Worcester Mag September 22, 2011

Dear Public Works,

PUBLIC WORK

Please light the street lights on the Worcester-Shrewsbury Quinsigamond Bridge! The street lines are faded, the barrier is black at night, and the curb is invisible in the dark, even with a full moon. Don’t wait for the new bridge to be built; this is dangerous for the entry between cities right now! Thank you. –Elemtea

EOPLE STREET ON T HE

What’s the worst part about driving in Worcester?

AS K E D O N M A I N ST R E E T

Dear Elemtea, We spoke with the manager of customer service at the DPW, who said this problem had not yet been recorded in their database. In order for this to happen, a member of the community must call the DPW with the pole number of the light that is not working correctly. Other questions to ask include: “Is the pole aluminum or wooden?� and “Is the light completely out or just flickering?� When you call, the issue will then be recorded in the database and you will receive a Service Request Number. When we called back a few days later, we received information that someone was sent to check out the area and noticed many unlit lights.

National Grid is currently working to fix the problem, which will hopefully be resolved soon.

If you have any more questions or complaints, you can call the DPW’s customer-service line at 508-929Have 1300, Mondaya question for Friday between the city that you’ve the hours of always wanted to know the 7:30a.m. and answer to? Let our investigative 5p.m. team find out the answer – or at least set you in the right direction —Query – when you submit your question fielded by to editor@worcestermag.com editor@worcestermag.com,, Pamela and put PUBLIC WORKS in Fahlbeck the subject head. We’ll get right on it.

A preview of what you’ll ďŹ nd online at worcestermag.com this week

ONLINE EXTRA

Free tickets - Win tickets to performances at Fitchburg State University by entering at worcestermag.com/contests.

Finding Hope After Trauma - Read about trauma victims who have recovered in Not Fit for Print.

YouthBuild - See additional photos of the gathering at YouthBuild’s Charlton Street site and their Charrette meeting in City Desk.

Online Exclusive - Learn about Saturday’s conference at Clark University to work on solutions for stopping the atrocities in Congo.

Apply for an internship - We’re always looking for students who would like to intern for us. Apply online at worcestermag.com/contact/internship.

290 East in the morning.

Katie Clay BOSTON

The potholes, the trafďŹ c, nobody knows how to drive.

Angela Hargrove WORCESTER

TrafďŹ c.

Richard Gray NORTHBOROUGH

The potholes, there are quite a few. Pleasant Street and the west side where they’re paving and doing a lot of work.

David Perez WORCESTER Main Street, I can never ďŹ nd parking.

Carla Chaves WORCESTER

PHOTOS BY STEVEN KING

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FIRE & WATER DAMAGE

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