June 2024
AGE-INCLUSIVE AMERICAN CITIES
TABLE OF CONTENTS
America is aging.
To keep pace, we must deliberately reimagine and reposition the core of our cities – policies, infrastructure, systems, and services.
All sectors of our economy are affected by the expanding older adult workforce and consumer base; we must turn these trends into opportunities.
Every generation is impacted. Cities must prioritize sustainable innovations with older adults and their caregivers.
TAKE ACTION TODAY BY AGING OUT LOUD!
CALL TO ACTION
AMERICA IS AGING
72.22 million Americans are 60 years of age or older. That's 1 in 5 people!1
The number of older Americans will more than double over the next 40 years, reaching 80 million+ in 2040.2
AGE-FRIENDLY COMMUNITIES LAUNCH
The World Health Organization (WHO) establishes Age-Friendly communities. Cities concentrate on physical and social accommodations for older adults, with a lens zoomed into the here and now.
Adults nearly 2000
Some cities may be championing an Age-Inclusive agenda, others may be considering how to grow their Age-Friendly efforts to an Age-Inclusive standard, while others are only just beginning the journey.
No matter where a city sits on the spectrum, this guidebook can provide structure, inspiration & support.
Adults ages 85 and older will nearly quadruple between
2000 and 2040.3
All Baby Boomers will turn 60 by January 2025.4
By 2034, the United States will have more people over the age of 65 than under the age of 18 for the first time. 5
DECADE OF HEALTHY AGING
U.S. CONFERENCE OF MAYORS (USCM) TAKES ACTION
Mayors across the United States pass a resolution establishing a working group to define the United States’ approach to aging populations and shifting demographics. The approach is called “Age-Inclusive."
The WHO and United Nations designate the Decade for national action. Focus is on crosscollaboration and broad stakeholder engagement. Lens is to serve today, while building for tomorrow. Countries are charged with considering cultural shifts and systemic change while expanding Age-Friendly focus on the built environment.
USCM AGE-INCLUSIVE WORK GROUP
USCM Age-Inclusive Work Group Members
AGE-INCLUSIVE
This guidebook was created by the US Conference of Mayors (USCM) Age-Inclusive Work Group - 19 cities from across the country that all share a large population of older adults (approximately 20%). We are grateful for their engagement, time and passion.
HOW TO USE THIS GUIDEBOOK
PRIORITIES OPERATIONS CITY PLANNING ACTIVITIES
Explanation of the significance of the Action Area and intended impact.
OVERVIEW
EXAMPLES
Summaries of successful actions by work group members. View resources for more detailed information.
RESOURCES USE IT
Reference documents that detail examples and provide points of contact.
Engage with older adult residents on how to apply the actions to your city
While cities may vary in size, demographics and characteristics, Age-Inclusive actions are broadly applicable.
Reach out to example cities for thought partnership and support.
Age-Inclusive? WHAT IS
Age-Inclusive is...
proactive - taking bold steps, planning today for tomorrow’s future, getting and staying ahead of the curve.
combatting ageist stigmas and stereotypes.
recognizing and nurturing intergenerational communities and support structures.
a unifying truth: we are all aging every day.
all of us, while centering older adults.
To
be
Age-Inclusive is to deliberately
communicate partner legislate combat ageism establish intergenerational connections create equitable access and outcomes with older adults and their communities. design
Age-Inclusive City BECOME AN
Deliberate ACTIVITY
Age-Inclusive cities are proactive and intentional.
Deliberate DESIGN
Deliberate COMMUNICATION
Is information accessible older adults with varying abilities?
Consider font, paragraph and spacing.
Disseminate information languages by older adult communities.
information accessible to adults varying abilities?
INTENTIONAL DESIGN & OUTREACH
What communication channels reach older adults best?
Is your city using age sensitive language to identify services for older adults?
font, structure spacing.
Disseminate information in spoken adult communities.
Bring information to older adults in their communities.
Consider and consult with potential partners who can be trusted messengers or may otherwise be embedded in the community.
Consider how to break through stigmas associated with requesting and accessing support and services.
There is still a digital divide between generations - older adults may not have access to necessary equipment to access online information, experience navigating online content or familiarity with scanning QR codes.
Examples of Deliberate
COMMUNICATION
with older adult through community services.
Targeting the digital divide through partnerships with hospitals and community workers.
Kansas City
Community for All Ages requires cities to hold community meetings, conduct surveys and engage with residents.
with community based organizations for translation and services.
Seattle
Addresses the digital divide in its Age-Friendly Discount Directory by offering printed materials in addition to online information.
Chicago Seniors Connected provides older adult services outreach, resources and communication as well as serving as a virtual older adult center with over 124 unique telephonic and virtual program offerings since inception.
Jacksonville
Chicago
Maximize inclusivity to maximize impact.
LEVERAGE RESOURCES AND UNITE COMMUNITIES
Age-Inclusive partnerships are broad-based and should consider community based organizations, Area Agencies on Aging, philanthropy, city council, and businesses. The more stakeholders involved, the greater the possibilites!
Collaboration and coordination between city agencies.
Never forget always partner with older adults and their communities.
Partnerships across city agencies are critical to establish multi-dimensional solutions that can be implemented quickly with efficient deployment of limited resources.
Partnerships with adults and caregivers remain paramount
Age-Inclusive cities “WITH older adults their communities.”
adults and their caregivers should be at the all design, discussion implementation.
to partner adults communities. with older caregivers paramount as cities act adults and communities.” Older caregivers center of discussion and
Deliberate PARTNERSHIP
“The best way to tackle our challenges is by facing them together. When we work together as one city, we can make a lasting difference for our community.”
- Mayor Timothy M. Keller, Albuquerque, New Mexico
Columbus Jacksonville Kansas City
Partnership with LYFT to expand transportation access quickly.
Partnerships with hospitals and philanthropy to bridge the digital divide through laptop donations and volunteer-led trainings.
Regional partnerships with cities, philanthropy, business and residents to create and establish Age-Inclusive models, literature and support networks.
Memphis
Partnerships community based organizations services.
Collaboration and women-owned businesses to frozen meals This partnership transportation food insecurity.
Partnerships with community based organizations for trusted voices to share information through culturally responsive approaches.
Established the Cabinet for Older New Yorkers to cultivate collaboration and innovation between two dozen city agencies.
Passport to the World Congregate Dining Special Meals program creates partnerships with restaurants, caterers and older adult congregate dining sites through special events, cultural performances and meals highlighting cultural diversity and social connectedness.
Dementia-Friendly Communities partnerships establish and connections to resources services adults and
Social Connectivity Learning Network is an interdisciplinary group established adults to learn, share ideas and collaborate. Participants include representatives government agencies, service providers, community organizations and academia. staff play the role of convenor and moderator; content is driven by participants.
The Age-Friendly Discount Directory is a partnership between the City of Seattle businesses to offer discounts to older adults and people with disabilities. More 10,000 people access the discounts with over 100+ participating locations.
Seattle
Los Angeles & Albuquerque New York City
Chicago
with based for translation with minoritywomen-owned to deliver fresh & to older adults. partnership overcame transportation obstacles and insecurity.
Examples of Deliberate PARTNERSHIP
Dementia-Friendly Communities utilize partnerships to establish trainings connections resources and for older and caregivers.
established for older representatives from academia. City participants. Seattle and More than
Deliberate
LEGISLATION
“There is hereby established a fund, which shall be called the Dignity Fund . . . Monies in the Fund shall be used . . . solely to help Seniors and Adults with Disabilities secure and utilize the services and support necessary to age with dignity in their own homes and communities.”
- City of San Francisco, California 2016 Charter Amendment. $38 million annual baseline with cost escalators.
POLICY
Legislate sustainability.
Legislation change is foundation can be sustained elections, and individual makers.
POLICY ACTION TO ADDRESS STRUCTURAL AND SYSTEMIC UNDERPINNINGS
Legislate for sustainability.
Legislate for citywide partnership.
Legislate to incentivize the private sector.
Legislation ensures that is rooted in the foundation of a city and sustained across elections, administrations individual policy
Legislation can establish partnerships between the executive and legislative branches of government to maximize the breadth of impact.
Incentives for businesses to partner and support Age-Inclusive goals can be established through legislative policy. Partnering with business can identify creative solutions, accelerate implementation and reduce costs, while preserving resources, for cities.
Examples of Deliberate
LEGISLATION
AgeFriendly/Livable Plan into order to provide accountability and over a long
Kansas City
Communities for All Ages requires cities to adopt resolutions to become Age-Inclusive and present plans and activities to governing bodies and municipal workers.
Partnership with city council addresses food insecurity.
Voters approved a temporary sales tax for the purpose of building new municipal facilities, including four senior health and wellness centers. Each facility has approximately 40,000 square feet and costs $13,000,000.
Adoption of Age-Friendly Action Plan in 2021 holds the City accountable for actions and discourse. Housing Forward Plan included code amendments to permit accessory dwelling units and facilitate conversions of commerical property to residential.
Los Angeles
Oklahoma City
CREATING WITH A VISION FOR LONGEVITY
Older adults - today and tomorrow - are always in mind.
In an Age-Inclusive city, city planners, architects and policy makers keep older adult accessibility and use in the forefront of their thinking.
Forward thinking. Intergenerational
living is the new standard.
Cities design for today while simultaneously considering how engagement will look as people and communities age.
Age-Inclusive cities spaces that cultivate intergenerational connections. They adapt existing infrastructure and resources to responsive and flexible range of users.
Intergenerational new cities create cultivate use and They also infrastructure be flexible for a
Deliberate DESIGN
"The new senior center shares a parking lot with the new grocery store, a purposeful connection to solve two community needs.”
- Oklahoma City, Oklahoma City older adult resident
Houston
Houston has implemented a three phase design process: planning, implementation and continual improvement. A livability index tool was designed to evaluate every neighborhood.
