EMEREC Information management for emergency services
Mobile operation management with EMEREC Rosenbauer is the global leader in fire-service technology and services for fire prevention and disaster protection. For more than 140 years, our name has been synonymous with seminal inventions and trail-blazing technologies in fire-service vehicle and fire-fighting system manufacturing. Today, Rosenbauer offers integrated solutions and individually guides customers through complex projects.
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We know how fire departments and rescue organisations work, because we are part of the same world. All of our fire-service experience and our many years of IT knowhow have gone into the EMEREC information management system – developed from practical experience for practical applications in collaboration with associations and organisations. The combination of mobile terminal devices with a central database and a link to the alarm or central command system is a key function of EMEREC. The trailblasing EMEREC system sustainably improves mobile operation management.
Rosenbauer – EMEREC
Support for operational units On site with up-to-date data
The crew has just been called out. The job now is to manage the operation in the best possible way. The key to trouble-free handling of an operation is the type, quality, availability and tie-in of the right information: with the incident managers and all participating operational units. If comprehensive access to information is available at the right time, it is possible to optimise operational procedures to save lives and protect property. Rosenbauer’s state-of-art information management system, EMEREC, merges analog and digital data and maps the data to procedures during the operation. EMEREC gives every operational unit online access to bundled and filtered information, any time and anywhere.
EMEREC gives you a solution today, that • merges comprehensive and up-to-date information from a variety of data sources, i.e. Communication Centres, GIS, Weather, Information Resource and HR Systems • provides that information directly at the operation scene thanks to state-of-art telecommunications solutions • reduces that information to crucial key data thanks to intelligent filtering methods • distributes the information seamlessly to other operational units to facilitate collaboration, such as Operations and Communication Centres, Mobile Command Vehicles, Incident Management Teams
EMEREC gives you all the information you need from a single source In the past, valuable time was lost during operations because data such as maps, fire protection plans, hazardous substance data sheets and much more was located in different places, and typically only available in hard copy. EMEREC puts an end to this. EMEREC collates digital data, standardises it, integrates independent sub-applications, and makes it available in a situationcentric way wherever it is needed – at the click of a button, on site, in real time.
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Rosenbauer – EMEREC
This is how EMEREC works The combination of a mobile terminal device (EMEREC Pilot) with a central database (EMEREC Office) and a link to the alarm or operation coordination computer is the basis of the system. The incident manager receives all the information relevant to the operation via the mobile PC. User-friendly presentation of situation-specific content allows fast, intuitive use of the system. This means that information such as maps, plans, lists, data sheets, vehicle rescue sheets and available resources are visible from a single source. For efficient operations! EMEREC Pilot Is the sofware on mobile tablet computers with operationally relevent information that can be accessed directly on-site through a wide range of functions and applications. EMEREC Office Is the central adminstration and maintenance software. All system content in managed with this program, so that all information called uo on scene via EMEREC Pilot is always up to date. EMEREC Office can be installed on any Windows based PC or tablet.
Anytime, any place – access to situation-specific information EMEREC makes sure that you have a full set of operationspecific material with you at all times. Important situationspecific documents from your operational areas are built into this system and are always available in an up-to-date form, i.e. emergency management and building plans, water sources, operational checklists, and other documents. This reduces the number of folders with plans and documents you need to carry in your rescue vehicle. And if the operation becomes more widespread, you can use EMEREC to access more extensive scenario information.
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Where? How? What? – EMEREC knows You can store more information – on buildings (companies, hospitals, care centres, traffic control centres), or other important facilities. General details and individual building/facility data are displayed on multiple levels. You can integrate waterway maps or overviews of vehicles and other rescue equipment. The integration of detailed GIS data (maps or aerial images) put you in a position to display weight or speed limits, or traffic messages in realtime.
Rosenbauer – EMEREC
Superior information saves time And time is precious in an emergency
Clear-cut information for targeted decisions is essential for trouble-free management of an operation. The incident manager becomes the manager of a variety of scenarios at fires, accidents and in disasters. The challenges are easier to manage if all the required information is available on site. The state-of-art EMEREC operation management system supports you in this. It networks data from a variety of sources and delivers them to the scene of the operation.
Built-in rescue information for vehicles gives you at-a-glance visibility. Australian version available. (Optional module)
Alarm data is accessible via EMEREC when the call is taken, with route navigation
Targeted researching of information on hazardous substances and materials directly at the scene of the operation.
Accessible on the spot
Your data is secure. Really secure
In case of fire, flooding or other disaster scenarios, precise weather data is required on site. Based on this information, the incident manager can plan the next steps and allocate resources to the best possible effect.
Data transmissions are handled by secure systems that comply with the most stringent standards. Access privi-leges – who sees what, and who is allowed to do what i.e. can be assigned individually.
