At WRc, we have a long history of solving problems through innovation, collaboration and knowledge sharing. We continuously support research, development and training to help our clients meet current and future needs.
Our 50+ technical trainers have developed 60+ courses across 6+ delivery formats, supporting 900+ learners from 16+ countries
Facilitating the required, necessary and latest training solutions to develop, share and retain knowledge for the success and improvement of the water and environment sectors.
Our mission to share knowledge
Dedicated training courses Solutions and training styles for all Capability and experience
50+ trainers
who are specialists in their fields
We firmly believe that current industry challenges –surrounding our climate, infrastructure, workforce and customers – require solutions that will stand the test of time, therefore, must be built on solid scientific and engineering knowledge. Our trainers harness an unrivalled legacy of almost 100 years’ water, environmental and sustainability sector expertise and industry-wide relationships to deliver exceptional, best-practice training.
“I would like to extend my appreciation to Richard for his interactive and informative presentation. His patience in addressing our queries contributed significantly to the overall training experience.”
“Andy was brilliant. Presented everything in a simple and knowledgeable way”
“The trainer had great communication backed up by a wealth of knowledge”
“Richard was truly so humble and so supportive.”
“Donna and Ayash were brilliantvery engaging, polite, and knowledgeable. You really took care of everyone, left space for interaction and engagement, and thanked people for their involvement - those small things mean a lot and give people the confidence to speak up again.”
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Best practice guidance published by WRc is used globally by water companies, engineers, regulatory industries and other organisations.
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60+ courses
Catchment
water quality & environmental protection
Clean water treatment & supply infrastructure
From our vast knowledge-store, we have hand picked a range of problem-focused, expertled modules to support and guide training.
Sewer networks & wastewater treatment
Data & digital assets
Application of industry standards into practice
We are pleased to announce 30 new courses since the release of our 2024 Brochure.
Theses courses ensure that everyone – from new recruits to existing employees – can fill knowledge gaps and rise to meet the industry’s challenges. Browse the topic categories and look out for symbols: &
…or sort by ‘Most recent’ on our online catalogue
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
5+ trusted training partners
Our collaborations with like-minded organisations further advance sustainable capability across the whole industry.
While maximising learning experiences, these partnerships allow those on collaborating courses to receive relevant certification which can be applied to their overall professional development journey.
We are also able to draw on the expansive knowledge network of over 270 sister organisations in our capacity as an RSK company.
Find out more
6+ delivery formats
Offers an exclusive online call with a technical specialist; the unique opportunity for reflections, questions, and further discussions.
Classroom
Uses elements such as discussion, lecture, exercises, and practical demonstration, appealing to all learning styles.
Enables a more accessible group experience which draws upon engaging and interactive digital workshop and exercise formats.
Combines the benefits of classroom and live online formats for training which is inclusive of all learners’ circumstances.
Allows for flexibility to learners’ timeframes, featuring bite-sized tutorials, practicals and 1-1 mentoring.
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
We recognise that it takes time to grow technical competence and fully embed world-class knowledge. Our ethos at WRc is, therefore, to build long-term, sustainable relationships with our clients, making us available to respond to technical queries whenever they arise.
Site/Location Software
Bespoke…
Utilises WRc’s testing facilities as well as clients’ and partners’ sites for an immersive, hands-on learning experience.
Provides a specialised training resource using a simulated environment to demonstrate competency using clients’ systems.
Creates or customises a workshop, course, or long-term programme via WRc experts and/or trusted training partners.
We design bespoke training to find your perfect solution which:
• targets the required skill levels;
• adds business-specific content or practical cases / issues; and
• can be hosted at your chosen location.
View case study: Scotland .
900+ learners from
30+ clients across 16+ countries
Our learners span a wide range of stakeholders, from individual career-starters to experienced regulated utilities professionals, who are driven in improving our planet while maximising their career and learning potential.
View case study: British Virgin Islands .
View case study: Trinidad & Tobago .
View case study: Ireland
View case study: England & Wales .
View case study: UK
View case study: UK
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
View case study: Oman
View case study: UAE
View case study: UAE
Hand-picked courses
Catchment water quality & environmental protection
WRc provides integrated catchment management services for the managed water cycle. Our specialists have developed courses to enable attendees to support their environmental objectivesthrough increased knowledge of critical quality standards, as well as the skills to effectively monitor and improve outcomes.
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New course
New case study
Cost & Carbon Model Software (TR61) Training
Our mission to share knowledge
Dedicated training courses Solutions and training styles for all Capability and experience
Foundations of Water Quality and the Environment
Essential Guide to the UK Water Sector
Introduction to Water Microbiology
Ensuring Recycled Water Quality
Microbiology for Wastewater Professionals
Urban Pollution Management (UPM) Course
Introduction to GIS for Environmental Impact Assessments
Introduction to Water Quality Modelling Software
Understanding Water Quality Impacts of Storm Overflows
Understanding Water Quality Statistics (Excel)
SUDS and Hydrosystems Engineering Training
Understanding Water Quality Statistics (AARDVARK)
Understanding Impacts of Highway Drainage
ESG Strategies for Sustainable Water Management
Advancing Recycled Water Management Schemes
Water Risk Assessment Certification (CPD Accredited)
Understanding Water Regulations and Managing Risks
Hand-picked courses
Clean water treatment & supply infrastructure
For almost a century, WRc have successfully supported the global drinking water sectors. Our training equips operations teams and management with the knowledge and technical skills to address challenges and provide sustainable and innovative solutions for safe, efficient and reliable customer supply.
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Hand-picked courses
Sewer networks & wastewater treatment
WRc is an industry-leader in research and innovation to optimise infrastructure and overcome environmental challenges in the transport and treatment of wastewater. These courses provide stakeholders - from technicians to regulators - with the skills for efficient, compliant and forward-thinking operations in this sector.
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New course
New case study
Introduction to Wastewater Metering - Drain to River
Our mission to share knowledge
Dedicated training courses Solutions and training styles for all Capability and experience
Understanding Water Quality Impacts of Storm Overflows
Introduction to Sewerage Networks
Microbiology for Wastewater Professionals
CCTV Sewer Inspection Awareness Training
STOAT WwTW Modelling Software Training
Professional Drainage Assessor Training Course
MSCC5 / EN 13508 CCTV Sewer Inspection Course
Cost & Carbon Model Software (TR61) Training
Ensuring Recycled Water Quality
PipelineAssessmentCertificationProgramme(PACP )
Advancing Recycled Water Management Schemes
Hand-picked courses
Data & digital assets
WRc has a long history of developing software and informing technology which support the water and environment sectors. This selection of courses helps to prepare digital workforces by equipping attendees with the knowledge and skills of appropriate statistical, modelling and analysis tools and techniques for their unique situations.
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New course
New case study
Introduction to GIS for Environmental Impact Assessments
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Introduction to Statistics in R
Water Loss & Leak Detection Analyst Course
Hydraulic Network Modelling Training
Understanding Water Quality Statistics (AARDVARK)
Use of Clamp-on Ultrasonic Flowmeters
Understanding Water Quality Statistics (Excel)
Introduction to Clean Water Metering - Source to Tap
Introduction to Water Quality Modelling Software
Introduction to Wastewater Metering - Drain to River
Hand-picked courses Application of industry standards into practice
Industry best practice is embedded into all aspects our work at WRc, and our training courses are no different. This selection were designed to guide professionals through a specific specification or publication, providing them with the required working knowledge to ensure it is implemented to the highest quality.
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New course
New case study
Introduction to ISO 55001 for Asset Management
ISO 55001:2014
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Water Safety Planning Course
Water safety plan manual (2023), WHO BS EN 15975-2:2013
Guidelines for Quality Control (QC) of NASSCO PACP, LACP and MACP Surveys (2022)
Hand-picked courses
Project, people & asset management
WRc offers training to allow our clients to achieve outstanding performance and growth through the effective alignment of corporate goals with daily operations. These courses enable staff to upskill in managing plans, costs, risks and stakeholders - from individual assets through to whole businesses.
