movies released, as well as countless members that are willing to rent the newest movie. What type of relationship would this example mostly likely be?

Selected Answer:

Answers:

Many to many One to one One to many One to two Many to many Recursive

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Question 8 10 out of 10 points

An online database serves a different purpose than a typical relational database. Which of the following best describes the purpose that online databases serve?

Selected Answer:

Points to source of

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information Answers:

Points to source of information Does not require a primary key Contains only one table Cannot use a multi-tier architecture Does not need to be stored locally 

Question 9 0 out of 10 points

If a table contains the primary keys from two separate but related tables, what would these keys be called?

Selected Answer:

Answers:

Composite primary keys Intersecting keys Foreign keys Composite primary keys Merged keys Borrowed primary keys

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Question 10 10 out of 10 points

You are entering your last year of college and are interested in finding information the companies you have interviews lined up with. Which of the following online databases would be the most effective source of information?

Selected Answer:

Answers:

The Business and Company Resource Center United States Census Bureau

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United States Bureau of Labor Statistics The Business and Company Resource Center Compustat Federal Reserve Economic Data

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Question 1 10 out of 10 points

What type of decision is routine and repetitive and often has well-defined procedures for dealing with them?

Selected Answer: Answers:

Structured Unstructure d Structured Semistructured Unusual Control

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Question 2 10 out of 10 points

The more __________ a decision, the more ___________ one must be in order to make an effective decision.

Selected Answer:

complex, skilled

Answers:

complex, skilled simple, informed complex, comfortable difficult, reasonable transparent, omniscient 

Question 3 10 out of 10 points

What term describes a simple choice among alternatives?

Selected Answer: Answers:

Decision Alternati

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ve Decision Criteria Goal Report 

Question 4 10 out of 10 points

What is the most critical phase in the detailed decision making process?

Selected Answer:

Identify and clearly define the problem

Answers:

Identify and clearly define the problem Determine requirements and goals Identify alternatives Define the criteria Select a decision making technique 

Question 5 10 out of 10 points

When verifying that the solution solves the problem at hand, you must be sure that the alternative meets all __________ and best meets the _________.

Selected Answer:

requirements, goals

Answers:

requirements, goals requirements, needs goals, wants

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solutions, vision problem, definition 

Question 6 10 out of 10 points

Which technique is widely used in business for choosing among projects or products?

Selected Answer: Answers:

Decision Matrix Paired comparisons Pros/cons analysis Sophisticated paired comparisons Educated guess Decision Matrix

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Question 7 10 out of 10 points

When considering decision making techniques/tools, which tool requires you to evaluate each alternative against all other alternatives?

Selected Answer:

Answers:

Paired comparison Pros/cons analysis Paired comparison Deep research Decision Criteria Requirements

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Question 8 10 out of 10 points

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Valerie has decided to purchase her first home. Before she begins looking at houses, she has chosen to review her budget, and has decided on a very specific number that she is comfortable with for her monthly mortgage payment. What kind of analysis has Valerie done?

Selected Answer:

Answers:

Goal seeking analysis What-if analysis Goal seeking analysis Paired comparison Pros/cons Decision Matrix

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Question 9 10 out of 10 points

What type of control involves ensuring the efficient, effective use of resources in achieving the objectives laid out in strategic planning?

Selected Answer:

Answers:

Manageri al Complet e Manageri al Planning Operatio nal Marketin g

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Question 10 10 out of 10 points

After reviewing table after table of data for your marketing research project, you can no longer make much sense of most of the information.

What type of tool would be able to help you uncover trends in the data?

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Selected Answer:

Answers:

Data visualization software Dedicated statistical software DBMS Document management software Data visualization software Reporting tools

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Question 1 10 out of 10 points

What device forwards transmissions only to ports that are involved in the communications, based on the device’s address?

Selected Answer:

Answers:

Switc h Bridg e Hub Switc h Rout er NIC

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Question 2 10 out of 10 points

What type of device would you use to retransmit a signal that it receives, regenerating it for strength?

Selected Answer:

Answers:

Repeat er Switch Repeat er Hub Bridge Gatew ay

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Question 3 10 out of 10 points

What does LAN stand for?

Selected Answer:

Local Area

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Network Answers:

Local Area Network Local Access Network Local Area Navigation Lost Address Network Last Address Known 

Question 4 10 out of 10 points

Each computer attached to a network or the Internet has a unique address called a(n) ________.