Miami
Empower 60 is a focused, four week course to support and promote civic engagement by older adults. The course is tailored to overcome the specific challenges of residents in each of the five Miami districts.
Oklahoma City New York City
Four state-of-the-art health & wellness centers funded by a city tax have modern features (e.g., saltwater pools, pickelball courts and equipment tailored for older adults). The city applies lessons learned like maximizing multipurpose space, including older adults in design and flexing with new trends.
Community based organizations indicated barriers to prepare, and serve quality a culturally competent appropriate manner. Department for established a funding opportunity to and expand kitchens meet these needs
Portland
Bureau of Planning and Sustainability engaged older adults, caregivers and subject matter experts to assess livability standards and design an action plan for enhancements.
San Francisco
San Francisco focuses efforts on designing outreach programs that reach the very hardest to reach. They are intentional about maximizing engagement in the distribution of $38 million in annual investments.
Seattle
Northwest Universal Design Council is a group of community members who collectively advance inclusive design principles. The city supports their innovation and advocacy with staffing and seeks their input on design for city projects.
Chicago
Recognizing the of chronic disorganization within older adult communities, the designed programs to de-stigmatize support decision organization and reduction.
based indicated prepare, provide quality meals in competent and manner. NYC for the Aging funding upgrade kitchens to needs on site. the impact disorganization adult the city programs de-stigmatize and decision making, and clutter
Examples of Deliberate DESIGN
Age-Inclusive PRIORITIES
COMBATTING AGEISM CULTURE CHANGE TRANSPORTATION
Key goals of an Age-Inclusive city are eliminating age discrimination, strengthening intergenerational connections and creating equitable access and outcomes. There are many ways to realize these goals. We highlight three priority areas.
City planning, policy and design are fluid, iterative and rarely linear. You may notice overlap across priorities and intersections with Age-Friendly efforts.
TRANSPORTATION ACCESS
HOME & COMMUNITY CARE
COMBATTING AGEISM –CULTURE CHANGE
"I learned that older adults experience ageism oppression very often - daily, weekly, monthly. . . I learned how to recognize it and how to address it." -16 year old Bronx high school student
"Family means everything in our city. The close, intergenerational tradition of Albuquerque families forms the fabric of who we are, and what we value. When we pave a smoother pathway to healthy living for our aging population, we actually improve the outcomes for all of us."
-Mayor Timothy M. Keller, Albuquerque, New
Mexico
Ageism called out.
Like efforts - isms, such sexism, ageism broadly and challenged. This means resources and highlighting in diversity, inclusion efforts.
Age is a social categorization intersects "categorizations race, class create overlapping interdependent of discrimination disadvantage." ageism is critical communities intersectional
CHANGING THE WAY PEOPLE THINK, FEEL AND ACT TOWARDS AGE AND AGING IS FOUNDATIONAL
must be out.
Anti-ageism begins with language.
efforts to address other such as racism and ageism must be and specifically challenged.
means dedicating to combat ageism highlighting ageism diversity, equity and efforts.
social categorization that with "categorizations such as class and gender to overlapping and interdependent systems discrimination or disadvantage."6 Combatting critical to realizing communities that provide intersectional access.
Is your city using agesensitive and positive language to identify services for older adults? Is information disseminated in the key languages spoken and read by older adults in their communities.
Is information available for older adults with varying abilities, and backgrounds.
Are you bridging the digital divide when deciding to share information online.
Intergenerational
engagements break down ageism.
There is no substitute for real life engagement between older adults and other generations to realize similarities, dismantle preconceived stereotypes and prepare future leaders, workers, educators, and policymakers to cultivate more inclusive living, working and learning environments.
Intergenerational connections are key markers of an Age-Inclusive city.
Examples of
COMBATTING AGEISM
New York City Partnership with Department to incorporate into all classrooms resource guides dedicated lesson Reaching youth ages before develop.
Albuquerque
Annual Age-Friendly addresses older empowerment "A Senior I Know" contest for elementary school students intergenerational relationships.
with NYC of Education incorporate anti-ageism classrooms through guides and lesson plans. youth at early stereotypes
Baltimore
The Mayor’s Office of Older Adult Affairs and Advocacy was established to include older adults in the executive and legislative branches of government.
Los Angeles Chicago
Older Adult Employment Services Program subsidizes employment for older adults with government and nonprofits.
The Brain Health Initiative addresses dementia across generations by providing a virtual and call-in program focused on behaviors and activities to support healthy cognitive development and maintenance. Intergenerational partnerships at older adult centers offer services, resources and special events with communities at elementary and high schools and universities.
Age-Friendly summit older adult empowerment and ageism. Know" essay elementary students celebrates intergenerational relationships.
Philadelphia
Government workforce program supports longevity and facilitates intergenerational mentorship.
Expanded DEI Office to include anti-ageism efforts.
Portland Seattle
Age and Disability Inclusion Action Plan addresses ageism for the city.
Required anti-ageism training, "We Love Aging" for all City of Seattle employees, explores ageist biases, explains the harms of ageism and offers strategies to combat ageism in personal and professional lives.
EQUITABLE OUTCOMES REQUIRE EQUITABLE ACCESS
Transportation is a critical link.
Accessible transportation is unique to a city's design and habits.
Without access to travel, all opportunities - work, health, social, civic - are limited. The goal of realizing equitable outcomes for older adults and their communities is frustrated when transportation is out of reach.
Accessible transportation can include redesigning and reimagining public transportation options, access points and scheduling. For some cities, it may be creating new or more options. Still others may need to consider how to make private vehicles more accessible through economic factors like the cost of gas, insurance, parking, signage and toll roads.
Caregivers
transportation.
Transportation priorities need to include the spectrum of individuals that support older residents, including caregivers, young and even children. all priorities, understanding and planning for those needs requires input and listening to the users - older adults, caregivers and their communities.
priorities the individuals older adult including young adults children. As with understanding those input from the endadults, their their must to transportation.
TRANSPORTATION ACCESS
"Access
to safe and affordable transportation options is critical for older adults to participate in social and economic activities."
- Age Friendliness in Portland
New York City
Department of Transportation
Walking Audits bring the city into the community to collect feedback and insight from older adult community members.
Pedestrian Safety and Older New Yorkers Action Plan focuses on short-term reforms and systemic change through data & older adult engagement.
Columbus
Transportation and mobility alternatives through partnership with LYFT.
Updating bus stops based on older adult feedback through outreach and engagement.
Kansas City
Kansas City Communities offers toolkits and workshops dedicated to transportation
Albuquerque
Albuquerque established a Zero Fares program to eliminate barriers to using public transportation.
The Senior Affairs Department expanded transportation limits for older adults to access healthcare across county lines.
Des Moines
Des Moines Area Regional Transit offers Age-Inclusive programs including training on "how-to-ride" and free transportation services.
Memphis overcomes challenges to transportation access shopping by delivering food to neighborhoods. This program benefits from volunteers partnerships with local businesses.
Memphis
Communities for All Ages workshops transportation accessibility. challenges for food food boxes program and businesses.
Examples of TRANSPORTATION ACCESSIBILITY
HOME & COMMUNITY CARE
"They guided me each and every step of the way. We didn't just get a roof, we got hope and security."
- DesMoines older adult
resident
"...It was therapeutic to empathize with everyone and get to meet people in the same situation."
- Chicago
participant in SAVVY CAREGIVER program
Holistic care.
An Age-Inclusive approach and community considers holistically integrates across domains mental health, wellness, substance abuse, physical health. By centering the individual, evaluations supports are customized comprehensive.
In an Age-Inclusive city, the health and wellbeing caregivers considered older adults.
AGING IN PLACE REQUIRES AN INTERGENERATIONAL APPROACH
health
Age-Inclusive to home community care health and care domains health, substance physical centering individual, evaluations and are customized and comprehensive.
Age-Inclusive health wellbeing of are considered alongside adults.
Adaptable housing.
Age-Inclusive home care considers adaptable housing. Design houses today that can be modified or used differently in the future or reimagine existing structures to better serve aging populations and intergenerational family structures and communities.
Supportive programs and assistance that foster intergenerational engagement, problem solving and understanding are critical to successful home and community care goals.
Intersectionality of communities. City planning & emergency preparedness.
In an Age-Inclusive city, investments in home and community care are culturally responsive and reflective of all residents.
Engaging older adults and caregivers in design remains paramount.
Listening for and reflecting intersectionality cultivates communities that are supportive and comfortable for aging.
Cities that are AgeInclusive create physical spaces for social interaction and gathering. While responding to needs for accommodations to existing structures, Age-Inclusive cities also actively plan and create new spaces for congregating.
Emergency preparedness goes hand-in-hand with planning.
Examples of CULTIVATING AGE-INCLUSIVE HOME & COMMUNITY CARE
New York City
Training front-line care professionals provide broad to older adults caregivers.
NYC Aging funds commercial kitchen upgrades and to enhance the of community based organizations to and serve culturally competent meals.
Jacksonville
Area Agency on hosts Elder Source Institute to support professionals in responding to the needs of adults.
Saving Claire is an effective falls prevention program.
City
front-line health professionals to information and their funds kitchen expansions the ability based to prepare culturally meals.
Albuquerque Chicago
Housing Forward Plan adopted by city council and administration to provide more intergenerational housing and building plans. Accomplishments include hotel conversions, accessory dwellings and incentives for development.
CAPABLE (Community Aging in Place, Advancing Better Living for Elders) collaborates with Johns Hopkins University School of Nursing, older adults, nurses, occupational therapists and city agencies to customize home modifications that allow older adults to age in place.
Baltimore Des Moines
Mayor’s Office of AfroAmerican Engagement leads program to shovel snow in communities with older adults.
Improving Our Neighborhoods, introduced in 2022, strengthens neighborhoods, and keeps residents in their homes.
City passed legislation to expand accessory dwelling units enabling families to stay together and age in the community.
on Aging
Source support in of older is falls program.
