Commercial >> Burton Construction - Riding Arena for the Disabled
The new covered equestrian arena also includes an attached operations centre and covered boxes for grooming and preparing Rotorua RDA’s 14 horses.
PEARCE FLOORING Carpet Store
YOUR NUMBER 1 LOCAL FLOORING STORE Carpet and vinyl flooring for residential and commercial customers Whether you require flooring for your residential home or commercial premises, Pearce Flooring Carpet Store can attend to your individual needs. We specialise in all flooring except ceramic tiles.
Talk to us about: • Carpet including carpet tiles • Carpet underlay • Vinyl • Plank tiles • Commercial flooring
SHOWROOM: 91 Old Taupo Rd, Rotorua | PH: 07 348 0615 Email: office@pearceflooring.co.nz | www.pearceflooring.co.nz
Personalised flooring service with no pressure Pioneering flooring installer Malcolm Pearce has brought the benefits of being New Zealand’s first fully mobile carpet and vinyl retail service back into the showroom, giving clients a personalised service which aims to inform and assist rather than harass. Malcolm has been covering the floors of Rotorua since 1978, starting out as an independent flooring installer. By 1982, he had started the country’s first mobile flooring service, supplying product direct from local manufacturers, after seeing the idea in action while on a wind surfing holiday in Hawaii. Around the same time, Malcolm says he bought one of the first mobile phones, a Panasonic unit which actually took up his entire briefcase. “There was very poor reception in those days, and I could only get service on my phone in certain parts of town,” he says. “But I persevered. The way I was running my business, I needed to get in touch with my suppliers while I was still in my customers’ houses, organise delivery then go back to install their flooring.” He says the mobile business was very well received by Rotorua residents, particularly by the customers who preferred not to go into a shop to be pestered by pushy sales people. “They wanted someone to come and help them, and give them an opinion and some advice,” he says.
“That’s the way I continue to run the business, and even today in the shop we make sure customers are not pressured.” Malcolm opened Pearce Flooring Carpet Store in Old Taupo Road in 2005, and brought contract installers on board allowing him to dedicate his time to ensuring the shop is fully stocked with high quality carpets and vinyls, providing customers with the best ranges at competitive prices. The mobile operation is still running, with two mobile showrooms on the road taking samples out to clients, so they can see how different products fit within their home or business. “Of course we have a lot more ranges available now, so we get an idea of what people are after first and load up a range of samples we think they could be interested in,” Malcolm says. As a Flooring Foundation member, Pearce Flooring Carpet Store is privy to group buying price advantages and special product ranges, and these benefits are passed directly on to customers. In other brands, Pearce Flooring Carpet Store only deals with reputable suppliers who consistently deliver high quality products, such as Jacobsen, Karndean, Tarkett, Polyflor, RML Flooring, James Halstead, Newflor and Autex Industries. A free measure and quote service is available for all Rotorua customers.
Building Innovations NZ 9