WELCOME
We’re thrilled to have you as part of the 16 Tech community!
Our community is home to change makers, innovators, entrepreneurs, startups and leaders from diverse backgrounds and industries. We hope you use your membership to turn connections into conversations and ideas into impact.
The following packet is an overview of how to best engage in our space. Consider it your 101 to utilizing your membership.
As questions arise, do not hesitate to reach out to your 16 Tech member experience team - we’re here to help you.
MEMBER EXPERIENCE TEAM
AND OTHER IMPORTANT CONTACTS
Janelle Cissell Director of Member Services & Growth jcissell@16tech.com
Contact for membership inquires, member support, and concerns
Paul Williams Senior Manager of Member Experience & Workshop Manager pwilliams@16tech.com
Contact for space, IT, amenities, Cobot, Circle, access, billing, or general questions about membership.
Andy Lehman Program Director alehman@16tech.com
Contact for programming opportunities, entrepreneurial support, and ecosystem connections.
MARKETING AND EVENTS CONTACTS
Whitney Ball Director of Events wball@16tech.com
Contact about hosting an event at 16 Tech
Jacqueline Eckhardt VP of Brand Strategy jeckhardt@16tech.com
Connect on media announcements/inquiries & marketing opportunities
FACILITIES AND SECURITY CONTACTS
Matt Foxworthy Director of Facilities & AMP Operations mfoxworthy@16tech.com
Report maintenance related issues, such as leaks, broken plumbing, etc.
Greer Crossley Experience Manager gcrossley@16tech.com
Contact for space, IT, amenities, Cobot, Circle, access, billing, or general questions about membership.
Nick Douglas Workshop Assistant Machyne ndouglas@16tech.com
Contact for general Machyne assistance.
Princess Davidson Front Desk Administrator pdavidson@16tech.com
Contact for general membership/space assistance.
Melanie Suder Creative Director msuder@16tech.com
Send photos, logos and other creative elements to tell your story; Connect on digital signage opportunities
Averi Hittle Digital Marketing Manager ahittle@16tech.com
Send news, updates or information for 16 Tech digital platforms
Only to be used for emergencies that are NOT building or maintenance related
DISTRICT
INFO & ACCESS
BUILDING ADDRESS & ACCESS
1220 Waterway Blvd Indianapolis, IN 46202
WI-FI
Staffed from 9 AM - 8 PM Monday-Friday
Your Wi-Fi code can be found in your welcome email.
Keycard is needed to enter the office
If riding a bike, please utilize the bike rack located in and outside the AMP
This Wi-Fi is for members only. This provides a secure tunnel out to our AT&T Fiber Wi-Fi Please do not share this with guests. Guests should access the 16Tech-Guest network
OFFICE UNSTAFFED ON
• New Years Day
• Memorial Day
• 4th of July
• Thanksgiving Day & Day After
• Martin Luther King Day
• Juneteenth
• Labor Day
• Christmas Break (December 24 - 31)
When the office is unstaffed, it is still accessible via keycard at any of the entrances to the office. Please note the door between the AMP and offices will be locked on these days.
LOCATED ON THE FIRST FLOOR
• Reception Desk
• Mail Room
• Lower Cafe
• Conference Rooms
• Phone Booths
• Mobile Area
• Ideation Hub
LOCATED ON THE SECOND FLOOR
• Printing Station
• Upper Cafe
• Conference Rooms
• Classroom
• Reserved Desks
• Media Lab
USING THE COWORKING SPACE
MAIL ROOM
The mail room is located across from the front desk near the entrance to AMP. Mailroom access is available only for those with a Reserved Desk, Group Membership and/or Office Membership Plan.
Mail Slot: Your mail slot is located on the left side of the mail room. If you have mailing access, there will be a dedicated mail slot with your name/business labeled on it. Packages: Packages are delivered to the mail room. If you have an important package that you are expecting, please alert the front desk staff. Please pick up packages within 7 days.
Drop-Off Mail: You can drop off letters to be picked up by USPS from the front desk. If you have larger things to ship with any other postal service, please alert the staff at the front desk before dropping off your package(s).