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Essential Guide to the UK Water Sector
1 day | Online (self-paced + 1hr mentoring*)
Training outline
Course overview
Developed by a team with specialisms across the water sector, this course provides the essential knowledge of UK drinking water and wastewater treatment and transport networks, as well as environmental practices and regulations governing the sector, equipping individuals with the confidence to successfully begin their role within the industry.
Who can benefit?
Graduates and those transferring from other sectors.
* Or periodic Q&A sessions for larger cohorts, if provided as part of business’ new starter programmes.
Sector roles, e.g., government, regulatory, supply chain, and professional and membership institutions
How the UK ensures drinking water is of high quality and distributed effectively via various supply assets to a range of customers
How wastewater is collected and treated while minimising pollution to our rivers and environmental waterways
Regulations, strategies, timeframes and economic factors governing the sector
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ESG Strategies for Sustainable Water Management Training Course
0.5 day | Online (live)
Training outline
Targeting key risks and providing evidencebased data to ensure successful ESG disclosure
The UK regulatory and policy landscape influencing sustainability practices
Course overview
With insights into sustainability trends, regulatory drivers, and actionable strategies, this course equips decision makers with the knowledge required to position their organisations as water sector leaders in Environmental, Social and Governance (ESG) performance.
Emerging hot topics such as water neutrality, circular economy, and biodiversity
Components of a high-impact ESG strategy: risk assessment, stakeholder engagement, and sustainable finance
Who can benefit?
Delegates may include senior decision makers in the UK water sector who are looking to develop and drive strategic sustainability initiatives within their organisations.
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Water Risk Assessment
Certification (CPD Accredited)
12 weeks (within 6 months) | Online (self-paced and live)
*
Course overview
Led by an industry-leading water risk expert, this Certification teaches everything required to be proficient in assessing, communicating and mitigating water risks. It utilises self-study modules, regular live sessions, and a final assessment, and places an emphasis on transmitting knowledge that can be immediately implemented.
Who can benefit?
The Certification is ideal for water and sustainability professionals who want to specialise in water risks/ stewardship without embarking on a BSc or MSc.
Training outline
Water risks and their impact
Business cases for companies and governments
Undertaking water risk assessments:
- In-depth: Physical, infrastructure and governance
- High level: prioritising hotspots
Effective communication of water risks
Solution identification of underlying drivers
Multi-stakeholder platforms and collective action
*Course delivered via trusted training partner
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Tailored Corporate Water Risk Training
1-2 days | In-person
Course overview
Led by an industry-leading water risk expert and featuring content tailored for your team, this training will ensure your company is prepared for the coming challenges and your workforce is upskilled with practical knowledge on corporate water risk exposure and taking mitigative and/or adaptive actions.
Example training outline
Who can benefit?
Aimed at Consultancies, Industries and Financial Institutions, it is recommended that members across various teams, e.g. Risk, Sustainability, Supply Chain, and Compliance, attend the training.
How to understand and showcase the importance of water risks for businesses and investment operations
Using open-source online tools to assess highlevel water risks and prioritise sites for an in-depth water risk assessment
Conducting an in-depth water risk assessment, including physical, infrastructure and governance risks
Impactfully communicating water risks, and identifying and prioritising solutions and opportunities
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Foundations of Water Quality and the Environment
Training outline
Course overview
This course provides water and environmental professionals with the foundational (or refresher) knowledge and skills for the assessment and management of water quality impacts, including pollutants, monitoring strategies, and legislation that drives investment decisions.
Who can benefit?
Those in the water or environment industries, including those not of a scientific background, looking for knowledge of the basics of water science to inform effective decision-making.
The background to catchment management and water quality (WQ) assessments
Characteristics of common pollutants, their sources and impacts
Water management policy & regulations
Environmental monitoring programmes, sampling & analysis, and bioassessment
WQ data assessment and compliance
Introduction to water quality modelling and its applications
Feedback from previous delegates
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Introduction to Water Quality Modelling Software
1 day
0.5 day
| In-person
| Online (self-paced + 30min mentoring)
Course overview
Training outline
Water quality modelling overview, background and uses
Introduces delegates to the foundations of water quality modelling, focusing on Monte Carlo simulation as well as the use of the Environment Agency (EA) tools for River Quality Planning and MPER (metals bioavailability).
Statistical theory of Monte Carlo simulation
Who can benefit?
Attendees may be drawn from water companies, regulators, and other industries with permitted discharge into rivers, environmental consultants and those completing water impact assessments.
Model limitations, the importance of good data and the process of calibration
Examples of model applications
Hands-on use of the EA’s RQP and MPER software with guided discussion on example catchments
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Water Quality Statistics in AARDVARK Training Course
1 day | Online (self-paced + 1hr mentoring)
Course overview Through bite-sized tutorials and practical sessions using real data, delegates will be able to apply skills using statistical methods and AARDVARK software to visualise and analyse routine environmental, drinking water and effluent monitoring data.
Who can benefit?
Those with a statistical or data background keen to support their career development, e.g. water quality modellers, scientists, planners or analysts, and catchment or compliance managers.
Training outline
Understanding essential statistical concepts
Characterising & quantifying water quality, including changes over time
Dealing with common data quality problems and measure uncertainty
Understanding water quality standards
Understanding compliance assessment and detect non-compliance
Classifying environmental status Using AARDVARK software
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Water Quality Statistics in Excel Training Course
Training outline 2 days | Online (live)
Course overview
Delivered by a statistics specialist alongside experts in water quality and compliance, this course uses hands-on exercises to introduce key concepts and statistical methods used to visualise, interpret, analyse, and evaluate water quality data.
Who can benefit?
Water quality (and other) professionals looking to improve their skills in statistics and data analysis to support career development in fields such as monitoring, sampling, planning, and compliance.
Considering statistical aspects in the design of water quality monitoring programmes
Calculating and interpreting statistics that summarise data and variable relationships
Using statistics to better understand and quantify risk
Quantifying the degree of uncertainty in results
Analysing data for seasonal and long-term trends
Dealing with common data quality issues
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Introduction to Statistics in R
0.5 day | Online (self-paced + 30min mentoring)
Course overview
Tutorials and practical sessions provide an accessible and hands-on introduction to R software (a widely-used data analysis package which is free, open-source, flexible and powerful) enabling learners work more efficiently, accurately and transparently.
Who can benefit?
Industry professionals currently relying on spreadsheets and looking to take their dayday analyses to the next level, including those without prior coding or statistical knowledge.
Training outline
Undertaking and managing analyses using the RStudio® integrated development environment
Importing offline/online source data and export results and graphics in various formats
Manipulating, checking & cleaning source datasets
Fitting and interpreting simple statistical models
Using descriptive statistics to summarise data, and produce engaging charts & graphics
Engaging in self-learning via the online R community
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Introduction to GIS for Environmental Impact Assessments
2 days | Online (live or self-paced*)
Course overview
This course provides a thorough introduction to GIS for those working on Environmental Impact Assessments (EIA). Participants will learn to use QGIS software* to create GIS projects, perform spatial analysis, and produce top-quality professional outputs for clients.
Who can benefit?
Those with no or limited GIS experience, e.g., students, graduates, or environmental consultants in the EIA industry who are either early in their career or require knowledge of GIS to excel in this competitive landscape.
*ArcGIS or self-paced e-learning available on request.
Training outline
GIS fundamentals, applications in EIA, and the specific GIS skills expected of UK environmental consultants
Project set-up e.g., base maps and vector data; Digitisation techniques; Editing layer symbology
Concepts and functions of spatial analysis, from process design & selection to terrain analysis, using industry-related examples
Polished cartographic and table outputs using best practices for data quality and control
Practical assessment in planning a wind farm project to demonstrate applied learning
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Ensuring Recycled Water Quality Training Course
3 days | In-person or Online (self-paced)
Course overview
Developed by a water recycling & reuse specialist, this training covers the fundamentals of reclaimed water - its uses, processes, regulations, risks and mitigationsproviding an understanding of how to ensure its quality and safety when supplied to end-users.
