December 2013 by David Evener

NGWA certification renewal now available online, page 19

JOURNAL

December 2013

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

The State of the Industry Contractors weigh in on critical issues, page 21

Inside: — Proper antifreeze for geothermal installations, page 27 — NFPA 70E and electrical safety, page 40

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JOURNAL

Vol. 67, No. 12 December 2013 www.waterwelljournal.com

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

FEATURED ARTICLES 21 The State of the Industry By Jennifer Strawn

Groundwater contractors weigh in on the economy, health care, and critical issues facing the industry in the coming year. 27 A Critical Need By Jeff Persons, CGD

It’s important to provide a proper antifreeze solution for geothermal installations. 35 WATER WELL JOURNAL Q & A By Mike Price

Impact of the 2013 Colorado Floods 66 2013 Index of Articles Volume 67: January-December 2013 Page 27

DEPARTMENTS 8 Guest Editorial NGWA Management Services and How It Can Work for You 10 In This Issue 12 Industry Newsline 18 The Log 19 Web Notes 58 Coming Events 60 Newsmakers 62 Featured Products 72 Classified Marketplace 83 Index of Advertisers 84 Closing Time ewal

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About the cover Werner & Sons Well Drilling in Easton, Pennsylvania, has a cable tool rig ready for a job in a setting where fall foliage creates a beautiful backdrop. Photo courtesy of Ray Eccleston.

The Water Well Journal (ISSN #0043-1443) is published monthly by the National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081. Printed and mailed at Beaver Dam, Wisconsin, and additional mailing offices. Postal acceptance: Periodical (requester subscription circulation) postage paid at Westerville, Ohio, and at additional mailing offices. Postmaster: Send address changes to Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. Canada Post/ Publications Mail Agreement #40739533. Return address: 4960-2 Walker Rd., Windsor, ON N9A 6J3.

Twitter @WaterWellJournl

Water Well Journal December 2013 3/

JOURNAL A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Advancing the expertise of groundwater professionals and furthering groundwater awareness.

Chief Executive Officer Kevin McCray, CAE kmccray@ngwa.org NGWA President Dan Meyer, MGWC, CVCLD Director of Information Products/Editor Thad Plumley tplumley@ngwa.org Water Well Journal Editorial Review Board Art Becker, MGWC, CPG; Tom Christopherson; Don Harvard; Dan Milan; Roger Renner, MGWC; John Schnieders, Ph.D., and Robert Sterrett, Ph.D. Senior Editor Mike Price

mprice@ngwa.org

Copyeditor Wayne Beatty

wbeatty@ngwa.org

Production and Design Janelle McClary jmcclary@ngwa.org Advertising Shelby Fleck Vickie Crosby

sfleck@ngwa.org vcrosby@ngwa.org

Circulation Coordinator Katie Neer kneer@ngwa.org Contributing Writers Ed Butts, PE, CPI; Donald W. Gregory; William J. Lynott; Julie Hansen; Christine Reimer; Al Rickard, CAE; Ron Slee; Lana Straub; Jennifer Strawn; and Alexandra Walsh Editorial, Advertising, & Publishing Offices 601 Dempsey Rd., Westerville, OH 43081 (800) 551-7379 Fax: (614) 898-7786 Selected content from Water Well Journal is indexed on Ground Water On-Line™ at www.NGWA.org/gwonline ©Copyright 2013 by the National Ground Water Association. All rights reserved.

An APEX award winner 11 consecutive years with 24 total awards, most in the groundwater industry.

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FEATURED COLUMNISTS 40 Safety Matters by Steven K. Fess, CSP, CIH NFPA 70E and Electrical Safety Making sure you know what you don’t know is critical.

42 Not Just Another Day of Drilling by Denis Crayon I Thought You Said Rock Was At . . . No matter how well prepared when you are heading to a job site, know you still may get surprised.

44 Engineering Your Business by Ed Butts, PE, CPI Through the Years All Those Well Pumps Ago Part 1: Positive Displacement Pumps

52 Your Money by William J. Lynott Economic Roller Coaster Methods from the past may be the best way to ride the ups and downs.

54 The After Market by Ron Slee ’Tis the Season We should take a deep breath and count our blessings.

56 ACT Like a Sales Pro by Julie Hansen Breaking Bad’ s Winning Formula Apply it to your sales call and you’ll have customers hooked. The views expressed in the columns are the authors’ opinions based on their professional experience.

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EDITOR’S

NOTE

Reaching Out to the Future left with two thoughts swirling through my head after talking to high school seniors who were considering going into journalism at an event years ago at The Ohio State University. One, I have incredible respect for educators! The kids not paying attention to the gold I was giving them for free drove me nuts! Never had I felt such guilt than what I did that day for the agony I put my teachers through! Two, I sincerely hoped I had made an impact on a young person’s future. I left thinking if I helped just one of the students decide on his or her career path, that day was a truly rewarding experience. I recalled that session recently when reading an article in this issue of Water Well Journal. “The State of the Industry” by Jennifer Strawn begins on page 21 and is her interview with five water well contractors from around the country. Midway through the roundtable, she asked if the contractors felt there were enough young people going into the trade. The majority did not see the next wave of employees on the horizon. I agree. It may seem like an unusual measurement tool, but just ask yourself: When I attend a water well industry trade show or conference, what is the most popular hair color of attendees? Admit it, it’s always gray. And second is always no hair at all! So where’s the answer to this critical issue? It’s you and me.

And what’s the answer? Spreading the word. It’s up to all of us to tell young people the story of the groundwater industry. We need to talk about the rewards of bringing life-sustaining water to the masses every day. We need to discuss how each job is different and sell them on the adventures we go on every day when heading to a job site. The most common complaint I hear is that young people today don’t want to do work that might result in a few aches and pains when sitting down at the dinner table. I’m sure there is some truth in there somewhere, but other professions involving sweat persevere. The key comes down to making sure young people are aware of all of their career options. They are bombarded with information everywhere, so it’s up to you and me to make sure our industry is in front of them. Speak to school groups like I did. Be a part of special sessions at career centers and trade schools. Participate in events where young people can get up close to heavy machinery. Host open houses. Simply put, be visible in your community. Trust me, if you’re not in front of the next generation of workers, you risk no one paying attention to you.

Thad Plumley is the editor of WWJ and director of information products at the National Ground Water Association. He can be reached at tplumley@ngwa.org and on Twitter @WaterWellJournl.

Advertise your products and services to the groundwater industry’s most influential readership. Call Shelby Fleck and Vickie Crosby in the NGWA sales department at (800) 551-7379. ● ● ●

Shelby Fleck

Approximately 25,000 readers every month. More than 19,000 are groundwater contractors. Approximately 4000 reside in professions also allied to the field. Readers reside in every state, Canada, and other international locations.

Disclaimer Water Well Journal and the National Ground Water Association provide information for guidance and information purposes only. This publication is not intended to provide investment, tax, or legal advice. The information contained herein has been compiled from sources deemed reliable and it is accurate to the best of our knowledge and belief; however, Water Well Journal and the National Ground Water Association cannot guarantee as to its accuracy, completeness, and validity and cannot be held liable for any errors or omissions. All information contained herein should be independently verified and confirmed. Water Well Journal and the National Ground Water Association do not accept any liability for any loss or damage howsoever caused in reliance upon such information. Reader agrees to assume all risk resulting from the application of any of the information provided by Water Well Journal and the National Ground Water Association. Trademarks and copyrights mentioned within Water Well Journal are the ownership of their respective companies. The names of products and services presented are used only in an educational fashion and to the benefit of the trademark and copyright owner, with no intention of infringing on trademarks or copyrights. No endorsement of any third-party products or services is expressed or implied by any information, material, or content referred to in the Water Well Journal. Subscriptions/Back Issues For questions, changes or problems with your subscription call Katie Neer. Subscriptions: Water well contractors and other qualified groundwater industry personnel in U.S. and Canada — free; others in U.S. — $115 per year; $15 per copy. Canada – $135 per year; $24 per copy. International: $150 per year; $35 per copy. Subscriptions available through NGWA offices only. We reserve the right to refuse subscriptions to anyone not directly engaged in the groundwater industry. Claims for missing issues must be made in writing within three months of publication and will be subject to the availability of back issues. Advertising Disclaimer Advertisers and advertising agencies assume liability for all content (including text, representation, and illustrations) of advertisements printed and also assume responsibility for any claims arising therefrom made against the publisher. The publisher reserves the right to reject any advertising that it believes is not in keeping with the publication's standards or is deemed unsuitable or misleading.

Vickie Crosby

6/ December 2013 Water Well Journal

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By Dave Schulenberg

NGWA Management Services and How It Can Work for You ave you ever had a problem searching for the answer and then found it was literally right in front of you? If you work for a groundwater- or drilling-related association or group and have been stumped, you no longer have to search any further. I want to introduce you to National Ground Water Association Management Services and its team. NGWA and Management Services’ knowledge of all things groundwater, along with experience in the power of associations, makes us a valuable resource for you to consider when you reach those impasses. We can work with you and your association if your needs are on a large scale across the board, or if they’re on a smaller one on a few endeavors. There is a solution for the problem that has you stuck and we know how to find it. Below is a listing of just some of the things we can do for your association.

1. Board leadership—working with the board of directors in areas of strategic planning, fiscal planning and budgeting, membership development 2. Financial reporting and consolidation and consistent invoicing 3. Back office operations—invoicing, membership recruitment and retention, accounts payable, vendor relationships, invoicing, treasury services 4. Central location for mail and phone reception 5. Convention planning and execution—exhibit sales, event logistics, negotiations with vendors, educational content 6. Education leadership—working with your education committee to expand offerings and increase attendance 7. Committee participation and leadership—work with various committees in aligning board strategy with committee execution, work with committee leadership to fulfill the mission of the committee 8. Web site development 9. Development of database 10. Voice at your state capital 11. Newsletter development 12. Central and secure location of historical records Dave Schulenberg is the director of management services for the National Ground Water Association. He has been the executive director for the Minnesota Water Well Association for 11 years. He can be reached at dschulenberg@ngwa.org and (614) 898-7791, ext. 530.

8/ December 2013 Water Well Journal

We can work with you and your association. There is a solution for the problem that has you stuck and we know how to find it. 13. Prepare and work with the board of directors on a yearly budget 14. Maintain and prepare tax records on a yearly basis 15. Develop promotional pieces in conjunction with committees and the board for promotion of all events. My position on the management services team is as director of management services. I’ve worked in the customer service industry for more than 23 years, the last 11 as the executive director for the Minnesota Water Well Association. I’m assisted by Mark Jones, our management services manager. He has been a part of the National Ground Water Association for four years. Before NGWA, Mark worked for JPMorgan Chase for 15 years as an analyst. When you have Mark and me and others at NGWA work with your group, you allow your volunteers to focus their energies on the tasks they need to focus on—education, lobbying, membership drives, and so forth. They don’t have to worry about mailings, putting together conventions, and the like. Currently, two state associations are already working with NGWA Management Services: the Minnesota Water Well Association and the Michigan Ground Water Association. NGWA also works with the Pacific Northwest Ground Water Association by assisting with its biannual Pacific Northwest Ground Water Exposition. Katie Renner Welle, president of the Minnesota Water Well Association board of directors, had this to say about our efforts with her association. “NGWA has been a very professional and on task association management company. They make sure that our organization is running smoothly and in the direction that we, the board, are looking for. All of this gives us the ability to focus on the important matters at hand and allows for them to do the so-called housekeeping.” If you would like to know more about how NGWA’s Management Services can help your association or group move forward, please contact me. waterwelljournal.com

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IN THIS

ISSUE

elcome to the December 2013 issue of Water Well Journal. The final issue of the year focuses on the state of the industry as we head into a new year.

Heading the feature articles is a roundtable discussion in which freelance writer Jennifer Strawn discusses key industry issues with five water well contractors from around the country. In “The State of the Industry” beginning on page 21, topics such as the U.S. Affordable Care Act, the economy, rules and regulations, and the workforce are discussed. The answers are enlightening and show business owners are extremely concerned about a variety of issues facing their businesses as we head into the Jennifer Strawn coming 12 months. Geothermal systems certainly continue to be a popular topic in the industry and writer Jeff Persons, CGD, authors a story all designers and installers should read. Titled “A Critical Need” on page 27, he says a complete package for customers is one that includes a water treatment/corrosion inhibitor solution for southern climates and an inhibited antifreeze for those northern climate installations needing freeze protection. He says it Jeff Persons, CGD can add costs, but not doing so can result in

contaminated systems, dissatisfied customers, and repeat warranty claims. Persons, a long-time geothermal system installer, details how the corrosion inhibitors work as well as providing four case studies of systems that didn’t have them, the results and damages these systems incurred, the needed repairs, and the costs of such repairs. Senior Editor Mike Price spoke with a variety of groundwater professionals to get their thoughts on concerns relating to flooding and water systems in a Water Well Journal Q & A, “Impact of the 2013 Colorado Floods” on page 35. Price spoke with representatives from the U.S. Environmental Protection Agency and the U.S. Geological Survey, as well as a water well contractor and consultant on a host of issues regarding this natural disaster. Heavy rains September 8-15 in Colorado resulted in catastrophic flooding along Colorado’s Front Range from Colorado Springs north to Fort Collins. Topics discussed Mike Price include residential water well disinfection following a flood event, water quality issues, and overall longterm effects. The sidebar article highlights how the National Ground Water Association provided its best suggested practice, Residential Water Well Disinfection Following a Flood Event: Procedures for Water Well System Professionals, to water well system professionals in Colorado.

Attention all NGWA members —WE NEED YOU! We’re launching the “I’m NGWA” campaign to let others know about how great you, our members, are and the many things you do to promote the groundwater industry and the groundwater resource . . . as well as the National Ground Water Association. To participate in the campaign, all we need is your photo or video, and a few words stating what being an NGWA member means to you.

I’m NGWA 10/ December 2013 Water Well Journal

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For all of the details on making a submission, visit www.NGWA.org/I-am-NGWA or call customer service at 800 551.7379 (614 898.7791). We look forward to hearing from you soon!

waterwelljournal.com

IN THIS

ISSUE

A critical topic at all times is covered in the latest installment of the Safety Matters column. Steven K. Fess, CSP, CIH, authors “NFPA 70E and Electrical Safety” on page 40 and explains the importance of the standard for electrical safety that governs construction and general industry activities. Fess details what is covered in the standard, what determines worker proficiency, and what an employer needs to ask to be sure a staff has the proper knowledge when heading to a job site. He concludes by saying employees must be adequately trained and protected when dealing with electrical work including energized elec- Steven K. Fess, CSP, CIH trical circuits or components at all times. Columnist Ed Butts, CPI, PE, kicks off a new series in his latest Engineering Your Business column. “Through the Years” on page 44 begins a series in which he will touch on the many changes that have occurred through the history of the water well industry. This first installment has Butts looking back on the positive displacement pumps he worked on in his career that has now reached 40 years. He details how the positive displacement pumps of years ago worked and also discusses piston pumps and windmills. He even adds a few of the memorable experiences such products provided him.

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Water Well Journal December 2013 11/

INDUSTRY

NEWSLINE

EPA Releases FAQs About Reduction of Lead in Drinking Water Act The U.S. Environmental Protection Agency posted on its Web site a revised list of frequently asked questions to assist manufacturers, retailers, regulators, and the general public in complying with and understanding the requirements of the Reduction of Lead in Drinking Water Act. The FAQs address the definition of lead free, the effective date, calculating lead content, third-party certification, product labeling, repair and replacement parts, and exemptions. The FAQs are available at http://water.epa.gov/drink/ info/lead/upload/epa815s13001.pdf. The Reduction of Lead in Drinking Water Act was enacted on January 4, 2011 to amend Section 1417 of the Safe Drinking Water Act, which covers the use and introduction into commerce of lead pipes, plumbing fittings or fixtures, solder, and flux. The Act changes the Safe Drinking Water Act definition of

12/ December 2013 Water Well Journal

“lead free” and creates exemptions from the lead-free requirements for plumbing products not used for drinking water. The Reduction of Lead in Drinking Water Act established a prospective effective date of January 4, 2014. The FAQs are based on interaction with stakeholders. Under the “Protect your business” category in the “Member exclusive content” area of www.NGWA.org, members can access materials developed by NGWA on the Reduction of Lead in Drinking Water Act and an EPA presentation on the new lead-free law.

Existing Home Sales Down in September But Prices Rise The National Association of Realtors reports after hitting the highest level in nearly four years, existing-home sales declined in September, but limited inventory conditions continued to pressure home prices in much of the country. Total existing-home sales, which are completed transactions that include sin-

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gle-family homes, townhomes, condominiums and co-ops, declined 1.9% to a seasonally adjusted annual rate of 5.29 million in September from a downwardly revised 5.39 million in August, but are 10.7% above the 4.78 millionunit pace in September 2012. Sales have remained above year-ago levels for the past 27 months. Lawrence Yun, NAR chief economist, said a decline was expected. “Affordability has fallen to a five-year low as home price increases easily outpaced income growth,” he said. “Expected rising mortgage interest rates will further lower affordability in upcoming months. (In November) we may see some delays associated with the government shutdown.” According to Freddie Mac, the national average commitment rate for a 30-year, conventional, fixed-rate mortgage rose to 4.49% in September from 4.46% in August, and is the highest since July 2011 when it was 4.55%.

NEWS/continues on page 14

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The rate was 3.47% in September 2012. The national median existing-home price for all housing types was $199,200 in September, up 11.7% from September 2012. This is the 10th consecutive month of double-digit year-over-year increases. Distressed homesâ&#x20AC;&#x201D;foreclosures and short salesâ&#x20AC;&#x201D;accounted for 14% of September sales, up from 12% in August, which was the lowest share since monthly tracking began in October 2008; they were 24% in September 2012. Lower levels in the share of distressed sales account for some of the growth in median price. Of September sales, 9% were foreclosures and 5% were short sales. Foreclosures sold for an average discount of 16% below market value in September, while short sales were discounted 12%.

NGWA-Supported Ground Source Heat Pump Amendment Gets Introduced An NGWA-sponsored amendment recognizing geothermal heat pumps as

renewable energy under federal purchase requirements was introduced by Senators Tom Carper (D-Delaware) and James Inhofe (R-Oklahoma) on September 10. The amendment is part of the debate on the energy efficiency bill, S. 1392, which reached the Senate floor in September. Unrelated issues have derailed at this time the Senateâ&#x20AC;&#x2122;s consideration of the bill introduced by Senators Jeanne Shaheen (D-New Hampshire) and Rob Portman (R-Ohio). The Senate Energy and Natural Resources chair and ranking member have vowed to keep working to find a path forward for the legislation. Even with this leadership support, the bill is not expected to see Senate floor time again until early 2014, given the need to address fiscal year 2014 government funding and the nationâ&#x20AC;&#x2122;s debt ceiling.

Water Systems Council Names New Executive Director The Water Systems Council, the national nonprofit organization solely focused on household wells and small water well systems, named Margaret

Martens as executive director, according to Bo Andersson, president of the WSC Board of Directors. Martens joined WSC in 2010 and had previously served as public education coordinator and program director. She has more than 25 years of experience working in nonprofit management, specializing in organizational development, strategic planning, program development and implementation, marketing and education, fundraising, financial management, grant management, and policy development. â&#x20AC;&#x153;Margaret has demonstrated exceptional leadership in further developing existing WSC programs as well as establishing a new initiative, the Water Well Trust, which provides wells or rehabilitates existing wells for lowincome individuals and families in the United States,â&#x20AC;? Andersson said. Martens is the co-founder of two nonprofit organizations in Charlotte, North Carolina, which serve the housing needs of low-income families and individuals. â&#x20AC;&#x153;This is an exciting time for the Water Systems Council as we develop

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new opportunities to educate well owners, consumers, community leaders, elected officials, government agencies, planners, and policy makers about wells and the importance of protecting our groundwater resources,” said Martens, a member of NGWA. “I look forward to working with the WSC Board and membership to further wells as the safe, affordable, and sustainable choice for drinking water nationwide.”

Antioch College Begins $8.8 Million Geothermal Project The Springfield News-Sun in Springfield, Ohio, reports Antioch College will begin work on an $8.8 million geothermal project. Drilling of 150 geothermal wells that will heat and cool the campus through a central plant recently began. The wells and a solar array are expected to cut campus energy costs by about $400,000 each year once the recently re-opened campus is fully developed, according to Thomas R. Brookey, the chief operating officer. “We know of no other college that has attempted such a comprehensive and holistic approach to sustainability across all of its education and operational programs,” said President Mark Roosevelt in a statement. “We expect that when we are done, a great deal of attention will be focused on Antioch and Yellow Springs as we become a national model for sustainability in higher education,” he said. The well project just south of campus will be done in two phases and the drilling is expected to last two months, according to Antioch. The first phase of work is valued at $4.7 million.

Albuquerque Aquifer Slowly Begins to Refill Following Pumping Cutback The Associated Press reports the aquifer beneath Albuquerque is showing signs it is refilling. This comes nearly five years after the city shifted from pumping groundwater to using the Rio Grande for its supply, according to a new report. Measurements from various city areas show differences in the recharge, but at one spot the water level has risen by 9 feet, according to the report from Twitter @WaterWellJournl

the U.S. Geological Survey. Water levels dropped between 80 feet and 120 feet since pumping began early in the last century, but water experts said the latest measurements show what was expected once the city switched to river water. “I think it’s good news,” John Stomp, chief operating officer for the water utility, told the Albuquerque Journal. “Everything we thought was going to happen is happening.” The city spent $500 million for a dam, water treatment plant, and new distribution pipes to reduce reliance on

dwindling groundwater supplies. The new system uses water that is sent through tunnels from the headwaters of the San Juan River, and then is dumped into a Rio Grande tributary and withdrawn when it reaches the city. Although Albuquerque groundwater levels are rising, the aquifer is still dropping in other communities where pumping continues. In Rio Rancho, for example, the aquifer at one spot has dropped 15 feet since 1998.

NEWS/continues on page 16

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WorldWide Electric Corporation 1-800-808-2131 Ext. 4 www.worldwideelectric.net Circle card no. 46

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NEWS/from page 15 Construction Unemployment Falls to Six-Year Low Construction employment rose by 20,000 in September and the industry’s unemployment rate fell to a six-year low of 8.5%, while construction spending increased for the fifth consecutive month in August, according to an analysis of new government data by the Associated General Contractors of America. Construction employment totaled 5,826,000 in September, a gain of 20,000 from the August tally, which was revised up by 8000 from the Labor Department’s initial estimate. The September figure is 3.4% higher than in September 2012, while aggregate weekly hours of all construction employees rose 4.2% over the year, indicating that companies are adding to existing workers’ hours in addition to hiring new employees. Employment climbed for the month and year in both residential and nonresidential construction. The industry’s unemployment rate

dropped sharply over the past year, from 11.9% in September 2012 to 8.5% in September 2013—the lowest September rate since 2007. The steep decline in the number of unemployed former construction workers suggests companies may have trouble finding experienced workers if the volume of projects continues to expand, as it did in August. Total construction spending, as reported by the Census Bureau, climbed 0.6% in August from an upwardly revised July figure and 7.1% from August 2012. Private residential spending led the way with a 1.2% increase for the month and a 19% jump over last year. Private nonresidential spending eked out a 0.1% gain in August and a 4.3% rise over 12 months. Public spending rose 0.4% for the month but shrank 1.8% from a year earlier.

