TEST BANK for Computing Essentials 2023 29th Edition by O'Leary Timothy ISBN 9781266535826

Chapter 1

1.

Award: 10.00 points

Which part of an information system consists of the rules or guidelines for people to follow?

 People   Procedures  Internet  Data

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

The equipment that processes data in order to create information is called the ________.

 typology  compiler   hardware  software

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

In most cases, the word "software" is interchangeable with the word ________.

 procedure  application   program  computer

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

What are the two major software types?

 System analysis software and data warehousing software  Operating system software and utilities software   System software and application software  Database management software and application software

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

Which of the following is a collection of programs rather than a single program?

 Procedures   System software  Hardware  Microsoft Access

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

"Background" software that helps the computer manage its own internal resources is called ________.

 shareware  application software  desktop   system software

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Identify the program that coordinates computer resources, provides an interface between users and the computer, and runs applications.

 System software   Operating system  Application software  Device driver

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

Antivirus programs protect your computer system from viruses or malicious programs. This is an example of which type of software?

 Browser software  Operating system  Application software   Utilities

References Multiple Choice

Difficulty: 2 Medium

9.

Award: 10.00 points

System software includes all the following except:

 Stand-alone operating systems  Real-time operating systems  Utilities   Browsers

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following computers is also referred to as a server and is used to support end users for things such as retrieving data from a database or providing access to application software?

  Midrange  Mainframe  Supercomputer  Microcomputer

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

Desktop, laptop, and tablet computers, and mobile devices are classified as ________.

 mainframe computers  supercomputers  midrange computers   personal computers

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

The most widely used personal computers are ________.

 laptops   smartphones  notebooks and laptops  tablets

References Multiple Choice

Difficulty: 1 Easy

13.

Award: 10.00 points

A microcomputer that is smaller, lighter, and less powerful than a notebook, and which has a touchsensitive screen, is called a ________.

 laptop  desktop  subnotebook   tablet

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

This computer component holds the program and data that is currently being processed.

  RAM  ROM  Bus  Ports

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

Which of the following will not retain data after the computer is turned off?

 DVD   RAM  ROM  Hard drive

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

Identify the four basic categories of hardware in a personal computer system.

 Hard disk, input/output, secondary storage, and display devices  System unit, input/output, secondary storage, and primary storage   System unit, input/output, secondary storage, and communication  Hard disk, modem, RAM, and microprocessor

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

This hardware houses most of the electronic components that make up a computer system.

  System unit  Input/output devices  Secondary storage  Communication

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following are two important components of the system unit?

  Microprocessor and memory  Keyboard and mouse  Microphone and speakers  Monitor and printer

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

Which one of the following is not considered a form of secondary storage?

 Solid-state storage  Optical discs   RAM  Hard disk

References Multiple Choice

20.

Difficulty: 1 Easy

Award: 10.00 points

______ are the most important part of any information system.

 Software applications  Programs  Hardware applications   People

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

The type of media that uses laser technology to store data and programs is ________.

 hard disk  flash  solid state   optical disc

References Multiple Choice

22.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following is not an example of a document file created by a word processor?

  Spreadsheet  Memo  Letter  Term paper

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

A financial budget would typically be created in what type of data file?

 Database   Worksheet  Presentation  Document

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

Employee records, including names, social security numbers, and related information, would typically be stored in what type of data file?

 Document  Presentation   Database  Worksheet

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

The Internet is the largest ________ in the world.

  network  system unit  database program  operating system

References Multiple Choice

26.

Difficulty: 1 Easy

Award: 10.00 points

Which technology allows users to shift their desktop computing activities to computers on the Internet?

 Distributed databases   Cloud computing  Personal computers  Solid-state storage

References Multiple Choice

Difficulty: 2 Medium

27.

Award: 10.00 points

________ are all about making people (end users) more productive.

  Personal computers  Supercomputers  Mainframe computers  Midrange computers

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

In an information system, the rules or guidelines for people to follow are called ________.

 data processing   procedures  compiling  database management

References Multiple Choice

Difficulty: 2 Medium

29.

Award: 10.00 points

________ is the component of the information system that is described as the equipment that processes data to create information.

 System software  Compiler   Hardware  Programming

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

The component of the information system that is described as raw, unprocessed facts, including text, numbers, images, and sounds, is called ________.

 software  the Internet  cloud computing   data

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

________ software is a collection of programs that helps the computer manage its own resources and enables application software to interact with computer hardware.

  System  Database management  Application  Operating

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

The ________ is the continuing development of the Internet that allows everyday objects embedded with electronic devices to send and receive data over the Internet.

 World Wide Web   Internet of Things  Cloud  solid state of things

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

Application software can be categorized as either general-purpose, specialized, or ________ apps.

 midrange  operating   mobile  utility

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

Software is another name for ________.

 the Cloud  the equipment that processes data  the Internet   programs

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ computers are not nearly as powerful as supercomputers, but are capable of great processing speeds and data storage and occupy specially wired, air-conditioned rooms.

  Mainframe  Laptop  Micro  Midrange

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

The five types of personal computers are: desktops, laptops, tablets, smartphones, and _____.

 microcomputers   wearables  macrocomputers  midranges

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

Smartphones are the most widely used ________ computers and are designed to fit into the palm of one hand.

 laptop  macro   personal  midrange

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

________ are cell phones with wireless connections to the Internet.

 Midrange devices  Superphones  Wearables   Smartphones

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

_______ storage devices do not lose data or programs after the electrical power is turned off.

  Secondary  Input/output  Primary  Communication

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

________ use(s) rigid metallic platters to store programs and very large data files.

 RAM   Hard disks  ROM  Solid-state storage

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

________ are secondary storage devices that use laser technology.

 Hard disks  RAM   Optical disks  ROM

References Multiple Choice

42.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ file might contain audience handouts and speaker notes in addition to electronic slides.

 OneNote  worksheet  database   presentation

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

Increased use of mobile or wireless communication devices and cloud computing has been termed “the ________ revolution.”

  wireless  network  Internet of Things  connectivity

References Multiple Choice

44.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ is a communications system connecting two or more computers.

 systems unit   network  cloud  operating system

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

The ________ provides a multimedia interface to the numerous resources available on the Internet.

 operating system  application software   World Wide Web (or, “the web”)  Internet of Things

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

________ computing uses the Internet and the web to shift many computer activities from a user’s computer to computers on the Internet.

 Midrange  Super  Wireless   Cloud

References Multiple Choice

Difficulty: 1 Easy

47.

Award: 10.00 points

The parts of an information system are people, procedures, software, hardware, data, and the Internet.

  True  False

References True / False

48.

Difficulty: 2 Medium

Award: 10.00 points

The purpose of software is to convert data into information.

  True  False

References True / False

Difficulty: 2 Medium

49.

Award: 10.00 points

Software is another name for a program or programs.

  True  False

References True / False

50.

Difficulty: 1 Easy

Award: 10.00 points

To be an effective and efficient computer user, you need to recognize the role of information technology in your personal and professional life.

  True  False

References True / False

Difficulty: 1 Easy

51.

Award: 10.00 points

Application software is "background" software which helps the computer manage its own internal resources.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

System software is a collection of programs.

  True  False

References True / False

Difficulty: 1 Easy

53.

Award: 10.00 points

Antivirus software is a Windows utility that is unnecessary as long as you are careful browsing the Internet.

 True   False

References True / False

54.

Difficulty: 3 Hard

Award: 10.00 points

System software might be described as end-user software.

 True   False

References True / False

Difficulty: 3 Hard

55.

Award: 10.00 points

A word processor is an example of system software.

 True   False

References True / False

56.

Difficulty: 3 Hard

Award: 10.00 points

Another name for a midrange computer is “server.”

  True  False

References True / False

Difficulty: 1 Easy

57.

Award: 10.00 points

Insurance companies are most likely to use personal computers to process information about millions of policyholders.

 True   False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

Smartphones are a type of personal computer that do not need input, output, processing, or storage.

 True   False

References True / False

Difficulty: 2 Medium

59.

Award: 10.00 points

Two important components of the system unit are the keyboard and the hard disk.

 True   False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

A system unit consists of the keyboard and the monitor.

 True   False

References True / False

61.

Difficulty: 1 Easy

Award: 10.00 points

RAM will retain data when the computer is turned off.

 True   False

References True / False

Difficulty: 1 Easy

62.

Award: 10.00 points

The most common input devices are the mouse and the keyboard.

  True  False

References True / False

63.

Difficulty: 1 Easy

Award: 10.00 points

Secondary storage will retain data when the computer is turned off.

  True  False

References True / False

Difficulty: 1 Easy

64.

Award: 10.00 points

Solid-state storage uses rigid metallic platters to store data using the magnetic charges on the disk's surface.

 True   False

References True / False

65.

Difficulty: 2 Medium

Award: 10.00 points

Four common types of files are document files, worksheet files, database files, and presentation files.

  True  False

References True / False

Difficulty: 1 Easy

66.

Award: 10.00 points

Highly structured and organized data is stored in database files.

  True  False

References True / False

67.

Difficulty: 1 Easy

Award: 10.00 points

Describe all the parts of an information system.

An information system typically consists of people, procedures, software, hardware, data, and the Internet. Information systems are used by people in order to increase productivity. Procedures are rules or guidelines for people to follow when using software, hardware, and data. Software is a program that contains the step-by-step instructions that tell the computer how to do its work.

Hardware consists of the physical equipment that processes the data to create information. Data consists of raw unprocessed facts, including text, numbers, images, and sounds. Almost all of today’s information systems provide a way to connect to other people and computers, typically using the Internet. This connectivity greatly expands the capability and usefulness of their information systems.

References Essay

Difficulty: 2 Medium

68.

Award: 10.00 points

Where would it be most relevant to use the term "data" and the term "information”? Give an example of each.

Data are raw, unprocessed facts, including text, numbers, images, and sounds. An example might be a listing of all customer purchases at a bookstore over the last year. Information is processed data that has been rendered usable with the help of various types of software. From the previous example, you could derive information such as the addresses of customers who bought more than $500 worth of books or the year's top ten horror novels.

References Essay

69.

Difficulty: 3 Hard

Award: 10.00 points

What is an operating system? Give two examples.

Operating systems are programs that coordinate computer resources, provide an interface between users and the computer, and run applications. Microsoft’s Windows 10 and Apple’s macOS are two of the best-known operating systems for today’s microcomputer users.

References Essay

Difficulty: 2 Medium

70.

Award: 10.00 points

What is application software? Describe the two categories of application software.

Application software might be described as end user software. Three types of application software are general-purpose, specialized, and mobile apps. General-purpose applications are widely used in a large number of careers. Some of the best-known general-purpose application programs are Microsoft’s Word, Excel, Access, and PowerPoint. Specialized applications include thousands of other programs that are more narrowly focused on specific disciplines and occupations. Two of the best known are graphics and web authoring programs. Mobile apps (or mobile applications or just apps) are small programs designed for mobile devices such as smartphones, tablets, and other mobile devices. There are over five millions apps. The most popular mobile apps are for social networking, playing games, and downloading music and videos.

References Essay

71.

Difficulty: 2 Medium

Award: 10.00 points

Differentiate between a supercomputer and a mainframe computer.

Supercomputers are the most powerful type of computer. These machines are special high-capacity computers used by very large organizations. Although mainframe computers are not as powerful as supercomputers, mainframe computers are capable of great processing speeds and data storage.

For example, insurance companies use mainframes to process information about millions of policyholders.

References Essay

Difficulty: 3 Hard

72.

Award: 10.00 points

Differentiate between midrange and personal computers.

Midrange computers, also referred to as servers, are computers with processing capabilities less powerful than a mainframe computer yet more powerful than a microcomputer. Originally used by medium-sized companies or departments of large companies to support their processing needs, today midrange computers are most widely used to support or serve end users for specific needs such as retrieving data from a database or supplying access to application software. Personal computers are the least powerful, yet the most widely used, type of computer. There are five types of personal computers: desktops, laptops, tablets, smartphones, and wearables.

References Essay

73.

Difficulty: 3 Hard

Award: 10.00 points

Describe the different types of personal computers and provide relevant examples of each.

There are five types of personal computers: desktop computers, laptops, tablets, smartphones, and wearables. Desktop computers are small enough to fit on top of or alongside a desk yet are too big to carry around. Laptop computers, also called notebook computers, are portable, lightweight, and fit into most briefcases. Tablets are smaller, lighter, and generally less powerful than laptops. Like a laptop, tablets have a flat screen but typically do not have a standard keyboard. Instead, tablets typically use a virtual keyboard that appears on the screen and is touch-sensitive. Smartphones are the most widely used personal computers. Smartphones are cell phones with wireless connections to the Internet and processing capabilities. Other mobile computers include wearable devices like Apple’s watch.

References Essay

Difficulty: 2 Medium

74.

Award: 10.00 points

In reference to personal computer hardware, explain the system unit.

The system unit is a container that houses most of the electronic components that make up a computer system. Two important components of the system unit are the microprocessor and memory. The microprocessor controls and manipulates data to produce information. Memory is a holding area for data, instructions, and information. One type of memory, random-access memory (RAM), holds the program and data that is currently being processed. This type of memory is sometimes referred to as temporary storage because its contents will typically be lost if the electrical power to the computer is disrupted.

References Essay

75.

Difficulty: 2 Medium

Award: 10.00 points

Describe secondary storage. Compare and contrast hard disks and solid-state storage.

Unlike memory, secondary storage holds data and programs even after electrical power to the computer system has been turned off. Hard disks are typically used to store programs and very large data files. Using rigid metallic platters and read/write heads that move across the platters, hard disks store and retrieve data using magnetic charges. In contrast, solid-state storage does not have any moving parts. It is more reliable and requires less power than hard disks. Solid-state storage saves data electronically in a manner similar to RAM except that its contents will not be lost if electrical power is disrupted.

References Essay

Difficulty: 3 Hard

76.

Award: 10.00 points

Describe the four common types of files.

Document files are created by word processors. They include such things as memos, term papers, and letters. Worksheet files are created by electronic spreadsheets and are typically used to analyze things like budgets and to predict sales. Database files are created by database management programs to contain highly structured and organized data. Presentation files are created by presentation graphics programs to save presentation materials, including audience handouts, speaker notes, and electronic slides.

References Essay

77.

Difficulty: 2 Medium

Award: 10.00 points

Explain why the terms cell phone and smartphone used to refer to different things and now are, generally, used interchangeably.

At one time, cell phones had very limited power and were used almost exclusively for making telephone calls. Now, almost all cell phones are powerful smartphones capable of connecting to the Internet and running any number of apps. Today, over 99% of Americans under the age of 30 own a cell phone, and over 96% of those cell phones are smartphones. As a result, the two terms are becoming interchangeable.

References Essay

Difficulty: 2 Medium

Chapter 2

1.

Award: 10.00 points

Launched in 1969 as a U.S.-funded project that developed a national computer network, the Internet was initially called ________.

 World Wide Web  Intranet  NSFNet   ARPANET

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

The Web was introduced in ________.

 1967   1991  1998  2004

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

The Internet is a ________ made up of wires, cables, satellites, and rules for exchanging information between computers connected to the network.

  physical network  virtual network  multimedia interface  domain name

References Multiple Choice

4.

Difficulty: 2 Medium

Award: 10.00 points

This version of the web defined by the use of social media that connect friends and family to social media posts about each other’s lives.

 Web 1.0   Web 2.0  Web 3.0  Web 4.0

References Multiple Choice

Difficulty: 2 Medium

5.

Award: 10.00 points

The most common way to access the Internet is through ________.

  an Internet service provider (ISP)  an instant messaging (IM) service  an application service provider (ASP)  Facebook

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following is not a well-known browser?

 Microsoft Edge   Windows Explorer  Apple Safari  Google Chrome

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

A web page typically contains ________, which contains the formatting instructions for displaying the web page.

 uniform resource locators (URLs)  top-level domain (TLD)   Hypertext Markup Language (HTML)  hyperlinks

References Multiple Choice

8.

Difficulty: 2 Medium

Award: 10.00 points

For browsers to connect to resources on the Internet, the location of the resources must be specified through addresses called ________.

  uniform resource locators (URLs)  top-level domains (TLDs)  Hypertext Markup Language (HTML)  hyperlinks

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

In the URL "http://www.simnetonline.com," what is the domain name?

 http://www.simnetonline.com   www.simnetonline.com  simnetonline  com

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

In the URL "http://www.simnetonline.com," ".com" is the ________.

  top-level domain (TLD)  uniform resource locator (URL)  domain name server (DNS)  domain name

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

Which programming language is used within HTML documents to trigger interactive features?

 CSS   JavaScript  HTML  Visual Basic

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following are files inserted into an HTML document that control the appearance of web pages including layout, colors, and fonts?

 Javascript  Applets  AJAX   CSS

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

This type of e-mail account is more widely used because it frees the user from installing and maintaining an e-mail client on every computer used to access e-mail.

 Client-based   Web-based  Cloud  Mobile

References Multiple Choice

14.

Difficulty: 2 Medium

Award: 10.00 points

Apple’s Mail and Microsoft’s Outlook are examples of a ________.

 spam blocker  web-based e-mail system  spam filter   client-based e-mail system

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

Twitter is an example of what type of site?

 Wiki  Blog   Microblog  Search

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

________ are audio programs delivered over the Internet.

  Podcasts  Blogs  Microblogs  Twitter

References Multiple Choice

Difficulty: 1 Easy

17.

Award: 10.00 points

________ are used to download media files to your computer.

 Wikis   Podcasts  Microblogs  Twitter

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following is a website specially designed to allow visitors to use their browser to add, edit, or delete the site’s content?

  Wiki  Blog  Podcast  Microblog

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

These special automated programs continually look for new information and update the databases used by search services.

  Spiders  Webcrawlers  Bugs  Hits

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

The ________ compares your entry against its database and returns the result, a list of sites on that topic.

 spider   search engine  wiki  content evaluator

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

This type of e-commerce often resembles the electronic version of the classified ads or an auction.

 B2C   C2C  C2B  B2B

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Online banking is an example of what type of e-commerce?

  B2C  C2C  C2B  B2B

References Multiple Choice

Difficulty: 2 Medium

23.

Award: 10.00 points

Which of the following is not one of the three basic components of cloud computing?

 clients  service providers  the Internet   wireless connectivity

References Multiple Choice

24.

Difficulty: 3 Hard

Award: 10.00 points

In a(n) ________ sellers post descriptions of products at a website and buyers submit bids electronically.

  Web auction  spider commerce  digital transaction  ActiveX control

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

Parents can use this type of program to block access to selected websites.

 Spider  FTP  BitTorrent   Filter

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

This method of file transfer has been used for decades and is frequently used for uploading changes to a website hosted by an Internet service provider.

 SSP   FTP  BitTorrent  drive.Google.com

References Multiple Choice

Difficulty: 2 Medium

27.

Award: 10.00 points

This method of file transfer distributes file transfers across many different computers.

 SSP  FTP   BitTorrent  Onedrive.com

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

The continuing development of the Internet that allows everyday objects embedded with electronic devices to send and receive data over the Internet.

 Web 3.0  Cloud   IoT  IoW

References Multiple Choice

Difficulty: 2 Medium

29.

Award: 10.00 points

Google Chrome is an example of a ________.

  browser  world  net  cloud

References Multiple Choice

30.

Difficulty: 1 Easy

Award: 10.00 points

The protocol ________ is used for web traffic and is one of the most widely used Internet protocols.

 URL   https  TLD  css

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

In “http://www.simnetonline.com,” the underlined section is the ________ name.

 server  top-level   domain  uniform resource locator

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

HTML stands for ________.

 Hypertools Main Linguistics  Hyperlink Tools Main Language  Hypertools Markup Linguistics   Hypertext Markup Language

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

References and ________connect to other documents or web pages containing related information.

  hyperlinks  markups  hotspots  resource locators

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

Special web browsers, called ________ browsers, are designed to run on portable devices such as cell phones and tablets.

 web-based   mobile  cloud  client-based

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ e-mail systems do not require an e-mail program to be installed on your computer.

 Client-based  Microblog   Web-based  Podcast

References Multiple Choice

36.

Difficulty: 2 Medium

Award: 10.00 points

Unsolicited e-mail is called ________.

 wiki  blog  casting   spam

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

________ messaging is the process of sending short electronic messages using a wireless network.

  Text  Webcast  E-mail  Podcast

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ allows an individual or company to share posts with an audience; however, they are designed to be used with mobile devices and limit the size of posts.

 podcast   microblog  webcast  e-mail

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

One of the most popular microblogging sites is ________.

 Facebook  Google   Twitter  Wiki

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

A ________ is a website specially designed to allow visitors to use their browser to add, edit, or delete the site’s content.

 podcast  social network  blog   wiki

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

"Wiki" comes from the Hawaiian word for ________.

  fast  changeable  social  small

References Multiple Choice

42.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ engine is a specialized program that assists you in locating information on the web and the Internet.

 micro   search  wiki  cloud

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

Some sites promote ________ or information that is inaccurate or biased.

 spiders  wikis   fake news  pods

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

When evaluating a website's content, whether or not the information is up to date is considered part of the ________ element.

 authority  accuracy  objectivity   currency

References Multiple Choice

Difficulty: 2 Medium

45.

Award: 10.00 points

________ currency is the Internet’s equivalent to traditional cash.

  Digital  Currency  Wiki  Bit

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

________ computing provides access to software, programs, and data from anywhere through an Internet connection.

 Service provider   Cloud  Three-way  Client

References Multiple Choice

Difficulty: 2 Medium

47.

Award: 10.00 points

An Internet ________ is a collection of utility programs designed to maintain your security and privacy while you are on the web.

 plug-in suite  filter set   security suite  file transfer set

References Multiple Choice

48.

Difficulty: 2 Medium

Award: 10.00 points

Knowledge of HTML and CSS is considered essential for the job of a ________.

 podcaster  browser manager  blogger   web developer

References Multiple Choice

Difficulty: 2 Medium

49.

Award: 10.00 points

A ________ is an example of an IoT device.

  Fitbit  land line telephone  bicycle  railway car

References Multiple Choice

50.

Difficulty: 2 Medium

Award: 10.00 points

The Internet connects millions of computers and resources throughout the world via wires, cables, and satellite.

  True  False

References True / False

Difficulty: 1 Easy

51.

Award: 10.00 points

The Internet and the Web are the same.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

The Apple Health application is a Web 3.0 application.

  True  False

References True / False

53.

Difficulty: 2 Medium

Award: 10.00 points

In addition to an Internet connection, users need browser software to easily display web resources.

  True  False

References True / False

Difficulty: 2 Medium

54.

Award: 10.00 points

In order to connect to a website, the browser must know only the site's domain name.

 True   False

References True / False

55.

Difficulty: 3 Hard

Award: 10.00 points

JavaScript is a language often used within HTML documents to trigger interactive features.

  True  False

References True / False

Difficulty: 1 Easy

56.

Award: 10.00 points

Cascading Style Sheets (CSS) are files inserted into an HTML document that control the appearance of web pages including layout, colors, and fonts.

  True  False

References True / False

57.

Difficulty: 1 Easy

Award: 10.00 points

PHP is a language often used within HTML documents to improve a website’s interactivity.

  True  False

References True / False

Difficulty: 1 Easy

58.

Award: 10.00 points

Client-based e-mail accounts require a special program called an e-mail client to be installed on your computer.

  True  False

References True / False

59.

Difficulty: 2 Medium

Award: 10.00 points

Attachments to e-mail messages can be a document or an image.

  True  False

References True / False

Difficulty: 1 Easy

60.

Award: 10.00 points

CAN-SPAM requirements have proven to be more effective than spam blockers at preventing unwanted e-mail.

 True   False

References True / False

61.

Difficulty: 1 Easy

Award: 10.00 points

Instant messaging allows text only.

 True   False

References True / False

Difficulty: 2 Medium

62.

Award: 10.00 points

Cloud computing is an example of a social networking site.

 True   False

References True / False

63.

Difficulty: 2 Medium

Award: 10.00 points

LinkedIn is a business-oriented social networking site that you should visit if you are looking for professional employment.

  True  False

References True / False

Difficulty: 2 Medium

64.

Award: 10.00 points

Instagram, a popular microblogging site, is designed to share images and videos posts, with little to no written content.

  True  False

References True / False

65.

Difficulty: 1 Easy

Award: 10.00 points

Wikis allow many individuals to edit the site’s content.

  True  False

References True / False

Difficulty: 1 Easy

66.

Award: 10.00 points

All information found on the web through search tools can be considered as factual.

 True   False

References True / False

67.

Difficulty: 3 Hard

Award: 10.00 points

One of the greatest challenges for the growth of e-commerce is the development of fast, secure, and reliable payment methods for buying goods.

