Zappos 2014 Culture Book

Page 59

I tell them that it’s about being a family, it’s about having a happy and fun workplace where people want to be, and most importantly it’s about being in an environment where you can be the individual that you are. The day I started, I knew I had come “home”.:-)

Brian A

employee since | 2013 It has been close to one year that I began my new adventure at Zappos and not a day passes that I wake up in the morning and say to myself, “Do I really work at Zappos?” Never in my wildest dreams did I ever think I would work in such a wonderful and rewarding place with such wonderful people. Not just do I get to continue working in my field of anthropology curating culture, history and art but I get to do it in one of the most rewarding business environments in the world. There is little doubt that Zappos is a very special place with an amazing culture. A place that treats its employees like royalty and in turn its employees repay Zappos with their loyalty and their dedication to great customer service. Zappos commitment to customer service is second to none, and the company’s success hinges on the great culture that has thrived over the past 15 years. Who would have thought that if you keep your employees happy morale will be high and productivity will go through the roof! In closing I simply want to state,

if creating a great culture is the business strategy that makes a successful company then what is the rest of the world waiting for?! Keep Calm and Culture On!

Loren B

employee since | 2004 We made it! We moved into our new home in Downtown Las Vegas. Now the real next chapter begins. As I look back on 10yrs at Zappos one thing is constant… CHANGE! We have always been evolving and adapting with our growth. However, now it seems like we are in for some of the biggest changes in a long time. I accept this and with a bit of inquisitive hesitation I welcome all the new paths and opportunities these changes will bring to Zappos and myself. Trust me when I say, “We will look back on these times in a few years and be reminded that they were the best times we ever had at Zappos.”

Victoria B

employee since | 2007 “The key to immortality is first living a life worth remembering” —Bruce Lee

John B

employee since | 2009 “I have been at Zappos for four years now, and each year the story of my time here unfolds in new and exciting ways. This year was marked by Zappos’ move to downtown Las Vegas and a new work opportunity. The move downtown is

something I never would have expected when starting at Zappos, but now I can’t imagine Zappos being anywhere other than DTLV. Downtown has allowed us to take our culture to the next level. We have started to create an environment that allows for integration with a city on an unprecedented level. My new work opportunity allowed me to jump out of the area I had be for 3+ years and into an entirely different area of the company. This move allowed me to strengthen connections with people that I had not previously had a chance to work with. This experience has reminded me how the work of breaking down silos and making a super-connected company is important, and I am happy to work at a place that takes this seriously.

Michael B

employee since | 2010 It’s been another amazing year here at Zappos. One thing I can say is that things are constantly changing, and I wouldn’t have it any other way! From Super Cloud, to the new building and everything in between, it’s clear that we are a company that won’t sit back and wait for things to come to us. I’m inspired by the people around me and am proud to say that I work for The Zappos Family!

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