Cummins Announces New 5-Liter, V8 Engine Cummins Inc. said October 4 it has developed a 5-liter, V8 engine designed for delivery vehicles and other light and medium trucks, according to Transport

Topics. Cummins said the ISV5.0 is for customers in the United States and Canada and that the engine will be certified to the near-zero nitric oxide and particulate matter emissions levels required by the U.S. Environmental Protection Agency. The company said the engine will meet greenhouse gas requirements through 2016, as well as 2015 California Air Resources Board standards. “Cummins has integrated the latest technologies in the ISV5.0 to deliver performance, fuel efficiency, and durability in a highly sociable package. Every day, drivers will appreciate the smooth, quiet operation of the ISV5.0,” Jim Katzenmeyer, executive engineer of the V8 Program, said in a statement. “In addition, the fuel savings offered by the ISV5.0 result in fewer greenhouse gas emissions—a great environmental benefit,” he added. The ISV5.0 was designed to fit where a comparable V8 or V10 gasoline engine was previously installed.

University of Minnesota Plans Building of First Carbon Dioxide Plume Geothermal Plant Finance & Commerce in Minnesota reports a University of Minnesota startup expects construction to begin next year on a pilot plant that would produce electricity from geothermal and otherwise wasted energy while also boosting production from a Canadian oil field. The plant would represent the first commercial application of a novel renewable energy technology called carbon dioxide plume geothermal, or CPG. The technology was developed at the University of Minnesota and is licensed to the university startup Heat Mining Co. LLC, based in Rapid City, South Dakota. The CPG plant would generate electricity from carbon dioxide that is injected underground in a practice known as enhanced oil recovery, to increase the amount of crude oil extracted from a field that typically is nearing the end of its productivity. The electricity generated using the CPG technology would be used to replace power provided by conventional sources, resulting in emission-free electricity at lower cost.

16/ December 2013 Water Well Journal

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LOG

NEWS FROM THE NATIONAL GROUND WATER ASSOCIATION

Two Join Certified Ranks in September

NGWA Issues Contractor Certification Notices

Two industry professionals became the latest to join the ranks of the National Ground Water Associationâ&#x20AC;&#x2122;s Voluntary ABILITY EXPERIENCE Certification Program. KNOWLEDGE Daniel F. Lesse, CPI, became a certified CERTIFIED national ground water association pump installer, and Carroll John Hess, CWD/PI, earned the designation of certified well driller/ pump installer in September. Lesse works for Kellys Well Service in Mora, New Mexico, while Hess is with Allied Environmental Services Inc. in Annapolis Junction, Maryland. There were 397 tests taken for certification and licensing through September this year. Of those, 101 were taken for NGWA certification and 41 passed (40%). A total of 296 were taken for licensing with 131 passing (44%). If you have questions about the NGWA certification programs, contact Jessica Rhoads, NGWA industry practices administrator/certification coordinator, at jrhoads@ngwa.org, or call (800) 551-7379, ext. 511. If outside the United States, call (614) 898-7791, ext. 511.

Those who are in good standing in the NGWA Voluntary Certification Program should have received their 2014 renewal invoices in October. These individuals have until December 31, 2013 to report their seven hours of continuing education, submit their signed affidavit, and pay their renewal fee. If you have any questions about the NGWA certification programs, contact Jessica Rhoads, NGWA industry practices administrator/certification coordinator, at jrhoads@ngwa.org, or call (800) 551-7379, ext. 511. If outside the United States, call (614) 898-7791, ext. 511.

Creation of Spanish Safety DVDs Mark First of Many Projects for Franklin Electric Grant Funds

The National Ground Water Research and Educational Foundation is working with a translation vendor to translate two NGWA Press DVDs with some of

the funds from the grant provided to NGWREF by Franklin Electric Co. This marks the first of several projects that the grant will fund. The two DVDs are titled Drill Safe, Drill Smart and Pump Safe, Pump Smart. Both were created with Training Without Boredom and have been top sellers since their release to the groundwater industry. Drill Safe, Drill Smart debuted in 2010 and Pump Safe, Pump Smart was released in 2012. Both cover good safety habits in a fun, highly watchable way. Drill Safe, Drill Smart provides insight on safety assessment, safe site selection, personal protective equipment, mobilizing for the site, rig setup, blocking and leveling, and much more. Pump Safe, Pump Smart covers figuring your load, PPE, site mobilization and setup, blocking and leveling, proper handling of the pump column and wire, pulling the pump, inspection, and more. Industry safety remains a critical issue in the groundwater industry. With the grant provided by Franklin Electric, Spanish-speaking workers in the United States and Canada as well as native Spanish-speaking employees in Latin and South America will be exposed to the message provided in the DVDs. The two DVDs are available for sale in the bookstore at www.NGWA.org.

NGWA Brings On 164 New Members in September NGWA added 164 new members in September. Of the total, 85 were scientists and engineers, 49 were contractors, 16 were students, 10 were manufacturers, three were suppliers, and one was an associate. A total of 570 renewed their membership as well. To learn more about NGWA and how you too can become a member, visit www.NGWA.org.

18/ December 2013 Water Well Journal

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WEB

NOTES

FIND IT ON THE NGWA WEB SITE, NGWA.ORG

NGWA Certification Renewal Is Now Available Online The National Ground Water Association announces the availability of online certification renewal for the 2013-2014 renewal cycle. Individuals with an NGWA certification through the Voluntary Certification Program will be receiving invoices as 2013 comes to a close. Individuals who are certified in good standing—not out of compliance—may go to www.ngwa.org/Certification and follow the links provided to renew their certification. Online renewal requires individuals to sign in with their NGWA account information. Renewal is a two-step process. One first completes the affidavit (if applicable) and renewal fee information, then a separate link provides access to submit continuing education events with an option to attach documentation supporting these events. Certification renewal may still be submitted via postal mail, e-mail, or fax as it has in the past. Each year, individuals must remit certification materials by December 31. Renewal material varies with designation. For more information, visit www.ngwa.org/Certification, or contact Jessica Rhoads, industry practices administrator, at jrhoads@ngwa.org, by phone at (800) 551-7379 (614-8987791 outside the United States), ext. 511, or fax at (614) 8987786.

New Items in NGWA Bookstore Provide Wealth of Information Three new items are now available in the NGWA bookstore that will increase your groundwater industry knowledge. They include:

• Groundwater for the 21st Century: A Primer for Citizens of Planet Earth by John A. Conners is an overview of the science of groundwater, its use by humans, and the need and means for people to understand the science of the limited resource when making and evaluating decisions about its use. The integration of science, resource use, and future prospects is presented in clear language, making it ideal for a wide audience. The book’s audience are professionals in the field of groundwater as well as citizens wanting to know more about the resource. The is aided by more than 280 diagrams, maps, photographs, and tables. To learn more or to purchase these products, visit the NGWA bookstore at www.NGWA.org, or call (800) 551-7379 (614-898-7791).

NGWA’s Wellowner.org Helps Inform Your Customers About Water Wells NGWA’s Wellowner.org is a one-stop resource for information relating to water well systems and groundwater. Throughout, the importance of regular well maintenance and water testing is demonstrated again and again. After all, the water well systems of your customers are a direct link to an underground water reserve and the responsibility is theirs to protect this valuable natural resource, as well as safeguarding their family’s health. Such useful tools like the Water Use Calculator and calculating a household’s water footprint are available to download. The site also features Contractor Lookup, which enables homeowners to find NGWA-member and NGWA-certified contractors near them. The site is conveniently located at www.Wellowner.org.

• Too Hot to Touch provides an authoritative account of the controversies and possibilities surrounding disposal of nuclear waste in the United States, with tĂƚĞƌ ,ŽƌƐĞ WƵŵƉƐ &ƌĂŶŬůŝŶ DŽƚŽƌƐ ĂŶĚ ŽŶƚƌŽů ŽǆĞƐ references to the difficulties and progress of other countries around the world as well. It tells the full history from the early days after World War II up to the present time. Accounts of key players in the pioneering science, the political wrangling and media drama, and the “not in my backyard” communities fighting to move the waste someplace else are featured. Written in an easy-to-read format, it is ideal for policymakers, environmen talists, research scientists, and interest groups. It was authored by NGWA ,ǇĚƌŽ WƵŵƉ ŽŵƉĂŶǇ Director of Science Bill Alley, Ph.D., ϯϲϭϲ ^͘ ϭϯϴƚŚ ^ƚƌĞĞƚ ͻ KŵĂŚĂ͕ E ϲϴϭϰϰ and his wife, Rosemarie. Bill Alley is ϴϬϬ͘ϳϮϴ͘Ϭϴϳϴ a leading expert in the field of hydro ǁǁǁ͘ŚǇĚƌŽƉƵŵƉ͘ŶĞƚ geology and oversaw USGS studies of Yucca Mountain from 2002-2010. Twitter @WaterWellJournl

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$50,000 ACCIDENTAL DEATH AND DISMEMBERMENT INSURANCE YOU’RE COVERED . . . ARE YOUR EMPLOYEES?

GIVE YOUR EMPLOYEES THE SAME PROTECTION YOU RECEIVE. ADD YOUR EMPLOYEES FOR ONLY $60. As an NGWA® contractor member, you’re enrolled in a $50,000 accidental death and dismemberment insurance policy. Make sure your employees receive the same peace-of-mind coverage. Add them to your company membership for only $60 a year. For more information on this AD&D insurance policy, visit www.NGWA.org/ADD or call NGWA customer service at 800 551.7379 (614 898.7791) Monday through Friday 8 a.m. until 5 p.m. ET. The AD&D policy offered through NGWA contractor membership is underwritten by Life Insurance Company of North America, a CIGNA company.

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(COVER STORY)

The State of the Industry Groundwater contractors weigh in on the economy, health care, and critical issues facing the industry in the coming year. By Jennifer Strawn

ith 2014 on the horizon, professionals in a variety of industries are bracing for the impact of the U.S. Affordable Care Act. Although employer-shared responsibility provisions won’t go into effect until 2015, many say the costs of premiums are rising—and that means higher costs for small business owners in the groundwater industry, and possibly, the customers they serve. Five groundwater contractors from across the United States share their thoughts this month on the Affordable Care Act, the economy, critical issues facing the industry, and their biggest concerns for 2014.

Water Well Journal: What is the biggest concern for you and your business heading into 2014? Jay Gallagher, CWD/PI: The residential housing market is suppressed. We haven’t seen anything that even remotely looks like an economic recovery here. The other thing I’m seeing is just a tremendous amount of inflation on materials. For the last 13 years everything has doubled or more than doubled, Jennifer Strawn was the associate editor of Water Well Journal from 2004 to 2007. She is currently in the internal communications department at Nationwide Insurance in Columbus, Ohio. She can be reached at strawnj2 @gmail.com.

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whether it’s drill rigs or service trucks. The cost of fuel has probably tripled. The drill rig I bought in 2000 was $350,000, and the same rig today with the same options is just short of $800,000. Yet, the cost per foot of drilling is probably only up 20% to 40% at best. William McPike: Work is on hold all because of Obamacare. We don’t know what we’re going to do. There’s work out there, but we can’t get it to bid for next year. Most of our work is bid out six months in advance. Sam Tyler, CPI: One of our biggest concerns has been the Affordable Care Act and how it may impact how people can afford our service. It looks like premiums are spiking, and this isn’t as affordable as what people were told. If our customers are paying more for health insurance or if they’re being told they can only work part-time because their company can’t afford to pay their health insurance, can they afford our services? Mike Wahlfield: Our primary concern would be about attracting, training, and retaining high quality employees. Our second concern would be about restrictive local regulations, such as mandatory connection rules and taking property rights away from residents with municipal pipelines on the streets where they live.

STATE OF THE INDUSTRY/continues on page 22

Our Roundtable Jay Gallagher, CWD/PI, from Custom Pump & Well Drilling LLC in Belle, Missouri. Custom Pump & Well Drilling has been a family-owned and operated firm since 1968. William McPike, owner of Geothermal Drilling Inc. in Huntsville, Texas. Geothermal Drilling works on residential geothermal projects as small as 3-ton homes up to 120-ton homes or larger as well as large commercial projects. Sam Tyler, CPI, owner of Tyler Well & Pump in Carver, Massachusetts. Tyler Well & Pump provides well drilling, pump installation and repair, water treatment systems, and geotechnical and environmental drilling services. Mike Wahlfield, owner of Wahlfield Drilling Co. in Comstock Park, Michigan. Wahlfield Drilling is a family-owned and operated business serving western Michigan for more than 120 years. Its services include residential, commercial, and irrigation wells. Jeff Williams, MGWC, CVCLD, vice president of Spafford and Sons Water Wells in Jericho, Vermont. Spafford & Sons is a family-owned and operated business with more than 65 years of experience. The business provides well drilling, geothermal, and pump installation and repair.

Water Well Journal December 2013 21/

STATE OF THE INDUSTRY/from page 21 Jeff Williams, MGWC, CVCLD: Longterm viability is my biggest question. Everyone is just trying to survive here. The price points are getting wider between the equipment we have today being devalued over time and the increase in pricing on new equipment. The Tier 4 emissions has added almost $100,000 to new equipment costs. In one stroke of a pen it’s putting new rigs out of reach for many of us, and the rigs are our workhorses. WWJ: How has the economy affected your business strategy? Wahlfield: When the economy went into the tank in 2006 and the number of available projects and jobs began to dwindle, we took the opportunity to cross-train our crews and invested in better technology. We taught our employees to look for opportunity Mike Wahlfield where other companies saw adversity. We took on some projects other companies walked away from, and those jobs helped carry us through the tough times. The economic downturn definitely taught us to think outside the box. McPike: We do more geothermal, air conditioning, and heating than we do water wells. We’ve also been doing a lot more retrofitting than new systems because the housing William McPike market isn’t good. Gallagher: We do more commercial work than we used to. It’s more profitable to do commercial and municipal work than most domestic work. In the municipal market a lot of the public water systems are aging, and there’s been a lot of interest put into upgrading those systems. Williams: We’re not reinvesting in large purchases. We’re being conservative in our purchases right now of equipment. We’re maintaining what we have and investing in smaller pieces that have profit margins associated with them that help us do our jobs day in and day out such as pickups and other smaller vehicles— those kinds of things. That’s all I can 22/ December 2013 Water Well Journal

“Long-term viability is my biggest question. The price points are getting wider between the equipment we have today being devalued over time and the increase in pricing on new equipment.” Jeff Williams, MGWC, CVCLD see in the near term. My reinvestment strategy will be incremental business revenue. Tyler: We’ve had a lot of customers who have been going through some hard times, so when we come across them and they can’t afford a full system upgrade, we simply Sam Tyler, CPI point out what the minimum is they should do. We will put some people on payment plans to get them by. One of our strategies has been to help those people in need as much as we can in hopes they will remember us when they come out of a tough time. WWJ: Are there rules or regulations at the state or federal level that you are watching because they could affect the way you do business? Williams: Right now at the state level there is a revision of the water supply rule happening now, and we’re involved in the rewrite of those rules. At the federal level, we’re looking at the geothermal heat pump tax cred- Jeff Williams, its and the Department MGWC, CVCLD of Transportation’s hours of service, and the Tier 4 emissions standards. If you have equipment that’s more than 25 years old and you have to replace an engine, upgrades under Tier 4 emission standards could equal or exceed the value of the piece of equipment. Wahlfield: We are active in our state organization, the Michigan Ground Water Association. Current items on our agenda include revised hydraulic fracturing rules and getting our geothermal drillers and our foundation drillers

licensed like the water well drillers. We think it’s important because those folks are intersecting our aquifers, and we want them to follow proper construction code to protect those aquifers. McPike: We’re keeping our eye on Department of Transportation rules like hours of service and the e-logs for our drilling rigs. Gallagher: The only thing that’s going on around here that concerns me is ground source construction, and that’s one I’m kind of watching. In the state of Missouri, we basically have a pseudo grouting standard that is not enforced or inspected. For a ground source driller, grouting costs money and takes time, so they’re not grouting Jay Gallagher, the holes. We give out CWD/PI money and tell people to go poke holes in the yard and then let everybody fill them full of sand and pea gravel and things like that with no grout. We’ve created 200-foot vertical trench drains that just let all the contaminants into the aquifer. It’s a recipe for disaster. WWJ: Have you seen any impact yet on groundwater businesses from the Affordable Care Act? Gallagher: It’s a big question mark, and no one knows. My health insurance company has a minimal amount I can pay now and they’ll lock me in or I can gamble on what’s going to happen. It’s a big unknown. Wahlfield: Not yet, but we are watching the situation closely. As usual, the devil is in the details and depending on the final layout, it could mean a huge financial issue for smaller business owners like myself. We give our employees quality health insurance, and we think it’s the best way to retain quality employees. We feel the looming tax on health insurance plans was poorly thought out and will undermine everything we’ve tried to set in place. Tyler: We haven’t noticed anything yet, but I know there are a lot of business owners who are confused and scared about how it may affect them.

STATE OF THE INDUSTRY/continues on page 24 waterwelljournal.com

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STATE OF THE INDUSTRY/from page 22 WWJ: Is geothermal heating and cooling something customers are asking you about? Is it something you are doing or plan to do in the future? McPike: I’ve been doing geothermal for 22 years now, and yes, a lot of people ask about it. We drill in Texas, Louisiana, New Mexico, and Oklahoma. Williams: Geothermal has been a sizable staple of our business for the last four or five years, with last year being by far the best year we had. Thirty percent of our gross income was geothermal last year. Gallagher: As the result of the lack of groundwater source grouting standards in Missouri, I won’t participate in the ground source industry because in order to do the job correctly you can’t compete against those who are doing it incorrectly and be profitable. Wahlfield: Yes, we have been getting some requests, but we are not seeing enough demand here yet with the residential projects. WWJ: How would you prepare a contractor entering the industry today? Do you feel there are enough young people going into the trade? Wahlfield: No, there are absolutely not enough young people going into any of the trades. We need more skilled, handson laborers across the board, and we’re going to need them soon. Our existing labor force is getting older and when they retire, we need to have younger replacements. The bulk of our workforce shortage has been caused by our high schools encouraging all of their students to go to college, regardless of their capabilities. Just give me a motivated young candidate. As an employer, we’ll give you the tools, technology, and whatever training you need to succeed. Williams: I don’t think our educational system is geared well to prepare people for our trade. I think that more people are going on to secondary educations and I don’t know that the pay rates and benefits in our industry would support secondary education. We don’t have a lot of work here, but everything is cyclical. I believe when we climb out of this that there will still be plenty of opportunity. I think there needs to be some focus on this industry so that it doesn’t 24/ December 2013 Water Well Journal

Stay Current with Industry Trends by Becoming a Member of NGWA The National Ground Water Association works for you: the groundwater professional. By becoming a member of NGWA, you receive exclusive content that will help you stay ahead of the curve in the groundwater industry. Valuable and timely content includes information on the new lead-free law set to go into effect January 4, 2014, updates on cargo securement regulations, business marketing tools, discounts on professional development offerings, and much more. To learn about NGWA and how to become a member, visit www.NGWA.org. fall flat from lack of participation. McPike: I don’t feel there’s enough people getting into the trade. They should learn residential and commercial so they can get a taste of all of it. If you’re going to work for someone, work for a company that does both so you get experience. Tyler: I think you have to look at all the opportunity there is and also have a diverse knowledge of it all. If we are not drilling one day, we are installing a filtration system or replacing a submersible pump. We might be installing a complete system. As a groundwater professional, you should be willing to teach your employees the same knowledge that brought you to a certain level so it reflects more growth to your business. I think there are enough young people coming in; the question is are they being taught the way they should. Gallagher: I would highly discourage anyone from getting into the trade. If you look at the capital value of the equipment versus the return you get for it, you’re better off putting your money anywhere else. Even modest well drilling companies in this area are going to be close to $2 million in capital inventory and equipment.

WWJ: How important do you feel professional development is today? What do you think makes for good professional development opportunities? Tyler: Your employees are the key to the company’s success. There are plenty of ways to get them educated on different parts of the trade. The most important thing is encouragement. Encourage them as much as you can to learn more and reward them for their efforts. McPike: Professional development is the key to everything. I send my guys to pump school, I send them to electrical school, and I send them to continuing education classes at Groundwater Expos. The world moves at such a fast pace you can’t get people to sit down and read the material. I can give them all the rules, but when they attend classes they get all the finer points. It’s an open discussion about what they need to do and why they need to do it. Wahlfield: My grandfather always said you should try to learn something new every day. If you’re not moving forward, then you are moving backward. We think certification is important because it shows our customers that we care about quality workmanship and keeping up with newer technologies. As we move into the future, the way we work will be changing and we need to keep pace with that. Large project managers are starting to look more closely at our credentials and we need to show them that we’re up to the task. Williams: The knowledge and contacts I’ve made in my educational journey has been rewarding and it gives me a lot of confidence when I go out and talk to a customer or one of my peers. I have a lot of confidence in my ability because I’ve proven it. I think our industry has to continue to push forward in that and continue to offer it. WWJ: What do you think is the most critical issue facing the groundwater industry today? Tyler: One of the big issues is the oil industry’s use of hydraulic fracturing and how it is affecting groundwater quality in a lot of areas. I understand the need for oil and also understand the importance of keeping drinking water supplies safe. Hopefully technology can catch up with the demand to fix the waterwelljournal.com

issue of cross-contamination. Another issue is the amount of pharmaceuticals that are being found in water supplies. I think the more people are aware of this issue, the more regulations will start to surface. Gallagher: The first thing is there is no demand because there’s little housing. The second thing is there is a perception problem in the industry because the public doesn’t understand what they’re buying and what it should be when the job’s done correctly. If a homeowner has a well that produces substandard water, they tend to think it’s the geology. McPike: The lack of oversight. No one is checking to make sure everything is done right. Because of our water being contaminated, we only get one shot at this. Our water for us to drill is covered by oilfields, and the oilfields are governed by the railroad commission—two separate entities watch over the same thing. The oilfields get one set of rules and we get one set of rules. Wahlfield: Protecting our valuable fresh water resources so that our supply can meet our growing population demands over the coming years. I’ve seen first-

NGWA Certification Helps You Stand Out from Your Competition NGWA offers multiple types of certifications for groundwater professionals to advance their professional development. Certification through NGWA provides contractors, sales professionals, and scientists and engineers with confidence in their profession and their coworkers. Being certified shows your experience is valued to yourself and your employer. Certification not only demonstrates your knowledge at the time of earning a designation, it shows your commitment to building on those skills you’ve worked hard to earn. Being certified: • Affords you a competitive edge • Promotes confidence to the consumers in your market • Gives you local, state, and national recognition • Exemplifies your dedication to professionalism • Ensures you keep current in the industry with continuing education. To learn more, visit www.NGWA.org. Under the “Professional Resources” tab, click on “Certifications and exams.” hand the situation in our arid western states and also locally during the drought summer of 2012. Just look at the news reports of the pollution and environmental problems now taking place in countries like China if you want to get a vision of what our future will be like if we don’t get a handle on it.

