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Wa t erfor d ch am ber

Issue 04 • Q3 2018

A NATIONAL CONVERSATION DEE HUTCHINSON

 WITH DUBLIN CHAMBER

 COLLEGE DROP-OUT TO INTERNATIONAL COACH

SUCCESS IS CLOSER THAN YOU THINK

BUDGET 2019

 SE ACTION PLAN FOR JOBS

 PRE-BUDGET SUBMISSION

GROWTH POTENTIAL FOR THE REGION

JULIE SINNAMON, ENTERPRISE IRELAND CEO


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Issue 04 • Q3 2018

CONTENTS Message from Waterford Chamber CEO

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t has certainly been a busy summer in Waterford Chamber preparing in earnest for the remainder of the year. Throughout this issue you will see a strong focus on collaboration. We speak to Anne O’Leary, President of Dublin Chamber, on having a ‘National Conversation’ on supporting each other to ensure growth. In a similar vein, I have been working closely with the CEOs of Dublin, Galway, Cork and Limerick Chambers to create a lobbying group for the five cities to ensure we are all working together on national issues. Locally, we are pleased to announce the proposed transition of Tramore Chamber members to Waterford Chamber. In line with our existing Policy Advisory Panels, we will be establishing a new group who will specifically focus on the business interests in Tramore. We look forward to developing our relationship with the Tramore business community and are committed to tackling the ongoing issues and supporting the fantastic initiatives that are already in place. Based on extensive feedback, we have tweaked and improved the second Regional Leaders Programme and are currently taking bookings. We are delighted to have secured 50% funding for all participants through Waterford Chamber Skillnet and are also offering

start-ups a year’s free membership to Waterford Chamber if they sign up to the programme, as an additional support. WIT have agreed to come on board as partners this year, along with Skillnet and Bausch + Lomb, again showcasing that by working together we can achieve so much. Meanwhile, we have also been actively working on Toys4.0Engineers throughout the summer. Julie Sinnamon, CEO of Enterprise Ireland, who is featured on our cover and interviewed extensively inside, will make the opening address on October 11th, along with a host of other key note speakers. We are delighted to have support from Enterprise Ireland, the IDA, SIMI, Bord Bia, Waterford Chamber Skillnet, Cobotics Skillnet, Waterford Institute of Technology and Waterford Local Enterprise Ireland. There are busy times ahead and as always we welcome your contributions and feedback and look forward to meeting you at various events before year end. Gerald Hurley CEO, Waterford Chamber

08 COVER STORY “We see growth opportunities across all sectors for innovative companies with competitive propositions.” – Julie Sinnamon, CEO, Enterprise Ireland

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“Success is closer than you think.” – Frank O'Regan

“Failure is a powerful teacher.”– Dee Hutchinson

“There is a clear appetite for collaboration.”– Anne O'Leary

NETWORK • Q3 2018

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Issue 04 • Q3 2018

CONTENTS 12

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45 years and still growing — Fieldmaster

€150m investment in West Pharma facility

Waterford and Tramore Chambers join forces

PUBLISHED BY: Waterford Chamber of Commerce

44 FEATURE A summer of festivals “Council recognises the importance of festivals.”

– Orna Holohan, Tourism Officer

2 George’s Street, Waterford Tel: 051 872639 Email: info@waterfordchamber.ie Web: www.waterfordchamber.ie Editor: Lynda Lawton Design: Michael Lynagh Advertising: Angela Jackman DISTRIBUTION: Digital copy emailed to 1,000+ contacts, uploaded to Chamber

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A regional city of growth and opportunity Kneisel Jewellers: There's no place like home Chamber Pre-Budget Submission Magical line-up for Amplitude Movers & Shakers PAYE Modernisation... Are you ready? Brexit: The closer we get, the less certain we are Mind Over Matter for Aware Big Deise Sleep Out Gallery Membership Directory

website and social media (10,000+ followers). 500 print copies. © WATERFORD CHAMBER OF COMMERCE 2018 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Waterford Chamber of Commerce. IMAGE CREDITS: Photos on pgs.24-25 by David Murphy Studio. Image of North Quays courtesy of Fewer Harrington & Partners. Photo of Abbey Quarter courtesy of investkilkenny.ie. Photo of The Hatch Lab courtesy of Kirsty Little, The Hatch Lab. Photos of Enniscorthy Bypass courtesy of M11 Enniscorthy Joint Venture. Photo on pgs. 22-23, 51-53 by Paddy Tubbritt. Icon made by Freepik from www. flaticon.com.

 Visit www.waterfordchamber.ie for the online edition 04

NETWORK • Q3 2018


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A regional city of growth and opportunity  By KATHRYN KIELY, President, Waterford Chamber

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n what was certainly one of the most glorious summers in decades, Waterford’s beauty, creativity and culture was very much to the fore for all to experience. The diversity of the festival programmes showcasing our city’s and county’s talent in art, street theatre, music, food and sport not only enriches ‘the Waterford experience’ as a place to live and visit - but underpins the defining qualities of our city and county rooted in heritage, innovation and a sense of community. Also throughout the summer months we saw tangible progress on some of the key projects which are transforming the city’s skyline, such as demolition works on the North Quays, progression on the extension of ArcLabs innovation centre and the new wing of Waterford University Hospital, and the official opening of West Pharmaceutical Services, a €150m investment in Waterford – all very significant indicators of confidence in Waterford as a regional city of growth and opportunity. On assuming the role of President three months ago one of the key themes that I prioritised was on enhancing connections at

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a local, national and international levels. I can certainly vouch that over the summer months the Chamber team have been extremely active on this front. In this short time period we had meetings with Ambassadors from Britain, Germany and Canada during their visits to Waterford. Engagement with Chambers in the 4 other cities has been formalised through the establishment of a lobbying network focussing on development issues common to the 5 urban centres. Very significantly at a local level the board and members of Tramore Chamber of Tourism and Commerce have recently agreed to come together under the auspices of Waterford Chamber of Commerce, making for a stronger collective voice representing the interests of the business community. Connecting with members through a series of one to one visits by the Chamber team to company sites over the summer period was also extremely insightful on assessing business sentiment in Waterford and also to hear firsthand of their opinions and challenges. Advocating to Government on behalf of our members is core

to what Chamber is about. Most recently on this front Waterford Chamber, informed by its members, presented its Pre-Budget submission to Government. While business confidence in Waterford remains steadfast, central themes in our submission focus on the need to deliver on key infrastructural projects for Waterford and the wider South East, the necessity to develop and attract talent and skills, taxation issues and the challenges that Brexit presents. In the coming months Waterford Chamber and Waterford Chamber Skillnet promises to deliver a very interesting and relevant programme of activities, events and training programmes, some of which you will read about in this edition of Network. In my role as President I very much look forward to meeting with you as members of Waterford Chamber, representatives of our diverse community. Finally we are grateful to all the contributors and supporters of this publication and do appreciate your feedback and ideas for future publications. Enjoy the read!

NETWORK • Q3 2018


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COVER STORY

Growth potential for the region Ahead of her visit to Waterford for Toys4.0Engineers Conference & Expo in WIT Arena on October 11th, Lynda Lawton spoke to Julie Sinnamon, CEO of Enterprise Ireland, on the growth potential for the South East and the supports available for business as the recovery continues. Q: Waterford has a strong advanced manufacturing base with strengths in ICT, International services, life sciences and tech, all of which will be showcased at Toys4.0 Engineers. As the Capital City of the South East, Waterford is facing into a period of tremendous growth. What do you see as the core opportunities in the coming years?

A: Enterprise Ireland is working with more than 130 companies in Waterford, across diverse sectors. These companies collectively employ over 6,400 people from Waterford and the surrounding

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area. Many of these companies are competing and winning in global markets. The region has strength in food, with companies like Glanbia embarking on a major capital investment programme. Dawn, Anglo Beef Processors, Queally Pig Slaughtering Ltd and Ribworld (Fethard) are also contributing significantly to the economy in the region. There is a broad base of internationally trading companies in the region, from business process outsourcing with companies like Rigney Dolphin and Eishtec, to PPI Adhesive Products and engineering companies such as Winthrop

Engineering Ltd, Kel-tech Engineering Ltd. In healthcare services, Enterprise Ireland has worked with Relatecare and Immersive VR, to help them win business with major US healthcare service providers, such as the renowned Cleveland Clinic in the US. Immersive VR was the first tech company to list on Irish Stock Exchange in nearly 20 years. Every day, through our international offices, we see how innovation is key to competing and winning in global markets, so the greatest opportunities will come to those companies with a focus on innovation and operating at the top of their competitive game.

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Q: What does Enterprise Ireland see as the most positive developments for the region?

A: There are many positive developments underway across the South East Region with notable recent jobs and investment announcements from companies like Netwatch, The Taxback Group, Carne Financial, Glanbia and Immersive VR. Other significant developments include: • The formation of the Crystal Valley Tech Cluster, which represents more than 80 tech companies in the region working together to develop solutions to meet the talent requirements of the future • The positive collaboration between regional stakeholders under the South East APJ Process which has led to the development of strategic initiatives that will have a stepchange impact into the future • The planning and investment underway by the local authorities in developing high- grade offices across the region • The expansion of the Enterprise Ireland-funded Arc Labs on the WIT Campus in Carriganore combined with additional Enterprise Ireland support for initiatives such as New Frontiers, Regional Accelerators and Suir Valley, the regional venture capital of the South East. Each of these investments is critical to incubate the high potential start-ups of the future.

Q: There is a gap growing between larger and smaller businesses. What supports are Enterprise Ireland putting in place to enhance productivity and address scaling?