Who can benefit?
Delegates could include early-career water treatment scientists, analysts, operators and technicians, as well as graduate consultants, water resource planners and regulatory officers.
Training outline
Recycled water production & processes, and the requirements for different end-uses
Quality parameters and their monitoring and analyses, as well as sampling approaches
Regulations, reporting requirements and international best practices
Potential quality risks and associated contaminants, as well as how to control for and mitigate them
Customer complaints, and their causes & resolutions
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Advancing Recycled Water Management Schemes Training Course
3 days | In-person or Online (live)
Training outline
Course overview
Developed by a wastewater engineer and lecturer in circular water resource management, this course teaches advanced practices in reclaimed water schemes to ensure safe and strategic end-use - covering how to plan, evaluate and assess successful, innovative and compliant schemes.
Who can benefit?
Those developing or managing recycled water schemes, as well as water treatment scientists, engineers, water resource planners, consultants and regulatory officers with a prior background or knowledge of reclaimed water.
Strategic planning for option identification, evaluation, and review of reuse projects
Recycled Water Management Plan frameworks, risk assessments, and auditing best practice
Guidelines for evaluation and assessment of recycled water quality sampling and analysis
Use of ecoinformatics in the collection, monitoring and management of data
Regulations for irrigation and the use of aquifer recharge
Innovations in Advanced Treatment: Membrane, Nature-based and Oxidation processes
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Urban Pollution Management (UPM) Training Course
1 or 2 days | In-person or Online (self-paced*)
Course overview
Provides practical experience and confidence in using the UPM Manual, allowing delegates to successfully implement environmental policy for permitting wet weather intermittent discharges from water company and other wastewater systems.
Who can benefit?
Those involved in storm water overflow planning and scheme design, for example: modellers, engineers, asset managers, and those working on Drainage and Wastewater Management Plans.
*E-learning available for individuals (waitlist only) or whole teams.
Training outline
Modules are mapped to the UPM procedure, providing an Awareness & Decision Making (1 day) or Technical (2 days) level of knowledge in:
Overview of the UPM procedure
Wet weather standards
Design of UPM studies
Data collection and modelling
Assessed performance of sewer assets
Post-UPM procedures
Practical experience
Storm Overflow Assessment Framework (SOAF)
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Understanding Water Quality Impacts of Storm Overflows
2 days + up to 3 days add-on | Online (live) and In-person
Training outline
Course overview
This training provides delegates with an in-depth understanding of how storm overflows are designed, regulated, monitored and improved - accompanied by UK-wide case studies of water quality investigations and the latest innovations; as well as an optional practical session for applied knowledge transfer.
Who can benefit?
Those involved in storm water overflow planning and scheme design, such as modellers, engineers, and asset managers.Also, water companies, regulators, consultants, wastewater network managers and environment officers.
Background: Covers the purpose, history, and recent industry focus of storm overflows
Legislation and policy: With particular emphasis on newer policy, as well as permitting details
Monitoring: Explores continuous monitoring requirements and available datasets
Reduction: Infrastructure design guidance; innovation (e.g., smart sewers, SuDS) and benefits of investment programmes
Optional in-person group practical session:
Analysis of an example overflow (1 day)
2 complementary add-on courses (1 day each) cover water quality legislation & analysis / Urban Pollution Management
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Wastewater Hydraulic Modelling Awareness
Training
1 day | In-person or Online (live or self-paced)
Course overview
This course provides learners with the contextual understanding of how wastewater hydraulic models are constructed and used for reliable and effective system simulation. Delegates will benefit from a mix of engaging lecture-based training, interactive exercises, multiple-choice assessment, and trainer discussion and Q&A.
Who can benefit?
Those whose day-to-day activities overlap with modelling outputs, or those seeking an overview before they begin (or switch to) a career in the field.
Training outline
Software types and functions
Concepts for validation and auditing Model build data requirements
Needs and options (e.g., catchment risk, future scenarios)
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Wastewater Hydraulic Modelling
Practitioner Training
2 days | In-person or Online (live)
Course overview
This course provides a detailed, practical introduction of wastewater hydraulic modelling. It enhances delegates’ confidence in their ability to perform reliable and effective network simulation through engaging lecture training, real-world examples, hands-on modelling exercises, and an end-of course practical assessment.
Who can benefit?
New-starters, graduates and junior wastewater hydraulic modellers working on wastewater planning, operations, SO, water quality or capital/asset management projects.
Training outline
Software types and functions
Concepts for validation and auditing Model build data requirements
Needs and options (e.g., catchment risk, future scenarios)
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SuDS & Hydrosystems Engineering Training Course
1 day + up to 2 days add-on | In-person
Course overview
Designed for practitioners of Sustainable Drainage Systems (SuDS), this course improves learners’ working knowledge for the design or approval of schemes that meet site requirements; are cost-effective; bring long-term local benefits; are resilient to extreme weather; and are adaptive to climate change.
Who can benefit?
Roles such as: Drainage, Highways, and Design Engineers; Water Company staff; consultants; developers; Lead Local Flood Authority staff; SuDS Approving Body staff; Flood Risk and Climate Adaption teams.
Training outline
Water quality and pollution: Management, maintenance and Nature-based devices
Hydraulics: Rainwater collection, combining features with planning requirements
Groundwater protection: Local geology risk assessment; Source-Pathway-Receptors
Drought/heatwave resilience: Planting schemes; Irrigation systems Optional add-ons:
Soils: Description, selection, testing (0.5 day)
Site Visit (UK): practical demonstration (1 day)
Online Q&A with industry experts (1-2 hrs)
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Understanding Impacts of Highway Drainage
2 days | In-person
Training outline
Course overview
Developed by urban drainage specialists, this course provides a comprehensive understanding of the impact of highway drainage on the sewer network, thus wider environment and new developments, in order to enhance overall infrastructure management.
Who can benefit?
Those seeking increased knowledge of improved highway drainage management. For example, highways authorities, wastewater utilities, and land planning and flooding specialists.
Improved design of traditional systems, and opportunities for sustainable drainage systems (SuDS)
Improved maintenance practices and opportunities to minimise surface water volume, to reduce impacts on the sewer network
Collaboration with planning authorities to reduce impacts on new developments
Demonstrating benefits of improvements to stakeholders e.g., highways and flooding authorities, and water companies
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Understanding Water Regulations and Managing Risks
2-3 days | In-person or Online (live or self-paced*)
Course overview
This training enables learners to gain an understanding of drinking water safety regulations and the risks of non-compliance. Case study examples are used to illustrate management best practices that mitigate risks and promote sustainability.
Who can benefit?
Delegates may include water utility professionals, environmental managers, regulatory compliance officers, engineers, and anyone involved in water management and sustainability initiatives.
*E-learning currently available for B2B only.
Training outline
Introduction to Water Regulations
Risks of Non-compliance on Public Supply
Regulatory Frameworks and Standards
Water Quality Management
Compliance Strategies and Implementation
Case Studies and Best Practices
Regulatory Updates and Future Trends
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Laboratory Quality Systems (ISO 17025)
Training Course
3 days | In-person
Course overview
Provides delegates with the relevant working knowledge to be able to implement appropriate quality systems within clean or wastewater testing laboratory environments. Presentations and worked examples demonstrate how the Standard is translated into practice.
Who can benefit?
Staff working at laboratories seeking (re-) accreditation to ISO17025:2017, including analytical testing and sampling programme staff, Laboratory and Quality Managers.
Training outline
Implementation of the Standard’s core pillars:
General requirements of staff to ensure impartiality and confidentiality of activities
Legal responsibilities of management to define and document activities
Required personnel, facilities, systems, etc. to resource all activities
Processes for review, validation and documentation
Requirements to maintain a management system to demonstrate compliance
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Fundamentals of Regulation 31 Approval
0.5 day | In-person or Online (live or self-paced*)
Training outline
Course overview
This short course provides learners with an introduction to Regulation 31(4), which water industries must comply with before introducing substances or products into the water supply. A mixture of lecture and interactive exercises facilitates an engaging learner experience for topic newcomers.
