Established on 12 September, 1925, the Wyong Regional Chamber of Commerce is a member based not-for-profit organisation overseen by members, for our members.
With Thanks to Our Wonderful Sponsors Gold
Silver
Bronze
president’s pen Well here we are at the start of an exciting new year! Since 1925 the Chamber of Commerce has most certainly been at the forefront of many great changes to the Central Coast Region. Over the last four years there has been a lot of action, planning and organisation to cement the chamber and its members into a position where business and the community can be comfortable, and assured that there is a group of people invested in the future growth of the Central Coast. It is my great pleasure to welcome our fabulous members, supporters and readers to our exciting new digital publication “Northern Voice”. This publication has been developed to assist the chamber with a modern way of communication from the “Wyong Regional Chamber of Commerce” and is a method that can be used to promote Business, Community and the area in which we live. We hope you enjoy the Voices of the WRCoC. Ron Stevens - President
THE WRCOC ARE PROUD TO ACKNOWLEDGE NEXUS SMART HUB AS THE 2019 SPONSORS OF NORTHERN VOICE. THANK YOU FOR YOUR CONTINUED SUPPORT.
SHOUT OUT! 06 Andrew Griffiths
The Key to Keeping Up in a Modern World
08 Enhancing Engagement
From Your Social Media Audience - Menace Group
10 Making Mental Health
Your Business - Adam Rice
14 Game Changers
Georgia Thomas Talks Rapid Growth with Jared Hirst
UPFRONT 3 5
President’s Pen
From the Editor
OUR VOICES 18 Marketing And Business Development
- Patrick Zuluaga
20 Intellectual Property The Hidden Asset - Georgia Thomas
22 Persist Regardless
And Become an Expert in Things you Love - Jo Hilder
CHAMBER CHAT 23 Calendar of Events 24 SEEN! 26 Link to Members Directory
4 | Northern Voice | Issue 1 - February 2019
FROM THE EDITOR It is my great pleasure to welcome you to the first edition of Northern Voice! I’d like to thank the WRCoC Board of Directors and the team behind the Northern Voice, for all their hard work in getting this up and running. It was always our intention for this new monthly e-magazine to be a place of storytelling, connection and visibility for our business community, and this month doesn’t disappoint. We had an outpouring of interest from businesses looking to advertise, list events and share their articles - please keep that coming! And we were also very honoured to have Australia’s #1 Small Business Author and Global Speaker, Andrew Griffiths helping us ‘cut the ribbon’ by contributing some of his incredible small business advice. I’m really excited to be able to bring you the voices of our business community and I hope you enjoy reading it as much as we’ve enjoyed bringing it to you! Don’t forget to subscribe to WRCoC on ISSUU so you never miss an edition!
Lee
CLICK HERE TO SUBSCRIBE
Editor & Creative Director Lee McCaffrey lee@macandco.com.au
Content Supervisor Georgia Thomas gthomas@legalhq18.com.au
Advertising Katrina Woolcott info@wyongchamber.com.au
©Wyong Regional Chamber of Commerce, 2019 Northern Voice is an initiative of the Wyong Regional Chamber of Commerce, however the opinions expressed by Northern Voice contributors are their own. This publication can be shared across networks in its entirety, and printed for the personal use of readers. It cannot be repurposed in full or in part for commercial gain. Permission for all other uses must be obtained in writing from the editor of Northern Voice. Northern Voice contributors retain ownership of their articles and unauthorised use of their content will breach their intellectual property rights.
WRCoC | www.wyongchamber.com.au | 5
SHOUT OUT!
ANDREW GRIFFITHS
AUSTRALIAS #1 SMALL BUSINESS AUTHOR AND GLOBAL SPEAKER!