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EirGen Pharma, Waterford

A: Addressing the need for scale is a key pillar of Enterprise Ireland’s Corporate Strategy 2017-2020. We have a range of supports and services that are geared towards driving scale in our client base, from the start-up phase. These supports are underpinned by our client engagement model which includes a ‘deep dive diagnostic’ exercise with our most ambitious and capable clients, focused on their needs. The outcome is a joint action plan with clearly defined tasks and milestones. We are already seeing success from it. The second major pillar of our strategy is to expand the reach of our clients in diversified markets; to help companies to scale farther in markets beyond the UK. Our ambition is to achieve a 50% uplift in exports beyond the UK by 2020. In terms of productivity, we see operational excellence as essential to winning in global markets. The new Operational Excellence Offer covers funding, capability building, and capital investment offers for companies trading internationally, to incentivise companies to address their needs across key aspects of their value chain and business operations; from supply chain management, internal business and production operations, and through to logistics and distribution networks. Innovation is a key differentiator in competing and winning in global markets. Enterprise Ireland supports innovation by:

• Supporting innovative startups: a range of supports from feasibility study to market visits, competitive start-up funding; • Supporting in-company R&D: co-investing in R&D projects; • Driving market-focussed collaboration between business, HEIs and key stakeholders; • Commercialisation of state funded research into new products and processes; • International funding & linkages such as Horizon 2020 Programme (€135m won 2017) and European Space Agency and access to international expertise.

Q: Which growth sectors or markets are Enterprise Ireland identifying?

A: Irish companies are exporting more diversified markets than ever before. We see growth opportunities across all sectors for innovative companies with competitive propositions. In terms of sectors of strength and opportunity, food will continue to be our number one sector, accounting for 51% of total exports of Enterprise Ireland clients in 2017, with growth of 10%. Irish agri-tech is under-going a sort of digital revolution now, due to our core strengths in agriculture and technology. Fintech is another growth sector with strong proposals coming from

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Glanbia, Belview Port

founders who typically know their sector well, many having worked in financial services. These companies are globally recognised with a proven ability to anticipate customers’ needs through unparalleled customized insights, and provide innovative, technical solutions to and through international banks and directly to consumers. Irish companies are leading suppliers of medical devices and healthcare services - companies like Eirgen here in Waterford, who utilise state-of-the-art high facilities to develop and supply life-saving medicines all over the world. In terms of new, emerging sectors, these often occur at the intersection of technology and traditional sectors. We are working with several exciting companies in areas such as Artificial Intelligence, food nutrition, and advanced manufacturing, particularly in construction services. In terms of markets of opportunity, the UK is and will continue to be our number one export market, accounting for 35% of exports in 2017. Our strategy with regard to the UK market is to protect hard-won market positions and to target new opportunities. We are also opening a new office in Manchester which is an indication of our commitment to the UK market.

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The Eurozone is our second largest market, accounting for 20% of exports in 2017. Our Eurozone Strategy targets a 50% increase in exports to the region by 2020. A key focus of our strategy is to change the mind-set of Irish companies to view the Eurozone market as the new ‘home market’. The USA/Canada delivered 17% of exports and Asia Pacific delivered 9% in 2017. We believe that it will be possible to deliver 50% growth in both these territories during the life of our strategy (2017-2020). Irish companies are achieving international global sales at record levels, following consistent yearon-year growth for the past eight years. This is based on a reputation for being innovative, flexible and trustworthy, and our overseas network is working continually to connect customers in international markets with Irish companies to drive their competitive advantage.

Q: What are the critical challenges facing businesses right now?

A: Brexit is the number one challenge facing businesses. The UK is our largest export market and while the UK market share has been declining over the past decade, some traditional sectors such as food, construction, timber, and engineering are highly exposed to

the UK market. We will be holding a Brexit Advisory Clinic in WIT on Tuesday, 8th November and anyone wishing to attend, or looking for further information about Enterprise Ireland Brexit supports should visit our dedicated website; www.prepareforbrexit.ie. • Competitiveness: While Ireland has seen good progress in our competitive position, and this is reflected in our global success, competitiveness continues to be a key priority for Irish companies. Competitiveness is linked to scale. • Innovation: Innovation is a key differentiator in global markets. While we have wonderful success stories around the world where innovation has set our companies apart and helped them win business, we know that many of our clients do not invest enough on research and innovation. • Talent sourcing: the competition for talent is intensifying as we move towards full employment. Some clients have succeeded in attracting talent from overseas, facilitated by initiatives from Enterprise Ireland such as Techlife, but this continues to be a problem. Ambition is a critical precursor to global success. Role models play are important (‘if you can’t

NETWORK • Q3 2018


see it, you can’t be it….’). So, we have invested in ‘Inspiring Global Ambition’.

Q: In relation to the innovation

Q: In light of Brexit, what are

A: Start-ups are the backbone of

the other potential export markets being identified?

the indigenous economy and make an important contribution to job creation in towns and villages all over Ireland. Enterprise Ireland supports startups directly, backing entrepreneurs with big ideas and great ambitions through a range of supports. During 2017, we invested over €300m in 181 Start-ups, of which 55% were based outside of Dublin. Enterprise Ireland works with a national network of Local

A: The UK will remain our biggest market, and typically the first market for many Enterprise Ireland clients. So, we are working closely with our clients to ensure that we consolidate existing UK positions and continue to win business in the UK. At the same time, we have initiated a significant reorientation of Irish exporters towards markets beyond the UK. So, while we are consolidating and growing our presence in the UK, our plan is to grow in new global markets faster. Our Corporate Strategy to ‘Build Scale and Expand Reach 20172020’ is a post-Brexit strategy. Our ambition is to grow exports beyond the UK by 50% by 2020. To support this initiative, we will undertake over 200 international and domestic trade events by the end of 2018, a 50% increase on trade events that took place last year. We have launched a new Market Discovery Fund to support Enterprise Ireland-backed companies to diversify into new markets and promote new products to existing markets. The fund, which is another Brexit response measure, will support companies to appoint in-market accelerators, set up an in-market office, attend and exhibit at trade shows, develop market research and marketing collateral. There are three levels of funding available to companies: up to €35,000, up to €75,000 and up to €150,000. We are working closely with the Irish Government Initiative 'Global Ireland' - Ireland's Global Footprint to 2025’ which aims to double the scope and impact of Ireland’s global footprint in the period to 2025.

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support system in the region, what is available for start-ups?

In May of this year, further funding of €26.75m for the Enterprise Ireland Technology Gateway Network over the five-year period from 2018-2022 was announced, in addition to the establishment of the Irish Food Tech cluster within the Network, the aim of which is to connect industry with researchers in a wide selection of areas that include bioprocessing, food for health, process control and packaging. Enterprise Ireland’s Innovation Voucher initiative is a hugely successful initiative which was developed to build links between Ireland's higher education institutes

Dawn Meats Enterprise Offices, to support micro-enterprise, providing funding, support, training and guidance for founders along the ‘entrepreneurship journey’. In this way, we indirectly support the expansion of start-ups and small businesses all over Ireland. Institutes of Technology are an essential part of the innovation eco-system and Enterprise Ireland’s investment helps to develop strategic innovation capabilities of IoTs relevant to their regional strengths and needs. In the South East Region, we have supported four Technology Gateways that work closely with local business to access R&D solutions to develop new products or services, or optimisation of a process, including SEAM, PMBRC and TSSG in Waterford and Design+ in Carlow.

and public research bodies. SMEs can apply for Innovation Vouchers worth €5,000 which assists a company to explore a business opportunity or problem with a third-level college or research group. Furthermore, Enterprise Ireland’s new fast-track Agile Innovation Fund gives companies rapid access to innovation funding. This new measure was introduced to help companies to respond more quickly to market opportunities and challenges, including those posed by Brexit. The fund is part of Enterprise Ireland’s wider Innovation Offer, which includes funding and supports for collaborative research, increasing the innovation capability of Enterprise Ireland client companies and funding for large R&D projects.

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45 years and still growing

John O’Gorman Managing Director, Fieldmaster

What began as an enterprise selling walkie talkies out of the back of a car has turned into a thriving operation after 45 years of hard work and determination by John O’Gorman of Fieldmaster.

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ailing from three generations of successful printing and stationary businesses in Galway, John qualified as an accountant but his entrepreneurial spirit took over when himself and his brother Noel became agents for German ‘Fieldmaster’ walkie talkies back in 1973, when they registered the name “Fieldmaster”. “The world of communications was very different then, particularly for farmers and fishermen. Business expanded by attending agricultural shows and visiting the salmon fishing community in Donegal, who loved the fact they could go through the frequencies to see where the bailiffs were!” Shortly after, Waterford became John’s home and in 1976 he opened Fieldmaster at 127 The Quay. “Waterford is a great place to live and work. It is through the support of the local people and the business community that we have been successful and like all successful companies, it is our team who have brought us through all these years, the good times and the recessions.” The coming-on-stream of the computer was a game-changer for business, according to John. “The way we do business has changed dramatically and the computer

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changed everything for the better. Back when we started with stationary and communication equipment, we took in a delivery once a month and customers were happy to wait. Now it’s same day delivery.” Always ahead of his time, John realised about 10 years ago that the product mix of his business had to change, as students no longer came in to the retail shop looking for pens and notepads, but are now arriving with USB sticks. As a result, he saw a gap in the market for office furniture and Fieldmaster is now regarded as a specialist in that field nationally. “The office environment has changed considerably. As organisations evolve to become paperless, more collaborative and increasingly aware of ergonomics, it is clear that a simple approach of ‘one size fits all’ doesn’t work. More and more organisations discover that if the workplace is right it can create a positive culture mindset and that is hugely important, particularly for staff engagement and retention. Our approach is focused upon consultation whereby we can find the correct solution, for the right environment.” Fieldmaster competes on the national stage in terms of office

furniture and understand they are up against multi-nationals for large installations, but that hasn’t stopped companies like Sun Life Financial, SE2 and MSD using their services. “We are completely customer-focused and we have a genuine drive to offer people the right solution.” And while John says he is slowing down after over 45 years of building the business, 33 years of wedded bliss to his rock Maureen and two children who are now on foreign soils, the business continues to grow. “We recently opened a showroom in Cork which has been receiving great traction and we are trading under the name OfficeMaster there. I am slowing down and getting to spend a bit more time golfing and fishing, but I still have the drive to grow the business. If you’re not going forwards, you’re going backwards.”  John joins Waterford Chamber’s Regional Leaders Programme as a mentor for the new programme starting on 26th September. For more details see www.waterfordchamber.ie

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YEA

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MASTER LD

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The Brewhouse at Abbey Quarter, Kilkenny

Enniscorthy Bypass

SUCCESS IS CLOSER THAN YOU THINK

The Hatch Lab, Wexford

North Quays, Waterford

 By FRANK O'REGAN, Chair, South East Action Plan for Jobs

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magine a city region around Waterford and the South East thriving once more with a faster-growing economy based on modern industry and services. Imagine a bustling Technological University growing at an extremely fast rate in Waterford and elsewhere in the region. Imagine an Atlantic business and tourism corridor ranging from Galway to Rosslare following a motorway that allows the four city regions outside Dublin compete effectively as a counterpole to Dublin. Imagine a post-Brexit network of ports and airports driving business export and travel. Imagine a local economy that is protected to a great degree against business cyclical downturns. Imagine a Waterford that reignites its heritage as a leading trading city and with the help of the North Quay development recovers its place as a major retail city. Imagine having combined political and business voices that reflects common goals within the region.

