Plymouth short course booklet

Acacia Training and Development Short Courses for Businesses

Business Marketing Health & Safety

Success—We’re in it together.

Acacia Training and Development offers a comprehensive service for businesses, individual employees and unemployed people seeking work.

Recognised by the National Skills Academy for Care, we are one of the largest non-college based training organisations in the South West.

You can gain skills and qualifications in the following areas: Business Skills such as Management, Marketing, Business Administration, Team Leading and Customer Service •

• Childcare and Support Teaching • Employability • Hairdressing/Barbering Acacia Training & Development Ltd offers a wide range of choices from a single half-day update course to a 2-Year Advanced Apprenticeship.

Acacia Training and Development provides classroom training as well as Work based and Apprenticeship training from three centres in Taunton, Newton Abbot and Plymouth.

• Health and Social Care Learning can be done through work based assessment, attendance at short courses or online and distance learning courses.

From vocational programmes for young people, to individually tailored courses for senior management, our commitment to delivering high quality training is paramount. We have built our reputation on the quality of our service, supported by our IIP and Matrix accreditation.

Our Mission To provide high quality training services, supporting employers and individuals in achieving their business aims and individual aspirations.

‘Learning without boundaries’ Our Aims To deliver quality assured, seamless services within a culture where quality is everyone’s responsibility and there is a positive attitude towards continuous improvement.

To recruit and develop a professional and effective workforce, which is equipped to meet the challenges of the sector, both now and in the future.

www.acacia.ac.uk 01752 505019 businesscourses.plymouth@acacia.ac.uk

Short course

Health and Safety

4

Paediatric 5 First Aid level 3 Food Safety in Catering

6

Customer Service Skills

7

What about learning new skills for the New Year?

Short Courses in Plymouth offer you skills you need for the workplace and beyond.

There is still time to book your place now!

Learn basics and new skills and get accredited qualifications. Ask for the next available dates.

AAT Book- 8 keeping

Ask for a 2 for 1 discount!

Online 9 Marketing

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Improve your knowledge required at your workplace

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Meet your CPD requirements

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Get qualified with bite-sized courses

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Climb up your career ladder

Sign up now as places are going fast.

Call 01752 505019 for more information.

www.acacia.ac.uk 01752 505019 businesscourses.plymouth@acacia.ac.uk

Health and Safety at work

Health and Safety at work

Course Description Supervisors have both a legal and moral responsibility to look after the Health & Safety of employees. This qualification will enable managers, supervisors and nominated leads to improve the Health & Safety culture of their organisation, whatever its size or activity.

Why will this benefit me?

People responsible for Health & Safety in the workplace particularly Management and Supervisors or Health & Safety Leads.

Learner Outcomes / Entry Requirements By the end of the training delegates will have covered the following topics:      

Concept of health & safety Accidents in the workplace Ill health in the workplace Legal provisions (UK only) Health and Safety organisation and management Supervising health & Safety

Suitable proof of ID will need to be provided for this course which must include a photograph of the candidate..

Price & Course Duration Contact us for next available dates.

1 day Price £50 + VAT* www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

Paediatric First Aid Level 3 Paediatric First Aid Level 3

Course Description This Paediatric First Aid Short course will help you understand the responsibilities of a first aider and how to provide first aid to infants and children. To define the expectations of a Paediatric First Aider and to supply the necessary information to respond appropriately in an emergency situation.

Learner Outcomes / Entry Requirements This course will define the expectations of a Paediatric First Aider and to supply the necessary information to respond appropriately in an emergency situation and understand the differences between an infant, child and adult first aid.

Why will this benefit me?

Unit 1 includes e.g:

Relevant to all people working with children either in a childcare setting as childminders or foster parents.

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Understand the role and responsibilities of the paediatric first aider Be able to assess an emergency situation safely.

Be able to provide first aid for an infant and a child who is unresponsive and breathing normally

Unit 2 includes e.g: 

Understand how to administer first aid to a child or infant with a chronic medical condition, with burns, minor injuries and emergencies.

Price & Course Duration Contact us for next available dates.

