PLEASE NOTE: There is a service fee for returned personal cheques. If you have any questions regarding your bill, please contact Financial Services at 613-721-4704.
Accommodation We offer three types of accommodation: standard wards, semi-private, and private rooms. These are described below: Standard wards: With four beds, this is the basic accommodation. Cost is covered entirely by OHIP for Ontario residents insured under the plan, for out-of-province patients with other valid provincial insurance, and federal plans such as WSIB, and RCMP/DVA/CAF group members. There are charges for standard wards for uninsured residents and non-residents of Canada. Semi-private: A room with two occupants. There is an extra charge for semiprivate accommodation above the cost covered by OHIP and most other Canadian provincial and federal plans. Private: A single-bed room. There is an extra charge for private accommodation above the cost covered by OHIP and most other Canadian provincial and federal plans. Upon admission, you will be asked to select the type of accommodation you prefer. A member of the Registration Team will provide you with a document called Terms of Admission upon which you make your accommodation selection. This document explains your financial obligations during your stay as an inpatient at the hospital. Please read this document carefully as once you or your guarantor have signed this document, you or your guarantor are financially responsible for hospital charges that are not covered by your valid provincial health insurance of Canadian private health insurance plan. We will try to meet your accommodation requests; however, rooms are assigned on the basis of medical need as a first priority. Please be aware that many insurance companies do not cover 100% of applicable charges. You are responsible for any balances owed to the hospital and will be billed accordingly. The Registration Team will inform patients/family members of preferred accommodation rates upon admission. Our rates are posted annually on the hospital website at www.qch.on.ca under “Hospital Charges and How to Pay your Bill.� If the hospital places you in a room that is superior than requested, you will be billed for only the level of accommodation requested. If the hospital places you in a room that is less than requested, you will be charged for the cost of that room only. The hospital will do its best to accommodate you with your preferred room type. The charge for the preferred room will apply when you are moved to that room. You are not charged for the day you are discharged. Please arrive prepared with your insurance coverage information. We require policy number, certificate number, or ID number. It is the sole responsibility of the patient to check with their insurer to confirm insurance coverage and limits. Please note: in addition to insurance information, you will be required to provide a valid credit card
People First. Caring Always.
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