Williams: Water quality, contamination issues, and public perception are critical issues facing the industry. The public seems to think you need to buy bottled water in order to have good, quality water. But the bulk of our water is potable right from the source with minimal effort. WWJ

“WE DON’T JUST SUPPLY GEOTHERMAL PRODUCTS,

WE SPECIALIZE IN THEM!” PIPE PUMPS FITTINGS TOOLS

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A Critical Need Itâ&#x20AC;&#x2122;s important to provide a proper antifreeze solution for geothermal installations. By Jeff Persons, CGD

ne of my earliest assignments in my career was to study the effects of water chemistry as it related to scaling incrustation and corrosion of piping systems. I learned the importance of the galvanic series (Figure 1). The galvanic series is a guideline to indicate the susceptibility of dissimilar metals to form a battery cell that will corrode a less noble metal and deposit it on a metal higher on the galvanic scale. Lessons learned from investigating failures of a multiple number of piping situations taught me to avoid the use of ferrous metals in open systems. If working with an open system containing natural water or well water, the materials of choice were always polyethylene, PVC, copper, brass, or stainless. To use galva-

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nized or black iron fittings, which are low on the galvanic series, was simply asking for a failure within a few years. The same can be said for the type of antifreeze and the method by which it is mixed. Low-cost antifreeze solutions typically lack the needed corrosion inhibitors to prevent galvanic corrosion. Premium-grade antifreeze solutions are often double the cost of uninhibited antifreeze, but the extra cost buys broad spectrum corrosion inhibitors that protect a wide range of metals within the system. However, inhibitors alone will not provide total protection. Ultimately, the behavior of an antifreeze solution and its ability to protect or corrode a system depends upon the type of antifreeze, its corrosion inhibitors, and the quality or

purity of the make-up solution. Low purity make-up solutions will quickly deplete even the best inhibitors and render an otherwise safe antifreeze corrosive. Contractors working with geothermal equipment have a great deal to gain if they provide a complete package for the system that includes a water treatment/ corrosion inhibitor solution when needed for southern climates and an inhibited antifreeze for those northern climate installations needing freeze protection. The value added for this service can be as much as $300 to $800 per residential system and into the tens of thousands of dollars for large commercial systems. If this function is not provided by the installing contractor, the end result is contaminated systems, dissatisfied customers, and repeat warranty claims. When water chemistry is ignored on commercial installations, the outcome will typically result in an insurance claim or lawsuit of major proportion. When this happens, both the contractor and the customer are saddled with substantial lost time, lost money, and declining consumer confidence! Installing contractors, and particularly loop installers who provide the system flush and fill function, need to know why certain water treatment solutions are used and the importance of maintaining a proper solution concentration. Loop installers must understand the consequences and liabilities which they are exposed to when not using the recommended system fill. In addition, it

ANTIFREEZE/continues on page 28 Jeff Persons, CGD, is the president of Geo Source One in Dublin, Ohio, and has more than 35 years of experience in the geothermal heat pump and hydronic industry. His company specializes in the design and installation of custom geothermal and radiant heating systems. He is the author of the book, Understanding Geothermal Systems and can be reached at persons.jeff@yahoo.com.

Water Well Journal December 2013 27/

ANTIFREEZE/from page 27

Figure 1. Galvanic series. Used with permission of HARDI Journal, April 2009.

is important to understand what actions may be needed to recover a system if the solution becomes corrosive. Figure 2 lists a variety of system solutions I’ve encountered and their suitability for use with geothermal loops.

Learning with Case Histories I prefer teaching from examples rather than cut-and-dry tables of rules and regulations. The following is a series of case histories of systems gone sour due to a lack of knowledge on the part of the installing contractor. Hopefully you’ll identify with one or more of these cases and discover a solution to avoid similar misfortune

Case 1: Commercial office building In this instance we have a commercial two-story office building of 25,000 square feet. The vertical geothermal loops are all fusion welded polybutylene, manifolded to a welded black iron building piping system. The piping system serves 22 geothermal units. Each system is isolated from the building loop with brass valves and rubber flex hose connectors. The system antifreeze fill was made with methanol mixed 20% with city water. The original system operated with a minimum return fluid temperature from the loop of 40°F. Over the years, the cooling dominant nature of the application caused the minimum return temperature to rise above 60°F and the need for an antifreeze solution was no longer a concern. The building first encountered problems about eight years after completion when it was noted a series of leak sites had developed at threaded connections between the rubber flex hose connectors, the brass valves, and the black iron interior loop piping. Oddly, the black rubber flex hose connectors between the geothermal systems and the building piping had become brittle and had a crunchy feel when flexed. Repairs to replace the leaking fittings required the use of liquid carbon dioxide freezing cuffs to isolate the leak sites, remove the leaking valves, cut and rethread the black iron pipe, and restore the system into operation (Figure 3). 28/ December 2013 Water Well Journal

Figure 2. Antifreeze solutions. Used with permission of HARDI Journal, April 2009.

Upon analysis of the multiple failure sites, it was determined the original fill solution of methanol mixed with city water had no corrosion inhibitors and was highly corrosive. The mixture of

methanol with city tap water made for a conductive solution and a galvanic cell between the brass valves and black iron

ANTIFREEZE/continues on page 30 waterwelljournal.com

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Figure 3. CO2 pipe freezing cuff to help isolate and allow repair of leaking section of black iron pipe at the threaded connection.

ANTIFREEZE/from page 28 pipe. The need for repairs continued until the system was completely flushed, cleaned, and refilled with water containing industrial boiler/tower water inhibitors and sacrificial anodes to help protect the system piping much as the anode in a hot water tank helps protect the steel shell of a water heater. As part of the system repair process we began removing brittle rubber connector hoses, only to discover the hoses were fine. Instead of a pending hose failure condition, we discovered the hoses had thick scale deposits of precipitated iron. The highly conductive antifreeze solution had dissolved the iron from the piping system and re-deposited it on the interior wall of the rubber flex hoses. When the building owner assigned a boiler/tower chemical supplier to do a complete system cleanup, the pressure fluctuations that ensued during this cleanup process caused massive amounts of the iron precipitate to release itself from the hoses. As these large flakes of scale circulated through the system, they plugged pump strainers and settled out in low velocity sections of the piping system and vertical loop heat exchangers. The cost for flushing and cleaning this system was more than $20,000 30/ December 2013 Water Well Journal

but saved complete replacement of the piping in the short term.

Case 2: Residential horizontal closed loop for a 5-ton geothermal system This homeowner experienced three loop pump failures in less than eight years. Two failures were replaced under the product warranty. The third failure occurred out of warranty and cost the owner more than $1800. When the owner experienced a fourth pump failure, he contacted our office hoping we might find a solution. Upon inspection, we discovered the rubber connection flex hoses were crunchy when squeezed, the system had lost all pressure, and the wall and floor were streaked with iron stain below the flow center pumps. Methanol likely mixed with well water had eaten through the pump bodies (Figure 4). As fluid leaked from the system, the pumps became air-locked, overheated, and burned out. To clean the system we first replaced the flow center and pumps, flushed the loops with tap water, and followed with a second flush using 120 gallons of deionized water we circulated and filtered for several days. Once we were confident the system was clean and all debris from the old pumps had been re-

Figure 4. Methanol corrosion in a loop pump ferrous metal body.

moved, we followed with a third flush with another 120 gallons of deionized water and 24 gallons of inhibited propylene glycol antifreeze to attain a freeze point of 20Â°F. The total cost for flow center replacement and a complete system cleanup flush and fill was nearly $5000. Had the system been flushed and filled with deionized water and an inhibited antifreeze solution at the time it was installed, the proper antifreeze solution would have added $450 to the total cost of the system. In all, the installing contractorâ&#x20AC;&#x2122;s decision to use well water with methanol cost more than $10,000 in additional warranty materials, labor, and cleanup costs plus the total loss of consumer confidence and any opportunity for repeat referrals for an otherwise nice installation.

Case 3: Residential 10-ton geothermal system This entails a vertical closed loop nearly 20 years old shared between two 5-ton geothermal units. The system functioned reasonably well for 20 years with little maintenance until one of the 5-ton systems was replaced by a contractor with minimal knowledge of the systemâ&#x20AC;&#x2122;s history. It appears the original equipment was totally sealed and had been filled with calcium chloride mixed with city tap water. It also appears the solution was likely in equilibrium with the loop piping and had not created any major corrosion issues. When the defective machine was replaced, the contractor also rewaterwelljournal.com

Figure 5. Pump body corrosion from a rancid ethylene glycol solution.

placed the loop flow centers for both machines. Oblivious to the fact the clear fluid in the system was calcium chloride, and calcium chloride becomes extremely aggressive when oxygen is present, the new flow centers were installed as atmospheric flow centers that incorporate an open but capped solution tank (see photo on page XX). To further compound the problem, the contractor compensated for lost fluid by adding methanol as the make-up solution. The combination of air contact in the atmospheric tank plus the methanol created a toxic corrosive cocktail that destroyed six loop pumps within a twoyear period. Correcting the problem resulted in a lawsuit and considerable lost time on the part of the distributor, the installing contractor, and the homeowner. The cost to replace the corroded flow centers and completely flush the system with deionized water plus add inhibited propylene glycol as the solution fill amounted to nearly $10,000. Considering the expenses for failed loop pumps, labor, and legal fees, the expenses to the installing contractor were likely in the $30,000 range.

Case 4: Office building 8-ton system In a vertical closed loop almost 20 years old, the likely system fill when installed was automotive antifreeze (ethylene glycol) mixed with drilling or site water. Twitter @WaterWellJournl

Figure 6. Dilution water quality. Used with permission of Interstate Chemical.

The office manager called one afternoon to announce the system was not cooling and there was a bad smell in the mechanical room. This type of call generally sets off all types of alarms and had me on the way immediately to find out what had happened. Upon arriving I found the floor was wet around the base-mounted loop pump. A horrible stench filled the air and the system pressure was down, but I did not see a leak. A quick temporary hose connection to a portable fill tank was needed to repressurize the old loop and locate the leak. Before reaching 10 psi, the face blew clean off the circulating pump. Upon failure analysis, it appears the original system may have been filled with contaminated water (possibly original vertical loop fill water from the drilling rig tank). Bacteria love glycol and will reduce the glycol from antifreeze to something similar to vinegar or silage if you choose to describe the foul odor it creates. The resulting acidic solution slowly dissolved the impeller and face of the pump until the failure occurred (Figure 5). Cleanup, as with the previous examples, involved replacing the pump and flushing the loop with deionized water. Only this time the first flush had iodine added to it to help disinfect the loop. Once flushed, the system was refilled with deionized water and a 20% solution of inhibited propylene glycol. Annual monitoring will serve to verify if the antifreeze holds its strength and inhibitor balance.

The replacement pump plus cleanup expenses ran in the $7000 range.

A Dangerous Mix In each of these cases, methanol or a glycol mixed with site water was largely responsible for the failure of the loop pumps or piping system. In my experience, it appears that virtually all geothermal manufacturers provide pressure drop tables for designing closed loops using methanol as antifreeze. In addition, every closed loop drilling contractor we work with also uses methanol as their vertical loop fill solution. In each case we find ourselves either providing deionized water to fill the loops on site or we flush the loops with deionized water and test the electrical conductance of the return water to assure all mineralized tap water or drill rig water has been flushed from the system. Methanol has long been used as an antifreeze solution in the drilling industry. It is inexpensive and makes for easy freeze protection of rig water pumps and lines. However, like smoking, old habits are often hard to break. Methanol, or for that matter any antifreeze, either with or without inhibitors when mixed with a mineralized or contaminated water source will act like a cancer to the geothermal piping and pumping system. There is no easy cure other than to clean it out completely, or take precautions in the beginning to make certain problems will not occur.

ANTIFREEZE/continues on page 32 Water Well Journal December 2013 31/

ANTIFREEZE/from page 31

Figure 7. Water sample comparison.

Mixing Antifreeze Solutions Antifreeze suppliers provide guidelines for the allowable chemical content of water that may be safely added to their antifreeze (Figure 6). Rarely do I find a water supply in the field that meets the criteria for potable make-up water. To maintain the best possible performance of the corrosion inhibitors, an antifreeze solution must be made from clean deionized or distilled water. The presence of bacteria, iron, calcium, magnesium, or sodium (softened water) in make-up water will combine with corrosion inhibitors, rendering them ineffective and causing problems in the future. You might be surprised at just how many commercial contracts ignore the importance of using distilled or deionized water and will still state to “fill the system with potable water.” Or for that matter, drawings will show a hydronic system pressure reducer valve and backflow device connected directly to the “potable water supply” with no provision for a deionized water column to protect the antifreeze already in the system. To exemplify the danger in mixing antifreeze with potable water, I constructed a simple nonscientific experiment with sample containers filled with a piece of copper pipe and a sample of steel wool. My experiment has 16 sample solutions, eight each for deionized water and city water. The samples were mixed as a plain solution, a plain solution with a corrosion inhibitor (in this case Fernox F-1, a hydronic system corrosion inhibitor), and mixed with an FDA-listed non-toxic inhibited propylene glycol (Interstate P-323). Samples were also mixed with methanol as a plain solution and as a solution with the Fernox F-1 inhibitor added to verify if the inhibitor might provide corrosion protection with methanol solutions. The results for six of these samples are easily seen in Figure 7. The results indicate that while deionized water by itself is corrosive, the solutions made using deionized water with an inhibitor or with inhibited antifreeze all remained crystal clear with no sign 32/ December 2013 Water Well Journal

City water with milky white precipitated corrosion inhibitor from propylene glycol

Cloudy rusty solution of city water and Methanol methanol

Cloudy rusty solution of deionized water and methanol

of corrosion. Whereas the samples made with city water, both with and without corrosion inhibitors, had significant corrosion, discoloration, and sediment either due to the lack of corrosion inhibitors or from the precipitation of corrosion inhibitors from minerals in the city water. This simple experiment shows while city water is potable, not all city supplies are suitable for use as an antifreeze mix or system fill solution. This test method can be repeated with your own loop fill solutions. Should you encounter a problem project, it might be prudent to run an analysis on the fill water and test this water to see if corrosion inhibitors might be added to help buffer and make the sam-

Crystal clear solution of deionized water and inhibited propylene glycol

Cloudy rusty solution of city water only

Clear solution of deionized water and methanol with 0.5% corrosion inhibitor F-1

ple less corrosive. If proper inhibitor concentration cannot be found, the situation may require a complete flush and fill process with a clean solution of deionized water and your favorite inhibited antifreeze. Antifreeze solutions may be ordered and shipped as a pre-mix or they may be ordered as concentrate and mixed with deionized water on site. Deionized water if made on site should always be made from a chlorinated iron and bacteria-free city water supply. Never use well water or an untreated water source with a deionized water column. Should there be any bacteria present in the supply water, the bacteria can contaminate the deionizing column and waterwelljournal.com

carry themselves on to other systems, just as drilling tools and fluids can carry bacterial iron from well to well. Know when it comes to the use of deionized water, using any other water source as a mix agent is to gamble future time and profits. All major cities have water equipment and service providers who manage deionized water column rentals. Typically these rented ion exchange columns are replaced with new tanks based on your usage and the mineral load removed from the supply source. A conductivity lamp on the DI column discharge line will tell when the column has exhausted its resin capacity and is in need of a replacement. As geothermal loop installers, you’re in the best position to educate your customers in the methods for proper geothermal system solution fill. The loop solution will be as a boiler tower fill in southern states using non-toxic corrosion inhibitors or as an inhibited ethanol or propylene glycol in the northern states. After all, these solutions are a key part of the long-term dependability of all geothermal installations. As loop contractors, you might as well be a part of the merchandising chain rather than letting this possible profit center be outsourced to others. Worse yet would be leaving the loop solution flush and fill process to chance and trusting the HVAC contractors you partner with will understand water chemistry and take the initiative on their own. Failure to follow appropriate procedures for filling geothermal loops will create negative cash flow and erode consumer confidence in a technology we so desperately need. WWJ

Reference Persons, Jeff. 2009. “Increase Profits and Reduce Warranty Returns with Proper Antifreeze Mix.” HARDI Journal, April 2009.

Get Geothermal Resources from NGWA The third edition of the NGWA® Guidelines for the Construction of Vertical Closed Loop Heat Pump Systems and the NGWA Geothermal Cost Calculator are ideal tools for those working in the geothermal market. Check them both out in the NGWA Online Bookstore at www.NGWA.org.

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Impact of the 2013 Colorado Floods The groundwater industry weighs in on a host of issues regarding this natural disaster. By Mike Price he major flooding that took place September 9-15 in Colorado was likely a 100-year flood. A recent report was prepared by the Cooperative Institute for Research in Environmental Sciences in Boulder, Colorado. The institute includes scientists from the National Oceanic and Atmospheric Administration, the University of Colorado, and Colorado State University. “In the context of the entire Front Range this was a rare precipitation event, especially for September, and in some respects unprecedented,” the assessment states. The floods killed at least eight people and damaged or destroyed as many as 2000 homes. Damage was caused across nearly 2000 square miles. Hundreds of miles of roads were washed out, cutting off many small mountain towns. More than a foot of rain fell on many spots. One location in Boulder saw 16.9 inches of rain. “The extraordinary rainfall in this event was due mainly to the unusual and

Mike Price is the senior editor of Water Well Journal. In addition to his WWJ responsibilities, Price produces NGWA’s newsletters and contributes to the Association’s quarterly scientific publication. He can be reached at mprice@ngwa.org.

Twitter @WaterWellJournl

(Above) On the road between Boulder and Lyons. This creek is normally about 20 to 30 feet wide. At this location it was probably 500 feet wide. All photos courtesy Todd Hunter, CWD/PI, who flies a Carbon Cub and says it’s a great tool for his business. He can take off and land in places that were previously inaccessible by plane. persistent weather pattern that funneled abundant moisture towards the Front Range,” according to the report. As the effects of the floods continue to unfold, four groundwater industry professionals in Colorado took the time to provide their thoughts on this unprecedented event. Water Well Journal: What are your overall thoughts at this time? Todd Hunter, CWD/PI: For now, my company is focused on those areas we can access and have found substantial damage to infrastructure. We are working in the short term on getting those people with power and access to their property back up and running. We, as a company, are focused on proper cleanup, disinfection, and repair of those properties that have been impacted. At a minimum, I am recommending disinfection and potability testing for all of my customers, and I’m encouraging

COLORADO FLOODS/continues on page 36

Geoffrey Delin is a groundwater specialist and a member of the Water Science Field Team-Central for the U.S. Geological Survey in Denver, Colorado. Tyler Gass, principal and chief hydrogeologist for Integral Consulting Inc. in Louisville, Colorado, served on the NGWA Scientists and Engineers Division Board of Directors. Gass is a life member of NGWA who has worked in Colorado for 18 years. He also previously worked for NGWA. Todd Hunter, CWD/PI, owner and manager of Ground Water Pump Systems in Boulder, Colorado, has been employed in the groundwater industry for 34 years. Hunter currently serves as a director on the National Ground Water Association Board of Directors, is chair of the Professional Designations Oversight Subcommittee, and a member of the Standard Development Oversight Subcommittee. Hunter remains involved with the Colorado Water Well Association. Mike Wireman, regional groundwater expert for the U.S. Environmental Protection Agency in Boulder, Colorado, served on the NGWA Scientists and Engineers Division Board of Directors. Wireman has worked for the EPA since 1987 and has lived in Boulder for 32 years. Water Well Journal December 2013 35/

COLORADO FLOODS/from page 35 all area well owners to do the same. The NGWA best suggested practice on proper disinfection after a flooding event was sent out to all Colorado contractors, and I personally find it useful as an informational tool. In the long term, I expect there will be many wells and distribution systems that have been compromised and they will all certainly need to be addressed. Those wells and the current situations will each be different, but I expect they will need to be disinfected, repaired, Todd Hunter, CWD/PI decommissioned, or replaced. As for water levels, I can only assume at this time, with the unusually high volume of water over a short period of time, there could be some interesting data collected with regard to recharge. However, I’m not sure the tools are currently in place, in the broader area, to accurately assimilate that data. Tyler Gass: The impacts of flooding for groundwater recharge will largely vary from location to location. In the mountains, high runoff and sheet flow probably limited runoff. Near the base of the mountains and out on the plains there is probably significant recharge. The big issue we will face is groundwater quality impacts from damaged infrastructure, particularly in oil and gas fields, agricultural runoff, and sewage discharges. Mike Wireman: Access is the biggest issue for the state. You can build temporary bridges on plains and make detours, but up in the mountains there are no detours. It’s the same road in and the same road out. The overbank flooding of the South Platte River onto flat valley-fill floodplains is 100 to 200 feet of coarse sand and gravel. You’re putting contaminant mass down into that aquifer. The surface water in Platte has got more contaminants in it now after the flood, and some of those will end up in the South Platte valley-fill aquifer, which is well known in Colorado and a productive aquifer connected to the river. That’s a concern. 36/ December 2013 Water Well Journal

More than 3 feet of sand and gravel deposited on the property. The creek is normally dry in September and normally runs way to the left in this photo. You can see where the trees used to be on the channel.

Contaminant mass there will reside for some period of time and discharge back to the river. How much that’s going to happen, I have no guess. Clearly it will have some. WWJ: What do you know at this point regarding the impact of groundwater quality or flow following the flooding? Geoffrey Delin: Nothing quantitative. We did field reconnaissance of our approximately 30 National Water Quality Assessment land-use wells in the South Platte alluvium shortly after the flood and determined that only about five wells were in areas that were flooded. I believe the USGS is creating a flood inundation map that will show how extensively the alluvial aquifer area was flooded. Wireman: I was amazed at the hydrogeology of it all. There was 15 to 20 inches of rain in the Boulder area over a five-day period. That’s 5 inches more than the average annual precipitation. Because the rain fell over five days, it didn’t produce a more intense flood. There was in fact recharge. There was significant infiltration in the subsurface, both in the mountains which are underlied by fractured rock and the plains (sedimentary rock or wide alluvial valley-fills), so there’s infiltration in both settings. In the mountains that infiltration has done at least two things: water

for vegetation; it’s like summer again. Secondly, interflow probably generated where the subsurface immediately below the ground surface was fully saturated and generated horizontal flow down by the drainages (creek beds and all the drainages) and continued to some of the water that was drained off the surface in the foothills. That was an interesting thing to watch—all the water drain out of these foothills. WWJ: Does the USGS expect to release groundwater findings post-flooding? Delin: The USGS has transducers in some of the National Water Quality Assessment monitoring wells, including some wells that were flooded. The transducers are part of a long-term waterlevel monitoring effort. Those data will eventually be released as part of that effort. WWJ: What surprised you the most from the floods? Hunter: What surprised me more than anything is in the hard rock aquifers west of Boulder we’re finding wells in the fractured granite that for the first time ever have issues with potability. It turned a lot of the hard rock water wells turbine. It muddied up a lot of the hard rock, which tells me that shallower formation or shallower fracture systems waterwelljournal.com

This shows the damage done in lower Lee Hill, Colorado. There was an old farm near the mounded piles of material that was destroyed. This area is normally quite dry in September.

that have never been loaded to that extent were loaded to that extent. Wells that may never have made any water from let’s say the 200-foot mark now made a fair volume of water from the 200-foot mark. And guess what happens when that fracture system that hasn’t made water for who knows how long starts to make water? There’s a development process that has to take place all over again. We’re finding that on a pretty regular frequency. A lot of hard rock water wells were affected as well. There are a lot of alluvial water wells in the drainages that are literally gone. The top point or the casing or the seal went away with the flood and silted in tight. WWJ: How have the floods impacted your business? Hunter: We’re backlogged probably two months. We’re going to have follow-up. We’re recommending that we do follow up on every one of these disinfection protocols. We’re going to continually follow that up. I think that this is going to affect at least a large number of my customers for perhaps years. It’s an unprecedented event. What I’ve seen—and I’ve been on the Front Range of Colorado since 1980—I have never seen anything like this. I’ve never seen the direct effects on quite such a large magnitude. Twitter @WaterWellJournl

“Low budget doesn’t always solve the problem, especially when you’re dealing with water quality.” WWJ: How concerned is the USGS about pollution from oil fields mixing with agricultural pesticides, sewage, gasoline from service stations, and other contaminants? If so, which contaminants? Delin: Yes, but only in very localized areas. Other contaminants might include fertilizer nitrate. We don’t have plans to do post-flood sampling of the National Water Quality Assessment well network because most of those wells did not appear to be directly impacted by flooding. WWJ: Long-term, how do you see this flood affecting groundwater quality and any water wells in the region? Delin: I believe the long-term impacts will be small because most water wells are not located near the river where the flooding occurred. Hunter: I think the one that concerns me the most are the wells that were improperly constructed or improperly sealed—the systems that are less than satisfactory from an installation standpoint. That concerns me a lot because a lot of those frankly were affected directly by this particular situation—

Wellowner.org Provides Helpful Tips on Well Flooding NGWA’s Wellowner.org provides useful information for your customers on proper precautions to take with a flooded well. What one should do after a flood: 1. Stay away from the well pump while it is flooded to avoid electrical shock 2. Do not drink the water from the well or use it for washing to avoid becoming sick 3. Get help from a qualified water well contractor or pump installer to: – Clean and turn on the pump – Flush the well – Disinfect the well – Perform any other necessary maintenance. You can direct your customers to Wellowner.org, where they can also benefit from reading the well maintenance and water quality sections. Wellowner.org offers a free, monthly Private Well Owner Tip Sheet for your customers by NGWA with the support of the U.S. Environmental Protection Agency. This one-page tip sheet will include practical information on how to reduce risks to your water supply through: • Proper well construction • Regular well maintenance • Regular water testing and treatment, if necessary • Groundwater protection. Learn more at www.Wellowner.org. wells that didn’t have adequate seals, electrical that wasn’t up to code that shorted everything out. There have been a number of different things that I’m seeing, but one of the larger concerns that I have are individuals who are going after the chlorination process, especially for E. coli without the proper information. I really believe that a lot of the wells that are testing positive for E. coli are not necessarily being properly disinfected. In other words, they’re not cleaning out the dead sump space in the bottom of the well. They’re not taking the extra time and energy needed to make sure that they’ve got a good clean environment. They’re

COLORADO FLOODS/continues on page 38 Water Well Journal December 2013 37/

The floods damaged a road in Four Mile Canyon, which hosts a stream known as Four Mile Creek in Boulder County, Colorado.