  True  False

References True / False

Difficulty: 1 Easy

68.

Award: 10.00 points

News feed is the first page you see after logging into a social networking site.

  True  False

References True / False

69.

Difficulty: 1 Easy

Award: 10.00 points

Cloud computing has the potential to free end users from owning, maintaining, and storing software and data.

  True  False

References True / False

Difficulty: 1 Easy

70.

Award: 10.00 points

Uploading is the process of copying a file from a website to your computer.

 True   False

References True / False

71.

Difficulty: 1 Easy

Award: 10.00 points

Discuss how Fitbit and Apple’s Health App is an example of using IoT.

Apple’s Health App, a Web 3.0 application, can access your Fitbit data, combine it with other related health data, analyze the data, and report back to you through your cell phone.

References Essay

Difficulty: 2 Medium

72.

Award: 10.00 points

Describe the evolution of the Internet and web.

The Internet was launched in 1969 when the United States funded a project to develop a national computer network called Advanced Research Project Agency Network (ARPANET). The Internet is an immense network that connects smaller networks all over the globe. Initially, the Internet was all text—no graphics, animations, sound, or video. The web was introduced in 1991 and added a multimedia interface to the resources available on the Internet.

References Essay

73.

Difficulty: 2 Medium

Award: 10.00 points

Define the parts of a URL.

For browsers to connect to resources on the Internet, the address of the resources must be specified. These addresses are called uniform resource locators or URLs. All URLs have at least two basic parts. The protocol is the first part of the address and specifies which protocol (set of rules for exchanging data) to use when connecting to the Internet resources. In the example, http://www.espn.com, the protocol is http. The protocol https is used for web traffic and is one of the most widely used Internet protocols. The second part of the URL is the domain name, for example www.espn.com. This indicates the specific address where the resource is located. The part of the domain name following the dot (.) is the top-level domain. It identifies the type of organization. A “.com†top-level domain indicates a commercial site.

References Essay

Difficulty: 2 Medium

74.

Award: 10.00 points

Describe the various technologies used to provide highly interactive and animated websites.

JavaScript is a language often used within HTML documents to trigger interactive features, such as opening new browser windows and checking information entered in online forms. PHP, like JavaScript, is a language often used within HTML documents to improve a website’s interactivity.

Unlike JavaScript, which typically executes on the user’s computer, PHP executes on the website’s computer.

References Essay

75.

Difficulty: 2 Medium

Award: 10.00 points

Briefly explain how instant messaging works.

Instant messaging (IM) allows two or more people to contact each other via direct, live communication. To use instant messaging, you specify a list of friends and register with an instant messaging server. Whenever you connect to the Internet, special software informs your messaging server that you are online. In response, the server will notify you if any of your contacts are online.

At the same time, it notifies your friends that you are online. You can then send messages directly back and forth to one another.

References Essay

Difficulty: 2 Medium

76.

Award: 10.00 points

Describe a wiki and explain how a wiki differs from a blog.

A wiki is a website specifically designed to allow visitors to use their browser to add, edit, or delete that site’s content. Wikis support collaborative writing in which there is not a single expert author, but rather a community of interested people that builds knowledge over time. Although blogs may have multiple authors, community feedback is limited to adding comments to the site.

Blogs are not a collaborative effort like wikis.

References Essay

77.

Difficulty: 3 Hard

Award: 10.00 points

Explain how a search engine works.

To use a search website, you enter a keyword or phrase reflecting the information you want. The search engine compares your entry against its database and returns a list of hits, or sites that contain the keywords. Each hit includes a link to the referenced web page (or other resource) along with a brief discussion of the information contained at that location. Many searches result in a large number of hits. For example, if you were to enter the keyword music, you would get billions of hits.

Search engines order the hits according to those sites that most likely contain the information requested and present the list to you in that order, usually in groups of 10.

References Essay

Difficulty: 2 Medium

78.

Award: 10.00 points

Discuss the four elements to consider when evaluating the content and accuracy of information on the web.

There are four elements to consider when evaluating the accuracy of information on the web: authority, accuracy, objectivity, and currency. Authority refers to the author's expertise on the subject. Is the site an official site for the information presented, or is the site an individual's personal website? In order to determine the accuracy of a website, read beyond the headlines and consult other reputable sources on any surprising claims to separate the real news from the fake.

Headlines can be misleading and fake news articles often make their statements seem accurate by referencing other fake news articles. Objectivity is reached when the information is factually reported without an author bias. Finally, currency is the timeliness of the website. Is the information up to date? Does the site specify the date when the site was last updated?

References Essay

79.

Difficulty: 2 Medium

Award: 10.00 points

Describe both the advantages and the disadvantages associated with electronic commerce.

Electronic commerce, also known as e-commerce, is the buying and selling of goods over the Internet. The underlying reason for the rapid growth in e-commerce is that it provides incentives for both buyers and sellers. From the buyer's perspective, goods and services can be purchased at any time of day or night. Traditional commerce is typically limited to standard business hours when the seller is open. Additionally, buyers no longer have to physically travel to the seller's location. From the seller's perspective, the costs associated with owning and operating a retail outlet can be eliminated. Another advantage is reduced inventory. Some of the disadvantages include the inability to provide immediate delivery of goods, the inability to "try on" prospective purchases, and questions relating to the security of online payments.

References Essay

Difficulty: 2 Medium

80.

Award: 10.00 points

Describe the two greatest challenges for e-commerce.

The two greatest challenges for e-commerce is the development of (1) fast, secure, and reliable payment methods for purchased goods and (2) providing convenient ways to provide required information such as mailing addresses and credit card information.

References Essay

Difficulty: 2 Medium

Chapter 3

1.

Award: 10.00 points

This type of software works with end users, application software, and computer hardware to handle the majority of technical details.

 Communications  Application  Utility   System

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

This type of software can be described as end user software and is used to accomplish a variety of tasks.

 Communications   Application  Utility  System

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

________ provide additional information and request user input.

  Dialog boxes  Windows  Toolbars  Ribbons

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

Most general-purpose applications use a(n) ________ that displays graphical elements called icons to represent familiar objects.

 integrated package  dialog box   graphical user interface  menu button

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

General-purpose applications include all the following except:

  web authoring  word processors  spreadsheets  database management systems

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

This GUI uses interrelated ribbons, tabs, and galleries.

 Character-based   Ribbon  Contextual  Dialog

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

These organize commonly used commands into sets of related activities.

 Buttons  Galleries   Ribbons  Contextual tabs

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

To create documents that consist primarily of text, you need this software.

 Presentation software   Word processor  Spreadsheet  Database management

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

Which would be the most appropriate type of application to create, analyze and forecast budgets?

 DBMS  Word processor   Spreadsheet  Presentation software

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

The electronic equivalent of a file cabinet is a ________.

  database  word processor  spreadsheet  query

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

Programs that combine a variety of visual objects to create attractive, visually interesting presentations are called:

 graphs   presentation software  diagrams  charts

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

Programs that allow you to mix text and graphics and focus on flexible page design and layout.

 Databases   Desktop publishing  Word processors  Image galleries

References Multiple Choice

Difficulty: 1 Easy

13.

Award: 10.00 points

These are specialized graphics programs for editing or modifying digital photographs.

  Image editors  Desktop publishing  Presentation graphics  Illustrations

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

Image editors edit images consisting of thousands of pixels that form this type of image.

 Vector   Bitmap  Object  Electronic

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

This type of image is made up of geometric shapes or objects.

 Raster  Bitmap   Vector  Pixel

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

These programs are used to create and edit vector images.

  Illustration programs  Photo editors  Presentation software  Image galleries

References Multiple Choice

Difficulty: 1 Easy

17.

Award: 10.00 points

________ are used to edit videos to enhance quality and appearance.

 Drawing programs  Image editors  Bitmap galleries   Video editors

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following programs would be used to create a website?

 Image editor  Illustration  Desktop publishing   Web authoring

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

Specialized and powerful programs, called ________, are typically used to create specialized commercial sites.

 graphical site maps   web authoring programs  hyperlinks  microblogs

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

Web authoring programs that allow you to build a page without interacting directly with HTML code are known as ________.

  WYSIWYG editors  flash apps  animation editors  mobile apps

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

Add-on programs for a variety of mobile devices, including cell phones and tablets.

 Clouds  Utilities  QR codes   Mobile apps

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

________ make up the basic structure of a relational database with columns containing field data and rows containing record information.

 QR codes   Tables  Fields  Workbooks 03-03 Describe graphics programs, web authoring programs, and other specialized professional applications References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

A website that provides access to specific mobile apps that can be downloaded either for a nominal fee or free of charge.

 QR store  Cloud   App store  Mobile store

References Multiple Choice

24.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following is not a popular cloud suite or online office suite?

 Google Workspace  Apple iWorks  Microsoft 365   Lotus Symphony

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

As opposed to general-purpose applications, which are widely used in nearly every discipline, ________ applications are more narrowly focused.

  specialized  object-oriented  electronic  web authoring

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

________ software is end user software designed to accomplish a variety of tasks.

 Communications   Application  Utility  System

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

In a Ribbon GUI, ________ are used to divide the ribbon into major activity areas.

 groups  dialog boxes   tabs  galleries

References Multiple Choice

28.

Difficulty: 2 Medium

Award: 10.00 points

________ are used to create text-based documents.

 Databases  Presentation programs  Spreadsheets   Word processors

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

________ organize, analyze, and graph numeric data such as budgets and financial reports.

  Spreadsheet programs  Word processors  Databases  Presentation programs

References Multiple Choice

30.

Difficulty: 1 Easy

Award: 10.00 points

A ________ is a collection of related data—the electronic equivalent of a file cabinet.

 gallery   database  spreadsheet  presentation

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

________ are used to quickly create a presentation by providing predesigned styles and layouts as well as suggested content based on the type you choose.

 Galleries  Tabs   Templates  Groups

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

________ are programs that combine a variety of visual objects to create attractive, visually interesting presentations.

 DBMS  Desktop publishers  Spreadsheets   Presentation software

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

________ programs allow you to mix text and graphics to create publications of professional quality.

  Desktop publishing  Spreadsheet  Presentation  Word processing

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

Digital photographs consist of thousands of dots, or ________, that form images.

 vectors   pixels  bitmaps  rasters

References Multiple Choice

Difficulty: 2 Medium

35.

Award: 10.00 points

________ images are made up of geometric shapes or objects.

 Bitmap  Pixel   Vector  Raster

References Multiple Choice

36.

Difficulty: 2 Medium

Award: 10.00 points

Creating a website is called web ________.

 processing  management  specializing   authoring

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

________ apps are add-on programs for a variety of devices including cell phones and tablets.

  Mobile  RPG  Utility  System

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

A(n) ________ store is where you can download applications to work with your mobile, laptop, and desktop devices either for a nominal fee or free of charge.

 cloud   app  mobile  QR

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

Office suites are also known as ________ suites.

 Lotus  utility   productivity  symphony

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

Cloud suites are stored at a ________ on the Internet, rather than on your microcomputer.

 blog site  macrocomputer  pod site   server

References Multiple Choice

Difficulty: 2 Medium

41.

Award: 10.00 points

System software can be described as end user software and is used to accomplish a variety of tasks.

 True   False

References True / False

42.

Difficulty: 1 Easy

Award: 10.00 points

Application software includes mobile apps, general-purpose applications, and specialized applications.

  True  False

References True / False

Difficulty: 1 Easy

43.

Award: 10.00 points

Microsoft Access is an example of general-purpose application software.

  True  False

References True / False

44.

Difficulty: 2 Medium

Award: 10.00 points

A window is a rectangular area that can contain a document, a program, or a message.

  True  False

References True / False

45.

Difficulty: 1 Easy

Award: 10.00 points

Microsoft applications use an interface with traditional menus and toolbars.

 True   False

References True / False

Difficulty: 2 Medium

46.

Award: 10.00 points

In a Ribbon GUI, a gallery displays the additional options.

  True  False

References True / False

47.

Difficulty: 2 Medium

Award: 10.00 points

In a Ribbon GUI, tabs are used to divide the ribbon into major activity areas.

  True  False

References True / False

48.

Difficulty: 1 Easy

Award: 10.00 points

Microsoft Word cannot be used to create simple web pages.

 True   False

References True / False

Difficulty: 2 Medium

49.

Award: 10.00 points

Microsoft Word can identify incomplete sentences, awkward wording, and incorrect punctuation.

  True  False

References True / False

50.

Difficulty: 2 Medium

Award: 10.00 points

Functions, formulas, charts, and what-if analysis are common features of database management systems.

 True   False

References True / False

Difficulty: 3 Hard

51.

Award: 10.00 points

The last worksheet in a workbook is often a summary of the preceding worksheets.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

What-if analysis is a very powerful and simple tool to test the effects of different assumptions in a spreadsheet.

  True  False

References True / False

Difficulty: 1 Easy

53.

Award: 10.00 points

A database is a collection of related data.

  True  False

References True / False

54.

Difficulty: 1 Easy

Award: 10.00 points

In a database, primary keys are often used to link tables.

  True  False

References True / False

55.

Difficulty: 2 Medium

Award: 10.00 points

Worksheets are only used for limited types of applications in certain professions.

 True   False

References True / False

Difficulty: 3 Hard

56.

Award: 10.00 points

Presentation software is an excellent tool to communicate a message and to persuade people.

  True  False

References True / False

57.

Difficulty: 1 Easy

Award: 10.00 points

Desktop publishing programs focus on page design and layout and provide greater flexibility for this than word processors.

  True  False

References True / False

Difficulty: 1 Easy

58.

Award: 10.00 points

Image editors are used to create and edit vector images.

 True   False

References True / False

59.

Difficulty: 2 Medium

Award: 10.00 points

Illustration programs are specialized graphics programs for editing bitmap or raster images.

 True   False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

Web authoring programs are used to create sophisticated commercial websites.

  True  False

References True / False

Difficulty: 1 Easy

61.

Award: 10.00 points

Video apps are a favorite way to watch movie trailers and video blogs.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

Cloud suites are stored on your hard drive and are available anywhere you can access the Internet.

 True   False

References True / False

63.

Difficulty: 2 Medium

Award: 10.00 points

Many apps are written for a particular type of mobile device and will not run on other types.

  True  False

References True / False

Difficulty: 1 Easy

64.

Award: 10.00 points

What is the difference between system software and application software?

System software works with end users, application software, and computer hardware to handle the majority of technical details. Application software can be described as end user software designed to accomplish a variety of different tasks.

References Essay

65.

Difficulty: 2 Medium

Award: 10.00 points

Describe a graphical user interface and the Ribbon GUI.

A user interface is the portion of the application that allows you to control and to interact with the program. Almost all applications use a graphical user interface (GUI) that displays graphical elements called icons to represent familiar objects. The mouse controls a pointer on the screen that is used to select items such as icons. Another feature is the use of windows to display information.

A window is simply a rectangular area that can contain a document, program, or message. Many Microsoft and other applications use an interface known as the Ribbon GUI to make it easier to find and use all the features of an application, this GUI uses a system of ribbons, tabs, and galleries.

Ribbons replace menus and toolbars by organizing commonly used commands into a set of tabs.

These tabs display command buttons that are the most relevant to the tasks being performed by the user. Galleries simplify the process of making a selection from a list of alternatives.

References Essay

Difficulty: 2 Medium

66.

Award: 10.00 points

List the four types of general-purpose applications, describe what each application is used for, and give an example of each.

The four general-purpose applications are word processors, spreadsheets, database management systems, and presentation software. Word Processors are used to create text-based documents such as letters, memos, faxes, and reports. Microsoft Word is the most widely used word processor.

Spreadsheet programs organize, analyze, and graph numeric data such as budgets and financial reports. The most widely used spreadsheet program is Microsoft Excel. A database management system is a program that sets up, or structures, a database. It also provides tools to enter, edit, and retrieve data from the database. Microsoft Access is one of the most widely used database management systems designed for PCs. Presentation software are programs that combine a variety of visual objects to create attractive, visually interesting presentations. Microsoft PowerPoint is an example of a widely used presentation software.

References Essay

Difficulty: 2 Medium

67.

Award: 10.00 points

Describe graphics programs, including video editors, image editing programs, illustration programs, and desktop publishing programs. Indicate the use of each type of program.

Video editors are used to edit videos to enhance quality and appearance of the videos you capture using your cell phone or other devices. You can readily add special effects, music tracks, titles, and on-screen graphics. Image editors, also known as photo editors, are specialized graphics programs for editing or modifying digital photographs. They are often used to touch up photographs to remove scratches and other imperfections. The photographs consist of thousands of dots or pixels that form images often referred to as bitmap or raster images.

Illustration programs, also known as drawing programs, are used to create and edit vector images.

While bitmap images use pixels to represent images, vector images, also known as vector illustrations, use geometric shapes or objects. These objects are created by connecting lines and curves. Because these objects can be defined by mathematical equations, they can be rapidly and easily resized, colored, textured, and manipulated.

Desktop publishing programs, or page layout programs, allow you to mix text and graphics to create publications of professional quality. Professional graphic artists use desktop publishing programs to create documents such as brochures, newsletters, newspapers, and textbooks.

References Essay

68.

Difficulty: 3 Hard

Award: 10.00 points

Describe mobile apps.

Mobile apps, or mobile applications, are add-on programs for a variety of mobile devices including cell phones and tablets. Sometimes referred to simply as apps, mobile apps have been widely used for years. The traditional applications include address books, to-do lists, alarms, and message lists.

With the introduction of smartphones, tablets, and wireless connections to the Internet, mobile capabilities are almost limitless.

References Essay

Difficulty: 2 Medium

69.

Award: 10.00 points

Discuss the advantages and disadvantages of cloud suites or online office suites.

Online office suites are stored online and are available anywhere you can access the Internet.

Documents created using cloud applications can also be stored online, making it easy to share documents and collaborate with others. One downside to cloud applications is that you are dependent on the server providing the application to be available whenever you need it. For this reason, when using cloud applications, it is important to have backup copies of your documents on your computer and to have a desktop office application available to use.

References Essay

Difficulty: 2 Medium

Chapter 4

1.

Award: 10.00 points

Which of the following is not a system software program type?

 Utilities  Device drivers  Language translators   Storage

References Multiple Choice

2.

Difficulty: 2 Medium

Award: 10.00 points

This system software is responsible for managing your computer's resources including memory, processing, and storage.

 Utility   Operating system  Language translator  Device driver

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

Which of the following is not a function of the operating system?

 Managing resources   Providing Internet access  Providing a user interface  Running applications

References Multiple Choice

4.

Difficulty: 2 Medium

Award: 10.00 points

In many application programs, this feature is used to provide information or request input.

 Windows  Menus   Dialog boxes  Pointer

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

This type of boot occurs when the computer is already on and you restart it without turning off the power.

 Generic boot  Live boot   Warm boot  Cold boot

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

Most operating systems support the ability to switch between different applications. This is called ________.

  multitasking  booting  translating  driving

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

In a network operating system, this computer coordinates all communication between computers.

 Client   Server  Terminal  Mode

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

The category of operating system used for small electronic devices.

 Network   Embedded  Stand-alone  Open source

References Multiple Choice

Difficulty: 2 Medium

9.

Award: 10.00 points

The operating system is often referred to as the software environment or software ________.

 network   platform  window  desktop

References Multiple Choice

10.

Difficulty: 1 Easy

Award: 10.00 points

The most widely used personal computer operating system.

 macOS  Netware  Linux   Windows

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

This version of macOS includes the ability to control multiple devices from one keyboard and mouse, improved videoconferencing tools, and ways to customize notifications to reduce distractions when working.

 High Sierra   Monterey  Mojave  Yosemite

References Multiple Choice

12.

Difficulty: 2 Medium

Award: 10.00 points

This operating system is widely used by servers on the web, mainframe computers, and very powerful personal computers.

 Windows  macOS 12  Linux   UNIX

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

This operating system is designed to run only with Apple computers.

 Windows  Linux   macOS  UNIX

References Multiple Choice

14.

Difficulty: 2 Medium

Award: 10.00 points

This version of UNIX is an open source operating system that is an alternative to Windows.

 Monterey  Lion   Linux  macOS

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

This type of embedded operating system is used by cell phones.

 Desktop   Mobile  Network  Stand-alone

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

In a virtualized environment, this operating system runs on the physical machine.

 Guest  Client   Host  Home

References Multiple Choice

Difficulty: 1 Easy

17.

Award: 10.00 points

Which of the following is not a popular desktop operating system?

 Windows 11   Android  Linux  macOS 12

References Multiple Choice

18.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following is a popular mobile operating system?

 UNIX  Windows 11 Mobile  Linux   Android

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

When a single physical computer runs this type of software, it operates as though it were two or more separate and independent computers.

 Backup  File compression  Troubleshooting   Virtualization

References Multiple Choice

20.

Difficulty: 1 Easy

Award: 10.00 points

________ accept commands through text or speech to allow intuitive interaction with your computer, cell phone, or tablet and coordinate personal data across multiple applications.

 Storage management programs  Troubleshooting programs   Virtual assistants  Search programs

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

________ programs provide a quick and easy way to search or examine an entire computer system to help you find specific applications, data, or other files.

  Search  Storage management  Diagnostic  Virtual assistant

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

________ programs help solve the problem of running out of storage space by providing lists of application programs, stored videos, and other program files so that you can eliminate unused applications or archive large files elsewhere.

 Virtual assistant  Backup  Troubleshooting   Storage management

References Multiple Choice

Difficulty: 3 Hard

23.

Award: 10.00 points

A computer can become infected with viruses in all the following ways, except by ________.

 opening attachments to e-mail messages  downloading software from the Internet  downloading files from the Web   creating a new folder on your computer

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

Most ________ are accompanied by several common utility programs, including a search program, a storage management program, and a backup program.

 servers   operating systems  virtual machines  virtual assistants

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

________ software consists of operating systems, utilities, device drivers, and language translators.

 Device  Suite  Mobile   System

References Multiple Choice

26.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ converts the programming instructions written by programmers into a language that the computer understands and processes.

  language translator  device driver  app  utility

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

The ________ system coordinates computer resources, provides the user interface, and runs applications.

 sector   operating  device  translator

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

________ are graphic representations for a program, type of file, or function.

 Sectors  Drivers   Icons  Pixels

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

Cell phone operating systems are a type of ________ operating system.

 network  stand-alone  DBMS   real-time

References Multiple Choice

30.

Difficulty: 1 Easy

Award: 10.00 points

________ operating systems are used to control and coordinate computers that are linked together.

  Network  Embedded  Stand-alone  Real-time

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

Windows Server is an example of a(n) ________ operating system.

 embedded   network  real-time  stand-alone

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

________ operating systems control a single desktop or laptop computer.

 Network  Real-time   Stand-alone  Embedded

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

The ________ is often referred to as the software environment or software platform.

 device driver  language translator  utility software   operating system

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

________ is an operating system widely used by servers on the web, mainframe computers, and very powerful personal computers.

  UNIX  Lotus  Windows  macOS

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ refers to the process whereby a single physical computer can support multiple operating systems.

 Convergent device   Virtualization  Dependency  File compression

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

Troubleshooting or ________ programs recognize and correct problems.

 backup  virtualization   diagnostic  virtual assistant

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

Antivirus programs, backup programs, and virtual assistants are all examples of ________ programs.

 device driver  operating system  language translator   utility

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

________ are specialized programs designed to make computing easier.

  Utilities  Device drivers  Virtualization assistants  Language translators

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

Microsoft Windows 11 has the virtual assistant:

 Alexa   Cortana  Google Assistant  Siri

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

All major operating systems offer ________ utilities to save a copy of your device’s data.

 diagnostic  search   backup  storage management

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

In a virtualized environment, the operating system of each virtual machine is known as the ________ operating system.

 host  client  home   guest

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

________ programs guard your computer system against viruses or other damaging programs that can invade your computer system.

  Antivirus  Troubleshooting  Search  Backup

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

System software is a single program.

 True   False

References True / False

44.

Difficulty: 1 Easy

Award: 10.00 points

System software cannot handle technical details without user intervention.

 True   False

References True / False

45.

Difficulty: 1 Easy

Award: 10.00 points

Starting or restarting a computer is called tasking the system.

 True   False

References True / False

Difficulty: 1 Easy

46.

Award: 10.00 points

Many operating systems now include voice assist tools that allow a user to directly issue commands.

  True  False

References True / False

47.

Difficulty: 1 Easy

Award: 10.00 points

In a network environment, the network server computer coordinates all communications between the other computers.

  True  False

References True / False

Difficulty: 1 Easy

48.

Award: 10.00 points

A standard desktop computer comes with an embedded operating system.

 True   False

References True / False

49.

