The Wright Perspective: Spring/Summer 2021

Page 35

DIGGING IN Seen & Heard Two different crews. Both terrific. Ryan also is pleasant to work with. Everyone has been polite and professional even during challenging times. -Julie Everyone was good to work with and I like the way they could see what needed to be done and offered suggestions. -Steve Russell and Owen came to our property as expected, and promptly, at the time scheduled and even a few minutes early. They are wonderful men regarding their personal qualities and most importantly regarding their work ethic. They did an awesome job for us that day and the shrubs they trimmed look fantastic. Once again, as always, we can 'bank on' getting the highest quality work done as well as always having service excellence from each of your staff which is ALL important to us. Service excellence is critical and equal in importance to us as the job performance itself. Russell and Owen were friendly, and listened well after asking for input about the trimming task, completing it superbly and cleaning it all up better than they found it and even taking the time to take a small dead shrub out from under our front window that was an eyesore. They displayed their physical strength, their strength of personal character and strength of representation of your awesome company. You are our 'goto' outdoor-needs company and we tell everyone, every opportunity that we have! We are always delighted with your staff's work and having anyone on our property! Thank you! -Rich and Jill Staff was prompt and accurate. Knowledgeable and efficient. We had an overall positive experience. -Tim Wright Outdoor Solutions have always been respectful and always quality work. -Tayala Very polite and respectful. -Kenneth Amy does an outstanding job for us every time! -John The crew members were cordial and efficient. -Mark I have been a long-standing tree customer and have appreciated the relationship

with John Griffiths. I always knew who to contact. John's professional knowledge of trees was extensive and he gave his honest opinions. With his guidance, I was able to make informed decisions. I was especially grateful to him a few years ago when straight-line winds brought down our maple onto the roof. John got to us very quickly and the Wright crew was amazing. They managed to get the tree off the roof without any damage. I've always been pleased with Wright's service and the quality of the work. I'd appreciate being assigned another arborist since John retired. His knowledge and professionalism are the reasons I always call Wright. -Courtenay Both crews were great. They both checked to make sure everything was okay with us before they left. -Howard I’m a long-time customer and always happy with your work. -Scott Excellent service, the work men crew, was very polite and professional. They did an amazing job. Very happy with your services! -Holly I have used your service for several years and I couldn't be happier. Thanks! -Jennie Always nice to talk to and cleanup is terrific. -Paul and Dixie Great service and knowledgeable employees. -Mary Have always been happy with the service I receive. Keep up the good work! -Robert Wonderful experience with Wright Outdoor Solutions! This year we've had clean up from the derecho and leaves this fall. Both times everything was done quickly, and our yard was cleaned up perfectly. Highly recommend! -Amanda Dennis has been just fantastic! Thank you for being so prompt and fixing issues correctly and very quickly. So happy to have Christmas lights up early this year! Also love the planters Dennis chose for our front steps. New to the area and very impressed with the service! -Brooke Anna is superb! The teams did a terrific job. Very creative and responsive to needs. -Mollie

Very friendly employees and prompt service! -Diane

I was pleased with the polite conduct, and how they scoped out the area and seemed to discuss between themselves the best plan of attack for the broken limb tangled up over our garage. They did a fantastic job and didn't even dent the gutters getting the limb down. My dad came by to watch the process and asked for some of the wood to use as firewood. The crew was very helpful and nicely stacked a pile of wood for him. The team even raked up the area they were working in better than I had of leaves and other debris. -Tina Anna does a great job. Her helpers were respectful of my house. You guys do a great job. -George and Deb They are a great crew. We have used your service for 10 plus years and always had great service. I rate your workforce a ‘10’ in my book. Thank you again. -Bill Just very, very nice young men! We have told almost all our friends about how good you guys are! I hope they use you in the future, I know we will! -Dave Dennis is a gem in proactively making recommendations for landscaping. My neighbors and family love what he has done on my property in Glen Oaks Country Club. Thank you for assigning Dennis to my account! -DeAnna Very professional. Cleaned up nicely and were very courteous. -Margaret Always a pleasure to work with your company. There has not been one time where I felt that the crew could have done a better job. -Lee The guy who led the crew was great. We looked at everything before they left and they did a little more work. All were very professional and all good guys. -George

SPRING 2021 THE WRIGHT PERSPECTIVE 35


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