Please let us know why xbx couldn't help you today Important : Do not enter any personal information such as your Skype Name, email address, Microsoft account, password, or real name or phone number in the field above. Verify Email Address - Verified S. But on the bright side that back and forth can turn out to be less time overall, than, say, xboox on the phone with a customer service representative. Post back and let us know. How does it work?. This is the best way to live chat with Xbox because 331,566 customers supplrt used it over the last 18 months to reach customer service and told chst about it. Submit Thank you for your feedback Thank you for feedback. Therefore, I cannot contact Microsoft staff, or have them contact me. If you don't have Kinect, you can still make audio calls with your headset. By continuing to browse this site, you agree to this use. Spport follow chat xbox support step until you reach the ' If these troubleshooting steps didn't solve the problem' section si