Our Future Direction

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Our Future Direction

Delivering compassionate, connected, trusted, and innovative whānau-centred healthcare is our everyday mahi. To be leaders in this space and achieve more positive outcomes for Māori, we must empower Māori to make decisions about their health and give whānau, Hapu, and Iwi opportunities to influence how services can best meet their needs.

We are establishing a new Iwi-owned Tino Rangatiratanga Iwi Commissioning Agency (TICA) to help us meet these objectives. It is an exciting step forward in our mission to achieve equity in health for Māori through investment in locally delivered kaupapa Māori programmes, operating in partnership with General Practice teams.

Supporting clinical excellence will continue to drive us in the year ahead. As of November 7, assisted dying services are now legal in New Zealand. There is responsibility on clinicians to participate in continuous quality improvement activities, and it will be important to ensure the service puts people and their whānau at the centre, uses effective safeguards, and is accessible to those who meet the criteria under the Act. The PHO will provide support and guidance to medical practitioners navigating this new service.

Our health network will also be working alongside the Bay of Plenty District Health Board on our region’s participation in the eagerly anticipated National Bowel Screening programme and, as we gear up for COVID-19 becoming endemic in New Zealand, we will be working closely with our DHB and public health colleagues on planning for how we can keep our community safe. Central to this, we will work in partnership with Iwi and our Māori and Pasifika providers to ensure that resources are directed appropriately, and health inequities are not exacerbated by the pandemic. WHAI MANA – HEALTH EQUITY • Supporting the establishment and operationalising of our Iwi Commissioning Agency through development and sharing of health intelligence and data. • Enabling Iwi and Māori provider organisations through the sharing of resources to deliver services where they are needed. • Strengthening our performance against all system level measures for Māori and non-Māori through local, district and regional initiatives.

WHAI ORA – QUALITY HEALTH CARE • Ensuring our programmes, practice partner support and partnership opportunities are nurtured and maintained across geographical and Iwi boundaries. • Reinforcing our brand, our kaupapa and our models of care to ensure high levels of patient satisfaction, empowerment to self-manage illness and positive health outcomes for all people receiving care in the

Western Bay of Plenty. • Establishing broader health, community and social service partnerships to ensure flexible funding services and initiatives are applied for maximum reach and benefit to our enrolled population.

WHAI RANGATIRATANGA – SUSTAINABILITY • Continuing to work with our funders and partners to broaden our operational effectiveness inside and outside of the health arena. • Continuing to strengthen our knowledge management and data capability to support locality planning and health service integration. • Leveraging off our reputation for transparency, costeffectiveness and trustworthiness with our funders and stakeholders.

TINA RANGATIRATANGA – SELFDETERMINATION • Establishing processes for the operational implementation of TICA commissioned services. • Continuing to support Māori workforce development and capability. • Supporting Iwi and Māori-led COVID Resurgence

Planning and Response Initiatives.

MANA MOTUHAKE – AUTONOMY • Reinforcing our commitment to incorporating co-design principles to all service/programme development. • Engaging in appropriate forums and activities to ensure authentic feedback/voice for Māori. • Increasing inter-sectoral engagement with stakeholders with a whole of person-centred approach to programme development.

United, we have the strategic direction and communityembedded workforce to really make a difference for our populations, including a focus on ‘whānau voice’, putting people at the centre of all we do.

POIPOIA TE KĀKANO KIA PUĀWAI. NUTURE THE SEED AND IT WILL BLOSSOM EQUALLY.

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