THE AWARD-WINNING TOUR SPECIALIST
Let’s make 2021 a year to remember
Welcome
Happy New Year to you all! We hope you are ready bring the wonders of travel to your customers once again in what we hope will be a much brighter year. Our 2020 was certainly busy working with you not only to amend existing bookings, but also making new ones to depart later this year and throughout 2022. For that very reason, we have extended our FREE RETURN FLIGHTS on 30 of our most popular tours and introduced NO SINGLE SUPPLEMENT for solo travellers on over 50 tours for all 2021 & 2022 departures. As always, we are delighted with the demand from you and our team of BDM’s are here to help in any way possible. In this digital magazine you’ll find all the things you need to ensure your customers experience the very best of Wendy Wu Tours. Have an awesome first quarter and we look forward to sharing more good news in our next issue. Best wishes,
John Warr, Global Sales Director
OUR LATEST OFFERS... We’re welcoming the start of a brand new year with two fantastic offers for your customers;
FREE RETURN FLIGHTS WORLDWIDE on 30 of our most popular tours All 2021 & 2022 departures. Destinations include China, Japan, India, Southeast Asia, South Korea and the Middle East.
Saving up to £800pp NO SINGLE SUPPLEMENT on over 50 tours worldwide All 2021 & 2022 departures. Destinations include China, Japan, India, Myanmar, Uzbekistan and Central Asia, Oman, Peru, Chile and Colombia.
Saving up to £1,890pp Offers ends 31 Jan 2021. See website for full T&Cs. *Additional payment may be required depending on flight costs.
Wendy Wu Tours Flexible Booking Guarantee & Travel Safe BOOK & TRAVEL WITH CONFIDENCE • Low deposits of just £99pp required* • Only pay the final balance 6 weeks before departure • One free travel date change included as standard • 100% cash refund should your tour not operate • Every tour also now features our pioneering Travel Safe protocols, including stringent COVID health and safety measures, to ensure your customer’s wellbeing
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wendywutours.co.uk/agents WENDYWUTOURS.CO.UK
WHAT’S NEW? Although travel for 2020 was near enough cancelled (the less said about that the better), we made sure to spend the time preparing for the ultimate comeback in 2021! Our teams worked hard developing and finetuning our range of tours and destinations so they are bigger and better than ever, and we’ve even ventured into exciting new regions which are a complete first for Wendy Wu Tours. Here are some of the new things you may not have yet hear about…
2021- 2022 Brochure Collection We have an entire collection of new brochures showcasing the very best Wendy Wu tours and experiences for 2021 and beyond. As well as much-loved favourites like China, Japan, Southeast Asia and India, you’ll also see we’ve added Central Asia & Middle East, and Latin America & Antarctica to our repertoire!
BRAND NEW TOURS & DESTINATIONS Did you know we’ve added 26 new tours, 7 new countries and 2 new continents to our already fantastic collection!
China China in Style Sichuan & Yangtze Delights
Japan Japan by Rail Experience Japan
Southeast Asia Thailand & Mekong Experience Philippines Discovery
India & Sri Lanka Kerala Experience Northern Sri Lanka Explorer
Latin America Ecuador Highlights Treasures of South America WENDYWUTOURS.CO.UK
Central Asia & Middle East Gems of Georgia, Ultimate Uzbekistan Deserts & Dunes of Oman Dreams of Egypt Ancient Israel Journey through Jordan Egypt & Jordan Adventure Egypt, Jordan & Israel Explored Jordan & Israel Discovery
New Zealand Hidden Gems of the North Island Hidden Gold of the South Island Hidden Treasures of New Zealand
Antarctica Antarctic Explorer Antarctica Express Fly Cruise South Georgia & Antarctic Peninsula Totality in Antarctica, South Georgia & Falkland Islands
DEDICATED SOLO DEPARTURES Brand new for 2021, we’ve reserved dedicated departures on some of our most popular tours especially for solo travellers. Not only does this mean that they get to travel in a group of like-minded individuals, but they also get to enjoy these exclusive perks when booking one of our dedicated solo tours; - Private room with no single supplement to pay - Smaller group size of just 18 - Free chauffeur transfers to UK airport - Free UK airport lounge access - Complimentary welcome drinks on arrival Tours with dedicated solo departures include Japan Uncovered, Wonders of China, Angkor to the Bay, Inspiring India and so many more, see the website or brochures for more soloonly tours.