NGWA Sends BSP on Water Well Disinfection After Flood As a service to water well system professionals and to protect public health, the National Ground Water Association provided water well system professionals in Colorado with a copy of its best suggested practice, Residential Water Well Disinfection Following a Flood Event: Procedures for Water Well System Professionals.

COLORADO FLOODS/from page 37 basically chlorinating from where the set depth is; they’re pumping it off and seeing representative chlorine at the faucets and they’re telling customers you’re good to go. I’m concerned that’s going to come back and bite everyone. Gass: The biggest concern is the petrochemicals. Most of northeast Colorado is supplied by surface water, so that’s going to wastewater treatment plants; but anyplace where it’s a farm where they had individual wells are highly susceptible to contamination. The other thing is a lot of these wells are totally submerged, so they were under pressure and therefore didn’t have a good seal of annular space or didn’t have a good seal of cap. They could’ve allowed surface water to actually enter the well, causing an impact to the groundwater immediately around the well. Wireman: One of the concerns is several wastewater treatment plants got washed away because they’re normally located near rivers. As a result of that, there are concerns of coliform bacteria getting into water supplies. A lot of communities downstream of the mountains had boil-water requirements in addition to runoff from feed lots. So a lot of conversation primarily focused on surface water, but as you’re 38/ December 2013 Water Well Journal

aware, it’s interconnected to groundwater. When surface water is high you’re basically recharging your subsurface water system, so the actual quantitative impacts of groundwater are unknown. Qualitatively, it’s likely groundwater has been impacted in some way either through hydrocarbons or releases of wastewater or runoff from feedlots. WWJ: What is your mind-set going forward with your customers? Hunter: My primary focus as a contractor is we need to get folks’ water online. Some wells are gone or damaged. A lot of infrastructure is gone or damaged. I’m trying to take care of the individuals who need help now and get them taken care of with an operational system. But most importantly, I think letting them know that one good potability sample does not make a usable water well. I think that’s really the point I’m trying to drive home as a contractor for my customers. Let’s treat this as an ongoing problem. Let’s hope that it’s not. If it is, we at least need a protocol in place that allows us to systematically follow up with these particular situations and make sure the problem is solved long term. I really believe a lot of customers were poorly served by inaccurate information about chlorination. Low budget doesn’t always solve the problem, espe-

This BSP is for emergency water well disinfection following inundation from a flooding event for residential wells. While disinfection procedures should be tailored to each well’s dimensions, design, and conditions, the recommendations contained in the BSP are general requirements of emergency disinfection in response to inundation from floodwaters. Such decisions are site-specific and, thus, should be based on careful analysis by the water well system professional. In addition, NGWA instructed water well system professionals to remind those affected by a flooded residential water well they should boil their water or use an alternate clean water supply until a water well system professional has completed inspection or disinfection, or both, of their well system. The BSP was developed by a work group of NGWA member professionals drawing from extensive experience and referenced research. Available as a PDF, the BSP can be downloaded through the NGWA online bookstore at www.NGWA.org. While free to members, there is a nominal charge to nonmembers. To learn more about NGWA’s other BSPs, visit the industry best suggested practices page under the “Professional Resources” tab on www.NGWA.org or call (800) 551-7379 (614-898-7791). cially when you’re dealing with water quality. That’s the one thing that got me more than anything. As a contractor who believes in doing things right, you can’t put a general number on a chlorination. I mean every well is different. Every situation is different. The key is how you do it properly. WWJ waterwelljournal.com

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Circle card no. 38

By Steven K. Fess, CSP, CIH

NFPA 70E and Electrical Safety Making sure you know what you don’t know is critical.

ne person is electrocuted in the workplace every day. More than 2000 arc flashrelated injuries and 3600 disabling electrical contact injuries occur every year. Electrical injuries are the fourth leading cause of occupational fatalities. Because of that, both the Occupational Safety and Health Administration and the National Fire Protection Association (NFPA) have written standards that build on one another to help protect people from electrical hazards in the workplace.

What Is NFPA 70E? The NFPA 70E Standard for Electrical Safety in the Workplace (National Electrical Code or NEC) is a consensus standard that applies to both construction and general industry activities. It covers a full range of electrical safety issues. Safe work practices, maintenance activities, equipment requirements, and new installations. It provides the electrical specialist (electrician, engineer, power specialist, maintenance personnel) with guidelines for work procedures, for selecting and using protective equipment offering the best protection from an arc flash, and for preventing burns, shock, and electrocution. Anyone involved in electrical work more than 50V AC (or anyone working near or using the services of electrical contractors) should be aware of potential electrical hazards and should follow the requirements of this standard. Steven K. Fess, CSP, CIH, is a senior safety engineer/industrial hygienist for Xerox Corp.

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Employers must see to it their employees are adequately trained and protected when dealing with electrical work. NFPA 70E is updated every three years. The 2012 edition, Standard for Electrical Safety in the Workplace, is the ninth edition. With more than 500 proposals and 400 public comments received, this edition includes many changes and additions that affect worker safety and contains significant differences from the previous edition. The original NEC was written above all for designers, installers, and inspectors of electrical installations (electricians, engineers, code inspectors). Its complexity, technical content, and scope are specific to the needs of those groups and includes provisions that have no direct bearing on employee safety, but rather on proper electrical power transmission, building wiring, and circuit design. OSHA assures that its regulations on electrical safety pertain to employers and employees across all industry lines. The NFPA 70E standard was created to fulfill OSHA requirements and remain consistent with the NEC. The focus of some of the most important changes? Arc flash and electrical shock hazards. Selecting proper personal protective equipment and clothing. Approach boundaries for DC systems. Maximum bolted fault currents and circuit breaker clearing times for specific arc. Hazard class ratings of protective clothing and equipment. Other highlights of the NFPA 70E

requirements for working on or near energized equipment include: • Completion of an energized electrical work permit • Hazard/risk analysis — Work de-energized — Identify affected parties — Provide awareness training for unqualified people — Provide methods of protection and training for qualified people — Written documentation between owners and contractors • Selection of personal protective equipment • Ensuring task-specific training • Conducting job briefings. While NFPA 70E is a voluntary consensus standard, enforcement by OSHA with major penalties occurs. OSHA 29 CFR 1910.333(a) states: Safety-related work practices shall be employed to prevent electrical shock or other injuries resulting from either direct or indirect contact when work is performed near or on equipment or circuits which are or may be energized.

NFPA 70E is a tool employers can use to meet this OSHA requirement. It identifies and describes measures to prevent electrical injuries based on potential hazards. It describes how to develop and document an electrical safety program that directs appropriate activity for electrical hazards, voltage levels, and circuit conditions. Unfortunately, basic knowledge and acceptance of these requirements is still unknown to many companies and individuals. Company management may not be aware of the changes that have taken waterwelljournal.com

place in each edition of the standard. They may not know whether their own employees are qualified to perform the electrical tasks they’ve been assigned according to OSHA’s electrical standards or NFPA 70E. For instance, how does an employee—if they have to work on equipment involving a potential electrical hazard—know that the electrical power is “off”? According to OSHA, it is not considered off until a qualified person uses test equipment to test the circuit elements and electrical parts of equipment that employees may have potential contact with or be exposed to during the course of work (including potentially stored electrical energy), and the tester verifies the circuit elements and equipment parts are de-energized. Until that individual has determined the power is off, no work can begin even though all lockout requirements may have been satisfied.

Determining Proficiency So what makes a person qualified versus competent—or both? A qualified person, according to OSHA and NFPA 70E, is One who has received training in and has demonstrated skills and knowledge in the construction, installation, and operation of electric equipment, and the hazards involved.

This means the worker must demonstrate they can do the job safely and effectively. But how does management know if that applies to any employee undertaking basic repairs to electrical equipment? Company management may assume an employee has the required training for a task, based on their job title, when in fact that title may be from a previous job or employer, and in reality the worker may be lacking in the specific training needed to qualify them for that job. First, an employer has to take the responsibility for determining the level of knowledge and competency of their personnel. The employer needs to ask: • Do we have company electrical/ HVAC/machine repair personnel? • What are their job requirements and are they qualified for all of the tasks they have to perform? Twitter @WaterWellJournl

• Is their training documented, verified, and producible? • What is reviewed in our hiring process?

•

Interviews by a committee comprised of employees with relevant work experience and management is an excellent means of determining practical work experience and qualifications. When an experienced electrician, rather than a human resources professional, reviews another electrician’s resume, they have a better sense of that individual’s depth and extent of relevant knowledge and experience, especially when speaking with work references. Second, proficiency can be determined through testing, on-the-job observation and evaluation, and training/ class or academic records. Employers must remember they are responsible for ensuring their other trades, such as HVAC mechanics, have the training necessary to be considered qualified under the requirements of CFR 1910.330-335 if they perform electrical installation or maintenance activities. When hiring electrical contractors, business owners need to know: • If they have experience on the voltage or voltages to be worked on • If their personnel are trained and qualified and those qualifications have been verified • If the contractor performs field audits on their own personnel. When qualifying and selecting electrical

• • •

contractors, management should: Review the contractor’s safety program and OSHA statistics, OSHA 300 logs, and experience modification rates. (EMR is a number used by insurance companies to gauge past injury costs and future risks.) Review work practices and procedures. Interview management and employees. Discuss and review training records and personnel qualifications for compliance with OSHA and NFPA 70E requirements.

Article 110.1 of NFPA 70E offers great guidance on effective contractor/ host employer-customer relationships.

Summary Employers must see to it their employees are adequately trained and protected when dealing with electrical work including energized electrical circuits or components. They must make certain employees have the necessary PPE available and know why, when, and how to use it. The same standards that a host employer/customer follows should apply equally to outside electrical, HVAC, and related contractors. In closing, if you are not fully confident these standards for electrical safety are being met, you should read, understand, and comply with the requirements of the NFPA 70E and OSHA standards. WWJ

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Circle card no. 10

Water Well Journal December 2013 41/

By Denis Crayon

I Thought You Said Rock Was At . . . No matter how well prepared when you are heading to a job site, know you still may get surprised. just drilled a hole 50 feet away and I’m tellin’ ya bedrock was at 33 feet!” Most of us have said that . . . and more than once. But my company had one that cost a little more time and equipment than we would have liked. Still, like all of you out there, we didn’t give up and walk away from a tough one—we got it done! This particular property has had more holes put in it over the last 30 years than a two-pound block of Swiss cheese. It covered more than 50 acres and was used by a well-known chemical company many years ago and subsequently abandoned. It has a small river running next to it with a swamp in between. The majority of the property is overgrown and has bedrock as shallow as 9 feet in some places. We had been on the property for a few months with a couple more to go installing double-cased wells using mud and air rotary to a variety of depths and performing hundreds of soil and groundwater sampling borings using direct push technologies. Due to the contamination from chlorinated solvents, all the water and soil was contained in frac tanks and roll-off containers to be disposed of.

“I

Denis Crayon is the director of health and safety at Summit Drilling and president of the Experience Safety Institute, an organization dedicated to highly effective and systematic occupational health and safety training. His years of experience as a New Jersey licensed driller and health and safety professional at Summit have landed him on the national stage as a presenter and subject matter expert. He can be reached at dcrayon@summitdrilling.com.

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When you’re unprepared for site conditions, damage can occur to equipment, not to mention the bottom line. Knowing the Logs Bob Hough was our driller for the project and has been running our Ingersoll Rand T2W for eight years. He prefers air rotary to other methods and has about 30 years of experience, with 20 in residential water well drilling in the bedrock of northwest New Jersey. His assistant, Mike LaRue, has been his companion for the past three years—and like many teams, they work well together. Bob reviewed well logs dating back to 1983 for the property, provided by a well-prepared client. We believed we were set up for a successful long-term drilling project. We all know when you’re unprepared for site conditions, damage can occur to equipment, not to mention the bottom line and reputation with a client. Of the 30-plus logs, most had rock tagged between 9 feet and 50 feet with two recorded at 116 feet and 200 feet. The descriptions of the bedrock encountered varied as much as the depths: gray to green gneiss, granite, shale, rust brown Hardyston sandstone, tan to gray and gray to white quartzitic sandstone. The same inconsistencies apply to the water-bearing fractures and the amounts they held—from 1 gpm to the non-domestic wastewater well installed for the site pumping, up to 111,379 gpd to the on-site treatment plant.

Bob started drilling the monitoring well that will be designated as AB-4, expecting to encounter bedrock at approximately 30 feet as he just drilled a well within 50 feet of the location. He drilled a 12-inch hole using air rotary to 18 feet and then drove 12-inch, 50-pound casing to 19 feet. He went inside the 12inch casing and drilled out to 28 feet. He then began the slow process of buttwelding 10-foot sections of 12-inch casing and driving and drilling them out until he finally reached a depth of 105 feet and still did not find bedrock. At 105 feet, Bob switched over to mud rotary until he hit weathered bedrock at 152 feet. He continued to drill his 12-inch hole using mud rotary (he couldn’t switch back to air with the mudded portion of the borehole open from 105 feet to 171 feet) to 171 feet when he encountered a seam of quartz about 6 feet thick that was harder than any he had ever come across and was never identified in this area of the state. It took a couple of days before he was able to break through the quartz seam that “doesn’t belong here.” The seam also destroyed three rerun tri-cone carbide button bits in a matter of 6 feet. And you can’t blame Bob for keeping a jar of the pulverized rock as a souvenir. Finally, he was able to install his 8inch steel casing to 177 feet, grout up the annulus, and head home feeling a sense of accomplishment after a couple of weeks instead of a couple of days on this same location. The next day he made it look easy, drilling an 8-inch borehole using air rotary to 277 feet without issue.

waterwelljournal.com

Full of Surprises By the way, it would be fair to point out Bob got a couple of breaks on the location that could have made things a whole lot uglier. The lithology was his friend on the way to the bedrock, encountering primarily medium to coarse brown sand without a single cobble or boulder. And the water management wasnâ&#x20AC;&#x2122;t too rough either until he hit a decent fracture in the bedrock at 220 feet that gave up about 8000 to 10,000 gallons. If cobbles, boulders, or significant water-bearing seams appeared, this could have been a whole lot tougher well. No matter how well prepared we may all be with years and years of historical knowledge in our head and decades of drilling experience in the area, we can always rely upon being surprised with what we run into drilling each and every hole. What sets all of us in this industry apart from other trades is our unparalleled ability to adapt, change, and press on to get our holes drilled. â&#x20AC;&#x2122;Tis a rare day a driller would say â&#x20AC;&#x153;I canâ&#x20AC;&#x2122;tâ&#x20AC;? when every day we figure out how â&#x20AC;&#x153;We can.â&#x20AC;? If youâ&#x20AC;&#x2122;re ever in a jamâ&#x20AC;&#x201D;whether itâ&#x20AC;&#x2122;s related to drilling, hydrogeology, pump information, whateverâ&#x20AC;&#x201D;I recommend you check out the Community forum on the Web site of the National Ground Water Association. It is an invaluable resource to solicit help from the thousands of groundwater professionals who frequent it. People from around the world routinely solicit and provide technical assistance, guidance, and advice. I hope to see you there. WWJ Circle card no. 34

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Water Well Journal December 2013 43/

By Ed Butts, PE, CPI

Through the Years All Those Well Pumps Ago Part 1: Positive Displacement Pumps

his month’s edition of Engineering Your Business introduces a new type of sub-column. Now that I have officially entered my 40th year in the water well industry, I believe I officially qualify as an “old timer.” As such, I feel some of the knowledge, experience, and history I’ve gained over time can be used to pass on to the younger folks entering the industry or those with only a few years under their belt. This new style of column to be published at periodic intervals is appropriately titled “Through the Years” and will examine the many changes that have occurred through the long history of the water well industry. Now, I wish to be clear on one point. I’m not attempting to write selfcongratulatory pieces or demonstrate how many of this or how much of that I did during my career. In fact, I intend to concentrate on revealing the types of water well equipment I worked with when starting out and that we rarely see anymore. And I know my personal tenure in the business does not begin to touch the entire background of the industry nor the experience of many other old timers. And that is where you can be of help (see sidebar).

Ed Butts, PE, CPI, is the chief engineer at 4B Engineering & Consulting, Salem, Oregon. He has more than 35 years experience in the water well business, specializing in engineering and business management. He can be reached at epbpe@juno.com.

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The Good Ole Days

Piston pumps were quite simple to prime and keep primed. Their ability to handle small volumes of entrained air was remarkable. Well Pumps of Old We kick off this new addition by beginning a three-part series on the various types of well pumps. Many of them are long gone but were once in common use. Going back in time as far as I can, we’ll start with positive displacement well pumps. Part 2 will include an overview of the many weird and not so weird jet pumps most of us old timers broke our backs pulling from wells. Part 3 will examine the various types of submersible pumps that have been used and worked with through the years. Some of you may not recognize some of these old pumps, but I think they’ll fascinate you!

I Could Use Your Help I invite all of you—young and especially those who might not be so young—to send in suggestions for future columns to explore the rich history each one of us is now adding to, as well as helping me by providing ideas. Please send background information on yourself, your family, or your business that I can possibly use to develop future columns for “Through the Years.” Send your thoughts and information to me at epbpe@juno.com.

My career started in 1974. Back then there were many different kinds of pumps still in use in our local market area—pumps I was privileged and cursed to work on. Included in this group were various types of positive displacement pumps— rotary pumps, piston and rod pumps, a few water rams, and the fairly uncommon submersible rotor pump. Of course, there were all sorts of good old fashion centrifugal pumps. These included vertical and horizontal end-suction and inline centrifugal, split-case, tons of jet pumps, shallow and deep well, and a vast assortment of submersibles. I feel like I literally worked on just about every kind of well pump imaginable in the first decade of my career. I obviously didn’t, but indulge me here a little.

Positive Displacement Pumps Let’s start with positive displacement pumps. Although this class of pump is not often associated with well pump jobs, they were occasionally used in shallow well and a few deep well applications in my region. The shallow wells usually made do with a Myers type of piston pump, while the deep wells used a Crane/Deming or Myers rod pump (see Figures 1 and 2). They were driven by either an electric motor mounted on a gear-reduction device—referred to as a pump jack or more simply a jack—or less commonly through a modern version of an 1880

ENGINEERING/continues on page 46 waterwelljournal.com

257 Caroline St. 257 Caroline St.

Circle card card no. Circle no.7546 Circle card card no. Circle no.7546

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Figure 1. Deep well rod pumps.

ENGINEERING/from page 44 windmill. In some cases, these rod pumps were installed in a well more than 300 feet in depth and used either a closed- or open-top cylinder that encased a series of leather cups mounted onto a plunger assembly that pushed the water up through a steel drop pipe. This is similar to the installation look of a submersible unit, except water was generally pushed up the pipe on the up46/ December 2013 Water Well Journal

stroke and contained within the plunger assembly on the downstroke through the use of a check valve mounted on the lower or inlet end of the assembly. An exception was for double-acting rod pumps, which delivered water almost continually on the upstrokes as well as downstrokes. The plunger assembly operated on a vertical stroke of between 12 inches to 48 inches and both steel and wooden rods were commonly used. Steel rod was

mostly reserved for closed-top cylinders, while wooden rod in both rectangular and octagon configurations were used almost exclusively on open-top or working-barrel types of assemblies. Cylinders and working barrels were most commonly found in 2-inch to 4-inch diameter, although I saw them up to 8 inches in diameter in windmills. The cups were generally made from leather and were usually as low as 2-cup up to 6-cup leathers in a plunger assembly. waterwelljournal.com

Figure 2. Rod pumps, working barrels, and cylinders.

One of the principal downsides of all positive displacement pumps, including rod pumps, involved the pulsating action imposed on the water system during the change of stroke directions. This Twitter @WaterWellJournl

could easily be felt in the water delivered from the piping and the surge could often be enough to drive a glass from the hand of an unsuspecting mother or child.

The easiestâ&#x20AC;&#x201D;and by far most commonâ&#x20AC;&#x201D;method of dampening the pulse was to place a regular galvanized pres-

ENGINEERING/continues on page 48 Water Well Journal December 2013 47/

Figure 3. Typical shallow-well reciprocating pump installation.

ENGINEERING/from page 47 sure tank between the pump and the system piping. This is why most drawings of these systems show the placement of a tank between the pump and piping. Although this addition alone was often sufficient to dampen the surge, rod pumps also incorporated a surge chamber on the pump jack, which served to dampen the pulsation exerted on the water during the pump stroke. The easiest rod pump to work on was the open-top cylinder. This design permitted removal of the rod and plunger assembly simply by disconnecting the rod at the pump jack, sliding the jack out of the way, and then pulling the entire lash-up out of the well while leaving the drop pipe in place.

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Bent All Out of Shape My most memorable experience with a rod pump involved the removal of a closed-top cylinder from a 250-foot well. As I indicated earlier, removing a closed-top assembly necessitated the removal of the entire drop pipe and rod down to the cylinder, similar to pulling a deep-well vertical turbine pump with water-lubricated line shaft. While pulling this assembly from a particularly stubborn 4-inch well, the entire assembly became stuck down the well casing. Naturally, all this young buck thought was needed was a little more hoist power. This was my first mistake as the additional application of power resulted in a bent mast extension on our hoist truck, roughly resulting in a 45degree tilt. As if that wasnâ&#x20AC;&#x2122;t bad enough, I tried to straighten the extension by wrapping a chain around it and using

the hydraulic cylinders used to raise the mast to attempt to straighten the extension to get it back into the main section to drive it back to town. None of this worked and I ended up with a doubly bent mast and a boss in the same frame of mind!