Selected Answer:

IP address

Answers:

IP address local address network address PC address Internet address 

Question 5 10 out of 10 points

What organization started the project that came to be known as the Internet?

Selected Answer:

Answers:

Defense Advanced Research Projects Agency (DARPA) CIA

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White House Defense Advanced Research Projects Agency (DARPA) Harvard Business School Congress 

Question 6 10 out of 10 points

You have been included on an IT steering committee for your University.

The committee’s first priority is wireless access on your campus. The committee chair keeps discussing increasing enrollment numbers. What principle of architecture is the chair most likely alluding to?

Selected Answer: Answers:

Scalability Ease of implementation Flexibility Control Scalability Security

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Question 7 10 out of 10 points

Your Information Systems group has decided to use Google Docs to work on your semester project. What type of architecture is your group using?

Selected Answer:

Answers:

Cloud computing VPN Cloud computing Wireless Intranet Peer-to-peer

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Question 8 10 out of 10 points

What allows one physical device such as a server or computer to operate as if it was several machines?

Selected Answer: Answers:

Virtualization Software as a Service Service Oriented Architecture Virtualization Web 2.0 Unified Communications

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Question 9 10 out of 10 points

You step out of your office and miss a telephone call. When you sit at your desk you notice that the voicemail light is blinking on your phone, you have a new email, and you have a transcribed instant message on your computer screen in the form of an Instant Message. Your organization has most likely adopted what type of technology?

Selected Answer:

Answers:

Unified Communications Intranet VPN Wireless Unified Communications Web 3.0

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Question 10 10 out of 10 points

A ____________ is a form of repeater that has multiple ports to connect many devices together.

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Selected Answer: Answers:

hub bridge switch hub router gatew ay

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Question 1 10 out of 10 points

What is defined as the set of protections put in place to safeguard information systems and/or data from security threats such as unauthorized access, use, disclosure, disruption, modification or destruction?

Selected Answer:

Information security

Answers:

Information security Information assurance Anti virus Firewall Security Policies 

Question 2 10 out of 10 points

In order for you to enter the server room at your office you must have a key to the room, and then you must have a proper user name and password to access the server. All of the student files on the server are encrypted. What is this called?

Selected Answer: Answers:

Defense in depth Layered security Overkill Defense in depth Organizational policy Information security

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Question 3 10 out of 10 points

What kind of threat renders a system inoperative or limits its capability to

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operate?

Selected Answer:

Denial of service

Answers:

Denial of service Unauthorized access Theft and fraud Forceful Passive 

Question 4 10 out of 10 points

What is the term for when a hacker uses an innocent third party to multiply the messages being sent to the intended target, such as a university server?

Selected Answer: Answers:

Smurfing Hacking Malicious act Smurfing Hactivism Illegal access

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Question 5 10 out of 10 points

What type of unauthorized access consists of simply accessing records or listening to transmissions on a network?

Selected Answer: Answers:

Passive Hacking Active

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Modifyin g Passive Illegal 

Question 6 10 out of 10 points

Military and Department of Defense employees are required to use a Common Access Card to gain access to military and DoD computers. What level of user access has the DoD implemented?

Selected Answer:

Possessi on

Answers:

Possessi on Knowled ge Trait Physical Logical 

Question 7 10 out of 10 points

What is the term for a computer or a router that controls access in and out of the organization’s networks, applications, and computers?

Selected Answer:

Answers:

Firewal l Switch Bridge Gatew ay Firewal l

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Hub 

Question 8 10 out of 10 points

What are the two types of cryptography systems used in encryption today?

Selected Answer:

Asymmetric, symmetric

Answers:

Asymmetric, symmetric Accurate, accessible Threat, solution Analog, digital Private, public 

Question 9 10 out of 10 points

When you shop online, what is an indication that the transaction is secure?

Selected Answer:

Answers:

https :// http:/ / https :// ftp:// smtp POP3

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Question 10 10 out of 10 points

Most antivirus programs are __________, which means that they detect viruses after an infection.

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Selected Answer:

reactive

Answers:

reactive proactive reactionar y demonstra tive descriptive

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Question 1 10 out of 10 points

Privacy of information is the ___________ of the ___________ collected by organizations about the individuals using their services.

Selected Answer:

confidentiality, information

Answers:

confidentiality, information collection, data protection, knowledge certification, wisdom privacy, information 

Question 2 10 out of 10 points

Everyone has to be concerned not only about their own information privacy, but also about the information privacy of which of the following?