Difficulty: 2 Medium

Award: 10.00 points

The operating system is often referred to as the software platform.

  True  False

References True / False

50.

Difficulty: 1 Easy

Award: 10.00 points

Cell phones generally include a network operating system.

 True   False

References True / False

Difficulty: 2 Medium

51.

Award: 10.00 points

Because macOS 12 Monterey market share is so large, more application programs are developed to run under macOS 12 than any other operating system.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

Linux is a popular and powerful alternative to the Windows operating system.

  True  False

References True / False

Difficulty: 2 Medium

53.

Award: 10.00 points

When a single physical computer runs a special program known as virtualization software, it operates as though it were two or more separate and independent computers, known as virtual machines.

  True  False

References True / False

54.

Difficulty: 1 Easy

Award: 10.00 points

Google’s Chrome OS integrates with web servers using cloud computing and storage to run applications and to perform other functions.

  True  False

References True / False

Difficulty: 1 Easy

55.

Award: 10.00 points

Based on the macOS, Android is designed for Apple’s iPhone and iPad.

 True   False

References True / False

56.

Difficulty: 2 Medium

Award: 10.00 points

Programs such as word processors and spreadsheets are known as utilities.

 True   False

References True / False

57.

Difficulty: 2 Medium

Award: 10.00 points

Backup programs can identify and remove unused files and applications.

 True   False

References True / False

Difficulty: 2 Medium

58.

Award: 10.00 points

Antivirus programs guard your computer system against viruses or other damaging programs that can invade your computer system.

  True  False

References True / False

59.

Difficulty: 1 Easy

Award: 10.00 points

There are several ways in which you can "catch" a computer virus.

  True  False

References True / False

Difficulty: 1 Easy

60.

Award: 10.00 points

Utility suites come with one program only.

 True   False

References True / False

61.

Difficulty: 1 Easy

Award: 10.00 points

What are the three basic functions of an operating system?

Operating systems manage a computer’s resources, provide a user interface, and load and run applications.

References Essay

Difficulty: 2 Medium

62.

Award: 10.00 points

What are some of the common features that operating systems and application programs share?

Operating systems have several features in common with application programs. Icons are graphic representations for a program, file, or function. A pointer is controlled by a mouse, trackpad, or touch screen and changes shape depending upon its current function. Windows are rectangular areas for displaying information and running programs. Menus provide a list of options or commands. Tabs divide menus into major activity areas. Dialog boxes provide information or request input. Help provides online assistance for operating system functions and procedures.

Gesture control provides the ability to control operations with finger movements.

References Essay

63.

Difficulty: 3 Hard

Award: 10.00 points

Describe the three categories of operating systems.

Embedded operating systems are used in cell phones and tablets, as well as video game systems and thousands of other small electronic devices. Stand-alone operating systems, also called desktop operating systems, are used in a single desktop or laptop computer. Network operating systems are used to control and coordinate computers that are networked or linked together.

References Essay

Difficulty: 2 Medium

64.

Award: 10.00 points

How are Windows and Macintosh operating systems similar? How are they different?

Both Windows and macOS are popular desktop operating systems. Windows is the most widely used personal computer operating system. Windows 11 is Microsoft’s desktop, laptop, and tablet operating system. One of the biggest changes with Windows 11 is its ability to run Android apps on a Windows device. The macOS runs on Apple computers and is widely recognized as one of the most innovative operating systems. macOS is the most widely used Mac desktop operating system. macOS 12 Monterey, announced in 2021, includes the ability to control multiple devices from one keyboard and mouse, improved videoconferencing tools, and ways to customize notifications to reduce distractions when working.

References Essay

65.

Difficulty: 3 Hard

Award: 10.00 points

What are some of the features of Windows 11?

The most recent version of Windows, Windows 11, was announced in 2021. Windows 11 is Microsoft’s desktop, laptop, and tablet operating system. This version of Windows includes several innovations, such as a simplified user interface and improved support for mobile devices, such as tablets and 2-in-1 laptops. One of the biggest changes with Windows 11 is its ability to run Android apps on a Windows device.

References Essay

Difficulty: 2 Medium

66.

Award: 10.00 points

List some of the features of macOS 12 Monterey.

macOS 12 Monterey, announced in 2021, includes the ability to control multiple devices from one keyboard and mouse, improved videoconferencing tools, and ways to customize notifications to reduce distractions when working.

References Essay

67.

Difficulty: 2 Medium

Award: 10.00 points

What are the six most essential utility programs?

The six most essential utility programs are search programs, storage management programs, backup programs, antivirus programs, troubleshooting or diagnostic programs, and virtual assistants.

References Essay

Difficulty: 1 Easy

68.

Award: 10.00 points

As you use your computer, your hard disk will fill with photos, videos, documents, and applications which may slow down your computer. What part of an operating system can help with this?

Most operating systems include utilities to organize and view your hard drive usage to identify old or unused files. Storage management programs help solve the problem of running out of storage space by providing lists of application programs, stored videos, and other program files so that you can eliminate unused applications or archive large files elsewhere.

References Essay

69.

Difficulty: 2 Medium

Award: 10.00 points

Describe the two best-known embedded mobile operating systems.

Android was developed by Google and is used as the platform for many popular cell phones, such Samsung Galaxy S1 Ultra and the Google Pixel 4a. iOS was developed by Apple and is used as the platform for Apple’s mobile devices, the iPad and iPhone.

References Essay

Difficulty: 2 Medium

Chapter 5

1.

Award: 10.00 points

With these systems, input and output devices are located outside the system unit.

  Desktop systems  Personal digital assistants  Smartphones  Laptop computers

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

This type of computer is very similar to cell phones, although it is larger, heavier, and generally more powerful.

 Laptop   Tablet  Desktop  Smartphone

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

A byte is formed by a group of ________.

 4 bits   8 bits  12 bits  16 bits

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following is not a character encoding standard?

 EBCDIC  ASCII   CISC  Unicode

References Multiple Choice

Difficulty: 2 Medium

5.

Award: 10.00 points

This character encoding scheme allows non-English characters and special characters to be represented.

 ASCII   Unicode  EBCDIC  ANSIC

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

The system board is also known as the ________.

 expansion slot   motherboard  expansion card  bus

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

On the motherboard, the connection points for chips are referred to as ________.

 slots   sockets  ports  lines

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

Tiny circuit boards etched onto squares of sandlike material, called silicon, are called ________.

 buses  slots  sockets   chips

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

Integrated circuits typically are mounted on ________, which are then plugged into the system board.

 slots  pins  ports   chip carriers

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following is a function of the control unit?

 It provides pathways that support communication among the various electronic components.

  It directs the movement of electronic signals between memory and the arithmetic-logic unit.

 It performs fundamental math operations like addition, subtraction, and so on.  It uses the logic to compare two pieces of data.

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

Pathways that support communication among the various electronic components on the system board are called ________.

  bus lines  network lines  logic paths  gate ways

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

In most personal computer systems, the CPU is contained on a single chip called the ________.

 semiconductor  ALU   microprocessor  control unit

References Multiple Choice

Difficulty: 1 Easy

13.

Award: 10.00 points

Term used to describe the number of bits that a CPU can access at one time.

 Bitrate   Word  Pulse width  Character

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

A 32-bit-word computer can access ________.

 2 bytes at a time  16 bytes at a time   4 bytes at a time  8 bytes at a time

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

The processing speed of a microprocessor is typically represented by its ________.

 bus line  control unit   clock speed  ALU

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following allows a computer to run two or more operations simultaneously?

 Coprocessors  Multiplexing   Multicore processors  Binary system

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

For multicore processors to be used effectively, computers must understand how to divide tasks into parts that can be distributed across each core—an operation called ________.

 arithmetic-logic processing  multiplexer processing   parallel processing  graphics coprocessing

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

A type of specialty processor devoted exclusively to protecting your privacy.

 Data cards  Micro cards   Cryptoprocessor  Embedded cards

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

These specialty chips are designed to improve specific computing operations such as displaying 3D images and encrypting data.

 Smartcards  CPUs   Coprocessors  NIC cards

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

Frequently accessed information is held in ________.

 the hard drive   cache memory  flash memory  read only memory

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

With this type of memory, large programs are divided into parts and the parts are stored on a secondary device, usually a hard disk.

 Flash  Cache   Virtual  Extended

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following offers a combination of the features of RAM and ROM?

 DRAM  DDR   Flash memory  Cache memory

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

All the following are commonly used units of measurement to describe memory capacity, except ________.

 megabyte (MB)  gigabyte (GB)  terabyte (TB)   nanobyte (NB)

References Multiple Choice

24.

Difficulty: 3 Hard

Award: 10.00 points

When you reboot your system, the computer follows start-up instructions stored in this type of memory.

 DRAM  SDRAM  Cache   Flash

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

Most personal computers allow users to expand their systems by providing these on the system board.

  Expansion slots  Ports  Sound cards  Network cards

References Multiple Choice

26.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following can be used to connect several devices to the system unit and are widely used to connect keyboards, mice, printers, storage devices, and a variety of specialty devices?

  USB port  SATA  Parallel port  Firewire bus

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

These types of ports typically provide high-definition video and audio, making it possible to use a computer as a video jukebox or an HD video recorder.

  HDMI  Firewire  Ethernet  Thunderbolt 3

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

Most desktop and laptop computers come with a standard set of ports for connecting ________, such as a monitor and keyboard.

 ethernets  HDMIs   peripherals  FireWire devices

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

Which of the following ports is the port found on most laptops and desktops?

  USB-A  Thunderbolt 3  FireWire  USB-C

References Multiple Choice

30.

Difficulty: 1 Easy

Award: 10.00 points

Laptops typically use ________ that are typically located outside the system unit.

  AC adapters  batteries  power supply units  MiniDC

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

The ________, also known as the system chassis, is a container that houses most of the electronic components that make up a computer system.

 CPU   system unit  ALU  microprocessor

References Multiple Choice

32.

Difficulty: 1 Easy

Award: 10.00 points

________, also known as mini notebooks, are lighter and thinner with longer battery life than most laptops.

 Semiconductors  Microprocessors  Tablets   Ultrabooks

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

The most widely used character encoding standard today is ________.

 ASCII  CISC  EBCDIC   Unicode

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

The ________ system consists of only two digits—0 and 1.

  binary  multiplexing  coprocessor  multicore

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

A ________ is the number of bits that can be accessed at one time by the CPU.

 pulse width  bit rate   word  character

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

________ operations consist of making comparisons.

 Microprocessor  Multicore  Specialty   Logical

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

A(n) ________-bit-word computer can access eight bytes of information at a time.

  64  128  256  512

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

________ allow a single computer to run two or more operations at the same time.

 Parallel processors   Multicore processors  Coprocessors  Graphics processors

References Multiple Choice

Difficulty: 2 Medium

39.

Award: 10.00 points

________ memory improves processing by acting as a temporary high-speed holding area between the memory and the CPU.

 Flash  Virtual   Cache  Read only

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

________ memory uses the hard drive to substitute for RAM.

 Cache  Flash  Hard drive   Virtual

References Multiple Choice

Difficulty: 3 Hard

41.

Award: 10.00 points

For multicore processors to be used effectively, computers must understand how to divide tasks into parts that can be distributed across each core—an operation called ________.

  parallel processing  graphic coprocessing  multicore processing  micro processing

References Multiple Choice

42.

Difficulty: 1 Easy

Award: 10.00 points

________ cards are used to connect a computer to a network.

 MiniDC   Network adapter  Battery  AC adapter

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

________ allow computers to be connected without cables.

 Expansion slots  Sound cards   Wireless network cards  Ports

References Multiple Choice

44.

Difficulty: 1 Easy

Award: 10.00 points

Network interface cards (NIC) are connected through ________ on the system board.

 wireless network cards  ports  sound cards   expansion slots

References Multiple Choice

Difficulty: 3 Hard

45.

Award: 10.00 points

________ buses connect the CPU to memory on the system board.

  System  Parallel  Firewire  SATA

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

The number of bits that can travel simultaneously down a bus is known as the bus ________.

 expandability   width  lines  length

References Multiple Choice

Difficulty: 1 Easy

47.

Award: 10.00 points

________ ports are the standard high-speed networking ports for many of today's computers.

 Specialized  ASCII   Ethernet  Bus

References Multiple Choice

48.

Difficulty: 2 Medium

Award: 10.00 points

________ ports provide high-speed connections to specialized devices such as camcorders and storage devices.

 USB  DVI  Thunderbolt 3   FireWire

References Multiple Choice

Difficulty: 2 Medium

49.

Award: 10.00 points

________ ports are audiovisual ports typically used to connect large monitors. They are popular on gaming computers with high-end graphics cards.

 Thunderbolt 3  FireWire  Ethernet   Display

References Multiple Choice

50.

Difficulty: 1 Easy

Award: 10.00 points

________ ports are a high-speed version of USB-C ports.

 USB-B   Thunderbolt 3  FireWire  Ethernet

References Multiple Choice

Difficulty: 1 Easy

51.

Award: 10.00 points

________ ports are audiovisual ports typically used to connect large monitors.

 FireWire  USB-C   Display  Thunderbolt 3

References Multiple Choice

52.

Difficulty: 1 Easy

Award: 10.00 points

Desktop computers have a(n) ________ unit, located within the system unit, which plugs into a standard wall outlet, converts AC to DC, and provides the power to drive all the system unit components.

 battery  bus  miniDC   power supply

References Multiple Choice

Difficulty: 1 Easy

53.

Award: 10.00 points

The system unit, also known as the system chassis, is a container that houses most of the electronic components that make up a computer system.

  True  False

References True / False

54.

Difficulty: 1 Easy

Award: 10.00 points

ASCII supports languages such as Chinese and Japanese.

 True   False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

The ALU tells the rest of the computer system how to carry out a program's instructions.

 True   False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

The control unit directs the movement of electronic signals between the memory and the ALU.

  True  False

References True / False

57.

Difficulty: 1 Easy

Award: 10.00 points

A 64-bit-word computer can access 8 bytes at a time.

  True  False

References True / False

Difficulty: 1 Easy

58.

Award: 10.00 points

Parallel processing requires a computer to perform one complete task before beginning the next task.

 True   False

References True / False

59.

Difficulty: 3 Hard

Award: 10.00 points

RAM is considered temporary, or volatile, storage.

  True  False

References True / False

Difficulty: 1 Easy

60.

Award: 10.00 points

Virtual memory is stored on a RAM chip.

 True   False

References True / False

61.

Difficulty: 3 Hard

Award: 10.00 points

Read-only memory (ROM) chips have information stored in them by the manufacturer.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

Graphics cards connect the system board to secondary storage.

 True   False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

The number of bits that can travel simultaneously down a bus is known as the word size.

 True   False

References True / False

64.

Difficulty: 2 Medium

Award: 10.00 points

A bus is a pathway for bits representing data and instructions.

  True  False

References True / False

65.

Difficulty: 1 Easy

Award: 10.00 points

DVI ports provide connections to digital monitors.

  True  False

References True / False

Difficulty: 1 Easy

66.

Award: 10.00 points

USB ports are used to connect keyboards, mice, printers, storage devices, and a variety of specialty devices.

  True  False

References True / False

67.

Difficulty: 1 Easy

Award: 10.00 points

FireWire ports are used to connect keyboards, mice, printers, and storage devices.

 True   False

References True / False

Difficulty: 2 Medium

68.

Award: 10.00 points

Cables are used to connect exterior devices to the system unit via the ports. One end of the cable is attached to the device, and the other end has a connector that is attached to a matching connector on the port.

  True  False

References True / False

69.

Difficulty: 1 Easy

Award: 10.00 points

DP are an audiovisual port typically used to connect large monitors.

  True  False

References True / False

Difficulty: 1 Easy

70.

Award: 10.00 points

HDMI ports make it possible to use a computer as a video jukebox or an HD video recorder.

  True  False

References True / False

71.

Difficulty: 1 Easy

Award: 10.00 points

Computers require direct current (DC) to power their electronic components and to represent data and instructions.

  True  False

References True / False

Difficulty: 1 Easy

72.

Award: 10.00 points

Compare and contrast the five most common types of system units.

The five most common types of system units are cell phones, tablets, laptops, desktops, and wearable computers. Smartphones are the most popular type of personal computer. They are effectively a thin slab that is almost all monitor, with the system unit, secondary storage, and all electronic components located behind the monitor. Designed to comfortably fit into the palm of one hand and accept finger touches on the monitor as the primary input, cell phones have become the indispensable handheld computer. Tablets, also known as tablet computers, are very similar to cell phones, although tablets are larger, heavier, and generally more powerful. Also, a tablet is not designed to be used as a phone and, typically, cannot be connected to phone networks. Tablets come in a range of styles and sizes, with the smallest tablets (called mini tablets) being just a little larger than the largest cell phones. Like cell phones and tablets, laptops have their system units housed with selected secondary storage and input devices. Laptops, however, are larger and more powerful. There are several specialized laptops with features that make them unique. Some of them are two-in-one laptops, gaming laptops, and ultrabooks. Desktops are the most powerful type of personal computer. Like cell phones and tablets, some desktop computers, like Apple’s iMac, have their monitor and system unit housed together in the same case. These computers are known as all-in-one desktops. However, most desktops have their system unit in a separate case. This case contains the system’s electronic components and selected secondary storage devices. Input and output devices, such as a mouse, keyboard, and monitor, are located outside the system unit. This type of system unit is designed to be placed either horizontally or vertically. Desktop system units that are placed vertically are sometimes referred to as a tower unit or tower computer. Wearable computers, also known as wearable devices, are one of the first evolutionary steps to the Internet of Things (IOT). These devices contain an embedded computer on a chip that is typically much smaller and less powerful than a cell phone’s. The most common wearable computers are smartwatches and activity trackers.

References Essay

Difficulty: 3 Hard

73.

Award: 10.00 points

Describe the character encoding schemes.

The three character encoding schemes are ASCII (American Standard Code for Information Exchange), EBCDIC (Extended Binary Coded Decimal Interchange Code), and Unicode. Historically, personal computers used the ASCII to represent characters, while mainframe computers used EBCDIC. These schemes were quite effective; however, they are limited. ASCII, for example, only uses 7 bits to represent each character, which means that only 128 total characters could be represented. This was fine for most characters in the English language but was not large enough to support other languages such as Chinese and Japanese. These languages have too many characters to be represented by the 7-bit ASCII code. Unicode, uses 16 bits and is the most widely used character encoding standard used today and is recognized by virtually every computer system. The first 128 characters are assigned the same sequence of bits as ASCII to maintain compatibility with older ASCII-formatted information. Unicode uses a variable number of bits to represent each character and allows non-English and special characters to be represented.

References Essay

74.

Difficulty: 3 Hard

Award: 10.00 points

How is the multicore chip useful for personal computers?

At one time, personal computers were limited by microprocessors that could support a single CPU that controlled operations. These computers were limited to processing one program at a time.

Now, many personal computers have multicore processors that can provide two or more separate and independent CPUs. More significantly, however, is the potential for personal computers to run very large, complex programs that previously required expensive and specialized hardware.

References Essay

Difficulty: 2 Medium

75.

Award: 10.00 points

Explain expansion slots and cards.

Many personal computers allow users to expand their systems by providing expansion slots on the system board. Users can insert optional devices known as expansion cards into these slots. Ports on the cards allow cables to be connected from the expansion cards to devices outside the system unit. Some of the most commonly used expansion cards include graphics cards, SD cards, network interface cards, and wireless network cards.

References Essay

76.

Difficulty: 2 Medium

Award: 10.00 points

Describe the three principal types of expansion buses.

The principal types of expansion buses are USB, FireWire, and PCIe. Universal Serial Bus (USB) is widely used today. External USB devices are connected from one to another or to a common point or hub and then onto the USB bus. The USB bus then connects to the PCI bus on the system board.

The current USB standard is USB 4. The FireWire bus is similar to USB buses and is used primarily to connect audio and video equipment to the system board. PCI Express (PCIe) is widely used in many of today’s most powerful computers. Unlike most other buses that share a single bus line or path with several devices, the PCIe bus provides a single dedicated path for each connected device.

References Essay

Difficulty: 2 Medium

77.

Award: 10.00 points

Describe specialty ports including DP, DVI, and FireWire.

DisplayPorts are audiovisual ports typically used to connect large monitors. They are popular on gaming computers with high-end graphics cards. DVI (Digital Video Interface) ports provide connections to digital monitors. FireWire ports provide high-speed connections to specialized FireWire devices such as camcorders and storage devices.

References Essay

Difficulty: 2 Medium

Chapter 6

1.

Award: 10.00 points

________ is any data or instructions that are entered into a computer.

 Digital  Output  Information   Input

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

The arrangement of keys on a keyboard, QWERTY reflects the keyboard layout by ________.

 representing the phonetics of the alphabets most closely associated with the keyboard   taking the letters of the first six alphabetic characters found on the top row of keys  using the alphabetic characters most frequently used on the keyboard  using the letters of the alphabetic characters that are closest to access while typing

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

Keyboards that include all the keys found on a typical virtual keyboard, as well as extra keys, such as function and navigation keys.

  Laptop  Traditional  Cell phone  Combination

References Multiple Choice

4.

Difficulty: 2 Medium

Award: 10.00 points

Type of keyboard that uses a touch screen as the input device.

 PDA  Wireless  Traditional   Virtual

References Multiple Choice

Difficulty: 2 Medium

5.

Award: 10.00 points

A keyboard key, like Caps Lock, which turns a feature on or off is called a ________ key.

 power   toggle  function  combination

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

This penlike device is typically used with tablets and mobile devices.

 Mechanical pencil  Game controller  Multitouch device   Stylus

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

The study of human factors related to things people use.

 Headgear  RSI  Technical study   Ergonomics

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

These screens can be touched with more than one finger, which allows for interactions such as rotating graphical objects on the screen with your hand or zooming in and out by pinching and stretching your fingers.

 Touch  CRT   Multitouch  LCD

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

Which of the following is not a type of scanning device?

 Optical scanner  Bar code reader   Stylus  Character and mark recognition

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

Bar code readers use ________ embedded in them to read bar codes.

 coprocessors  magnetic cells  RFID microchip   photoelectric cells

References Multiple Choice

Difficulty: 3 Hard

11.

Award: 10.00 points

This reading device is used in banks to read the numbers on the bottom of checks and deposit slips.

  MICR  OCR  OMR  UPC

References Multiple Choice

12.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following types of character recognition systems is used for standardized multiplechoice testing?

 UPC  MICR   OMR  OCR

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

OMR, OCR, and MICR are all types of ________.

 radio frequency card readers  magnetic card readers  bar code readers   character and mark recognition devices

References Multiple Choice

14.

Difficulty: 2 Medium

Award: 10.00 points

________-input devices convert sounds into a form that can be processed by the system unit.

 Electrolyzing  Plotting  Webcam   Audio

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

The most widely used audio-input device is the ________.

 Webcam  radio frequency card reader   microphone  stylus

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

The series of dots that form the image on a monitor are called ________

 picas  bits   pixels  bytes

References Multiple Choice

Difficulty: 1 Easy

17.

Award: 10.00 points

This indicates the monitor’s ability to display colors by comparing the light intensity of the brightest white to the darkest black.

  Contrast ratio  Dot pitch  Active display area  Resolution

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

The distance between each pixel.

  Dot pitch  Refresh rate  Resolution  Word size

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

The size, or ________, is measured by the diagonal length of a monitor’s viewing area.

 resolution   active display area  aspect ratio  dot pitch

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

The proportional relationship between a display’s width and height.

  Aspect ratio  Resolution  Dot pitch  Clock speed

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

A dedicated, mobile device for storing and displaying e-books and other electronic media including electronic newspapers and magazines.

  E-book reader  Interactive whiteboard  HDTV  Flat panel monitor

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Specialized devices with a large display connected to a computer projector that are widely used in classrooms and corporate boardrooms.

 Scanners  HDTV  E-books   Digital or interactive whiteboards

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

What kind of specialized monitor is used for cell phones with screens that wrap around the edges of the phone and for curved monitors whose edges wrap toward the viewer?

 Flat-panel monitor  Interactive whiteboard   Flexible screens  Digital projector

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following statements is incorrect?

 Printer resolution is measured in dpi (dots per inch).  Printer output is often called hard copy.  Memory within a printer is used to store printing instructions and documents waiting to be printed.

  Printer speed is measured in the number of words printed per minute.

References Multiple Choice

Difficulty: 3 Hard

25.

Award: 10.00 points

Two categories of laser printers are ________.

 thermal and personal   personal and shared  ink-jet and high-definition  active matrix and passive matrix

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following printer features enables you to print on both sides of a sheet of paper?

