Machinery & Service Guide

Machinery & Service

Abco - King Of Mobilisation

Onsite Training & Support

Hire Service Option

Planned Maintenance Service

Insight Into abconet

Service Job Procedure

Parts & Order Procedure

Order Procedure

Template Procedure

Custom Reporting

Abco - King of Mobilisations

Start-Ups

Abco has 50+ years of experience in national our clients that partner with us.

We have a rigorous internal training program on all innovative cleaning products and services that ensure our staff can teach and upskill clients on the chemistry of cleaning.

The Abco team are accustomed to giving our clients full support including working late nights or early mornings to ensure all things run smoothly

What suppor t we offer

• Pre-mobilisation site audit and report maximising productivity and lowering cost from a pre-planning perspective.

• Full set up of any equipment prior to delivery, including trolley assembling and equipment pre-delivery testing.

• Customised chemical wall charts and full SDS folder collation.

• In depth equipment and chemical training on-site accompanied with custom videos for future onboarding of new staff.

• Assist in the set up of cleaners rooms, including installing the necessary chemical dispensers, such as, our Rubix solutions dispenser

Onsite Training & Support

We have rigorous internal training programs on all innovative cleaning products and services that ensure our staff can teach and upskill clients on the chemistry of cleaning.

The Abco Team are accustomed to giving our clients full support including working late nights or early mornings to ensure all things run smoothly.

This also includes on-site practical training with cleaners on all products and equipment supplied from Abco.

Benefits Of Our Sessions:

We believe in excellence in cleaning and this is why Abco regularly hosts innovation sessions and business breakfasts with our core clients across the country.

• We share leading industry knowledge in cleaning technologies and business strategies.

• Receive insights from global partners and leading trends in scaling up your business.

• Network with key industry partners and individuals.

Hire Service Option Equipment Hire

Abco is now offering easy hire solutions. You can now lease from our fleet of industryleading machines and return anytime after 8 weeks.

Why You Should Service Your Machine Regularly

Planned Maintenance Service

Prolongs the life of equipment

Minimises expenses overtime

Why choose our Service team?

Abco Products seek to offer a complete ‘one-stopshop’ to provide cost-effective service solutions for every issue faced in operating cleaning equipment.

We care about your investment as much as When you buy cleaning equipment from us, it is a priority for us to ensure that our customers cleaning services remain uninterrupted and that we can support equipment breakdowns fast so you can get back to work.

You can log your own service call through our online portal or by emailing us or calling us. Each booking progress and status of the job.

An Insight Into abconet

The market leading, purpose built, online ordering, service & equipment portal

How To View Equipment

Select the equipment out of list of functions

Once Selected The Equipment Dashboard Will Appear

Overview of equipment dashboard

Serial number on the machine

Where your equipment is located at

Make & model of your equipment

When the machine has had last contact/service

If there is a date, there is preventative maintenance booked in.

Utilisation (Actual usage vs. possible usage)/ uptime (how often the machine is being used)

Select Machine to See Extended Information

Below Is An Overview Whats Included

How To Book A Service

After clicking book service on the equipment page, this page will appear, fill out all details and click save to complete

Book A Service From Live Chat

(Located at the bottom right corner)

Call 1800 177 399 to book a service over the phone (please ensure you have all details ready to go over the phone: equipment, site, service order type, site contact, phone number, PO number and description) OR

View Full Service History On All Machines

Select the services out of list of functions

Tech Unassigned

Scheduled

Completed Need Equipment

Assignment

Processing

How To Order Spare Parts

Select the services out of list of functions

Scroll to the bottom and order parts

View Order Progress

Select the services out of list of functions

Search for order

Filter order period

Track progress of placed order

Location where order has been placed

Person who placed the order

View Templates

SITE TEMPL ATES

abconet’s new template function lets you set lists of consumables for multiple sites, taking the hassle out of placing repeat orders. You can edit your templates at any time if needed, including applying one template to different sites which helps with managing multiple sites.