The Key to Keeping Up in a Modern Business World
I love the quote by renowned author and futurist from the 1980’s - Alvin Toffler. He stated that “The illiterate of the 21st century would not be those that can’t read or write, but those that can’t learn, unlearn and then relearn”. This has become my mantra in life and in business and I’ve spread the word on this concept to every corner of the planet. Today I have the great pleasure of meeting many thousands of business owners every year. Most are struggling to keep up with the modern world, staying abreast of the changes wrought by technology, global competition, evolving consumers and simply fitting enough into a day. Let’s be honest, it’s very confronting and challenging to be in business. At the same time, there is incredible support and information out there for business owners. In fact it’s mind boggling what we have available at our fingertips. However, it all amounts to nothing if we don’t make the
6 | Northern Voice | Issue 1 - February 2019
time to use this information. To engage and be involved in business development groups. To commit time to using online resources. To spend time watching videos, reading articles and learning from others. The bottom line is there are two types of business starting to emerge. Those that are falling behind as they struggle to keep up in a rapidly changing world, mainly because they don’t treat keeping up as a priority. And the second type is hugely proactive. They commit time to learning, to growing to evolving - they know that if they don’t keep up, things will only get harder. Their proactive stance is driving them forward and giving them a huge competitive advantage. My advice is that whenever you have the opportunity to engage with a group of like minded, smart, genuine business owners who are stepping up to create a supportive environment, engage and engage fully. Share your own knowledge
and experience with the group, because that’s valuable and make a point of encouraging others to do the same. The smart and successful business of tomorrow will be the one that invests time to learn, unlearn and relearn. I have absolutely no doubt about that. The big question is what are you doing to achieve this?
Andrew Griffiths is highly regarded as one of the leading small business and entrepreneurial minds on the planet. Andrew has 12 books currently sold in over 60 countries, he works with a host of media organisations commentating on the small business world, including Inc.com and CBS, and he has spoken to hundreds of thousands of Small Business owners across every medium imaginable. https://www.andrewgriffiths.com.au
Becoming a member of the Wyong Chamber has so many benefits. The Wyong Regional Chamber opens up a world of opportunity for individuals and businesses alike. Support through networking events, business tools and resources is just the beginning. There is no better time to become a member!
Join the Wyong Regional Chamber today! The Wyong Chamber of Commerce mission is to foster business growth in the local community. Members of the chamber have the opportunity to contribute and participate in a range of business and social activities to improve skills, provide knowledge and strengthen their connection with the local community.
wyongchamber.com.au | Phone 02 4352 2643 Connecting our business communities... Since 1925.
SHOUT OUT!
HOW CAN I... ENHANCE ENGAGEMENT FROM MY SOCIAL AUDIENCE AUDIENCE GROWTH WITH THE RIGHT CONTENT BY MENACE GROUP The question we’ve had from many small business owners on The Central Coast is “what type of content should I be posting to enhance engagement from my target audience?” If content is conducted correctly, you not only create high-quality and relevant content, you also attract your audience and keep them coming back for more, at the same time. Relevance and consistency is the key for retaining a loyal customer base on your social media pages. It is important to note that although you may post something that isn’t necessarily connected to your brand, services or products, you may be able to share something that can connect and relate to your customer that shows the personality behind the business. One tip we can give if you are really uncertain on what type of content to publish, is to take the time out and
8 |• Northern Designfreebies Magazine 8 Voice | Issue•1 www.designfreebies.org - February 2019
directly ask your customers what things they’d love to hear about. It’s always best to hear it from the horse’s mouth. Then, if it’s something that you’re comfortable talking about or comfortable creating content around, then congratulations — you now have content worthy of your audience’s attention!
“relevance and consistency is the key for retaining a loyal customer base on your social media pages.”
The content will give you more reason to interact with them, to build a relationship with them, to engage with them. The insight that we think a lot of people lose with their content, is they create content thinking it’s a sales pitch. They create content with the intent to sell straight off the bat. Give people a reason to understand you, to want to do business with you, to relate to you. Give them something that means something to them first, they’ll then remember you for what you’ve given them and the snippets or the insight or the little bits of gold that you might share with them. And if you can give without expecting anything in return, that will come back to you ten-fold.
Located on the Central Coast of NSW, and servicing not only Sydney, the Central Coast and Newcastle regions, but also branching out into international waters, Menace Group - Marketing. Digital.Social is here to support you with a complete marketing service, from marketing strategy and execution, through to website development and management of your digital and social media channels such as Facebook, Instagram, LinkedIn and YouTube https://www.menacegroup.com.au/
WRCoC | www.wyongchamber.com.au | 9
SHOUT OUT!