2 days Price £95 + VAT* www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

Food Safety in Catering

Food Safety in Catering

Course Description You will gain knowledge of maintaining cleanliness in the kitchen and the potential problems that could arise if procedures are not followed. You will discuss contamination risks and how to prevent them in this Food safety short course. You have to pass an assessment to achieve this Food Safety award.

Why will this benefit me?

Aimed at caterers and other food handlers, the qualification is intended for learners already working in catering and for those preparing for work in the industry.

Learner Outcomes / Entry Requirements 

Recognise and control the different types of hazards, and understand the risks from cross contamination

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Practice safe food handling and correct stock control , while understanding the importance of risk assessment and the legal responsibilities of food handlers

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Observe and understand the need for high standards of personal hygiene such as hand washing, illness and protective clothing

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Recognise the importance of temperature controls at all stages of food production and storage

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Be aware of the threats posed by different micro-organisms

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Ensure effective separation of raw and ready to eat foods

Price & Course Duration Contact us for next available dates.

1 day Price £50 + VAT* www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

Customer Service Skills Customer Service Skills

You will learn the principles and:

Learner Outcomes / Entry Requirements

- Understand the benefits of good Customer Service.

You will achieve a QCF Level 1 QCF Certificate in Customer Service Skills.

Course Description

- Understand the possible consequences of poor Customer Service.

- Understand the value of 1st impressions.

- Non-verbal and verbal interaction with customers.

Why will this benefit me?

You should attend if your are interested in any occupation that involves interaction with customers – Retail, Hospitality, Travel/Estate Agents, Offices.

Price & Course Duration *Free of charge to anyone aged 19 or over and who is in receipt of JSA, ESA or Universal Credit

Contact us for next available dates.

1 day Free*

www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

AAT Bookkeeping Introduction

AAT Bookkeeping Introduction

Course Description Good book-keeping lies at the heart of every business. Knowing the basics—from single entry bookkeeping to financial statements, spreadsheet software and professional ethics is a route to expand your personal career opportunities. 

Professional skills that can boost your career

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Relevant knowledge to run your business

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Excellent refresh of previous experience

Learner Outcomes / Entry Requirements This Level will suit you if: 

You would like a solid introduction to bookkeeping or just a refresher

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You need book-keeping skills for your business

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You’re returning to work and interested in running bookkeeping services for local businesses

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You’re not currently in employment or training and need workplace skills

Why will this benefit me?

This introduction level is your portal to key single entry manual bookkeeping skills. As a standalone qualification, or a first step towards intimidate and advanced level, till allows to to move up to further study in bookkeeping, accountancy or computerised accounts.

Since employers of all types, from small to mid-sized firms to multi-national organisations, actively seek AAT qualified professionalism you will be well placed to explore the exciting careers options you have always wanted

Price & Course Duration Contact us for next available dates.

10 weeks Price £275+ VAT*

www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

Course Description Whether you run your own business or create your own website, this course will help you to understand the tools to market your site. It will also look into traffic and how you can increase it.

The course will cover the basics of:     

Analytics Search Engine Optimisation Social Media Email Marketing Online advertising

Learner Outcomes / Entry Requirements Understanding of basics in Online Marketing as well as the usage of the most common (free) tools.

Become proactive in Online Marketing and increase traffic and profits.

You will understand the user behaviour better than before and the importance of Social Media for businesses.

With the understanding of how it works, being able to continue research and learning by doing.

Why will this benefit me?

Everyone who already has or want to develop a web presence and wants to increase the return on investment.

Web Marketers, Editors and everyone who is interested in understanding how Online Marketing works.

It can be beneficial if you sell products or services online and want to reach the right target group as cost-effective as possible.

A basic interest in the internet and what it implies is necessary to have fun in this course. Everyone with basic IT skills can join. This is a 3 sessions course but you can also book it individually.

Price & Course Duration Contact us for next available dates.

3 evenings weekly Price £30 + VAT* per session www.acacia.ac.uk

01752 505019

businesscourses.plymouth@acacia.ac.uk

Online Marketing

Basics in Online Marketing

Basics in Online Marketing

CONSULTING SALES

10 Sawrey Street Plymouth PL1 3LA

Success—We are in it together

Acacia Training and Development Ltd Tel: 01752 505019 Email: businesscourses.plymouth@acacia.ac.uk Website: www.acacia.ac.uk