THE L.A.S.T METHOD MAGIC - CUSTOMER SERVICE :I'm going to teach you a very, very important thing for customer service. I wont to work in customer service, and this is often actually one among the foremost important things I learned, and this is named the L-A-ST or LAST approach. So, to get started, let's talk a little bit about: What is customer service? So, customer service is once you have customers, of course, and you're trying to form your customers as comfortable and happy as possible. You're also trying to satisfy their needs and expectations, and solve any problems or situations that they may need. So, customer service is a huge category. There are many, many different jobs where you employ customer service. If you're employed during a hotel, for instance, as a clerk, you know, within the lobby, as a bellhop, you'll be using customer service. If you work at a restaurant as a server, you will be using customer service, or as a hostess. If you're the manager of a store, you will be using customer service. If you're employed during a business or maybe ina hospital, you will be using customer service. So, just about any time you're dealing with people from the general public and they are customers and you're trying to assist them, you're doing customer service. So, there are many various problems
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