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Club Study

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Business Metrics

Business Metrics

Regular industry data supporting informed decision making

Club Study connects Managers with industry Insight, and a global network.

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Our minute surveys are used to collect immediate and diverse responses from 59club’s global network, with results analysed to identify emerging trends, and then published days later. Each fortnightly survey highlights technical, conceptual and philosophical insights from inside Golf, Leisure & Hospitality businesses from across the UK, Europe, USA, Canada, Asia, Middle East, Africa, Australia & New Zealand.

The Insight, Collaboration and Community that Club Study creates, will inspire curiosity, and ultimately empower Club Managers to make informed data-driven decisions.

40% of clubs allow their staff to dine at their club, though most state it's during certain times or infrequently

“We want our staff to be proud of where they work so typically if they have family in town for a special occasion, we will let them dine at the club with their family"

Participants are encouraged to submit questions they would like to appear in subsequent surveys, putting Club Managers in control of the direction the study takes to give an industry perspective like no other.

Previous reports have revealed a Club Manager's typical ratio of hours spent in versus outside the office, the composition of a club's board or management group, the frequency of F&B menu changes, and emotive responses to pinpoint a manager’s stress level, to provide a broad flavour of what’s in store.

Club Study is a complimentary offering as part of 59club’s commitment to support the Club Manager to achieve Customer Service Excellence by harnessing insight, collaboration and building community.

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