02.20
STRATEGIES & INSPIRATION FOR AUTO CARE SUCCESS
MANAGE YOUR STRESS PAGE 49
BECOME A REFERRAL MAGNET PAGE 50
IS IT TIME TO ADD A PARTS SPECIALIST?
PAGE 54
STOKES
GET OUT OF YOUR RUT
Servant Leader
Brin Kline has mastered the art of adapting his leadership style to Assured Auto Works’ staff.
PAGE 66
LEADER THE DIFFER ENTIATED
The secret to better leadership? Treating others the way they want to be treated PAGE 36
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