EFFECTIVE TECHNICAL REPORT WRITING
14 - 15 JUNE 2015 13 - 14 SEPTEMBER 2015 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES
INTRODUCTION
YOUR INTERNATIONAL COURSE FACILITATOR
Effective Technical Report Writing will provide you with the skills to write technical reports and proposals that are informative, persuasive, clear and professional.
Tim North
Many professionals mistakenly believe that technical writing is meant to be hard to understand. Their writing is complicated, long and too jargonistic. Unfortunately, many managers write this way because they think it is expected of them. In practice, this just makes it harder to persuade your readers of the correctness and worth of your ideas.
Director
Technical writing is really about communicating complex information clearly. This is a skill that can be learned. Clearer writing can lead to greater comprehension and an increased likelihood that your report or proposal brings about your desired goals. This comprehensive course will show you how to write technical reports that are highly informative and understood the first time they are read. This course will give you the skills needed to write technical reports that are compelling and highly persuasive. You will also learn all the details of the craft of technical writing.
“The skill of writing is to create a context in which other people can think.” - Edwin Schlossberg
Latest TESTIMONIALS “A lifesaver for all corporate employees.” ~ Radziah Yusof, Technical Consultant, iPerintis, Malaysia
”Tim's presentation was excellent. He makes every single point crystal clear.” ~ YC Ong, Regional IT Project Manager, Jabil Circuit, Malaysia
”Very good workshop, as it not only explains the techniques of writing, but also the strategies of how to make people interested in our proposal or report.” ~ Erista Adisetya, Plant Manager, PT Sari Husada (Danone)
BSc(Hons), GradDipHumResDev, MEd
Scribe Consulting
PROFILE Tim North is a computer engineer who became a writing trainer. Tim has spent more than twenty years teaching computer engineering at the Curtin University of Technology. During this time he has learnt first-hand that most engineers haven’t been shown how to write well. So, for the last ten years, he’s been running writing courses for engineers and others. He has extensive experience writing and delivering practical workshops. His feedback from government and industry clients is consistently high. Tim has been the director of his own training company, Scribe Consulting since 1998. His background is a diverse one and includes: over twenty years teaching computer engineering over ten years delivering writing training to government and industry providing on-site training for large resource companies the development and delivery of many highly-regarded training courses writing the internationally known Better Writing Skills newsletter working as a technical writer for local engineering companies copy editing and proofreading for the academic, government and industry sectors providing training needs analysis.
“This is an integrated and comprehensive course suitable for a wide range of professionals! Excellent coordination and interaction with participants.” ~ Leong Siew Fong, G&G Project Manager, emgs Asia Pacific
”Tim has been a very delightful and informative trainer. During this training, he covered in detail essential & non-essential items, providing us with key elements for all our writing needs.” ~ Nadia Atif, Technical Writer, TransCore, UAE
“Fantastic workshop, delivered clearly with a logical flow and a great handout. By far the best workshop I have attended.” “I liked the structured and clear 'rules' given and the 'angles' of the chapter. Fully met with my expectations”
ONUS SPECIAL Bill receiv ive a
in ipants w ain icip Parttic ing manualu inin tr e v iv s si n e o h y rovide compree t This will pf mat. f rm PDF fo o s 00 page with over 2 sively tested training n e compreh guide you in your material to riting when you return technical w to work.
~ Anette Nilsson, Developing Engineer, Borouge Pte Ltd, UAE
Tel: +6016 3326 360
Fax: +603 9205 7788
kris@360bsigroup.com
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COURSE CONTENT DAY1 WRITING TECHNICAL REPORTS After completing this part of the training, you will be able to: Explain the importance of identifying your readers and their needs. Identify how much technical detail your readers need and will understand. Create a needs-analysis table to organise who needs what. Provide information to diverse groups of readers with different needs. Deal with conflicting needs. Explain why it is essential to prepare an outline. Write effective covering letters for reports. Write effective executive summaries for reports. Write effective introductions for reports. Write effective conclusions for reports. Write effective recommendations for reports. Use appendices to keep the body of your report brief. Employ general strategies for better scientific writing. Explain why it is wise to provide references (even if they’re not read).
Essential technical editing and writing skills After completing this part of the training, you will be able to: Use abbreviations, contractions, acronyms and symbols appropriately and consistently. Correctly write numbers and units using the metric system. Use capital letters appropriately and consistently. Decide whether to write a number with words or with digits. Employ strategies to prevent the overuse of acronyms. Use punctuation correctly and consistently. Use bulleted and numbered lists correctly and consistently.
DAY2 WRITING TECHNICAL & BUSINESS PROPOSALS After completing this part of the training, you will be able to: Explain the key difference between reports and proposals. Identify the six essential questions that you must answer in your proposal. Explain the importance of establishing your credibility. Explain the importance of solving a problem for your readers. Write a covering letter that quickly establishes context. Construct a title that includes a recommendation and a benefit. Write an effective executive summary. Write a background section that provides the necessary context. Convert features and advantages to benefits. Employ a modular format. Employ plain English to enhance your clarity and reputation. Employ highly effective persuasion strategies. Engage in effective lobbying behaviour.
WHY THIS EVENT 360 BSI recognizes that there is a significant gap that occurs between training delivery and successful implementation. Effective Technical Report Writing by Tim North is all about how complex communication can be made clearly. This is a skill that will be taught and can be learned during this training. After completion of the course, managers will be able to apply and use the right and effective writing techniques immediately when they return to work. Participants may choose to bring along their own laptop. Participants can bring (if they wish) some samples of their reports to get professional assessment, view and advise. This is a unique training course and full of new information, ideas and latest techniques that will surpass your expectations.
NOTE: The enclosed information is a general overview of the course we offer. However each course will be tailored to suit individual clients’ needs. Please inform us of any additional topics to be included, at least one week before the training dates.
