Digital Skills Plan
a
• Resource to train/signpost to training staff for non-academic systems. • Improved induction and training as new systems are rolled out • Ensure staff are aware of useful functionality of current systems
Data Strategyaa a
1
Lack of digital training and not making the most of what we already have
2
Lacking data and analytic capabilities for insights and data driven decision making
a
• Review all current dashboards • Completely redesign useful dashboards and engage with staff as to what other dashboards are needed • Dashboards to have limited, easy to use, self-service and to be trusted source of truth – information at a glance
Finance Upgrade Plan
a
• Fit for purpose finance system, that integrates with other systems and provides real-time management information • Retender or shared service agreement required • Then significant migration and re-integration exercise required
CRM
a
a
• Understand where applicants are in the journey, to help them progress through the stages to enrolment • Have a holistic view of student experience across all systems and contacts • Capture delays and gaps in processes, and highlight students at risk
Student Engagement Tracker
a
• Increase number of data points to understand student engagement better • Include information on learning preferences from micro credentials • Relaunch to academics
3
Student retention needs to be improved
Digital Assistant/automation
SITS Integration and workflows
4 5
Systems are not joined up effectively , information is difficult to find
Campus technologies not adequate for modern teaching delivery
University systems do not match our teaching reputation
a
• Replace bespoke integrations with an integration tool approach, for speed of change and reduction of risk • Analyse what other integrations and workflows would be useful • Increase integrations and workflows
Records Management
a
• Document and secure our vital records • Address key risks and improve policies and controls • Implement records management processes and system if required
Learning Technology Plan
a
• Improved video content capture, editing and streaming • Improved AV technology in all teaching rooms • Improved learning and assessment technologies to be determined
Building Technology Plan
6
a
• Engage with experienced supplier and connect to systems to answer simple questions, for students, staff and visitors to our website, on range of platforms • Acting with agency - Provide personalised prompts and guidance, and can undertake given tasks – like pay this bill, book this room • Acting Autonomously – real-time feedback on assessment writing, and automatic assignment marking for example
a
• Self-service, single system for resource booking, digital screens outside of rooms, allowing booking and redirection messages • Improved AV technology in every classroom for flexibility, collaboration and in-class and on-line hyflex learning • Smart campus technologies as determined by Campus Masterplan work
Research Technology Plan
a
• TBD by RKE Strategy but likely to include: Improved connectivity and reporting with finance system • Increased access to datasets • Increased knowledge of cross-departmental and external joint working and funding opportnities
Innovation and Continuous Improvement • Increased digital signage across the campus • VR/AR Pilots • Advanced Telepresence technology
a