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These are some of the visions and dreams that we in the Action Plan for Jobs in the South East aspire to. The regional Action Plan for Jobs (APJ) programme began at the start of 2015. I was contacted by the then Minister for Jobs, Enterprise and Innovation, Richard Bruton, to ask if I would Chair the South East’s Implementation Committee. Historically the region hasn’t had much of a sense of identity, not to the same extent as the West or South West. So I was intrigued to see what we could achieve if we really started cooperating and collaborating as a region. The fact that the South East had been hit so badly by the recession – unemployment levels peaked at nearly 20% at the start of 2012, compared to 7.2% today – meant that we certainly had a platform to work from. It was obvious that a new way of thinking was required to ensure that the region not only recovers, but builds a resilience to prevent such economic devastation

happening again. The APJ Implementation Committee is made up of the major economic stakeholders, both public and private, who have an input into economic development in the region. We have developed a shared vision for the region whereby the South East will become a thriving, innovative and creative regional economy with high-value output, top-quality jobs and will represent a place of choice to invest in. We are entering into a very important period in the region’s economic cycle. We have come through the recession, and what we achieve and deliver over the next few years will dictate if the region can overcome the challenges of its past and become the type of great place to live and work that we all believe it can be. It is hugely encouraging to see a common sharing of goals emerge between the regional stakeholders. We have very talented and innovative people succeeding in business in the South East and

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many of these are taking on leadership roles as Industry Champions for the APJ in their respective sector. Liam Griffin, of the Griffin Hotel Group, chairs the Tourism stakeholder group. They have developed a strategy that potentially could see the entire region linked by greenway/blueway. Locally in Waterford, Patsy Carney of OPKO/EirGen is driving key projects in the Pharma/MedTech space; Seamus Kilgannon of Schivo Medical in Engineering; and Des Whelan of WLR FM/Beat 102-103 advises on Communications. These are all really busy people who give their time freely to try and develop the economy of the region. NEW DIRECTOR We are fortunate to have five forward-thinking Chief Executives in each of the local authorities (Carlow, Kilkenny, Tipperary, Waterford, and Wexford). They have committed to creating an economic development office in the South East which focuses on leveraging regional economies of scale and fostering collaboration within the region. A Director, Alan Quirke, has been hired, who will be in place at the end of October, and he will join the existing Project Executive, Richard Hickey, to create an initial staff of two. FINDING SOLUTIONS The key challenges the region faces are well-established: we have to counteract the brain drain problem that exists; improve our connectivity to the other city regions; and develop our strategic sites. Finding solutions to these challenges will be the game changers for the region and they all require state support to be delivered. The development of the Technological University of the South East (TUSE) is crucial,

along with increasing the overall funding for third level that comes into the region. Connectivity is vital; in 2019 both the New Ross and Enniscorthy bypasses will open and improve the connectivity within the region in a major way; in fact the New Ross Bypass bridge will be the longest bridge of its type in the world. In future a motorway on the N24 route from Rosslare/ Waterford to Limerick – which would join the four regional cities of Galway, Limerick, Cork, and Waterford together – would make far greater economic sense for the country than the proposed

Carriganore, Waterford; The Hatch Labs in Wexford opened during the summer; the first cohort of companies have just come through the new South East NDRC accelerator funding programme; and the sod has been turned on the Enniscorthy technology park. This physical infrastructure is enhanced by the formation of the Crystal Valley tech cluster, with over 100 tech companies in the region working together to solve their challenges. In the FDI space we see the IDA recording the largest percentage regional job growth in the South East in 2017 and the state-of-the-

ArcLabs Extension, Waterford

motorway development on the N20. The funding for the runway extension at Waterford airport is similarly important along with developing our three sea ports. And finally, each county has substantial infrastructural projects that will be economic drivers for the region into the future such as the North Quays project in Waterford and the Abbey Quarter in Kilkenny. STRATEGIC PROJECTS A quick glance around the region shows the wealth of economic activity taking place. In the technology sector the second ArcLabs building is nearing completion in

art manufacturing facility at West Pharma opening in July. Also, three strategic projects were funded in the region under Enterprise Ireland’s Regional Economic Development fund in 2017 and we have a large number of applications submitted for 2018. There is so much innovative and ambitious business activity in the region – and a greater sense of place of being part of the ‘South East’ is becoming noticeable. We need to maintain the positive activity of everyone involved in job creation in the region and we need concerted state support to deliver the game-changers outlined above.

Frank O’Regan is an Industrialist based in Waterford and Former Global Vice President of Bausch & Lomb Vision Care. He is former President of Waterford Chamber of Commerce. He set up the South East Chapter of American Chamber of Commerce Ireland and has had a long commitment to the economic development of Waterford and the South East Region. He currently chairs the judging panel of the Waterford Business Awards.

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There’s no place like home  By LYNDA LAWTON, Waterford Chamber

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ith the projected population growth outlined in the National Planning Framework, we spend a lot of time in Waterford Chamber talking about attracting people back to the region and highlighting how great Waterford is to live, work and do business. Georgie Helmholt-Kneisel is the poster girl for that message – she grew up in Waterford, travelled the world and is now back home running the family business Kneisel Jewellers. Being an advocate for retail and business was the furthest thing from Georgie’s mind when she finished school. Before completing a first-class honours degree in Sport Science & Psychology, Georgie attended the Ballymaloe

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Cookery School, which in turn led her to catering at some of the most popular ski resorts in Europe. While at home she would help out in the shop, but the call of the wilds of Africa soon took over and she spend three years building a pre-school in a remote village, which she continued to support and develop for fifteen years. During her time abroad she met her husband, but once they decided to start a family, there was no doubt they were coming home. So after nearly fifteen years of globetrotting, they settled back in their native Waterford and couldn’t be happier. Now Georgie has taken over the helm at Kneisels, which has been a cornerstone of the retail offering in Waterford for the past 65 years,

as her mother Joanie finally takes a step back from the business. “Waterford is a fantastic place to live, we have the coastline, the mountains, a short commute and a fantastic sense of community. I know people say we don’t have the retail offering or they don’t want to come in to the city, but my response to that is give it a try. If you don’t find what you’re looking for then fine, but at least give it a chance.” Kneisel Jewellers is certainly somewhere special and can easily compete with the best in Ireland in terms of quality and quantity. It’s where memories are made and tradition reigns supreme. Their customer service is exceptional – they value their customers and share the most important moments

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of their lives with them, from christenings, communions, confirmations, 16th & 21st birthdays, engagements, weddings, right through to the special anniversaries. Their offering is certainly unique, as they are one of only a handful of jewellers in the country with a goldsmith and a gemmologist onsite. Tina Keating has been working alongside the Kneisels for over 30 years and is noted as one of the best gemmologists in Ireland, while she is also a qualified goldsmith and licenced to conduct valuations. Tim Boyle has also been an integral part of the team for over 20 years and specialises in creating unique engagement rings and heirloom pieces. (He is also super at cleaning rings as I can testify to, having dazzled the public on my way back to the office after conducting this interview!) Lisa, Allie and Sinead complete the team, offering the best in terms of advice and sales support, most of which Georgie admits, they learned from her mother Joanie. “Mom has always known our customer base really well and working in this industry is not something you can learn in college. It’s all about experience. She faced down two recessions and worked quietly in the background investing everything into the business. She always kept up to date with the latest trends and would have been known for bringing unique and artistic pieces back from Germany and Italy for her customers. Lisa and I are just back from the International Jewellery Show in London and we have picked some incredible colour gemstone rings ahead of the Christmas season, so we are trying to follow in her footsteps. We also stock a lot of Irish brands, as we believe it is hugely important to support other indigenous Irish businesses who compliment the international brands in-house.” Supporting other businesses is vital for growth, according to Georgie and she welcomes the development plans for the North Quays and Michael Street. “If it brings more people into the city, then what’s not to support,” she says. “We have a niche marketing as a bespoke jewellers and will continue to develop the business in that vein.” Horst and Marianne Kneisel first opened the doors of their John Roberts Square property on 30th November 1952, coinciding with the birth of their second daughter Joanie. Horst was held in great esteem in Waterford and indeed throughout the jewellery trade in Ireland, where his skills, craftsmanship, initiative and professionalism were highly thought of. An extremely talented man, he was a self-taught goldsmith and still to this day customers come to the shop with his handcrafted pieces for cleaning as they are worn regularly. Joanie followed in his footsteps, first studying Jewellery Design in Kilkenny and then in the highly-esteemed goldsmith’s college in Pforzheim, Germany, where she met her future husband Jannes Helmholt, a seriously gifted artist and goldsmith. They returned to Ireland in their hippy attire and worked alongside Horst and Marianne until eventually taking over the business in the 1980s. Now Georgie takes over the helm and is determined to keep the heritage and family name firmly over the door for many years to come.  To view the incredible offering at Kneisel Jewellers and to learn more about the history of the business, check out their new website www.kneiseljewellers.ie

NETWORK • Q3 2018

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College drop-out to INTERNATIONAL COACH As International Business Coach Dee Hutchinson joins the Regional Leaders Programme as a group mentor, she chats to Lynda Lawton about being a self-confessed ‘Digital Nomad’ and how she found her passion for working with people through call centres.

