13 Booking and scheduling Arrangements for the booking and scheduling of Group 1 consumers, including household contacts, will take place at the DHB or provider level. This will include booking and scheduling appointments for consumers to receive their second dose of the BioNTech/Pfizer COVID-19 Vaccine. This should also include rescheduling second dose visits, if required, and providing a mechanism for people to reconfirm their appointment time (for example, if they lose their record card). It is a requirement that electronic booking systems are used by providers to book consumer vaccination appointments alternatively consumers can book appointments via Whakarongorau Aotearoa on 0800 28 29 26. Where a provider (including general practice, hauora providers, urgent care (primary care/hauora providers) and community pharmacy) does not have an operational electronic booking system, the provider must book appointments through the National Immunisation Booking System (NIBS). While providers with existing electronic booking systems may continue to book vaccination appointments through their own electronic booking systems, they may choose to opt-in to the NIBS. The Ministry will support NIBS onboarding and training for providers planning to use the NIBS. For more information, see Section C: Additional Programme Guidance, Variations, and Incidents for: • • •
Affected persons under the Vaccinations Order Vaccinating Household Contacts National Immunisation Booking System (NIBS)
Ensure that the scheduling of vaccination appointments avoid over-crowding and allow for physical distancing and other IPC measures. Also, limit the number of accompanying people to only those who need assistance, whether physical or psychosocial.
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