Background to Regulation 31 and the associated Regulation 4 and Regulation 5
How Regulation 31(4) applies across water treatment and delivery
Overview of Regulation 31(4) approval requirements and the DWI application process
Risks of non compliance to Regulation 31(4)
Who can benefit?
Those working on frameworks for water companies, as well as anyone working within the supply chain and delivery of services within the water industry.
*E-learning currently available for B2B only.
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Technical Application of Regulation 31(4) Training Course
2 days | In-person or Online (live)
Training outline
Course overview
Developed by WRc’s regulatory specialists, toxicologists and process engineers, this training provides those designing and procuring products and substances for use in potable water supply with the required technical understanding to inform the successful application and compliance with Reg 31(4).
Who can benefit?
Those seeking a detailed understanding of Reg 31(4) application, including Engineers and procurement specialists of various backgrounds and technical responsibilities.
Reg 31(4) application and (re-)approval process, including development of an Instructions For Use (IFU) document
Technical requirements for the approval of various products/substances and their uses, as well as testing procedure routes
Relevance to and comparisons with Regulation 4 and Regulation 5
Small surface area calculations
Toxicological and environmental impacts of key technical processes and materials
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Introduction to Water Microbiology
1 day | Online (self-paced + 1hr mentoring)
Course overview
This course provides fundamental knowledge of water microbiology in the context of drinking water supply. Bite-sized tutorials on topics covering the whole water cycle enable learners to understand how waterborne disease is caused, mitigated and regulated.
Training outline
Who can benefit?
Water industry, regulatory or public health professionals and consultants in the areas of water quality and clean water supply. Also, career-starters in microbiology, such as apprentices, students, and graduates.
Principles of wholesome water and hygiene
Waterborne pathogen types, effects & occurrence
Faecal indicator bacteria
Water Safety Planning (WSP)
Sources of pollution in raw water
Water treatment and distribution; Biofilms
Regulations and guidance Investigating failures
Recycled Water
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Water Efficiency Calculator Training
3 hours | Online (self-paced or live*)
Training outline
Course overview
Through on-demand tutorials and hands-on exercises guided by a water supply specialist, learners will be confident to effectively use the Water Efficiency Calculator to assess the water performance of new dwellings using methodology in Part G of the Building Regulations for England.
Who can benefit?
Property developers, builders, contractors, water companies or anyone using the Calculator to assess compliance against Regulation 36 (see above).
*Live online sessions currently available for B2B only.
An overview of the Calculator’s background, requirements and important points to remember
Guided use in each tab of the Calculator, highlighting common queries and mistakes, and how to overcome these
Real-world worked examples for learners to practice application of the Calculator
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Microbiology for Clean Water Professionals Training Course
3 half-days | Online (live)
Course overview
This training covers aspects of water quality management in the clean water supply system at a microbial level. Delegates will be able to apply knowledge on regulations, risks and consequences, think ahead to incorporate innovations, and think critically to solve problems.
Who can benefit?
Those seeking to broaden their knowledge of water microbiology, such as early-career/graduate microbiologists, middle managers, non-technical specialists and laboratory analysts.
Training outline
Introduction to Microbiology:
Importance to the potable water industry
Waterborne Disease:
Hazards and risks relevant to microbial contamination of water supply
Regulations & Compliance:
‘Safe' levels by international standards, as well as monitoring challenges
Frontiers:
Application of exciting sector developments
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Understanding Chemical Safety in Drinking Water
3 half-days | Online (live)
Training outline
Impacts of sources of chemicals in water, regulatory requirements, and relevance to Water Safety Planning
Course overview
This training equips delegates with the sufficient background knowledge of toxicology in order to understand how chemical risk assessments are used to make decisions and manage risks following unintended chemical occurrences in drinking water.
The role of toxicology and chemical risk assessment when considering human health effects from exposure -based guideline values are derived from toxicology data and used to aid decision-making and risk management Who can benefit?
Those needing to develop and broaden their knowledge of chemical risk assessment to support their current role of future career, for example water quality specialists, early-career toxicologists, graduates, middle managers, and non-technical specialists.
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Ensuring Drinking Water Quality Training Course
3 days | In-person or Online (live)
Course overview
Delivered by a Water Safety Planning (WSP) specialist, this training course provides delegates with the fundamental knowledge to safeguard the quality of drinking water for customer supply; from sources and asset impacts through to best practice and mitigation strategies.
Who can benefit?
New starters to the water industry: early-career water quality scientists and technicians, as well as early or graduate consultants, water safety planners and regulatory officers.
Training outline
Impacts of drinking water sources and distribution system assets
Quality parameters & laboratory methods
Water quality monitoring and sampling best practice & techniques
International best practices & local regulations
An introduction to WSP
Reporting procedures
Mitigation and complaints
Feedback from previous delegates
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Water Safety Planning Training Course
3 days | In-person or Online (live)
Training outline
Course overview
This course provides individuals with the knowledge and skills to ensure the safe supply of drinking water for end users, in line with WHO guidance and BS EN 15975-2 for Water Safety Planning (WSP) - from identifying hazards through to strengthening SOPs.
Who can benefit?
Those looking to implement a Water Safety Plan; drinking water quality and microbiology consultants; and water supply network operators, engineers and supervisors.
Assembling a Water Safety Plan (WSP) team
Describing the supply system and identifying its hazards and hazardous events
Validating and monitoring control measures
Planning for improvement
Verifying effectiveness of WSPs
Strengthening management procedures
Supporting programmes
Reviewing the WSP
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Potable Water Operator Training Tool
Provided as a desktop or secure web-enabled* software tool for integration into a water company-led training programme.
Training Tool outline
With this tool, users will be able to:
Gain an updated understanding of non-routine water treatment works failures
Training Tool overview
Designed to transfer and test knowledge of once-in-a-career failure events, this software solution provides a means for Process Operators to experience a set of simulated failure scenarios for them to diagnose and resolve.
Know how to troubleshoot operational problems at water treatment plants
Demonstrate their understanding based on their recorded responses to failure scenarios
The package includes a user guide and a set of various possible membrane filtration scenarios e.g., system leaks, high turbidity, and pump failures.
Other water treatment works process scenarios can be developed on request. Who can benefit?
For users of the software, prior knowledge of drinking water membrane plants is essential, along with a water company-specific trouble-shooting guide.
*Web version provided for up to 8 students at one time.
Feedback from previous users .
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Water Treatment Processes
Training Course
Course overview
This course provides the technical knowledge in fundamental treatment areas to effectively address and resolve challenges in drinking water production, ensuring that which is supplied to customers is safe and poses no risk to public health.
Who can benefit?
Water treatment laboratory, operational, water quality and management staff, as well as those seeking deeper insight into processes, such as consultants and regulatory officers.
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Risk-Based Management of Water Assets (Stage 1) Training Course
2 days | In-person
Training outline
Course overview
This course explores best practices, asset deterioration, and the application of risk-based methods to inform investment decisions for the maintenance of various clean water network assets. Learners will be able to effectively forecast for, plan and execute the maintenance of infrastructure e.g., pipes, reservoirs and meters.
Who can benefit?
Those with a prior background of distribution systems, for example engineering graduates, and operators, technicians, supervisors and consultant engineers early in their careers.
Overview and evaluation of modern maintenance management approaches
Mechanisms of deterioration and failure in various clean water network assets
Application of maintenance planning approaches to asset condition, using case studies and best practice examples
Use of condition and performance data in investment decisionmaking
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Risk-based Planning of Water Assets (Stage
2) Training Course
3 days | In-person or Online (live)
Training outline
Course overview
Water industry frameworks and case studies are used to illustrate how to take a risk-based approach to asset management by extracting best value from planned maintenance, and making wise investment decisions, via balancing probability and consequences of failure with costs of remediation.
Who can benefit?
Water industry graduates, mid-career, and middle management professionals involved in risk management, maintenance, asset planning, investment planning, asset strategy, and data science.