Los Angeles
Older Adult Employment Services Program subsidizes employment for older adults with government and nonprofits.
Memphis
Partnership with Habitat for Humanity to adapt homes for older adults to age in place.
Partnerships with minority- and womenowned restaurants deliver meals to older adults with limited access to transportation.
Portland
Portland established an Age- and Disability-Inclusive Neighborhood Action Plan. Index evaluates age-friendliness of neighborhoods based on analyses of physical, social and service environments.
Kansas City
Kansas City
Communities for All Ages offers guidance on adaptable housing through workshops, and publications such as Remodeling for Accessible Homes.
OPERATIONAL & STRATEGIES
FUNDING GOVERNMENT
CHALLENGES
GETTING OUT THE WORD REPRESENTATION
FUNDING:
Need is consistently greater than available resources.
AGE-INCLUSIVE INITIATIVES CAN BE BUDGET-NEUTRAL
Voters allocated a one-cent sales tax to older adult health and wellness centers. From 2009-2024, four centers have been built, averaging 40,000 square feet and $13 million/center. The longest operating center has 5800 members.
New York City
Partnership with Habitat For Humanity provided adaptive housing at no cost to the city.
Partnership with LYFT to expand transportation access quickly and cost effectively.
Partner with city council to address food insecurity through legislation.
The Dignity Fund was established through a Charter Amendment. The Fund sets aside a $38 million annual investment to fund social services for older adults, adults with disabilities, veterans and caregivers.
Through the City of New York's Cabinet for Older New Yorkers, city agencies identify opportunities to enhance existing programs and services to be more inclusive of older adults. This is a budgetneutral approach that has meaningful impact. For example, the New York City Police Department community affairs division is now educated on older adult resources and support services. They also have partnerships within local communities to broaden older adult public safety and awareness.
Oklahoma City Memphis
Columbus
Los Angeles
San Francisco
INTENTIONAL COLLABORATION AND INTEGRATION BREAKS THROUGH BARRIERS
Establish Cabinet for Older New Yorkers, mandated by the Mayor's Office. The Cabinet brings together more than 20 city agencies to identify opportunities to work together in support of older New Yorkers.
Incorporate ageism into DEI office; DEI office is the glue that binds all city offices.
Age and Disability Inclusion Action Plan engages entire city.
Anti-ageism training for all City of Seattle employees.
Social Connectivity Learning Network is an interdisciplinary stakeholders, including government, service providers, community organizations and academia, that convene to address social isolation and enhance social connectivity of older adults in Seattle.
Kansas City Region's Communities for All Ages uses a dedicated staff person or elected official to coordinate and communicate across city departments and externally to maximize collaboration and maintain momentum during transitions between administrations and leadership.
New York City
GOVERNMENT
SILOS
group of community social Seattle.
dedicated communicate collaboration administrations
GETTING OUT THE WORD:
Older adults can be harder to reach
PARTNERSHIPS AND INTENTIONAL OUTREACH CREATE INFORMATION CHANNELS
Baltimore
Los Angeles & Albuquerque
Community outreach program reached older adults in their neighborhoods.
Chicago
Partnerships with community based organizations bring information through trusted voices.
Jacksonville
Information about Seniors Connected programming distributed quarterly through brochure circulation in older adult communities and to elected officials.
Targeting the digital divide through partnerships with hospitals to donate laptops and with philanthropy to fund community workers to teach computer skills.
New York City
BRING THE TABLE TO OLDER ADULTS
Walking tours bring city representatives to older adult centers and communities hear directly from residents and experience first-hand their challenges.
Columbus
Bus stop enhancements were made through community engagement.
Baltimore
Miami
Creation of Mayor’s Office of Older Adult Affairs and Advocacy ensures older adults have representation in the executive branch.
The Empower 60 course creates individual civic engagement plans for adults across Miami. Facilitated conversations focus on public policies safety, economic access, clean neighborhoods and effective government. Learning is coupled with action. Each graduate is invited to a City Commission meeting where they are supported to participate.
Houston
Houston identified the need for a range of platforms to engage stakeholders ideas across disciplines to realize the goals of Age-Friendly Livable Communities.
San Francisco
Surveys are a good way to gather information, however, they can often be or overlooked. San Francisco has changed the way it interacts with and feedback from older residents. Changes include focus groups in the community.
Seattle
Age-Friendly Seattle Civic Coffee Hours are monthly conversations that hosted in the community and at older adult centers. Topics are generated the community and a city staff member facilitates the design and speakers. Conversations feature government and community speakers.
Chicago
Chicago Senior Advisory Coucil reviews and makes recommendations regarding Chicago's Area Plan on Aging.
communities to older policies regarding government. Commission stakeholders and share Communities. be ignored receives community. are generated by speakers. regarding
OLDER ADULT REPRESENTATION:
Limited engagement in civic discourse and planning
AGE-INCLUSIVE CITY PLANNING
AGE-INCLUSIVE PLANNING
Life is multi-dimensional and so, too, must be the city discourse and engagement.
MAYORAL ENGAGEMENT
Many cities with robust inter-agency collaboration often share a strong mayoral core. The mayor’s office is instrumental in bringing the departments together and/or holding agencies accountable for Age-Inclusive collaboration and results.
York City
In New York City, the Mayor convened a Cabinet for Older New Yorkers bringing together more than 20 City agencies charged with collaborating to foster an Age-Inclusive City.
In Baltimore, the Mayor established a cabinet-level executive office for older adults to ensure that older adults are represented at the highest levels of government. The AAA focuses on direct service, while the Mayor's Office of Older Adult Affairs and Advocacy streamlines interagency collaboration and advocates for older adults in the Executive branch.
In Kansas City region, the Mid-America Regional Council provides a framework and support for cities to be recognized as Age-Inclusive. Recognition requires legislation, community engagement, selfassessments, and strategic planning. The program offers robust workshops, annual convenings, peer-to-peer support and publications.
New
Baltimore Kansas City
HOT TOPICS
Nothing like a shared concern or impending crisis to break silos and bring seemingly disparate sectors together for solutioning.
In Albuquerque, housing needs was the issue that created an urgency to collectively convene multiple city departments and community advocates to advance Mayor Keller's Housing Forward initiative. Albuquerque
EMBEDDED INSTITUTIONS
A number of cities have reflected on the good work of past Age-Inclusive collaborations and cabinets with hope for a resurgence in interest or reconstitution. As administrations change, leadership moves on, initiatives stall and historical knowledge evaporates, embedding Age-Inclusive institutions in government is an important strategy.
Institutionalizing Age-Inclusive activities helps to ensure that these critical structures remain and continue to impact the growth of cities and residents as they age.
New York City & Baltimore
Mayoral offices like New York City’s Department for Aging and Baltimore’s Mayoral Office of Older Adult Affairs and Advocacy strengthen ongoing and future engagement. Legislation is also a helpful tool to create permanency and accountability in city hall, and the legislative branch. In New York City, the Cabinet for Older New Yorkers has been codified into local law to ensure sustainability. Baltimore passed legislation to create the Mayoral Office.
Strategic plans, especially if officially adopted through executive order or legislative resolutions, create accountability, transparency and enable longevity. See Albuquerque and Houston as examples.
Albuquerque & Houston
OFFICES OF DIVERSITY, EQUITY, INCLUSION AND BELONGING
In some cities, the idea of combatting ageism falls squarely within the work of a centralized office of diversity, equity, inclusion and belonging (DEIB). The benefit of this type of model is that these offices are typically charged with oversight and cross-agency engagement.
We have seen the benefits of this type of design in Philadelphia, Pennsylvania; Des Moines, Iowa; Jacksonville, Florida; and Kansas City, Missouri. These cities were all represented in this work group by leadership in DEIB offices.
Philadelphia Jacksonville Des Moines Kansas City
RESOURCES
Age-Inclusive programmatic and legislative examples from across the country.
2. Initiative Name: Age-Friendly Summit
3. Implementation Date: September 2023
4. Description: The Age-Friendly Action Summit convened over 80 City of Albuquerque employees and community members of all ages to discuss the concept of ageism, asking for them to consider different perspectives and industry use of “age” in today’s society.
5. Background: The City of Albuquerque’s Age-Friendly Action Plan, approved in 2021, provided strategies for Albuquerque to be “a more inclusive, innovative and safe place to live for people of all ages.” As part of that plan, a goal was for the Department of Senior Affairs to host a summit focused on addressing older adult empowerment and ageism. The Summit planning committee thoughtfully planned a convening event focused on ageism. The agenda was designed specifically to combine intergenerational contact with education which is a strategy that has been shown to have a larger effect on attitudes than intergenerational contact alone.
6. Model: This annual event is centered around an aspect of Age-Friendly communities. In the inaugural year, the Summit focus was Defying Ageism and the Age-Friendly Summit topics included:
• Employment, healthcare, perspectives of younger people and older people
• Keynote Speaker Janine Vanderburg, J.D. Senior Strategist, Changing the Narrative. Discussing The Opportunity to lead in Addressing Ageism
The summit includes a dinner event that was modeled after Generations over Dinner to encourage discussion of the topics presented.
7. Measuring Impact: Participants were asked to provide written feedback at the conclusion of the summit by completing a satisfaction survey and by completing an activity. The prompt used in the activity asked participants to complete the following sentence, “As I age, I hope….”
Responses revealed that many participants recognize the importance of engaging with community, engaging intergenerationally, and remaining vigilant to internal and external ageism.
8. Lessons Learned: 65% of participants completed a survey regarding the event. While there was a high level of satisfaction overall with the summit, some suggested improvements were to create more opportunity for participants to engage in conversation/dialogue and to be more intentional in exploring the intersection of age with race/gender identity/poverty. An understanding of the time commitment participants can make to the event should guide planning; some of our participants were not able to participate in the dinner and would have preferred a lunch event. Students were not able to commit to the entire event which limited intergenerational dialogue.