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ee Hutchinson has a life most would be envious of – she’s a successful business owner who travels the world helping people, while currently calling the sandy beaches of Bali home. A native of Tramore, Dee is back in Waterford for a few weeks to help with the expansion of the family business Hutchinson Auctioneers. The Hutchinsons are seven generations of auctioneers, now led by Dee’s brother Timmy and sister Joanie and have recently acquired 30 The Mall as their new premises. “The building became available and it was perfect timing”, says Dee. “We’re still on the Mall but the chance to own one of these

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beautiful buildings which will form part of the family legacy was too good an opportunity to pass up and needless to say Dad is proud as punch.” While travelling was always top of her agenda, Dee decided to go to University of Limerick, but after two years she dropped out. “I got bored with the course, so I came back to Waterford and went to the Tech for a year. I also did night studies in the Regional college at the same time. I decided I would give one more year to formal education, so wanted to pack it all in. As you can imagine it was a bit mad studying day and night but it worked for me! I always wanted to

travel so I moved to Italy for a year and then got a job in Dublin Airport working with the Aer Lingus call centre. The skills I learned there have stood to me down through the years.” While Dee’s career continued to flourish, she realised she didn’t like the corporate world or working for other people so she started to work freelance as a call centre consultant, helping companies build a new centre or turning around problematic centres. During that time she worked in over 20 countries all over the world, while based out of Bangkok. “After 15 years I suddenly found that I had fallen out of love with

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50%

LU N O RIN G

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1M

1:

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REGIONAL LEADERS PROGRAMME

P MENTORIN U O G GR

EXC LU S NI LUM EA IV

RKING O TW E N

funding from Waterford Chamber Skillnet now available

SPE

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ARE YOU... A successor for a senior position? An employee who has shown leadership potential? An individual seeking to realise their own potential? The Regional Leaders Programme is aimed at professionals who want to develop their leadership competencies and will benefit companies seeking to increase the capacity of their internal talent pool. The programme runs monthly from September to June and will incorporate practical guidance on leadership styles, problem-solving and key recommendations during 1:1 mentoring sessions. Mastermind workshops and speaker lunches will create opportunities for programme participants to engage with Regional Leaders colleagues and expand their network.

For further details, contact Kelly Cummins at 051 311135 or kelly.cummins@waterfordchamber.ie


call centres”, she admits. “So I decided to focus on the bit I loved most about my work – the people. I wanted to do more in the learning and development side of industry and have spent the last two years building my coaching business, which is entirely online. I’m a digital nomad! I mentor at the Entrepreneurs Institute in Bali and work closely with new businesses and start-ups or entrepreneurs who have failed before. Failure is a powerful teacher and I have personal experience of this but my best skill is my resilience and no matter how difficult things got, I knew I could succeed. “It is my job to help people get the right mindset, to have the confidence and self trust to go at it and get out of their own way. It’s like helping myself all over again! I also love working with the newbies – I try to get out in front of them and fast-track their success. There is a massive entrepreneur movement in Bali and it’s really exciting to be around.” But Dee’s clients span across

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the globe and she is working with a number of Irish and Waterford companies, which brings her home every couple of months and she is encouraged by what she is seeing in Waterford. “I think there’s a buzz around Waterford that I never felt before. There’s a sense of excitement that things are changing and that’s coming from the people on the ground. Positivity is contagious and the local entrepreneurs I’m working with are doing really well, so I’m certainly more optimistic than not about the future of Waterford.” Having had many coaches and mentors herself, Dee believes everyone needs a little perspective from time to time. “We don’t always tell ourselves the truth or see ourselves for who we are. The role of a coach is to give you that perspective. Mentoring has been around for a long time and coaching is very much a form of mentoring. A great coach doesn’t give advice, they ask well formed questions. It’s about facilitating someone to be access their strengths and

find their own answers. Mentors can be great coaches but ideally you would have both, whether you are an entrepreneur or employed. I actively still have my own coaches and mentors and think a programme like the Chamber’s Regional Leaders Programme is hugely important. Developing our future leaders is critical and it is healthy for everyone to get a new perspective outside of their own organisation.”  Having won over 30 awards for her work over the years, Waterford Chamber is delighted to have Dee join the Regional Leaders Programme, delivering two group mentoring sessions on ‘Coaching: The Difference Between Purely Productive and High-Performance Teams’ and The 5 Essential HighPerformance Coaching Skills For Today’s Leaders’.

NETWORK • Q3 2018


A NEVILLE HOTEL


BUDGET 2019

Building a city of SCALE In consultation with members, Waterford Chamber presented their pre-Budget submission to Government. The following are highlights from the document. Read the full submission at www.waterfordchamber.ie RECOMMENDATIONS FOR INVESTMENT AND GROWTH For Waterford City and its immediate hinterland to grow, it is vital that we make key investments now in building a city of scale and strength. In each case, these are investments that will deliver a very substantial and rapid return on investment for the exchequer with a tremendous multiplier effect as employment increases, growing

the tax take from the southeast and reducing social protection payments. For Waterford Chamber, the real drivers of growth to 2040 and beyond will be: NORTH QUAYS That the Fawaz Al Hokair Group stand ready to lead the project once enabling infrastructure is provided underlines the site’s potential and how close we are to finally realising it.

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CONNECTIVITY A key priority for effective development in Waterford, the South East and wider Southern Region must be to upgrade the N24 to motorway standard thereby providing motorway connectivity between Waterford to the M8 through Cahir and onwards to Limerick. We suggest that rather than building a dedicated motorway between Cork and Limerick, the existing M8 motorway should be utilised, with a further motorway connection constructed between Mitchelstown or Cahir and Limerick, and Waterford and Cahir. EDUCATION & SKILLS Waterford Institute of Technology is an exemplary higher education institution punching well above its weight, with a track record in delivering quality education programmes across multiple of levels and disciplines as well as a strong research base. However, it will deliver even more for this city, region and country when merged with Institute of Technology Carlow to form a Technological University of the South East. As well as contributing directly to population growth, the technological university will make investment

and back indigenous enterprise. Raising job quality through investing in higher education is key to closing the unemployed gap. It is also essential for the competitiveness of the region and the ability to attract and retain FDI that businesses have the necessary range of skills to face external challenges and adopt new technologies as they emerge. The education system will need also the support to provide the capacity for up-skilling and re-skilling. We encourage stakeholders to move forward with re-designation as a matter of urgency. WATERFORD AIRPORT The necessity for Waterford to have a fully functioning airport to allow business and leisure travel is imperative. For companies that we want to attract to developments like the North Quays and tourists to

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our City and County from projects like the Waterford Greenway, Waterford Airport plays a key role in our connectivity. BROADBAND The National Broadband Plan, which has already been significantly delayed, must now be rolled out to help combat this pressure that many SMEs and entrepreneurs are experiencing.

UNIVERSITY HOSPITAL WATERFORD To ensure that Waterford remains an attractive place to live and somewhere that people will consider favorably when relocating, it is vital that University Hospital Waterford (UHW) continues to develop its range of services and specialties commensurate with serving a large regional hinterland. Any diminution in services must be resisted and the hospital’s role enhanced. Waterford Chamber, on behalf of the people in the South East, calls on the Government to immediately secure a budget to deliver two permanent fully-resourced Cath labs

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at University Hospital Waterford. BREXIT Taking account of complexity associated with the ongoing negotiations in relation to Brexit, our members across a wide spectrum of business sectors are deeply concerned about the lack of progress being made. With Brexit deadline dates looming, we urge the Government to publish further contingency plans addresssing some of the uncertainty Waterford exporters face. The Government must secure a stability package from the EU to support Irish companies exporting into the UK helping them weather the oncoming storm. TOURISM Waterford Chamber recommends no change to the 9% rate. The tourism and hospitality industry in the South East is still vulnerable, in particular in the context of Brexit, and we believe a change to the VAT rate could cause destabilisation and further unemployment in a region that already has the second highest unemployment rate in the country.

have a really good retail offering and retail standards.

TAX CHANGES Corporation Tax Ireland’s corporate tax rate to offer businesses certainty in the face of global challenges. Income Tax As part our recommendations for Budget 2019, we call on Government to maintain a broad tax base and ensure that there is equity between PAYE workers and the self-employed.  Date for your diary: Our Budget Breakfast with PwC will take place on Wednesday, 10th October in Dooley’s Hotel at 7.45am. To book, please go to www.waterfordchamber.ie

RETAIL Incentives via rate reduction or rate freeze should be offered to indigenous entrepreneurs who set up unique retail propositions, e.g. fashion boutiques that meet the retail strategic planning standards,

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NATIONAL AGENDA Waterford business leaders gathered at City Hall recently for a ‘National Conversation’ hosted by Waterford Chamber and Dublin Chamber. Led by Dublin Chamber President Anne O’Leary, who is also CEO of Vodafone Ireland, the event took the form of brief presentations, followed by workshop discussions on Technology and Education and the importance of them to the local, regional and national agenda. Here, Anne O’Leary reflects on the Waterford event and the challenges and opportunities facing business at the moment. Q: How did the National Conversation idea come about and what you are trying to achieve?

A: The cornerstone of my Presidency of Dublin Chamber has been recognising Dublin’s role as the capital city of the whole country. I wanted to use my platform to encourage people inside and outside the city to look to the future and co-create a shared vision of Dublin that enhances the lives of everyone in the country. This was the genesis of the National Conversation series. I wanted to hear from other cities what they want from their capital city, what Dublin can do for them and how we can work together to ensure a prosperous capital city that is good for business and an excellent place in which to live, learn, raise a family and grow old. Along with Mary Rose Burke, the CEO of Dublin Chamber, we have brought the National Conversation to Waterford, Galway, Cork and Limerick this summer. As one of Ireland’s five cities and the regional city for the South East, I was eager to hear the views, insights and outlook from Waterford’s business community in relation to their own city, its relationship with Dublin and what their aspirations and plans are for the future.

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Dublin Chamber President, Anne O'Leary with Waterford Chamber President, Kathryn Kiely

Q: What are the main challenges and opportunities facing businesses at the moment?