Data from external sources? No problem
Backup copies of all the information you save are kept on redundant systems. Even if the online link fails, you will still have the most important information on site.
Interfaces to external information systems can be integrated in a project-specific way. They include operation management centres, alert systems, weather information, video systems, geographical information systems, power wiring diagrams, waterway level information, fire alarm systems, etc. There are no restrictions to the systems that you can integrate. 6
Rosenbauer – EMEREC
Know what is going on - on site From the outset At the start of an operation, this is what happens: An incident is reported. Operation headquarters has a huge amount of information. The incident controller has to quickly decide which data is relevant and in what format. He sets off, and is very much uncertain as to “what’s waiting around the corner”. You only discover the specifics of an operation on site. The incident manager always takes stock of the situation and decides on operation tactics and the equipment needed.
Vehicle Telematics
Plans
Mobility of knowledge, context-related collation of statisti-cal information (e.g. data on hazardous materials) and dynamic information (e.g. images from video systems), storage of this knowledge and a mobile exchange of infor-mation between participating units improve the operation situation right from when the incident is reported.
Data on hazardous materials
Vehicle rescue information Driver Warning
Manuals, policies, instructions
Collation
Checklists
Status & position
Video systems Database
Central fire alarm system
Tunnel controls Information filter
Hazardous material sensors
Weather conditions
Visualisation 7
Data Collection/ Collation Some of the documents that could be stored:
Manuals, Policies and Instructions
1: Communication/Operation Centre Documents 2: Incident Management Tools 3: AIIMS Documents 4: MSDS 5: Legislation 6: Training 7: Doctrine 8: Any documents or document system can linked.
Vehicle Telematics
Vehicle level and performance information
Plans
Data on Hazardous Materials
1: Building Plans floor by floor. 2: Emergency Management Plans 3: Bush Fire Management Plans 4: Fuel Load Management Plans 5: Prescribed Burning Plans 1:PDF of MSDS’s; or, 2: Linked to a web-based system. Latest Australian vehicle information, including Hybrid vehicles.
Vehicle Rescue Information (Optional Module)
Step by step guides with pictures for safe isolation of batteries and high voltage systems. Dangerous components highlighted such as seatbelt pretensionors.
Driver Warning Device (DWD)
Vehicle stability safety system
Checklists
Incident/Operational Checklists . Firefighter Daily, Weekly and Monthly checklists can be electronically completed and stored.
Information Filter Weather Conditions
Bureau of Meteorology
Central Fire Alarm Systems
Communication Centre Automatic Fire Alarm Systems
Video System
Can be linked to: 1: Traffic Cameras 2: CCTV of buildings 3: EMEREC pilot users can take and upload pictures and videos straight from the scene.
Status & Position
Hazardous Material Sensors
Real time tracking of all appliances, EMEREC Office users can see where appliances are and EMEREC Pilot users can see where they and other vehicles/users are. Distress/SOS function. High risk sites may have sensors.
Visualisation This can be either: Visualisation
1: EMEREC Office on any Windows PC or Tablet; or, 2: EMEREC Pilot in vehicle on a Windows tablet or laptop
Driver Warning Device
(DWD) – Standard Feature DWD is a Driver Warning Device designed to support the safe operation of a vehicle by measuring the lateral and longitudinal axial forces exerted as well as the vehicle tilt in motion. If safe limits are exceeded audible and visual warnings assist the driver to stay within safe operating limits. Especially Suitable for: • Vehicles with high center of gravity • Vehicles with movable loads (i.e. Water) • Vehicle subject to high cornering speeds • Vehicles operating on demanding or rough terrain Warnings: • Audible signal (Piezo siren) • Visual on EMEREC Pilot screen
Telematics Module – Standard Feature The telematics module collects and reports data from the vehicle in real time. Signals that could be reported are: • Fuel levels • Firefighting water levels • Foam levels
Driver Enhanced Vision System (DEVS) – Optional Feature DEVS is a Driver Enhanced Vision System aimed at supporting the driver of a vehicle under poor visibility conditions via the intergartion of a video stream from a FLIR camera into the EMEREC tablet display. The system enhances vision in built up and rural locations allowing drivers to see more clearly and identify hazards.
Product Features Standard
Hardware
EMEREC Tablet Computer
Driver Warning Device (DWD) Module
Vehicle Telematics Module
Driver Enhanced Vision System (DEVS) EMEREC Functions
Optional
EMEREC Office
Navigation
Status and Position
Messaging
Online Connection (Internet Browser)
Manuals, Policies and Instructions
Plans
Checklists
Data on Hazardous Materials (Via online connection to client system)
Vehicle Rescue Information
Weather Information (Via online connec-
Data Exchange
Automatic Synchronisation
Interface with Communication Control System
Central Data Management on a Server
tion)
EMEREC structures and visualises the multifaceted information that is available. The system makes this information available to mobile units. As more and more operational information is collected during the operation, the data is compacted in an increasingly accurate way. EMEREC displays changes on the mobile terminal devices – but also for operation headquarters and other operational units.
