NAG Conference C-Store Retailers

A CStore Decisions Staff Report

The 2023 National Advisory Group (NAG) Conference kicked off Sunday, March 26, in Austin, Texas, at the JW Marriott with a dinner and keynote speech from Captain Chad Fleming, a war hero who was redeployed five times after becoming an amputee.

Fleming, who received the Meritorious Service Medal, two Bronze Star Medals with Valor, three Purple Heart Medals and the Army Commendation Medal with Valor during his time with the Army, shared the story of his journey with attendees. He encouraged attendees to consider saying “yes” to more opportunities, to stay humble and to show leadership by remembering where they started. Earlier in the day, attendees had the opportunity to join a golf event at Hyatt Regency Lost Pines Resort and Spa.

Burning Issue Sessions

On Monday, March 27, the conference got underway with educational sessions on burning issue topics. This year’s conference featured speakers from more than 20 leading convenience store chains.

John Lofstock, NAG executive director, welcomed attendees to the conference.

“What makes NAG special is that this is truly your association. The educational sessions and information exchange topics were selected directly by the board of directors,” Lofstock said. “When you leave here, you will be a better retailer. The friendships and networking you do over the next few days will be building blocks as you move your company into the future.”