A: The availability and affordability of housing is perhaps the greatest issue being faced by city regions right now. Businesses have trouble finding staff and employees struggle to find affordable housing. Ireland has now reached 5.1% unemployment (CSO Monthly Unemployment, July 2018), it is again a jobseekers market. The lack of available housing is a key factor in the quality of life in a city. If an employee cannot afford to live within a reasonable commute of their job, they won’t live there and it makes it harder for firms to retain and attract talent. Brexit and the inherent challenges it brings, is certainly a concern

for most Irish businesses. As the deadline for Britain’s withdrawal from the EU draws nearer, we still cannot say for certain the exact impact on business with our largest trade partner and in relation to our border. In saying that, it is vital that we also look to the opportunities that Brexit can bring. As the only native English-speaking country in the EU, Ireland is in the position to make a play for a number of businesses that may be seeking an EU alternative to London. Foreign Direct Investment has been and will continue to be an opportunity for Irish business. Dublin’s ‘Silicon Docks’ are a prime example of what FDI can do for an area. The development of Grand Canal Dock and the diverse international market it is home

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“If Waterford has a project that is clearly essential to its urban development, Dublin as the capital can and should lend its support to reach that goal.” to is the perfect example of how opportunities in FDI and taking our place in the international stage can be successful, as some of the biggest players in tech have made it their EMEA headquarters. While FDI is central to Ireland’s economic success and vibrancy in business, it is essential that we push for advances in technology domestically. SMEs in tech need encouragement and investment in order for a dynamic and forwardlooking tech industry to thrive across all of our cities.

Q: What are your reflections of the Waterford National Conversation meeting?

A: The Waterford event was a great success, the turnout from the business community and their enthusiasm and feedback were excellent. There is a clear appetite from Waterford and from the other cities that have taken part in the National Conversation for collaboration and cooperation. Many of the issues and experiences in each of our cities are the same. Quality of life was the strongest theme from our discussion in Waterford which was echoed in each of the National Conversation cities. What has been made clear from our conversation in Waterford is that Dublin’s role as the capital city is vital for the entire country. In order for the whole of Ireland to be successful, Dublin needs to be a strong capital on the world stage.

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There is also a recognition that targets set in the National Planning Framework (NPF) for urban centres need to be reached so that the whole country can progress. The development objectives set by the NPF for the five cities of Dublin, Waterford, Galway, Limerick and Cork include targets in population growth, urban density, housing and transport infrastructure to ensure strong urban centres that can serve as the economic engines regionally.

Q: Looking from the outside, what is your impression of the business community in Waterford?

A: I think it is both vibrant and strong. Waterford’s business community has a balanced mix of indigenous companies and large corporates. It is clear that Waterford takes its role as the economic engine for the region, and as the major city of the South East, extremely seriously. The strong respect for art and culture is apparent throughout the city and from the business community. The development of the Viking Triangle area, for example, is a great marriage of ancient heritage and modernism. Waterford has a number of opportunities for development that have the potential to do great things for the city. The planned redevelopment of the North Quays sends out a powerful message that the city is ‘open for business’. It will be fantastic for the whole country

to see how the project progresses and transforms the business landscape of the south-east.

Q: What can we do together to enhance the offering and make Ireland a better place to work and do business?

A: The whole inspiration behind the National Conversation was to open a dialogue between Dublin and other cities, to foster cooperation for the betterment of Ireland as a whole. By coming together to learn from each other’s mistakes and successes, and to drive the urban agenda for improved infrastructure we can plan our cities with greater purpose and awareness. We can, and indeed will, work together to achieve goals that are mutually beneficial. If Waterford has a project that is clearly essential to its urban development, Dublin as the capital can and should lend its support to reach that goal. The list of things needed to make Dublin a good place to work and do business are the same things that Waterford needs — good transport infrastructure, international connections by air and sea, commitment to developing land in prime areas. By recognising this and working together, I truly believe we can create a great quality of life for people in Waterford and Dublin.

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WEST TO CREATE CENTRE OF EXCELLENCE IN WATERFORD West Pharmaceutical Services, Inc. (NYSE: WST), a global leader in innovative solutions for injectable drug administration, has officially opened in Waterford following a €150m investment and will become a global centre of excellence for West’s advanced manufacturing network.

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peaking at the official opening Minister of State Mary Mitchell O’Connor T.D. said, “The company’s work is internationally recognised for its excellence in the manufacturing of pharmaceutical packaging and medical devices. This investment reinforces Ireland’s strong track record of attracting companies in the medical devices sector. The Irish Government will continue to prioritise Government support for sectors with real growth potential through our Action Plan for Jobs and encourage investment in regional locations such as Waterford.” Also speaking at the event, Minister of State for Training, Skills, Innovation, Research and Development, John Halligan TD said, “This new, cutting edge, manufacturing site will be a tremendous asset to our Pharma and MedTech industries and will deepen the great partnership between the company and Ireland. This investment is particularly welcome as it supports

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Ribbon cutting ceremony of the West new Global Manufacturing Facility in Waterford

the Government’s commitment to increase FDI investment throughout all the regions.” Meanwhile, Mary Buckley, Executive Director at IDA Ireland, said, “I welcome this investment by West Pharmaceutical Services, which will significantly bolster the life sciences cluster in the South East. Manufacturing excellence in biopharmaceuticals is a hallmark of Ireland's success in the sector and is one of the primary reasons as to why Ireland is home to 10 of

the top 10 global pharmaceutical companies. This new high value manufacturing centre not only highlights West’s commitment to Ireland, it also showcases how competitive Ireland is for global enterprise and investment.” For more information on West and current job openings in the region, please visit www.westpharma.com/careers.

NETWORK • Q3 2018


Here we meet West Pharma Site Director, Alain Wolf.

Q: Alain, welcome to Waterford. How are you finding our beautiful city?

France, are you excited about the prospect of growing the Waterford plant?

A: Thank you! Waterford is

A: Very much so.

indeed a beautiful city, with so many wonderful attractions. I find the city a cultural haven with a fascinating history. The range of events offered every year, such as The Spraoi Weekend, The Harvest Festival, Waterford Walls, and the range of musical events are a feast for the senses. The re-development of the North Quays is also an exciting new chapter for Ireland’s oldest City, which will potentially fuel Waterford’s economic success! Another wonderful attraction of Waterford City is its proximity to the great outdoors, which thanks to the Waterford Greenway is now more accessible than ever. I’m also very much enjoying exploring Waterford’s rugged coastline, which was taken full advantage of this past summer! Waterford is a beautiful environment to live and to work, and the welcome I have received from Waterford people has gone far beyond my expectations.

Q: The investment of €150 million shows your confidence in Waterford and the wider region. What factors led to West choosing Waterford?

A: West chose Waterford for its well-educated, hard-working and highly skilled workforce, as well as the Ireland’s record of manufacturing excellence in biopharmaceuticals. The strong presence of pharmaceutical and biotech customers, and the expanding life science footprint in Ireland also influenced our choice of location.

Q: Having come from an operational West facility in

NETWORK • Q3 2018

When I was first approached to join West here in Waterford, my first reaction was excitement at the opportunity to come and experience life in Ireland. I have been very fortunate that, so far, my career has allowed me to experience working and living in a number of different countries, where I’ve had the opportunity to immerse myself in a variety of diverse cultures. Ireland has always been somewhere that I’ve wanted to work. I am delighted to have the opportunity to bring and share my personal and professional experiences to West at our Waterford site, especially as we work to get the site here fully operational. Our West LeNouvion facility in France, which I managed for nine years, is a mature site. So, I am excited to develop and grow with the Waterford facility during this important time.

Q: The new facility is a global centre of excellence for West’s advanced manufacturing network. What exactly does that entail?

A: Waterford is an integral part of West’s Global Operations Strategy and will serve as a new centre of excellence for our advanced manufacturing network. This will ensure that Waterford is a strategic growth site with high capability and competencies to serve our customers now and into the future with industry-leading, quality solutions for packaging and delivery. The facility will produce West’s proprietary elastomeric laminate sheeting used to package insulin for use in pen injectors for those

who suffer from diabetes. We will also offer high-value finishing for components, including stoppers and plungers at other West facilities around the world, with first-in-class quality levels for our Pharmaceutical customers.

Q: When will commercial production begin?

A: We expect to begin commercial production operations this year.

Q: You currently have 100 people employed on site. Are you still actively recruiting?

A: Yes. We will continue hiring throughout 2018 targeting a headcount of approximately 120 by year-end.

Q: What advice would you give to other FDI companies looking to invest in Waterford?

A: Waterford is an ideal location to invest, with an expanding life-science footprint coupled with its business-friendly environment. The region is already home to many of our valued pharmaceutical customers, as well as great thought partners, like the Waterford Institute of Technology. The relationship and combined efforts of the IDA and Waterford City and County Council and Waterford Chamber, as well as the Good Manufacturing Practices that are well managed in the industry throughout this area had a huge impact on the decision-making process. Waterford also has attractive overall economic conditions making this an ideal choice of location for multinationals looking to plant roots here in Ireland.

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Dr Patricia Mulcahy, IT Carlow and Prof. Willie Donnelly,WIT.