Mindset is so important when it comes to building business �
10 | Northern Voice | Issue 1 - February 2019
MAKING mental health YOUR BUSINESS B
eing in business definitely has its pros and cons. On one hand you have creative licence over your life and your business, having a sense of achievement and fulfillment. On the other hand, it can be stressful, risky and can often intrude on other areas of your life including your mental health. It’s very normal to put in a lot of “hard yakka” to make your business work. But the thing you need to ask yourself is:
Are you putting your business in front of your health, family and social life? It wasn’t until I was invited out by some friends a couple of months ago when I suddenly realised it had been nearly a year since we’d caught up. Time had moved so fast! Shortly afterwards, I was at a party at my daughter’s place
when I overheard my kids, who are 24 and 19, talking;
BY ADAM RICE CREDENTIALED MENTAL HEALTH CLINICIAN
“I feel like dad is neglecting us” And not only had I been absent, but work had started to infiltrate home as well. Nearly every conversation was about business. I’d be up until very late writing progress notes that I didn’t get time to do through the day. I’d go to bed around 1am, then up again for my first client at 9am. As a Psychotherapist and coach, you’d think I would have all of this under control. But it wasn’t so. I’d done a lot of overseas travel over the past 2 years for work (and some of it was very enjoyable) but I needed to get away. Put down the laptop and get in touch with my own sanity.
Adam Rice owns and successfully operates AJR Counselling & Coaching. Adam has an extensive background and whilst formerly titled as a Credentialed Mental Health Clinician, he has also trained extensively with NLP Worldwide, as well as lecturing at Newcastle University along with many years of working professionally within the healthcare industry with a particular focus and genuine interest and desire to help and assist those affected by Mental Health https://www.ajrcounselling.com.au/
WRCoC | www.wyongchamber.com.au | 11
MAKING MENTAL HEALTH YOUR BUSINESS BY ADAM RICE CONT. Realising when business is starting to take a toll on your mental health is so important. Some of the tell-tale signs are:
get up, to when you leave for work. Patterns are unconscious which means you’re doing it automatically. When you feel uncomfortable about doing something differently, it’s usually a good sign that you’ve been stuck in a pattern: doing the same thing over and over expecting a different result. Some of the patterns I see in people (and myself) are: - A need for control - Fear of failure or success - Fear of rejection
1. YOU’RE IRRITATED
- Perfectionism
2. FEELING TIRED (MOST OF THE TIME)
- Imposter syndrome
3. WEIGHT GAIN 4. INCREASED ALCOHOL CONSUMPTION 5. RELATIONSHIP PROBLEMS 6. ANXIETY (FEARS & WORRIES) 7. INABILITY TO SWITCH OFF
So how do we look after our mental health when we’re in business? Mindset is so important when it comes to building a business. Some of the reasons we do what we do, are simply a matter of what we believe and the patterns we are in. And this mindset can play a role in making us or breaking us. One of the biggest things that can affect our mindset are self-limiting beliefs. Things like: - Success only comes if I work really hard. - I don’t have time to take any time off. - If I let someone else take over some of the business, I will lose control. Patterns are also a big factor. We all live in patterns. In fact, you probably walk the same number of steps each morning from when you
12 | Northern Voice | Issue 1 - February 2019
When we’re aware of these, we can do something about it. It’s a matter of getting into the right mindset and doing the best you can with the resources you have, and finding the resources you need to clear any interferences.
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WRCoC | www.wyongchamber.com.au | 13
SHOUT OUT!
game changers
LIVED EXPERIENCE TO HELP YOU NAVIGATE THE SMALL BUSINESS GAME
JARED HIRST TALKS TO GEORGIA THOMAS Have you ever wondered how businesses handle periods of rapid growth? One day they’re ticking along nicely, and suddenly they’re faced with the task of integrating new staff at a rate they’ve never experienced. After 5 years of steady growth, Servers Australia went from 12 staff to 37, during a 12 month period in 2016. Recently I spoke with CEO Jared Hirst, about how that rapid growth was managed, and what advice he can give to anyone faced with the same challenge. So Jared, one minute it was business as usual, and the next, you’re taking on new staff 14 | Northern Voice | Issue 1 - February 2019
like there’s no tomorrow. What triggered that change? Jared: After about a year at our new premises in Tuggerah, we narrowed our line of products from 40 down to 4 core products that we do really well. That focus helped clients understand what we do, and sales increased dramatically. At about the same time, we started to acquire other businesses, so we had natural growth occurring through sales, coupled with growth through acquisitions. That means, we had a sudden influx in new clients and staff, as well as acquired clients and staff.
“...if I was facing this situation again, I’d have an acquisitions team set up from day one.”