Refresher of asset management practices for planning and forecasting maintenance expenditure
Application of the best-practice Expenditure DecisionMaking Framework to water network assets via exercise-based case studies:
- Quantifying risk on critical strategic trunk mains
- Taking a systems approach for supply resilience
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Water Network Operations (Stage 1)
Training Course
3 days | In-person
Course overview
This course equips delegates with a detailed insight into managing flows and pressures in the water supply network, including different types of valves, their functions, and how network valving can affect water quality, enabling safe, efficient water network operations.
Who can benefit?
Those looking to develop their understanding of distribution systems, for example graduates, operators, technicians and consultant engineers early in their careers.
Training outline
Network Systems:
Network hydraulics and flow-pressure relationships, control systems, configurations, pressure management, and an overview of hydraulic modelling
Valve Operations:
Valve types and characteristics, uses and impacts, and their role in pressure transients
Network Water Quality:
Water quality parameters, causes of deterioration, and mitigation techniques including flushing
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Water Network Operations (Stage 2) Training Course
3 days | In-person or Online (live)
Course overview
Following interactive seminars and exercises, delegates will be able to effectively plan mains flushing and field tests, manage incidents and stakeholders, and recognise how data can be used to solve problems - ensuring the highest quality of service to customers.
Who can benefit?
Relevant roles may include clean water network operators, technicians, supervisors, planners and engineers, as well as consultants providing advice in this field.
Training outline
Planning effective flushing programmes
Carrying out field tests: parameters, planning, and problem identification/mitigation
Managing incidents relating to leakage, contamination, and demand/supply
Overview of GIS and hydraulic modelling, covering real case study examples
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Hydraulic Network Modelling Training Course
2 or 3 days | In-person or Online (live)
Training outline
Course overview
This course provides an in-depth overview of hydraulics in the water supply system, and the construction and application of clean water network models. Upon completion, delegates will be able to understand, collect and analyse data for various network assets using GIS.
Who can benefit?
Delegates could include clean water network modellers and engineers, as well as graduates, technicians and operators with a good background of water distribution systems.
(3-day course only) Geographic Information Systems (GIS): Introduction to GIS, ArcMAP and CatalogueSpatial data and its analysis in GISUnderstanding asset data and data collectionAutomatisation of GIS processes (Model builder) -
Hydraulic Network Modelling: (with software demos throughout) Network systems and controlBuilding network modelsApplications (e.g. pressuremanagement, water balance) . Reservoirs and Pumping Stations -
Feedback from previous delegates
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Asset
Quality & Leak Detection Management (Stage 1) Training Course
4 days | In-person or Online (live or self-paced)
Course overview
This course provides clean water network practitioners with knowledge of the fundamental principles of leakage management, as well as how asset quality is assessed and improved through effective pressure management, asset rehabilitation, leakage economics and more.
Training outline
Water Balance and Estimating Leakage:
Reconciling top-down and bottom-up methods
Finding Hidden Leakage:
ALC, DMAs, Smart Networks, and data analytics
Speed and Quality of Repairs:
Repair scheduling and assessment best practices
Managing Pressure:
PMA design, calm network management and zonal approaches
ManagingAssets: Rehabilitation, condition assessment, and leakage economics Who can benefit?
Front-line supply technicians and operators, as well as supervisors and senior management. Also, graduate and consultant engineers seeking insight into effective leakage management.
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Water Loss & Leak Detection Analyst Training Course
4 days | In-person or Online
Training outline
Course overview
Equips delegates with the knowledge and skills to implement best-practice principles and real-world solutions for water loss management. A comprehensive assessment methodology includes a scenario-based evaluation of delegates’ approach to leakage targeting in simulated DMAs, discussed with the assessor.
Who can benefit?
Delegates may include new-to-post Leak Detection Analysts, and other new starters to the water leakage field.
Economic & environmental impacts of leakage
Significance, benefits, components and assessment of effective TMA & DMA design
Practical applications of Active Leakage Control (ALC) techniques
Assessing and prioritising leaks, and implementing planning strategies
Effective targeting of DMAs and TMAs
Spatial data analysis, GIS tools, and applications
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Understanding N1 Tests for Leak Management
2 days | Online (self-paced)
Training outline
Course overview
This course enables delegates to understand how the N1 exponent relates to leakage; to use best practice techniques to plan for and carry out an N1 field test; and to analyse N1 test data to inform water loss management strategies within a distribution network.
Who can benefit?
New starters to the water leakage field and new recruits to leakage teams to ensure a standardised level of knowledge and training, thus consistency of operations.
Water distribution system components and principles of pressure management
The significance of N1 and the FAVAD concept in leak management
Identifying target zones, developing a testing plan, and conducting field tests
N1 data interpretation and analysis
Using N1 test results for leakage management and continuous monitoring practice
Case studies and best practices
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Introduction to Leakage Detection
Course overview
This course equips delegates with the foundational knowledge of leakage detection within a water distribution network. Upon course completion, participants will have a background understanding of leakage in a metered area; equipment and techniques used; and targeting and prioritisation of activities.
Who can benefit?
New starters to the water leakage field, such as operatives, managers and consultants, where an overview of leak detection will improve decision-making in their role or to support their future career.
Training outline
Definitions and causes of leakage; life of a pipe; mains & fittings deterioration
Metered water supply network (DMA) assets & configuration + practical
Equipment & techniques used to localise, locate, pinpoint leaks; minimising mistakes; + practical
Active Leakage Control: Prioritising leaks, DMA targeting, and pressure management
In-pipe technologies used for condition assessment and leak detection
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Advanced Leak Detection Training Course
3 days | In-person
Course overview
This course provides learners with advanced knowledge of leakage and water loss management, covering: the consequences and challenges of leakage; adapting and integrating leak detection methods; as well as skills for system optimisation, pressure management, and data-driven approaches.
Training outline
Who can benefit?
Those involved in the operations, maintenance, and management of water distribution systems, e.g., leakage technicians, network engineers, field technicians, and asset managers.
Consequences of, and Calculating, Leakage & NRW
Trunk MainArea (TMA) Leak Detection Principles
Advanced Leak Detection Principles
System Assets and Control
Pressure Management Principles
District Metered Area (DMA) Targeting
Data Logging and Monitoring
Water Loss Management
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Leak Detection Principles and Practical Training
3+ days | In-person* and optional Online (self-paced)
Training outline
Course overview
Learning directly alongside senior leak detection specialists, on-site operators will gain real-world experience in the detection, recording, and reporting of leaks within the supply network, while understanding the theory behind techniques and the importance of water conservation.
Who can benefit?
On-site contractors and water utility leak detection staff.
*Suitable for whole teams, hosted at their premises/ network. Can be tailored to network’ requirements and include the supply of the latest leak detection technologies.
The importance and impacts of leakage
Leak types, their factors for deterioration, and appropriate repair methodologies
Monitoring, configuration and valve types used in District Metered Areas (DMAs)
Active Leakage Control (ALC): techniques, prioritisation and effect of pressure
Leak detection equipment – principles and guided instructions for use
On-site training & assessment
Optional: Provision of classroom session as e-learning package
Feedback from previous delegates
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Service Pipe Installation Training Course
1-2 days | In-person (including on-site)
Training outline
Course overview
This course uses classroom, tool demonstration and on-site formats to enable learners to competently follow the relevant specification and procedures to safely and effectively install replacement service pipes for domestic potable water supply, ultimately helping to reduce leakage and supply failures.
Who can benefit?
On-site contractors and water company staff requiring a standardised level of training. We can also provide Quality Assurance and audit training to those instructing and supervising the on
Conducting appropriate checks for safely reusing existing saddles
Correct procedure for electrofusion, including equipment, heating cycle, coupling, and recording
Pipes and trench requirements including materials; health, safety & water quality procedures; trench depths; pressure testing; and recording
Meter assembly procedure, including for single and multiple assembly, and the correct use of PTFE tape
Service pipe connection design on a distribution network .
