The first step in addressing the pandemic was the Government implementing a complete lockdown. Smart cities post the strongest support in efforts to combat the disease. Technological innovations boosted during the lockdown. Innovative ways to collaborate and respond to the crisis were set in place by forty-five smart cities. Database keeping track of the entire country helped to contain the virus. Smart cities turned their control rooms into a Covid - 19 War room. Smart cities did all the tracing, tracking, updating test and quarantine protocols, managing lockdown, safe access to health systems and making sure helpline operations functioned twenty-four seven. See More: https://www2.deloitte.com/in/en/pages/public-sector/articles/smart-city-2020.html