Importance of Telecom Digital BSS Platform for CSPs Telecom enterprises should also keep up with the times by transforming the digital landscape, launching new services, and satisfying dynamic customer demand. A Business Support System, known as BSS, is the most relevant starting point for telco digital transformation. Importance of Digital BSS Solutions for CSPs and Telcos: BSS is an infrastructure of digital solutions that acts on a client’s side in contrast with the Operation Support System (OSS). In plain language, digital BSS is a set of products that help telcos automate their business operations, keep in touch with subscribers and serve them. Meanwhile, OSS establishes control processes for a network and its equipment. Each system is used by Communications Service Providers (CSP) and is needed to support quality telecommunication services. Major goals to be achieved using telecom digital BSS platform:
Making client-related processes well-designed and agile Enhancing customer experience Creating versatile products and offers Finding a suitable solution for any client and domain Supporting cooperation with partners Increasing the ARPU level
Major Digital BSS Telecom Trends to Look for in 2023 Cloud Migration Every man and his dog heard the telecom industry migrating to the cloud. In 2023, digital BSS for telecom will continue to expand. This way, enterprises can achieve:
Desirable scalability Convenient management Easy software maintenance Low operational costs Sustainability
The ongoing movement towards embracing cloud and hybrid cloud infrastructure reflects a significant change in how applications are hosted, allowing unrestricted accessibility. This transition encompasses offering various services as a part of the "as-a-service" (XaaS) model. It is projected that this industry will witness remarkable growth, reaching a valuation of $2.4 billion by the year 2029.