CHATBOT - A Modish Way of Communication

CHATBOT: A Modish Way of Communication

Facts of Chatbot: ●

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. ● Most Chatbots are retrieved by Google Assistant, Amazon Alexa, Facebook messenger, Whatsapp etc. ● It is basically a AI based chat option, by which businesses can now make their own chat representative for the Messenger to tackle the most reasonable queries by the customers. ● These are austere softwares that interpret anything you type or say and accordingly respond by answering or executing the command.

How does Chatbot works? â—?

Pattern Matchers: A request is sent from the user. Bots use their pattern and simply the texts to create a response for the user. They get to know the answer because their names are mentioned in associated pattern.

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Algorithms: For each questions their lies a unique pattern in the database, that helps to provide respective response by the bots. AI analyzes the requests, and take the information of users into account.

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Artificial Networks: Each lines are torn into individual words and further is entered as input for neural networks. Moving forward, they are calculated by different iterations.

Benefits of Chatbot: ●

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Chatbots can automate customer service process while taking care of time consuming B2B activities, from ticket generation to complaint management.

Chatbots can promote your offers, products, services and take orders too.

They can simplify international payments process by combining bitcoin and other cryptocurrency with it to make faster payments.

With chatbots development and implementation, enterprise resource management can be sufficiently automated, thus reducing human intervention and corresponding costs.

Types of Chatbot: â—?

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Customised Chatbot: We develop smart chatbots that helps you serve your customers round-the-clock with personalised experience, capable enough to handle multiple conversations simultaneously.

Social Media Chatbot: These chatbots enable you to automate your marketing campaigns, customer support and sales in an intelligent manner. It enables you to keep in touch with prospects while improving the way businesses interact.

Consulting Chatbot: Anything from weather forecast to dinner travel reservations, news updates to home appliances control, is possible with these bots.

Industries catered by Chatbot: According to an estimation, 80% of businesses want to implement chatbots in their business model by 2020. Industries that can derive the greatest benefits by enacting consumer-facing chatbots are: ● ● ● ● ●

Hospitality Banking/Financial Retail Service Businesses Publishing

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