Freeport Campus
Food services Most patients receive a weekly menu to select their meals. Your health care provider, family, friends or volunteers can help you fill out your choices. If you follow a special diet, let us know when you arrive. If you would like to talk to a dietitian while you are here, let your health care provider know.
• Subway Café For visitors, Subway Café provides a full range of Subway sandwiches and meals in addition to specialty beverages and treats. Subway is open 7am to 7pm on weekdays and 9am to 5pm on weekends and statutory holidays.
• Coffee Shop Tim Hortons provides a range of hot and cold specialty beverages and food items. It is open 7am to 7pm seven days a week.
Leaves from the hospital Arrangements can be made with your nursing staff to leave the Freeport Campus for the day or overnight with your doctor’s approval. Ample notice is required to obtain medications and arrange special needs. There is a “Release from Responsibility for Absence from Hospital” form that must be completed by all patients for any off-site outing.
Medications If you have any food or drug allergies, please let your health care provider know. To ensure you receive the safest care when you come to the hospital, you will be asked for a complete list of all medications you are currently taking along with dose information. This includes prescriptions, herbal remedies or supplements, vitamins, eye drops, etc. Only medications ordered by your physician may be taken.
Patient education We want to give you the tools to manage your own health care as best as you can. Your care team will work with you and your family on patient education. We may help to develop a treatment plan, and give you education materials. These can include guides and booklets, or linking you with groups in the community that can help you.
Telephones
Telephone service in your room is available for a fee and is through the Hospitality Network. Order forms for telephone service are available on each floor, or patients may contact 519-749-4300 ext. 5353. Once you have rented a telephone from the Hospitality Network you can place a call by dialing “9” and “0” and then the number you wish to reach. If you are making a long distance call you will need to use a Bell calling card or ANCER IN WATERLOO WELLINGTON 10will YEARS OF E dialCARE “9” and “0” to make a collect call through the operator. Please note calls not be CEPTIONAL CANCER CARE IN WATERLOO WELLINGTON 1 put through to patient rooms before 7am or after 10pm. ARS OF EXCEPTIONAL CANCER CARE IN WATERLOO WELL
16 • Patient Information & Services Directory