Employee Engagement The Group uses systematic employee engagement surveys to help management ascertain level of satisfaction and engagement of our employees. In 2017, a popular way to measure level of engagement was introduced as a new metric— employee Net Satisfaction Score (eNPS). eNPS provide regularly gauges employee engagement level and serve as an objective means to lead people discussion in identifying areas where companies can do more to achieve the Group’s goal for Happy People and create an
environment that speaks Best Place to Work, and in return enable our employees to perform at their best. eNPS asks a straightforward questions: “On a scale of zero to ten, how likely is it that you would recommend the company as a place to work”. eNPS and other measures reflect the continued commitment of Luenthai in addressing employee concerns with scientific and objective measures ensuring responsive, consistent and highly effective employee engagement programs.
DETRACTORS
PROMOTERS PASSIVE
eNPS
PROMOTERS
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