9. Points of Contact for Questions: Agnes Vallejos, Strategic Program Manager, ajvallejos@cabq.gov and Victoria Velarde, Marketing Coordinator, vvelarde@cabq.gov
10. Additional Notes, Comments:
A white paper was developed from the summit and is being vetted for publication. A summary document, or one pager, along with the white paper will be published on our website and distributed through various city and community channels.
A ALBUQUERQUE 1
A ALBUQUERQUE
1. City Name: Albuquerque, New Mexico
2. Initiative Name: Older Americans Month’s A Senior I Know Essay Contest
3. Implementation Date: 1983
Description: The City of Albuquerque Department of Senior Affairs partners with Albuquerque Public Schools, charter and private schools to champion the importance of intergenerational relationships through the “A Senior I Know” Essay Contest.
4. Background: For 42 years, a volunteer group of dedicated, retired school teachers has collaborated with the Department of Senior Affairs to conduct a City-wide essay contest for elementary aged children. These essays range from the humorous to the heart-rending, illustrating the profound impact of intergenerational relationships on our community. Each year more than 900 submissions are received from across the city. Award winners are honored at a special ceremony that invites the participation of the the honored senior, the child’s teacher and principal.
5. Model: The A Senior I Know Essay Contest includes:
• An overview on Older Americans Month and the Department of Senior Affairs’ role in the community addressing ageist stereotypes.
• Annually in November, Department of Senior Affairs, collaborates with Albuquerque Public Schools, Charter Schools, Home School Association, and Private/Parochial School Administrators to promote the program to their students and faculty.
• Each School Administrator is given a Letter of Invitation, Guidelines, and the entry form for the essay submissions.
• School Administrators have three (3) months to work with students on their essays and submit them to the department liaisons.
• After submissions have been returned, a panel of retired educators reviews all submissions and selects 30 winning essays.
• The Department informs the school Administrators in March of the winning essays.
• Department of Senior Affairs sends a congratulatory letter to the school Principal, Teacher, and Student informing all parties of the winning entry.
• Student and their Senior, are provided with a photo shoot in April. The photo is displayed at the event and given to the student and senior.
• A collection of essays is bound, distributed widely throughout the City and posted on the Department of Senior Affairs’ website
• Event is held the first Wednesday of May, Older Americans Month, to celebrate the student and their senior.
6. Measuring Impact: Evaluation of the program is concluded by the number of participating schools and the number of submissions received by the committee.
7. Lessons Learned: Continued expansion and communication with the school systems are a must. Incorporating the discussion around ageism into the youth programming offered at the Department of Senior Affairs’ multigenerational centers is key.
8. Points of Contact for Questions: Angel Montoya, Recreation Division Manager, acmontoya@cabq.gov and Victoria Velarde, Marketing Coordinator, vvelarde@cabq.gov
1. City Name: Albuquerque, New Mexico
2. Initiative Name: Housing Forward
3. Implementation Date: June 2023
4. Description: Housing Forward Albuquerque outlines policies and programs that will make housing available to more residents, including those who do not currently have equal housing opportunities.
5. Background: In response to the emerging housing crisis, the City of Albuquerque launched an emergency initiative to spur access to, conversion and construction of new housing for all segments of the housing market. Addressing the availability of housing for all Albuquerque residents is not only an important part of our strategy to address homelessness, but it is also a key part of our equity, public safety, workforce and economic development strategy.
6. Model: The Housing Forward team convened city departments and community partners to design a multifaceted approach to increasing housing stock: Increasing the Supply of Housing for All Residents:
• Converting hotel/motel properties to supportive/affordable housing through the modification of the Integrated Development Ordinance by removing the requirement that conversions have a full kitchen.
• Converting commercial/office building to housing
• Expanding nuisance abatement laws
• Expanding housing workforce
• Allowing more options in housing types in City zoning code Housing Access for All
• Source of Income Requirements: Enforcement of the new ordinance prohibiting discrimination based on source of income, including vouchers.
• Housing Stability Fund: develop and finance a landlord mitigation fund to help Albuquerque landlords rent to prospective tenants who might be considered higher risk based on credit history, income or other background concerns.
• Limiting Short Term Rentals: to increase the number of existing rentals available to local residents, several cities have instituted limits on the number of short-term rentals an individual or business could hold.
• Tenant Protections: The City will advocate for increased tenant protections to address excessive fees, unfair practices in rental applications and leases and to ensure landlords follow the law.
Advocating and Partnering with State Government. To supplement and support access and supply of housing of all types in Albuquerque, the city committed to actively work on legislative initiatives in the upcoming 60-day legislative session to increase funding and local legislative authority to increase access and availability of housing.
7. Measuring Impact: In year one, two of the six code amendments sent to city council passed. Accessory Dwelling Units are now permissive in the City of Albuquerque and conversions of non-residential uses to housing now only have to provide a microwave and induction cooktop (or other appliance to warm food) instead of an oven. One hotel conversion was initiated. The planning department worked with local architects to create
A ALBUQUERQUE
A ALBUQUERQUE
1. downloadable plans for casitas that will expedite permitting and will save citizens costs to build an accessory dwelling unit on their property. Additional incentives are being implemented that promote development projects that will result in permanent housing within Metropolitan Redevelopment Areas, urban centers, employment centers, activity centers, premium transit corridors, main street corridors, major transit corridors, and multi-modal corridors.
9. 10.
2. Lessons Learned: What the team thought might have larger community support ran into unexpected opposition particularly allowing for duplexes in R1.
3. Points of Contact for Questions: Agnes Vallejos, Strategic Program Manager, ajvallejos@cabq.gov and Victoria Velarde, Marketing Coordinator, vvelarde@cabq.gov – https:// www.cabq.gov/housing-forward-abq
1. City Name: Baltimore, Maryland
2. Initiative Name: Mayor’s Office of Older Adult Affairs and Advocacy
3. Implementation Date: September 2023
4. Description: The Mayor and Baltimore City Council created, through legislation, the Mayor’s Office of Older Adult Affairs and Advocacy to streamline interagency collaboration to support older adults as they age in the Baltimore City. The Director of the Mayor’s Office of Older Adult Affairs and Advocacy holds a position in the Mayor’s cabinet. Additionally, the Office will staff the Mayor’s Commission on Aging, Resources, and Empowerment.
5. Background: There was need for separate office for advocacy at the Executive level to advocate freely while the AAA focused on direct service.
6. Model: Our model was inspired by the model in Montgomery County, Maryland. Montgomery County houses their AAA in the Department of Health and Human Services, while the advocacy arm is housed in the Executive Office through the Commission and Advisory Board. The model in Baltimore City differs in that our Office of Older Adult Affairs and Advocacy is a formal office with separate budget and staffing.
7. Measuring Impact: This is an inaugural office, and we are in the beginning stages of creating a mission, vision, goals, and metrics for measuring success. Currently the activities and impact come from:
• Creating the Age-Friendly plan for the city
• Number of public policies created/advocated for
• Community engagement events
8. Lessons Learned: The Office currently has a budget of seed money to begin operations and build the Office. We’d like to continue building the budget to scale the Office to meet the needs of the City.
9. Points of Contact for Questions:
• Ondoria Harmon, Director of the Mayor’s Office of Older Adult Affairs and Advocacy
• Heang Tan, Deputy Health Commissioner, Division of Aging and Community Support
B BALTIMORE
C CHICAGO
1. City Name: Chicago, Illinois
2. Initiative Name: Chicago Department of Family and Support Services Senior Services Community Aging In Place, Advancing Better Living for Elders (CAPABLE)
3. Implementation: June 2023
4. Description: Older adults overwhelmingly indicate a desire to remain living in their homes as they seek to age within their communities. Homes, however, are not typically initially designed with the intention of aging-in-place or supporting residents experiencing declining health or diminished physical capabilities while aging. Home modifications can provide a cost-effective mechanism to support the transformation of living environments to better support aging-in-place.
5. Background: The CAPABLE program was developed and implemented by the Johns Hopkins University School of Nursing in 2011 as a person-centered program where older adult clients work in collaboration with medical partners and home modification providers. The Chicago Department of Family and Support Services (CDFSS) piloted a collaboration with CDOH’s SARFS program to incorporate the CAPABLE program, comprised of RNs and OTs, to provide enhanced guidance for installing enabling devices and home improvements for older adults to ensure homes are accessible. CDFSS provided the aging expertise, and contracted with a Delegate Agency, Quality Plus Care (DBA Heroes Home Health) to pilot the CAPABLE program. Quality Plus Care DBA Heroes Home Health is fully trained in CAPABLE and has the option of extending the contract an additional year after the September 2024 end date.
6. Model: The Chicago Department of Family and Support Services (CDFSS) piloted a collaboration with Chicago Department Of Housing’s Small Accessible Repairs For Seniors program to incorporate the CAPABLE program, comprised of RNs and OTs, to provide enhanced guidance for installing enabling devices and home improvements for older adults to ensure homes are accessible. CDFSS provided the aging expertise, and contracted with a Delegate Agency, Quality Plus Care (DBA Heroes Home Health) to pilot the CAPABLE program. Quality Plus Care DBA Heroes Home Health is fully trained in CAPABLE and serves as the current provider.
7. Measuring Impact: As part of the CAPABLE program, RNs and OTs meet with older adults, take into consideration proposed home modifications and the impact on furthering independence, fall avoidance, and provision of health-related education. RNs and OTs conduct ten visits over five months with clients. RNs and OTs meet with the home modification providers to discuss and review the recommended accessibility and safety modifications and then continue to work with clients after modifications are made to support successful use and implementation. Impact is measured through pre and post assessments and client satisfaction surveys.
8. Lessons Learned: Program assessments and surveys are ongoing.
9. Points of Contact for Questions: Margaret LaRaviere, Deputy Commissioner of Senior Services Margaret.laraviere@cityofchicago.org and Stacy Subida, Supervisor of Family and Support Services Stacy.subida@cityofchicago.org
10. Additional Notes, Comments: The program is implemented as an evidence based pilot program supported by American Rescue Plan Act funding to assess and evaluate program impact on aging-in-place.
