TEST BANK for Effective Leadership and Management In Nursing, 9TH Edition by Eleanor J. Sullivan. All Chapters 1-28. (Complete Download). 468 Pages.
Table of Contents Part I: Understanding Nursing Management and Organizations 1. Introducing Nursing Management 2. Designing Organizations 3. Delivering Nursing Care 4. Leading, Managing, and Following 5. Initiating and Managing Change 6. Managing and Improving Quality 7. Understanding Legal and Ethical Issues 8. Understanding Power and Politics Part 2: Learning Key Skills in Nursing Management 9. Thinking Critically, Making Decisions, Solving Problems 10. Communicating Effectively 11. Delegating Successfully 12. Building and Managing Teams 13. Handling Conflict 14. Managing Time Part 3: Managing Resources 15. Budgeting and Managing Fiscal Resources 16. Recruiting and Selecting Staff 17. Staffing and Scheduling 18. Motivating and Developing Staff 19. Evaluating Staff Performance 20. Feedback and Coaching, Disciplining, and Terminating Staff 21. Managing Absenteei