The Model T of Pumps My next example of a positive displacement pump is the good old piston pump. (See Figure 3 for an example of a typical installation.) Although I readily admit I didnâ&#x20AC;&#x2122;t work on too many of this type, I was able to gain valuable experience with a few of them. The main thing I enjoyed about piston pumps was their ease in priming. As opposed to the always stubborn jet pump, most shallow-well piston pumps were usually quite simple to prime and keep primed. Their ability to handle waterwelljournal.com

Figure 4. A “typical” windmill.

small volumes of entrained air was remarkable. Their biggest drawback was when they needed rebuilding. The lack of repair parts and close tolerances were a constant thorn in my side and it wasn’t uncommon for a so-called routine rebuild job to take almost a full week to Twitter @WaterWellJournl

complete. Even with these downsides, I feel piston pumps are a good example of older technology—just like the Model T was to automobiles.

Working on Mills

many of us real old timers can recall working on windmills too. In our area there were two common makes of windmills, or more simply “mills” as we oldies called them. There was Dempster and the original Aermotor. (An example

In addition to the ordinary rod pump class of positive displacement pumps,

ENGINEERING/continues on page 50 Water Well Journal December 2013 49/

ENGINEERING/from page 49 of the parts breakdown of the various heights and types of Aermotor windmills is shown in Figure 4.) During my field career I worked on six different windmills, a far cry from the number still worked on by many of our industry brethren in the Midwest. Without question, my most memorable experience with a windmill took place during a normally routine repair procedure with an Aermotor at a rod and gun club while I was trying—and the keyword to remember here is “trying”— to connect the upper mill gear drive to the pump rod. Unfortunately, the horizontal drive rod from the windmill had sheared away from the gearbox’s pitman arm, which is the part that converts the horizontal wind force exerted upon the vanes to the vertical stroke of the downhole cylinder.

Left High and Dry It was obvious to myself and my partner (who shall remain nameless) that one of us would have to get to the top of the 18-foot mill to replace the part and reconnect the linkage. We carefully weighed the two options available

to us. Climb the tower. Or use the hoist truck to lift one of us up. After careful consideration of the relative risks between the two options and the always popular method of flipping a coin, I was selected to sit inside of a cable sling while being raised to the top of the windmill in order to perform the needed repair. Unfortunately, it was late fall and the cold wind had begun to kick up in the late afternoon. This was before the advent of reliable bucket trucks, so I hung from this single cable sling and tried to steady myself with one arm while attempting to reestablish the connection between the pitman arm and shaft with the other arm. It soon became apparent this would not work. Just as I shouted down to my always watchful compadre to lower me back to earth, I slipped in the sling and started to fall out. (Is there an OSHA inspector reading out there?) Fortunately, I was able to grab the sling and wrap one of my free arms around it. So there I hung in mid-air nearly 20 feet off the ground, waiting for my coworker to lower me. By this time my partner was laughing so hard he couldn’t figure out which way the lever lowered the hoist!

Eventually I did make it down to the ground safe. However, we were both sent back the next day to try the repair again and this time succeeded. This wraps up our first installment of “Through the Years.” We will continue our discussion of old time well pumps next time with a look back on the always good-for-nothing jet pump (just my opinion, folks). I would like to express my best wishes for an enjoyable, safe, and sane holiday season to all of you. WWJ

Learn How to Engineer Success for Your Business Engineering Your Business: A series of articles serving as a guide to the groundwater business is a compilation of works from long-time Water Well Journal columnist Ed Butts. Visit NGWA’s Online Bookstore at www.NGWA.org for more information.

STAND OUT from your competition! Become a Certified Sales Professional. Attention manufacturers and suppliers: Demonstrate your commitment to enhancing industry professionalism and providing the best in customer service. Become an NGWA Certified Sales Professional! For more information, visit www.NGWA.org/CSP or call NGWA at 800 551.7379 (614 898.7791). To schedule your exam, call PSI LaserGrade, the administrator of NGWA’s certification exams, at 800 211.2754 (360 896.9111).

50/ December 2013 Water Well Journal

Circle card no. 24

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Circle card no. 14

By William J. Lynott

Economic Roller Coaster Methods from the past may be the best way to ride the ups and downs. he roller coaster ride of economic ups and downs during 2013 has been enough to cause stomach churning in all but the most steely-nerved passengers. With the Dow Jones Industrial Average moving up and then down in a range of more than 2000 points, volatility seems inescapable. So what does this mean? Are these ups and downs simply predictable and healthy behavior in a long-term bull market as some financial professionals suggest? Or are we in for another market meltdown as predicted by some of the gloom and doom forecasters? No one knows for sure, of course. Even a modern-day Nostradamus could not tell us what’s going to happen tomorrow. However, there’s no shortage of economic forecasters willing to predict one or the other of the extremes. Still, most experts predict that longterm results will most likely mirror the long-term past. That is, we’ll have a steady pattern of economic growth with periods of expansions, recessions, and downturns in the market. If that’s true, the rules of the game of profitable investing will remain pretty much the same. In short, investing for a financially healthy retirement still calls for the same kind of common sense approach that has worked so well in the past. Let’s review.

Bill Lynott is a management consultant, author, and lecturer who writes on business and financial topics for a number of publications. His book, Money: How to Make the Most of What You’ve Got, is available through any bookstore. You can reach him at wlynott@ cs.com or through his Web site: www.blynott. com.

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Investing for a financially healthy retirement still calls for the same kind of common sense approach that has worked in the past. Don’t try to time the market. “It’s better to invest regularly without regard for the general condition of the economy or the direction of the stock market,” says Darrell J. Canby, CPA/CFP, president of Canby Financial Advisors in Natick, Massachusetts. “Timing the market, trying to determine the best time to buy specific stocks, rarely works. You might get lucky once in a while, but your luck isn’t likely to last.” Rick Willeford, MBA, CPA/CFP, in Atlanta, Georgia, adds simply: “Market timing and day trading are for suckers. Waiting for stocks to hit the bottom before you buy or hit the top before you sell has long since proven to be a loser’s game for investors. Select the stocks or mutual funds that you buy only on the basis of sound fundamentals.”

Avoid reacting to daily economic reports. “In an effort to sell newspapers and air time, many investors are persuaded by the media to look out for the next economic number of the day,” says Jordan Kimmel, the managing director of Magnet Investment Group in Randolph, New Jersey. “Whether it’s employment numbers, capacity utilization, or inflation statistics, there is always a number of the day to tempt investors into overreacting. In reality, it is nonsensical to

react to daily economic reports. No investment strategy is better than identifying superior companies and holding them while letting your money compound over time.”

Maintain an appropriate asset allocation. If there is one point that virtually all financial advisers agree on, it’s the critical need for you to maintain an asset allocation suitable to your personal circumstances. Asset allocation refers to the process of dividing your investable assets among stocks, bonds, and cash. The mix that is right for you will depend on such things as your age and your tolerance for risk. If your retirement is years away, most experts recommend relatively heavy investments in equities, perhaps 60% or more of your total portfolio. “However, if your time horizon is less than three years,” says certified financial planner Greg Womack of Edmond, Oklahoma, “go more heavily in fixed investments like CD’s, shortterm bonds, and money markets.” For an asset allocation calculator that takes these and other circumstances into consideration, log on to www.bankrate .com/calculators/retirement/assetallocation.aspx.

Diversify your equity investments. Whatever portion of your portfolio you have invested in equities, make sure it is properly diversified. Too heavy an investment in a single industry or a single company will put you at the mercy of a serious downturn in that company or industry. waterwelljournal.com

Rebalance your portfolio at least once each year. Once you have allocated your assets in the proportion that is right for you, it’s important to rebalance at least once a year. As the price of equities goes up or down, the ratio you began with will change. If the value of your equities has risen, you may want to sell off some of them to restore your original ratios. If their value has dropped, moving more cash into equities may be appropriate.

Stay the course. “Creating a plan and sticking with it under all market conditions is the way to maximize your returns,” Kimmel says. One helpful technique in this regard is called dollar-costaveraging—putting the same amount of money into equities or mutual funds at regular intervals regardless of swings in the market. This way, when prices are higher, you are buying fewer shares; when prices are lower, you are buying more shares. Dollar-cost-averaging is a time-proven and effective way to minimize the effects of emotion when it comes to financial management. It’s difficult for the average investor to stick to an investment strategy unaffected by emotion. “It’s human nature to chase hot sectors that have already made a significant move,” Womack says. “It’s also natural to panic and sell out when everyone else is doing the same. Remember, if the headlines are full of it and everyone else is doing it, you’re probably too late.”

There is, of course, much more to the maintenance of an investment portfolio well-suited to promoting a good night’s sleep during these scary investment times. Sticking with these common sense fundamentals will go a long way toward achieving that end. WWJ Information in this article is provided for educational and reference purposes only. It is not intended to provide specific advice or individual recommendations. Consult an accountant or tax adviser for advice regarding your particular situation.

You’ll find additional information and a list of 401(k) retirement plan providers at www.401khelpcenter.com. Another helpful Web site is where you’ll find a handy chart that will help you to estimate how much you can contribute (www.ira financialgroup.com/401k-contribution-limit-calculator.php).

Use NGWA’s Business Tools NGWA has cost calculators on drilling, pump installation, and geothermal so you know the true cost of doing business and how to achieve the profits you need. They are free to NGWA members. Go to www.NGWA.org for more information.

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Twitter @WaterWellJournl

Water Well Journal December 2013 53/

By Ron Slee

’Tis the Season We should take a deep breath and count our blessings.

ow, it’s the end of another year, and what a year! Just think . . . We have had topsy–turvy financial circumstances to navigate. It has become harder to attract and keep talented people. The banks have not been showing much of their money unless you don’t need any of it. We had a government shutdown. We had stock markets climbing beyond technical reasons. We had the government balance sheet continuing to grow. The government deficit continues to exist. We had GDP growth at tepid levels. We had unemployment stubbornly high. We had the introduction of the Affordable Care Act.

W • • •

• • • • • • •

Phew, that’s quite a year, isn’t it? It seems business has become more complicated. We have dealer business systems providing many more tools to supply chain and service companies. We have Voice over Internet Protocol, or VoIP, which provides low-cost, long distance telephone as well as incredible sales and marketing information delivered to the screen of the person the call is directed to while the phone is ringing. Ron Slee is the founder of R.J. Slee & Associates in Rancho Mirage, California, a consulting firm that specializes in dealership operations. He also operates Quest Learning Centers, which provides training services specializing in product support, and Insight (M&R) Institute, which operates “Dealer Twenty” Groups. He can be reached at ron@rjslee.com.

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What are the changes and adjustments we’re going to make next year? How will we poise ourselves to continue to provide peerless customer service? We have telematics that allow us to track system health remotely—pumps and pumping systems, filtration systems. Technology is everywhere.

Changes in the workforce We are in the midst of the largest change ever in the workforce with 79 million people leaving work—retiring— between 2010 and 2030. We are struggling with our education systems with college entrance exam scores showing us 25% of high school graduates wanting to go to college have questionable abilities. Because of this failure at the high school level, these students will need remediation performed by the universities to graduate and get a degree. Technical schools and junior colleges are getting a lot more attention these days as the cost of student loans skyrockets. Unfortunately many of these same schools have closed down over the past two decades as we went full speed ahead to push university degrees as the answer to our economy. This is gradually coming to be understood as a seriously flawed approach to acquiring skills for the workplace. Need further evidence? Of the top 10 hardest jobs to fill today, half of them don’t require a college degree—they need a technical school education.

Employee development programs within companies are starting to get traction and become more commonplace to the point that governments are considering training as a depreciable asset similar to technology and tools rather than expensing training in one year. This would take some of the pressure off businesses trying to deliver quarterly results to satisfy Wall Street. These are all major disruptive changes. They are not gradual evolutionary type changes, but radical ones. And they all lead to higher levels of employee productivity. This increase in productivity is a good thing for business but not necessarily a good thing for society as we struggle to find worthwhile work for society’s less skilled members.

We’re doing well Yet many of us had a good year. Business conditions seem to be stable even with all this disruption. Clean water has become a necessity and we’re right in the middle of providing it through residential wells, wells for municipal systems, remediation products, testing and measurement work, and more. We’re right in the middle. We need to take a deep breath and enjoy things for a moment. Even with the turbulent times, it’s hard to see where water will be affected negatively—barring something unforeseen. Some of your businesses are doing well. Many are setting sales records and some are even seeing record profits. There is a lot to be thankful for this season.

waterwelljournal.com

We can do better In the midst of this celebration and reflection, it is also time to be thinking about 2014. What are the changes and adjustments we’re going to make next year? How will we poise ourselves to continue to provide peerless customer service? What will be the new offerings that will allow the customer to have peace of mind? How will we attract and retain talented individuals to work with us? It is also a good time to take inventory. No, not of the products you carry, but of the systems and processes you use. How do they stand up? Are they stressed and need to be addressed and improved? Do you need to apply more technology and ease the pressure on your employees? Are there changes you could introduce to make everyone better at what you do? There is much to be considered, isn’t there? What about those critical employees working hard every day and delivering the goods? What do they want to see happen to make their jobs better? Don’t forget the things we talked about this year to make your employees’ jobs better and their lives easier at work. There is a lot we can do at this special time of year. To each of you I extend my sincere greeting for a wonderful holiday season. Enjoy this time with your families and friends. Make some meaningful resolutions and have a safe and fun time. Reflect on the things you could have and should have done better. But don’t go making it a negative reflection. But instead, think positively about those things you can improve. The time is now. WWJ

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Water Well Journal December 2013 55/

By Julie Hansen

Breaking Bad’s Winning Formula Apply it to your sales call and you’ll have customers hooked. ven if you didn’t get swept up in the hit series Breaking Bad, it would have been difficult to miss the powerful hold it had on its audience, the many awards it racked up, or the place it earned in popular culture. Maybe you had to listen to friends or colleagues endlessly dissect each episode on Monday morning, laying out the clues, bragging at their ability to spot them—or more likely, kicking themselves for missing them—either way, impressed at how all the pieces neatly fit together in the end. And they couldn’t wait to do it all over again on the next Sunday.

What does Breaking Bad have to do with sales? As a salesperson, anything capable of capturing an audience’s attention with such fierce loyalty is worthy of a closer look. I mean who wouldn’t like a prospect to be that engaged in their sales conversation? Who doesn’t want a customer discussing their product benefits with co-workers or recommending their service to friends and neighbors? Breaking Bad clearly had a winning formula that we can learn from. And it was best summed up by its creator, Vince Gilligan: “Let the audience add up two plus two. They’ll love you forever.” Gilligan went on to say, “The audience is plenty smart, and I like giving Julie Hansen is a professional sales trainer, speaker, and author. She authored the book ACT Like a Sales Pro in 2011 and has been featured in Selling Power, Entrepreneur, and Sales and Service Excellence magazines. She can be reached at julie@actingforsales.com and www.actingforsales.com.

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Deliver your sales message in a way that honors your prospect’s intelligence and earns a place in their memory. them as little as possible, and letting them do the math themselves.” And as the most popular non-football program on Sunday nights, Breaking Bad made it crystal (sorry) clear, the audience likes to do the math! The writers of Breaking Bad took a refreshing approach we would do well to emulate in sales. And that is this— Assume your audience is smart.

The typical sales formula

I know what you’re thinking. Customers and prospects want to know that you understand their problem or situation and have you quickly tell them how you’re going to fix it and how much it costs. And did I mention, quickly? If you take too long to get to the point, you may annoy your customers or lose their attention altogether. Of course, if you just hand over the facts they say they’re looking for—just like your competition—you risk being evaluated strictly on the numbers, or worse, forgotten as soon as you are out of sight. So what’s the answer? There are several ways to deliver your sales message in a way that honors your prospect’s intelligence and earns a place in their memory without trying their patience. Here are a few.

Think about the math of the typical sales call:

1. Create a short, memorable opening or icebreaker.

• • • • • •

Breaking Bad always started with a powerful opening scene that seemed to have nothing to do with where the last episode left off. And yet it worked. The opening was unexpected, so it grabbed your attention and made you work a little. But before you got frustrated, it jumped into a familiar framework. Try this tactic in your next sales call or customer visit. Start with a short (and I mean short, 90 seconds or less) metaphor, story, or example that illustrates the point you want them to remember. Just be sure you quickly tie it back to your prospect’s problem or situation.

Introduction + Agenda + Description of problem + Present solution + Provide supporting evidence + Summarize what you’ve already told them = • Boring!

Breaking Bad ’s winning formula Watching Breaking Bad I rarely, if ever, knew where things were going, but I enjoyed hanging on for the ride. From the first episode I trusted that I was in the hands of a professional and it was all going to come together, while still leaving me with the not unpleasant task of having at least one or two puzzle pieces to chew on for the next week.

2. Dump the typical agenda. Yes, your customer wants to know where you’re going, when you’re going to address the price, the features, and waterwelljournal.com

the service plan. Once you capture their attention at the outset, you give them confidence that you understand their problem and will deliver on your promise of a solution. They will accompany you on the journey—and get more out of it in the process.

Become a Certified Vertical Closed Loop Driller. Set yourself head and shoulders above the rest. NGWA’s Certified Vertical Closed Loop Driller—CVCLD— designation demonstrates to your customers that you’ve taken that extra step to set yourself head and shoulders above the competition, protect groundwater, and obtain optimal system performance when it comes to the construction of closed loop well systems for ground source heat pump applications.

3. Resist the desire to over-explain. If you’ve given them 2 + 2, don’t keep telling them it’s 4. Trust that your customer is smart enough to figure it out. If you’ve carefully laid out the problem, the solution, and the value, try to help them visualize it themselves by reframing the benefits with some well-chosen words or images.

Prove your real-world knowledge, experience, skills, and competency by passing a 75-question multiple-choice exam. Call PSI LaserGrade, the administrator of NGWA’s certification exams, at 800 211.2754 (360 896.9111 outside the United States) to schedule your exam at any one of its more than 1,000 locations.

4. End with a cliff-hanger.

ABILITY EXPERIENCE KNOWLEDGE

CLD

Most sales conversations sputter and whimper to an end. (“Well, if there are no more questions, why don’t I check in with you next week?”) Take charge of how you want your customer to remember you by creating and practicing a strong closing that leaves them wanting more. More details. More information. More you! So the next time you feel the urge to add things up for your customer, stop! Remember how your favorite show or a well put together movie is able to draw you in and get you hooked—without spelling out every twist and turn along the way. Let that same power work for you in sales. It’s a winning formula. WWJ

national ground water association

CERTIFIED VERTICAL CLOSED LOOP DRILLER

For more information on the CVCLD, as well as other certifications offered through NGWA, visit www.NGWA.org or call NGWA customer service at 800 551.7379 or 614 898.7791.

Circle card no. 48

Be Mobile. | Be Smart. | Be In-Situ.

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Twitter @WaterWellJournl

Water Well Journal December 2013 57/

COMING

EVENTS

December 3–6/ 2013 NGWA Groundwater Expo and Annual Meeting/ Nashville, Tennessee. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org December 5/ Asset Management for Groundwater-Based Public Supply Systems short course/ Nashville, Tennessee. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org December 6/ Drilling Fundamentals for Hydrogeologists short course/ Nashville, Tennessee. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org December 6/ Groundwater Sampling and Environmental Monitoring short course/ Nashville, Tennessee. PH: (800) 5517379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org

2014 January 7–8/ Louisiana Ground Water Association Convention and Trade Show/ Marksville, Louisiana. Web: www.lgwa .org/events.html January 8–10/ 2014 Wisconsin Ground Water Conference/ Wisconsin Dells, Wisconsin. Web: www.wisconsinwaterwell .com/convention.html January 9–10/ Utah Ground Water Association Conference and Expo/ Mesquite, Nevada. Web: www.utahgroundwater.org January 9–11/ 2014 Colorado Water Well Contractors Association Annual Conference/ Denver, Colorado. Web: www.cwwca.org January 14–15/ Empire State Water Well Drillers Association Annual Meeting/ Rome, New York. Web: www.nywell driller.org January 14–16/ Oklahoma Ground Water Association Conference and Tradeshow/ Norman, Oklahoma. Web: www.okground water.org January 22–24/ Wyoming Water Well Association Convention/ Casper, Wyoming. PH: (307) 788-1530, E-mail: wywaterwell@wyobraska.com January 23–24/ Kansas Ground Water Association Annual Convention and Trade Show/ Hutchinson, Kansas. PH: (620) 548-2669, E-mail: ksgroundwater @gmail.com January 26–28/ 92nd Annual Minnesota Water Well Association Trade Show and

58/ December 2013 Water Well Journal

Convention/ Alexandria, Minnesota. Web: www.mwwa.org/eweb/startpage.aspx January 29–30/ Idaho Ground Water Association 2014 Annual Convention and Trade Show/ Boise, Idaho. Web: www .igwa.info/index.html January 29–31/ Texas Ground Water Association Annual Convention and Trade Show/ Lubbock, Texas. PH: (512) 472-7437, Fax: (512) 472-0537, E-mail: lgoodson@twca.org, Web: www.tgwa.org/ meetings/2014/annual

Lake Ozark, Missouri. Web: http:// missouriwaterwellassociation.com/Page_5 .html February 25–26/ NGWA Conference on Hydrology and Water Scarcity in the Rio Grande Basin/ Albuquerque, New Mexico. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.NGWA.org/RioGrande February 28–March 1/ New England Water Well Expo/ Marlborough, Massachusetts. Web: http://newwassociation.org

January 30–31/ Iowa Water Well Association 85th Annual Convention and Trade Show/ Coralville, Iowa. Web: www.iwwa .org

March 9–11/ 2014 South Dakota Well Drillers Association/North Dakota Well Drillers Association Convention/ Bismarck, North Dakota. Web: www.ndwda.com

January 31–February 1/ North Carolina Ground Water Association Convention and Trade Show/ Greensboro, North Carolina. PH: (919) 876-0867, E-mail: elaine@execman.net

March 9–15/ National Groundwater Awareness Week/ PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customer service@ngwa.org, Web: www.NGWA.org

February 5–7/ Montana Water Well Drillers Association 69th Annual Convention/ Billings, Montana. E-mail: contactus@mwwda.org February 6–7/ Mountain States Ground Water Expo/ Laughlin, Nevada. Web: www.mountainstatesgroundwater.com February 7/ South Carolina Ground Water Association Winter Meeting and Trade Show/ Columbia, South Carolina. PH: (803) 356-6809 February 13–14/ Illinois Association of Groundwater Professionals Expo & Annual Meeting/ East Peoria, Illinois. Web: http://iagp.org/?page_id=27 February 13–14/ Maryland-Delaware Water Well Association 2014 Annual Convention/ Location TBA. Web: www .mdwwa.org/newsandevents.html February 18–20/ 2014 Nebraska Water Industry Annual Convention and Trade Show/ Kearney, Nebraska. PH: (402) 4760162, E-mail: jason@h2oboy.net February 19–21/ Virginia Water Well Association Winter Conference/ Richmond, Virginia. PH: (804) 387-8395, E-mail: info@vawaterwellassociation.org February 20–21/ Alaska Water Well Association Annual Convention/ Anchorage, Alaska. E-mail: denali@ak.net February 24–25/ Michigan Ground Water Association 86th Annual Convention/ Acme, Michigan. Web: www.michigan groundwater.com February 24–26/ Missouri Water Well Association Annual Convention/

March 20–22/ Tennessee Water Well Association Annual Meeting and Trade Show/ Gatlinburg, Tennessee. Web: http://tnwaterwellassociation.org March 28–29/ 2014 Pacific Northwest Ground Water Expo/ Portland, Oregon. Web: www.pnwgwa.org April 3–5/ Ontario Ground Water Association 62nd Annual Convention & Trade Show/ Niagara-on-the-Lake, Ontario, Canada. Web: http://ogwa.ca April 25–26/ Empire State Water Well Drillers Association Spring Meeting/ Middletown, New York. Web: www .nywelldriller.org May 1–3/ Florida Ground Water Association Annual Convention and Trade Show/ Orlando, Florida. Web: www.fgwa.org/ calendar.php May 4–7/ 2014 NGWA Groundwater Summit/ Denver, Colorado. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice@ngwa.org, Web: www.groundwatersummit.org May 8/ NGWA Conference on Characterization of Deep Groundwater/ Denver, Colorado. PH: (800) 551-7379, Fax: (614) 898-7786, E-mail: customerservice @ngwa.org, Web: www.NGWA.org/ DeepGW June 6–7/ Utah Ground Water Association Professional Education Day and Summer Retreat/ Moab, Utah. Web: www.utahgroundwater.org *Dates shown in red are National Ground Water Association events.