PREVIOUS PARTICIPANTS include: AECOM Borouge Pte Ltd BP China CNOOC SES Ltd Danone Dialog Group Dolphin Energy Ltd EMARAT ExxonMobil GlaxoSmithKline (Tianjin) Co Groote Eylandt Mining Co. (BHP) Johnson Controls Leighton Contractors L'Oreal
Marbu Contracting Co. WLL Oryx GTL PepsiCo Petroleum Development Oman Petronas Malaysia Pfizer China Premier Oil Prison Department of Malaysia PT Bredero Shaw Indonesia PT Holcim Indonesia PT Kaltim Prima Coal Technip Geoproduction Malaysia Total E&P Indonesie Weatherford Oil Tool Middle East
WHO SHOULD ATTEND All Engineers & Technical Personnel Project Managers Line Managers Executives & Managers Sales & Marketing Professionals HR, Administrative & Support Staff
COURSE SCHEDULE 8.30 9.00 10.40 - 11.00 12.30 - 13.30 15.00 - 15.20 17.00
Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day 2
REGISTRATION FORM
BOOKING FORM EFFECTIVE
TECHNICAL REPORT WRITING
Fax: +603 9205 7788 Tel: +603 9205 7772
14 - 15 JUNE 2015 13 - 14 SEPTEMBER 2015 RADISSON BLU DUBAI DEIRA CREEK UAE
Mobile: +6016 3326 360 Email: kris@360bsigroup.com
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360 BSI provides in-house writing training for business and government clients at all levels: from clerical to executive.
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You will receive practical, jargon-free writing training from a professionally qualified educator with over twenty years of teaching and training experience.
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Understanding Emotional Intelligence Executive Presentation Skills Negotiating Sales Success & Customer Loyalty Root Cause Analysis Stress Management at the Workplace
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For Room Reservation, contact for 360 BSI corporate rates. Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE
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Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry 100% liability. However, course materials will still be couriered to you.
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VENUE & FEES
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DUBAI, UAE: 14 - 15 JUNE 2015 SINGAPORE: 15 - 16 JULY 2015 DUBAI, UAE: 13 - 14 SEPTEMBER 2015
USD 1,995 per delegate USD 4,995 - Special for Group of 3 USD 7,500 - Special for Group of 5
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client.
* Save up to 50% for In-house Training programs
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Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual
Thank you for your registration!
PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001
All payments must be received prior to the event date
360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
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360 BSI Training Calendar 2015 Event Code
Type
KK-MN-KL-125/126
IT
SV-SS-DUB-96 KK-TE-DUB-43
Safety General
SV-SS-DUB-97
Safety
KK-TE-SIN-44 KK-MN-KL-127 KK-TE-KL-41 KK-MN-JAK-128 KK-TE-JAK-42 KK-TE-DUB-45
General IT General IT General General
SV-FI-DUB-9/10
Finance
Fraud Control & COSO 2013 Framework: Improving 13 - 16 Sept 2015 Internal Controls and Organizational Effectiveness
SV-MN-DUB-131 KK-MN-KL-117/118
HR General
13 - 15 Sept 2015 19 - 22 Oct 2015
Dubai Kuala Lumpur
19 - 22 Oct 2015
Kuala Lumpur
25 - 28 Oct 2015
Dubai
25 - 28 Oct 2015
Dubai
08 - 11 Nov 2015
Dubai
08 - 10 Nov 2015 08 - 10 Nov 2015 08 - 10 Nov 2015 11 - 12 Nov 2015
Dubai Dubai Dubai Dubai
KK-MN-KL-119/120 KK-MN-DUB-121/122 KK-MN-DUB-123/124 KK-MN-DUB-129 KK-MN-DUB-131 SV-MN-DUB-132 SV-SS-DUB-98 SV-SS-DUB-99
COURSE TITLE Document & Information Management, Security, Retention & Archiving Visible Safety Leadership Effective Technical Report Writing Quality, Behavior & the Bottom Line: The Human Side of Quality Improvement Effective Technical Report Writing Document Management, Security & Retention Effective Technical Report Writing Document Management, Security & Retention Effective Technical Report Writing Effective Technical Report Writing
Effective Performance Management Negotiating Sales Success & Customer Loyalty Effective Communication, Presentation Skills & General Report Writing Negotiating Sales Success & Customer Loyalty General Effective Communication, Presentation Skills & General Report Writing Document & Information Management, Security, IT Retention & Archiving Management Green Supply Chain Management Preventing Workplace Bullying HR BBS: Safety & Leadership Safety Root Cause Analysis Safety
SV-FI-KL-11/12
Finance
KK-MN-SIN-130
IT
SV-SS-DUB-100 SV-SS-DUB-101
Safety Safety
DATE - 2015 08 - 11 June 2015
Kuala Lumpur
14 - 15 June 2015 14 - 15 June 2015
Dubai Dubai
16 - 17 June 2015
Dubai
15 - 16 July 2015 02 - 03 Sept 2015 02 - 03 Sept 2015 07 - 08 Sept 2015 07 - 08 Sept 2015 13 - 14 Sept 2015
Singapore Kuala Lumpur Kuala Lumpur Jakarta Jakarta Dubai
Fraud Control & COSO 2013 Framework: Improving 30 Nov - 01 Dec Internal Controls and Organizational Effectiveness 2015 Document & Information Management, Security, Retention & Archiving BBS: Safety & Leadership
Root Cause Analysis
VENUE
Dubai
Kuala Lumpur
06 - 09 Dec 2015
Singapore
06 - 08 Dec 2015 09 - 10 Dec 2015
Singapore Singapore
Contact Kris at kris@360bsi.com to register or for further details. Tel: +60 16 3326 360