D DES MOINES
Home & Community
In 2011, Des Moines, City: the first in the effort to recognize
a. In 2022, we introduced Improving Our Neighborhoods (ION) with the goal to strengthen and revitalize neighborhoods, keep residents in their homes, and keep their homes from deteriorating beyond repair. i. This program is 100% voluntary, and the degree of financial support is based on the applicant’s AMI. ii. The key benefit of the program is that it grants and supports individuals the ability to age in their own homes.
“They guided me each and every step of the way. We didn’t just get a roof, we got hope and security.”
– Client Response
b. Des Moines changed zoning codes and extended tax abatements to expand Accessory Dwelling Unit (ADU) construction. ADUs provide a flexible housing option that can evolve with families through all phases of life. Homeowners can rent them for additional income. They could be a place for an adult child to live after college. Or for an aging parent to live independently in retirement-the options go on from there.
Moines, Iowa became a World Health Organization’s Age-Friendly the Midwest, and the third in North America the join international recognize the need for age inclusivity for 60+ community members.
c. In 2023, an innovative approach to Meals on Wheels opened in Des Moines that included a state -of-the-art hydroponic farm, a restaurant and a multi-generational gathering space where university students participate in facilitated discussions with older residents – made possible in part with city funds. These intergenerational conversations started in 2024 and are intended to break down barriers and help generations understand varying perspectives related to politics and social justice.
Transportation
ii. DART is proud that many organizations contract with them to transport older residents so that they may to access community services at no cost to them. that Or the way. security.” Response
a. Des Moines Area Regional Transit (DART) offers several age-inclusive programs; including, but not limited to:
i. “How-to-Ride” training to many local groups that support and house older adults.
H HOUSTON
1. City Name: Houston, Texas
2. Initiative Name: An Age-Friendly Livable Community
3. Implementation Date: 2014
4. Description: Houston is diverse. Houston is aging. This is a significant segment of Houston’s population, and the numbers cannot be ignored. The demand for services tailored to an Age-Friendly community will only increase in the coming years as more and more baby boomers become older persons. The belief is that what is good in an Age-Friendly community is good for the entire community. There are three phases to the planning process: Planning, Implementation, and Continual Improvement. The Planning Process transcended two different mayors. In late 2014, Mayor Annise Parker initiated Houston in the Age-Friendly Network with the World Health Organization. In 2016, Mayor Sylvester Turner succeeded Mayor Parker and recommitted Houston to the initiative. Additionally, AARP became the U.S. affiliate for Age-Friendly and broadened the initiative to include the concept of “livable” communities.
5. Background: There are three phases to the planning process: Planning, Implementation, and Continual Improvement. The Planning Process transcended two different mayors. In late 2014, Mayor Annise Parker initiated Houston in the Age-Friendly Network with the World Health Organization. In 2016, Mayor Sylvester Turner succeeded Mayor Parker and recommitted Houston to the initiative. Additionally, AARP became the U.S. affiliate for Age-Friendly and broadened the initiative to include the concept of “livable” communities. For the next three years, more than a hundred community partners, led by the AARP Houston office, developed its plan of action. One unique action by Houston was to add a ninth domain of Public Safety to the other eight existing domains as defined and described by the World Health Organization and AARP. Houston had the benefit of utilizing many existing studies and reports developed by other community groups. They were reviewed and incorporated into Age-Friendly as appropriate. The Age-Friendly/ Livable Community initiative also conducted a few original surveys and needs assessments to obtain baseline information and held many convenings of community partners and service providers who developed a plan of action and opportunities for older residents to provide feedback and review. On August 27, 2019, Mayor Turner signed Houston’s Age-Friendly/Livable Community plan into executive order. Now in Phase 2, Implementation and Evaluation will occur for the next 3–5 years. Domains led by co-leaders and community partners most knowledgeable and active in those domains, will provide continuous revision, refinement, and update of the plan for subsequent years 5–6.
6. Model: WHO: Age-Friendly/Livable Community
7.
7. Measuring Impact: The livability index score is used to measure impact of the eight domains (Transportation, Housing, Public Safety, Health and Community Support, Communication & Information, Open Spaces & Buildings/Social Participation, Respect & Social Inclusion). The Livability Index is a tool designed to evaluate every US communities’ livability from neighborhood to neighborhood. Some indicators look as far down as the census block, block group, tract, or high school district, while others use data sources at higher levels of geography such as metro area, city, or county.
8. Lessons Learned: What came up during operationalizing and how was it addressed? Engaging stakeholders through platforms for sharing ideas across disciplines is crucial for gaining varied perspectives. This can help in advancing policy change, supporting the implementation of Age-Friendly initiatives, and improving the built environment.
9. Points of Contact for Questions: two individuals and website with agency contact. Shondra Wygal (832.325.2231) swygal@aarp.org, and Rogene Calvert (832-723-4508), rg-calvert@sbcglobal.net How to Use the AARP Livable Communities Map
K KANSAS CITY
1. City Name: Kansas City Metropolitan Region
2. Initiative Name: KC Communities for All Ages, Mid-America Regional Council
3. Implementation Date: 2013 – present (ongoing)
4. Description:
The KC Communities for All Ages (KCCFAA) program recognizes local jurisdictions in the Kansas City Region that have taken meaningful steps to become more welcoming to residents of all ages and, in the process, more vibrant, healthy and prosperous. The Mid-America Regional Council (MARC) provides a framework, technical assistance and ongoing education to cities interested in prioritizing Age-Inclusive work.
A community can earn one of three levels of recognition representing the extent of its work in becoming a Community for All Ages. Recognition for each level requires a community to complete a set of tasks:
• Bronze (Awareness-Building): The participating city is required to adopt a resolution to become a Community for All Ages; make a presentation to governing bodies and department staff on becoming Age-Friendly; hold a community meeting to discuss Communities for All Ages issues; prepare written materials on Age-Friendly communities; conduct a resident survey; and create a Communities for All Ages section on their website.
• Silver (Self-Assessment): The participating city is required to form a Communities for All Ages task force to asses what policies, programs and processes the city currently offers and identify room for improvement. The self-assessment framework looks at sample policies and best practices from around the world in these categories: public outdoor spaces and buildings; housing and commercial development; transportation and mobility; social inclusion; communication and participation; civic participation and employment; and community and health services.
• Gold (Implementation): The participating city is required to adopt a Communities for All Ages Plan or include Communities for All Ages components in a major local plan (for example comprehensive, strategic, parks and recreation, communications, or large city project plan).
In addition to providing technical assistance to cities moving through the recognition program, KCCFAA also offers ongoing support and education to all cities in the region.
• Workshops: KCCFAA holds three workshops on Age-Friendly city practices each year. Examples of past workshops include Universal Design ordinances, Accessory Dwelling Units (ADU), missing middle housing, transportation programs, education about Area Agencies on Aging services, and many other innovative topics. We strive to bring in national-level experts to lead our workshops.
• Age Positive Conference: KCCFAA coordinates the Age Positive: Ideas for an Age-Friendly Future conference, an annual convening for professionals in aging. Many city employees from the region attend the conference.
• Joint best practices meetings: KCCFAA convenes cities who have engaged in some level of Age-Friendly work quarterly to share peer-to-peer about their city’s Age-Friendly initiatives.
• Publications: Two major publications were developed as part of this work – (1) the Communities for All Ages Toolkit and (2) Remodeling for Accessible Homes.
1. Background:
Born out of the World Health Organization’s Age-Friendly Cities Framework, KCCFAA was developed to improve the quality of life and opportunities for healthy living for older adult residents in the Kansas City region. The demographic trends are clear and compelling in the region — the older adult population (60 and older) is expected to double between 2010 and 2030. KCCFAA was developed to challenge cities to think through these demographic shifts, and plan city services and infrastructure accordingly.
2. Model:
KCCFAA is modeled after the World Health Organization’s Age-Friendly Cities Framework and was one of the first programs to take a regional approach to Age-Friendly city work. The recognition program is designed to provide structure, support and acknowledgement for cities that prioritize Age-Friendly initiatives.
3. Measuring Impact:
Twenty-three cities in the Kansas City Region have engaged in at least one level of the recognition program, seven at the bronze level, three at the silver level, and thirteen at the gold level.
Additional impact reported includes:
• Process: Cities have reported that the process of holding community meetings, focus groups and surveys served as awareness building for the needs of older residents. Many city staff and residents became aware of the needs, and perhaps lack of services, of their older neighbors. Younger city staff and residents also saw themselves in this process, wanting to plan ahead and make considerations for the needs of a future population.
• Culture: Cities have reported a shift in their planning culture, where age-appropriate considerations (or an Age-Friendly lens) are applied to all discussions and planning activities.
• Services: Lastly, cities have improved services and built environment as a result of the process including updated transportation, land use and communications policies; and Age-Friendly principles were used in the design of the built environment like parks, public buildings and housing.
4. Lessons Learned: What came up during operationalizing and how was it addressed?
Though MARC offers support to participating cities—much of the work is self-directed and requires buy-in and collaboration across multiple city departments. A dedicated staff person(s) and/ or elected official, the “program champions,” are a critical component of success, as they are coordinating and communication across departments and externally. Several cities have indicated interest in program participation but lack either staff capacity or anticipate priorities that will detract from participation. Further, the program requires regular communication with the council/ commission, and those officials frequently change. The turnover of elected officials and staff can quickly interrupt or halt the recognition program process.
We are addressing these challenges by continuing to support a staff person dedicated to maintaining relationships with participating jurisdictions. Further, there are standards for maintaining Gold Level status—which include making a presentation every two years to the city council/Commission on Communities for All Ages on regional status and updates on the city’s Communities for All Ages policies and actions.