G e o r g i a Thomas is the Executive Secretary for the WRCoC and Principal Solicitor of Legal HQ Pty Ltd. www.legalhq.biz
Did you manage this all in-house? Jared: We used recruitment agencies a few times, and lawyers for the acquisitions, but much of it we did ourselves. What did you do to prepare for that level of growth? Jared: We didn’t do anything, really. It kind of happened by accident! We hadn’t planned to expand so quickly, so it was a case of learning as we went. We had a sales strategy of course, and we planned the initial acquisitions, but we weren’t prepared for the
response and the growth that flowed from it. What was the main thing you hadn’t planned for, and how did you manage it? Jared: One of the biggest things we didn’t consider was the change that was taking place for the customers of businesses we acquired. Our acquisitions moved pretty quickly, so in the space of a month or so, clients had been swapped from one service provider to another. We were focused on maintaining good service
and helping our staff manage the changes, but we didn’t consider what impact the shift would have on transitioning clients. Some of them were particularly attached to the previous owners, especially if they’d been dealing with a small company and had a close relationship with the founders. We did a lot of acquisitions during that period – 13 in two years - and it’s probably only in hindsight that I realised we needed a ‘change management’ process in place for clients. That is all being developed now. cont page 16
WRCoC | www.wyongchamber.com.au | 15
JARED HIRST TALKS TO GEORGIA THOMAS CONT.
Faced with the same situation, is there anything you’d do differently? Jared: Probably all of it! We had two areas of growth happening at the same time. One was our ‘usual business’, and the other was a direct result of the acquisitions. Our staff were trying to manage day to day business and juggle the more unique
problems that occur when you take over another business. In most cases, staff from the acquired business would join our team and that then had its own set of challenges. We have a strong culture among our employees, and in fact we would choose staff based on culture over skillset, any day. Skills can be taught. Finding people who fit well with the existing team is more important. So, when you bring a large number of staff (who you didn’t handpick) into your team, you risk changing the culture. About 4 acquisitions in, we realised that we needed a designated team to keep control of those types of issues. But if I was facing this situation again, I’d have an acquisitions
team set up from day one…and it would be bigger. Tell me about now. Jared: Well we outgrew our premises in Tuggerah and moved to our new building in Amy close North Wyong last year. Our staff grew to a peak of about 60 and we’ve now increased efficiencies and settled at 45. We’re still growing, but we’ve pulled back on acquisitions to keep it at a manageable pace. Having survived this experience, can you give me three insights for anyone facing a similar situation? Jared: It was a really hectic time. Lots of risk and an incredible amount of work, but I’ve learned a lot.
OUR VOICES
BY PATRICK ZULUAGA PMZ MARKETING
MARKETING
& BUSINESS DEVELOPMENT
6 Steps to Successful Marketing Good marketing generates good business development opportunities. The end-objective of marketing is to build qualified prospects that convert into sales revenue. Sounds serious, and it is. But marketing doesn’t have to be complicated or time consuming. And every small business should develop a marketing process that can be easily managed and fine-tuned with a planned effort of a couple of hours per week. So let’s take a look at my Top 6 Steps to Successful Marketing;
18 | Northern Voice | Issue 1 - February 2019
1.
Target Market: If you want to be successful with your marketing, you must be clear on your target market. Put together a short description or profile of your ideal customer. Write it down, refine it, work with your team to identify your ideal customers buying criteria. Once you have conceptualised your ideal customer it will help you prepare and personalise your marketing message, making it relevant and powerful to the intended recipient. The next time you are writing promotional marketing messages, put the profile in front of you to help focus your efforts on more effective communication. Increasing Repeat Busines: While quality delivery is key to repeat business, you need to give them a reason to come back for more! Consider including a thank you coupon with every purchase that provides an incentive or discount that they can receive on a future purchase. Nurture the customer relationship by keeping in touch and offering value with every contact you make with your customers. Don’t forget to utilise social media. Getting social with your customers is a great way to keep in touch and build relationships.
2.
Getting Consistent Referals: People generally want to help so why not ask them for their help in getting you referrals? Small business owners and managers agree that referrals are very important to their business but so many are hesitant to openly ask for referrals from their customers. Let all your customers and network of contacts know that their referrals are valuable to your business. Educate them on the type of customers that are a best match for your business. Make sure you can track their referrals, keep them updated and show your gratitude for their efforts in some way whether it is informal or structured as part of a referral program.
3.
Increasing Sales Conversions: Make a relevant and powerfully attractive offer to your target market that requires a decision to be made by the recipient. You can build and promote your brand or company image while generating increased sales conversions by providing an offer with an incentive to take action within a specified time frame! Make sure every promotional marketing campaign is primarily focused on generating a response that converts into a sale while at the same time building your brand.
4.
5.
Finding Time and Resources: Do you find yourself thinking that you can’t afford to spend time and money on marketing? Marketing is an investment in the future of your business. The fact is that you simply cannot afford not to invest the time and resources into your continued growth.