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B E H I N D Y O U R G O O D N A M E I S WAT E R - R I G H T®

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800-777-1426 water-right.com Circle card no. 42

NEWSMAKERS IN

MEMORIAM

Water Well Journal takes time to remember once again the following groundwater professionals who passed away in 2013. Each of them made an impact on their profession and will be missed. Rebecca (Becky) Sue Sterzing passed away in January. She worked for her family company Austin Pump and Supply and was a one-time member of the NGWA Board of Directors. She served the Texas Ground Water Association as its first woman president and served sev- Rebecca (Becky) Sue Sterzing eral terms. Harry LeGrand passed away in March. He was a groundwater scientist with the U.S. Geological Survey for 30 years. He published nearly 100 reports and scientific papers related to groundwater in national and international journals, including NGWAâ&#x20AC;&#x2122;s Harry LeGrand Groundwater. Joseph Melton passed away in April. He was a director of engineering and national sales manager in water management for Wilo USA. He was described as an ultiJoseph Melton mate professional and as highly respected in the industry. Lawrence L. (Larry) Bechler passed away in June. He was director of marketing for Franklin Electric. He served on the NGWA Manufacturers Division Board and was its division chair in 1978 and 1979. He Lawrence L. served on the NGWA (Larry) Bechler Board of Directors from 1977 to 1979. 60/ December 2013 Water Well Journal

2013

Charles W. Brinkley Jr. passed away in July. He was a water well contractor for many years and was president of C.W. Brinkley & Sons Inc. in Teachey, North Carolina. He was president of NGWA in 1999. He also served as president of the North Carolina State Ground Water Associ- Charles W. Brinkley Jr., ation and the South CWD/PI Atlantic Well Driller Association. Lee Salvator passed away in July. She was a former employee of NGWA. She earlier worked in advertising sales and later was state programs/certifiLee Salvator cation manager for the Association. Ralph Milaeger passed away in August. He was a former president of Milaeger Well and Pump Co. He was a registered professional engineer and a member of the Ground Water Institute, the National Ground Water Association, the Illinois Association of Ralph Milaeger Groundwater Professionals, and the Wisconsin Water Well Association. Ron McAfee passed away in September. He was owner of The Water Mechanic in Clover, South Carolina. An active NGWA member, he served on the Professional Designations Oversight Subcommittee, the Best Suggested Practices for Water Well Systems Inspection task group, and as a task group member for the draft Groundwater Industry Personnel standard.

NEW ADDITIONS Water-Right Inc., a manufacturer of water treatment equipment, announced the addition of Mark Russell as regional sales manager for the western region including Arizona, Idaho, Montana, Nevada, New Mexico, Utah , and Wyoming. Russell has more than 13 years of water treatment indus- Mark Russell try experience. Water-Right also announced the appointment of Todd Ousley as its field manager of Clear Choice Water Group. Ousley has more than 25 years of experience in the water Todd Ousley treatment industry, beginning in sales and management for an independent multiple-site franchised dealer. Wellintel announced Dave Garner will be taking on the role of technology team leader. Garner is an experienced project development engineer with notable product design and launch accomplishments including large scale solar and renewable energy sys- Dave Garner tems, I/O modules for building automation, temperature/pressure controls for refrigeration, solid state overload relays, and power monitors. Garner has worked for Rockwell Automation and Johnson Controls and is a recipient of the Wisconsin Governorâ&#x20AC;&#x2122;s Innovation Award for his work designing a smart motor controller power supply. PROMOTIONS Hans Kircher has been promoted to managing director of Wilo Canada, a provider of pumps and pump solutions for groundwater, water management, and building services. Hans Kircher Kircher, who most rewaterwelljournal.com

cently served as director of sales, has more than 30 years of experience in the North American pump and HVAC industry with specific expertise in sales, marketing, product management, and general management. Wyo-Ben Inc., which mines, processes, and distributes sodium bentonite products globally, announced the promotion of John L. Wornom to the role of vice president of sales and marketing. Wornom will oversee all sales, marketing, and customer support for Wyo-Ben, based in John L. Wornom Billings, Montana. Prior to his promotion, Wornom served as trenchless sales manager of Wyo-Ben. He has more than two decades of experience with the horizontal directional drilling industry. Grundfos, a global provider in advance pump solutions, appointed Duncan Cooper as president and chief executive officer of the companyâ&#x20AC;&#x2122;s North American region. Cooper succeeds Jes Munk Hansen, who leaves the company to pursue other interests after

leading the region for five years. Cooper comes to the North American region with 16 years of experience within the company. He served most recently as regional managing director of Grundfos Western Europe, where he led a newly created sales and service region with 1300 employees and more than $900 million in revenues. He will also maintain his role as group senior vice president. BUSINESS GROWTH SJE-Rhombus, a manufacturer of pump control solutions for the water/wastewater industry, announced Fluid Solutions Sales Agency now represents their product line in Atlantic Canada which includes New Brunswick, Newfoundland and Labrador, Prince Edward Island, and Nova Scotia. Incorporated in 2002, Fluid Solutions specializes in the promotion and sales of fluid handling equipment to the plumbing and heating wholesale and specialty distribu- Shawn Davidson tion markets in

Atlantic Canada with focus on water, wastewater, water reuse, and water treatment and accessory products. Shawn Davidson, founder and principal of Fluid Solutions, has nearly 30 years of experience in the water industry. CHARITY Grundfos donated three energyefficient circulators to Team Ontarioâ&#x20AC;&#x2122;s eco-home entry for the U.S. Department of Energyâ&#x20AC;&#x2122;s biennial Solar Decathlon competition October 3-13 in Irvine, California. Team Ontario, which comprised students from Carleton University, Algonquin College, and Queenâ&#x20AC;&#x2122;s University, spent 18 months designing and building ECHOâ&#x20AC;&#x201D;an ultracompact, net-zero energy, solar-powered homeâ&#x20AC;&#x201D;for the competition. The entry won first place in the engineering portion of the contest, which takes into account each homeâ&#x20AC;&#x2122;s functionality, efficiency, innovation, reliability, and documentation. ECHO used a Grundfos Magna 32-60, as well as two constant speed circulator pumps, to ensure the heating, ventilation, and air conditioning system runs as efficiently as possible.

The best just keeps getting better. Visit the online home of Water Well Journal today! www.WaterWellJournal.com The online home of Water Well Journal ÂŽ allows you to: s 2ECEIVE BREAKING NEWS s !CCESS THE CURRENT PUBLICATION s 6IEW ARCHIVED ARTICLES s 3EARCH CURRENT BUYERS GUIDES s +EEP UPDATED ON .'7! NEWS ,OG ON TODAY

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Water Well Journal December 2013 61/

FEATURED

PRODUCTS

Solinst Interface Meters Show Improved Design and Performance

New Solinst Model 122 interface meters feature a redesigned probe, reel electronics, and laser-marked flat tape or cable, making them even more accurate and reliable when measuring floating or sinking product layers in water (LNAPL and DNAPL). The Standard Model 122 now uses Solinst PVDF flat tape precisely laser marked every 1/100 feet or millimeter. PVDF is durable, highly chemicalresistant, and easy to decontaminate. Tape lengths up to 1000 feet are avail-

able. The compact Model 122M mini interface meter now comes with lasermarked PVDF cable in 80 feet. The 122M mini with narrow polyethylene flat tape is also still an option. With both new meters, the â&#x2026;?-inch diameter probe is pressure-proof up to 500 psi; the reel electronics are efficient, needing one 9V battery to operate; and they are certified intrinsically safe for use in explosive environments. Circle card no. 50

GWT Adds 50L 6-Inch Stainless Steel Sub Pump

Goulds Water Technology, a Xylem brand, recently expanded its 6-inch L-series product platform by adding the 50L 6-inch stainless steel submersible pump for groundwater supply applications. The submersible well pump is used to move water from below ground to direct use applications such as municipal water supply, crop irrigation, and other water need uses.

Compared to previous models, the Goulds Water Technology (GWT) 6-inch L-series platform has improved efficiency design providing a lower lifecycle cost and reduced energy consumption. Specific applications such as public water supply and agricultural use will be served using the GWT L-series product as its premium value solution. The 50L submersible pump size is an essential addition to the GWT L-series pump family. Optimized at 50 gallons per minute, the 50L submersible pump excels in applications requiring alignment of hydraulic performance and energy efficiency. Other features of the pump include tungsten carbide support bearings for premium durability, floating impeller wear ring design for superior sand han-

Make a difference

where itâ&#x20AC;&#x2122;s needed most by making a contribution today . . . The National Ground Water Research and Educational Foundation relies upon contributions to support its mission of educating future groundwater professionals . . . furthering groundwater science . . . supporting advancement where the availability and quality of water represents a daily struggle.

Donate to NGWREF today. www.NGWA.org/NGWREF s

Operated by NGWA, NGWREF is a 501(c)(3) public foundation focused on conducting educational, research, and other charitable activities related to a broader public understanding of groundwater.

62/ December 2013 Water Well Journal

Circle card no. 28

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FEATURED dling, and compliance to NSF-61 and NSF-372 related to its stainless steel construction.

system that is easy to install, and replacement can be performed in the field quickly.

Flomatic Releases New 316 Stainless Steel Submersible Pump Check Valve

Solinst Introduces New Rainlogger Edge

Circle card no. 51

PRODUCTS

Circle card no. 53

Solinst has released the new Rainlogger Edge, which now features a durable ABS housing that provides improved EDS protection when recording in the field. The Rainlogger is designed to

count the tips of a connected tippingbucket rain gauge, and output the amount of rainfall per sample period. The Rainlogger Edge offers long-term reliability with a battery that lasts 10

Flomatic Corp. introduces a new all 316 stainless steel submersible pump check valve for use with variable frequency drive controlled pumps. The poppet assembly is designed for minimum flow loss and providing troublefree service under variable flow. Flomatic’s unique VFD valve turns the popper upside down and moves the popper away from the seat bore after bore after opening under flow. An exclusive precision guided 316 poppet system adjusts noiselessly from high to low flow rates. A special radius seat gives the valve a self-cleaning “one point swiping action” by the radius edged custom molded rubber seat disc. All its internal parts are made from corrosion-resistant materials. Circle card no. 52

Ditch Witch SaverLok System Offers Variety of Benefits

The Ditch Witch organization announces the release of the SaverLok System, a patent-pending saver sub system that offers a quick and secure connection providing the best protection against wear and tear on the drill pipe. The primary benefit of the SaverLok System is increased directional drill uptime, as it is an incredibly durable Twitter @WaterWellJournl

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Water Well Journal December 2013 63/

FEATURED

PRODUCTS

years and a memory for 60,000 timestamped readings. The Rainlogger Edge is easily programmed, and data is downloaded using intuitive Levelogger software. Levelogger customers can easily add rainfall data to their water level monitoring network. The Rainlogger Edge is compatible with all Solinst Levelogger communication and deployment accessories, including STS Gold Telemetry Systems and the SDI-12 Interface Cable. Rainfall data can allow correlation between precipitation events and changes in groundwater levels. The Rainlogger Edge is excellent for measuring local precipitation, larger scale remote monitoring of watersheds, and localized stormwater event monitoring. Circle card no. 54

Fecon Announces Residential Geothermal Vertical Drill

Fecon Inc. introduces the new Geothermal Series GL300 vertical drill for

contractors and HVAC dealers installing ground loop heating and cooling systems. Feconâ&#x20AC;&#x2122;s GL300 is equipped for up to 300 feet depth to provide high efficiency ground loops with lower grout costs as a result of the reduced hole volume of a 4-inch opening. The compact GL300 also enables contractors to win jobs previously considered inaccessible due to equipment size or weight. The GL300 is 194 inches long by 73 inches wide by 94 inches high, weighing 9876 pounds, and comes standard with lowimpact rubber tracks for maneuverability to cross driveways or flat and hilly lawns.

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64/ December 2013 Water Well Journal

Known For

Service - Quality - Selection Circle card no. 21

The GL300 tackles high costs and inefficiencies that become a major price detractor for home owners or small businesses wanting to have geothermal systems installed. A 46 hp crawler with load sense hydraulics to the drill mast, and a 99 hp 300 cfm/200 psi air compressor enables drilling of 4-inchdiameter holes with greater speed and lower fuel consumption. A 200-foot rod rack can carry 10-foot sections of straight rod, auger rod, or an air hammer to the hole. Circle card no. 55

Rockmore Crossflow Bit Increases Penetration

Rockmore International introduced a drill bit design especially suited for hard rock quarry drilling. The CrossFlow bit design extends bit life and improves penetration rates for percussive drilling applications in abrasive and challenging rock conditions. Overall drilling efficiency is greatly influenced by bit penetration rates. Increasing the rate of bit penetration is mostly determined by impact energy and flushing efficiency. Rockmore targeted improvements in bit design such that the rock cuttings flush more effectively from the bit face, leading to better penetration rates and increased bit life. The CrossFlow bit incorporated new design features in the bit face, particularly in the geometry and placement of flush holes, flush grooves, and tungsten buttons. The bit removes the broken rock chips that result from the percussive blows away from the bit face and up towards the hole annulus as quickly and effectively as possible. Circle card no. 56

Lone Star Hydraulic Drills Provide Power in Tough Terrains

Little Beaverâ&#x20AC;&#x2122;s line of Lone Star hydraulic drills work easily and efficiently in a variety of applications including water well drilling, soil sampling, geowaterwelljournal.com

FEATURED

Circle card no. 57

Sensorex’s PH-1 Turns iPhone, iPod, or iPad into a Portable pH Meter

Sensorex has developed an industryfirst mobile accessory for pH measurements. Compatible with Apple iPod, iPhone, and iPad devices, the PH-1 pH meter accessory measures and records pH values in the lab or field for use in environmental, education and industrial applications. The PH-1 accessory plugs into the standard Apple dock connector and uses a Sensorex pH electrode to measure pH with accuracy to .01 pH. The free Sensorex app displays pH, millivolts, ambient temperature and solution temperature in real time. The CE-marked device supports one, two, three, or more calibration points and sends readings by e-mail for later analysis. When used with a GPS-enabled device, the pH meter app will record measurements Twitter @WaterWellJournl

with both timestamp and geographic coordinates, eliminating transcription errors and improving efficiency. Powered from the Apple device, the PH-1 requires no supplemental energy source.

JOURNAL

technical testing, and auger drilling. Available in four configurations, Lone Star hydraulic drills are capable of achieving drilling depths ranging from 200 to 300 feet. The drills are designed for operation in areas with minimal resources for transportation, as all hydraulic models break down to a compact size in order to be easily crated. Ideal for shipping to remote areas, the units are still powerful enough to reach target digging depths in all types of terrains. The LS200H and LS300H feature a simple hydraulic system with pullback forces of 2500 pounds and pushdown forces adjustable up to 2500 pounds. A convenient bypass flow switch offers precise control and adjustment to achieve the desired pushdown force. Equipped with a standard anchor kit, the unit is capable of quick drilling in even the toughest, rockiest surfaces. Strategically placed controls provide easy operation of the rotary and the draw works.

PRODUCTS

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Start the New Year with WWJ

Circle card no. 58

If you have a product that you would like considered, send a release to Mike Price, Water Well Journal, 601 Dempsey Rd., Westerville, OH 43081. E-mail: mprice@ngwa.org.

Get More Product Details with WWJ ’s Online Buyers Guide The complete buyers guide is online with searches for company name, product type, and location. Go to http://info.ngwa.org/wwjbg/ today!

Look for the January 2014 issue of Water Well Journal soon. The issue focuses on water quality and water treatment and will have an important feature article that will detail the benefits of keeping a well active. There will also be an article on plumbness and alignment issues that can occur in water supply wells. Along with columns by industry experts and informative departments, you want to start your new year with WWJ !

2014 Texas Ground Water Association Annual Convention & Trade Show January 29–31, 2014 , Show Trade ion, t Educa n! u F and

Overton Hotel and Lubbock Memorial Civic Center Lubbock, Texas

To develop, promote, and protect Texas groundwater and the water well industry. Contact information:

Leroy Goodson Phone: (512) 472-7437 Fax: (512) 472-0537 E-mail: LGoodson@twca.org www.tgwa.org Circle card no. 40

Water Well Journal December 2013 65/

Index of Volume 67: January–December 2013 Major Article Index by Month January Water Well System Inspections A step-by-step guide to providing well owners or prospective buyers peace of mind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 19 Phosphate-Based Chemistries Make sure you understand everything you can about the use of phosphates in well systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 22 Safety Matters/ Safety in Disasters Part 1: Disaster preparedness is the key to keeping workers safe on the job. . . . Jan 26 Engineering Your Business/ Groundwater Treatment Part 8(b). Treatment Methods . . . . . . . . . . . . . . . . . . . Jan 28 People at Work/ In the Background Follow proper procedures when you need to conduct an employment background check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 32 ACT Like a Sales Pro/ A Good Referral Find out five secrets for getting referral business. . . . . . . . . . . . . . . . . . . . . Jan 34 The After Market/ Planning Ahead for Prevention It’s time to put the finishing touches on customer service plans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 36

February Contractors Speak Up Geothermal contractors share their biggest concerns and how they’ve adapted to a changing economy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 19 Sunnylands Center & Gardens Geothermal keeps the visitor center a cool oasis in the desert. . . . . . . . . . . . . . . . . . Feb 22 Clearing the Air NAAQS: What it means to you and your business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 25 Strong and Steady The 2012 NGWA® Groundwater Expo continues to be the premier industry event, drawing 309 exhibiting companies and 90 new products on display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 29 Safety Matters/ Safety in Disasters Part 2: Proper steps in recovery can lessen the impact of a disaster. . . . . . . . . Feb 34 Engineering Your Business/ Life Cycle Costs Why You Should Care, Part 1 . . . . . . . . . . . . . . . . . . . Feb 36 Your Money/ Sound Advice Make sure your financial advice comes from someone you can trust. . . . . . . . . . . . . . . Feb 40 ACT Like a Sales Pro/ When Right Product, Right Price, and Right Timing Are Not Enough Try a little showmanship to overcome the sales trifecta. . . . . . . . . . . . . . . . . . . . Feb 42 The After Market/ Parts Availability Is Key to Customer Satisfaction Back order analysis and your inventory management system. . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 44

March Solvent Safety Protect yourself and the aquifer from exposure to hazardous chemicals. . . . . . . . . . . . . . . . . . . . . . . . Mar 19 Mud and Membranes Sediment influence on membrane treatment systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 23 No Shortcuts A case study in rural Kenya provides the benefits of an economic cost-benefit analysis of water well construction alternatives. . . . . . . . . . . . . . . . . . . Mar 29 66/ December 2013 Water Well Journal

Safety Matters/ Hot Topic It’s critical to know the welding process and how to remain safe at the job site. . . . . . Mar 36 Engineering Your Business/ Life Cycle Costs Why You Should Care, Part 2 . . . . . . . . . . . . . . . . . . . Mar 40 People at Work/ Handling Employee Complaints Upset employees can impact company morale, so managers should take action. . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 44 ACT Like a Sales Pro/ Harnessing the Power of Stories A good salesperson has a good tale to tell. . . . . . . . . . Mar 46 The After Market/ Customer Service and Customer Satisfaction Letting the customer design their own customer service delivery system. . . . . . . . . . . . . . . . . . . . . . . . Mar 48 State Watch/ Putting On Valued Events A lot of work goes into putting on events for the Colorado Water Well Contractors Association. . . . . . . . . . . . . . . . . . . . . . . . Mar 52

April Well Inspection Contracts Are you certifying results? Do your customers understand the results? . . . . . . . . . Apr 17 There’s No Such Thing as a Small Oil Spill Make sure your business is set when it comes to SPCC rules. . . . . . . . Apr 21 Water Well Personalities/ Murphy’s Law Flexcon Industries engineer Lucas Murphy designs and races off-road vehicles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 25 Safety Matters/ Ergonomic Safety There’s no OSHA standard in sight, but it’s still an essential best practice. . . . . . . Apr 28 Engineering Your Business/ Life Cycle Costs Why You Should Care, Part 3 . . . . . . . . . . . . . . . . . . . Apr 30 Your Money/ Avoid at All Costs Don’t make these money mistakes that can significantly impact your finances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 34 ACT Like a Sales Pro/ Creating Customer Urgency Try raising the stakes! . . . . . . . . . . . . . . . . . . . . . . . . . Apr 36 The After Market/ Water, Your Business, and Your Life How can we take water so much for granted? . . . . . . Apr 38

May Troubleshooting Water Systems Four steps to take some of the guesswork out of your next troubleshooting job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 21 On Both Sides of the Pond WWJ thought it would be interesting to see what issues are impacting groundwater contractors in the United States as well as in England. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 25 Field Notes/ Part 1: Introduction to basic drill site geology and borehole sample logging for groundwater professionals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 31 2013 Pump Buyers Guide . . . . . . . . . . . . . . . . . . . . May 36 Engineering Your Business/ Life Cycle Costs Why You Should Care, Part 4 . . . . . . . . . . . . . . . . . . May 50 Safety Matters/ Keeping Young Workers Safe They’re often enthusiastic and energetic, but that can lead to unnecessary injuries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 56

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People at Work/ Dealing with the Difficult Employee Problem employees can affect the work environment. So know what to do. . . . . . . . . . . . . . . . . . . . . . . . . . May 58 The After Market/ Inventory Management Is Not Simple Many people think they know how to do it, but do they do it right? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 60 ACT Like a Sales Pro/ Are You Listening? Make sure these listening mistakes are not costing you business. . . . . May 62

June Where the Rubber Meets the Road Proper tire care and maintenance keeps your rig on the road and your drivers safe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 23 Water Well Personalities/ Gone Diving Kelly Clark combines love for diving in pump and filtration business. . . . . . Jun 29 On Site/ Let’s Talk Safety With a safe work system in place, your crew has the opportunity to work safely every day. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 32 Safety Matters/ Taking the Sting Out of Insect Exposure Know the risks and steps to take when exposed to summer insects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 34 ACT Like a Sales Pro/ Building Customer Rapport with Questions . . . Quickly! Thoughtful questions can help establish a rapport with a potential customer. . . . . . . . Jun 36 The After Market/ Customers Have Needs and Likes Just as We Do We need to think of ourselves as a customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 38 Engineering Your Business/ A Messy Shop You can often find lots and lots of inventory in small well and pump businesses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 40 Your Money/ A Strong Relationship Know all of the benefits of relationship banking when you choose where to put your money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 42 2013 Buyers Guide Index of Products and Services . . . . . . . . . . . . . . . . Jun 45 Directory of Manufacturers . . . . . . . . . . . . . . . . . . . Jun 80 Directory of Suppliers and Manufacturer Representatives . . . . . . . . . . . . . . . Jun 100 Trade Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 104