 Simplex   Duplex  Resolution  Dual Matrix

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

Printers connected to the Internet that provide printing services to others on the Internet are called ________.

 dot-matrix printers  thermal printers  plotters   cloud printers

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

The most widely used audio-output devices.

 Microphones   S and headphones  Cloud printers  Faxes

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

Which of the following have sensors that collect data about your hand movements?

 Unmanned aerial vehicles (UAV)  Multifunctional devices  PDAs   VR controllers

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

________ are used primarily on cell phones and tablets.

 Mouse pointers  Ethernet ports   Virtual keyboards  Game controllers

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

The mouse, game controllers, and touch screens are all types of ________ devices.

 MIDI  Ethernet  bus   pointing

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

Flatbed, document, and portable are types of ________ that accept documents and convert them into machine-readable form.

  optical scanners  recognition devices  coprocessors  RFID readers

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

Supermarkets use ________ to scan codes printed on product containers.

 photoelectric cells   bar code readers  OCR readers  RFID microchips

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

The most common card reader is the ________ card reader which reads encoded information stored on a thin magnetic strip located on the back of the card.

 bar code  QR code   magnetic  OCR

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ tags are tiny chips that can be embedded into almost anything and contain information used to track and locate lost pets; to monitor production and update inventory; to record prices, product descriptions, and locations of retail items.

 UPC  OCR  Bar code   RFID

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

________ recognition is often used to score standardized multiple-choice tests.

  Optical-mark  Magnetic ink character  Radio frequency  Optical-character

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

________ are specialized digital video cameras that capture images and send them to a computer for broadcast over the Internet.

 RFIDs   Webcams  Pods  Stylus

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

________ connect to computers and project computer output and can control the computer with the use of a special pen.

 Active display areas  Flat panel monitors   Digital whiteboards  E-book readers

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

________ printers use a technology similar to that used in a photocopying machine.

 Dot-matrix  Cloud  Thermal   Laser

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

________ printers are widely used with ATMs.

  Thermal  Dot-matrix  Cloud  Laser

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

________ printers are printers connected to the Internet that provide printing services to others on the Internet.

 Laser   Cloud  Dot-matrix  Thermal

References Multiple Choice

42.

Difficulty: 1 Easy

Award: 10.00 points

________ are special-purpose printers that use output from graphics tablets or other graphical input devices that are typically found in architectural and engineering environments.

 Dot-matrix  Laser printers   Plotters  Thermal printers

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

3D printers, also known as ________, create three-dimensional shapes by adding very thin layer after layer of material until the final shape is fully formed.

 virtual reality  cloud printing  multifunctional printing   additive manufacturing

References Multiple Choice

44.

Difficulty: 1 Easy

Award: 10.00 points

________ combine(s) the capabilities of a scanner, printer, fax, and copy machine.

  Multifunctional devices  Virtual reality  Parallel devices  Multiprocessors

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

Today’s ________ are inexpensive, faster, and smarter, making them a valuable tool and fun hightech toy.

 additive manufacturing   unmanned aerial vehicles  MiniDC  multifunctional devices

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

________ is the distance between pixels on a monitor.

 Resolution  Bit size   Dot pitch  Contrast ratio

References Multiple Choice

Difficulty: 1 Easy

47.

Award: 10.00 points

________ indicates a monitor’s ability to display colors by comparing the light intensity of the brightest white to the darkest black.

 Resolution  Dot pitch  Pixel width   Contrast ratio

References Multiple Choice

48.

Difficulty: 1 Easy

Award: 10.00 points

________ indicates the proportional relationship between a display’s width and height.

  Aspect ratio  Bit rate  Contrast ratio  Dot pitch

References Multiple Choice

Difficulty: 1 Easy

49.

Award: 10.00 points

A(n) ________ is any injury that is caused by fast, repetitive work that can generate neck, wrist, hand, and arm pain.

 VRI   RSI  pointer  ergonomy

References Multiple Choice

50.

Difficulty: 1 Easy

Award: 10.00 points

Virtual reality (VR) strives to create a virtual or ________ experience by using specialized hardware that includes headgear and gloves.

 duplicate  Ethernet   immersive  internet

References Multiple Choice

Difficulty: 2 Medium

51.

Award: 10.00 points

The most widely used input devices are monitors, printers, and keyboards.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

Combination keys perform an action when held down in combination with another key.

  True  False

References True / False

Difficulty: 2 Medium

53.

Award: 10.00 points

Handwriting recognition software translates handwritten notes into a form that the system unit can process.

  True  False

References True / False

54.

Difficulty: 1 Easy

Award: 10.00 points

A touch screen is classified as a special type of scanning device.

 True   False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

A stylus interacts with the computer through handwriting recognition software.

  True  False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

Multitouch screens allow for interaction such as rotating graphical objects on the screen with your hand.

  True  False

References True / False

Difficulty: 2 Medium

57.

Award: 10.00 points

Optical scanners recognize individual letters or images.

 True   False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

A magnetic card reader does not require the card to actually make contact with the reader.

 True   False

References True / False

59.

Difficulty: 3 Hard

Award: 10.00 points

An MICR device senses the presence or absence of a mark, such as a pencil mark.

 True   False

References True / False

Difficulty: 2 Medium

60.

Award: 10.00 points

The monitor size is measured by the diagonal length of the viewing area.

  True  False

References True / False

61.

Difficulty: 2 Medium

Award: 10.00 points

Output devices are any hardware used to provide or to create output.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

Flexible screens allow digital devices to display images on non-flat surfaces.

  True  False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

Digital or interactive whiteboards display a computer’s desktop and can be controlled using a special pen or a finger.

  True  False

References True / False

64.

Difficulty: 1 Easy

Award: 10.00 points

E-ink produces images that reflect light like ordinary paper, making the display easy to read.

  True  False

References True / False

Difficulty: 1 Easy

65.

Award: 10.00 points

Resolution for a printer is a measure of the clarity of images produced, measured in dpi (dots per inch).

  True  False

References True / False

66.

Difficulty: 1 Easy

Award: 10.00 points

Shared laser printers typically support color, are more expensive, and are used by a group of people.

  True  False

References True / False

Difficulty: 1 Easy

67.

Award: 10.00 points

Cloud printers provide printing services to users without access to the Internet.

 True   False

References True / False

68.

Difficulty: 1 Easy

Award: 10.00 points

Thermal printers use heat elements to produce images on heat-sensitive paper and are used at ATMs and gasoline pumps.

  True  False

References True / False

Difficulty: 1 Easy

69.

Award: 10.00 points

Wireless audio-output connections typically use Bluetooth technology.

  True  False

References True / False

70.

Difficulty: 1 Easy

Award: 10.00 points

Multifunctional devices (MFDs) are used to capture as well as play back recorded sounds.

 True   False

References True / False

Difficulty: 3 Hard

71.

Award: 10.00 points

One particular type of RSI, carpal tunnel syndrome, found among heavy computer users, consists of damage to nerves and tendons in the hands.

  True  False

References True / False

72.

Difficulty: 1 Easy

Award: 10.00 points

Robots use cameras, microphones, and other sensors as inputs; outputs can be as complex as exploring damaged nuclear reactors to as simple as taking a photo.

  True  False

References True / False

Difficulty: 2 Medium

73.

Award: 10.00 points

Unmanned aerial vehicles (UAV) are too expensive for anything but military budgets.

 True   False

References True / False

74.

Difficulty: 1 Easy

Award: 10.00 points

Describe some recommendations to avoid health risks associated with computer use.

Computer users can alleviate problems by taking frequent rest breaks and by using well-designed computer furniture. To make the computer easier on the eyes, take a 15-minute break every hour or two. To help avoid back and neck problems, make sure your equipment is adjustable. Use ergonomically correct keyboards to help prevent injury from heavy computer use.

References Essay

Difficulty: 2 Medium

75.

Award: 10.00 points

How does an optical scanner work?

Often simply called a scanner, an optical scanner scans image or text documents and converts them to machine-readable form. These devices do not recognize individual letters or images.

Rather, they recognize light, dark, and colored areas that make up individual letters or images.

Typically, scanned documents are saved in files that can be further processed, displayed, printed, or stored for later use.

References Essay

76.

Difficulty: 2 Medium

Award: 10.00 points

How does a bar code reader work?

Bar code readers are used extensively in grocery stores. These devices are either handheld wand readers or platform scanners. They contains photoelectric cells that scan each or read bar codes, or the vertical zebra-striped marks printed on product containers. Bar codes can be found in many places, from stickers on fruit to labels on prescription medicine bottles.

References Essay

Difficulty: 2 Medium

77.

Award: 10.00 points

What are character and mark recognition devices? Describe their uses.

Character and mark recognition devices are scanners that can recognize special characters and marks. Magnetic-ink character recognition (MICR) devices are used by banks to automatically read numbers on the bottom of checks and deposit slips. Optical-character recognition (OCR) uses special preprinted characters that can be read by a light source and changed into machinereadable code. They are used in department stores to read retail price tags. Optical-mark recognition (OMR) senses the presence or absence of a mark, such as a pencil mark. OMR is often used to score standardized multiple-choice tests.

References Essay

78.

Difficulty: 2 Medium

Award: 10.00 points

How is voice recognition technology being used today?

Voice-recognition systems use a microphone, a sound card, and special software. These systems allow users to operate computers and other devices as well as to create documents using voice commands. Most cell phones include a virtual assistant that uses voice recognition to accept voice commands to control operations. Apple devices come with Siri, Windows devices come with Cortana, Amazon devices come with Alexa, and Android devices come with Google Assistant.

These voice recognition systems can perform any number of operations, including scheduling events on your calendar, composing simple text messages, and looking up facts on the web.

References Essay

Difficulty: 2 Medium

79.

Award: 10.00 points

Describe the basic distinguishing features of monitors that affect clarity including resolution, dot pitch, contrast ratio, active display area, and aspect ratio.

Resolution is one of the most important features. Images are formed on a monitor by a series of dots or pixels (picture elements). Resolution is expressed as a matrix of these dots or pixels. For example, many monitors today have a resolution of 1,920 pixel columns by 1,080 pixel rows for a total of 2,073,600 pixels. The higher a monitor’s resolution (the more pixels), the clearer the image produced. Dot (pixel) pitch is the distance between each pixel. Most newer desktop monitors have a dot pitch below 0.30 mm (30/100th of a millimeter). The lower the dot pitch (the shorter the distance between pixels), the clearer the images. Contrast ratios indicate a monitor’s ability to display images. It compares the light intensity of the brightest white to the darkest black. Good monitors typically have contrast ratios above 1000:1. Active display area, or size, is measured by the diagonal length of a monitor’s viewing area. Common sizes are 15, 17, 19, 21, and 24 inches.

Aspect ratio indicates the proportional relationship between a display’s width and height.

Almost all newer monitors have a 16:9 aspect ratio designed to display wide-screen content.

References Essay

80.

Difficulty: 3 Hard

Award: 10.00 points

What are flexible screens and how are they used? What is a digital projector?

Flexible screens allow digital devices to display images on non-flat surfaces. Early uses of flexible screens included cell phones with screens that wrap around the edges of the phone and curved monitors whose edges wrap toward the viewer. Recent innovations include foldable screens, such as the Samsung Galaxy Fold, a cell phone with a screen that unfolds to become a tablet. Digital projectors project the images from a traditional monitor onto a screen or wall. This is ideal for presentations or meetings when several people need to see the screen at the same time. Further, projectors tend to be more portable and less expensive than a similarly sized monitor.

Unfortunately, projected images can be difficult to see in bright rooms, so they are best used in dark rooms with curtains or no windows.

References Essay

Difficulty: 2 Medium

81.

Award: 10.00 points

What is a multifunctional device? What are the advantages/disadvantages of such a device?

A multifunctional device (MFD) typically combines the capabilities of a scanner, printer, fax, and copy machine. Compared to purchasing a scanner, printer, fax, and copy machine individually, the MFD is less expensive and takes up less space, but the MFD is also more complex and more likely to break down. Further, a device built for a single purpose (such as a scanner) is more likely to have professional-level features and perform faster than an MFD. The reliability of multifunctional devices suffers because problems with one of the functional parts can make the entire device inoperable.

References Essay

82.

Difficulty: 2 Medium

Award: 10.00 points

What is a flat-panel monitor? What are the basic types of flat-panel monitors?

Flat-panel monitors are the most widely used type of monitor today. Compared to other types, they are thinner, are more portable, and require less power to operate. Almost all flat-panel displays are backlit, meaning that a common source of light is dispersed over all the pixels on the screen. There are three basic types of flat-panel monitors: LCD, LED, and OLED. References Essay

Difficulty: 2 Medium

Chapter 7

1.

Award: 10.00 points

Hard disks store and organize files using all the following, except ________.

 tracks  sectors  cylinders   paths

References Multiple Choice

2.

Difficulty: 3 Hard

Award: 10.00 points

Which of the following is true about an internal hard disk?

 Variable amount of storage   Often stores the operating system  Portable  Slow

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

On a hard disk each track is divided into invisible wedge-shaped sections called ________.

 bits  platters  cylinders   sectors

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

________ are a popular solution for individuals and businesses where access speed is not essential, but capacity and durability are crucial.

  Network drives  Internal hard disks  USB drives  External hard disks

References Multiple Choice

Difficulty: 2 Medium

5.

Award: 10.00 points

Which of the following is not an example of secondary storage?

 External hard drives  RAID   RAM  Flash drives

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

An external hard disk ________.

 is heavy  is hard to remove  cannot be used in addition to an internal hard disk   usually connects to a USB or Thunderbolt port

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Storage that retains its data after the power is turned off is referred to as ________.

 volatile storage  sequential storage  direct storage   nonvolatile storage

References Multiple Choice

8.

Difficulty: 2 Medium

Award: 10.00 points

The process of accessing information from secondary storage devices is referred to as ________.

 backing up  restoring  writing   reading

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

The ________ of a secondary storage device indicates how much data the storage medium can hold.

 access   capacity  memory  storage

References Multiple Choice

10.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following measures the amount of time required by the storage device to retrieve data and programs?

 Nonvolatile media  Capacity   Access speed  RAM

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

One way to improve the storage capacity of a hard disk is to ________.

 format often   use file compression  increase memory  use disk caching

References Multiple Choice

12.

Difficulty: 2 Medium

Award: 10.00 points

This process improves system performance by acting as a temporary high-speed holding area between a secondary storage device and the CPU.

 Data compression  Data access   Disk caching  RAID

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

Which of the following characteristics about RAID is incorrect?

 expanded storage capability  fast access speed  highly reliable   one high-capacity hard disk drive

References Multiple Choice

14.

Difficulty: 2 Medium

Award: 10.00 points

Four ways to improve the performance of a hard disk include

 disk caching, RAID, network drives, and file expansion.  file compression, disk caching, hybrid drives, and file encryption.   disk caching, hybrid drives, RAID, and file compression.  RAID, file compression, cloud storage, and disk expansion.

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

Which of these is not an example of solid-state storage?

  Digital versatile disc  SSDs  Flash memory cards  USB drives

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

Cell phones use which of these storage technologies?

 Optical drive  Digital versatile disc   Flash memory card  Flash drive

References Multiple Choice

Difficulty: 1 Easy

17.

Award: 10.00 points

Optical discs use these to represent data.

 Analog signals  Magnetic charges   Pits and lands  Laser beams

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

A CD-RW disc ________.

 can be written to only once   can be erased and rewritten  cannot be written on  cannot be erased

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

All the following are true of DVD-ROM drives except:

  They are also known as erasable optical discs.  They can provide over two hours of high-quality video and sound comparable to that found in motion picture theatres.

 They are a type of optical disc.  DVD-ROM stands for "digital versatile disc–read only memory.”

References Multiple Choice

20.

Difficulty: 3 Hard

Award: 10.00 points

The large-capacity, high-definition optical discs designed to store hi-def video and video games are ________.

 DVD-RAM  HD DVD   Blu-ray  HD CD

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

These discs have a capacity of 50 gigabytes on one side.

 HD DVD  CD  DVD   Blu-Ray

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Solid-state storage devices are different than hard disks in that they ________.

  have no moving parts  have a higher capacity  have slower access speed  are volatile

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

What is it called when servers on the Internet supply applications as a service, rather than a product?

 Digital versatile computing  Service computing   Cloud computing  Optical computing

References Multiple Choice

24.

Difficulty: 1 Easy

Award: 10.00 points

This allows you to upload and store documents on the Internet.

  Cloud storage  Flash drive  solid-state storage  Hard Disk drive

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

Which of these is not a mass storage device?

 RAID system  File server   Optical disc  Organizational cloud storage

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

________ speed is the measure of the amount of time required by a storage device to retrieve data and programs.

 Pixel  Bit rate  Ethernet   Access

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

Tracks are divided into invisible wedge-shaped sections called ________.

  sectors  cylinders  platters  bits

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

________ improves hard-disk performance by anticipating data needs and reducing time to access data from secondary storage.

 File decompression   Disk caching  Formatting  RAID

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

A(n) ________ hard disk is typically connected to a USB or Thunderbolt port.

 internal  cloud   external  Ethernet

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

________ are storage drives that contain both solid-state storage and hard disks in an attempt to gain the speed and power benefits of SSDs while still having the low cost and large capacity of hard drives.

 Flash drives  Disk caches  USB drives   Hybrid drives

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

________ programs scan files for ways to reduce the amount of required storage.

  File compression  Disk caching  File decompression  Data caching

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

________ expands compressed files.

 Disk caching   File decompression  Data caching  File compression

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

Due to its expanded storage capability, fast access speed, and high reliability, ________ is (are) often used by Internet servers and large organizations.

 RAM  external hard drives   RAID  flash drives

References Multiple Choice

34.

Difficulty: 2 Medium

Award: 10.00 points

USB drives are also known as ________ drives.

 RAID  external hard  RAM   flash

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ memory cards are a form of a solid-state storage device widely used in cell phones, laptops, and GPS navigation systems.

  Flash  SSD  Digital versatile disc  RAID

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

CD-ROM is an example of a(n) ________ type of storage medium.

 solid-state   optical disc  mass storage  volatile

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

DVD-R stands for DVD ________.

 RAID  readable   recordable  RAM

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

Typically a personal computer uses a(n) ________ to store the operating system and software applications.

 flash drive  external hard disk  optical drive   internal hard disk

References Multiple Choice

Difficulty: 2 Medium

39.

Award: 10.00 points

DVD stands for digital ________ disc.

  versatile  verifiable  virtual  volatile

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

The hi-def largest capacity format for optical discs is the ________ disc.

 HD DVD   Ultra HD Blu-ray  HD CD  DVD-RAM

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

Three common storage options discussed in your text are hard disk, ________, and solid-state storage.

 virtual disc  read/write storage   optical disc  Blu-ray storage

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

With ________, or online storage, you can access your files from any computer with an Internet connection.

 Blu-ray  virtual storage  optical   cloud storage

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

A good way to share files with others is to use a(n) ________, or online, storage service.

  cloud storage  flash drive  virtual storage  external drive

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

Most large organizations store data through a strategy called a(n) ________ to promote efficient and safe use of data across the networks within their organizations.

 organizational cloud   enterprise storage system  mass storage device  storage area network

References Multiple Choice

Difficulty: 2 Medium

45.

Award: 10.00 points

Media are the actual physical material that holds the data and programs.

  True  False

References True / False

46.

Difficulty: 1 Easy

Award: 10.00 points

The process of saving information to a secondary storage device is referred to as embedding.

 True   False

References True / False

47.

Difficulty: 1 Easy

Award: 10.00 points

Secondary storage provides temporary or volatile storage.

 True   False

References True / False

Difficulty: 2 Medium

48.

Award: 10.00 points

Hard disks use tracks, sectors, and cylinders to store and organize files.

  True  False

References True / False

49.

Difficulty: 1 Easy

Award: 10.00 points

Typically, hybrid drives use SSD to store the operating system and applications and hard disks to store videos, music, and documents.

  True  False

References True / False

Difficulty: 1 Easy

50.

Award: 10.00 points

Network hard disk drives exist local to the system unit, either within the system unit or nearby.

 True   False

References True / False

51.

Difficulty: 2 Medium

Award: 10.00 points

External hard drives are used primarily to complement an internal hard disk.

  True  False

References True / False

52.

Difficulty: 1 Easy

Award: 10.00 points

External hard disks use different technology than internal hard disks.

 True   False

References True / False

Difficulty: 1 Easy

53.

Award: 10.00 points

Disk caching improves hard-disk performance by compressing files.

 True   False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

Disk caching uses a combination of hardware and software.

  True  False

References True / False

55.

Difficulty: 2 Medium

Award: 10.00 points

RAID connects several inexpensive hard-disk drives to one another.

  True  False

References True / False

Difficulty: 2 Medium

56.

Award: 10.00 points

File compression is only available on hard-disk drives.

 True   False

References True / False

57.

Difficulty: 2 Medium

Award: 10.00 points

CD-ROMs are often used to archive data and to record music downloaded from the Internet.

 True   False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

DVDs and Blu-rays have largely replaced CDs as the standard optical disc.

  True  False

References True / False

Difficulty: 1 Easy

59.

Award: 10.00 points

Blu-ray discs are designed for high definition and have a far greater capacity than DVDs.

  True  False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

Facebook is an example of cloud storage.

 True   False

References True / False

Difficulty: 3 Hard

61.

Award: 10.00 points

If you have used Google Drive Docs to create a word processing document, you have used cloud computing.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

In order to access your documents and files that are stored in the cloud, you must have an Internet connection.

  True  False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

Mass storage devices are specialized high-capacity secondary storage devices designed to store large amounts of data for an organization.

  True  False

References True / False

64.

Difficulty: 1 Easy

Award: 10.00 points

File servers are appropriate devices to use in an enterprise storage system.

  True  False

References True / False

Difficulty: 2 Medium

65.

Award: 10.00 points

Discuss the importance and uses of secondary storage devices.

Secondary storage provides permanent or nonvolatile storage. Using secondary storage devices such as a solid-state drive, data, and programs can be retained after the computer has been shut off.

References Essay

66.

Difficulty: 2 Medium

Award: 10.00 points

List and explain some of the important characteristics of secondary storage.

Some important characteristics of secondary storage include (1) Media which are the actual physical material that holds the data and programs, (2) Capacity which measures how much a particular storage medium can hold, (3) Storage devices which are the hardware that reads data and programs from storage media. These devices are typically referred to as drives. Most also write to storage media. (4) Access speed which measures the amount of time required by the storage device to retrieve data and programs.

References Essay

Difficulty: 2 Medium

67.

Award: 10.00 points

What are hybrid drives and what are they used for?

Hybrid drives are storage drives that contain both solid-state storage and hard disks in an attempt to gain the speed and power benefits of SSDs while still having the low cost and large capacity of hard drives. Typically, these systems use SSD to store the operating system and applications and hard disks to store videos, music, and documents.

References Essay

68.

Difficulty: 2 Medium

Award: 10.00 points

Describe a RAID.

RAID, or redundant array of inexpensive disks, improves performance by expanding external storage, improving access speed, and providing reliable storage. In a RAID, several inexpensive hard-disk drives are connected to one another. The connected hard-disk drives are related or grouped together, and the computer system interacts with the RAID system as though it were a single large-capacity drive. The result is expanded storage capability, fast access speed, and high reliability. For these reasons, RAID is often used by Internet servers and large organizations.

References Essay

Difficulty: 2 Medium

69.

Award: 10.00 points

What is solid-state storage? Give examples.

Solid-state drives (SSDs) store and retrieve data and information much in the same manner as RAM. Characters are represented by positive (+) and negative (−) charges using the ASCII, EBCDIC, or Unicode binary codes. SSDs are fast and durable and require little power, making them popular for cell phones, tablets, and laptops. SSDs are common on mobile devices and are gaining popularity on gaming computers and desktops due to their speed and power efficiency. These drives can provide internal storage or be located inside the system unit. Or SSDs can provide external storage.

Flash memory cards are small solid-state storage devices used in portable devices such as cell phones, laptops, and GPS navigation systems. They are also used to store images from digital cameras and cell phones to expand their internal storage. USB flash drives, or simply flash drives, are so compact they can be transported on a key ring. These small, solid-state drives connect to a computer's USB port to transfer files and can have capacities ranging from 1 GB to 2 TB and higher, with a broad price range to match.

References Essay

70.

Difficulty: 2 Medium

Award: 10.00 points

Differentiate between CD, DVD, and Blu-ray discs.

CDs, DVDs, and Blu-ray are all optical disc formats. All three come in read only, write once, and rewritable versions. CDs have the smallest capacity, followed by DVDs, with Blu-ray and Ultra HD Blu-rays having the largest capacity.

References Essay

Difficulty: 3 Hard

71.

Award: 10.00 points

Describe how file compression works. Explain the advantages of file compression.