1. Points of Contact for Questions: two individuals and website with agency contact
Lauren Schaumburg Mid-America Regional Council lschaumburg@marc.org
LaDonna McCullough Chief Equity Officer City of Kansas City LaDonna.McCullough@kcmo.org
2. Additional Notes, Comments
10th Anniversary Video
1. City Name: Memphis, Tennessee
2. Initiative Name: Food Access and Transportation
3. Implementation Date: Spring 2020
4. Description: ACMS implemented a program to deliver boxes of shelf stabile food to the front door of homes of seniors and persons with disabilities in the Spring of 2020. Securing transportation for food shopping and the task of shopping for seniors is often taxing. This program supplemented food sources for food insecure people. Additionally, a network of local women and minority owned restaurants was created to deliver to homes of seniors and persons with disabilities fresh and frozen meals.
5. Background: Our public transportation resources are limited. Some neighborhoods have limited food resources in them making trips for purchasing food lengthy and not easy for persons who additionally might be experiencing physical limitations. The most recent State of Senior Hunger report published by Feeding America recognizes the City of Memphis as the third most food insecure metropolitan area in America for seniors. Transportation as well as limited fiscal resources contribute to this state.
6. Model: ACMS contracted with an established nonprofit for procurement and deliver of food boxes and local women and minority owned restaurants to deliver meal. Administratively they were set up to be billed on negotiated cost per unit of service, delivery with food and was included in the cost of each unit.
7. Measuring Impact: Number of transportation challenged and food insecure persons served. Number of food boxes delivered. Number of meals delivered.
8. Lessons Learned: What came up during operationalizing and how was it addressed? Some persons can not take large deliveries as they have limited Storage space, size of delivery to be accepted must be negotiated Individually. Administratively managing significant numbers of persons receiving multiple units of service and tracking can be challenging. Set up your tracking and service verification prior to beginning service.
9. Points of Contact for Questions:Kim Daugherty, Aging Commission of the Mid South(ACMS) Kim.daugherty@shelbycountytn.gov 901-222-4150
10. Additional Notes, Comments; Recipients of these program loved them! Food boxes are ongoing (as of 2024). The local restaurant engagement was present during COVID.
M MEMPHIS
M MEMPHIS
1. City Name: Memphis, Tennessee
2. Initiative Name: Aging in Place
3. Implementation Date: 2011
4. Description: The Aging In Place (AIP) Program at Habitat for Humanity of Greater Memphis offers mobility and accessibility modifications and critical home repairs for older homeowners. Through this program, Habitat works to help older homeowners move around their homes safely, complete daily routines easier, and live in their own homes longer.
5. Background: In 2011, a local foundation selected Aging as a priority area for funding and Habitat was selected to receive funding for a home repair program for senior citizens. They have since received funding from the State of Tennessee, City of Memphis, and American Rescue Plan Act.
6. Model: Habitat for Humanity has an Aging in Place initiative that many of their affiliates model their programs after.
7. Measuring Impact: Habitat follow up with each program recipient with a survey to measure impact of the program as well as opportunities for program improvement.
8. Points of Contact for Questions: https://www.memphishabitat.com/aging-in-place There are no contacts provided on the website, applicants may call the number on the website during open call-ins.
1. City Name: Miami, Florida
2. Initiative Name: EMPOWER60
3. Implementation Date: March 2021
4. Description: Centering around creating individual civic engagement plans, EMPOWER60 is a course that includes topics like public safety, clean and beautiful neighborhoods, growth and development, education and economic access, culture and recreation, and efficient and effective government. After successful completion, participants will be invited to a virtual City Commission meeting where they have the opportunity to put the skills learned into practice.
5. Background: EMPOWER60 started off as a 4-week academy in each of the five (5) districts in the City of Miami designed for older adults, residents ages 60 and above to learn the best practices of engaging and working with local government. The program provided a weekly virtual course for two hours and facilitated to help participants increase resident engagement; educate neighbors about local government’s role and impact; and promote engagement and service deliveries of governmental services.
6. Model: The WHO Age-Friendly Cities Framework
7. Measuring Impact: Pre/Post test measuring information learned.
8. Lessons Learned: Four weeks is too long.
9. Points of Contact for Questions: Michael Roman mroman@miami.gov and Michelle Varas mvaras@miami.gov – www.miami.gov/equal
Additional Notes, Comments: Please contact us for a list of legislation.
M MIAMI
N NEW YORK CITY
City Name: New York City, New York
Initiative Name: Combatting Ageism Through Education
Description: The New York City Department of Education partnered with New York City Aging to develop a resource guide for classroom conversation aimed at addressing and combatting ageist stereotypes and discrimination.
Background: Ageism is a deep, systemic and insidious form of prejudice that is a significant barrier to cultivating an age-inclusive city. As with all biases, ageism is learned. Children are not born with preconceived perceptions of older adults or prejudices towards older adults – they learn these perspectives from movies, books, jokes and perpetuators of stereotypes. The NYC Cabinet for Older New Yorkers is focused on establishing a different narrative for our youngest residents with the goal of cultivating work, life and community cultures that are age-inclusive.
Model: The Anti-Ageism Resource Guide includes
• An overview and definition of ageism, including types of ageism and its impact
• An overview of the United Nations Day of Older Persons and the global approach to addressing ageism
• A How To: Tools, Tips and Guided Anti-Ageism Activities, such as an oral history project, historical or personal research on older adults who have made an impact, or discussion on material depicting ageism
• Classroom and School Based Activities, including inviting older speakers to address students, recognizing the United Nations Day of Older Persons, hosting a podcast to discuss ageism, etc.
Measuring Impact: Pre- and post-survey of students regarding views and understanding of ageism; surveys of teachers/administrators participating and whether the resource guide is useful in educating about ageism
Point of Contact for Questions: NYC Cabinet for Older New Yorkers, cabinetforoldernewyorkers@aging.nyc.gov
1. City Name: New York City, New York
2. Initiative Name: Police Department Older Adult Liaisons
3. Description: The New York City Police Department (NYPD) designated uniformed members in every precinct, as well as each police service area covering public housing, as Older Adult Liaisons tasked with connecting older crime victims with support services, educating the public on older adult programs, and informing older New Yorkers on ways to keep themselves safe.
4. Background: NYPD precincts have had assigned officers for Community Affairs, Youth Coordination, Domestic Violence, and other areas. Given the growing older adult population in New York City, designating uniformed officers as Older Adult Liaisons was imperative. This initiative launched in commemoration of World Elder Abuse Awareness Day on June 15th in 2023.
5. Model: NYPD Older Adult Liaisons connect older New Yorkers to the New York City Department for the Aging and other city programs and services that they can benefit from. They also review complaint reports made to the NYPD involving older adult victims to provide assistance and follow up. In addition, Older Adult Liaisons conduct community outreach to educate the public on the latest crime prevention tips and scams targeting older adults. They also attend precinct community council meetings. NYPD Older Adult Liaisons have also cultivated linkages with social service caseworkers in certain New York City Housing Authority communities serving older adult residents to further enhance public safety and awareness in these areas.
6. Measuring Impact: Surveys, focus groups and other crime data measures.
7. NYC Point of Contact for Questions: NYC Cabinet for Older New Yorkers, cabinetforoldernewyorkers@aging.nyc.gov
N NEW YORK CITY
N NEW YORK CITY
Lessons Learned
Guide Implementation
Launched: Spring 2022
13 Schools in Brooklyn South
Where was the guide used?
Weekly PD
Government Classes
Health Classes
Economics Classes
Electives Club
School Speaker
AP Psychology
History
Homerooms/ Community Circles
Future Use
AP Language Studentsread/analyze fiction/ nonfiction
Civic Literacy classes
Having projects between schools
Moot Court/ Debates
Service-Learning
Component: Older Adult Center Partnerships
V.Handouts/Resources
N NEW YORK CITY
1. City Name: New York City, New York
2. Initiative Name: Expanding Kitchen Capacity by investing in Commissary Kitchens
3. Description: The NYC Department for the Aging (NYC Aging) created the opportunity to fund commercial kitchen upgrades/expansions to enhance the ability of in-network NYC Aging providers to cater meals for themselves and other sponsors’ programs to meet quality and culturally appropriate meal requirements and expand capacity to serve more older adults.
4. Background: NYC Aging currently funds two meals programs:
Home-Delivered Meal (HDM) Program: NYC Aging providers deliver approximately 4.6 million meals annually to homebound older adults - 18,000 meals daily. This program covers all five boroughs and operates each weekday. Contractors are responsible for delivering meals in a pre-determined geographic catchment area that meet quality and culturally appropriate meal requirements.
Older Adult Center (OAC) Congregate Meals Service: NYC Aging oversees over 300 OACs in all five boroughs. Each NYC Aging-funded OAC offers congregate meal service of breakfast, lunch, and/or dinner to center participants; additionally, some OACs also offer grab and go meal options. OACs currently serve approximately 5.6 million meals annually, or 23,000 meals daily.
Many providers indicated that there were barriers to prepare, provide, and serve quality meals, in a culturally competent and appropriate manner.
5. Model: Commissary Kitchen Expansion included
• Developed an application process for vendors to submit for upgrades including blast chillers and freezers, enhanced meals storage, state-of-the-art steamers, conveyor systems, etc.
• Worked with selected providers to implement upgrades, including design and menu consultations, regularly progress meetings, and on-site monitoring.
• Monitored post-Kitchen upgrades to ensure quality of meals prepared enhanced kitchens.
• Continuous support and relationship building among providers and upgraded Kitchens. Encouraged partnerships to meet needs of clients.