Visibility over all activities. On site and at operation headquarters EMEREC’s ability to manage dynamic situation reports allows for a clear-cut presentation and display of the operational resources deployed at any time. Situation reports are synchronised on all PCs involved in the operation. And, if needed, operation headquarters are included in this.
Just follow your intuition The ergonomic design of the user interface supports intuitive use of the device and software. The training overhead is extremely low. The device can be booted automatically when an operation starts, to display operation-specific material without delay. Inquiries in databases are simple thanks to the comprehensive search function. Handle the follow-up during an operation Thanks to EMEREC operation-specific data, such as alert data, operation history, routes, use of resources and much more are logged. You can then use the stored information for reports, investigations or statistics after the operation. 9
Rosenbauer – EMEREC
Single source supplier Instead of a bunch of isolated solutions
Operational Level
System Level
Customer Level
There is a lot of paperwork. And there are many isolated applications available. EMEREC provides the basis for a standardised solution that facilitates the paradigm shift from the analog present to the digital future.
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Individual Databases
> Data > Information > Systems
EMEREC Office Windows based PC's or Tablets Communication/Operation Centres Mobile Command/Field Operation Vehicles
EMEREC
> Standard Applications
Data Centre
Incident Scenario A
Incident Scenario B EMEREC Pilot
EMEREC. Because a single contact is all you need
Always up-to-date. Automatically
Are all your documents and information up to date? Have you installed all the updates? With EMEREC these questions are a thing of the past. Thanks to EMEREC you have a single point of contact in all questions of information processing and operation support.
The individual content providers are responsible for updating the databases (e.g. maps, information resource systems, hazardous material databases or doctrine). Software module updates are performed automatically, quality assured, and compliant with all defined security standards. None of this impacts normal organisational operations.
Rosenbauer – EMEREC
Simple data entry and maintenance EMEREC is a system for practical applications. You can manage all your key data conveniently from any Windows based PC. This means that tasks are not restricted to the incident manager, or members of the emergency service. This gives you more freedom.
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Sasgar/Rosenbauer is your competent partner in questions of suitable software and suitable hardware. From planning through to training. For modern information management during operations. With EMEREC.
Step by step Well-founded analysis is the starting point for successful integration of EMEREC with your organisation. We collaborate with you to identify your specific requirements and examine your existing systems. Based on this inventory, we define your requirements with respect to applications, functions, interfaces, content, and users. The next steps are drafting of specifications and a requirements document. Once you and we have a clear image of your EMEREC solution, the implementation phase begins; this will lead to a successful roll-out in your organisation. And beyond the roll-out, Sasgar/Rosenbauer’s experts will guide you through training, provide support and maintenance. Australian based Rosenbauer (RBI) EMEREC software engineers will undertake all integration/system architecture analysis of EMEREC with client systems (in conjunction with client implementation team) including roll out and installation of in-vehicle hardware. Ongoing support will be provided by Australian based specialists trained by RBI Engineers with Rosenbauer 24/7 international support if required.
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Rosenbauer – EMEREC
Powerful system Tailor-made solution
The EMEREC information management system is powerful. It is based on numerous standards. And individual requirements built on them. To ensure that you use EMEREC with maximum effect in your organisation, we guide you from the inventory phase through to ongoing operations.
People-centric
Service and support
Structured project management, experience in planning, management and controlling of complex projects are one thing. But the stakeholders, people, are the focus. You and we. And it’s all about your organisation’s requirements. This is why we work with you on site to create a comprehensive, holistic concept to meet these challenges. So that you can benefit from our know-how.
The roll-out phase has been successfully completed. But this doesn’t mean that your project is over and done with for us. From user inquiries through to system support, we are your long-term, competent and central contact. We offer tailored support packages to underline this. If you prefer, we will handle operations, management and maintenance of your EMEREC solution.
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Sasgar Fire and Rescue 65 Backhouse Place Eagle Farm Q 4009 07 3869 7000 www.sasgar.com.au www.emerec.com
Sasgar Fire and Rescue WA Unit 1, 32 Horus Bend Bibra Lake WA 6163 08 9434 6926 www.sasgar.com.au www.emerec.com
www.rosenbauer.com
All texts and illustrations are non-binding. You are not entitled to claim performance related to functionality of actual products and services. Subject to technical enhancements. Some of the functions described in the above are not standard features of EMEREC. This is specifically true of customer-specific projects and solutions. Any brand names used are registered trade marks of their respective owners. EMEREC_EN_2010_05