BULLETIN 09-43
22 OCT 2009
Monday, Tuesday, and Friday 0730 – 1530; however, doors will close at 1530 daily and the time for customer sign-in may be cut off prior to 1530, depending upon the number of customers waiting for service at the time so that everyone can be seen by close of business at 1600. Wednesdays, by command directive, the ID card Office at Schofield Barracks is required to provide priority service to all incoming Soldiers in the Replacement Detachment (normally about 150+ Soldiers) that day. Walk-in customers can only be seen on a stand-by basis, and on occasions, not at all on Wednesdays. Thursday, Open 0730 – 1130: Closed for Mandatory Training 1130 – 1600. FORT SHAFTER, Bldg 1507, 163 Stream Road, Fort Shafter Flats; Phone: 438-1757. Monday, Tuesday, Wednesday and Friday, 0730 – 1530. Thursday, Open 0730 – 1130: Closed for Mandatory Training 1200 – 1600. Please schedule your visit to the Schofield Barracks and Fort Shafter ID card Offices accordingly, or call ahead for more information and assistance. HOURS OF OPERATION, CONTACT INFORMATION, AND LOCATIONS OF OTHER ID CARD ISSUING FACILITIES ON OAHU, HAWAII US Army Reserve Center, Fort Shafter Flats: 1557 Pass Street, Bldg. 1557, 3rd Floor: Office hours are 0800 – 1130 and 1300 – 1500, Monday – Friday. Phone: 438-1600, ext. 3195. Tripler Army Medical Center (TAMC): Office location is at the Oceanside Entrance, 2nd door on right: Office hours are 0730 – 1530, Monday – Friday. Phone: 4339166/9167. Pearl Harbor Naval Station: 4827 Bougainville Drive, Honolulu, HI (next to the Moanaloa Shopping Center): Office hours are 0730 – 1530 for first-come first served walk-ins and 0800 – 1500 for appointments. Appointments are preferred. Phone: 471-2405 ext. 5207. U.S. Air Force, Hickam AFB: 624th Regional Support Group, Hanger 7, Rm. 2: Office hours are 0800 – 1600, Monday – Friday by appointment only. Phone: 449-3393. U.S. Coast Guard, Honolulu: Sand Island Administration Bldg., 2nd Floor, Honolulu, HI: Office hours are 0800 – 1430, Monday – Friday, by appointment only. Phone: 842-2062/2063. U.S. Marine Corps, Camp Smith: Bldg. 1, Room 111. Office is open Tuesdays and Thursdays only. Phone: 477-8907. 25. USE OF DEERS/RAPIDS ID CARD EQUIPMENT IN PSDR UNITS IN HAWAII. Proper management and use of the Real-Time Automated Personnel Identification System (RAPIDS) deployable ID Card workstations supporting MTOE brigade and brigade-size units under the Personnel Services Delivery Redesign (PSDR) program is critical to mission success, particularly during periods of deployment and redeployment. Failure to capitalize on this important asset places additional workload on the installation ID Card facilities, overburdening these facilities, extending customer wait times, and prolonging Soldier absences from the unit area. Proper employment of the Brigade Combat Team (BCT) workstations can alleviate much of this workload. A review of deployable rapids workstation utilization data conducted by the Defense Manpower Data Center (DMDC) at HQDA reveals that a significant number of ID Card workstations in PSDR units continue to have little or no usage and/or significant down time associated with non-use, deployment, and redeployment. Key to successful operation of the deployable RAPIDS workstation is its continued use in both tactical and non-tactical environments. Commanders should review internal operating procedures to ensure proper and consistent utilization of the DEERS/RAPIDS ID card equipment. For more information on this topic, see ALARACT Message 097/2009 Utilization of DEERS/RAPIDS Deployable Workstations Supporting PSDR Equipped MTOE Bde Organizations, DTG 061756Z APR 09. Point of contact is Mr. Elbert Jackson, Army DEERS/RAIPDS Project Officer at DSN: 221-0202 or Email Jack.Jackson2@conus.army.mil. 26. ID CARD SUPPORT FOR SOLDIERS IN PSDR UNITS. In 2006 and 2007, the following units/commands in U.S. Army Hawaii transitioned to the Personnel Services Delivery Redesign (PSDR) program: 25th INF Div, STB th 25 CAB 45th Sust Bde th 130 Engr Bde
2nd SBCT 8th TSC, STB 500th MI Bde USARPAC, STB
3rd IBCT 8th MP Bde 516th Sig Bde
Under the PSDR initiative, several Human Resources/Military Personnel functions, including issuing Common Access Cards (CAC)/ID Cards for assigned/attached Soldiers were assumed by the supporting Brigade/Command S1s. Accordingly, all Soldiers assigned to these units are required to report to their respective S1’s for ID Card/DEERS service and support. However, many Soldiers are still unfamiliar with PSDR, and they routinely report to the Directorate of Human Resources (DHR), ID card Offices at Schofield Barracks and Fort Shafter for CAC/ID Card support. The DHR, ID Card/DEERS offices are still required to provide all ID Card/ DEERS support to all Family Members and to Soldiers in Non-PSDR units, i.e., USAG-HI, PACOM, JICPAC, SOCPAC, 311TH Sig
6