TEST BANK for Industrial Relations in Canada 4th Edition by Hebdon Robert, Brown Travor and Walsworth Scott _TABLE OF CONTENTS_ Chapter 1: Introduction Chapter 2: Labour History Chapter 3: Economic, Social, and Political Environments Chapter 4: The Legal Environment Chapter 5: The Union Perspective Chapter 6: The Management Perspective Chapter 7: Collective Bargaining Chapter 8: Collective Agreement Administration Chapter 9: Conflict Resolution: Grievances and Strikes Chapter 10: Third-Party Dispute Resolution Procedures Chapter 11: Impacts of Unionization Chapter 12: Public-Sector Issu