July Manufacturers Speak Up Drill rig manufacturers share their biggest concerns and how they’ve adapted to a changing economy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 21 Decontamination Basics Prevent cross contamination and worker injuries by working with clean equipment. . . . Jul 27 The Role of the Distributor Salesman A job where balance of company and customers is always required. . . . . . . Jul 31 2013 Rig Buyers Guide . . . . . . . . . . . . . . . . . . . . . . . . Jul 34 Safety Matters/ Traffic Incident Management Make sure your crew sets up properly and knows the hazards of working near roadways. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 40 Not Just Another Day of Drilling/ All You Ever Wanted to Know About Drilling Alongside Railroad Tracks . . . But were afraid to ask. . . . . . . . . . . . . . . . . . . . . . . . . . Jul 42 Twitter @WaterWellJournl

People at Work/ FLSA Compliance Tips Investigators are out. So make sure your employees are classified correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 44 ACT Like a Sales Pro/ Sales Anxiety? Know these six tips for going from fright to excite. . . . . . . . . . . . . . . . . . . . . . . Jul 46 The After Market/ Internal Excellence—Doing What Makes Us Happy Excelling to satisfy customers serves all of us well. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 48 Engineering Your Business/ Words What makes them special and why do I think they should be special to you? . . . . Jul 50

August Praying for Rain Severe drought conditions in parched areas of the country are taxing water systems and groundwater resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17 Well Rehabilitation: Part 1 Best practices step by step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 21 Field Notes/ Part 2: Aquifer types . . . . . . . . . . . . . . . Aug 25 Good Relationships The key to a good relationship between contractors and suppliers is all about trust. . . . . . . . . Aug 29 Water Well Journal Q & A/ Greg Esborg, Preferred Pump & Equipment LP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 32 Safety Matters/ Bloodborne Pathogens Standard You need to know about this standard because it can apply to the drilling industry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 34 Engineering Your Business/ Wellhead Terminations Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 36 Your Money/ A Thief in the Company Your company can be like family, but be careful as theft among employees is common. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 40 The After Market/ What Does Doing a Good Job Look Like? Defining performance standards improves employee satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 42 ACT Like a Sales Pro/ A Tale of Two Expectations Expand your expectations and you’ll expand your sales. . . . . Aug 44 The Water Works/ Engineering of Water Systems Part 10(c)—Hydrodynamics, Part 3 . . . . . . . . . . . . . . Aug 46

September Do You Treat Your Business Like an Investment? You should and here’s why it matters. . . . . . . . . . . . . Sep 19 Protecting Groundwater for Future Generations Recent Kansas water laws address water conservation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 23 Well Rehabilitation: Part 2 A case study . . . . . . . . . Sep 29 Engineering Your Business/ Wellhead Terminations Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 32 People at Work/ What Employers Need to Know About FMLA The law can be complicated, so get your supervisors on the same page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 38 Safety Matters/ Medical Marijuana in the Workplace The changing laws complicate keeping drug testing programs current. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 40 ACT Like a Sales Pro/ The Dramatic Journey of a Sale Draw prospects in, get them invested in the outcome, and motivate them to take action. . . . . . . . . . . . . . . . . Sep 42 Water Well Journal December 2013 67/

The After Market/ Accentuate the Positive, Eliminate the Negative Good leaders recognize how to encourage employees to do things right. . . . . . . . . . . . . . . . . . . . Sep 44

October Expo Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 24 Expo Educational Opportunities . . . . . . . . . . . . . . . Oct 31 Water Well Personalities/ Giving Back Incoming NGWA President Griffin Crosby Jr. is passionate about the groundwater industry. . . . . . . . . . . . . . . . . . . . . . . . . . Oct 50 It’s the Law/ In Search of Bounds New Mexico Supreme Court upholds state’s domestic well permit exemption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 52 Safety Matters/ What to Expect During an OSHA Inspection It’s important to know what takes place when OSHA knocks on the door. . . . . . . . . . . . . . . . . Oct 54 Engineering Your Business/ Engineering from Error The role of failure in good design—Part 1 . . . . . . . . . Oct 58 Your Money/ Going Solo Individual 401(k) plans are great investment options for small business owners. . . . . . . Oct 64 ACT Like a Sales Pro/ Tapping Into Your True Motivation What are you fighting for? . . . . . . . . . . . . . . . . . . . . . Oct 66 The After Market/ Communication and Corporate Strategy Many times there is a serious disconnect between the two. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 68

November Guest Editorial/ Hydrophilanthropy, NGWA, and You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 8 The Global Water Crisis Water relief organizations bring clean water to those who need it. . . . . . . . . . . . . . . . . Nov 23 Water Well Personalities/ Man on a Mission Ken Wood is striving to provide clean drinking water to those living in Africa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 28 Field Notes/ Introduction to basic drill site geology and borehole sample logging . . . . . . . . . . . . . . . . . . . . . . Nov 33 Expo at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 37 Safety Matters/ Wellness Programs: A Bargain at Any Cost The smallest employers can have outstanding wellness programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 48 Engineering Your Business/ Engineering from Error The role of failure in good design—Part 2 . . . . . . . . . Nov 50 People at Work/ Employment Record Keeping Requirements Which records should be kept and for how long? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 54 On Site/ The Right Tool for the Right Job It’s critical you have the right technology when you head to a work site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 56 The Water Works/ Engineering of Water Systems Part 11(a)—The Source: The Well . . . . . . . . . . . . . . . Nov 58 ACT Like a Sales Pro/ How to Turn Small Deals into Big Wins There are no small sales, only small salespeople. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 64 The After Market/ The Service Group Is Critical to Your Success It’s the only true way to differentiate yourself from the competition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 66 68/ December 2013 Water Well Journal

December Guest Editorial/ NGWA Management Services and How It Can Work for You . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 8 The State of the Industry Groundwater contractors weigh in on the economy, health care, and critical issues facing the industry in the coming year. . . . . . . . . . . . . . . . . . . . . Dec 21 A Critical Need It’s important to provide a proper antifreeze solution for geothermal installations. . . . . . . . . . . . . . Dec 27 Water Well Journal Q & A/ Impact of the 2013 Colorado Floods The groundwater industry weighs in on a host of issues regarding this natural disaster. . . . . . . . . . . . . . Dec 35 Safety Matters/ NFPA 70E and Electrical Safety Making sure you know what you don’t know is critical. . . . . . Dec 40 Not Just Another Day of Drilling/ I Thought You Said Rock Was At . . . No matter how well prepared when you head to a job site, know you still may get surprised. . . . . . . . . . Dec 42 Engineering Your Business/ Through the Years All Those Well Pumps Ago, Part 1: Positive Displacement Pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 44 Your Money/ Economic Roller Coaster Methods from the past may be the best way to ride the ups and downs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 52 The After Market/ ’Tis the Season We should take a deep breath and count our blessings . . . . . . . . . . . . . . . . . . Dec 54 ACT Like a Sales Pro/ Breaking Bad’s Winning Formula Apply it to your sales call and you’ll have customers hooked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 56

Major Article Index by Subject ACT Like a Sales Pro, by Julie Hanson A Good Referral Find out five secrets for getting referral business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 34 When Right Product, Right Price, and Right Timing Are Not Enough Try a little showmanship to overcome the sales trifecta. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 42 Harnessing the Power of Stories A good salesperson has a good tale to tell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 46 Creating Customer Urgency Try raising the stakes! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apr 36 Are You Listening? Make sure these listening mistakes are not costing you business. . . . . . . . . . . . . . . . . . . . . . . May 62 Building Customer Rapport with Questions . . . Quickly! Thoughtful questions can help establish a rapport with a potential customer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 36 Sales Anxiety? Know these six tips for going from fright to excite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 46 A Tale of Two Expectations Expand your expectations and you’ll expand your sales. . . . . . . . . . . . . . . . . . . . Aug 44 The Dramatic Journey of a Sale Draw prospects in, get them invested in the outcome, and motivate them to take action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 42 Communication and Corporate Strategy Many times there is a serious disconnect between the two. . . . . . . . . . . . Oct 68 How to Turn Small Deals into Big Wins There are no small sales, only small salespeople. . . . . . . . . . . . . . . . . . . . Nov 64 waterwelljournal.com

Breaking Bad ’s Winning Formula Apply it to your sales call and you’ll have customers hooked. . . . . . . . . . . . . . . Dec 56

The After Market, by Ron Slee Planning Ahead for Prevention It’s time to put the finishing touches on customer service plans. . . . . . . . . . . . . . . . Jan 36 Parts Availability Is Key to Customer Satisfaction Back order analysis and your inventory management system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 44 Customer Service and Customer Satisfaction Letting the customer design their own customer service delivery system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 48 Water, Your Business, and Your Life How can we take water so much for granted? . . . . . . . . . . . . . . . . . . . . . Apr 38 Inventory Management Is Not Simple Many people think they know how to do it, but do they do it right? . . . . May 60 Customers Have Needs and Likes Just as We Do We need to think of ourselves as a customer. . . . . . . . . . . . . . . . Jun 38 Internal Excellence—Doing What Makes Us Happy Excelling to satisfy customers serves all of us well. . . Jul 48 What Does Doing a Good Job Look Like? Defining performance standards improves employee satisfaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 42 Accentuate the Positive, Eliminate the Negative Good leaders recognize how to encourage employees to do things right. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 44 Tapping Into Your True Motivation What are you fighting for? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 66 The Service Group Is Critical to Your Success It’s the only true way to differentiate yourself from the competition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 66 ’Tis the Season We should take a deep breath and count our blessings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 54

Business Management Well Inspection Contracts Are you certifying results? Do your customers understand the results? . . . . . . . . . Apr 17 Manufacturers Speak Up Drill rig manufacturers share their biggest concerns and how they’ve adapted to a changing economy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 21 The Role of the Distributor Salesman A job where balance of company and customers is always required. . . . . . . Jul 31 Good Relationships The key to a good relationship between contractors and suppliers is all about trust. . . . . . . . . Aug 29 Do You Treat Your Business Like an Investment? You should and here’s why it matters. . . . . . . . . . . . . Sep 19 The State of the Industry Groundwater contractors weigh in on the economy, health care, and critical issues facing the industry in the coming year. . . . . . . . . . . . . . . . . . . . . Dec 21

Buyers Guides 2013 Pump Buyers Guide . . . . . . . . . . . . . . . . . . . . May 36 2013 Buyers Guide Index of Products and Services . . . . . . . . . . . . . . . . Jun 45 Directory of Manufacturers . . . . . . . . . . . . . . . . . . . Jun 80 Directory of Suppliers and Manufacturer Representatives . . . . . . . . . . . . . . . Jun 100 Trade Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 104 2013 Rig Buyers Guide . . . . . . . . . . . . . . . . . . . . . . . . Jul 34

Drilling On Both Sides of the Pond WWJ thought it would be interesting to see what issues are impacting groundwater contractors in the United States as well as in England. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 25 Manufacturers Speak Up Drill rig manufacturers share their biggest concerns and how they’ve adapted to a changing economy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 21 All You Ever Wanted to Know About Drilling Alongside Railroad Tracks . . . But were afraid to ask. . . . . . . . . Jul 42 I Thought You Said Rock Was At . . . No matter how well prepared when you head to a job site, know you still may get surprised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 42 The State of the Industry Groundwater contractors weigh in on the economy, health care, and critical issues facing the industry in the coming year. . . . . . . . . . . . . . . . . . . . . Dec 21

Engineering Your Business, by Ed Butts, PE, CPI Groundwater Treatment Part 8(b). Treatment Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 28 Life Cycle Costs Why You Should Care, Part 1 . . . . . Feb 36 Life Cycle Costs Why You Should Care, Part 2 . . . . Mar 40 Life Cycle Costs Why You Should Care, Part 3 . . . . . Apr 30 Life Cycle Costs Why You Should Care, Part 4 . . . . May 50 A Messy Shop You can often find lots and lots of inventory in small well and pump businesses. . . . . . . . . . . . . . . . Jun 40 Words What makes them special and why do I think they should be special to you? . . . . . . . . . . . . . . . . . . . . . . . Jul 50 Wellhead Terminations Part 1 . . . . . . . . . . . . . . . . . Aug 36 Wellhead Terminations Part 2 . . . . . . . . . . . . . . . . . . Sep 32 Engineering from Error The role of failure in good design— Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 58 Engineering from Error The role of failure in good design— Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 50 Through the Years All Those Well Pumps Ago, Part 1: Positive Displacement Pumps . . . . . . . . . . . . . . . . . . . Dec 44

Field Notes, by Raymond L. Straub, PG Part 1: Introduction to basic drill site geology and borehole sample logging for groundwater professionals . . . . . May 31 Part 2: Aquifer types . . . . . . . . . . . . . . . . . . . . . . . . . Aug 25 Introduction to basic drill site geology and borehole sample logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 33

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Water Well Journal December 2013 69/

Equipment and Supplies

People at Work, by Alexandra Walsh

Where the rubber meets the road Proper tire care and maintenance keeps your rig on the road and your drivers safe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 23 Decontamination Basics Prevent cross contamination and worker injuries by working with clean equipment. . . . Jul 27

In the Background Follow proper procedures when you need to conduct an employment background check. . . . . . . Jan 32 Handling Employee Complaints Upset employees can impact company morale, so managers need to take action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 44 Dealing with the Difficult Employee Problem employees can affect the work environment. So know what to do. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 58 FLSA Compliance Tips Investigators are out. So make sure your employees are classified correctly. . . . . . . . . . . . . Jul 44 What Employers Need to Know About FMLA The law can be complicated, so get your supervisors on the same page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 38 Employment Record Keeping Requirements Which records should be kept and for how long? . . . Nov 54

Geothermal Technology Contractors Speak Up Geothermal contractors share their biggest concerns and how they’ve adapted to a changing economy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 19 Sunnylands Center & Gardens Geothermal keeps the visitor center a cool oasis in the desert. . . . . . . . . . . . . . . . . . Feb 22 A Critical Need It’s important to provide a proper antifreeze solution for geothermal installations. . . . . . . . . . . . . . Dec 27

Groundwater Quality Phosphate-Based Chemistries Make sure you understand everything you can about the use of phosphates in well systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 22 Mud and Membranes Sediment influence on membrane treatment systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 23 Decontamination Basics Prevent cross contamination and worker injuries by working with clean equipment. . . . Jul 27 Protecting Groundwater for Future Generations Recent Kansas water laws address water conservation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 23

It’s the Law, by Jeremiah Thomas and Donald Gregory In Search of Bounds New Mexico Supreme Court upholds state’s domestic well permit exemption. . . . . . . . . . . . Oct 52

National Ground Water Association Strong and Steady The 2012 NGWA® Groundwater Expo continues to be the premier industry event, drawing 309 exhibiting companies and 90 new products on display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 29 2013 Expo Highlights . . . . . . . . . . . . . . . . . . . . . . . . Oct 24 2013 Expo Educational Opportunities . . . . . . . . . . Oct 31 Hydrophilanthropy, NGWA, and You . . . . . . . . . . . Nov 8 2013 Expo at a Glance . . . . . . . . . . . . . . . . . . . . . . . Nov 37

Not Just Another Day of Drilling, by Denis Crayon All You Ever Wanted to Know About Drilling Alongside Railroad Tracks . . . But were afraid to ask. . . . . . . . . Jul 42 I Thought You Said Rock Was At . . . No matter how well prepared when you head to a job site, know you still may get surprised. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 42

On Site, by Victor Rotonda Let’s Talk Safety With a safe work system in place, your crew has the opportunity to work safely every day. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 32 The Right Tool for the Right Job It’s critical you have the right technology when you head to a work site. . . . . . Nov 56

70/ December 2013 Water Well Journal

Philanthropy/Aid No Shortcuts A case study in rural Kenya provides the benefits of an economic cost-benefit analysis of water well construction alternatives. . . . . . . . . . . . . . . . . . . . . . . Mar 29 Hydrophilanthropy, NGWA, and You . . . . . . . . . . . Nov 8 The Global Water Crisis Water relief organizations bring clean water to those who need it. . . . . . . . . . . . . . . . . Nov 23 Man on a Mission Ken Wood is striving to provide clean drinking water to those living in Africa. . . . . . . . . . . Nov 28

Pumps and Water Systems Water Well System Inspections A step-by-step guide to providing well owners or prospective buyers peace of mind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan 19 Troubleshooting Water Systems Four steps to take some of the guesswork out of your next troubleshooting job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 21 2013 Pump Buyers Guide . . . . . . . . . . . . . . . . . . . . May 36 Gone Diving Kelly Clark combines love for diving in pump and filtration business. . . . . . . . . . . . . . . . . . . . . . . . . . Jun 29 Praying for Rain Severe drought conditions in parched areas of the country are taxing water systems and groundwater resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 17 Impact of the 2013 Colorado Floods The groundwater industry weighs in on a host of issues regarding this natural disaster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 35

Regulations/Laws Clearing the Air NAAQS: What it means to you and your business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feb 25 There’s No Such Thing as a Small Oil Spill Make sure your business is set when it comes to SPCC rules. . . . . . . . Apr 21 What Employers Need to Know About FMLA The law can be complicated, so get your supervisors on the same page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 38 Medical Marijuana in the Workplace The changing laws complicate keeping drug testing programs current. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sep 40

waterwelljournal.com

What to Expect During an OSHA Inspection It’s important to know what takes place when OSHA knocks on the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 54 Employment Record Keeping Requirements Which records should be kept and for how long? . . . Nov 54

Safety

Water Well Journal Q & A Greg Esborg, Preferred Pump & Equipment LP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 32 Impact of the 2013 Colorado Floods The groundwater industry weighs in on a host of issues regarding this natural disaster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dec 35

Solvent Safety Protect yourself and the aquifer from exposure to hazardous chemicals. . . . . . . . . . . . . . . . . . . . . . . . Mar 19 Where the Rubber Meets the Road Proper tire care and maintenance keeps your rig on the road and your drivers safe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 23 Let’s Talk Safety With a safe work system in place, your crew has the opportunity to work safely every day. . . Jun 32 Decontamination Basics Prevent cross contamination and worker injuries by working with clean equipment. . . . Jul 27

Water Well Personalities

Safety Matters, by Victor D’Amato, Mary DeVany, Steven Fess, Gary Ganson, Jack Glass, and Michael McCullion

The Water Works, by Ed Butts, PE, CPI

Safety in Disasters Part 1: Disaster preparedness is the key to keeping workers safe on the job. . . . . . . . . . . . . . . . . . Jan 26 Safety in Disasters Part 2: Proper steps in recovery can lessen the impact of a disaster. . . . . . . . . . . . . . . . . . . Feb 34 Hot Topic It’s critical to know the welding process and how to remain safe at the job site. . . . . . . . . . . . . . . . . . . . Mar 36 Ergonomic Safety There’s no OSHA standard in sight, but it’s still an essential best practice. . . . . . . . . . . . . . Apr 28 Keeping Young Workers Safe They’re often enthusiastic and energetic, but that can lead to unnecessary injuries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . May 56 Taking the Sting Out of Insect Exposure Know the risks and steps to take when exposed to summer insects. . . Jun 34 Traffic Incident Management Make sure your crew sets up properly and knows the hazards of working near roadways. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jul 40 Bloodborne Pathogens Standard You need to know about this standard because it can apply to the drilling industry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 34 Medical Marijuana in the Workplace The changing laws complicate keeping drug testing programs current. . . Sep 40 What to Expect During an OSHA Inspection It’s important to know what takes place when OSHA knocks on the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oct 54 Wellness Programs: A Bargain at Any Cost The smallest employers can have outstanding wellness programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nov 48 NFPA 70E and Electrical Safety Making sure you know what you don’t know is critical. . . . . . . . . . . . . . . . . . Dec 40

Murphy’s Law Flexcon Industries engineer Lucas Murphy designs and races off-road vehicles. . . . . . . . . . . . . . . Apr 25 Gone Diving Kelly Clark combines love for diving in pump and filtration business. . . . . . . . . . . . . . . . . . . . . . . . . . Jun 29 Giving Back Incoming NGWA President Griffin Crosby Jr. is passionate about the groundwater industry. . . . . . . . . . Oct 50 Man on a Mission Ken Wood is striving to provide clean drinking water to those living in Africa. . . . . . . . . . . Nov 28

Engineering of Water Systems Part 10(c)— Hydrodynamics, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . Aug 46 Engineering of Water Systems Part 11(a)— The Source: The Well . . . . . . . . . . . . . . . . . . . . . . . . . Nov 58

Well Rehabilitation Solvent Safety Protect yourself and the aquifer from exposure to hazardous chemicals. . . . . . . . . . . . . . . . . . . . . . . . Mar 19 Well Rehabilitation: Part 1 Best practices step by step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 21 Well Rehabilitation: Part 2 A case study . . . . . . . . . Sep 29

Your Money, by William J. Lynott Sound Advice Make sure your financial advice comes from someone you can trust. . . . . . . . . . . . . . . . . . . . . . . . . Feb 40 Avoid at All Costs Don’t make these money mistakes that can significantly impact your finances. . . . . . . . . . . . . . . . Apr 34 A Strong Relationship Know all of the benefits of relationship banking when you choose where to put your money. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jun 42 A Thief in the Company Your company can be like family, but be careful as theft among employees is common. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aug 40 Going Solo Individual 401(k) plans are great investment options for small business owners. . . . . . . . . . . . . . . . Oct 64 Economic Roller Coaster Methods from the past may be the best way to ride the ups and downs. . . . . . . . . . . . . . . Dec 52

State Associations Putting On Valued Events A lot of work goes into putting on events for the Colorado Water Well Contractors Association. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mar 52

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Water Well Journal December 2013 71/

Classified Advertising/Marketplace 15 Bits Bits, subs, stabilizers, hole openers, etc. Over 10,000 bits in stock.

R L C Bit Service Inc. 8643 Bennett Rd. P.O. Box 714 Benton, IL 62812 www.rlcbit.com

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72/ December 2013 Water Well Journal

Rick Corn E-mail: rlcbit77@frontier.com

22 Business Opportunities WELL DEVELOPMENT: AirBurst Technology, LLC is seeking qualified individuals or businesses to partner with ABT, in select areas of the country, to represent ABT and perform AirBurst well development services. Target customers are drillers and pump installers, municipalities, industry, irrigators and livestock farmers. Applicants must have an ongoing related water well industry business or previous experience, have an excellent working knowledge of water wells, have existing relationships with drillers and pump installers. A small investment is required. AirBurst will provide equipment and maintain ownership of equipment. Training will be provided at your USA site at minimal cost. Please visit our website at www.airbursttech.com and complete the AirBurst Partner Form at “contact us”.

BREAKOUT TOOLS SEMCO Inc. All Hydraulic Hydrorench S110H In Stock 1-10 Four Rollers Breaks Pipe Make Pipe to Torque Specs 800-541-1562

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57 Direct Push Supplies

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71 Drilling Equipment

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Water Well Journal December 2013 73/

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Creditâ&#x20AC;&#x2C6;Cards Accepted

Phone:

(936) 336-6200 (800) 337-0163 Fax: (936) 336-6212 E-Mail: StandardManufacturing @yahoo.com Web site: www.standardmfg.com

Dealers Wanted

SkyRex Water Well Elevators 2 thru 36 Also lightweight PVC elevators Now Available!

â&#x20AC;&#x153;Complete Reverse Circulation Drill Stringsâ&#x20AC;?