Selected Answer:

Answers:

All of the above Customers Employees Business partners Students All of the above

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Question 3 10 out of 10 points

Small text files that store information that are deposited on your computer after you visit some websites are called what?

Selected Answer:

Cookies

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Answers:

Cookies Codes Applicatio ns Browsers Profiles 

Question 4 10 out of 10 points

What does secondary use of information refer to?

Selected Answer:

Answers:

The use of data for purposes other than those for which they were originally collected.

The level of control over one person’s personal information.

The proliferation of online sites collecting data, of data sources, and of tools to manipulate these data in today’s interconnected society.

The use of data for purposes other than those for which they were originally collected.

Data collection threat.

Unauthorized individuals having access to one’s private data.

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Question 5 10 out of 10 points

A study published in 2009 shows that ____________ methods for stealing personal information are more popular than _______________ methods.

Selected Answer:

low-tech, technology driven

Answers:

low-tech, technology driven technology driven, low-tech high-tech, social

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advanced, remedial natural, fake 

Question 6 10 out of 10 points

The best way for someone to protect themselves from identity theft is to follow basic security guidelines and __________________.

Selected Answer:

Answers:

common sense laws ethics common sense rules definitions

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Question 7 10 out of 10 points

What tools and techniques, rather than technologies, are available to protect you online?

Selected Answer:

Answers:

Privacy policy and seals Cookie managers Privacy policy and seals Cookies Spyware Surveillance

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Question 8 10 out of 10 points

What type of information can be stored in cookies?

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Selected Answer: Answers:

All of the above IP address Domain Length of time spent on a webpage Password All of the above

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Question 9 10 out of 10 points

Privacy policies and privacy seals are considered ________________ mechanisms for information privacy.

Selected Answer:

Answers:

selfregulation legal guideline selfregulation protection security

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Question 10 10 out of 10 points

A faculty member receives a phone call from the parent of a student. The parent inquires about the grade of the student on the last exam. If the instructor discloses any information, that instructor would violate what privacy act?

Selected Answer: Answers:

FERPA CIPA COPP A

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FERPA HIPPA GLBA

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Question 1 10 out of 10 points

When considering the dimensions of software project development, which dimension considers the resources required to complete the project?

Selected Answer:

Cost

Answers:

Cost Time Quality Resources Documenta tion 

Question 2 10 out of 10 points

Which dimension of software development is related to user requirements?

Selected Answer: Answers:

Quality Time Quality Developme nt Cost Methodolog ies

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Question 3 10 out of 10 points

What documents the scope of the project, identifies major tasks and resources and describes any interrelationships with other projects?

Selected Answer:

Answers:

Project management Feasibility

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analysis Project initiation Project management User documentation State of Work 

Question 4 0 out of 10 points

The systems development committee has chosen to implement the new system in a limited number of sites based on location. What type of integration plan is being implemented here?

Selected Answer: Answers:

Pilot Operation Direct Changeover Parallel Operation Phased implementation Pilot Operation Use Case

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Question 5 10 out of 10 points

Which of the following is not an advantage of outsourcing?

Selected Answer:

Answers:

Loss of internal competencies Potential cost savings Focus on core activities Loss of internal competencies Potential for 24 hour

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productivity Shifting fixed costs to variable costs 

Question 6 10 out of 10 points

What is the focus of Rapid Application Development (RAD)?

Selected Answer:

Filling organizational needs

Answers:

Filling organizational needs Creating technically perfect systems Bypassing stakeholder input Creating bug free software Using a direct changeover integration 

Question 7 10 out of 10 points

What describes a series of actions that result in an outcome for an actor?

Selected Answer: Answers:

Use case Outsourcin g Use case Requireme nts Planning Developm ent

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Question 8 10 out of 10 points

The sales department has a requirement that the e-commerce site remains up 99% of the time. What type of requirement is this?

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Selected Answer:

Nonfunctional

Answers:

Nonfunctional Functional Required Initiation Analysis 

Question 9 10 out of 10 points

What type of requirements describe the constraints on the system?

Selected Answer:

Answers:

Nonfunctional Functional Nonfunctional Documente d Use Case Input

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Question 10 10 out of 10 points

When planning a project, it is determined that the proposed project does not line up with existing strategies and practices. Which feasibility issue is this related to?

Selected Answer:

Answers:

Organizatio nal Technical Economic

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Organizatio nal Legal Ethical

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