Deveop a Marketing Plan: Everyone in business should have a marketing plan to support their business objectives. There are a number of sites online that can provide marketing plan templates to give you an idea of what you need to think about. Keep it short. Take the time to prepare and develop your marketing approach and strategies including how you will track and test it. Without a marketing plan to run it, is likely you will find yourself trying different “marketing ideas” that others have suggested, ending up with the expenses and no profits to show for it. Like most small businesses you will be faced with other priorities from all aspects of business and may struggle to find the time to do any marketing at all. But whatever industry you are in, you can apply my 6 Steps for Successful Marketing to start your business on the path the growth.
6.
Patrick is Director of PMZ Marketing, a consultancy focused on Small and Medium Enterprises to help you succeed in business with better marketing results. https://www.pmzmarketing.com.au/
Start 2019 with the book that answers your most pressing business questions!
Practical information about eCommerce & Marketing, Leases v’s home offices, Exit Strategies, Intellectual Property, employees v’s contractors & more. Learn more or order your copy at www.legaltoolkit.online https://www.amaOr visit Amazon for the eBook by clicking here zon.com.au/Small-Business-Legal-Toolkit-Startups-ebook/dp/B07FN5TSQQ
OUR VOICES
INTELLECTUAL PROPERTY THE HIDDEN ASSET HOW TO FIND IT AND PUT IT TO WORK BY GEORGIA THOMAS
w
all love the buzz that comes with finding an unexpected bonus. A $20 note in an old coat pocket; a welcomed cancellation that frees up your day, or a lone piece of cake when you visit the fridge. But a more practical type of bonus is discovering that your business has hidden assets, tucked away in places you’d never thought to look.
What type of assets are we talking about? Intellectual property (IP) is one of those fuzzy topics that can be difficult to grasp. But put simply, IP is just something you created in your mind and recorded in a tangible form. Maybe you wrote it down (in words, symbols or pictures), or recorded it visually (photographs, videos or even a flow chart). Perhaps you produced an online course, or you’ve invented a new process that could revolutionise your industry. 20 | Northern Voice | Issue 1 - February 2019
These are all forms of IP, that could be assets to your business. And once you know what to look for, it’s harder for them to hide.
What does IP look like? The most commonly recognised forms of IP are logos, movies and music, but there are many other types from song lyrics to computer programs, blog posts and illustrations. Even your policies and procedures, are potentially worth much more than the paper they’re written on. Each of these are the culmination of your knowledge and unique experience, and once you convert them from an idea into a form that others can read, watch or understand, they become assets to your business.
Why is this a bonus? An asset has value. And if you own that asset, you can use it in any way you choose. You can use it yourself, sell it, licence it, or just leave it to sit on the shelf gathering dust. The bonus is, that all the effort that went
into creating it, can be used over and over again. And how you choose to benefit from it, is entirely up to you.
How can it be used? Depending on the type of IP, you may be able to license it to others. That means you still own it, but others pay a fee to use it. You might choose a heavy-duty arrangement like a franchise, or a much lighter business agreement using licenses.
“once you know what to look for, it’s harder for them to hide.”
If the aim is to sell your business, your IP becomes an asset to potential buyers. A well-established brand, with clearly defined procedures, and unique products and services are all things that will impact on the value of your business. Even if you just decide to make use of your own IP, it has the potential to earn its keep in the form of royalties or sales. One song, one book or one training course, can potentially continue ‘giving’ long after the creator has gone. So, take a close look at your business and see if you have assets that aren’t pulling their weight. Dust them off and start to think about putting them to work.
