does not work on a first-come, first-serve basis; patients who are sicker are seen first. This is why you will sometimes see someone come in after you and go into the ED before you.
Religious & Spiritual Care Non-denominational services are provided for our patients each week. Pastoral Care services are available on an on-call basis. Please ask your nurse for more information.
Telephones Family and friends may call you by dialing 519-322-2501 + your extension from a TOUCH TONE phone or 519-326-2373 (ask for your extension). To call OUTSIDE the hospital, dial ‘9 ’, then the telephone number. For LONG DISTANCE, dial ‘0’, and the operator will connect you to a Bell operator. Calls are charged to your home phone, calling card, or you may call collect.
Television Information pamphlets/order forms for television rentals are available at each nurse’s station. Personal TV’s are not permitted.
Valuables You should send all articles of value home. If you are unable to send your valuables home, the nursing staff will put your belongings in a “safe keeping” envelope which will be stored in the Business Office safe. Please be advised that the Hospital cannot be responsible for loss or damage of personal belongings.
Visitors Visitors may be asked to leave a patient’s room while care or treatment is in progress. In some situations, family or friends may actually become involved in patient care (bathing, walking, feeding etc.). If this is the case, please discuss this with your nurse. Visiting hours may be extended to family members participating in planning and/or providing care. Children visiting must be monitored by the parent. Remember to respect the privacy of other patients. 32