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isruptive Innovation is the theme of a new conference aimed at businesses and innovators which will demonstrate how availing of Government funding to collaborate with researchers. Organisers recognised the need in the South East for an event dedicated to facilitating collaboration opportunities between entrepreneurs, start-ups, multinationals, academic researchers and state agencies. Amplitude, which runs in the WIT Arena on 3rd October 2018 is led by research centres in WIT and IT Carlow. Funding opportunities vary from from Innovation Vouchers worth €5,000 up to R&D and Commercialisation Funds worth six figures to a company. “This event will drive discussion around future trends, how research can have a dramatic impact on industry and how they consider future technologies for their sectors,” said MC for the event, Niamh Bushnell, CEO of Tech Ireland. Prof. Willie Donnelly, President of WIT and one of the founders of WIT’s TSSG research centre, explains that between both institutes almost every industry can gain from collaboration to grow, 28

develop and improve their product, processes or services — no matter the size. “Companies will discover how to design and develop new or existing products or services. Academic experts and industry partners from both Institutes will give real life examples of successful collaborations,” he says. Dr Patricia Mulcahy, President of IT Carlow said that often times it is hard for companies and innovators to navigate the vast array of supports, funding and information when they needed. “Our goal is to help businesses and innovators see or hear something or connect with someone that could be a game changer for their organisation”. Keynote speakers include Ann Kehoe, Global Head of Brand for Alltech and Marc O’Regan, CTO with Dell EMC who will break down their experiences in the realm of Disruptive Innovation and how their companies face the daily challenges of staying ahead of their competitors. Also taking to the stage at Amplitude is an internationally recognised speaker and Waterford

native, Keith Barry, whose talk entitled ‘Brain Magic’ remains in the Top 25 TED Talks of all time since 2008. Barry says, “I’m excited to share my thoughts and experience at the Amplitude conference

Keith Barry this year. My life is dedicated to researching the human brain and the power of our subconscious minds. As a scientist myself I look forward to talking about how through continuous research, collaboration with others and dedication I believe we can all harness our subconscious potential to achieve greatness. I'll also talk about how through NLP/mirroring and body language techniques you can better communicate your ideas to others.”  Tickets €25, visit www.Amplitude.ie NETWORK • Q3 2018


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Movers & Shakers New appointments in the Waterford business community

ROY WHELAN

NADIA AARI

DR MARK WHITE

Head of Software Solutions Cantec

Sales & Marketing Executive Tower Hotel

Vice President for Research, Innovation and Graduate Studies Waterford Institute of Technology

Roy has been a valued member of the Cantec team since 2007, when he started as a Service Technician. As Head of Software Solutions, Roy will be responsible for the development and deployment of all software products installed by our technicians. In addition, he will manage the delivery of Remote Management “FM Audit” to Cantec's customer base, continue his role as Product Expert for Cantec and provide pre- and postsales support for the sales team and our customers. “I love being part of the team at Cantec. I began working here as a business machine trouble-shooter and have worked my way up to my current role as Head of Software Solutions. The journey has been exciting and has afforded me huge opportunity to learn, discover and grow. “I inherited my passion for problem solving from my father and grandfather, both of whom were very interested in technology. The challenge to figure out and understand the puzzle that is technology appeals greatly to us all.”

Tower Hotel & Leisure Centre are delighted to welcome Nadia Aari to their Sales & Marketing team. Nadia is joining at a very exciting time, as the hotel is undergoing extensive refurbishment and expansion, with the aim of becoming a 4-star hotel and one of the leading conference and banqueting hotels in the South East. Nadia has an extensive background in marketing and digital marketing across a wide variety of sectors. Prior to joining the team at the Tower Hotel, Nadia worked as Marketing & Digital Marketing Executive in Kilkenny’s O’Keeffes Group. She also held the position of Marketing Manager in Bolands Waterford and Social Media Account Manager at Beat 102-103. We’re delighted to welcome Nadia to the team and look forward to the exciting times ahead for the Tower.

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Dr Mark White (PhD, MSc, MBS, Dip HE, FFNMRCSI, FCIPD, RGN) joins WIT from the National University of Ireland (NUIG) where he was a Researcher and Senior Lecturer in the School of Nursing & Midwifery. Dr White was a member of the WIT Governing Body and is a fellow and board member of the Faculty of Nursing and Midwifery, Royal College of Surgeons since 2014. Commenting on his appointment Dr White said he is looking forward to engaging with the research community and the wider institute in his new role. “I am very much looking forward to the challenge of building the research capacity of the institute and building on the previous success and reputation. A key focus for me over the coming months is the development of a new research strategy for WIT which will align and deliver the aspirations of the recently published WIT Strategy (2018-2021) and naturally prepare us for our Technological University journey in the coming months and years.”

NETWORK • Q3 2018


BALLOONS! Balloons for all occasions

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THE ALL-NEW ŠKODA KAROQ. ANOTHER WAY TO DO RUSH HOUR. From €26,950 at George Corbett Motors.

Following the success of the 7-seater KODIAQ, ŠKODA introduces the KAROQ. The spacious 5-seater SUV combines comfort, style and cutting-edge technology. The KAROQ includes touch screen sound systems, 17” alloy wheels, cruise and climate control, plus rear parking sensors as standard. Powered by an excellent range of familiar ŠKODA Diesel engines as well as new efficient 1.0 TSI and 1.5 TSI petrol options, there is no shortage of choice. Live life another way with the ŠKODA KAROQ. Available to order now from just €309 per month.

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*Typical Example: KAROQ 1.0TSI 115hp Ambition OTRP €27,700. Deposit €8,404.71. 36 monthly payments of €309 including service plan of €12.99 per month. Optional final Payment €10,241. APR 3.9%. Total cost of credit €1,752.07. Minimum deposit is 10%. Subject to lending criteria. This offer is made under a hire purchase agreement. ŠKODA Finance is a trading style of VW Bank GmbH Branch Ireland, authorised by the Federal Financial Supervisory Authority in Germany and regulated by the Central Bank of Ireland for conduct of business rules. Available on models registered before for 30th September. Model shown is the KAROQ style 1.0TSI 115hp. Price excludes delivery and related charges. CO2 from 114-138g/km. Combined fuel consumption from 4.3-5.5 l/100km


TSSG develop security solutions for truck terrorism Telecommunications, Software & Systems Group (TSSG) at WIT secure major role in €3 million secure truck navigation project — TransSec

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rish tech experts have teamed up with their European counterparts, industry and business to develop a new and secure truck navigation system which prevents such large vehicles from ever being used in a terror attack. The TransSec project includes leaders in the fields of telecoms and other wireless, high speed communications protocols at the Telecommunications, Software and Systems Group (TSSG) at Waterford Institute of Technology. The carefully-selected teams are working together with a leading global truck manufacturer on the development of a new type of truck that is fitted with impregnable road transport and dangerous goods protection systems. The system will include precise vehicle positioning and navigation for on-road use, including lane positioning, as well as off-road use safeguards. It also includes vehicle movement monitoring for dangerous goods, with a critical area alarm and integration into the Europeanwide emergency eCall system. TransSec will also provide vehicle communication security for critical information exchange as well as on-board, pre-crash environment detection of vulnerable objects, both on- and off-road, along with protected, autonomous emergency manoeuvring for crash prevention on- and off-road. TSSG Research Unit Manager, Frances Cleary says having companies — among them a truck manufacturer, as well as SMEs, research institutes and a university — involved in the consortium allows everyone to play to their strengths and deliver practical, pragmatic, value for money outcomes, she

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The TransSec Project Team: Nithin Padmaprabhu, Software Researcher; Martin Tolan, Tech Lead & TransSec Work Package Leader; Ruisong Han, Post Doc Researcher & TransSec Work Package Leader; Frances Cleary, TSSG MEPS Research Unit Manager and Ryan McCloskey, Software Researcher. stressed. TSSG brings its telecommunications expertise, specifically V2X Communication and Risk communication expertise, to the consortium. The project is financed under the Horizon 2020 Galileo-GSA-2017, EU-funded project. TSSG’s role is significant and the project will have very practical social and economic outcomes, according to Acting Director of Research at TSSG, Dr. Sasitharan Balasubramaniam. “We are growing our smart mobility/intelligent transport group in-house and TransSec is a major project for us. It will allow us to build on our current expertise. TransSec’s outputs are likely to be of key interest, not just to truck manufacturers but to fleet companies, rental companies etc. The wider, societal impacts are enormous,” he said. TransSec addresses a new danger in European countries, the

increasing number of terror attacks, Frances Cleary says. “Terror attacks with trucks in Nice and Berlin have shown drastically the damage a heavy truck can cause; how easy it is to misuse a truck for attacks and that the newest safety systems cannot prevent these attacks,” she explained. “As a consequence of such terrorist-related incidents, road transport safety has to be supplemented by road transport security. The TSSG project team will help to produce an early prototype which can be implemented by truck companies during manufacture or retrofitted to existing fleets. “We will demonstrate the effectiveness of the system with a truck both on and off the road after 12, 24 and 36 months of the project lifetime. Testing and pilots on public roads and public areas will provide a higher level of security,” she revealed. NETWORK • Q3 2018


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PAYE Modernisation… Are You Ready? T

he PAYE Modernisation Project will involve the most significant reform of the PAYE system since its introduction in 1960. Employers will need to calculate and report their employees’ pay and deductions as they are being paid. This will make it easier to deduct and pay at the right time the correct amounts of Income Tax, Pay Related Social Insurance, Universal Social Charge and Local Property Tax. The new real time reporting regime will be operational for all employee payments being made from 1 January 2019. Employers, agents and payroll providers will need to review their business processes and practices so they meet the new requirements. PAYE modernisation will improve the streamlining of current business processes and reduce the administrative burden currently experienced by employers to meet their PAYE reporting obligations. According to Stephanie Davies, Managing Director of Pimbrook Software, this move is hugely significant and she is encouraging business owners to start preparing now. “This is very real and live for all payroll payments from January 1st, 2019; preparation is key to the successful transition for your business. And that preparation can start now with checking all your data is correct, and submitting your employee list to revenue.” So what does it mean for employers and their agents? Stephanie explains: “Once the changeover has happened, the administration burden will be lightened and the yearend stress will be eliminated”. And finally, what are the benefits to the employees? “The employee now has full control and visibility over their tax affairs. Always having up to date information available via Revenue’s ‘My Account’ will make dealing with institutions, such as Banks, much easier – no need to go looking for a P60, all the necessary information will be available online,” says Stephanie.  For more information on PAYE Modernisation, please contact Pimbrook Software on 051 395 900.

NETWORK • Q3 2018

Pictured above: Sinead Sweeney, Revenue and Stephanie Davies, Pimbrook Software, speakers at the recent Waterford Chamber Learn at Lunch event.

