12 | www.wwha.co.uk | intouch | Quarterly Report
9
8 Dealing with An -Social Behaviour
Le ngs (new residents)
9.5
Resident Sa sfac on
9
How sa sfied were you with our services? score out of 10
Planned maintenance work (kitchens, bathrooms)
Repairs (Day to day)
So what do you think about our Performance?
If you have any comments or feedback on anything we have told you in this sec on please let us know. You can contact us about this or any other issue at any me.
Feedback can be given in a variety of ways: online via our website email le er phone text or in person to a member of staff or at our offices.
• We are always happy to hear from you whether you want to ask a ques on, tell us something, make a sugges on, pay a compliment or make a complaint. • When you give us feedback, we will answer any ques ons you may have and address the issues you have raised. • We also consider all sugges ons, complaints, compliments and comments that we receive and use them to review our services. • This feedback helps us to make decisions about our future plans and improvements to our services. Thank you!