This year, we're celebrating 80 incredible years of our successful partnership. Thank you for making our journey together so amazing.
Since the first car drove through our Pennsylvanian lanes in 1945, to today as millions more line up outside our doors, our mission has always been yours. With you driving us forward, we•re already geared up for the next 80 years.
Take a trip down memory lane and see what's next at manheim.com/80years
The official magazine of the WASHINGTON STATE Independent Auto Dealers Association 707 Auburn Way South | Auburn, WA 98002 T: 253-735-0267 staff@wsiada.com | WSIADA.COM
EXECUTIVE BOARD
Badie Darwazeh, Board President Seattle Auto Haus | President@wsiada.com
Randy Fletcher, Board Vice-President In-N-Out Auto Sales | VPresident@wsiada.com
Emil Scarsella, Board Treasurer Town & Country Auto Sales | Treasurer@wsiada.com
J.T. Curry, Board Secretary Motors Northwest | Secretary@wsiada.com
Wasim Azzam, Chairman of the Board All Right Auto Sales | Chairman@wsiada.com
CHAPTER PRESIDENTS
Andrew Drager – North Cascade Drager’s International | NoCascade@wsiada.com
Denis Costin – North Sound Independent Motors | NoSound@wsiada.com
Dominic Adams – South Sound Gene Pankey Motor Co. | SoSound@wsiada.com
Vacant Position – Vancouver Vancouver@wsiada.com
Vacant Position – Yakima Yakima@wsiada.com
Vacant Position – Tri-Cities Tri-Cities@wsiada.com
Vacant Position – Spokane Spokane@wsiada.com
WSIADA STAFF
Rick Olson, Director of Operations
Mila Froman, Membership Manager
Mary Walton, Accountant
Lane Schulz, Retail Associate
Editor Rick Olson, WSIADA Director of Operations
Production & Design
Professional Mojo
Copyright 2025 | WSIADA
2 FROM TRADE WARS TO NEW LAWS—WHY DEALERS NEED TO STAY IN THE KNOW
A turbulent mix of tariffs impacting the auto industry, new catalytic converter regulations, and a spike in association membership—all underscore the importance of staying informed and involved through WSIADA.
4 PROHIBITED PRACTICES PRIMER Compliant dealerships should be familiar with these outlined prohibited practices and take immediate action if they see them take place.
5 SAVE THE DATE: WSIADA 2025 CONVENTION THURSDAY, AUGUST 28 Doubletree by Hilton in Seattle WSIADA events bring together hundreds of the brightest independent automobile dealers with renowned speakers to accelerate business success and give back to the communities in which we live.
6 ARE RECALLS A SECRET WEAPON FOR CUSTOMER RETENTION? Learn how smart dealers are making recalls work for them.
8 SAFETY THAT SELLS: HOW AUTO DEALERS CAN PROTECT EMPLOYEES & THEIR BOTTOM LINE
A comprehensive safety program isn’t just about compliance—it’s about creating a culture where safety becomes second nature, protecting employees, reducing risks, and building a more productive workforce.
12 CAR DEALER GLOSSARIANS DESPAIR
Lack of clarity in transactions is a major issue in complaints and lawsuits against dealers. Are you using these terms carelessly?
14 REGISTER NOW: NIADA CONVENTION & EXPO EARLY BIRD ENDS MAY 23!
17 WSIADA DEALER MEMBERSHIP
Get on board and see the difference! Complete a membership application today.
18 WSIADA NEW AND RENEWED MEMBER LISTING
19 READ & RESPOND QUIZ
Monthly quizzes offers one hour of continuing education credit toward the dealership’s required annual renewal.