Please use the following address for receiving mail: Company Name/Name
Mail Slot Number
1220 Waterway Blvd Indianapolis, IN 46202
JANITORIAL
Janitorial services occur each weekday evening. Surfaces are wiped down and trash is emptied. If you would like to bypass the cleaning services, it is completely up to you. If you would like just your waste bin emptied, please place it outside your door at by 5:00 pm. Please dispose of food waste in the cafe break area.
PRINTING
All members are provided with a monthly allotment for color and black and white prints.
Private Office and Reserved Desk Members: 75 B&W/35 Color
Hot Desk Members: 40 B&W/20 Color
COBOT
Booking Rooms: Cobot is our room booking platform. You will receive and email link to sign in. If more than one individual on your team needs booking privileges, please let the Member Experience team know. Please check your membership level for the allotted conference room hours. The hours do not roll over.
Safety and Space Management: Cobot helps us ensure a secure space for all members. It also helps the Membership Experience Team monitor room usage. Please do not squat in rooms that you have not reserved, or overstay your reservation. You will be asked to leave to allow members with reservations to use the room. When you leave, please leave the space as you found it.
BOOKING AN EVENT
To inquire about our event offerings, fill out the contact form here. Get inspired by our events calendar.
HOUSEKEEPING
It is everyone’s responsibility to clean up after themselves. This includes:
• Place any used community dishes in the dishwasher.
• Labeling your food and remembering to take it home with you or disposing of it.
• Cleaning up any spills/messes made in the kitchen space or microwave. Cleaning up after using the conference rooms, phone booths, and Hot Desk area.
• Not placing liquids or loose food items in your office bins; you may dispose of those in the kitchen
COWORKING AMENITIES
SOCIAL SPACES
The social spaces are common area use for all members. We welcome small group meet ups and coffee chats!
Please do not host meetings in social areas without coordinating the event with the Event Director or with Member Experience Team. When booking spaces, please factor in the time needed for set up and tear down. This will ensure that the rooms/spaces are available for others. Please email members@16tech.com with inquires.
PRIVATE OFFICES/RESERVED DESKS
Your space will come equipped with furniture allotted to the room. We provide desks, chairs, and file drawers for reserved desks and private office members. Please feel free to make the space your own. If any problems occur or any special service is needed, connect with the Membership Experience Team. Depending on the office size (2-6 person or suite) we provide the amount of furniture needed. If additional furniture is needed, please alert the Member Experience Team before taking furniture from social spaces. You are welcome to add furniture, apply sticking whiteboards or decals, and make cosmetic updates to the space.
PLEASE DO NOT:
• Paint the walls
• Hang heavy items yourself (arrange for maintenance to hang things like televisions or heavy wall art)
AIRTAME
Airtame is the device used to share your screen or presentation wirelessly to the TVs in the office space. Download prior to meeting go to airtame.com/start; your computer/company may require you to gain access from your administration.
OWL
Do you have a hybrid meeting? We have Meeting Owls that helps virtual meetings feel more immersive. The Owl includes:
• 360 camera view with auto-framing and tracking technology, targeting the speakers and their movements.
• Camera, stereo speakers, and built-in microphones.
• USB connectivity (dongles may be needed for Macs).
Owls are available upon request. Additional cost may be incurred.
MEDIA LAB
The Media Lab is the perfect space to record your podcast, shoot product photography/videography, record fireside chats, and much more. It’s more than just a space: it’s a community resource designed to fuel your creativity. Whether you’re looking to launch a podcast, create engaging video content, or explore new multimedia projects, the Media Lab is your go-to destination.
Getting Started: Ready to dive in? Check out the reservation page on 16tech.cobot.me to plan your next project in the Media Lab. We are committed to providing you with the tools and space you need to succeed and innovate. Please reach out to the Member Experience Team with any questions or for further assistance.
MEMBER PERKS
MICROSOFT FOR STARTUPS
Microsoft for Startups helps startups accelerate innovation by providing access to the latest AI tools and 1:1 guidance from experts to help founders solve challenges as they grow their business. With Microsoft for STARTUPS, YOU CAN:
• Get up to $150,000 (USD) of Azure credits to put toward a wide range of AI models, including Azure OpenAI Service, Meta Llama, and Microsoft’s own Phi small language models.