File compression programs, such as WinZip, scan files for ways to reduce the amount of required storage. One way is to search for repeating patterns. The repeating patterns are replaced with a token, leaving enough tokens so that the original can be rebuilt or decompressed. These programs often shrink files to a quarter of their original size. In addition to increasing storage capacity, file compression also helps to speed up transmission of files from one computer system to another and makes sending files across the Internet more efficient.

References Essay

72.

Difficulty: 2 Medium

Award: 10.00 points

Describe some of the advantages and disadvantages of using cloud computing and cloud storage.

A few of the advantages or benefits of using cloud computing and cloud storage include: (1) The cloud service will take care of backups, encryption, and security; (2) The cloud service will never run out of disk space and can replace failed hard disks without interruption to the user; and (3) Users can share documents, spreadsheets, and files with others from anywhere with an Internet connection. One user can synch files across multiple devices, and all users will have the most recent version of their documents. As for disadvantages, (1) the data transfer rate is dependent upon the speed of your Internet connection, which most likely is not as fast as a user’s internal network; and (2) users are dependent upon the cloud service’s security procedures, which may not be as effective as your own.

References Essay

Difficulty: 2 Medium

73.

Award: 10.00 points

Describe some of the mass storage devices that support an enterprise storage system.

File servers are dedicated computers with very large storage capacities that provide users access to fast storage and retrieval of data. Network attached storage (NAS) is a type of file server designed for homes and small business and is simpler and less expensive than most file servers.

RAID systems protect data by constantly making backup copies of files moving across the organization’s networks. Organizational cloud storage utilizes a high-speed Internet connection to a dedicated remote storage facility. These facilities contain banks of file servers to offer enormous amounts of storage.

References Essay

74.

Difficulty: 2 Medium

Award: 10.00 points

What is a storage area network?

Storage area network (SAN) is an architecture to link remote computer storage devices, such as enterprise storage systems, to computers such that the devices are as available as locally attached drives. In a SAN system, the user's computer provides the file system for storing data, but the SAN provides the disk space for data. The key to a SAN is a high-speed network, connecting individual computers to mass storage devices.

References Essay

Difficulty: 2 Medium

Chapter 8

1.

Award: 10.00 points

One of the most dramatic changes in connectivity and communications in the past few years has been ________.

  widespread use of mobile devices with wireless Internet connectivity  chat rooms  satellite uplinks  running programs on remote computers

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

In a communication system, which among the following originate and accept messages in the form of data, information, and/or instructions?

 Communication channel   Sending and receiving devices  Connection devices  Data transmission specifications

References Multiple Choice

Difficulty: 2 Medium

3.

Award: 10.00 points

In a communication system, which among the following convert messages into packets that can travel across the communication channel?

  Connection devices  Sending and receiving devices  Storage devices  Secondary devices

References Multiple Choice

4.

Difficulty: 2 Medium

Award: 10.00 points

Which physical connection is the fastest?

 Twisted pair  Coaxial cable   Fiber-optic cable  Microwave

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

Which among the following is considered a line-of-sight communication medium?

 Broadcast radio  Satellite  Bluetooth   Microwave

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

WiMax stands for ________.

 Wide-area Access for Maximum Reach  Wide-area Range to Maximize Access   Worldwide Interoperability for Microwave Access  Worldwide Access to Maximize Interoperability

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Microwave communication uses high-frequency ________.

  radio waves  infrared  satellite communications  optic fibers

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

________ is a term relating to sending data to a satellite.

  Uplink  Upload  Download  Downlink

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

The GPS device in an automobile uses which communication channel?

 Infrared  Radio Frequency (RF)  Microwave   Satellite

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

A service that uses existing phone lines to provide high-speed connections is called ________.

 WWAN  3G/4G  Voiceband   DSL

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

Cellular services use ________ to provide wireless connectivity to the Internet for smartphones.

 ADSL  T1 and T3 cellular networks  DSL   3G and 4G cellular networks

References Multiple Choice

12.

Difficulty: 2 Medium

Award: 10.00 points

The capacity of a communication channel is measured in ________.

  bandwidth  bit capacity  band rate  data flow

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

Using this type of communications channel, several users can simultaneously use a single connection for high-speed data transfer.

 Voiceband  Medium band   Broadband  Baseband

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

Every computer on the Internet has a unique numeric address called a(n) ________.

 domain address  protocol address   IP address  Web address

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

________ is the process of breaking down information sent or transmitted across the Internet into small parts.

 Protocol  Bandwidth  Identification   Packetization

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

The essential features of this include identifying, sending, and receiving devices and breaking information into small parts for transmission across the Internet.

 DNS   TCP/IP  FTP  HTTPs

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

The ________ is the central node that coordinates the flow of data by sending messages directly between the sender and receiver nodes.

 client  server   switch  gateway

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

In a computer network, this node that requests and uses resources available from other nodes.

  Client  Server  Directory server  Host

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

This device enables connectivity between two LANS or a LAN and a larger network.

  Network gateway  Node  Hub  Router

References Multiple Choice

20.

Difficulty: 1 Easy

Award: 10.00 points

A wireless access point that provides Internet access in a public place such as a coffee shop, library, bookstore, or university.

  Hotspot  NIC  Blindspot  Gateway

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

A network topology in which the central node is connected to two or more subordinate nodes that, in turn, are connected to other subordinate nodes.

 Star  Bus  Mesh   Tree

References Multiple Choice

22.

Difficulty: 2 Medium

Award: 10.00 points

This type of network strategy uses central servers to coordinate and supply services to other nodes on the network.

 Peer-to-peer   Client/server  BitTorrent  Personal Area Network

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

Organizations use the following to allow suppliers and others limited access to their networks.

 Intranets   Extranets  Firewalls  Proxy servers

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

All communications between a company’s internal networks and the outside world pass through this server.

 Base station  Node  Supercomputer   Proxy

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

Remote users can connect to an organization's network through this type of secure private connection.

  VPN  DSL  WWAN  P2P

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

This type of network topology does not use a specific physical layout.

 Hybrid  Hierarchical   Mesh  Tree

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

The actual connecting or transmission medium that carries the message in a communication system is called the ________.

  communication channel  data transmission  communication system  connection device

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

________ is a high-frequency transmission medium that has a single solid-copper core.

 Twisted pair   Coaxial cable  Microwave  Fiber-optic cable

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

________ is the name of the process of converting from analog to digital.

 Modulation  Optical recognition   Demodulation  Virtualization

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

_______ uses standard telephone lines to provide high-speed connections.

 Cellular  Satellite  Cable   DSL

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

The range of Wi-Fi networks using microwave connections is being extended over greater distances using a wireless technology known as ________.

  WiMax  broadcast  RAID  Bluetooth

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

________ transmits data as pulses of light through tiny tubes of glass.

 Cellular   Fiber-optic cable  Microwave  WiMax

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

A ________ is a network where the nodes are in close physical proximity to each other.

 wide area network  satellite system   local area network  cable system

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

A network ________ is a device that allows one LAN to be linked to other LANs or to larger networks.

 server  client  switch   gateway

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

A LAN set up for a household's personal use is called a ________ network.

  home  client  gateway  servant

References Multiple Choice

36.

Difficulty: 2 Medium

Award: 10.00 points

_______ are countrywide and worldwide networks.

 Cable systems   Wide area networks  Satellite systems  Local area networks

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

A ________ area network is a type of wireless network that works within your immediate surroundings to connect cell phones to headsets, controllers to game systems, and so on.

 wide  gateway   personal  local

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

A ________ network system uses central servers to coordinate and supply services to other nodes on the network.

 switch  wide area  gateway   client-server

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

A(n) ________ is a private network within an organization that is designed to resemble the Internet.

  intranet  Ethernet  internet  extranet

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ is a private network that connects more than one organization.

 intranet   extranet  internet  Ethernet

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

In a client/server network, the ________ provides access to resources and services.

 client  switch   server  gateway

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

A ________ network topology does not use a specific physical layout but requires that each node have more than one connection to the other nodes.

 star  bus  tree   mesh

References Multiple Choice

Difficulty: 1 Easy

43.

Award: 10.00 points

A hierarchical network topology in which each device is connected to a central node, either directly or through one or more other devices, is also called a ________ network.

  tree  bus  mesh  star

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

In a wireless LAN, all communications pass through the network's centrally located wireless access point or ________ station.

 gateway   base  node  proxy

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

________ describes how a network is arranged and how resources are coordinated and shared.

 Proxy structure  Node topology   Network architecture  Base strategy

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

Most firewalls include a special computer called a ________ server to manage communications between the internal networks and the outside world.

 node switch  base station  client   proxy

References Multiple Choice

Difficulty: 2 Medium

47.

Award: 10.00 points

Connection devices are the actual connecting or transmission medium that carries the message.

 True   False

References True / False

48.

Difficulty: 3 Hard

Award: 10.00 points

Standard telephone lines use coaxial cables.

 True   False

References True / False

49.

Difficulty: 2 Medium

Award: 10.00 points

Fiber-optic cable transmits data as pulses of light through tiny tubes of glass.

  True  False

References True / False

Difficulty: 1 Easy

50.

Award: 10.00 points

Modulation is the name of the process of converting from digital to analog.

  True  False

References True / False

51.

Difficulty: 1 Easy

Award: 10.00 points

TCP/IP protocol involves identifying, sending, and receiving devices and breaking information into small parts for transmission across the Internet.

  True  False

References True / False

Difficulty: 2 Medium

52.

Award: 10.00 points

A prototype is a set of communication rules for the exchange of information.

 True   False

References True / False

53.

Difficulty: 2 Medium

Award: 10.00 points

Packetization refers to breaking information into small parts for transmission across the Internet.

  True  False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

In a network environment, a client provides resources for the servers.

 True   False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

Network operating systems (NOS) control and coordinate the activities of all computers and other devices on a network.

  True  False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

WANs are widely used by organizations to link personal computers and to share printers and other resources.

 True   False

References True / False

Difficulty: 2 Medium

57.

Award: 10.00 points

A network gateway can be used to connect the LAN of one office group to the LAN of another office group.

  True  False

References True / False

58.

Difficulty: 1 Easy

Award: 10.00 points

The most common standard in LANs is called Ethernet.

  True  False

References True / False

Difficulty: 1 Easy

59.

Award: 10.00 points

A MAN is a network that is frequently used as links between office buildings that are located throughout a city.

  True  False

References True / False

60.

Difficulty: 1 Easy

Award: 10.00 points

Network architecture describes how a computer network is configured and what topologies and strategies are employed.

  True  False

References True / False

Difficulty: 2 Medium

61.

Award: 10.00 points

The client/server network strategy can handle very large networks efficiently.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

In a peer-to-peer network, only the central host computer supplies the resources; the other computers request resources from this host.

 True   False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

With respect to peer-to-peer network, there is an abundant amount of powerful management software that monitors the network activities.

 True   False

References True / False

64.

Difficulty: 2 Medium

Award: 10.00 points

A firewall is a specialized technology designed to protect an organization's network against external threats.

  True  False

References True / False

Difficulty: 2 Medium

65.

Award: 10.00 points

Intrusion detection systems can recognize signs of a network attack and disable access before an intruder can do damage.

  True  False

References True / False

66.

Difficulty: 1 Easy

Award: 10.00 points

Describe the four basic elements of most communication systems.

Whether wired or wireless, every communication system has four basic elements. 1. Sending and receiving devices, which are either computers or specialized communication devices. They originate and accept messages. 2. Connection devices act as an interface between the sending and receiving devices and the communication channel. They convert outgoing messages into packets that can travel across the communication channel. 3. Data transmission specifications are the rules and procedures that coordinate the sending and receiving devices by precisely defining how the message will be sent across the communication channel. 4. A communication channel is the actual connecting or transmission medium that carries the message (physical wire or cable, or wireless connection).

References Essay

Difficulty: 2 Medium

67.

Award: 10.00 points

Describe the differences between the three major physical connection mediums: twisted-pair cable, coaxial cable, and fiber-optic cable.

Twisted-pair cable is made up of pairs of copper wire that are twisted together. Both telephone lines and Ethernet cables use twisted-pair. Coaxial cable is a high-frequency transmission cable made up of a single solid-copper core. Coaxial cable has over 80 times the transmission capacity of twisted pair and is used to deliver television signals as well as to connect computers in a network.

Fiber-optic cable transmits data as pulses of light through tiny tubes of glass. The data transmissions speeds have been measured at 1 petabit per second (about 1 million gigabits). Fiberoptic cable is lighter and more reliable than coaxial cable and is rapidly replacing twisted-pair cable telephone lines.

References Essay

68.

Difficulty: 2 Medium

Award: 10.00 points

Explain how global positioning systems function.

One of the most interesting applications of satellite communications is for global positioning. A network of satellites owned and managed by the Department of Defense continuously sends location information to earth. Global positioning system (GPS) devices use that information to uniquely determine the geographic location of the device. Available in many automobiles to provide navigational support, these systems are often mounted into the dash with a monitor to display maps and speakers to provide spoken directions. Many of today's cell phones and tablets use GPS technology for handheld navigation.

References Essay

Difficulty: 2 Medium

69.

Award: 10.00 points

Differentiate between analog and digital signals.

Analog signals are continuous electronic waves. At one time nearly all computer communication used telephone lines. However, because the telephone was originally designed for voice transmission, telephone lines were designed to carry analog signals. Computers, in contrast, send and receive digital signals. These represent the presence or absence of an electronic pulse—the binary signals of 1s and 0s References Essay

70.

Difficulty: 3 Hard

Award: 10.00 points

Compare the high-speed connection services: cellular, DSL, cable, fiber-optic service (FiOS), and satellite services.

Cellular service providers, including Verizon, AT&T, Sprint, and T-Mobile, support voice and data transmission to wireless devices. Digital subscriber lines (DSL) use existing telephone lines to provide high-speed connections. Cable services use existing television cables to provide highspeed connections that are usually faster than DSL. Fiber-optic service (FiOS) providers include Google and Verizon with speeds faster than cable or DSL but it is not widely available. Satellite connection services use satellites to provide wireless connections. These can be slower than DSL and cable modems but are available almost anywhere using a satellite-receiving disk.

References Essay

Difficulty: 3 Hard

71.

Award: 10.00 points

Describe the four categories of bandwidth.

The four categories of bandwidth are voiceband, medium band, broadband, and baseband.

Voiceband, also known as low bandwidth, is used for landline telephone communication. At one time, personal computers with telephone modems and dial-up service used this bandwidth. While effective for transmitting text documents, it is too slow for many types of transmission, including high-quality audio and video. Medium band is the bandwidth used in special leased lines to connect midrange computers and mainframes as well as to transmit data over long distances. This bandwidth is capable of very high-speed data transfer. Broadband is widely used for DSL, cable, and satellite connections to the Internet. Several users can simultaneously use a single broadband connection for high-speed data transfer. Baseband is widely used to connect individual computers that are located close to one another, such as the computers in an office building. Like broadband, baseband is able to support high-speed transmission. Unlike broadband, baseband can only carry a single signal at one time.

References Essay

72.

Difficulty: 2 Medium

Award: 10.00 points

What is a WLAN? How does it work?

A wireless local area network is typically referred to as a wireless LAN (WLAN). It uses radio frequencies to connect computers and other devices. All communications pass through the network’s centrally located wireless access point or base station. This access point interprets incoming radio frequencies and routes communications to the appropriate devices.

References Essay

Difficulty: 2 Medium

73.

Award: 10.00 points

Differentiate between a client/server network and a peer-to-peer network.

In a client/server network, each node connects to the server. The server is in charge of distributing resources among the clients. In a peer-to-peer network, any computer in the network can be either a client or a server.

References Essay

74.

Difficulty: 2 Medium

Award: 10.00 points

What are the advantages and disadvantages of using a peer-to-peer system?

The primary advantage of P2P networks is that they are easy and inexpensive (often free) to set up and use. One disadvantage is the lack of security controls or other common management functions.

References Essay

Difficulty: 2 Medium

75.

Award: 10.00 points

Explain how intranets and extranets are useful in supporting communication in an organization?

An intranet is a private network within an organization that resembles the Internet. Typical applications include electronic telephone directories, e-mail addresses, employee benefit information, internal job openings, and much more. Employees find surfing their organizational intranets to be as easy and as intuitive as surfing the Internet. An extranet is a private network that connects more than one organization. Many organizations use Internet technologies to allow suppliers and others limited access to their networks. The purpose is to increase efficiency and reduce costs.

References Essay

Difficulty: 2 Medium

Chapter 9

1.

Award: 10.00 points

People that collect, analyze, and sell personal data are called ________.

 direct marketers  fund-raisers   information resellers  government agencies

References Multiple Choice

2.

Difficulty: 2 Medium

Award: 10.00 points

These programs record virtually everything you do on your computer and are used by employers to search employee email and computer files.

 Spyware  Freeware   Employee-monitoring software  Cookies

References Multiple Choice

Difficulty: 2 Medium

3.

Award: 10.00 points

Small data files that are deposited on a user's hard disk when they visit a website are called ________.

  cookies  codes  cache  proxies

References Multiple Choice

4.

Difficulty: 2 Medium

Award: 10.00 points

These are used by advertisers to keep track of your web activity as you move from one site to the next.

 Web bugs  History files  First-party cookies   Third-party cookies

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

Programs used to secretly record an individual's activities on the Internet are called ________.

  spyware  cookies  sniffer programs  keyloggers

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

Which type of program would likely be used by investigators to record a potential suspect's Internet activities?

 Cookie  Global positioning system   Keylogger  Web bug

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

This type of computer criminal creates and distributes malicious programs.

 Employee  Hacker   Cracker  Keylogger

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

Most browsers offer this, which ensures that your browsing activity is not recorded on your hard disk.

 Illusion of anonymity  Browser cache  History files   Privacy mode

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

Which of the following is not malware?

 Trojan horses  Viruses  Worms   Ad-Aware

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

A program that replicates itself and clogs computers and networks.

 Virus   Worm  Denial-of-service attack  Trojan horse

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

Free computer games and free screen saver programs are typical carriers of ________.

 DoS  worms  viruses   Trojan horses

References Multiple Choice

12.

Difficulty: 2 Medium

Award: 10.00 points

Which among the following is a way to shut down an ISP or website?

  Denial of service attack  Viruses  Trojan horses  Worms

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

Which among the following is a fraudulent or deceptive act designed to trick individuals on the Internet into spending time or money for little or no return?

 Malicious program   Internet scam  Theft  Data manipulation

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

The use of the Internet to send or post content intended to hurt or embarrass another person.

 Identity theft  Auction fraud   Cyberbullying  Snoopware

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

The most significant concerns for implementation of computer technology involve ________, security, and ethics.

 accuracy  property   privacy  access

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

According to which law is it illegal for an owner of a commercial program to make backup copies for their personal use and resell or give them away?

  Digital Millennium Copyright Act  Computer Abuse Amendments Act  The Gramm-Leach-Bliley Act  Computer Fraud and Abuse Act

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

Corporations often use this to prevent copyright violations.

 Digital Millennium Copyright Act  Website encryption   Digital rights management (DRM)  Keyloggers

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

This uses software to try thousands of common words sequentially in an attempt to gain unauthorized access to a user’s account.

 Encryption  Firewall  Password   Dictionary attack

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

This type of Wi-Fi hotspot operates close to a legitimate Wi-Fi hotspot and steals information such as usernames and passwords.

 Worm  Fake  Virus   Rogue

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

The process of coding information to make it unreadable except to those who have a special piece of information known as a key.

 Restriction  Security  Protection   Encryption

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

A ________ acts as a security buffer between a corporation's private network and all external networks.

  firewall  password  disaster recovery plan  virus checker

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Which of the following is the most widely used wireless network encryption for home wireless networks?

 WEP  WPE  WPA   WPA2

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

Which of the following is not a measure to protect computer security?

 Restricting access  Encrypting data  Copying data and storing it at a remote location   Keeping the same password on all systems consistently

References Multiple Choice

24.

Difficulty: 3 Hard

Award: 10.00 points

________ is concerned with protecting software and data from unauthorized tampering or damage.

 Data backup  Physical security  Disaster recovery plan   Data security

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

This is a legal concept that gives content creators the right to control use and distribution of their work.

 Piracy  Ethics   Copyright  Privacy

References Multiple Choice

26.

Difficulty: 1 Easy

Award: 10.00 points

This law gives you the right to look at your personal records held by government agencies.

 Gramm-Leach-Bliley Act   Freedom of Information Act  Family Educational Rights and Privacy Act  Computer Fraud and Abuse Act

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

Computer criminals that create and spread viruses are punished under this law.

 Gramm-Leach-Bliley Act  Freedom of Information Act  Family Educational Rights and Privacy Act   Computer Fraud and Abuse Act

References Multiple Choice

28.

Difficulty: 2 Medium

Award: 10.00 points

________, a privacy issue, relates to the responsibility of controlling who is able to use data.

 Encryption   Access  Restriction  Protection

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

The collection of data can be searched to find all the action of one person creates a(n) ________ that reveals a highly detailed account of your life.

  digital footprint  proxy person  electronic profile  virtual avatar

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

________ is the illegal assumption of someone's identity for the purposes of economic gain.

 Denial of service attack  Keystroke logging  Cyberbullying   Identity theft

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

________ store information about the current session, your general preferences, and your activity on the website.

  First-party cookies  Web bugs  Third-party cookies  Keyloggers

References Multiple Choice

32.

Difficulty: 2 Medium

Award: 10.00 points

________ are used by advertising companies to keep track of your web activity as you move from one site to the next.

 Sniffers   Third-party cookies  Keyloggers  First-party cookies

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

A ________ is a computer criminal who creates and distributes malicious programs or malware.

  cracker  cookie  hacker  logger

References Multiple Choice

34.

Difficulty: 1 Easy

Award: 10.00 points

________ are invisible images or HTML code hidden within a web page or e-mail message and are used to transmit information without your knowledge.

 Loggers  Cookies  History files   Web bugs

References Multiple Choice

Difficulty: 1 Easy

35.

Award: 10.00 points

________ are programs that migrate through networks and operating systems and attach themselves to various other programs and databases.

  Viruses  Zombies  Web bugs  DoS

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

A ________ attempts to slow down or stop a computer system or network by sending repetitive requests for information.

 zombie   DoS attack  worm  Trojan horse

References Multiple Choice

Difficulty: 1 Easy

37.

Award: 10.00 points

A deceptive act, using the Internet, to trick people into spending their money and time for no gain is called an Internet ________.

 worm  cookie   scam  malware

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

________ attempts to trick Internet users into thinking a fake but official-looking website or e-mail is legitimate.

 A first-party cookie  A Trojan horse  A third-party cookie   Phishing

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

Computers infected by a virus, worm, or Trojan horse that allows them to be remotely controlled for malicious purposes are called ________.

  zombies  DoS sites  phishes  Web bugs

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

________ is the use of the Internet to send or post content intended to hurt or embarrass another person.

 Zombie apocalypse   Cyberbullying  Trojan horse attack  Identity theft

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

A ________ Wi-Fi hotspot imitates a legitimate free Wi-Fi hotspot in order to capture personal information.

 viral  phishing   rogue  worm

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

________ are malicious programs that come into a computer system disguised as something else such as a free computer game or screen saver.

 Scams  Zombies  Rogues   Trojan horses

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

________ is the process of coding information to make it unreadable except to those who have a special piece of information known as a key.

  Encryption  Prevention  Decryption  Restriction

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

________ scanning devices use fingerprints and iris scanners to identify individuals.

 Visual   Biometric  Optical  Virtual

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

________ encrypt connections between company networks and remote users, such as workers connecting from home, creating a secure virtual connection to a company LAN across the Internet.

 Loggers  Biometrics   Virtual private networks  Web bugs

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

________ is concerned with protecting hardware from possible human and natural disasters..

 Cloud computing   Physical security  Phishing  Data security

References Multiple Choice

Difficulty: 1 Easy

47.

Award: 10.00 points

As a security buffer, all electronic communications coming into and leaving a corporation must be evaluated by the ________.

  firewall  disaster recovery plan  encryption device  loss prevention team

References Multiple Choice

48.

Difficulty: 2 Medium

Award: 10.00 points

A _______ attack uses software to try thousands of common words sequentially in an attempt to gain unauthorized access to a user's account.

 Trojan horse   dictionary  web bug  denial of service

References Multiple Choice

Difficulty: 1 Easy

49.

Award: 10.00 points

________ is representing some other person’s work and ideas as your own without giving credit to the original source.

 Blogging  Phishing   Plagiarism  Key logging

References Multiple Choice

50.

Difficulty: 1 Easy

Award: 10.00 points

The essential element that controls how computers are used is a law.

 True   False

References True / False

Difficulty: 2 Medium

51.

