WEST MORETON-OXLEY CLOSING THE GAP PROGRAM This is your opportunity to get involved! Over the last couple of years WMOML‘s Aboriginal and Torres Strait Islander Outreach Workers and Project Officers have been supporting mainstream primary care providers to enhance their capacity to deliver culturally sensitive services.
Closing the Gap in general practice workshop 30 May 2015 To extend this one-on-one Close the Gap support provided to practices, WMOML is offering an innovative one-day workshop, Closing the Gap in General Practice, on Saturday 30 May 2015. The workshop will assist GPs and general practices to gain practical skills and knowledge for providing health care for Aboriginal and Torres Strait Islander patients in a culturally appropriate way. The program will include presentations, case studies, and group activities to provide practical information and strategies to assist GPs and general practices provide culturally appropriate care for their Aboriginal and Torres Strait Islander patients. WMOML invites GPs, practice managers, nurses and other practice staff to this innovative program focussing on the practical skills and knowledge required to provide health care for Aboriginal and Torres Strait Islander patients in a culturally appropriate way.
Learn how to maximise the PIP IHI, conduct 715 health checks in a culturally sensitive way, and better understand the MBS items and PBS measures specific to Aboriginal and Torres Strait Islander patients. This activity has been approved by the RACGP QI&CPD Program 40 Category 1 points, Aboriginal and Torres Strait Islander Health – Activity: 24761 for 2014-2016 Triennium.
WHEN: Saturday 30 May 2015 TIME:
9am - 4pm
VENUE: The Ipswich Club, 14 Gray St, Ipswich Don’t miss this opportunity to get involved in the West MoretonOxley Medicare Local Closing the Gap in general practice program!
REGISTER NOW!
Closing the Gap in General Practice - Guest presenters DR WARREN JENNINGS
DR MATT YOUNG
MBBS (Hons) GCSpMed FRACGP, Senior Medical Officer, Inala Indigenous Health Service. Dr Warren Jennings will share his strategies for moving past ‘the gap’ to focus on positive solutions. An academic registrar post at UQ Discipline of General Practice started him on a teaching and research path, and he currently coordinates the Australian Indigenous Health component of the first year medical school curriculum. His research interests include qualitative (interview- based) research on what Indigenous patients say they want from culturally safe healthcare.
MBBS Dip OBST.DRACOG FRACGP BA Archaeology, General Practitioner, Medeco Medical Practice Inala. Matt has worked at Medeco Inala for over 9 years, where his practice had the honour of winning AGPAL Qld Practice of the Year in 2009. Matt is also South Rugby Union Club doctor, and has been for the last 11 winters. As a qualified archaeologist, Matt has a keen interest in the 60,000 years of human history in Australia and an ongoing interest in closing the gap.
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CLOSING THE GAP - GENERAL PRACTICE ASSIST
How West Moreton-Oxley is supporting general practices in our region. In recent months WMOML trialled a new Closing the Gap-General Practice Assist initiative. Working collaboratively with general practices, the WMOML Closing the Gap team looked at how the practice environment, systems and processes supported the optimal care of Aboriginal and Torres Strait Islander patients. Participation in the Closing the Gap-General Practice Assist was voluntary and WMOML was delighted to have seven practices opt into the initiative. Practices undertook a guided self-assessment with WMOML’s Closing the Gap team to identify areas that are working well in
the practice and those that could be strengthened. Based on the self-assessment the WMOML team provided practices with specific strategies for improving the care of their Aboriginal and Torres Strait Islander patients. At the conclusion of the program each practice was presented with a canvas print of Aboriginal artwork specifically commissioned by WMOML in recognition of the amazing effort of those practices towards closing the gap in the care of their Aboriginal and Torres Strait Islander patients.
Goodna Family Medical Centre The staff of Goodna Family Medical Centre are eagerly working towards having smoother systems in place for supporting their large base of Aboriginal and Torres Strait Islander patients. As a result of the self-assessment the practice will review the MBS item 715 health check templates it uses, together with the requirements and benefits of the PBS Co-payment measure. From left: Dr Kat Tiongco Dr Naomi Zeraati, Dr James Deveney Barbara Spurrier Practice Manager, Dr Sudeer Mahadeo Clinic owner, Sue Scheinpflug of WMOML, Dr Julia Nicholas and Dr Rabindra Dey
Redbank Plaza Medical Staff at Redbank Plaza Medical have a well developed understanding of the various aspects of the Closing the Gap program. The practice provides personalised health care and support for Aboriginal and Torres Strait Islander people and the Practice Nurse has had a long standing support relationship with families through the practice. “[The service] gave us a focus on developing an improved health program for our indigenous patients” - Shandelle Schmidt Practice Manager. As a result of the self-assessment the practice will review its processes for referral to other relevant services such as the Care Coordination and Supplementary Services (CCSS) Program. From left: Lynn Wilkinson (RN), Shandelle Schmidt Practice Manager and Sue Scheinpflug of WMOML
Limestone Medical Centre Limestone Medical Centre staff are enthusiastic about partnering with patients and the community to provide a great standard of care for Aboriginal and Torres Strait Islander people. All staff have an understanding of the Closing the Gap program and are working towards a more visually welcoming environment for patients. As a result of the self-assessment the practice has an enhanced understanding of the requirements and benefits of the PBS Co-payment measure. From left: Raylene Steinhardt, Dr David Chambers, Dr Katie Allen, Sue Scheinpflug of WMOML and Dr Richard Chambers
West Moreton Clinic Staff at West Moreton Clinic provide services to a small number of Aboriginal and Torres Strait Islander patients and are keen to reflect on their systems and processes and move forward in their journey of providing culturally appropriate and responsive health care. As a result of the self-assessment the practice will review the Practice Incentive Program (PIP) Indigenous Health Incentive (IHI) processes for the practice and the processes for identification of Aboriginal and Torres Strait Islander patients. From left: Sharon Sweeney of WMOML, Marlena Bishop of WMOML, Dr Martin Ding (GP and owner), Ms Robyn Hinrichs (Reception) and Dr Alyson van Hecke (GP).
Medeco Inala Staff at Medeco Medical Centre have a well developed appreciation of the various components of the Closing the Gap program, and highly effective systems and processes to support care for their Aboriginal and Torres Strait Islander patients. Staff (in all roles) are passionate about cultural engagement and working sensitively with families that attend the practice. As a result of the self assessment the practice will review how it can enhance its use of clinical audits. From left: Aung Win Registrar, Dr Joss O’Loan General Practitioner, Dr Matthew Young Principal Doctor & General Practitioner, Jessica Neinert Practice Nurse, Diana Farr (Dee) Co Practice Manager and Sharon Sweeney of WMOML.
Medplus Ipswich Aboriginal and Torres Strait Islander health checks are a key feature of the health care provided at Medplus Ipswich. Staff across the practice are continuing their journey in providing culturally appropriate care and follow up services. As a result of the self assessment the practice will review the MBS item 715 health check templates that the practice uses. From left: Tim Heywood of WMOML, Lynn Henry (Practice Manager), Dr Allan Cush (GP) and Marlena Bishop of WMOML.
Inala 7 Day Medical Centre The staff at Inala 7 Day Medical Centre have been providing health care services to Aboriginal and Torres Strait Islander patients for many years. Staff are continuing to identify referral pathways and are fine-tuning their processes and systems. As a result of the self-assessment the practice will review the Practice Incentive Program (PIP) Indigenous Health Incentive (IHI) processes for the practice. From left: Sue Scheinpflug of WMOML and Nazmun Musa (Practice Manager)