ONBOARDING NEW TECHNOLOGY
SIX WAYS TO SUCCESSFULLY INTRODUCE NEW TECHNOLOGY
2018 TECHNOLOGY TRENDS
1
90%
DEMONSTRATE VALUE When implementing new technologies, cost is an obvious consideration but it’s important to make sure your business will benefit in otherways. For example by impacting your existing systems in ways that optimise the oprerational effectiveness of your business, improving business processes and productivity and enhancing customer communication.
OF BUSINESSES EXPERIENCE CHALLENGES INTRODUCING NEW TECHNOLOGY
2 HIGHLIGHT EASE OF USE A crucial way to achieve employee acceptance is to demonstrate the ease of use of any new tools and make it clear that disruption will be minimal. When you’re investing in new technology, keep your employees front of mind. How will they use it and what will they gain from it? Functionality and usability are critical when it comes to encouraging uptake and widespread adoption of any new features, tools or software you implement.
IMPROVED PRODUCTIVITY =
#1
REASON TO ADOPT UNIFIED COMMUNICATION
3
1.75
PROMOTE EFFICIENCY GAINS Look for opportunities to demonstrate the immediate efficiency gains that the new technology is bringing to your organisation. For example, if you’ve introduced a system for tracking sales leads, ask employees to give you updates using the new software. This will quickly demonstrate the difference between your new and old ways of working and highlight improvements in speed and access to information.
BILLION REMOTE WORKERS BY 2020 42% OF GLOBAL WORKFORCE
4
50%
REMEMBER TRAINING It’s important to include employees in the deployment as soon as possible. Users who are involved in setting up their own system understand them better and use them more effectively. Training will help gain acceptance of the new technology and a collaborative approach will work best; nobody wants to attend a week-long training class or read a 100-page manual. Successful consumer products all have one thing in common - they are intuative and easy to use. A business application shouldn’t be any different.
SPEND ON NEW TECHNOLOGY IN 2018
5
2017 TECH PRIORITIES FOR SMEs
ENGAGE EMPLOYEES Once users become more familiar with the new technology, draw attention to the positive impact it’s having on your organisation. Use employees as case studies and highlight their success with any new systems or tools to others in your orgnisation. Depending on the size of the rollout, you might consider enlisting help in getting the word out about the early successes before you begin implementing it more widely.
DR 9%
MOBILE 24%
6 USE TRUSTED EXPERTS During the planning and implementation if any IT solution it’s important to work with vendors who are experts in the field and who have experience of managing new product introductions. Experts with previous experience can help inform decisions about your deployment and help everything run smoothly.
UC 13% VOIP 18%
CLOUD 36%
INTRODUCING NEW TECHNOLOGIES INTO YOUR ORGANISATION HAS THE POTENTIAL TO REVOLUTIONISE THE WAY YOUR BUSINESS OPERATES AND HOW YOUR EMPLOYEES WORK. THE BENEFITS ARE FAR REACHING, FROM EFFICIENCY GAINS, INCREASED MOBILITY AND FLEXIBILITY, TO INCREASED PRODUCTIVITY AND EVEN BOOSTING SALES FOR FAST GROWTH. For more information head to www.wavenetuk.com where we have blogs, whitepapers, product specific information and just about everything else to help you cut your communication costs. If you think you have heard everything you need to, give us a call on 0333 234 0011 and speak to one of the team about how you can reduce your communication costs, improve efficiency and start reaping the benefits immediately.
0333 234 0011 www.wavenetuk.com info@wavenetuk.com