• Solve your startup challenges and grow your network with unlimited 1:1 meetings with Microsoft experts.
• Ship faster with up to $150K in Azure credits and the tools and tech your team needs to build, like GitHub, Microsoft 365, LinkedIn Premium, and more.
Open to all – Sign up in minutes with no funding required at startups.microsoft.com.
HUBSPOT FOR STARTUPS
As a 16 Tech member, you now have access to exclusive HubSpot for Startups discounts and resources. Through this partnership, eligible startups can access HubSpot’s powerful CRM, marketing, sales, and customer service tools at a fraction of the cost—up to 75% off in the first year.
ELIGIBILITY IS BASED ON YOUR FUNDING STAGE AND 16 TECH AFFILIATION:
• Startups with under $2 million in funding: Up to 75% off year 1, 50% off year 2, 25% off year 3
• Startups with $2M+ in named funding up to Series A: Up to 50% off year 1, 25% off year 2
• Startups affiliated with an entrepreneurial organization like 16 Tech: Up to 30% off year 1, 15% off year 2
IN ADDITION TO PREFERRED PRICING, PARTICIPATING STARTUPS GAIN ACCESS TO:
• A library of startup-focused educational resources and toolkits
• Live and on-demand workshops offering actionable growth strategies
• Exclusive offers from HubSpot’s software and service partners
• Opportunities for visibility through HubSpot spotlight features
Whether you’re building your pipeline or scaling operations, this program is built to help you grow smarter, faster. To redeem your discount and referral code email Andy at alehman@16tech.com
NOTION FOR STARTUPS
Startups move fast. That’s why thousands of startups worldwide trust Notion as their connected, customizable workspace. In one place, you can organize, plan, and execute—whether you’re managing investor outreach, documenting key decisions, or scaling operations. Apply now to get up to 6 months of Notion’s Business plan with unlimited AI free, a $12,000 value. Access AI’s limitless potential right inside Notion and build your company with one powerful tool.
STARTUPS WILL GET:
• Up to 6 months free on the Business Plan with unlimited AI — $12,000 value (up from $6,000)!
ELIGIBILITY:
• Startups with up to 100 employees (up from 50 and funding cap removed!
• Must be a Notion user, new to a paid plan
• Must not have received any other promotional Notion offer
To redeem your discount and referral code email Andy at alehman@16tech.com
BUBBLE.IO FOR STARTUPS
Bubble is a no-code development platform that empowers startups to quickly build, iterate, and scale fully functional web applications. It’s a powerful tool for early-stage founders looking to validate ideas, launch MVPs, and accelerate development without relying on a full engineering team. Whether you’re testing a new product or growing your platform, Bubble offers the flexibility and speed startups need to move fast.
As a 16 Tech member, you’re eligible to receive $500 in Bubble credits for your first 3 months.
TO REDEEM:
1. Create a Bubble account at bubble.io
2. Complete the Bubble Perk Application Form
3. Email Andy at alehman@a6tech.com for redemption code to confirm your affiliation with 16 Tech Once approved, the credits will automatically be added to your account.
PLEASE NOTE:
• This code is exclusive to the 16 Tech community
• Valid only once per user and limited to new paying users
• Credits are valid for 3 months after redemption
• Cannot be combined with other promotions or coupons
• Applicable to monthly subscription plans only (excluding enterprise plans)
• A valid payment method must be on file to apply credits
• Subscription plans auto-renew unless canceled
This perk is a great way to get your product off the ground—faster, more affordable, and without needing to hire a developer.
WELLCRAFTED FOUNDERS
At Wellcrafted Founder, we equip idea-stage and growth-stage founders with the skills, knowledge, and guidance needed to build and scale their startups. Over 3, 6, and 12 months, participants gain actionable insights to navigate technical challenges, product development, and business strategy. This also includes tangible action items such as MVP templates, business model templates, weekly Q&A sessions with the Wellcrafted Startups CTO, webinars, and access to the Wellcrafted Founder Circle community.
