Zappos 2014 Culture Book

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Lauren R

employee since | 2012 As soon as I heard about Zappos’ culture, it was my dream to work for the company. I am so thankful that I get to live my dream of being a buyer and at the same time, work with such wonderful and respectful people. Looking forward to many more wonderful years here!

Ashley R

employee since | 2013 As a recent new hire — to be welcomed and embraced by my team is beyond wonderful. To be welcomed and embraced by an entire company is beyond words.

Nicole S

employee since | 2006 Culture is an intangible feeling that you have when you walk into the building and you just feel the positive energy. When you walked down the hall and you see smile after smile after smile with a warm hello. For the past 7.5 years I have walked with Zappos from infancy to now our teenage years, and I continue to have the same blessed feelings that I did in year one. The culture is something that has been the energy to keep me going and continue to do better not only for myself but for the betterment of the whole company. Culture is the light that guides us through everything.

Stephanie S

employee since | 2002 After working here for 7 years I’ve seen the company change in so many

ways! When asked where I work, I’m proud to say I work for Zappos.com. I love to hear people ask if I like it as much as everyone else, my answer is always, “Yes! It’s the best company for me!” I say that because I can be myself when I come to work, I can be open an honest with my team and my coworkers and know that they will listen to my ideas, and I am able to learn and grow in so many ways ... We have so many different opportunities to become better people, not only within the industry, but also in our personal lives. I know that I’ve become a better person and a better leader. I owe it all to my team and to the company as a whole.

Leemarie S

Joshua S

Jennifer S

employee since | 2006

employee since | 2007

AHHHHH 7 years later and 7 culture books later. I guess in reflecting on this past year one word comes to mind. CHANGE. We all go through change and adversity in our jobs/ careers/lives, but it is how we react to change that makes us the characters and individuals that we are. Let’s see, this year we have moved to an entirely new building, gained and lost members of the team, changed professional roles, loved and lost, all in one year. The important thing that I’ve come to appreciate more and more in my time, is that facing adversity and change is much better, more fun, and way less scary when you do it with people that you consider friends and family. So raise your glasses to change. Good and bad. Because we will be able to mash through it all together. Cheers Zappos.

Zappos culture to me is knowing I have a second family at work. My best friend Melissa who I met here will be my friend for life. I can’t seem to go a day without speaking to her or someone on my team no matter where I am in the world. I am so lucky to have made such amazing relationships at this company, and I can’t imagine living without these people in my life! #LUCKY!

employee since | 2006 Zappos culture is really hard to put into words! It’s definitely more of a feeling. A really warm, fun, sensational feeling! I just had my seven year anniversary, and the all the experiences, friendships and accomplishments I’ve been so fortunate to be a part of have all been fueled by the amazing culture. I feel valued and loved every time I walk into work and always smile or laugh at least a few times throughout the day no matter how much I have going on. So there was my attempt at putting it into words. Still doesn’t do

Claire S

employee since | 2007 Zappos is like a Fruit Loop in a world full of Cheerios.

Kristin Worra S

employee since | 2010 CHOOSE A JOB YOU LOVE AND YOU WILL NEVER WORK A DAY IN YOUR LIFE!!!!

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