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Water Pumping Stations (Stage 1)
Training Course
2 days | In-person
Course overview
This course provides a detailed insight into water pumping stations, covering topics ranging from design considerations to pump performance characteristics and measurements, enabling the effective operation of pumping stations for the efficient and safe distribution of drinking water.
Who can benefit?
Engineers and technicians early in their careers; supervisors looking to further understand technical detail; as well as graduate or early consultant engineers.
Training outline
Introduction to water pumps
Types of pumps and their characteristics
Pumping equipment
Pump operation philosophy
Pumping station design considerations
Performance measurement and issues
Head loss and system curves
Chlorination dosing
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Valve Operations Training Course
1 day | In-person and Online (self-paced)
Course overview
This course provides delegates with the necessary knowledge and skills to operate sluice valves on water networks in order to carry out mains shutdowns, step tests, and other activities. Skills obtained in operations, safety and planning will enable staff to mitigate water leakage effectively.
Who can benefit?
Water industry technicians, engineers and supervisors, or new recruits to leak detection teams to ensure consistency of operations.
Training outline
Valve Operations Techniques:
Sluice valve types, risks, and best practices for operations such as valve closures and mains shutdowns to ensure safe, hygienic activities.
Step Testing for Leak Detection:
Principles, techniques and applications to different scenarios, including the execution of a comprehensive Valve Shut Plan.
Planning & Prioritisation:
Systematic and effective step testing based on critical areas and operational needs while adhering to permit-to-work authorisation protocols.
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Introduction to Clean Water Metering - Source to Tap
1.5 days (or 1 day condensed) | In-person
Training outline
Course overview
Provides delegates with an increased understanding of water meter technology, regulations, applications, and how to improve the collection of water flow data from source to tap.
Hands-on examples with real meters are used to demonstrate and explain working principles.
Who can benefit?
Specifically targeted for those involved in meter technology, metering data, regulations or flow applications, this course has benefitted delegates from multiple clean water providers.
General principles of flow and metering
Principles for strategic, network and revenue metering
Using different types of metering technologies and how meters fail
Good practice for meter selection and installation
Legislation and regulation
Meter reading and AMR
Meter testing and verification
Feedback from previous delegates
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Training in the Use of Clamp-on Ultrasonic Flowmeters
Training outline
Course overview
Delivered by a flow and metering technical specialist, this course provides delegates with a practical demonstration and detailed exploration of the operation, applications, performance and limitations of clamp-on ultrasonic flowmeters, for effective water flow measurement.
Who can benefit?
Those using (or directing the use of) clamp-on ultrasonic flowmeters, as well as services such as consultant engineers or manufacturers who may benefit from increased knowledge of their use.
Role, function and operation of clamp-on ultrasonic flowmeters - i.e. What and How?
Different applications and scenarios for their use - i.e. Where?
Programming a typical clamp-on meter
Difficulties and limitations of their use
Conditions that affect performance and use of diagnostics
Practical demonstration at WRc's on-site flow rig
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Introduction to Wastewater Metering – Drain to River
1 day | In-person
Training outline
Course overview
Provides delegates with an increased understanding of water meter technology, regulations, applications, and how to improve the collection of water flow data from drain to river.
Hands-on examples with real meters are used to demonstrate and explain working principles.
Who can benefit?
Specifically targeted for those involved in wastewater meter technology, metering data, regulations or flow applications, or business areas whose decision making may be impacted by these factors.
General principles of flow and metering
Principles for strategic, network and revenue metering
Using different types of metering technologies and how meters fail
Good practice for meter selection and installation
Legislation and regulation
Meter reading and AMR
Meter testing and verification
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Cost & Carbon Model Software (TR61) Training Course
1 day | In-person
Course overview
Led by a TR61 technical developer and experienced trainer, this course provides guided familiarisation of the latest version of WRc’s TR61 software, including new features and full capabilities, followed by hands-on experience of CAPEX and OPEX models.
Who can benefit?
Those using TR61 to estimate cost and carbon for the construction, renovation and operation of water treatment and infrastructure assets –staff from companies newly joining the TR61 project and new starters from existing companies.
Training outline
A complete understanding of the principles behind the software and its full potential will enable learners to more effectively carry out the following:
Benchmarking against company-own models
Optioneering for cost & carbon optimisation
Providing cost & carbon data for assets that a company has no data on
Planning for investment
Completing asset valuation
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STOAT WwTW Modelling Software Training Course
3 days | In-person or Online (live)
Training outline
Course overview
Led by STOAT software developer Jeremy Dudley, this exercisebased training provides delegates with the required skills and knowledge to effectively apply WRc’s globally-used STOAT modelling freeware to their sewage plant design, assessment and optimisation.
Who can benefit?
Delegates may include senior technicians, works managers, process scientists and engineers designing wastewater treatment plant processes, possibly with a near-future project need or to expand their tool capability.
STOAT introduction, functionality and model applications
Descriptions of processes and mathematical models: Influent construction; Effects of Primary Tank and Activated Sludge parameters; Biofilters, BAFs, RBCs & trickling filter plants; Sludge digestion & dewatering
Further functionality: Calibration/Validation
File handling
Examples from delegates’ own treatment works
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Microbiology for Wastewater Professionals Training Course
3 half-days or 2 full days | Online (live) or In-person
Training outline
Introduction to Wastewater Microbiology: Relevance to the wastewater industry Microbial Ecology: Important functions of microbial communities, and the effects of sewage pollution
Course overview
This training covers aspects of wastewater quality management at a microbial level. Delegates will be able to recognise risks of sewage pollution; outline how microbial communities are utilised to improve wastewater quality; think ahead to incorporate innovations; and think critically to solve problems.
Who can benefit?
Those seeking to broaden their knowledge of wastewater microbiology, such as early-career or graduate microbiologists, middle managers, non technical specialists and laboratory analysts.
Microbial Processes in Wastewater Treatment: Microbial-based processes, and how to establish the quality required for discharge or re-use
Frontiers:
Application of sector developments e.g., Recycled Water, Bio-fuel and Wastewater Surveillance
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MSCC5 or EN 13508
CCTV Sewer Inspection Training Course
3 days | In-person
Training outline
Course overview
Delivered by a leading wastewater specialist, this course provides delegates with extensive understanding of commissioning sewer CCTV inspection surveys and asset condition assessments, supporting rehabilitation programs.
Depending on delegate location, this course is offered using the MSCC5 (Manual of Sewer Condition Classification 5th Edition; WRc) or EN 13508 (European Standard) coding system.
Who can benefit?
Wastewater Engineers, Strategy Managers and CCTV Contractors, as well as other professionals whose decision making is influenced by drain and sewer condition assessment.
Understanding best practice requirements for sewer CCTV inspection
Correct identification and classification of features and defects in drains and sewers
Correct completion of sewer inspection reports to the recognised standard
Understanding the importance of correctly commissioning and interpreting sewer surveys
Effective monitoring of the quality of CCTV inspections
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EN13508
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MSCC5
NASSCO’s Pipeline Assessment
Training outline
Certification Programme (PACP ) includes Lateral (LACP ) and Manhole (MACP ) Assessment Certification Programs
3 days | In-person or Online (live)
Course overview
This certification provides learners with the knowledge to identify, document and categorise defects across sewer, stormwater, and other underground infrastructure systems, to support tasks such as maintenance, pre-rehabilitation surveys, and capital improvement planning.
Who can benefit?
Those in regions following NASSCO’s PACP Standards (e.g., the Americas), such as on-site operators (mandatory certification), consultants, municipalities, contractors and manufacturers.
Welcome, Overview of NASSCO and PACP PACP, LACP & MACP Inspection Forms –Header and Detail Sections
An introduction of the need for categorisation
The coding families: Structural; Operation and Maintenance; Construction; and Miscellaneous
Taught by NASSCO-certified PACP trainers across the USA; Canada; Central and South America.
Available in English, Spanish, and French Canadian.
Certification valid for 3 years from issue date.