Discount is $20 off the monthly membership and can be redeemed at WellcraftedFounder.com.
To redeem your referral code email Andy at alehman@16tech.com
MEMBER CODE OF CONDUCT
OUR COMMUNITY
We value community involvement, sustainability and accountability. As a flexible workspace we simply ask that members are respectful of space, members and guests. We also encourage members to share their knowledge, experiences, resources, and learn from peers.
Our mission is to help ensure your business goals are met and exceeded. Your Member Experience Team is here to help you. Communicate issues, requests or ideas.
MEMBER DOS:
• Let the Member Experience Team know about your team’s goals and how we might be able to help
• Introduce yourself to other members via Circle and in person
• Utilize the TV by the front desk for events and updates or ask your Experience Manager
• Engage! Please, think about what you can offer to the community
• Use the #office-and-coworking channel in Circle to share company updates
• Host a meeting, gathering or event in a social space (i.e. Pitch Bleachers, Lower Cafe, Sunken Living Room) by filling out an event form here
• Explore the district and local community ask your Experience Manager for more info
• Attend the member event
• Be sure to cancel or adjust any unused booking time and leave promptly at the end of your reservation
• Keep the space clean and inviting by cleaning up after yourself every time a shared space is use
• Use headphones when watching videos in open spaces
• If you have a guest with you, please have them sign in with the QR code or at the iPad at the front desk under Member’s Guest. You may also send them the link to sign up for a Drop-In Pass beforehand.
• Send feedback and suggestions to members@16tech.com
MEMBER DON’TS:
• Don’t take furniture or shared resources from shared areas without first asking a staff member
• If you are done hosting your guest(s) and they would like to use the Coworking space for the rest of the day, have them sign up for a Drop-In Day Pass at the front desk
• Don’t deface any office property
• Don’t use speakerphones to conduct individual or conference calls in the shared spaces
• Don’t use reserved desks or private offices that are not your own
COMMUNICATION & ENGAGEMENT
CIRCLE
Circle is 16 Tech’s district communication platform. You will use Circle to better connect with other innovators and entrepreneurs in the 16 Tech Innovation District, as well as your fellow coworking members and tenants. Through Circle, you will receive important information, events, updates, and resources from 16 Tech regarding the district and your coworking membership.
HOW TO SIGN UP FOR CIRCLE
Please use the following link to join + set up your profile here
The link provided will grant you access to the 16 Tech Innovation District channels, the private coworking channels, and a tag on your profile stating that you are a coworking member/tenant.
Please fill out all required fields for your profile, including adding your profile picture and using the “Headline” section for your company name.
Once your profile is complete:
Use the Start Here page to learn more about the platform and how to navigate your experience. Introduce yourself and see who else is here.
BONUS: You can access Circle on your desktop, but we also encourage you to download the app to your phone.
If you have any trouble or questions, please contact Averi Hittle at ahittle@16tech.com.
DISTRICT ENGAGEMENT EVENTS
Check in on Circle for latest offerings.
TELLING YOUR STORY
Keep an eye out for communication from the 16 Tech Marketing Team for the opportunities to share your story via social, PR and more!
Courtney Chatmon Executive Coordinator & Special Projects cchatmon@16tech.com
Abbi Garvey Director of Corporate Giving & Sponsorship agarvey@16tech.com
Tracy Jackson VP of Workforce Development & Community Impact tjackson@16tech.com
Alex Kurrelmeier Chief Financial Officer akurrelmeier@16tech.com
Maenecia Cole Director of Experiential Learning & Education Outreach Director mcole@16tech.com
Starla Hart VP of Administration shart@16tech.com
Sibeko Jywanza Director of Community Access & Engagement sjywanza@16tech.com
Tamika Moore Staff Accountant tmoore@16tech.com
DeAndra Edmond Staff Accountant dedmond@16tech.com
Michaela Ivory Neighborhood Engagement Coordinator mivory@16tech.com
Emily Krueger President and CEO ekrueger@16tech.com
Beth Schneider, CPA Controller
bschneider@16tech.com