Award: 10.00 points

Information systems consist of people, procedures, software, hardware, data, and the Internet.

  True  False

References True / False

52.

Difficulty: 1 Easy

Award: 10.00 points

Your digital footprint can reveal more than you might wish to make public and have an impact beyond what you might imagine.

  True  False

References True / False

Difficulty: 2 Medium

53.

Award: 10.00 points

Identity theft and mistaken identity are the same.

 True   False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

Most browsers offer a privacy mode which ensures that your browsing activity is not recorded on your hard disk.

  True  False

References True / False

Difficulty: 1 Easy

55.

Award: 10.00 points

A tracking cookie is generally used by an advertising company affiliated with a website you have visited to keep track of your web activity as you move from one site to the next.

  True  False

References True / False

56.

Difficulty: 2 Medium

Award: 10.00 points

Web bugs are usually hidden within the HTML code for a web page or in an e-mail message as an invisible image.

  True  False

References True / False

Difficulty: 2 Medium

57.

Award: 10.00 points

It is against the law for keyloggers to be deposited on your hard drive by the company you work for.

 True   False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

Spy removal programs are designed to detect and remove various types of privacy threats.

  True  False

References True / False

59.

Difficulty: 1 Easy

Award: 10.00 points

The archiving and search features of the web make your online identity available indefinitely.

  True  False

References True / False

Difficulty: 2 Medium

60.

Award: 10.00 points

Computer security focuses on protecting information, hardware, and software from unauthorized use as well as preventing or limiting the damage from intrusions, sabotage, and natural disasters.

  True  False

References True / False

61.

Difficulty: 1 Easy

Award: 10.00 points

Posting personal information such as your birth date, family member names, and home address, does not increase your risk of identity theft.

 True   False

References True / False

Difficulty: 2 Medium

62.

Award: 10.00 points

Privacy concerns the collection and use of data about individuals.

  True  False

References True / False

63.

Difficulty: 1 Easy

Award: 10.00 points

Rogue Wi-Fi hotspots imitate free hotspots and capture information, such as usernames and passwords, sent by users to legitimate sites.

  True  False

References True / False

Difficulty: 2 Medium

64.

Award: 10.00 points

Biometric scanning devices are used to scan employee identification cards.

 True   False

References True / False

65.

Difficulty: 2 Medium

Award: 10.00 points

Spyware is alarmingly common on laptops and desktops, but recent spyware is designed to work on other types of computers, such as iOs and Android cell phones.

  True  False

References True / False

Difficulty: 2 Medium

66.

Award: 10.00 points

A rogue attack uses software to try thousands of common words in an attempt to gain unauthorized access to a user’s account.

 True   False

References True / False

67.

Difficulty: 2 Medium

Award: 10.00 points

The most common protocol for website encryption is https (Hypertext Transfer Protocol Secure).

  True  False

References True / False

Difficulty: 1 Easy

68.

Award: 10.00 points

If copyright-protected music is uploaded to a website, it is legal to download it.

 True   False

References True / False

69.

Difficulty: 2 Medium

Award: 10.00 points

Cutting and pasting material from a website directly into your own report or paper without giving proper credit to the original source is unethical.

  True  False

References True / False

Difficulty: 2 Medium

70.

Award: 10.00 points

Describe how information about individuals is collected and compiled.

Today, almost all human events are recorded digitally. This results in an unprecedented amount of digital information being stored. This stored information is often referred to as big data. Large organizations are constantly compiling information about us. The federal government alone has over 2,000 databases. For example, credit card companies maintain user databases that track cardholder purchases, payments, and credit records. Supermarket scanners in grocery stores record what we buy, when we buy it, how much we buy, and the price. Financial institutions, including banks and credit unions, record how much money we have, what we use it for, and how much we owe. Search engines record the search histories of their users including search topics and sites visited. Social networking sites collect every entry. This collection of data can be searched to find all the action of one person—creating a digital footprint that reveals a highly detailed account of your life. A vast industry of data gatherers known as information resellers or information brokers now exists that collects, analyzes, and sells such personal data.

References Essay

Difficulty: 2 Medium

71.

Award: 10.00 points

Explain cookies and identify the difference between first-party cookies and third-party cookies.

Cookies are small data files that are deposited on your hard disk from websites you have visited.

Based on your browser’s settings, these cookies can be accepted or blocked. While cookies are harmless in and of themselves, what makes them a potential privacy risk is that they can store information about you, your preferences, and your browsing habits. The information stored generally depends on whether the cookie is a first-party cookie or a third-party cookie. A first-party cookie is one that is generated (and then read) only by the website you are currently visiting. Many websites use first-party cookies to store information about the current session, your general preferences, and your activity on the site. The intention of these cookies is to provide a personalized experience on a particular site. A third-party cookie is usually generated by an advertising company that is affiliated with the website you are currently visiting. The advertising company uses them to keep track of your web activity as you move from one site to the next. For this reason, they are often referred to as tracking cookies.

References Essay

72.

Difficulty: 2 Medium

Award: 10.00 points

Describe spyware and computer monitoring software.

The most dangerous type of privacy threat comes in the form of spyware. The term spyware is used to describe a wide range of programs that are designed to secretly record and report an individual’s activities on the Internet. Some of these programs can even make changes to your browser in order to deceive you and manipulate what you see online. Computer monitoring software, also known as keyloggers, is perhaps the most invasive and dangerous type of spyware.

These programs record every activity and keystroke made on your computer system, including credit card numbers, passwords, and e-mail messages. Computer monitoring software can be deposited onto your hard drive without your knowledge by a malicious website or by someone installing the program directly onto your computer. While such software is deadly in the hands of criminals, it can be legally used by companies monitoring employees or law enforcement officials who are collecting evidence.

References Essay

Difficulty: 2 Medium

73.

Award: 10.00 points

Explain how a web bug works.

Web bugs are invisible images or HTML code hidden within a web page or e-mail message. They can be used to transmit information without your knowledge. When a user opens an e-mail containing a web bug, information is sent back to the source of the bug. The receiving server will now know that this e-mail address is active. One of the most common web bugs is used by companies that sell active mailing lists to spammers. Because of this deception, many e-mail programs now block images and HTML code from unknown senders. It is up to the user to decide whether or not to allow this content to be displayed for current and future messages.

References Essay

74.

Difficulty: 2 Medium

Award: 10.00 points

Describe the three most common types of malware: viruses, worms, and Trojan horses.

Viruses are programs that migrate through networks and operating systems, and most attach themselves to different programs and databases. While some viruses are relatively harmless, many can be quite destructive. Once activated, these destructive viruses can alter and/or delete files.

Creating and knowingly spreading a virus is a very serious crime and a federal offense punishable under the Computer Fraud and Abuse Act. Unfortunately, new computer viruses are appearing all the time. The best way to stay current is through services that keep track of viruses on a daily basis.

Worms are programs that simply replicate themselves over and over again. Once active in a network, the self-replicating activity clogs computers and networks until their operations are slowed or stopped. Viruses and worms typically find their way into microcomputers through e-mail attachments and programs downloaded from the Internet. Trojan horses are programs that come into a computer system disguised as something else. Trojan horses are not viruses. Like worms, however, they can be carriers of viruses. The most common types of Trojan horses appear as free computer games and free screen saver programs that can be downloaded from the Internet. When a user downloads one of these programs, a virus is deposited on their computer system.

References Essay

Difficulty: 2 Medium

75.

Award: 10.00 points

How do firewalls work?

Firewalls act as a security buffer between the corporation's private network and all external networks, including the Internet. All electronic communications coming into and leaving the corporation must be evaluated by the firewall. Security is maintained by denying access to unauthorized communications.

References Essay

76.

Difficulty: 2 Medium

Award: 10.00 points

What are computer ethics?

The essential element that controls how computers are used today is ethics. Ethics are standards of moral conduct. Computer ethics are guidelines for morally acceptable use of computers in our society. We are all entitled to ethical treatment, including the right to keep personal information, such as credit ratings and medical histories, from getting into unauthorized hands.

References Essay

Difficulty: 2 Medium

77.

Award: 10.00 points

Discuss copyright issues as they relate to the Internet, including software piracy and digital rights management, and the Digital Millennium Copyright Act.

Copyright is a legal concept that gives content creators the right to control use and distribution of their work. If you make an unauthorized copy of copyrighted work, such as a digital music file or a software program, you may be in violation of copyright law. Software piracy is the unauthorized copying and/or distribution of software. To prevent copyright violations, corporations often use digital rights management (DRM). DRM encompasses various technologies that control access to electronic media and files. Typically, DRM is used to control the number of devices that can access a given file and also limit the kinds of devices that can access a file. Although some companies see DRM as a necessity to protect their rights, some users feel they should have the right to use the media they buy—including movies, music, software, and video games—as they choose. The Digital Millennium Copyright Act makes it illegal to deactivate or otherwise disable any antipiracy technologies including DRM technologies. The act also establishes that copies of commercial programs may not be legally resold or given away. It further makes it a crime to sell or to use programs or devices that are used to illegally copy software. It is illegal to copy or download copyright-protected music and videos from the Internet without appropriate authorization.

References Essay

78.

Difficulty: 3 Hard

Award: 10.00 points

What is plagiarism, and why is it a particular concern today?

Plagiarism means representing some other person's work and ideas as your own without giving credit to the original source. Computer technology has made plagiarism easier than in the past. For example, it is very easy to cut and paste content from a web page into a report or paper without including proper citations. Fortunately, technology has also made it easier to catch plagiarism through services such as Turnitin which can examine the contents of a paper and compare it to a wide range of public electronic documents (including web pages).

References Essay

Difficulty: 2 Medium

Chapter 10

1.

Award: 10.00 points

Pricing, promoting, selling, and distributing the organization's goods and services pertain to which of the following functions?

  Marketing  Production  Accounting  Research

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

Creating finished goods and services using raw materials and personnel pertains to which of the following functions?

 Marketing  Research   Production  Human resources

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

Who is responsible for operational matters and monitoring day-to-day events?

  Supervisors  Middle management  Stockholders  Top management

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.

  Top management  Middle management  Supervisors  Stockholders

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

This level of management is involved with tactical planning and implementing the long-term goals within an organization.

 Top management   Middle management  Supervisors  Stockholders

References Multiple Choice

6.

Difficulty: 1 Easy

Award: 10.00 points

_____ systems help supervisors by generating databases that act as the foundation for other information systems.

 Decision support  Management information   Transaction processing  Executive support

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?

 Data processing system (DPS)   Management information system (MIS)  Decision support system (DSS)  Executive support system (ESS)

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

Who uses management information systems?

 Employee-level workers  Supervisors   Middle-level managers  Top-level managers

References Multiple Choice

Difficulty: 2 Medium

9.

Award: 10.00 points

Which system presents information in a highly summarized form?

 Transaction processing system (TPS)  Management information system (MIS)  Decision support system (DSS)   Executive support system (ESS)

References Multiple Choice

10.

Difficulty: 1 Easy

Award: 10.00 points

A transaction processing system is also referred to as a ________.

 sales order processing   data processing system  management information system  database management

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

The ________ activity records the customer requests for products or services.

 payroll   sales order processing  inventory  accounts receivable

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

Money collected from or owed by customers is called ________.

 accounts payable  inventory   accounts receivable  sales order processing

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

The ________ keeps records of the number of each kind of part or finished good in the warehouse.

 payroll   inventory control system  sales order processing  general ledger

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

What documentation shows the income, expenses, and difference between them for a company during a specific time period?

  Income statements  Balance sheets  Accounts payable  Purchase order

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

This lists the assets, liabilities, and the equity of an organization.

  Balance sheet  Accounts payable  Income statement  Payroll

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

Regional managers can compare their regular sales reports with that of the other regional managers by using ________.

 management reports   periodic reports  exception reports  demand reports

References Multiple Choice

Difficulty: 3 Hard

17.

Award: 10.00 points

An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.

 Periodic  Demand  Inventory   Exception

References Multiple Choice

18.

Difficulty: 2 Medium

Award: 10.00 points

This system is a flexible tool for data analysis, since its reports do not have a fixed format.

 Management information system   Decision support system  Transaction processing system  Executive support system

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

In a GDSS, the ________ is generally the decision maker.

 programmer  technician   group  client

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

This typically consists of transactions from the transaction processing system.

 System software  External data  Decision model   Internal data

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.

 Strategic model  Corporate model   Tactical model  Operational model

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

Some of these systems have the ability to retrieve information from databases outside the company, such as business-news services.

 Transaction processing system (TPS)  Decision support system (DSS)  Management information system (MIS)   Executive support systems (ESS)

References Multiple Choice

Difficulty: 2 Medium

23.

Award: 10.00 points

These systems are used in managing documents, communicating, and scheduling.

  Office automation systems  Transaction processing systems  Knowledge work systems  Executive support systems

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

Project resources can be scheduled, planned, and controlled using ________.

  project managers  operational managers  knowledge work systems  CAD/CAM systems

References Multiple Choice

Difficulty: 1 Easy

25.

Award: 10.00 points

Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?

 CAD/CAM system   Expert system  Knowledge work system  Office automation system

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

Effective operation within any organization requires an efficient and coordinated flow of ________ throughout the organization.

 research  market awareness   information  accounting data

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

The ________ department tracks all sales, payments, and transfers of funds.

 marketing  production  research   accounting

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

________-level managers need summarized information in weekly or monthly reports in order to develop budget projections and evaluate the performance of supervisors.

  Middle  Upper  Low  Top

References Multiple Choice

Difficulty: 2 Medium

29.

Award: 10.00 points

________-level information flow is primarily vertical.

 Top   Supervisory  Low  Middle

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

Common names for computer-based information systems are transaction processing, management information, ________, and executive support systems.

 virtual support  reflective information   decision support  cloud information

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

TPS stands for ________.

 triple port synchronization  Trojan prevention system  two-way processor synchronization   transaction processing system

References Multiple Choice

32.

Difficulty: 1 Easy

Award: 10.00 points

Basic activities in every accounting department, including sales order processing, accounts receivable, inventory and purchasing, accounts payable, and payroll, are recorded in the ________ .

  general ledger  corporate database  inventory control system  accountant’s database

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

When an order comes in, the ________ activity alerts the warehouse to ship a product.

 inventory control system   sales order processing  decision support system  general ledger

References Multiple Choice

34.

Difficulty: 2 Medium

Award: 10.00 points

A typical ________ system can produce income statements and balance sheets.

 management information  executive support   general ledger  decision support

References Multiple Choice

Difficulty: 2 Medium

35.

Award: 10.00 points

An MIS requires a(n) ________ management system to integrate data from different departments.

 decision support  general ledger  executive support   database

References Multiple Choice

36.

Difficulty: 2 Medium

Award: 10.00 points

Monthly sales and production reports are examples of ________ reports.

  periodic  executive  exception  on-demand

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

A(n) ________ decision support system is used to support collective work.

 executive   group  supervisory  transaction

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

A decision support system consists of four parts: the user, system software, data, and ________.

 management models  general ledger analysis   decision models  supervisory discretion

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

________ consists of programs designed to work behind the scenes to handle detailed operating procedures.

 Internal data  Decision support  External data   System software

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

________ models assist top-level managers in long-range planning, such as stating company objectives or planning plant locations.

  Strategic  Operational  Corporate  Tactical

References Multiple Choice

Difficulty: 2 Medium

41.

Award: 10.00 points

A(n) ________ support system is designed to be easy to use and allows someone to obtain essential information without extensive training.

 management information   executive  decision  transaction processing

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

________ focus on managing documents, communicating, and scheduling.

 Transaction processing systems  Knowledge work systems   Office automation systems  Executive support systems

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

________ systems are also known as knowledge-based systems.

 Office automation  CAD/CAM  Knowledge work   Expert

References Multiple Choice

44.

Difficulty: 1 Easy

Award: 10.00 points

________ workers use OAS systems and are involved with the creation of information in their areas of expertise.

  Knowledge  Executive  Corporate  Data

References Multiple Choice

Difficulty: 2 Medium

45.

Award: 10.00 points

________ systems are computer systems that allow people located at various geographic locations to communicate and have in-person meetings.

 Microsoft Project   Videoconferencing  Blogging  Virtual reality

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

The marketing department identifies, investigates, and develops new products and services.

 True   False

References True / False

Difficulty: 2 Medium

47.

Award: 10.00 points

The research department identifies, investigates, and develops new products and services.

  True  False

References True / False

48.

Difficulty: 2 Medium

Award: 10.00 points

The research department strictly involves itself only with the creation of finished goods that are tangible.

 True   False

References True / False

Difficulty: 2 Medium

49.

Award: 10.00 points

Supervisors’ responsibilities include operational matters.

  True  False

References True / False

50.

Difficulty: 1 Easy

Award: 10.00 points

Middle-level managers are responsible for tactical planning and the implementation of long-term goals.

  True  False

References True / False

Difficulty: 1 Easy

51.

Award: 10.00 points

Top-level managers need information both from within the organization and from outside.

  True  False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

The management information system records day-to-day transactions, such as customer orders, bills, inventory levels, and production output.

 True   False

References True / False

Difficulty: 2 Medium

53.

Award: 10.00 points

The executive support system can analyze the effects of events and trends outside the organization.

 True   False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

The executive support system helps top-level managers oversee the company's operations and develop strategic plans.

  True  False

References True / False

Difficulty: 1 Easy

55.

Award: 10.00 points

Accounts payable refers to money the company owes its suppliers for materials and services it has received.

  True  False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

A purchase order form pertains to the payroll department.

 True   False

References True / False

Difficulty: 2 Medium

57.

Award: 10.00 points

An MIS differs from a TPS in that it creates databases.

 True   False

References True / False

58.

Difficulty: 3 Hard

Award: 10.00 points

Demand reports do not have to be produced on a regular basis.

  True  False

References True / False

Difficulty: 2 Medium

59.

Award: 10.00 points

In case of an unanticipated union strike, the manager in charge of manufacturing might consult the management information system to determine how it will affect production schedules.

 True   False

References True / False

60.

Difficulty: 3 Hard

Award: 10.00 points

Office automation systems are designed primarily to support data workers.

  True  False

References True / False

Difficulty: 1 Easy

61.

Award: 10.00 points

Customer profiles, census data, and economic forecasts are examples of external data.

  True  False

References True / False

62.

Difficulty: 1 Easy

Award: 10.00 points

There are three basic decision models used in GDSS: operational, strategic, and financial.

 True   False

References True / False

63.

Difficulty: 2 Medium

Award: 10.00 points

Expert systems capture the knowledge of human experts and store it in a knowledge base.

  True  False

References True / False

Difficulty: 2 Medium

64.

Award: 10.00 points

Knowledge workers use specialized information systems, called KWSs, to create information in their area of expertise.

  True  False

References True / False

65.

Difficulty: 1 Easy

Award: 10.00 points

CAD/CAM systems use powerful personal computers running special programs that integrate the design and manufacturing activities.

  True  False

References True / False

Difficulty: 2 Medium

66.

Award: 10.00 points

What are the five functions of an organization? Briefly explain each.

The five functions (or departments) of an organization are: accounting, marketing, human resources, production, and research. Accounting records all financial activity from billing customers to paying employees. It also produces reports detailing the financial condition of the company.

Marketing plans, prices, promotes, sells, and distributes the organization's goods and services.

Human resources focuses on people–hiring, training, promoting, and any number of other human-centered activities within the organization. Production actually creates finished goods and services using raw materials and personnel. Research identifies, investigates, and develops new products and services.

References Essay

67.

Difficulty: 2 Medium

Award: 10.00 points

Briefly describe the three levels of management.

The three levels of management are supervisors, middle management, and top management.

Supervisors manage and monitor the employees or workers. Thus, these managers have responsibility relating to operational matters. They monitor day-to-day events and immediately take corrective action, if necessary. Middle-level managers deal with control, planning, also called tactical planning, and decision making. They implement the long-term goals of the organization.

Top-level managers are concerned with long-range planning, also called strategic planning. They need information that will help them plan the future growth and direction of the organization.

References Essay

Difficulty: 2 Medium

68.

Award: 10.00 points

Describe the flow of information within an organization and the different levels of information that is required.

Each level of management has different information needs. Top-level managers need information that is summarized to reveal the overall condition of the business. They also need information from outside the organization because top-level managers need to forecast and plan for long-range events. Middle-level managers need summarized information–weekly or monthly reports. They need to develop budget projections and to evaluate the performance of supervisors. Supervisors need detailed, very current, day-to-day information on their units so that they can keep operations running smoothly. For top-level managers, the flow of information from within the organization is both vertical and horizontal. The top-level managers, such as the chief executive officer (CEO), need information from below and from all departments. They also need information from outside the organization. For middle-level managers, the information flow is both vertical and horizontal across functional lines within the organization. For supervisory managers, information flow is primarily vertical. That is, supervisors communicate mainly with their middle managers and with the workers beneath them.

References Essay

Difficulty: 2 Medium

69.

Award: 10.00 points

Name and describe the four most common types of computer-based information systems.

Transaction processing system (TPS) records day-to-day transactions, such as customer orders, bills, inventory levels, and production output. The TPS helps supervisors by generating databases that act as the foundation for the other information systems. The management information system (MIS) summarizes the TPS output in standard reports for middle-level managers. Such reports might include weekly sales and production schedules. The decision support system (DSS) provides a flexible tool for analysis. The DSS helps middle-level managers and others in the organization analyze a wide range of problems, such as the effect of events and trends outside the organization.

Like the MIS, the DSS draws on the detailed data of the transaction processing system. The executive support system (ESS), also known as the executive information system (EIS), is an easy-touse system that presents information in a very highly summarized form. It helps top-level managers oversee the company’s operations and develop strategic plans. The ESS combines the internal data from the TPS and the MIS with external data.

References Essay

Difficulty: 2 Medium

70.

Award: 10.00 points

Describe in detail the six activities that make up the basis of a typical accounting system.

The six basic accounting activities include sales order processing, accounts receivable, inventory and purchasing, accounts payable, payroll, and general ledger. The sales order processing activity records the customer requests for the company's products or services and alerts the warehouse to process by the order. The accounts receivable activity records money received from or owed by customers. Inventory consists of the parts and finished goods that the company has in stock. An inventory control system keeps records of the number of each kind of part or finished good in the warehouse. Purchasing is the buying of materials and services. Often a purchase order is used.

Accounts payable refers to money the company owes its suppliers for materials and services it has received. The payroll activity is concerned with calculating employee paychecks. Paychecks may be calculated from employee time cards or, in some cases, supervisors' time sheets. The general ledger keeps track of all summaries of all the foregoing transactions. A typical general ledger system can produce income statements and balance sheets.

References Essay

71.

Difficulty: 2 Medium

Award: 10.00 points

Explain the three common categories of reports that are generated in most organizations.

Periodic reports are produced at regular intervals–weekly, monthly, or quarterly, for instance.

Exception reports call attention to unusual events. An example is a sales report that shows that certain items are selling significantly above or below marketing department forecasts. The opposite of a periodic report, a demand report is produced on request.

References Essay

Difficulty: 2 Medium

72.

Award: 10.00 points

Describe the functions of a decision support system, including a group decision support system, and differentiate between a DSS and a transaction processing system.

A decision support system (DSS) enables managers to get answers to unexpected and generally nonrecurring kinds of problems. Frequently, a team is formed to address large problems. A group decision support system (GDSS) is then used to support this collective work. A DSS is quite different from a transaction processing system, which simply records data. It is also different from a management information system, which summarizes data in predetermined reports. A DSS is used to analyze data. Moreover, it produces reports that do not have a fixed format. This makes the DSS a flexible tool for analysis. Users of a DSS are managers, not computer programmers. Thus, a DSS must be easy to use—or most likely it will not be used at all. Essentially, it consists of four parts: the user, system software, data, and decision models.

References Essay

73.

Difficulty: 3 Hard

Award: 10.00 points

Describe the functions of an executive support system.

Executive support systems (ESSs) consist of sophisticated software that, like an MIS or a DSS, can present, summarize, and analyze data from an organization’s databases. However, an ESS is specifically designed to be easy to use. This is so that a top executive with little spare time, for example, can obtain essential information without extensive training. Thus, information is often displayed in very condensed form with informative graphics.

References Essay

Difficulty: 2 Medium

74.

Award: 10.00 points

What are office automation systems?

Office automation systems (OASs) are support systems designed primarily to support data workers.

These systems focus on managing documents, communicating, and scheduling. Documents are managed using word processing, web authoring, desktop publishing, and other image technologies. Project managers are programs designed to schedule, plan, and control project resources. Microsoft Project is the most widely used project manager. Videoconferencing systems are computer systems that allow people located at various geographic locations to communicate and have in-person meetings.

References Essay

75.

