Appraisals - the evolution

Appraisals

The Evolution www.grosum.com

Background • Many people are saying Performance Appraisals will be scrapped soon.

• But appraisals have an important purpose – to evaluate employees on their work objectives.

• This purpose cannot be scrapped.

• Maybe, Appraisals will evolve !!!

But ‌ How will Appraisals evolve to be more acceptable to it’s naysayers.

The evolution has to happen at 3 levels People Process Technology

People • All change starts with people.

• Employees & Managers that form the core of the process need to bring the change.

• Managers need to be employee Coaches with a hand on the shoulder; guiding the employee to do better • Employees need to open up & look at Managers as the Senior in school and not someone to be servile towards • This will result in more interactions that are open & feedback based for the employee.

Process • Once a year evaluation alone wont work.

• Feedback orientation should increase frequency of interactions that are open & discussion based with plans for follow-ups.

• The focus is to help employees develop & be better enabled to perform.

• Ratings & scores need to be minimal as that implies a threat to employees. Discussions should not be quantitatively evaluated.

Technology • Technology needs to evolve to support the changing needs of people & process.

• Tools for feedback that aids easy capture of open ended discussions with follow up plans and reminders.

• Analytics have a key role to provide actionable insights from the unstructured feedback data to help employees & Managers both take informed decisions.

Conclusion • Change to evolve is the anticipated mantra for Appraisals – change across the 3 pillars of People, Process & Technology.

• Check out how Infosys is evolving it’s People, Process & Technology to meet the needs of changing times “Crowdsourcing feedback at Infosys"

Simple, Effective, Ongoing - Employees love it !

www.grosum.com

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