What are the benefits? For an employer: • Seamless integration into payroll • Minimise employer cost to comply • Abolition of P30s, P45s, P60s and end of year returns • Right tax paid on current due dates • Time savings. For an employee: • Simplified online services • Maximise use of entitlements • Automatic end of year review • Real time accurate data • Transparency For Revenue: • Statutory in-year return • Making compliance easier • Accurate up to date income details • Reduced customer contacts • Timely targeted interventions

What can you do to start preparing? • • • • • • • •

Register as an employer Ensure you have the correct PPS Numbers Register employees Obtain up to date P2C Complete the P45 process correctly Be aware of your obligations at year end Check with your accountant Ensure your software supports PAYE Modernisation

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BREXIT

BREXIT: the closer we get, the less certain we are  By EMMA KERINS, EU and International Affairs Manager, Chambers Ireland

T

he events of the past several weeks close another chapter in the unprecedented saga of the Brexit negotiations, with the Chequers meeting, two highprofile resignations, the publication of the UK’s White Paper, ongoing questions over the viability of the “back-stop” arrangement for Northern Ireland and uncertainty over whether the EU and UK will manage to agree the terms of the UK’s Withdrawal. From the perspective of the business community, it is starting to seem as if the closer we approach the March 2019 exit deadline, the less certain it is what kind of environment they will be navigating after the UK leaves the EU. This is damaging business confidence and making it harder for companies to plan for their budgets and future investments. The questions businesses are asking concern whether there will be a transitional arrangement in place following March 2019 and if not, will businesses be dealing with the “cliff edge” scenario of WTO tariffs and customs checks? During all this uncertainty, it’s important to deal in what we do know: First, the UK is leaving the European Union next March. Second, unless a Withdrawal Agreement is in place (which includes a “back-stop” for the Northern Irish border), there will

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be no period of transition following the UK’s exit. If a transition is not agreed, we’re dealing with a hard border between the EU and UK, which will mean the immediate dissolution of the current trading relationship and the application of WTO rules and tariffs. The other thing we know for certain is that if the UK leaves the EU without a deal, Ireland will be the hardest hit of all European countries. This was confirmed in another report, published recently, where the IMF found that the long-term damage of a return to WTO rules could be more than four times worse for Ireland than on countries like the Netherlands, Belgium or Denmark. However, time is short and since the business community still lacks clarity on what exactly will happen from next April onwards, we’re telling our Chambers and members that preparedness is key. There are steps your business can take which, in the words Michel Barnier, will help you “prepare for the worst, while hoping for the best”. For example, if you currently do business with the UK or are engaged in exporting more generally, review your supply chains to see how exposed you are to imports/exports to and from the UK. You should also identify the impact of tariffs in a worst case and best case scenario. Further, you should review the level of customs awareness

within your business and assess the potential increase in the costs of customs compliance. You should also examine whether it would be worth considering applying for Trusted Trader, or AEO status. Government must also do more to support Irish business in preparing for Brexit. This includes the delivery of the committed increases to investment in infrastructure, particularly our roads and ports. This infrastructure will be crucial for the business community, specifically our exporters, if they are to successfully adjust to the postBrexit trading landscape. There are no guarantees that Irish and EU traders will be able to continue to use the UK “land bridge” between Ireland and the continent following the UK’s departure from the EU. Ensuring that our ports have the capacity to cope with new customs obligations will be critical. Further, our ability to continue to attract foreign investment and our ability to diversify the markets in which we trade will be crucial if we are to maintain growth as an economy. As such, Government must continue to focus on enhancing our national competitiveness and resourcing Irish firms to compete abroad as much as possible in preparation for whatever form Brexit takes.

NETWORK • Q3 2018


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Waterford and Tramore Chambers join forces W

aterford Chamber is delighted to announce that Waterford and Tramore Chambers will be transitioning, whereby all members of Tramore Chamber will automatically become members of Waterford Chamber and benefit from becoming part of a vibrant and active Chamber which is affiliated with Chambers Ireland. Waterford Chamber CEO Gerald Hurley and his team will manage the transition from the outset and endeavour to integrate the two Chambers in a seamless fashion. Meanwhile, the Board of Tramore Chamber will be dissolved and, in line with Waterford Chamber’s Policy Advisory Panels, a new group will be formed to represent the specific interests of the business community in Tramore.

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Speaking about the amalgamation, Gerald Hurley said: “We firmly believe the collective voice is stronger and particularly in light of the Ireland 2040 Vision and National Planning Framework, there is a need for a coming together of the whole business community and offering a more unified approach. “We are conscious of the need for a voice for business to represent Tramore and we will appoint a manager to represent the interests of the Tramore Business Community on various committees and to advance stakeholder engagement in that regard. “We look forward to working with the business community in Tramore, some of whom are already members and more who we are keen to engage with. While we

Gerald Hurley Waterford Chamber CEO

are cognisant of the fact that issues exist, as they do in all areas, we are encouraged by the level of commitment we have already received in getting this over the line. We are determined to represent Tramore through our lobbying activities and showcase all the town has to offer, while also chasing any available opportunities to enhance that offering. “We are happy to open our doors to anybody in business who is looking for support or who wants to become part of the biggest business representative organisation in the region, representing over 13,500 employees across all business sectors.”

NETWORK • Q3 2018


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MIND OVER MATTER for AWARE L

eading Irish designers and business leaders joined together at Boxworks, Waterford to launch the annual ‘Mind Over Matter’ fundraising event for AWARE. This innovative initiative enables businesses of all sizes to consult with the best of Irish design talent for a minimal fee on 10th October, National Day of Creativity, with all proceeds going to AWARE. Nichola Beresford acted as MC with a panel of business leaders and design experts including: Richard Rodger, founder, VoxGig; Sandra Whelan, COO, Immersive VR Education, and Yvonne Rath, MD, Pixelpod. Sandra Whelan said, “I am delighted to support such an important initiative. AWARE has a very clear objective which is to inform and educate people around mental health issues. Initiatives like this are invaluable in ensuring that more people are reached within the business community. Bringing mental health issues to the forefront of business owners’ minds is of huge benefit to not only their team who may be suffering silently, but to the business owners themselves, making them more aware of their duty of care. Business aside, we are all human with complex emotions. No one is immune. It’s important that we remember that.” Yvonne Rath, PixelPod, added: “I'm here today to help launch

Nichola Beresford who chaired Mind Over Matter at Boxworks, with Jackie Gaule, Waterford LEO and Michael Mounsell. Photo by John Power. the Mind Over Matter campaign which was started by The Institute of Designers of Ireland. It’s all about creating awareness of mental health issues within Ireland and getting both the design community and the business community to work together to help promote AWARE." This event kick-starts the launch of the ‘Mind Over Matter’ website www.idimindovermatter.ie where businesses can log on to book a design consultation on 10th October for just €75. Businesses all over Ireland can avail of this opportunity as the National Day of Creativity will take place in Dublin, Belfast,

Carlow, Cork, Dundalk, Limerick and Waterford. The event is being supported by 200 designers from all over Ireland who will be donating 1,500 hours with all funds raised being donated to AWARE. Designers from all specialities are represented including graphic designers, architects, creative strategists, illustrators, interior designers, product, interior designer, web developers. There is something for every type of business.  Booking is open from now until 9th October at www.idimindovermatter.ie


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Join Gerald on the BIG DEISE SLEEP OUT W

aterford Chamber CEO Gerald Hurley is calling on the business community to join him in supporting The Big Deise Sleep in aid of Focus Ireland, which takes place on Friday, November 30th. This is Gerald’s second year supporting the event at the Edmund Rice Heritage Centre, which raises much needed funds for the homeless service, which has been in Waterford for the last 18 years and the city is now the charity’s largest centre outside of Dublin. “While it was certainly one of the

most uncomfortable nights of my life, it was also a very humbling experience. Yes we had some good laughs and I met wonderful people, but in the dead of night, it’s hard not to think of those less fortunate than ourselves. “I was delighted to meet Thomas Barr last year, who has always been a huge supporter of the Big Deise Sleep Out and pending training commitments, he is committed to joining us again this year. He is a wonderful Ambassador, not just for Waterford, but for Ireland, and given the year he has had, I’ve no

doubt we’ll have plenty to talk about in the wee hours!” Focus Ireland have received support from Waterford and St Dominic’s Credit Unions and for anybody wishing to join the sleepout, or lend their support, please contact Cathryn O’Leary on 086 6042854.


Big Deise Sleep Out Over 3800 children will be homeless this Christmas. They urgently need your help. Focus Ireland is calling on you to take part in the Big Deise Sleep Out. When: Friday 30th November. Where: Edmund Rice Heritage Centre. Focus Ireland is working to bring about real and lasting change for people experiencing homelessness. Join us by giving one night to change a lifetime and help raise vital funds and awareness for families and children who are homeless this Christmas. To take part or for more information contact Cathryn: Call: 086 6042854 Email: cathryn.oleary@focuireland.ie

Visit focusireland.ie Find us on


A summer of festivals

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t’s been a bumper summer for festivals in Waterford this year – we’ve seen the new with All Together Now coupled with the old favourites like Spraoi, ensuring everybody was catered for, music lovers, kids, foodies – the list goes on! Festivals are big business for Waterford, adding significantly to the tourism market, boosting hotel occupancy and retail spend. Waterford City & County Council give €1.4million to festivals annually and Tourism Officer Orna Holohan says: “Festivals bring vibrancy and fun to Waterford throughout the year and they are such an important part of what we have to offer locals and visitors to the area. The friendly atmosphere, animation and spectacle created by festivals gives Waterford something to shout about, with the additional benefit that they are not only experienced by those attending the festivals but also a much bigger audience who follow festival happenings across a wide range of media. It’s great to see so many refreshingly positive and colourful photos and videos of Waterford across both social media and traditional media platforms – this all helps to enhance Waterford’s positive image nationally and internationally.

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“Festivals not only draw people to Waterford, where they often stay and enjoy some of the many other attractions we have in the area, but they also enhance the visitor experience for those already visiting. Imagine if you had planned a visit to Waterford last Easter weekend and all of a sudden you discover Vikings fighting in the streets and the spectacle of the multimedia shows in The Apple Market – wouldn’t you be impressed? “Waterford City & County Council recognise the importance of festivals in both the budget allocated and time given to supporting, developing and promoting them. However, the fantastic calendar of festivals we have in Waterford would not be possible without the tireless work and enthusiastic support of volunteers, communities, businesses and organisations all over Waterford. The people of Waterford are avid festival goers and without this local support it would not be possible to have such an array of festivals and events for all to enjoy. “With festival funding applications going live next month we look forward to seeing new and old festivals apply. To grow tourism in Waterford we need to extend the holiday season so I would ask

applicants to think carefully about the timing of their festival - having a range of options to offer tourists outside peak holiday times will encourage people to plan trips to Waterford away from the busy summer months. “2018 really has been an exciting year for festivals in Waterford; with the addition of the hugely successful Vadrarfjordr International Viking Festival and All Together Now, as well as the firm favourites like West Waterford Festival of Food and Spraoi going from strength to strength. The Comeraghs Wild Festival had its biggest year to date and it is great to see a festival which introduces both the people of Waterford and visitors to the area to less visited parts of the County becoming such a success. It’s not over yet, still to come this year we have Winterval, as well as Wicked Woods which will be celebrating all things Samhain (or Halloween) in unique Spraoi style in Carriganore Woods, next to the Waterford Greenway.” So here’s a look back at some of the many memories of Waterford’s Summer of Festivals 2018.