Difficulty: 2 Medium

Award: 10.00 points

Describe knowledge work systems and, specifically, expert systems.

Knowledge workers use office automation systems (OASs). Additionally, they use specialized information systems called knowledge work systems (KWSs) to create information in their areas of expertise. For example, engineers involved in product design and manufacturing use computeraided design/computer-aided manufacturing (CAD/CAM) systems. These KWSs consist of powerful microcomputers running special programs that integrate the design and manufacturing activities.

CAD/CAM is widely used in the manufacture of automobiles and other products. Expert systems are another widely used knowledge work system. Expert systems, also known as knowledge-based systems, are a type of artificial intelligence that uses a database to provide assistance to users. This database, known as a knowledge base, contains facts and rules to relate these facts distilled from a human expert. Users interact with an expert system by describing a particular situation or problem.

The expert system takes the inputs and search the knowledge base until a solution or recommendation is formulated.

References Essay

Difficulty: 2 Medium

Chapter 11

1.

Award: 10.00 points

Which view of data deals with how the data is actually formatted and located?

  Physical view  Logical view  Information view  Technical view

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

A data field that represents a description or characteristic of some entity.

 Character   Attribute  Record  Entity

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

A collection of related fields such as a person's name, address, and age.

 Character   Record  Field  File

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

A field that uniquely identifies each record.

 ID   Primary key  Common  Numeric

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

In ________, data from transactions are collected over time and then processed all at once.

  batch processing  group processing  real-time processing  consignment processing

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

In ________, data is processed at the same time the transaction occurs.

 batch processing  group processing   real-time processing  consignment processing

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Having several instances of the same data is called data ________.

 repetition  duplication  doubling   redundancy

References Multiple Choice

8.

Difficulty: 1 Easy

Award: 10.00 points

If Mr. Smith's bike has been sent to his new address, but the bill to his old one, it can most likely be attributed to a lack of data ________.

  integrity  maintenance  redundancy  administration

References Multiple Choice

Difficulty: 3 Hard

9.

Award: 10.00 points

Which of the following is not an advantage of using a database?

 Security   Reliability  Sharing  Data Integrity

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

Analysis tools that support viewing all or selected parts of data, querying the database, and generating reports include query-by-example as well as a specialized programming language called ________.

  SQL  HTML  XML  VBA

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

This subsystem defines the logical structure of the database by using a data dictionary or schema.

 Data manipulation  Application generation  Data administration   Data definition

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

In this subsystem, a user can create data entry forms.

 Data administration  DBMS engine  Data definition   Application generation

References Multiple Choice

Difficulty: 1 Easy

13.

Award: 10.00 points

In this database model, the fields or records are structured in nodes.

 Relational   Hierarchical  Multidimensional  Object-oriented

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

A network database utilizes these special connections between parent nodes and child nodes that allow multiple paths between records.

 Connectors  Links  Strings   Pointers

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

This type of database is organized into many tables with common data items (shared key fields) linking the tables to one another.

 Hierarchical  Multidimensional   Relational  Network

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following is an advantage of using multidimensional databases?

 Smaller hard disk usage  Network ability  Simpler relationships   Conceptualization

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

These databases store not only data but also instructions to manipulate the data.

 Hierarchical  Network   Object-oriented  Multidimensional

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

In the object-oriented database model, this term is the equivalent to a field in a relational model.

 Entity  Class  Method   Attribute

References Multiple Choice

Difficulty: 2 Medium

19.

Award: 10.00 points

In this type of database, the data and the DBMS are stored either on the user's hard-disk drive or on a LAN file server.

 Company   Individual  Commercial  Web

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

These types of databases are also called information utilities or data banks.

 Distributed  Individual  Shared   Commercial

References Multiple Choice

Difficulty: 1 Easy

21.

Award: 10.00 points

The combined information presented on this type of database can be used to change the whole merchandising strategy of a store.

 Commercial  Individual   Company  Distributed

References Multiple Choice

22.

Difficulty: 2 Medium

Award: 10.00 points

If all the data in a database is not physically located in one place, it would be a(n) ________ database.

 individual  Web  commercial   distributed

References Multiple Choice

Difficulty: 2 Medium

23.

Award: 10.00 points

This commercial database offers news and information on legal, public records, and business issues.

 CSi  ProQuest Dialog  Dow Jones Factiva   LexisNexis

References Multiple Choice

24.

Difficulty: 1 Easy

Award: 10.00 points

Information collected by an organization from a variety of external and internal databases is stored in this special type of database.

  Data warehouse  Commercial database  Company database  Company warehouse

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

Access to these databases is offered to the public or selected outside individuals, for a fee.

 Data warehouses   Commercial databases  Company databases  Distributed databases

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

The most basic logical element of data is a ________.

 bit  word  binary   character

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

A(n) ________ represents a collection of attributes that describe an entity.

  record  character  attribute  entity

References Multiple Choice

28.

Difficulty: 2 Medium

Award: 10.00 points

A(n) ______ is a group of related characters

 record   field  entity  attribute

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

A(n) ________ is a collection of related records.

 entity  field   table  attribute

References Multiple Choice

30.

Difficulty: 1 Easy

Award: 10.00 points

A monthly bank credit card bill is the result of ________ processing.

 real-time  group  consignment   batch

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

________ processing is also known as online processing.

  Real-time  Batch  Consignment  Group

References Multiple Choice

32.

Difficulty: 1 Easy

Award: 10.00 points

________ ensures that there aren’t multiple sources of the same data.

 Security   Data integrity  Reliability  Sharing

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

The scenario wherein many files about the same person exist across different departments within an organization is called data ________.

 repetition  doubling   redundancy  duplication

References Multiple Choice

34.

Difficulty: 2 Medium

Award: 10.00 points

The data ________ or schema contains a description of the structure of data in the database.

 attribute  generation  entity   dictionary

References Multiple Choice

Difficulty: 2 Medium

35.

Award: 10.00 points

The analysis tools associated with the data manipulation subsystem that support querying databases include ________ and structured query languages (SQL).

  query-by-example  data redundancy  attribute analysis  data definition

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

The analysis tools associated with the ________ subsystem include query-by-example and structured query languages (SQL).

 application generation   data manipulation  attribute analysis  data administration

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

The duties of a database administrator include determining which people have access to what kinds of data in the database; these are referred to as ________ rights.

 analysis  management   processing  application

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

Each entry in a(n) ________ database has one parent node, with the parent node having several child nodes.

 relational  object-oriented  multidimensional   hierarchical

References Multiple Choice

Difficulty: 3 Hard

39.

Award: 10.00 points

In a(n) ________ database, any action on one element immediately affects the elements related to it.

  hierarchical  multidimensional  object-oriented  relational

References Multiple Choice

40.

Difficulty: 2 Medium

Award: 10.00 points

In a network database, a node may be reached through more than one path with the help of ________.

 strings   pointers  links  connectors

References Multiple Choice

Difficulty: 2 Medium

41.

Award: 10.00 points

In a(n) ________ database, a node may be reached through more than one path with the help of pointers.

 multidimensional  object-oriented   network  relational

References Multiple Choice

42.

Difficulty: 2 Medium

Award: 10.00 points

In the ________ database, data elements are stored in different tables, each of which consists of rows and columns.

 network  hierarchical  object-oriented   relational

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

A(n) _______ database, sometimes called a data cube, allows data to be viewed as a cube having three or more sides and consists of cells.

  multidimensional  relational  hierarchical  object-oriented

References Multiple Choice

44.

Difficulty: 1 Easy

Award: 10.00 points

Object-oriented databases organize data using objects, classes, attributes, and ________.

 characters   methods  networks  entities

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

Users of a(n) ________ database have access through their personal computers linked to local or wide area networks.

 commercial  individual   company  distributed

References Multiple Choice

46.

Difficulty: 2 Medium

Award: 10.00 points

A(n) ________ database is a collection of integrated files primarily used by just one person.

 company  distributed  commercial   individual

References Multiple Choice

Difficulty: 2 Medium

47.

Award: 10.00 points

In a(n) ________ database, not all the data in a database is physically located in one place.

  distributed  commercial  individual  company

References Multiple Choice

48.

Difficulty: 1 Easy

Award: 10.00 points

LexisNexis is an example of a(n) ________ database.

 individual   commercial  distributed  company

References Multiple Choice

Difficulty: 2 Medium

49.

Award: 10.00 points

Data consists of only numbers, letters, and symbols.

 True   False

References True / False

50.

Difficulty: 2 Medium

Award: 10.00 points

The logical view of data focuses on meanings and content of the data.

  True  False

References True / False

51.

Difficulty: 1 Easy

Award: 10.00 points

A record is a collection of related tables.

 True   False

References True / False

Difficulty: 1 Easy

52.

Award: 10.00 points

Database tables can be related or connected to other tables by common key fields.

  True  False

References True / False

53.

Difficulty: 1 Easy

Award: 10.00 points

The ATM works on the principle of real-time processing.

  True  False

References True / False

54.

Difficulty: 1 Easy

Award: 10.00 points

Data redundancy can occur due to lack of data integrity.

  True  False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

In order to create, modify, and gain access to a database, special software, called the database management system, is required.

  True  False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

Querying the database and generating reports is assisted by the application generation subsystem.

 True   False

References True / False

Difficulty: 2 Medium

57.

Award: 10.00 points

Typically, one of the duties of a database administrator is to interact with the data administration subsystem.

  True  False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

The logical arrangement of data in a database is called the database model.

  True  False

References True / False

Difficulty: 1 Easy

59.

Award: 10.00 points

A hierarchical database uses many-to-many relationships.

 True   False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

In a network database, a node can be traced down through different branches.

  True  False

References True / False

Difficulty: 2 Medium

61.

Award: 10.00 points

Although hierarchical and network databases are still widely used, relational and multidimensional databases are the most popular today.

  True  False

References True / False

62.

Difficulty: 2 Medium

Award: 10.00 points

Relational database tables require a common data item, or shared key field, in both tables.

  True  False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

In a network database, nodes may have a many-to-many relationship.

  True  False

References True / False

64.

Difficulty: 2 Medium

Award: 10.00 points

In an object-oriented database, attributes are specific instances of a class that can contain both data and instructions to manipulate the data.

 True   False

References True / False

Difficulty: 2 Medium

65.

Award: 10.00 points

In a distributed database, all the data must be physically located in one place.

 True   False

References True / False

66.

Difficulty: 2 Medium

Award: 10.00 points

The company database may be stored on a central database server and managed by a database administrator.

  True  False

References True / False

Difficulty: 1 Easy

67.

Award: 10.00 points

A commercial database is generally an enormous database that an organization develops to cover particular subjects.

  True  False

References True / False

68.

Difficulty: 1 Easy

Award: 10.00 points

Individual databases are the foundation of management information systems.

 True   False

References True / False

Difficulty: 2 Medium

69.

Award: 10.00 points

Compare and contrast the physical and logical views of data.

The physical view of data focuses on the actual format and physical location of the data, whereas the logical view concentrates on the meaning, content, and context of the data. Typically, only specialized computer professionals are concerned with the physical view of data. End users and most computer professionals are concerned with the logical view of data. They are involved with actually using the data with application programs.

References Essay

70.

Difficulty: 3 Hard

Award: 10.00 points

Explain the components of data organization.

In the logical view, data is organized into groups or categories. Each group is more complex than the one before. A character is the most basic logical data element. It is a single letter, number, or special character, such as a punctuation mark, or a symbol. The next higher level is a field or group of related characters. A data field represents an attribute (description or characteristic) of some entity (person, place, thing, or object). A record is a collection of related fields. A record represents a collection of attributes that describes an entity. A table is a collection of related records. A database is an integrated collection of logically related tables.

References Essay

Difficulty: 2 Medium

71.

Award: 10.00 points

What are the advantages of having databases?

There are many advantages to having databases. These include sharing, security, less data redundancy, and data integrity. In organizations, information from one department can be readily shared with others. For security, users are given passwords or access only to the kind of information they need. Databases are used to reduce data redundancy. Without a common database, individual departments have to create and maintain their own data and data redundancy occurs. Redundant data causes inefficient use of storage space and data maintenance problems.

Databases enforce data integrity. When there are multiple sources of data, each source may have variations.

References Essay

72.

Difficulty: 2 Medium

Award: 10.00 points

List and describe the five basic DBMS subsystems.

DBMS software is made up of five parts or subsystems: DBMS engine, data definition, data manipulation, application generation, and data administration. The DBMS engine provides a bridge between the physical and logical views of the data. When users request data (logical perspective), the DBMS engine handles the details of actually locating the data (physical perspective). The data definition subsystem defines the logical structure of the database by using the data dictionary or schema. The data manipulation subsystem provides tools for maintenance and analysis of data.

Data maintenance includes adding new data, deleting old data, and editing existing data. Analysis tools support viewing all or selected parts of the data, querying the database, and generating reports. Specific tools include query-by-example and a specialized programming language called structured query language (SQL). The application generation subsystem provides tools for creating data entry forms and specialized programming languages that interface with common programming languages. The data administration subsystem helps to manage the overall database, including maintaining security, providing disaster recovery support, and monitoring the overall performance of database operations.

References Essay

Difficulty: 2 Medium

73.

Award: 10.00 points

Describe the structure and functionality of a hierarchical database.

In a hierarchical database, fields or records are structured in nodes. Nodes are points connected like the branches of an upside-down tree. Each entry has one parent node, although a parent may have several child nodes. This is sometimes described as a one-to-many relationship. To find a particular field, you have to start at the top with a parent and trace down the tree to a child.

References Essay

74.

Difficulty: 2 Medium

Award: 10.00 points

How does a relational database differ from a hierarchical database?

A relational database is the most common type of organization. In a relational database, there are no access paths down a hierarchy. Instead, data elements are stored in different tables, each of which consists of rows and columns. All related tables have common data item (shared key field) enabling information stored in one table to be linked with information stored in another.

References Essay

Difficulty: 3 Hard

75.

Award: 10.00 points

Describe the workings of an object-oriented database.

Object-oriented databases are more flexible and store data as well as instructions to manipulate the data. Object-oriented databases organize data using classes, objects, attributes, and methods.

Classes are general definitions (for example, Employee). Objects are specific instances of a class that can contain both data and instructions to manipulate the data (for example, individual employees). Attributes are the data fields an object possesses (for example, first name, last name, address, and wage). Methods are instructions for retrieving or manipulating attribute values (for example, a formula to define pay (wage × hours)).

References Essay

76.

Difficulty: 3 Hard

Award: 10.00 points

Differentiate between the individual database and the company database.

The individual database, also called a personal computer database, is a collection of integrated files primarily used by just one person. Typically, the data and the DBMS are under the direct control of the user. They are stored either on the user's hard-disk drive or on a LAN file server. In contrast, the company database may be stored on a central database server and managed by a database administrator. Users throughout the company have access to the database through their microcomputers linked to local or wide area networks. Company databases are the foundation for management information systems.

References Essay

Difficulty: 3 Hard

77.

Award: 10.00 points

Explain commercial databases and provide examples.

A commercial database is generally an enormous database that an organization develops to cover particular subjects. It offers access to this database to the public or selected outside individuals for a fee. Sometimes commercial databases are also called information utilities or data banks. Some important commercial databases include: ProQuest Dialog, Dow Jones Factiva, and LexisNexis.

References Essay

78.

Difficulty: 2 Medium

Award: 10.00 points

What are some measures that can be taken to ensure a database's security?

Most databases require some sort of login as the most basic security measure. Security may require putting guards in company computer rooms and checking the identification of everyone admitted. Some security systems electronically check fingerprints. Most major corporations today use specialized hardware and software called firewalls to control access to their internal networks.

References Essay

Difficulty: 2 Medium

Chapter 12

1.

Award: 10.00 points

A collection of activities and elements organized to accomplish a goal.

 Information  Data  Program   System

References Multiple Choice

2.

Difficulty: 1 Easy

Award: 10.00 points

In this phase of the systems life cycle, the new information system is installed, and people are trained to use it.

  Systems implementation  Systems analysis  Systems design  Systems development

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

In this phase of the systems life cycle, new or alternative information systems are designed.

 Systems maintenance  Systems analysis   Systems design  Systems development

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

This individual studies an organization’s systems to determine what actions to take and how to use computer technology to assist them.

 Network administrator  Cryptographer   Systems analyst  Computer engineer

References Multiple Choice

Difficulty: 1 Easy

5.

Award: 10.00 points

In the preliminary investigation phase of the systems life cycle, which one of the following tasks would not be included?

 Briefly defining the problem  Suggesting alternative solutions   Gathering the data  Preparing a short report

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

In order to obtain financing to continue to Phase 2: Systems Analysis, the systems analyst does this.

  Prepares a preliminary investigation report  Gathers data  Analyzes data  Trains users on the new system

References Multiple Choice

Difficulty: 2 Medium

7.

Award: 10.00 points

Gathering and analyzing data is part of this phase.

 Preliminary investigation   Systems analysis  Systems design  Systems implementation

References Multiple Choice

8.

Difficulty: 2 Medium

Award: 10.00 points

This shows the relationship between input and output documents.

  Grid chart  Checklist  Investigation report  Top-down analysis method

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

Which of the following is used to identify the components of a complex system and makes each component easier to analyze and deal with?

 System flowchart   Top-down analysis method  Grid chart  Checklist

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

Which of the following tools presents data or information flow within an information system?

 Grid chart  Top-down analysis method  Automated design tool   Data flow diagram

References Multiple Choice

Difficulty: 2 Medium

11.

Award: 10.00 points

These tools, also called computer-aided software engineering (CASE) tools, are used in system analysis to evaluate alternative hardware and software solutions.

 Project management tools   Automated design tools  Spreadsheets  Report generators

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

Which among the following would not be described in the systems analysis report?

 The current information system  The requirements for a new system  The possible development schedule   The training requirements for users

References Multiple Choice

Difficulty: 2 Medium

13.

Award: 10.00 points

This is the final task in Phase 3: Systems Design.

 Select the best design  Design alternative systems   Write a systems design report  Examine hardware requirements

References Multiple Choice

14.

Difficulty: 2 Medium

Award: 10.00 points

This is the first step in the systems design phase.

 Examine hardware requirements   Design alternative systems  Select the best system  Analyze the data

References Multiple Choice

Difficulty: 2 Medium

15.

Award: 10.00 points

In this activity, it is determined whether the system can be made secure against unauthorized use.

 Analyzing the data  Writing the systems design report   Selecting the best system  Testing the system

References Multiple Choice

16.

Difficulty: 2 Medium

Award: 10.00 points

This document presents the costs versus the benefits and outlines the effect of alternative designs on the organization.

 Systems analysis report  Preliminary investigation report  Initialization report   Systems design report

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

During which phase of the systems life cycle are users trained to use the new system?

 Preliminary investigation   Systems implementation  Systems development  Systems maintenance

References Multiple Choice

18.

Difficulty: 1 Easy

Award: 10.00 points

Selecting the ________ is the first step in implementing a new system.

 hardware requirements  software requirements   conversion type  best alternative

References Multiple Choice

Difficulty: 3 Hard

19.

Award: 10.00 points

This conversion type is not recommended because problems arising in this approach could be catastrophic.

  Direct approach  Parallel approach  Phased approach  Pilot approach

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

This conversion approach is preferred when there are many people in an organization performing similar operations.

 Direct approach  Parallel approach  Phased approach   Pilot approach

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

This is the final step of the systems implementation phase of the systems life cycle.

 Develop documentation   Train users  Select the conversion type  Write the implementation report

References Multiple Choice

22.

Difficulty: 2 Medium

Award: 10.00 points

Identify the sixth phase of the systems life cycle.

  Systems maintenance  Systems development  Systems design  Systems analysis

References Multiple Choice

Difficulty: 1 Easy

23.

Award: 10.00 points

Which of the following phases of the systems life cycle is considered to be an ongoing activity?

 Systems development  Systems analysis  Systems design   Systems maintenance

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

This is performed to determine whether the new procedures are actually furthering productivity.

 Testing  Systems inventory  Designing alternatives   Systems audit

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

This is the process of building a model that can be modified before the actual system is installed.

 Rapid applications development   Prototyping  Systems analysis  Systems maintenance

References Multiple Choice

26.

Difficulty: 1 Easy

Award: 10.00 points

A(n) ________ is a collection of hardware, software, people, procedures, and data.

 database  record   information system  entity

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

New hardware and software are acquired, developed, and tested in the systems ________ stage of the systems life cycle.

 analysis  design  implementation   development

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

Systems analysis and design is a problem-solving procedure for examining and improving a(n) ________ system.

  information  network  implementation  database

References Multiple Choice

Difficulty: 1 Easy

29.

Award: 10.00 points

An important aspect of the preliminary investigation phase is to ________.

 prepare a preliminary investment report   suggest alternative solutions  analyze the data  gather the data

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

The ________ identifies the top-level components of a complex system.

 investigation report  grid chart   top-down analysis method  checklist

References Multiple Choice

Difficulty: 1 Easy

31.

Award: 10.00 points

A(n) ________ shows the relationship between input and output documents.

 investigation report  checklist  top-down analysis   grid chart

References Multiple Choice

32.

Difficulty: 1 Easy

Award: 10.00 points

System ________ show the flow of input data to processing and finally to output.

  flowcharts  top-down analysis  checklists  grids

References Multiple Choice

Difficulty: 1 Easy

33.

Award: 10.00 points

________ show the data or information flow within an information system; the data is traced from its origin through processing, storage, and output.

 Top-down analysis methods   Data flow diagrams  System flow charts  Grid charts

References Multiple Choice

34.

Difficulty: 2 Medium

Award: 10.00 points

The ________ report describes the current information system, the requirements for a new system, and a possible development schedule.

 top-down analysis  data flow   systems analysis  components

References Multiple Choice

Difficulty: 2 Medium

35.

Award: 10.00 points

The third phase in the systems life cycle is the systems ________ phase.

 implementation  analysis  maintenance   design

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

________ feasibility is evaluated to determine if the proposed system can actually be made to operate in the organization.

  Operational  Technical  Top-down  Economic

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

Systems designers evaluate each alternative in the systems design phase for ________ by looking at economic, technical, and operational factors.

 accuracy   feasibility  currency  organization

References Multiple Choice

38.

Difficulty: 2 Medium

Award: 10.00 points

When evaluating alternative systems, systems designers must consider economic feasibility, ________ feasibility, and operational feasibility.

 top-down  currency   technical  digital

References Multiple Choice

Difficulty: 2 Medium

39.

Award: 10.00 points

The systems design report presents the ________.

 possible development schedule  requirements for a new system  description of the current system   costs versus the benefits

References Multiple Choice

40.

Difficulty: 2 Medium

Award: 10.00 points

________ of the system happens after the installation of software and hardware.

  Testing  Design analysis  Implementation  Management studies

References Multiple Choice

Difficulty: 2 Medium

41.

Award: 10.00 points

Another name for Phase 5, systems implementation, is ________.

 feasibility   conversion  analysis  development

References Multiple Choice

42.

Difficulty: 1 Easy

Award: 10.00 points

The ________ approach to systems implementation is considered the riskiest.

 phased  parallel   direct  pilot

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

The ________ approach to systems implementation is used only in cases in which the cost of failure or of interrupted operation is great.

 phased  direct  pilot   parallel

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

In general, the pilot and ________ approaches are the most favored conversion approaches.

  phased  analysis  parallel  direct

References Multiple Choice

Difficulty: 1 Easy

45.

Award: 10.00 points

Most organizations spend more time and money on the systems ________ phase than on any of the other phases.

 design   maintenance  development  analysis

References Multiple Choice

46.

Difficulty: 2 Medium

Award: 10.00 points

A systems analyst uses the six-phase systems life cycle to improve and maintain information systems.

  True  False

References True / False

Difficulty: 2 Medium

47.

Award: 10.00 points

A survey of user needs is part of the preliminary investigation phase.

  True  False

References True / False

48.

Difficulty: 2 Medium

Award: 10.00 points

Data about how the present system works is collected during the preliminary investigation phase in order to determine the requirements of the new system.

 True   False

References True / False

Difficulty: 2 Medium

49.

Award: 10.00 points

In Phase 2 of the systems life cycle, the primary concern is completing a new design.

 True   False

References True / False

50.

Difficulty: 2 Medium

Award: 10.00 points

Gathering data and information in the systems analysis phase can be achieved through conducting interviews and studying documents.

  True  False

References True / False

Difficulty: 1 Easy

51.

Award: 10.00 points

An organization chart shows where the hardware is located within the organization.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

In the data analysis step, the idea is to learn how information currently flows and to pinpoint why it is not flowing properly.

  True  False

References True / False

Difficulty: 1 Easy

53.

Award: 10.00 points

Very few tools are available to assist system analysts and end users in analyzing data.