Course provided by our trusted training partner
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CCTV Sewer Inspection Awareness Training Course
1 day | In-person
Training outline
Course overview
Delivered by a leading wastewater specialist and experienced trainer, this course provides delegates with an awareness of sewer deterioration, and the use of condition surveys in sewer rehabilitation planning, to improve their knowledge of wastewater network maintenance.
Who can benefit?
Delegates could include wastewater engineers, strategy managers, sewer rehabilitation managers, local government officers, and sewer inspection operators.
The concept of sewer risk management and commonly observed sewer system failures
Explanation of the sewer condition classification system and its constituent elements
The aspects of the header information needed and reporting requirements for surveys
Explanation of the types of failures and their codes (Structural, Service, Construction, etc.) used in surveys
Practical
interpretation exercise
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Professional Drainage Assessor Training Course
1 day | In-person
Training outline
Course overview
Based on WRc’s Drain Repair Book, this training covers a range of core competencies necessary for a full understanding of the ownership, investigation, and repair of domestic and light industrial drains, with special emphasis given to the impact of repair selection on cost and performance.
Who can benefit?
Those seeking greater understanding and commissioning surveys and repairs, e.g., repair company managers; product manufacturers; property managers; local government officers; insurers and loss adjusters.
Drain layout, construction, and common failures
Ownership and responsibility of maintenance
Inspection methods e.g. CCTV and leakage tests
Condition grading and assessment
Commissioning and interpreting investigations
Appropriate repair techniques and specs
Cost and performance implications
Monitoring the quality of work
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Introduction to Sewerage Networks
1 day | In-person or Online (live)
Training outline
Course overview
Delegates will be equipped with the essential knowledge of sewerage networks, including the objectives and requirements of urban drainage assets; risks that are managed in the network; and how materials used impacts on network safety and performance.
Who can benefit?
Junior wastewater engineers and consultants seeking solid foundational knowledge, or professionals looking to complement their current role with an understanding of sewerage networks.
Urban Drainage Priorities: Objectives; system types; and functional and performance requirements
Health and Safety: Principles of safety management; design for safety; key wastewater hazards
Material Properties and Selection Principles:
Outlines various materials used, and key impacts on material performance in a wastewater environment (including failure modes)
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Grease Management for FSE Staff Training Course
3 hours | In-person or Online (live)
Course overview
This course provides an understanding of the problems caused by, and management of, Fats, Oil & Grease (FOG) disposed to sewer systems, including good kitchen practice as well as removal devices and their maintenance.
Who can benefit?
This course is aimed at Management staff at Food Service Establishments (FSEs) who are responsible for commercial kitchen operations. Also, consultant engineers and new starters to WaSC environmental compliance teams.
Training outline
The process of FOG management in commercial kitchen operations
Types of grease management systems used to overcome problems caused by FOG
Identification of applicable FOG removal devices and their installation
Best practice for FOG removal device location
Best practice for FOG removal device maintenance
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Introduction to
Asset Management
1 day | In-person or Online (self-paced)*
Course
overview
This course develops learners’ basic knowledge of asset management principles, activities and benefits, providing topic newcomers with the confidence and proficiency to support their business' operational, economic and strategic goals, or to begin their own asset management career.
Ask us about an Asset Manager Apprenticeship (Level 4)
Training outline
Who can benefit?
Those from any area of business or service who require a foundational understanding of asset management. *E-learning available for individuals (waitlist only) or whole teams.
Basic asset management concepts, principles and terminology
The breadth of asset management activities, from asset planning to performance monitoring
Common characteristics of good asset management
Some commonly used asset management techniques
The types of benefits organisations can realise
Further learning or career progression steps
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Mastering Asset Management
5 days | In-person or Online (self-paced)*
Course overview
Designed by leading experts in the field, this comprehensive course provides a thorough understanding of the fundamental principles of asset management and its 39 subjects, as outlined in the Institute of Asset Management (IAM) Competencies Framework and the Asset Management Landscape.
Ask us about an Asset Manager Apprenticeship (Level 4)
Who can benefit?
Those with limited asset management experience and/or are embarking on a qualification related to asset management such as the IAM Certificate Exam. *E-learning currently available for B2B only.
An introduction to asset management, its concepts and principles Training outline
An overview of the 39 topics within asset management, grouped into:
and Planning
Knowledge Enablers / Asset
&
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Introduction to ISO55001 for Asset Management
3 hours | In-person or Online (live or self-paced)
Course overview
This course provides a foundational understanding of how an Asset Management System (AMS) operates as specified in ISO55001, such as AMS policy, procedures, performance measures, management commitment, internal audit, management review & continual improvement.
Ask us about an Asset Manager Apprenticeship (Level 4)
Training outline
Who can benefit?
Early-career asset management professionals, as well as AMS support personnel (e.g., operations, HR and leadership) from various sectors such as utilities, environment & transport.
An overview of the context, principles, concepts, terms and definitions of ISO55001
Exploration of core requirements: Context, Leadership, Planning, Support, Operations, Performance Evaluation and Improvement
Mandated documentation required for both procedural and procedure compliance
Practical steps that can be taken
Business Change Management Training Course
2 days | In-person or Online (live)
Training outline
Course overview
This engaging and interactive course provides delegates with an extensive understanding of the reasons for change and resistance, and to use creative thinking and strategies to implement a successful business change.
Who can benefit?
Those looking to adopt a change strategy, such as Strategy & Planning Managers, as well as Communications and Leadership teams.
Also, Change Management professionals keen to develop their skills and knowledge.
Context of change, and the navigating psychological and analytical reasons for resistance
Steps and activities for a change project lifecycle, from initiation to business as usual
Process Mapping: Use, value, and how-to
Implementing a change strategy which is aligned to customers’ desired value
Writing a Standard Operating Procedure (SOP)
Using techniques to facilitate creative problem solving
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Case studies
Service Pipe Installation Training
Oman Water and Wastewater Services Company (OWWSC)
Bespoke training was provided as part of a larger project delivering Service Pipe Renewal of 15 DMAs to follow a new standard of design, new material selection and improved installation processes and assurance. Estimated leakage reduction is expected to result in a significant annual equivalent deferred operational cost saving.
WRc technical specialists in clean water networks delivered in-country training and on-site assessment to Contractors, Engineers and Supervisors in the use of the new WRc-authored Specification.
Topics covered: reuse of existing saddles; Electrofusion of self-tapping saddles and joints; Pipe and trench requirements; Meter assembly; and Service pipe design.
First of all, very much thanks to WRc. The practical exercises and real-life case studies were particularly valuable as they provided hands-on experience and helped bridge the gap between theory and practice. The course materials and activities were clear and engaging, with practical exercises and wellorganised slides enhancing my learning.
Course Delegate
The trainers were truly so humble and so supportive.
Course Delegate
Really enjoyed the course and can see improvements in process on the back of it. Great explanation of the various meter types and the importance of right sizing the meters. Training was at a good pace and allowed for a lot of time for discussions.
Ian Conlon
The course had a good foundation and also went into enough detail to learn more, which also flowed well. It will allow me to ensure correct size and types of meters are installed in our network. Great knowledge and examples given, and the course also had good engagement and learning from other attendees.
Shane Tynan
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Metering Awareness / Refresher Training
Uisce Éireann (Irish Water)
WRc were engaged to provide staff across various operational and management teams with the knowledge to accurately recognise different types of water meters, understand how to obtain precise measurements, and appreciate the importance of selecting the correct meter size.
1 day of interactive lecturing, with Q&A, group discussion, workbook guided notes and exercises enabled delegates to fully engage in the content to build confidence for informed decision-making.
The training was delivered alongside a technical update of the WRc-developed software tool used by Uisce Éireann to ensure their meters are sized correctly.
Case studies
Treatment Operator Training Software
Scottish Water
Critical failures at clean water treatment works are infrequent and there is a need to maintain staff experience with identifying them. In collaboration with the Scottish Water’s lead operators, WRc specialists developed a training tool to enable operators to experience, diagnose and resolve a set of simulated failure scenarios.