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JAN & FEB AGENT INCENTIVES £20 Love2Shop Voucher for your 1st booking this month £30 Love2Shop Voucher for your 2nd booking this month £40 Love2Shop Voucher for your 3rd booking this month £50 Love2Shop Voucher for your 4th booking this month Find full details on how to claim once you have made a booking over on our agent portal under Bambu Club.
WEEKLY AGENT PRIZE OF THE MONTH DRAW
Around the World with Wendy Wu All bookings made in January and February go into a Weekly Prize Draw with winners announced every Monday on the Wendy Wu Tours Agent Facebook page. Here’s what you could win w/c 28th Dec – £20 towards Facebook boosts w/c 4th Jan – New Zealand Wine w/c 11th Jan – Takeaway for 2 (Just Eat gift card) w/c 18th Jan – Yo Sushi voucher w/c 25th Jan – Cocktails delivered to your home w/c 1st Feb – £20 towards Facebook boosts w/c 8th Feb – Afternoon tea delivered to your home/office w/c 15th Feb – Chinese New Year Special! Takeaway for your team delivered by your BDM w/c 22nd Feb – Takeaway for 2 (Just Eat gift card)
MONTHLY PRIZE DRAW All bookings made in January will also go into a Grand Prize Draw to win a Wendy Wu Fam Trip for 2022! We’ll also announce a second winner in March for bookings made in February! Plus, share our Facebook offers to your own social pages for additional entries. 4
WENDYWUTOURS.CO.UK
HERE’S HOW WE CAN SUPPORT YOU We’re always striving to ensure you have everything you need to attract customers and successfully sell our tours. Here’s a reminder of some of the things we can do to help you…
Wendy Wu Tours Agent Portal You’ll find plenty of marketing materials on our website, all of which can be downloaded, printed out, shared on social, whatever you like! From tour posters and offer flyers, to entire destination brochures.
Branded Assets We can create customised marketing collateral featuring your logo and contact details which you can use to promote to your database, display in shop windows, etc. This includes tour posters, event invitations and even a customised version of our consumer magazine ‘Whispers’.
Consumer Webinars We can even arrange live webinars on Zoom where our team of experts can present our most popular tours, destinations and experiences to your customers.
Training for Your Team If you or your team want to brush up on your Wendy Wu Tours knowledge, you can find plenty of training material online on the Agent Portal. Alternatively, our fantastic Wendy Wu BDMs will be more than happy to visit you for socially distanced training, or even set up an online session via Zoom. Just contact them directly to arrange a date.
Wendy Wu Agent Friends Facebook page Offers posted twice weekly for you to copy and share to your own pages plus incentive and campaign updates.
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OPENING HOURS & CONTACT US Our teams are here Monday – Friday: 9am – 5:30pm Saturday & Sunday: 10am – 4pm For more information about our tours, destinations, or Flexible Booking Guarantee, etc, please visit www.wendywutours.co.uk or speak to your BDM.
MEET THE WENDY WU TOURS TRADE TEAM We are here to help you learn all about Wendy Wu Tours, and feel confident selling holidays to Asia and South America. Caroline Burroughs Trade Support Manager
07932 944 081 caroline.burroughs@ wendywutours.co.uk
Sandra Foreman BDM for the North & Scotland
07932 810 578 sandra.foreman@ wendywutours.co.uk
Glen Thomas
BDM for the Midlands & Groups Specialist
07852 759 567 glen.thomas@ wendywutours.co.uk
Joe Lavers
BDM for the South
07957 716 566 joe.lavers@ wendywutours.co.uk
John Booty
BDM for Ireland
+353 831 701 860 john.booty@ wendywutours.ie