 True   False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

The top-down analysis method breaks components into smaller components to make each component easier to analyze and deal with.

  True  False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

If a firm is deciding upon the acceptance of a project with a value of $10,000, and if the client has a good credit history, the firm will most likely use the grid chart in the decision-making process.

 True   False

References True / False

56.

Difficulty: 3 Hard

Award: 10.00 points

CASE stands for "Computer-Aided Software Engineering."

  True  False

References True / False

Difficulty: 1 Easy

57.

Award: 10.00 points

CASE tools are limited to systems analysis.

 True   False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

In the design phase of the systems life cycle, alternative systems are analyzed for economic, physical, and operational feasibility.

 True   False

References True / False

Difficulty: 2 Medium

59.

Award: 10.00 points

Selecting the best system is the first step of the systems design phase of the systems life cycle.

 True   False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

In the systems design phase of the systems life cycle, the systems design report usually concludes by recommending one of the analyzed alternatives.

  True  False

References True / False

Difficulty: 2 Medium

61.

Award: 10.00 points

Hardware and software are normally acquired during the implementation phase of the systems life cycle.

 True   False

References True / False

62.

Difficulty: 2 Medium

Award: 10.00 points

Application software for new information systems always requires having it custom-designed to meet the needs of the organization.

 True   False

References True / False

Difficulty: 2 Medium

63.

Award: 10.00 points

In the testing step of the systems development phase, processed information is evaluated to see whether the results are correct.

  True  False

References True / False

64.

Difficulty: 2 Medium

Award: 10.00 points

The organization can switch to the old system if the new system fails in the parallel conversion approach.

  True  False

References True / False

Difficulty: 2 Medium

65.

Award: 10.00 points

Periodic evaluation is part of the systems maintenance phase of the systems life cycle.

  True  False

References True / False

66.

Difficulty: 2 Medium

Award: 10.00 points

Name and briefly explain the six phases of system analysis and design.

The six stages of systems analysis and design are preliminary investigation, systems analysis, systems design, systems development, systems implementation, and systems maintenance. In the preliminary investigation phase, the organization’s problems or needs are identified. In the systems analysis phase, the present system is studied in depth, and new requirements are specified. In the systems design phase, the new or alternative information system is designed. In the systems development phase, new hardware and software are acquired, developed, and tested. In the systems implementation phase, the new information system is installed, and people are trained to use it. In the final phase, systems maintenance, the system is periodically evaluated and updated as needed. The systems maintenance phase is ongoing.

References Essay

Difficulty: 2 Medium

67.

Award: 10.00 points

How does a systems analyst gather the required data when he/she is defining a problem during the preliminary investigation phase?

Determining what information is needed, by whom, when, and why is accomplished by interviewing and making observations. If the information system is large, a systems analyst does this survey. If the system is small, the end user can do the survey.

References Essay

68.

Difficulty: 2 Medium

Award: 10.00 points

Name and briefly explain five common analysis tools used during the systems analysis phase.

Some of the most important tools available to assist systems analysts and end users in the analysis phase are the top-down analysis method, grid charts, system flow charts, data flow diagrams, and automated design tools. Top-down analysis is used to identify the top-level components of a complex system and then break them down into smaller and smaller components. A grid chart shows the relationship between input and output documents. System flowcharts show the flow of input data to processing and finally to output, or distribution of information. Data flow diagrams show the data or information flow within an information system. Automated design tools are software packages that evaluate hardware and software alternatives according to requirements given by the systems analyst. They are also called computer-aided software engineering (CASE) tools.

References Essay

Difficulty: 2 Medium

69.

Award: 10.00 points

What is the purpose of the systems analysis report during the systems analysis phase?

The systems analysis report describes the current information system, the requirements for a new system, and a possible development schedule. In larger organizations, the systems analysis stage is typically documented in a report for higher management. Management studies the report and decides whether to continue with the project.

References Essay

70.

Difficulty: 3 Hard

Award: 10.00 points

What are the four questions that must be considered when choosing the best system during the systems design phase?

When choosing the best design, managers must consider these four questions: (1) Will the system fit in with the organization's overall information system? (2) Will the system be flexible enough so it can be modified in the future? (3) Can it be made secure against unauthorized use? (4) Are the benefits worth the costs?

References Essay

Difficulty: 2 Medium

71.

Award: 10.00 points

Explain the process of evaluating the feasibility of each alternative system.

When looking at alternative systems, the key is feasibility. Economic, technical, and operational feasibility are all taken into account. Economic feasibility examines whether the costs of the new system will be justified by the benefits it promises and how long it will take for the new system to pay for itself. Technical feasibility determines if reliable hardware, software, and training are available to make the system work, and if not, if they can be obtained. Finally, operational feasibility looks at whether or not the system can actually be made to operate in the organization, or if people resist it.

References Essay

72.

Difficulty: 2 Medium

Award: 10.00 points

Describe how software can be acquired, if needed, during the systems development phase.

Application software for a new information system can be obtained in two ways. It can be purchased as off-the-shelf packaged software and possibly modified, or it can be custom designed.

References Essay

Difficulty: 2 Medium

73.

Award: 10.00 points

Briefly describe the four approaches for conversion to a new system.

The four approaches to conversion are direct, parallel, pilot, and phased. In the direct approach, the conversion is done simply by abandoning the old and starting up the new. In the parallel approach, both old and new systems are operated side by side until the new one proves to be reliable. In the pilot approach, the new system is tried out in only one part of the organization. Once the system is working smoothly in that part, it is implemented throughout the rest of the organization. In the phased approach, the new system is implemented gradually over a period of time.

References Essay

74.

Difficulty: 3 Hard

Award: 10.00 points

Discuss the systems audit and periodic evaluation activities.

The systems maintenance phase is an ongoing activity with two parts: a systems audit and a periodic evaluation. In the systems audit, the system's performance is compared to the original design specifications. This is to determine whether the new procedures are actually furthering productivity. If they are not, some redesign may be necessary. After the systems audit, the new information system is further modified, if necessary. All systems should be evaluated from time to time to determine whether they are meeting the goals and providing the service they are supposed to.

References Essay

Difficulty: 2 Medium

75.

Award: 10.00 points

Define prototyping and explain how it could be used by a systems analyst.

Prototyping means to build a model or prototype that can be modified before the actual system is installed. Users would try it out and provide feedback to the systems analyst. The systems analyst would revise the prototype until the users felt it was ready to put into place. Typically, the development time for prototyping is shorter; however, it is sometimes more difficult to manage the project and to control costs.

References Essay

Difficulty: 2 Medium

Chapter 13

1.

Award: 10.00 points

A ________ is a list of instructions for the computer to follow to accomplish the task of processing data into information.

 systems design  word processor   program  systems analysis

References Multiple Choice

2.

Difficulty: 2 Medium

Award: 10.00 points

The list of instructions for the computer to follow to process data into information.

 System   Program  Hardware  Maintenance

References Multiple Choice

Difficulty: 1 Easy

3.

Award: 10.00 points

The program’s objectives, outputs, inputs, and processing requirements are determined during this step.

 Program documentation  Program design  Program code   Program specification

References Multiple Choice

4.

Difficulty: 1 Easy

Award: 10.00 points

Program objectives, desired outputs, needed inputs, and processing requirements are all recorded in this.

 Program tracking log  Project management database   Program specifications document  Management information system

References Multiple Choice

Difficulty: 2 Medium

5.

Award: 10.00 points

These consist of logically related programming statements.

  Modules  Units  Objects  Components

References Multiple Choice

6.

Difficulty: 2 Medium

Award: 10.00 points

This is an outline of the logic of the program you will write.

 Flowcharts   Pseudocode  Coding  Testing

References Multiple Choice

Difficulty: 1 Easy

7.

Award: 10.00 points

Identify the programming tool that uses symbols to show the sequence of steps needed to solve a programming problem.

 Histogram  Pseudocode  Scatter diagram   Program flowcharts

References Multiple Choice

8.

Difficulty: 2 Medium

Award: 10.00 points

In this logic structure, one program statement follows another.

  Sequential  Selection  Loop  Random

References Multiple Choice

Difficulty: 1 Easy

9.

Award: 10.00 points

In this logic structure, the outcome of the decision determines which of the two paths to follow.

  IF-THEN-ELSE  DO UNTIL  DO WHILE  DO NEXT

References Multiple Choice

10.

Difficulty: 2 Medium

Award: 10.00 points

This logic structure involves repeating a sequence as long as a certain condition remains true.

  Loop  Sequence  Conditional  Selection

References Multiple Choice

Difficulty: 1 Easy

11.

Award: 10.00 points

One of the best ways to code effective programs is to write so-called ________ programs, using the sequential, selection, or repetition logic structures.

 unstructured   structured  content-markup  object-oriented

References Multiple Choice

12.

Difficulty: 1 Easy

Award: 10.00 points

This is the process of testing and eliminating errors in a program.

  Debugging  Modularizing  Coding  Clarifying

References Multiple Choice

Difficulty: 1 Easy

13.

Award: 10.00 points

This type of error could be the result of the programmer making an incorrect calculation.

 Syntax  Run time   Logic  Compiler

References Multiple Choice

14.

Difficulty: 1 Easy

Award: 10.00 points

This is testing a program by a select group of potential users.

 Manual testing  Desk checking  Attempt at translation   Beta testing

References Multiple Choice

Difficulty: 1 Easy

15.

Award: 10.00 points

This consists of written descriptions and procedures about a program and how to use it.

 Tabloids  Tables   Documentation  Status reports

References Multiple Choice

16.

Difficulty: 1 Easy

Award: 10.00 points

As much as 75 percent of the total lifetime cost for an application program is spent on this.

 Electricity  Storage  Documentation   Maintenance

References Multiple Choice

Difficulty: 2 Medium

17.

Award: 10.00 points

Which of the following refers to tools that are used to provide some assistance in designing, coding, and testing software?

 CAM  CAD   CASE  OOP

References Multiple Choice

18.

Difficulty: 2 Medium

Award: 10.00 points

This type of software development focuses less on the procedures and more on defining the relationships between previously defined procedures.

 Unstructured  Structured  Content-markup   Object-oriented

References Multiple Choice

Difficulty: 1 Easy

19.

Award: 10.00 points

These first-generation languages are hard to use, with one of the reasons being that they are different depending on the make of the computer.

 Procedural  Task-oriented  Natural   Machine

References Multiple Choice

20.

Difficulty: 2 Medium

Award: 10.00 points

These second-generation languages use abbreviations or mnemonics that are automatically converted to the appropriate sequence of 1s and 0s.

  Assembly  Object-Oriented  Procedural  High-level

References Multiple Choice

Difficulty: 2 Medium

21.

Award: 10.00 points

These third-generation languages are designed to express the logic that can solve general problems.

 Machine   Procedural  Assembly  Content-Markup

References Multiple Choice

22.

Difficulty: 1 Easy

Award: 10.00 points

A compiler ________.

 converts the procedural language one statement at a time   converts the source code into a machine language code  translates instruction codes from assembler language into machine language  uses statements to tell objects to perform actions on themselves

References Multiple Choice

Difficulty: 2 Medium

23.

Award: 10.00 points

An interpreter ________.

  converts and runs the procedural language one statement at a time into machine code  converts the source code into machine language code then runs the object code.  uses statements to tell objects to perform actions on themselves  translates software code from assembly language into machine language

References Multiple Choice

24.

Difficulty: 2 Medium

Award: 10.00 points

Fifth-generation languages (5GLs) incorporate the concepts of which of the following?

 Object-oriented programming   Artificial intelligence  Application generators  Abbreviations and mnemonics

References Multiple Choice

Difficulty: 2 Medium

25.

Award: 10.00 points

This type of language uses natural languages to allow humans to communicate more directly to a computer.

 Machine  Assembly  High-Level Procedural   Problem and constraint

References Multiple Choice

26.

Difficulty: 2 Medium

Award: 10.00 points

Programming is also called ________ development.

 logical  object-oriented  top-down   software

References Multiple Choice

Difficulty: 1 Easy

27.

Award: 10.00 points

________ programming techniques consist of top-down program design, pseudocode, flowcharts, and logic structures.

  Structured  Content-markup  Unstructured  Object-oriented

References Multiple Choice

28.

Difficulty: 1 Easy

Award: 10.00 points

Time cards containing statements of hours worked are an example of ________ data.

 structured   input  unstructured  output

References Multiple Choice

Difficulty: 2 Medium

29.

Award: 10.00 points

The defining of tasks that are required for input data to be processed into output is part of the ________ step.

 standardization  programming techniques   processing requirements  programming documentation

References Multiple Choice

30.

Difficulty: 2 Medium

Award: 10.00 points

Using structured programming techniques, the program's processing steps can be identified using ________ program design.

 logical  object-oriented  5GL   top-down

References Multiple Choice

Difficulty: 2 Medium

31.

Award: 10.00 points

________ is (are) an outline of the logic of the program that will be written.

  Pseudocode  Histograms  Modules  Scatter diagrams

References Multiple Choice

32.

Difficulty: 1 Easy

Award: 10.00 points

Sequential is a type of ________ structure in which one program statement follows another.

 module   logic  selection  component

References Multiple Choice

Difficulty: 2 Medium

33.

Award: 10.00 points

The ________ structure occurs when a decision must be made.

 sequential  loop   selection  random

References Multiple Choice

34.

Difficulty: 2 Medium

Award: 10.00 points

The repetition, or ________ structure, describes a process that may be repeated as long as a certain condition remains true.

 selection  random  sequential   loop

References Multiple Choice

Difficulty: 2 Medium

35.

Award: 10.00 points

Program ________ graphically present the detailed sequence of steps needed to solve a programming problem.

  flowcharts  pseudocode  loops  modules

References Multiple Choice

36.

Difficulty: 1 Easy

Award: 10.00 points

IF-THEN-ELSE is also known as a ________ structure, one of the types of logic structures.

 loop   selection  random  sequential

References Multiple Choice

Difficulty: 2 Medium

37.

Award: 10.00 points

One of the six steps of programming is writing the program, also called ________.

 pseudocoding  modulation   coding  charting

References Multiple Choice

38.

Difficulty: 1 Easy

Award: 10.00 points

A ________ error occurs when the programmer uses an incorrect calculation or leaves out a programming procedure.

 translation  syntax  machine   logic

References Multiple Choice

Difficulty: 1 Easy

39.

Award: 10.00 points

A ________ error is a violation of the rules of the programming language.

  syntax  machine  logic  translation

References Multiple Choice

40.

Difficulty: 1 Easy

Award: 10.00 points

Proofreading a printout of a program is known as desk checking or code ________.

 calculation   review  modulation  feedback

References Multiple Choice

Difficulty: 1 Easy

41.

Award: 10.00 points

Documentation written for programmers should include text and program flowcharts, ________, and sample output as well as system flowcharts.

 pseudocode  logic errors   program listings  syntax errors

References Multiple Choice

42.

Difficulty: 3 Hard

Award: 10.00 points

Activities in the program maintenance area fall under two categories: ________ and changing needs.

 system flowcharts  program listings  sample output   operations

References Multiple Choice

Difficulty: 2 Medium

43.

Award: 10.00 points

In OOP, each ________ contains both the data and processing operations necessary to perform a task.

  object  structured program  content component  unstructured program

References Multiple Choice

44.

Difficulty: 2 Medium

Award: 10.00 points

________ languages can be run on more than one kind of computer.

 Assembly   Portable  Task-oriented  Machine

References Multiple Choice

Difficulty: 2 Medium

45.

Award: 10.00 points

A(n) ________ is a program that provides modules of prewritten code.

 machine language  artificial intelligence   application generator  pseudocode

References Multiple Choice

46.

Difficulty: 1 Easy

Award: 10.00 points

Programming is simply typing words into a computer.

 True   False

References True / False

Difficulty: 1 Easy

47.

Award: 10.00 points

One of the items to be defined in the program specification is the program's objectives.

  True  False

References True / False

48.

Difficulty: 2 Medium

Award: 10.00 points

Top-down program design is used to identify the program's processing steps after the outputs and inputs have been determined.

  True  False

References True / False

Difficulty: 2 Medium

49.

Award: 10.00 points

Pseudocode is an outline of the logic of the program you would like to write.

  True  False

References True / False

50.

Difficulty: 1 Easy

Award: 10.00 points

A condition must be met before a sequential structure can proceed to the next statement.

 True   False

References True / False

Difficulty: 3 Hard

51.

Award: 10.00 points

Pseudocode graphically presents the detailed sequence of steps needed to solve a programming problem.

 True   False

References True / False

52.

Difficulty: 2 Medium

Award: 10.00 points

The DO WHILE loop means that the loop statements will be executed as long as a certain condition exists.

  True  False

References True / False

Difficulty: 3 Hard

53.

Award: 10.00 points

DO WHILE is an example of a sequential structure.

 True   False

References True / False

54.

Difficulty: 2 Medium

Award: 10.00 points

The report at the end of the program design step typically consists of pseudocode, flowcharts, and logic structures.

  True  False

References True / False

Difficulty: 2 Medium

55.

Award: 10.00 points

Coding is only one of the six steps of programming.

  True  False

References True / False

56.

Difficulty: 1 Easy

Award: 10.00 points

A programming language uses symbols, words, and phrases to instruct a computer to perform specific operations.

  True  False

References True / False

Difficulty: 1 Easy

57.

Award: 10.00 points

During the testing process, sometimes a program is checked for errors by following the steps with a calculator and sample data.

  True  False

References True / False

58.

Difficulty: 2 Medium

Award: 10.00 points

For an attempt at translation to work as a form of the testing process, the program must be free of logic errors to be able to run.

 True   False

References True / False

Difficulty: 2 Medium

59.

Award: 10.00 points

Program documentation is intended only for end users.

 True   False

References True / False

60.

Difficulty: 2 Medium

Award: 10.00 points

Program maintenance involves ensuring that current programs are operating error-free, efficiently, and effectively.

  True  False

References True / False

Difficulty: 1 Easy

61.

Award: 10.00 points

CASE tools are used to compile programs to test for logic errors.

 True   False

References True / False

62.

Difficulty: 3 Hard

Award: 10.00 points

C++ is an example of a machine language.

 True   False

References True / False

63.

Difficulty: 2 Medium

Award: 10.00 points

C++ is a procedural language that is widely used by today’s programmers.

  True  False

References True / False

Difficulty: 2 Medium

64.

Award: 10.00 points

A 5GL language incorporates the concepts of artificial intelligence to allow a person to provide a system with a problem and some constraints, and then request a solution.

  True  False

References True / False

65.

Difficulty: 2 Medium

Award: 10.00 points

Agile software development starts by getting core functionality of a program working, and then expands on it until the customer is satisfied with the results.

  True  False

References True / False

Difficulty: 2 Medium

66.

Award: 10.00 points

List and briefly explain the six steps in programming.

The six steps in programming are program specification, program design, program code, program test, program documentation, and program maintenance. During the first step, program specification, the program's objectives, outputs, inputs, and processing requirements are determined. Next, during program design, a solution is created using programming techniques such as top-down program design, pseudocode, flowcharts, and logic structures. Writing the program is called coding. During the program code step, the program is coded using a programming language. Next, the program is tested or debugged by looking for syntax and logic errors. Program documentation is an ongoing process. This phase specifically focuses on formalizing the written description and processes used in the program. Finally, during program maintenance, the completed program is periodically reviewed to evaluate its accuracy, efficiency, standardization, and ease of use. Changes are made to the program's code as needed.

References Essay

67.

Difficulty: 2 Medium

Award: 10.00 points

Briefly explain pseudocode, flowcharts, and the three logic structures.

Pseudocode is an outline of the logic of the program you will write. It is like doing a summary of the program before it is written. Program flowcharts graphically present the detailed sequence of steps needed to solve a programming problem. Logic structures link the various parts of the flowchart.

The three logic structures are sequential, selection, and repetition. In the sequential structure, one program statement follows another. The selection structure occurs when a decision must be made.

The outcome of the decision determines which of two paths to follow. This structure is also known as an IF-THEN-ELSE structure because that is how you can formulate the decision. The repetition or loop structure describes a process that may be repeated as long as a certain condition remains true. The structure is called a “loop†or “iteration†because the program loops around (iterates or repeats) again and again.

References Essay

Difficulty: 2 Medium

68.

Award: 10.00 points

Differentiate between a syntax error and a logic error.

A syntax error is a violation of the rules of the programming language. For example, in C++, each statement has to end with a semicolon (;). If the semicolon is omitted, the program will not run due to a syntax error. A logic error occurs when the programmer uses an incorrect calculation or leaves out a programming procedure. For example, a payroll program that did not compute overtime hours would have a logic error.

References Essay

69.

Difficulty: 3 Hard

Award: 10.00 points

Name and briefly explain methods of testing a program for errors.

There are many methods to test a program for errors. In desk checking or code review, a programmer sitting at a desk checks (proofreads) a printout of the program looking for syntax errors and logic errors. You can also test a program by manually testing with sample data. For example, using a calculator and sample data, a programmer would follow each program statement and perform every calculation, to compare the manually calculated values to those calculated by the programs. During an attempt at translation, the program is run through a computer using a translator program. The translator attempts to translate the written program from the programming language (such as C++) into the machine language. Before the program will run, it must be free of syntax errors. After all syntax errors have been corrected, the program is tested for logic errors.

Sample data is used to test the correct execution of each program statement. Finally, beta testing by a select group of potential users is usually the final step in testing a program. Potential users try out the program and provide feedback.

References Essay

Difficulty: 2 Medium

70.

Award: 10.00 points

Identify and explain the two categories of activities in program maintenance.

The activities that fall under program maintenance are broadly categorized as operations and changing needs. The three tasks under the operations area of program maintenance are the following: searching for and correcting operational errors, making programs easier to use, and standardizing software using structured programming techniques. For properly designed programs, these activities should be minimal. The category of changing needs is unavoidable, as all organizations change over time and their programs must change with them. Programs need to be adjusted for a variety of reasons, including new tax laws, new information needs, and new company policies. Significant revisions may require that the entire programming process begin again with program specifications.

References Essay

71.

Difficulty: 2 Medium

Award: 10.00 points

What is object-oriented programming?

Object-oriented software development focuses less on the procedures and more on defining the relationships between previously defined procedures or "objects." Object-oriented programming (OOP) is a process by which a program is organized into objects. Each object contains both the data and processing operations necessary to perform a task. Object-oriented programs use objects that are reusable, self-contained components. Programs built with these objects assume that certain functions are the same. There is no need to invent a given activity anew every time.

References Essay

Difficulty: 2 Medium

72.

Award: 10.00 points

List and briefly explain the five generations of programming languages.

Machine languages are the first generation of programming languages. Machine languages use a two-state system (such as 1s and 0s) to construct letters, numbers, punctuation marks, and other special characters. The second generation of programming languages is assembly languages.

Assembly languages use abbreviations or mnemonics that are automatically converted to appropriate sequences of 1s and 0s. High-level procedural languages are the third generation (3GLs). They are considered portable because, unlike machine and assembly languages, they can be run on more than one kind of computer. 3GLs are designed to express the logic (the procedures) that can solve general problems. However, 3GLs still require some training to use them. 4GLs (fourth-generation languages) are task-oriented languages, also known as very high level languages. They are designed to solve specific problems and require little special training on the part of the user. They are more English-like, easier to program, and widely used by nonprogrammers. Finally, the fifth-generation languages incorporate the concepts of artificial intelligence to allow a person to provide a system with a problem and some constraints, and then request a solution. They allow communication with the computer via natural languages.

References Essay

73.

Difficulty: 3 Hard

Award: 10.00 points

Compare and contrast a compiler and an interpreter.

A compiler converts the programmer's procedural language program, called the source code, into a machine language code, called the object code. This object code can then be saved and run later.

An interpreter converts the procedural language one statement at a time into machine code just before it is to be executed. No object code is saved. The difference between the two is that when a program is run, the compiler requires two steps: one step to convert the entire program's source code to object code, and a second step to run the object code. The interpreter, in contrast, converts and runs the program one line at a time. The advantage of a compiler language is that once the object code has been obtained, the program executes faster. The advantage of an interpreter language is that programs are easier to develop.

References Essay

Difficulty: 3 Hard

74.

Award: 10.00 points

Explain the purpose of a query language and list a commonly used query language.

Query languages enable nonprogrammers to use certain easily understood commands to search and generate reports from a database. One of the most widely used query languages is SQL (structured query language).

References Essay

75.

Difficulty: 2 Medium

Award: 10.00 points

What is an application generator and why is it used?

An application generator or a program coder is a program that provides modules of prewritten code. When using an application generator, a programmer can quickly create a program by referencing the appropriate module(s). This greatly reduces the time to create an application.

References Essay

Difficulty: 2 Medium