Aged care

Towards our Corporate Plan

Aged Care

As a Council, we are committed to assisting elderly community members and people with disabilities to maintain their independence by staying at home in a familiar environment for as long as possible. Home adaptation, respite care, the provision of inhome services and stimulating activities support the physical and mental well-being of families and plays a vital role in the success of our commitment to community members. To capture the home modification and mobility needs of clients to ensure their in-home safety and independence, Council’s Aged Care team worked collaboratively with our Housing Team, Department of Communities, Housing and Digital Economy, as well as occupational therapists from Torres and Cape Hospital and Health Service (TCHHS). Council’s Aged Care team worked with the TCHHS Allied Health team to enhance and streamline the respite care referral process, making it more user friendly and culturally appropriate for families and carers in our communities. This was achieved through discussions, reviewing existing processes, and identifying areas for improvement. To support client and family health and mental wellbeing, our Aged Care team collaborated with Council’s Healthy Lifestyle Officers and Indigenous Knowledge Centres to deliver stimulating activities for community members. Management worked with the National Disability Insurance Scheme team to support reviews and ensure the delivery of support services for our community members (adults and children) living with a disability. Despite the challenges of COVID-19, service delivery was maintained throughout the year through various methods to ensure safety and continued in-home support, in accordance with advice and guidelines from the Department of Health and Aged Care and Queensland Health.

Taking care of our elderly

Pipol / People

Key performance indicator

Community Services: Health and wellbeing program: • Secure funding for employment and delivery of

Health and wellbeing program. • Delivery of KPIs identified in signed service agreement.

Community Services: Develop and implement annual events planner to increase engagement and visibility of Council at divisional level through partnering with stakeholders. Delivery target

Signed service agreement. Meeting set in signed service agreement KPIs.

Facilitation of events in accordance with the annual plan.

Community Services: Indigenous Knowledge Centres (IKC): • Develop and implement 2021-22 IKC strategy. • Delivery of core IKC programs: - First 5 Forever program. - Public/Community Library program. A Strategy was developed and implemented. Successful delivery of IKC core programs.

Corporate Affairs: Scoping of formal name change proposal and delivery of implementation road map. Change to Local Government Area boundary review. Undertake risk and cost analysis. Collect and analyse data from community consultation/ surveys.

Corporate Affairs: Evolve Council’s community information & engagement channels. Obtain project funding & commence the digital noticeboard project. Community feedback/training sessions delivered.

Table 28: Organisational key performance indicator results for Pipol/People strategic pillar 2021/22 result