G e o r g i a Thomas is the Principal Solicitor of Legal HQ Pty Ltd, and Author of The Small Business Legal Toolkit www.legalhq.biz
WRCoC | www.wyongchamber.com.au | 21
OUR VOICES
PERSIST REGARDLESS
Jo Hilder is a Writer, Published A u t h o r, Co m m u n i t y Advocate as well as the Founder, and Chief Creative at boutique store Sister Jo Bangles. www.sisterjobangles.com
AND BECOME AN EXPERT IN THINGS YOU LOVE! BY JO HILDER
Throughout high school, my end of term reports consistently stated the same summation of my academic achievements. “Jo does well in subjects she is interested in.” This was a polite way of saying if I didn’t like a class, not only did I behave like I didn’t want to be there, but my teachers were likely to feel the same way. To this day, I struggle to persevere when I’m bored or simply dislike what’s required of me, particularly if I feel like I’m not good at it, or I suspect I’m being judged as less-than or not-enough. This is perhaps a common problem, but what about the things that impede our progress and success in the things we love. Artistic and creative pursuits are something I’ve always enjoyed. Despite this, my sewing teacher gave up on me early, and my music teacher also marked me as a
22 | Northern Voice | Issue 1 - February 2019
fail. Perhaps not coincidentally, I had the same teacher for both subjects. We were never able to work through our personality differences, and that critical opportunity to be supported in developing my skills was lost. So how do we succeed, even when we lack skills and perhaps fail to enlist the support of those who might help us? Despite my chequered academic career as a teenager, and the assessment of educators that I was unteachable, I’ve since worked as a professional singer and songwriter and sewed for a living. I found a way. Whilst success means different things to everyone, I succeeded by doing what I loved and simply not stopping. I’ve since learned that most of what we call talent is actually sheer tenacity. It breaks my heart when I hear people say they want to pursue a particular career, start a business, or create a life
doing what they enjoy, but they don’t believe they are “good enough” to make it happen. It’s been said we need about ten thousand hours practice developing sufficient skills to become an expert.
It’s not a case of “fake it till you make it”. This is making it – literally. And when others start to compliment our work, we continue over and over again, until we build momentum and expertise, creating consistent results that produce both pleasure and satisfaction. Regardless of obstacles, persistence pays off. It enables us to become as good as we need to be to share our joy with the world. Begin your ten thousand hours today, and continue doing what you love.
CALENDAR OF EVENTS
15TH FEB
MARCH
26TH MARCH
Northern Voice Launch! Make sure you never miss an edition by subscribing to us on ISSUU!
Nominations Open! NSW Business Chamber Annual Awards nominations open this month. Keep an eye on the WRCoC Facebook page for details.
WRCoC Lunch Wyong Race Club With guest speaker Dan Farmer from Southern Cross Austereo. Save the date!
CLICK HERE TO SUBSCRIBE!
26TH FEB
1ST MARCH
WRCoC Breakfast Kooindah Waters 7-9am Pauline Martin from the Central Coast NSW Business Chamber will join us, along with representatives from the Tuggerah Lakes Private Hospital who will give us an update on the progress of the facilities at Kanwal.
Northern Voice Deadline For completed ad artwork and article submissions. Members can also list 2 events in our calendar each year at no cost. Don’t miss out!
Click here to purchase tickets
21ST FEB What You Didn’t Know About Your Business Nexus Smart Hub 5:30-7:30pm Join Paul Iannuzelli as he presents an interactive masterclass and workshop. Click here to sign up
13TH MARCH WRCoC Social Lunch Shelly Beach Golf Club 12-2pm No need to book, just turn up and order. Contact Glenn Zocher glenn@studio2you.com.au or Joanne Cho joanne@organicpropertygroup.com.au for further details.
15TH MARCH Northern Voice 2nd Edition OUT TODAY!
6TH APRIL Blind Dinner Dining Wyong Race Club Buy your ticket HERE or For more information contact Susan Rodak srodak@bigpond.com
7TH APRIL Live Well Central Coast Gosford Waterfront 10am-4pm Guest speakers, fitness demos, workshops, activities, stall holders + more Click here for more info!
17TH MAY WRCoC New Members Lunch Nexus Smart Hub Come and meet our new members and help them feel welcome.
WRCoC | www.wyongchamber.com.au | 23
SEEN!
BUSINESS AFTER DARK - B.A.D AT WYONG NEIGHBOURHOOD CENTRE Photography By: Glenn Zocher of www.studio2you.com.au
Hosted by Wyong Neighbourhood Centre, we were treated to woodfire pizzas, fruit platters and a tour of their programs. A new project, “Because we Care Boutique” will launch in March. Follow the “Because we Care Boutique” on Facebook.
24 |• Northern Designfreebies Magazine 24 Voice | Issue•1 www.designfreebies.org - February 2019
LOVE LANES FESTIVAL WYONG TOWN CENTRE
Photography By: Georgia Thomas and Glenn Zocher of www.studio2you.com.au
Another great turn out for Love Lanes this year. Among the sponsors for the event are our own Royal Hotel, The Chapman Building and Coastwide First National. Designfreebies Magazine • www.designfreebies.org •| 25 WRCoC | www.wyongchamber.com.au
MEMBER DIRECTORY CLICK HERE FOR DIRECTORY