6. Measuring Impact: Increased number of meals prepared in Commissary Kitchens for the NYC Aging network.
7. NYC Point of Contact for Questions: NYC Cabinet for Older New Yorkers, cabinetforoldernewyorkers@aging.nyc.gov
Typical
0
OKLAHOMA CITY
1. City Name: Oklahoma City, Oklahoma
2. Initiative Name: Senior Health and Wellness Centers
3. Implementation Date: 2009
4. Description: The voters of Oklahoma City approved a one cent sales tax for the purpose of building several new facilities. This included four Senior Health and Wellness Centers located throughout the city. Each facility is approximately 40,000 square feet in size, cost around $13,000,000, and came fully equipped with a saltwater pool, basketball and pickleball courts, and exercise equipment directed at the specific physical needs of seniors. The facilities also provide space for classes, meetings, games, activities, and arts and crafts.
5. Background: Voters had previously approved similar taxes. Polling for this specific question showed that voters over the age of 60 were more likely to support the measure if facilities aimed at their needs were included.
6. Model: There were few models nationally that could be used in our design. The centers were not built simultaneously, so we could apply the lessons learned from the first center to those that were built later.
7. Measuring Impact: While qualitative customer satisfaction surveys are conducted, the best measure is the number of dues-paying members. At present, the longest operating center has over 5,800 members.
8. Lessons Learned: What came up during operationalizing and how was it addressed? As mentioned earlier, the four centers were not built simultaneously. The first center opened in 2018 and the fourth center is due to open next month. The most critical lessons learned to date are:
• Create as much multi-purpose space as possible.
• Create opportunities for empowering the members to express their wishes and/or concerns.
• Be mindful of how the demands for space can change. As an example, the first facility was built with several basketball courts. By the time the facility opened, the demand for basketball had dropped, and the demand for pickleball courts had grown significantly.
9. Points of Contact for Questions:
• Mayor of Oklahoma City Mayor@OKC.gov www.okc.gov/government/mayor
• Oklahoma City MAPS Department David.Todd@OKC.gov www.okc.gov/government/maps-3
1. City Name: Portland, Oregon
2. Initiative Name: Age- and Disability-Inclusive Neighborhoods Action Plan (ADIN)
3. Implementation Date: Draft October 2023
4. Description: An action plan that outlines how all the City bureaus can contribute to the goal of creating neighborhoods that accommodate older adults and people with disabilities.
5. Background: With a combination of grant funding and city General fund support, the Portland Bureau of Planning and Sustainability (BPS) developed this action plan which implements the City’s 2035 Comprehensive Plan vision to realize an Age-Friendly Portland for all consistent with the city’s “complete neighborhoods” policy. The action plan builds on Portland’s original baseline Age-Friendly assessment (The World Health Organization Age-Friendly Cities Project in Portland, Oregon, USA (pdx.edu) that was conducted from 2006-07 by Portland State University’s Institute on Aging as part of a qualitative research project that engaged older adults, caregivers, and services providers in the public, private and nonprofit sectors.
6. Model: World Health Organization 2007 Global Age-Friendly Cities: A Guide; Portland was among 33 cities that collaborated on the study.
7. Measuring Impact: Created an index that evaluates the age-friendliness of Portland neighborhoods based on prevalence/availability of 10 factors that relate to the physical, social, and service environments Age Friendliness in Portland (arcgis.com). This index builds on the BPS’s 20-Minute Neighborhood Analysis, which assessed the presence of basic destinations (e.g., grocery stores, restaurants, retail, schools, and parks) and the walkability and mobility across the Portland and also added features that support the unique needs of older adults, people with disabilities, and caregivers. This analysis offers direction for similar geospatial analyses in other jurisdictions.
8. Lessons Learned: What came up during operationalizing and how was it addressed?
• The action plan was informed by and developed with an interdisciplinary working group that was convened by the Portland Bureau of Planning and Sustainability (BPS) in November 2021 as well as an internal city technical advisory group and a group of key external organizations.
• This group explored strategies for creating Age-Friendly and disability-inclusive urban neighborhoods. Members of the group focused on advancing neighborhood “centers” by building on centers polices in Portland’s 2035 Comprehensive Plan and the Action Plan for an Age-friendly Portland
• Staff conduct geospatial analyses to evaluate the age-friendliness of geographies throughout the city.
• Many of the actions require cross-jurisdictional collaboration among local, regional and other governmental agencies and community stakeholders.
• Integration of Age-Friendly actions in policies, plans, programs and services; example Portland’s Draft Housing Production Strategy (state-requirement) proposes two strategies to promote age- and disability-friendly housing drawn from the ADIN plan: Explore accessible housing production strategies; Educate on Opportunities for Aging in Place and Community.
9. Points of Contact for Questions: two individuals
Rachel Hoy Supervising Planner, Bureau of Planning and Sustainability, rachael.hoy@ portlandoregon.gov
Alan DeLaTorre, PhD Age-Friendly Portland coordinator Bureau of Planning and Sustainability (former) aland@pdx.edu
Specificy Report Title in Document Properties (portland.gov)
N P PORTLAND
S SAN FRANCISCO
1. City Name: San Francisco, California
2. Initiative Name: The Dignity Fund
3. Implementation Date: 2016 to Present
4. Description: The San Francisco Department of Disability and Aging Services (DAS) collaborated with a local grassroots campaign, called the Dignity Fund Coalition, to pass legislation that established a baseline set aside of $38 Million, that the city grows annually to fund social services for older people, adults with disabilities, veterans and caregivers. This charter amendment was led by the Dignity Fund Coalition.
5. Background: In San Francisco, adults over the age of 60 and persons with disabilities account for 25% of our population. The Dignity Fund was created to improve planning and stabilize funding to meet the needs of this growing population. That measure passed by an overwhelming majority. The Dignity Fund Coalition continues to meet regularly to promote community-based home and neighborhood services and advocate for alternatives to institutional care.
6. Model: The legislation has three main areas of impact
• The baseline was based on existing funding for community-based services. The legislation requires the City to maintain this funding level and to grow it annually. Additionally, any unspent money year over year gets to be allocated for the next year (normally any unspent money goes back to the City)
• The legislation prescribes a planning and funding cycle to help us make sure we are addressing unmet needs and also help the community understand how funding decisions are made. This is to allow for enhanced opportunities for public input and transparency.
• The legislation created a specific oversight body to help us administer the Dignity Fund in a transparent and thoughtful manner. The Oversight and Advisory Committee (OAC) is comprised of members from existing groups that advise the City on the needs of older people and people with disabilities. The OAC is advised by a working group of service providers who share their insight based on working with our populations.
7. Measuring Impact: The Dignity Fund’s four-year planning and funding cycle begins with a Community Needs Assessment (CNA) to identify service gaps and unmet needs. Findings and recommendations from the CNA inform the Services and Allocation Plan (SAP) in the following year. The SAP outlines how DAS will use the Fund to address the community’s unmet needs over the next four years. The first Dignity Fund CNA was completed in 2018. The first SAP was completed in 2019, and guides funding decisions for the 2020-2023 funding cycle. The 2022 CNA was completed and is informing the development of the 2024-2027 funding cycle.
8. Lessons Learned: The community we serve gets surveyed a lot. We have had to change the way we interact and get feedback from the people we serve. In addition to surveys we do focus groups for particular populations (LBGTQIA, people of color, people with disabilities, language specific,to name a few). We also work really hard to reach everybody.
9. Points of Contact for Questions: Kelly Dearman, Kelly.dearman@sfgov.org; Cindy Kauffman, cindy.kauffman@sfgov.org; sfhsa.org/departments/department-disaility-and-aging-services-das/dignity-fund
1. City Name: Seattle, Washington
2. Initiative Name: We Love Aging: An Anti-Ageism Training
3. Implementation Date: August 2023
4. Description: Age-Friendly Seattle developed a 3-module anti-ageism training available to all City of Seattle employees. A public version will be launched in May 2024. The training is intended to help people explore their ageist biases, understand the harms of ageism, and implement strategies to combat ageism in their personal and professional lives.
5. Background: Age-Friendly Seattle focuses on helping older adults retain their health, economic security, and social connections throughout life. Unfortunately, ageism is a pervasive force that works against all these goals. One way we can reduce ageism in our city is by raising the awareness of the staff working within the city—including those who interact with older adults daily, those who write policies, those who allocate resources, and those who execute programs. Next, we plan to expand this approach to community partners and members.
6. Model: The training contains the following content:
• Overview of aging and ageism
• Exploration of ageist biases
• Local demographic trends
• Reflection on how ageism combines with other “isms”
• Ageist myth busting
• Strategies for combatting ageism
• Voices of older adults and personal stories
• Personal reflection exercises
• A companion guide for leading small-group debrief conversations (coming soon)
7. Measuring Impact: De-brief conversations are held with internal teams after viewing the training to spark actionable ideas that Age-Friendly staff can later follow up on; public participants are invited to opt-in to be contacted by Age-Friendly staff 6 months after viewing to learn if/how behaviors have changed
8. Lessons Learned: What came up during operationalizing and how was it addressed?
• Engaging subject matter experts with different lenses contributed from the beginning was important
• Getting a range of input during review processes from different people—including community members—was critical, and helped to increase overall buy-in
• Balancing production costs with wish-list items can be a challenge; for instance, we opted for AI voices vs real humans
• Leaning on other colleagues and partners to help champion the roll-out has been crucial for adoption
9. Points of Contact for Questions: two individuals and website with agency contact: Dinah.Stephens@seattle.gov; Meg.Woolf@seattle.gov; Seattle.Gov/AgeFriendly
S SEATTLE
S SEATTLE
1. City Name: Seattle, Washington
2. Initiative Name: Northwest Universal Design Council (NWUDC)
3. Implementation Date: 2005
4. Description: NWUDC is a group of community members who are passionate about advancing inclusive design principles. They include interior designers, architects, realtors, affordable housing funders, and many other professionals and advocates with expertise in accessibility in our built environments.
5. Background: As our population ages and our longevity increases, many of us will be living with more disabilities, for longer amounts of time. It is imperative that our housing stock and other built environments meet the accessibility needs of our community. The NWUDC has been advocating for universal design principles for many years. Activities include demonstrations at the Seattle Design Festival, policy recommendations for city plans, public forums, and networking happy hours held at local design-industry businesses.