Rex McFadden 7931 19th Lubbock, TX 70407

Ph (806) 791-3731 Fax (806) 791-3755 www.rexmcfadden.com

90 Equipment New Low Prices

Low yield well? Get more water without overpumping. www.wellmanager.com â&#x153;&#x201D; Use on wells yielding as little as 0.10 gpm. â&#x153;&#x201D; Turn-key collection and delivery system. â&#x153;&#x201D; Fits through 24â&#x20AC;? doors. â&#x153;&#x201D; Good money from bad wells. For more information, log-on or call 800-211-8070. ÂŠ Reid Plumbing Products, LLC

Put your companyâ&#x20AC;&#x2122;s message here! Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

105 Injection Pumps

JOURNAL

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Classified Advertising Rates Well Manager

Classified Ads Line Classified AdsClassified DisplayDisplay Ad

â&#x20AC;&#x153;Overpumpingâ&#x20AC;? Single column 21â &#x201E;4 inches wide (21â &#x201E;4 columnâ&#x20AC;&#x201D;approx. 39 letters Water Well Journal OR and spaces per line): B&W 2 col 4.25â&#x20AC;? x 2â&#x20AC;?column 411â &#x201E;16 inches wide Double $8 per line, $32 minimum 1-2-12 (per column inch â&#x20AC;&#x201C; min. depth (4 lines) 1570 WM 2 column inches): There is no discount for multiple 1 month: $60 per inch runs. 3 months: $58 per inch No new equipment advertising 6 months: $55 per inch accepted in line advertisements. 12 months: $49 per inch

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To place a classified advertisement in Water Well Journal, please send ad text to Shelby Fleck by e-mail at sfleck@ngwa.org or fax to 614 898.7786. Upon receipt, you will be contacted and provided a quote. Thank you! 74/ December 2013 Water Well Journal

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waterwelljournal.com

115 Mud Pumps

106 Installation Accessories

Hydraulic drive mud pumps â&#x20AC;&#x201D;small and lightweightâ&#x20AC;&#x201D;

71/2 10 duplex pump â&#x20AC;˘ Fits in the place of a 5 6 â&#x20AC;˘ Pumps 300 GPM at up to 800 PSI â&#x20AC;˘ Weighs 1000 lbs. less than a 5 6 â&#x20AC;˘ Single and three cylinder models also available

Centerline Manufacturing

Heat Shrink from B&B Wholesale "We are the heat shrink people" - Heat shrink kits for #14 to 4/0 wire - Volume pricing - Custom kits made to order - Private labeling available - Quick shipping - Four types of heat shrink tubing in stock - Large selection of installation accessories including pressure gauges, tapes, valves and tank ďŹ ttings packages Supplying "Made in USA" heat shrink tubing to pump and well installers since 1994.

U.S Pat. #6,769,884 and others pending

800-593-9403

903-725-6978

www.centerlinemanufacturing.com

101 Grouters 7$1. &217,18286 )/2: *5287 3803 *30 $1' 35(6685(6 83 72 36, &RQWLQXRXV SXPSV DQG PL[ EHQWRQLWH WKHUPDO HQKDQFHG JURXW RU FHPHQW JURXW IRU D QRQ VWRS JURXWLQJ RSHUDWLRQ *HR /RRS 7DQN 'LHVHO Â&#x2021; *30 FRQWLQXRXV IORZ DW Â&#x2021; SUHVVXUHV XS WR 36, Â&#x2021; 0L[ LQ RQH WDQN ZKLOH SXPSLQJ Â&#x2021; RXW RI WKH RWKHU Â&#x2021; 7ZR JDOORQ VWDLQOHVV VWHHO PL[LQJ WDQNV Â&#x2021; /DUJH [ SLVWRQ SXPS ZLWK Â&#x2021; FKURPH OLQHUV Â&#x2021; *30 ZDWHU ILOO SXPS ULQVH OLQH Â&#x2021; +3 F\OLQGHU ZDWHU FRROHG Â&#x2021; .XERWD GLHVHO HQJLQH &KHFN RXW RXU IXOO OLQH RI JURXW SXPSV DQG DFFHVVRULHV DW

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Add a color to your display classified ad for only $49. Please call Shelby to make arrangements 1-800-551-7379 ext. 523

Twitter @WaterWellJournl

Water Well Journal December 2013 75/

125 Pump Hoists 2013 Ford Trucks Available

S4,000 Pump Hoist, 8,000# cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . $14,245

S6,000 Pump Hoist, 16,000# 3L cap., 35 telescoping mast, 30 gal. oil tank, hydro pump, 5T safety hook, hydro controls and variable speed engine control . . . . . $16,445

S8,000 Pump Hoist, 22,000# 3L cap., 36 telescoping mast, 30 gal. oil tank, hydro pump, 7T safety hook, hydro controls and variable speed engine control . . . . . $20,845

S10,000 Pump Hoist, 30,000# 3L cap., 40 telescoping mast, 30 gal. oil tank, hydro pump, 9T safety hook, hydro controls and variable speed engine control . . . . . $28,545 S12,000 Pump Hoist, 48,000# 4L cap., 44 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 11T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,945

S15,000 Pump Hoist, 60,000# 4L cap., 48 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $40,645

S20,000 Pump Hoist, 80,000# 4L cap., 40 telescoping mast, 6000# tail out line, 72 gal. oil tank, hydro pump, 13T safety hook, hydro controls and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $53,845 S25,000 Pump Hoist, 100,000# 4L cap., 40 telescoping mast, 6000# tail out line, 100 gal.

oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $61,545 S30,000 Pump Hoist, 120,000# 4L cap., 40 telescoping mast, 6000# tail out line, 100 gal. oil tank, hydro pump, 15T safety hook, hydro control and variable speed engine control . . . . . . . . . . . . . . . . . . . . . . . . . . . . $76,945

Equipment in Stock

5T Smeal, PR, bed, toolboxes, 2004 Ford F-650, Cummins . . . . . . . . . . . . . . . $34,950

S8,000H SEMCO, 36 , 2 spd., RC, 2-PR, aux., SB w/platform, w/1998 International 4700 . . . . . . . . . . . . . . . . . . . . . . . . $48,950

S6,000 SEMCO, 35 , 16,000# cap., 2 spd., RC, sand-reel, oil cooler, deck engine, 2-96 boxes, 2-PR, 11 bed, 2011 Ford F-350 gas, auto., 4 4 . . . . . . . . . . . . . . . . . . . $59,410

S8,000 SEMCO, 44 , 22,000# cap., 2 spd., PTO, oil cooler, 1500 cap. sandreel, RC, PR, aux., 2-48 , 2-96 toolboxes, 12 bed, bumper w/rec. hitch, 2013 Dodge 5500, 6.7L diesel, 6 spd., manual, 4 4 . . . . . . . . . . . . $91,967

SEMCO Inc.

P.O. Box 1216 7595 U.S. Highway 50 Lamar, CO 81052 (719) 336-9006 / (800) 541-1562 Fax (719) 336-2402 semcopumphoist@yahoo.com www.SEMCOoflamar.com See our ad on page 13.

129 Pumps Stop dry start problems with

Vesconite Hilube

bushingsG Can run dry

G G G G G

G Increase MTBR Low friction No swell G Avoid shaft Increase MTBR seizures Reduce electricity Quick supply

Tollfree 1-866-635-7596 vesconite@vesconite.com www.vesconite.com

76/ December 2013 Water Well Journal

DEPENDABLE WATER...WHEREVER YOU ARE

Reliant Solar/Electric Water Pump™

FOR SALE: 2003 Ford F-550 diesel 4 4, 11 utility bed, 82K mi. w/Cyclone F-40 Hoist w/spudder. Very good condition. $30,000. Call (812) 882-8053 or ryan@ hackerplumbing.com.

Didn’t find what you were looking for? Try NGWA’s Career Center at www.careers.ngwa.org for more opportunities. Whether you are looking for the right job or the right employee, the NGWA Career Center can provide you with an industry-specific listing to hone your search. Questions? Call Rachel at 800 551.7379, ext 504, or e-mail rgeddes@ngwa.org.

137 Services

REPAIRS: Eastman deviation survey clocks (mechanical drift indicators) repaired. We also have three, six, and twelve degree angle units, charts, and other accessories in stock. Call Downhole Clock Repair, (325) 660-2184. ABCC Drilling LLC is ready and willing to help our drilling industry brothers. Crews available for hire with or w/o drill rig. Call (610) 791-9500 or visit our web site: www.abccdrilling.com

Rugged, Simple, Affordable

www.artisanpumpco.com

waterwelljournal.com

135 Rigs Drill Faster, Cheaper, Smarter. www.sonic-drill.com

SONIC DRILL CORPORATION Suite 190, 119 N. Commercial St, Bellingham, WA 98225 1.604.792.2000 (ext 104) or 1.604.306.3135

ABCC Drilling LLC is ready and willing to help our drilling industry brothers. Crews available for hire with or w/o drill rig. Call (610) 791-9500 or visit our web site: www.abccdrilling.com

Put your company’s message here! Classified advertising is a great way to reach the water well industry. Call Shelby to make arrangements at 1-800-551-7379 ext 523.

New condition, completely restored and rebuilt 1974 Super George SG-48 mounted on a 1975 International Harvester truck, Tandem axle with 35,000 original miles. Brand new. $112,000 O.B.O. Call Rick. 1-305-910-4758 Cell. Or rickbluewater @gmail.com. Miami, Florida. U.S.A. FOR SALE: Reverse circulation/bucket rig. 2007 Gus Pech on Freightliner. 300 new 8 reverse tools 30 bit, 20 rods, air lift circ. 100 , 4 scope with 30 bucket. Diesel up and down, Hi torque, 4 jacks, hose winder, derrick push out, good machine 400K. More tools available, will seperate. Call Gary Sisk (816) 517-4531.

133 Rig Parts Enid Drill Systems Inc www.eniddrill.com Enid Drill Systems Inc 580-234-5971 www.eniddrill.com Fax 580-234-5980 580-234-5971 Fax 580-234-5980

160 Trucks 30-Freightliner Trucks 6 6, 60 Series Detroit, HT740, Allison Trans., Rockwell Axle, 68KGVW, 315/80 R22.5 Michelin, Low Miles SEMCO, Inc. Phone (800) 541-1562

4510 E Market, Enid, OK 4510 E Market, 73701 Enid, OK USA 73701 USA

x New rigs—custom designs x x New rigs—custom designs Quality rig repair service x x Quality rigused repair service needs New and equipment x x New and used equipment needs “Transfer of Technology” - the x “Transfer Technology” - the must haveofbook for all drillers! must have book for all drillers!

139 Slotting Machines J & K To o l C o m p a n y

Did you know? Water Well Journal classified advertisements appear online (at no additional cost) each month at www.waterwelljournal.com.

Check it out! Twitter @WaterWellJournl

PVC Screen Slotting Machines

PVC Threading Machines

Perforating Machines Affordable, easy to operate automated machines with touch screen programming.

www.jktool.com sales@jktool.com Tel 320-563-4967 Fax 320-563-8051

Water Well Journal December 2013 77/

176 Water Level Measurement

Phone: 760-384-1085

Geokon, Inc. manufactures high quality hydrological instrumentation suitable for a variety of ground water monitoring applications. Geokon instruments utilize vibrating wire technology providing measurable advantages and proven long-term stability.

Geokon, Incorporated 48 Spencer Street Lebanon, New Hampshire 03766 | USA

Fax: 760-384-0044

Didn’t find what you were looking for?

Ground Water Monitoring Instrumentation

The World Leader in Vibrating Wire Technology

178 Water Treatment

Try NGWA’s Career Center at www.careers.ngwa.org for more opportunities. Whether you are looking for the right job or the right employee, the NGWA Career Center can provide you with an industry-specific listing to hone your search. Questions? Call Rachel at 800 551.7379, ext 504, or e-mail rgeddes@ngwa.org.

1 • 603 • 448 • 1562 1 • 603 • 448 • 3216 info@geokon.com www.geokon.com

78/ December 2013 Water Well Journal

waterwelljournal.com

180 Water Trucks Specializing in quality custom built epoxy coated Flattanks any gallon or tank length sizes with or without material handling IMT cranes. All tanks are sandblasted and painted with polyurethane paint. Many options available. Engineered for convenience and durability, allows the user to operate at any type of drilling operation. Our drill site Flattanks support trucks are built with simplicity and functionality. Call us for our used truck – new tank inventory list.

2005 7500 International with a new 2300 gallon Flattank. $90,000 total package. Call (406) 466 2146.

JOURNAL

NORTHWEST FLATTANKS Steve Wipf (406) 466-2146 E-mail: steve@northwestflattanks.com

Cell (406) 544-5914 www.northwestflattanks.com

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

Get More Details with WWJ Buyers Guides Get more product information with Water Well Journal ’s buyers guides online. The complete guide with the ability to search by company name, product type, and location is available at http://info.ngwa.org/wwjbg/. You can also view the annual rigs and pumps buyers guides at WWJ ’s online home at http://waterwelljournal.org/. Check them out today! Statement required by the act of August 12, 1970, Section 3685, Title 39, United States Code showing the ownership, management, and circulation of: Water Well Journal, publication number 0043-1443, published monthly at 601 Dempsey Rd., Westerville, OH 43081 for October 2013. Number of issues published annually: 12. Annual subscription price: $115 domestic; $150 international. The general business offices of the publisher are located at 601 Dempsey Rd., Westerville, OH 43081-8978. The names and addresses of the publisher, editor, and managing editor are: publisher, Thad Plumley, 601 Dempsey Rd., Westerville, OH 43081-8978; editor, Thad Plumley, 601 Dempsey Rd., Westerville, OH 43081-8978; managing editor, Mike Price, 601 Dempsey Rd., Westerville, OH 43081-8978. The owner is National Ground Water Association, 601 Dempsey Rd., Westerville, OH 43081-8978. The names and addresses of stockholders owning or holding 1 percent or more of the total amount of stock are: None.

Twitter @WaterWellJournl

Get Safety Resources Online You can never be too safe, so take advantage of safety resources online. Go to the Web site of the National Ground Water Association and check out the resources it has available at www.NGWA.org/ProfessionalResources/safety/pages. Also while you’re at the Web site, make sure to check out NGWA Press’ newest safety item, Safety Meetings for the Groundwater Industry, a set of 52 sheets that provide information so companies can hold weekly safety meetings on topics specific to their industry.

Known bondholders, mortgagees, and other security holders owning or holding 1 percent or more of total amount of bonds, mortgages, or other securities are: None. The average number of copies each issue during the preceding 12 months are: a. Total number of copies printed: Net press run: 20,416 b. Paid and/or requested circulation: 1. Mail subscriptions: 18,537 2. Sales through dealers and carriers, street vendors, and counter sales: 0 c. Total paid and/or requested circulation: 20,416 d. Free distribution by mail, carrier, or other means: samples, complimentary and other free copies: 0 e. Distribution outside the mail: 0 f. Total free distribution 0 g. Total distribution 18,537 h. Copies not distributed: 1,879 i. Total: 20,416 j. Percent paid and/or requested circulation: 100%

The actual number of copies of single issue published nearest to filing date are: a. Total number of copies printed: Net press run: 20,000 b. Paid and/or requested circulation: 1. Mail subscriptions: 18,937 2. Sales through dealers and carriers, street vendors, and counter sales: 0 c. Total paid and/or requested circulation: 20,000 d. Free distribution by mail, carrier, or other means: samples, complimentary and other free copies: 0 e. Distribution outside the mail 0 f. Total free distribution 0 g. Total distribution: 18,937 h. Copies not distributed: 1,063 i. Total: 20,000 j. Percent paid and/or requested circulation: 100% I certify that the statements made by me above are correct and complete. Thad Plumley Publisher

Water Well Journal December 2013 79/

184 Well Packers

185 Well Rehab

Packers

You can

& Replacement Elements for

Water Well Hydro-Fracturing Durable & fast deflating - so you can get on with the next frac! 4.33â&#x20AC;? OD and 4.75â&#x20AC;? OD standard Custom sizes on request Visit our website for our full line of downhole tools

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waterwelljournal.com

JOURNAL

184 Well Packers • CUSTOM BUILT PACKERS

A PUBLICATION OF THE NATIONAL GROUND WATER ASSOCIATION

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PRODUCTS

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Line Classified Ads

(2 ⁄4 column—approx. 39 letters and spaces per line): $8 per line, $32 minimum (4 lines) 1

There is no discount for multiple runs.

No new equipment advertising accepted in line advertisements.

Display Classified Ads

Single column 21⁄4 inches wide OR Double column 411⁄16 inches wide (per column inch – min. depth 2 column inches): 1 month: $60 per inch 3 months: $58 per inch 6 months: $55 per inch 12 months: $49 per inch

• COMPETITIVE PRICES

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186 Well Screens Stainless Steel Carbon Steel Galvanized Steel Wedge-Wire

Well Screens

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Toll-free: 800.577.5068 info@alloyscreenworks.com www.alloyscreenworks.com

Add a spot color to your display classified advertisement for $49 per insertion.

Deadlines: First day of the preceding publication of magazine (December 1 for February issue). No guarantees after that date. This applies to renewals, cancellations, and any revisions. All classified ads must be prepaid by check or credit card. Commission rates do not apply to classified ads. Current month’s classified ads are posted on our Web site at www.ngwa.org/pdf/classify.pdf for no extra charge. To place a classified advertisement in Water Well Journal, please send ad text to Shelby Fleck by e-mail at sfleck@ngwa.org or fax to 614 898.7786. Upon receipt, you will be contacted and provided a quote. Thank you! Twitter @WaterWellJournl

●

Fuel Sensor Strip

Water Well Journal December 2013 81/

Circle card no. 1

INDEX OF Card No./ Page 2M Co. (800) 336-4631 www.2mco.com A.Y. McDonald Mfg. (800) 292-2737 www.aymcdonald.com AquaLocate (800) 251-2920 www.aqualocate.com Ashland Specialty Ingredients www.ashland.com/ dispersiblecmc Baroid (877) 379-7412 www.baroididp.com Better Water Industries (507) 247-5929 www.betterwaterind.com Boshart Industries (800) 561-3164 www.boshart.com C.R.I. Pumps www.cripumps.com Central Mine Equipment (800) 325-8827 www.cmeco.com Cotey Chemical (806) 747-2096 www.coteychemical.com Eno Scientific (910) 778-2660 www.enoscientific.com GEFCO/King Oil Tools (800) 759-7441 www.gefco.com

IBC

Card No./ Page Geo-Hydro Supply (800) 820-1005 www.geohydrosupply.com Geoprobe ® Systems (800) 436-7762 www.geoprobe.com Grundfos Pumps (913) 227-3400 www.us.grundfos.com Hydro Pump Co. (800) 728-0878 www.hydropump.net In-Situ (800) 446-7488 www.in-situ.com Laibe/Versa-Drill (317) 231-2250 www.laibecorp.com Lorentz Solar Water Pumps (888) 535-4788 (866) 593-0777 www.lorentz.de MARL Technologies (800) 404-4463 www.marltechnologies.com Merrill Mfg. (712) 732-2760 www.merrillmfg.com Mount Sopris Instruments (303) 279-3211 www.mountsopris.com NGWA/Bookstore (800) 551-7379 www.ngwa.org

IFC

19 OBC

Card No./ Page NGWA/Certification (800) 551-7379 www.ngwa.org NGWA/ConsensusDOCS (800) 551-7379 www.ngwa.org NGWA/Membership (800) 551-7379 www.ngwa.org NGWA/NGWREF (800) 551-7379 www.ngwa.org/ngwref NGWA/Pacific Northwest Ground Water Expo (800) 551-7379 www.ngwa.org/ngwref NGWA/Water Well Journal Web site (800) 551-7379 www.waterwelljournal.com North Houston Machine (800) 364-6973 nhmi2@earthlink.net Pentair Water (262) 728-5551 www.pentairwater.com Premier Silica (800) 947-7263 www.premiersilica.com Pullmaster Winch (604) 594-4444 www.pullmaster.com

24 48

50 57

26 27

10 20

ADVERTISERS Card No./ Page SEMCO (719) 336-9006 www.semcooflamar.com Shakti Pumps (818) 231-0455 www.shaktipumps.com Southwire (770) 832-4590 www.southwire.com Star Iron Works (814) 427-2555 www.starironworks.com Texas Ground Water Association (512) 472-7437 Unitra (281) 240-1500 www.unitrainc.com Water-Right (920) 739-9401 www.water-right.com Well-Vu Camera (800) WELLVU1 www.wellvu.com Western Rubber & Manufacturing (281) 590-1185 (281) 442-1124 (fax) WILO USA (403) 276-9456 www.wilo-na.com Worldwide Electric (800) 808-2131 www.worldwideelectric.net Wyo-Ben (800) 548-7055 www.wyoben.com

CONSTRUCTION CONTRACTS CAN MAKE THE DIFFERENCE BETWEEN PROJECT SUCCESS AND FAILURE. NGWA Members ConsensusDocs are a better Recieve way to build and help you 20% Disco unt achieve better project results! ConsensusDocs contracts are developed by owners, contractors, sureties, and design professionals to advance the project’s best interest. Special guidance for water well drilling and related services is available, including public works wells, large commercial and industrial wells, and high-volume irrigation wells. And now there’s one available for the geotechnical market, as well!

www.NGWA.org/ConsensusDocs

Twitter @WaterWellJournl

Circle card no. 25

Water Well Journal December 2013 83/

CLOSING

TIME

Drilling takes place at a job site in Snyderville, Pennsylvania. Werner & Sons Well Drilling did the drilling for a residential system.

Werner & Sons Well Drilling in Easton, Pennsylvania, have a cable tool rig working at a job site in Heryville, Pennsylvania. Werner & Sons is a family-run drilling business with more than 50 years of service.

A deep well hand pump sits in front of a house in Sciota, Pennsylvania. While the house is abandoned, the well is still functional. All photos courtesy of Ray Eccleston. Eccleston is a retired water well driller who has taken up photography. His work has been published in numerous magazines and calendars.

“Closing Time” is the page of Water Well Journal that showcases—you! It will always feature a few pictures of people at work at job sites around the world. Please send in photos and brief descriptions and you just

84/ December 2013 Water Well Journal

may be the subject on the last page of an issue of WWJ. And remember, if your photo is selected as the cover image of WWJ, you receive $250. If your photos are selected, you will be

asked to fill out a photo disclaimer form that grants the National Ground Water Association the royalty-free right to display the photos. Please send high-resolution digital photos to tplumley@ngwa.org.

waterwelljournal.com

Circle card no. 8

Irrigation, With Solar? SOLAR WATER PUMPING EXELLENCE

Irrigation Solutions

Winning Partnership

If you thought solar water pumps were for small applications think again. Irrigation is the biggest growth application for solar water pumps. With reducing solar module prices and high efficiency pumps, solar makes more sense than diesel or expensive grid connections.

LORENTZ™ is an agile manufacturer that specializes in off-grid solar products. Our specialized distribution in the USA offers the highest value proposition and allows dealers healthy margins by selling through pro-channels.

SURPRISING UP TO 1150GPM AND UP TO 2000 FT. LIFT

EFFICIENT THE MOST EFFICIENT PUMPS AVAILABLE

WIDE RANGE OVER 90 MODELS TO MEET EVERY NEED

Speak To One Of Our Premier Distribution Partners In The U.S. About What Is Possible With Lorentz Pumps

American West Windmill&Solar

888.535.4788 WWW.AWWASC.COM

866.593.0777 WWW.GENPRO.US

Power From Above, Water From Below.

2013 is the 20th anniversary of LORENTZ, a lifetime of experience in the solar water pumping industry - visit www.lorentz.de to find out more Circle card no. 19