Virtual Programs Are…
Foundations in Leadership Program in collaboration with Information Session
3 May 2017
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Participant lines will be muted during the presentations.
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Use the chat panel to ask a question or make a comment
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A Q&A will take place at the end of the session
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Session is being recorded and will be made available
By 2035… 39,000 new aircraft will be required, valued at $5.9 trillion Aviation passenger numbers are set to double
Aviation Related Jobs  2016: aviation supported 63 million jobs globally  2035: more than 40 million new jobs will be needed
The Future of Jobs for the Fourth Industrial Revolution By 2020, more than a third of the desired core skill sets of most occupations will be comprised of skills that are not yet considered crucial to the job today.
Social skills —such as persuasion, emotional intelligence and teaching others—will be in higher demand across industries than narrow technical skills. In essence, technical skills will need to be supplemented with strong social and collaboration skills.
Top 10 Skills in 2020
Frontline Managers Are Critical to Success
Frontline Managers Are Critical to Success But Are They Set Up for Success?
 33% of respondents said their organization’s frontline managers are competent in business-based decision making  12% of respondents said they currently invest sufficiently in the development of frontline managers
Harvard Business Review Analytic Services Report
While the Market Has Changed, Frontline Manager Training Programs Haven’t
While the Market Has Changed, Frontline Manager Training Programs Haven’t Traditional Methods
New Methods
• • •
Face-to-face workshops of short duration Two - three day workshops Role-playing (decoupled from actual work and lacking in any true context)
• • • • • •
Develop mindset/behavioral change Integrate learning into new manager’s workflow Incorporate learning into immediate action Deliver learning over time for better absorption/efficacy Align learning to organization’s strategy Provide virtual delivery • Greater global reach • No travel expenses, time away from work • Meets technology demands of millennials
Technology is Making it Much Easier for People to Connect
Technology is also Enabling Leadership Development  New Virtual Program: Foundations in Leadership
What Do We Mean by Virtual Programs?
VIRTUAL EXPERIENCES
LIVE EVENTS
ANYTIME, ANYWHERE ACCESS
Virtual is NOT synonymous with on your own, self-paced learning
Why Virtual Learning? Consistency & Scale: Allows leaders across the globe to connect with each other more frequently and react more quickly to changing global market conditions Time & Flexibility: Accommodates leaders’ busy work schedules by reducing or eliminating the need to travel and provides access to learning when and where it’s most convenient Learning Impact: Provides opportunities for leaders to review and reinforce new information so that the acquired knowledge stays with them over time Engaging Diverse Learners: Presents content in a variety of formats that enables all types of learners to engage Collaborative Networks: Enabling learners to build networks and collaborate virtually where so much of today’s business and life happens: online
What Past Participants Say “The WebEx format works very well to create a collaborative environment.”
“The moderator was outstanding. I wish I had met her earlier in life. She has changed my personal and professional life.”
“The cohort networking was invaluable. I will call on my cohort group for the rest of my career.”
“This program gave us real substance to think about and apply to our business units.”
What are the 3-4 things new leaders need to know or be able to do in their first six months on the job?
Leadership Capabilities Needed of New Managers
Manage Complexity
Solving problems and making decisions under fast-changing conditions.
Inspire Engagement
Fostering a culture that creates meaning connections between employee’ values and those of the organization.
Act Strategically
Adjusting strategies to capture emerging opportunities or tackle unexpected challenges.
Develop Personal Adaptability
Remaining focused and effective on the face of uncertainty and ambiguity.
Cultivate Learning Agility
Routinely seeking out and learning from new experiences.
Program Structure A focus on: Leader mind-set Leading yourself
Leading others Leading the business
Foundations of Leadership Program Builds foundational capabilities: mind-set and skillset Audience
New managers Groups of 25 - 60 learners per cohort
Duration
16 weeks Average of 2 hours of work per week
Structure
5 modules Learning by doing, from others and through reflection
Delivery
Self-paced individual study, live facilitated sessions, online study-group discussions, on-the-job application activities
Content
Harvard ManageMentor content, Harvard Business Review articles, case studies, videos
Facilitation 8 live sessions of 90 minutes each with Harvard Business Publishing moderators
Module Cadence
Learn
Harvard ManageMentor Reading Videos Self-assessments Live facilitated events
Apply
On-the-job application exercises Action plans
Reflect
Online discussion boards
Program Kickoff Core topics Program purpose
0 Start your Journey (1 week)
Program payoff Process: timing and expectations Resources
Virtual facilitated event (90 minutes) Start your Journey
Jump Start Core topics
1 Develop a Leader Mind-set (2 weeks)
The transition from individual contributor
to manager Building trust and credibility
Emotional intelligence and self-
awareness Aligning the team’s role with the
organizational strategy Virtual facilitated events (90 minutes) Leadership Mindset Part 1 Leadership Mindset Part 2
Leading Self Core topics
2 Develop Personal Adaptability (3 weeks)
Agility – change readiness Time management and productivity Career management Delegating effectively
Virtual facilitated event (90 minutes) Personal Adaptability
Leading Others
3 Accelerate Talent Development (3 weeks)
Core topics Feedback Developing employees
Virtual facilitated event (90 minutes) Talent Development
Leading Others
4 Develop High Performing Teams (3 weeks)
Core topics Team management Manage team conflict
Virtual facilitated event (90 minutes) High Performing Teams
Leading the Business
5 Drive Execution (3 weeks)
Core topics Alignment Decision making
Virtual facilitated event (90 minutes) Drive Execution
Program Wrap-Up
6 Continue your Journey (1 week)
Core topics Final action plan to apply key learnings Ongoing learning and development Next steps
Virtual facilitated event (90 minutes) Continue your Journey
Harvard ManageMentor (HMM)
Trusted content Relevant and timely Engaging, effective and media rich
Versatile work-based approach Focus on applying skills on-the-job Integrates learning with work
Emphasis on business impact Learning transfer and application Individual and organizational
HMM Topics
Leading the Business Leading Yourself
Leading Others
• Career Management • Ethics at Work • Presentation Skills • Stress Management • Time Management • Writing Skills
• Coaching • Delegating • Developing Employees • Difficult Interactions • Leading People • Team Creation • Team Management
• Budgeting • Business Plan Development • Change Management • Crisis Management • Customer Focus • Decision Making • Goal Setting • Innovation and Creativity • Marketing Essentials • Negotiating • Strategic Thinking
Foundations in Leadership Program Duration: 16 weeks Dates: 11 September – 29 December 2017 Visit: www.iata.org/training-foundation-leadership Contact us at: training.performance@iata.org
Foundations in Leadership Program
Thank you Questions?