Scottish Water engaged WRc to provide a webenabled version of this software tool, and tailor it to include failure scenarios of three treatment membrane types: tubular nanofiltration, spiral nanofiltration, and ultrafiltration.
The software fits our needs perfectly. This will allow us to help front-line water operational staff advance their knowledge and learning in failure scenario situational awareness, reducing operational risk and enhancing people wellbeing.
Great work by WRc and an absolute pleasure.
Paul Weir
Client Programme Manager
This tool supported the client’s own training programme by effectively demonstrating staff performance in troubleshooting failures. Read
Ideal course for early-career Water Quality Scientists.
Clear topics which flowed well, and I liked the opportunity for discussion at the end of each. Very well presented.
Daniel Sharp – South West Water
It has enabled me to better understand and articulate the risks and concerns that companies have raised. It was helpful to hear about [the trainer’s] own experience and projects. I liked the interactive learning style to explore issues, which was then backed up by the slides, which set out info very clearly and succinctly.
Kuiti Patel – Water UK
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Ensuring Drinking Water Quality Training
Various water industry professionals
WRc welcomed attendees from water utilities, regulation and consultancy to a Live Training Event at our Swindon office.
This comprehensive 3-day course explored safe drinking water quality practices across the water cycle, focusing on scientific parameters and their regulations in England and Wales. It also covered how water quality incidents are handled and mitigated.
Interactive lecture, exercises and assessment created an engaging and effective learning experience. Sharing knowledge with participants from diverse roles and levels of experience across the water industry encouraged meaningful discussions and facilitated a broader exchange of ideas, further enriching the learning process.
Case studies
GIS & Hydraulic Network Modelling Training
Water and Sewerage Authority of Trinidad & Tobago (WASA)
WASA engaged WRc’s expertise to deliver an day course introducing Geographic Information Systems (GIS) and its use in modelling water network assets.
The training also used digital interactive exercises, quizzes, and hands-on software activities to demonstrate applied learning.
This training equipped WASA's clean water network employees with the skills to deliver high quality services - by fully understanding the physical characteristics of assets, such as valves, pumps and reservoirs, to enable correct modelling and interpretation of simulation results. The course built on employees’ knowledge of existing software implementations by exploring enhanced automated monitoring and control.
Thank you to the WRc Team for the excellent delivery of this course. Absolutely Brilliant.
The Executive and Senior Management of the Ministry of Public Utilities and WASA have stated their satisfaction with the WRc facilitators, course content and positive feedback from the participants. The course participants have all stated their heartfelt gratitude for being a part of this course.
Client Programme Manager
This course was great for those working in the water industry. The instructors' clear explanations and excellent delivery provided valuable insights into the correlation between environment and water quality. Highly recommend it for people in environmental fields or at the early stages in the water industry.
Course Delegate
I have a better understanding of the policy and legislation behind our treatment work outfalls and will help me to ensure compliance with our construction projects.
Course Delegate
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Foundations of Water Quality & the Environment
Various UK water industry professionals
A market gap was identified to address the need for those in the water sector to deepen their knowledge of issues and regulations in order to be ready to respond to environmental pollution incidents and better manage the quality of water sources.
Lecture-style sessions, discussions and workbook activities were used to delve into water environment regulations, the reality of assessment in terms of long-term approaches and short-term responses to incidents. It also delved into the practicality of sampling, laboratory analysis, statistics and mathematical models. The course opened up these science and regulation topics for the delegates, giving them confidence in what they need to know to be able to investigate water quality issues.
Case studies
Water Analysis & ISO 17025 Training
UAE Water Utility
The training for this project recognised the client required a structured capacity building programme in relation to water quality sampling, analysis and laboratory development as well as health and safety and business transformation culture. Part of the development journey was to support the teams towards ISO 17025 accreditation (the global standard demonstrating an ability to “operate competently and generate valid results”).
Carrying out gap analysis on current practices and benchmarking for improvement enabled the client to identify where they needed to enhance, and how to sustain, future growth. This was achieved through an introduction based thinking, standardised operating procedures and monitoring and improving quality and assurance.
The long-term training programme and support provided by WRc was excellent. They ensured that all information was the latest in global practise, easy for us to understand and explained how we could make improvements to what we are doing to support the new knowledge we gained.
Course Delegate
WRc Academy designed a training programme that embraced our core value of excellence and supported us as we strive for continuous improvement. The programme was well delivered and managed to help us achieve our goals.
Client Programme Manager
It was very well organised and explained. The instructors were very hands on, friendly and interactive.
Course Delegate
The course has equipped me with more effective methods and procedures. The visual representations aided in understanding the content and the trainers were very knowledgeable.
Course Delegate
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Leak Detection Principles & Tools Training
Virgin Islands Recovery and Development Agency (RDA)
WRc delivered training as part of a consultancy project to enhance water distribution efficiency.
5 days of classroom-based learning combined with hands-on fieldwork equipped 20 participants with the confidence and competence in using professional-grade tools for leak detection such as acoustic correlators, listening sticks, and ground microphones.
Importantly, practical skills were built upon a solid foundational understanding of leak detection principles and safe, efficient best-practices. An on-site assessment and access to e-learning materials allowed learners to apply and reinforce learning to ensure sustainable capacity was achieved.
Case studies
Water Quality Officer Wastewater Training
UK Environment Agency
Our Regulator client needed to bring all their new Water Quality Officers up to the same standard of knowledge across four high-level learning objectives including: (1) Wastewater regulatory framework and performance measures; (2) Wastewater cycle, network design and operational activities; (3) Wastewater treatment works (WwTW); and (4) Bio recycling assets.
WRc’s technical specialists delivered an 11-week hybrid training programme including online and classroom teaching; site visits; and software demonstration of WRc’s STOAT WwTW modelling tool . Assessment via interview panel awarded successful participants with certification of continued professional development.
First time I've had all relevant legislation summarised in one place and I found it very useful and clear.
Course Delegate
We often get involved where a treatment plant has failed, so it is useful to understand the causes of failure and what a water company should be doing to prevent them or to return a plant back into operation after a failure.
Course Delegate
The facilitator was clearly very knowledgeable in this area and gave good explanations to complex questions. Also gained a lot from the computer simulation.
Course Delegate
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The diverse range of training courses, led by experts in their fields and enriched with real-world case studies, equipped our staff with in-depth technical knowledge and gave us confidence in their expertise and skillsets.
Client Head of L&D
Nicola was able to map out our training needs and create this extensive training programme completed by the WRc technical experts. The large and complicated programme of works was perfectly executed.
Client Programme Manager
Our mission to share knowledge Dedicated training courses Solutions and training styles for all Capability and experience
Water Related Training Programme
UAE Water Distribution Utility
WRc delivered a comprehensive two-tier training programme in country, supporting more than 200 delegates over a one cycle. The programme aimed to enhance skills and build fundamental knowledge across six clean water electrical training module, with topics covering: Drinking water quality; Network operations; Pumping stations; Risk-based planning of assets; Recycled water quality; and Leak detection management.
A structured, interactive approach encouraged collaboration and discussion. Classroom training was supported by detailed workbooks, competency tests, and certificates of completion. The programme not only improved safety awareness but also boosted employee confidence, job satisfaction, and retention - fostering continuous learning and excellence in water resource management.
advance through to the cutting edge, the best chain, industry, policy makers and regulators.
Supporting transfer of relevant industry knowledge, our know-how and know-why to like-minded change-makers and future generations to enhance and drive forward our sector.
Maximising career and learning potential by considering behavioural preferences to improve effective communications and understanding for learners with all levels of experience.
Got your eye on a few courses?
Complete this form to register your interest or enquire about multiple training offerings.
You may like to refer back to the six topic categories or to our online catalogue .
Whether you are a utility provider, government department, contractor, consultant or recent graduate, our dedicated Academy team will work with you to deliver exceptional training and create valued solutions for your needs utilising our team's technical knowledge.
If you would like more information about any of our courses or wider services, or have a question, please do not hesitate to contact us via academy@wrcgroup.com and we will get back to you promptly.
Nicola Richter Head of WRc Academy
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