6. Model: Participation based on self-selection. Steering committee meetings monthly to check in, develop goals, and execute plans. City staff provide support by arranging meetings, keeping notes, assisting with follow-up, and presenting ideas for the group’s consideration.
7. Measuring Impact: There is no standard metric of success for this group. Impact could potentially be measured by the number of local policies incentivizing accessible design.
8. Lessons Learned: What came up during operationalizing and how was it addressed? • Membership has ebbed and flowed over the years. A strong chair is important, and investing city staff time to support this group’s efforts is another key factor for success.
9. Points of Contact for Questions: two individuals and website with agency contact Dinah.Stephens@seattle.gov; Eldad.Mekuria@seattle.gov; Seattle.Gov/AgeFriendly
10. Additional Notes, Comments This may not be totally appropriate to include, as its not a true city-run program and is instead community driven with staff support.
1. City Name: Seattle, Washington
2. Initiative Name: Social Connectivity Learning Network
3. Implementation Date: March 2024
4. Description: Interdisciplinary group convened to address the social connectivity of older adults in our city.
5. Background: There is growing recognition of social isolation’s harmful health impacts. While many people and organizations are doing excellent work to help older adults stay connected, there are no regular opportunities to learn, share ideas, and collaborate. This learning network offers a space for exactly that. Participants include representatives from several government agencies (parks, libraries, IT), service providers (senior centers, affordable housing), community organizations (arts, transportation), and academia.
6. Model: 3-4 in-person networking sessions held annually. In between, webinars are held on topics the group wants to learn more about (ex: digital equity, social prescribing). A shared folder is available for warehousing resources. City staff play the role of convener and moderator, but the goal is for content to be driven by learning network members.
7. Measuring Impact: There is no consistent mechanism that measures the social connectivity or loneliness of Seattle residents. Impact may be measured by the satisfaction of the learning network’s participants, gauging how useful they find this space. Impact may also be measured by the number of collaborations that emerge.
8. Lessons Learned: What came up during operationalizing and how was it addressed?
• There has been lots of interest in this collaborative. Getting people together in-person has been valuable, though several people have asked for an online participation option. We have addressed this by planning for a number of in-person networking events each year, interspersed with deep-dive webinars that cover specific topics of interest.
Points of Contact for Questions: two individuals and website with agency contact Dinah.Stephens@seattle.gov; Eldad.Mekuria@seattle.gov; Seattle.Gov/AgeFriendly
S SEATTLE
S SEATTLE
1. City Name: Seattle
2. Initiative Name: Age-Friendly Seattle Civic Coffee Hours
3. Implementation Date: 2015
4. Description: Monthly events held on varying topics and for an older adult audience. Events feature government and community speakers.
5. Background: Many programs exist that older adults might benefit from, and disseminating information about these is critical. It is also important to create spaces for older adults to offer insights and feedback to government staff. These monthly events are opportunities to do both, and to continue strengthening relationships with community partners serving older adults.
6. Model: This event has gone through many iterations, but currently:
• Events are held monthly at community or senior centers (rotating regularly)
• Topics of interest are solicited from the community in advance, and city staff work to secure speakers who can address the selected topic. Panelists can include representatives from government and community organizations.
• A moderator leads the conversation, inviting audience questions.
• Coffee and snacks are provided, and socializing is encouraged.
• Live, simultaneous interpretation is usually provided, often in multiple languages.
7. Measuring Impact: This has been a challenge, as it is difficult to follow-up with participants and know how they used the information.
8. Lessons Learned: What came up during operationalizing and how was it addressed?
• Early on, participants were expected to come downtown monthly, which is a barrier for many people. We have evolved to hold these events in community, rotating to different neighborhoods each month and partnering with local senior and community centers. This also allows us to tailor content to the interests of each community, which can vary greatly across Seattle.
• We have experimented with featuring a presentation by 1 person, to hosting panels of 3-4 people plus a moderator. A good balance seems to be 2 panelists and one moderator.
9. Points of Contact for Questions: two individuals and website with agency contact Dinah.Stephens@seattle.gov; Eldad.Mekuria@seattle.gov; Seattle.Gov/AgeFriendly
1. City Name: Seattle
2. Initiative Name: Age-Friendly Discount Directory
3. Implementation Date: 2010
4. Description: A directory of local businesses, museums, and other venues that offer discounts to people age 60+ and also to people age 18+ who have a disability.
5. Background: Many older adults live on fixed incomes that don’t keep pace with the rapidly rising cost of living in Seattle. Age-Friendly Seattle recruits businesses and organizations from around the city to offer discounts to older adults and people with disabilities. The goal is to ease economic burden, encourage social connection, and foster a broader Seattle ecosystem that supports older adults.
6. Model: We manage an online directory with over 100+ participating locations that people can search by type and location. We regularly conduct outreach to businesses to recruit new participants, with an increasing focus on adding locations that serve our community more equitably. We also conduct outreach to older adults and distribute the discount cards.
7. Measuring Impact: Recently conducted what was potentially the first survey of discount card users to better understand usage and gaps: 87% of discount users told us this program helps them stay socially connected. We also discovered barriers that we are working to address. We regularly meet with our discount flagship partners for feedback; in 2024, more than 10,000 people accessed these discounts.
8. Lessons Learned: What came up during operationalizing and how was it addressed?
• A constant challenge is business recruitment. We don’t offer any substantial incentive to join, and many are still recovering economically from post-pandemic. Mindful of this, we allow businesses to select whatever discount they feel appropriate.
• We invested in a robust online database, but many people to have a printed list of discounts. To meet this need, we developed a downloadable list on our website.
• While it is critical to offer close to home discounts in areas where low-income seniors live, it is also challenging to recruit these businesses to participate, as many are already operating on thin margins. Striking a balance between equitable access and growing the directory is a challenge.
9. Points of Contact for Questions: two individuals and website with agency contact Dinah.Stephens@seattle.gov; Meg.Woolf@seattle.gov; Seattle.Gov/AgeFriendly
S SEATTLE
CITY STATE WHO
Albuquerque
Baltimore
Chicago
Columbus Ohio
Des Moines Iowa
Detroit Michigan
Houston Texas
Jacksonville Florida
Kansas City New Mexico Maryland Illinois Missouri
Los Angeles California
Madison Wisconsin
Memphis Tennessee
Miami Florida
New York City New York
Oklahoma City Oklahoma
Philadelphia
WORKING GROUP
Agnes Vallejos
Anna Sanchez
Ondoria Harmon
Heang Tan
Margaret LaRaviere
Marisa Sheldon
Dr. Holly Dabelko-Schoeny
Manisha Paudel
Tisha Carter Smith
Melia Howard
Ronald Taylor
Paula Johnson
Deborah a. Moore
Lynn Sherman
LaDonna McCulllough
Dr. Parvez Ahmed Jaime Pacheco-Orozco
Yolanda Shelton-Morris, MSW
Garrett Tusler
Karen Gause
Mairi Albertson
Kim Daugherty
Michael Roman
Michelle Varas Pennsylvania
Portland Oregon
San Francisco
Seattle California Washington
Jennine Ventura
Blair Schoeb
Nora Dowd Eisenhower
John Doan
Patricia Diefenderfer
Kelly Dearman
Dinah Stevens
GROUP MEMBERS
TITLE
Strategic Program Manager
Director, Dept. of Senior Affairs
Acting Director for the Mayor’s Office of Older Adult Affairs and Advocacy,
Area Agency on Aging Director at the Baltimore City Health Department
Deputy Commissioner, Sr. Services Division/AAA Executive Director Dept. of Family and Support Services
Director of Ohio State University Age-Friendly Innovation Center (AFIC),
Director of Research
Office of City Manager
Director of Community Relations, Mayor's Office
CEO, Detroit Area Agency on Aging
Bureau Chief Equity Officer
Bureau Chief
Executive Director of Health Programs
Chief of Diversity and Inclusion
Chief Equity Officer
General Manager, Department of Aging
Community Resources Manager, Dept. of Planning & Community & Economic Development, Community Development Division Contract Manager, Community-Based Agencies
Deputy Chief of Staff
Chief of Staff
Shelby County Aging Commission
Community Partnerships Manager, Department of Human Services
Administrative Services Manager, Dept. of Human Services
Assistant Commissioner, Office of Interagency Collaboration and Innovation
CEO of OKC's AAA. Also sending City representation
Executive Director, Mayor's Commission on Aging
Mayor's Office
Chief Planner in the Bureau of Planning and Sustainability
Executive Director of Disability & Aging Services
Age-Friendly Seattle Program Manager
CITATIONS
1.
2.
NYC Aging, https://www.nyc.gov/assets/dfta/downloads/pdf/reports/Older-AdultSnapshot%20Vertical-3-pager.pdf. Citations to 2021, American Community Survey 5-year Estimate (civilian noninstitutional population).
3.
Urban Institute, The US Population is Aging, https://www.urban.org/policy-centers/crosscenter-initiatives/program-retirement-policy/projects/data-warehouse/what-future-holds/uspopulation-aging.
Urban Institute, The US Population is Aging, https://www.urban.org/policy-centers/crosscenter-initiatives/program-retirement-policy/projects/data-warehouse/what-future-holds/uspopulation-aging.
4. Ryan, Denise, The Vancouver Sun, March 18, 2024 The Youngest of the Baby Boomer Generation Turn 60 This Year. Here's Why They Are More Like Gen-Xers, https:// vancouversun.com/feature/youngest-baby-boomers-turning-60.
5.
AARP International, https://www.aarpinternational.org/initiatives/future-of-work/future-ofwork-five-megatrends-pov/2024/05/diane-ty (quoting the U.S. Census Bureau).
Oxford English Dictionary, s.v. “intersectionality (n.),” July 2023, https://doi.org/10.1093/ OED/7276681610.