NETWORK • Q3 2018


The Line-up Waterford’s Writer Weekend – May 7th to 10th Waterford Festival of Architecture – May 16th - 20th Tramore Beach Yogafest – June 3rd Waterford Viking Marathon – June 30th Tramore Promenade Festival – July 7th & 8th Comeraghs Wild Festival – July 12th & 15th Waterford Balloonfest – July 19th – 22nd SprÓg Festival – July 29th – Aug 4th All Together Now – August 2nd, 3rd & 4th Spraoi – August 3rd, 4th & 5th Tramore August Racing Festival - August 16th to 19th Waterford Walls – August 17thth – 26th Dunmore East Bluegrass Festival – August 23rd, 24th, 25th & 26th DayTripper – August 24th, 25th & 26th Waterford Harvest Festival – September 7th – 9th

www.visitwaterford.com NETWORK • Q3 2018

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gallery

At the Business After Hours at Metalman Bar: John McSweeney, AIB Bank and Gaye O'Connell, AIB Bank

Senator Paudie Coffey; Gerald Hurley, CEO, Waterford Chamber; Jonathan Earl, Deputy President, Waterford Chamber; Rob Cass, Faclon Malls; Kathryn Kiely, Chamber President; Minister Damien English; Niall Harrington, Fewer Harrington & Partners.

At the President's Lunch at Faithlegg: Marian Keane, AIB Bank; Gerald Hurley, CEO, Waterford Chamber; Kathryn Kiely, Chamber President; British Ambassador to Ireland, Robin Leo Murphy Barnett and David Hammond, AIB Bank.

At the Business After Hours at Metalman Bar: Tim Barber, Metalman Brewing Company and Dermot Walsh, Walsh's Bakehouse.

At the Regional Leaders Programme Lunch at Faithlegg: Des Whelan, WLR FM; Kathryn Kiely, Chamber President; Michael John Power Walsh, CEO, Waterford City & County Council.

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NETWORK • Q3 2018


Mayor of Waterford City & County, Declan Doocey; Kevin Vickers, Canadian Ambassador to Ireland; Gerald Hurley, CEO, Waterford Chamber.

Pictured at the Bausch + Lomb table at the Tramore Race Night were Jackie Roche, Shirley Russell, Mark Fitzgerald, Geraldine Grehan, Catherine Hartery, Claire Cashin, Kyle Collins and Marie Noel Browne Prendergast.

Pictured at Faithlegg Golf Club for the Annual Waterford Chamber Golf Classic were the winning team PwC Rory Fitzgerald, Jim McClean, Richard Roe and Martin Freyne, with Tom Walsh, House of Waterford Crystal (event sponsors); Kathryn Kiely, Waterford Chamber President and Amber Young, KBC Bank, course sponsors.

Frank King, Fiona O’Shea, Eileen and Brian Magee at the Tramore Noel Browne Race Night.

At the Regional Leaders Programme Lunch at Faithlegg: Gerald Hurley, CEO, Waterford Chamber; Sara Mullally, Waterford Chamber Skillnet; Kathryn Kiely, Chamber President; Paul Healy, CEO, Skillnet Ireland; Mark Hennessy, Site Leader, Bausch + Lomb; Jackie Roche, Learning and John Power Organisational Development Manager, Bausch + Lomb.

NETWORK • Q3 2018

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NETWORK • Q3 2018


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NETWORK • Q3 2018

Healthcare Advance Physio Waterford ..........051 844471 Dermot Crowley & Associates Dental Surgeons ..........................051 853111 Genesis Laser & Aesthetic Clinic 051 854445 Havenwood Retirement Village ...051 303800 Home Instead Senior Care ..........051 333966 The Keogh Practice ……………..051 855411 Dr Joseph O’Beirne …...........…..051 842634 University Hospital Waterford ......051 848000 Waterford Hospice ......................051 844847 UPMC Whitfield ...........................051 319815

Hotels Athenaeum House Hotel ............051 833999 Dooley’s Hotel ………….........…..051 873531 Faithlegg .....................…………..051 382000 The Fitzwilton Hotel ……………..051 846900 The Granville Hotel …….………..051 305555 Majestic Hotel ………….........…..051 381761 Maryborough Hotel and Spa .......021 4365555 Tower Hotel & Leisure Centre ....051 862300 Travelodge ..................................051 358885 Viking Hotel Waterford……..........051 336933 Waterford Castle Hotel ...............051 878203 Waterford Marina Hotel ..............051 856600

Household & Interior Design Colourtrend Paint and Wallpaper 051 351299 Dlight ..........................................051 393464 Evoke German Kitchens .............051 580780

Glen Parquet Flooring ….............051 852211 Murphy Larkin Timber Products ..051 391821

Housing Association Focus Ireland ……..........………..051 879807 Respond! ……………................0818 357901

HR & Recruitment AA Euro Recruitment Group ......051 355704 Cpl Resources ............................051 511181 Hartley People .............................051 878813 Insight Recruitment & Training ....051 325876 itContracting .............................1890 911 211 Matrix Recruitment .......................051 353825 Morgan McKinley …………........051 309650 Rigney Dolphin ...........................051 590000

HR Services Darlington Consulting ...............086 2437677 Insight HR ................................056 7701060 Rigney Dolphin ...........................051 590000 Peninsula Business Services ...1890 252 923 SimplifyHR ..................................051 364518 Windsor HRM ………….........…..051 874210

Insurance Anita Cambie Financial ................051 821774 Arachas .......................................051 877700 BMCI Insurance & Investments ..087 0635685 Hooper Dolan Insurances ...........051 860600 McDonald Dwyer Reddy & Byrne Insurances .........051 872080 Oliver Murphy Insurance Brokers 051 841766 O’Leary Insurances ....................051 309130 OakTree Financial Services .....1890 876077 Vhi .................………......……..086 8581441

IT Services Evros ..........................................051 339900 HCS Business Solutions ............051 595200 Radius Technologies ……...........051 592500

Manufacturing APS Materials Inc. …………..…..051 357834 ARTeSYN BioSolutions Ireland ..051 508431 Ball Beverage Packaging Ireland 051 372137 Bausch & Lomb Ireland …...........051 355001 Cartamundi Ireland .....…………051 331100

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Carten Controls ......……………..051 355436 CMC Hygea ...............................051 345044 Dawn Meats Group .....……..…..051 309200 EcoBurner .....................………..051 353806 EirGen Pharma ....………….…..051 591944 E. Flahavan & Sons ....………...051 294107 ELC Laser Group .......................051 358144 Ellickson Doors .........................051 370962 Glanbia Plc …………...........…..056 7772288 Glazik ......................................087 9873653 Honeywell Aerospace Ireland .....051 303620 Honeywell Transportation Ireland 051 376411 House of Waterford Crystal .........051 317000 Kearney Engineering ..................051 307038 Keltech .......................................051 377900 MEDITE SMARTPLY ......………051 851233 Nypro Healthcare .......................051 359600 PPI Adhesive Products ....……..051 373555 Orafol Europe .............................051 359400 Sanofi Waterford ..…..……....…..051 594100 South Eastern Chemicals .....….051 885405 SPG Packaging Ireland Ltd ..…...051 851551 Swedencare Ireland .....…….....051 304010 Teva Pharmaceuticals Ireland ....051 331331 West Pharma ...............................051 378768

Tagline Print & Design ...............083 4862494 Walshe Print ...............................051 854236

Property Barry & John Murphy Auctioneers 051 858444 Book A Room.ie ………......……..051 858182 DNG Thomas Reid Auctioneers ...051 852233 Ennis Gough Property ...............051 851166 Liberty Blue Estate Agents ..........051 845751 O’Shea O’Toole & Partners ….....051 876757 Purcell Properties .......................051 876514 RE/MAX Team Fogarty ...............051 843684 Sherry FitzGerald John Rohan .....051 843880

Pubs & Clubs Holy Cross Inn ……………..........051 353087 Jack Meades ………..........……..051 850950 The Reg .....................................051 583000 The Spinnaker Bar & Restaurant 051 383133 Tullys Bar ...................................................n/a

Research & Development

Marketing & PR B2B Communications …………..051 858888 Bance Nolan ......….....…………..051 845403 Efitz Marketing ............................051 391350 Focus Visual Communication ......051 832742 Liberty Communicates ...............087 3561722 Márla Communications ...............051 853650 Meraki Marketing ......................087 7986204 Monica Leech Communications 051 850850 O’Connell Ivory Communications 01 4433533 Passion For Creative ................051 580969 Preferred Marketing & PR ...….051 820850 Triangle Marketing .....................086 3448551

RIKON ........................................051 834032 SEAM Research Centre .............051 845648 TSSG …………......................…..051 302920

Restaurants & Cafés

Beat 102-103 ……..........………..051 849102 Munster Express ….....…………..051 500100 Nemeton ..…..............................058 46499 O’Connell Ivory Communications 01 4433533 Waterford News & Star ………....051 878787 Waterford Today …………….......051 854135 WLR FM ……………...................051 877592

Bellissimo ...................................051 879178 Bodega! .............................……..051 844177 Burzza ........................................051 844969 Carter’s Chocolate Café ..............051 841802 Coach House Coffee ..................051 295654 Everett’s Restaurant ..................051 325174 Four Star Pizza .........................051 364444 Ginos ..........................................051 879536 Jack Meades ………..........……..051 850950 L’Atmosphere ..............................051 858426 La Bohème Restaurant ...............051 875645 Lighthouse Restaurant ................051 383151 Momo Restaurant .......................051 581509 No. 9 ..........................................051 857706 The Pantry .................................051 871142 The Parlour Vintage Tea Rooms ..087 2129032 The Reg .....................................051 583000

Office Supplies

Retail

Fieldmaster ......….......................051 876995 Jones Business Systems ............051 374896

Alfie Hale Sports ….........………..051 872837 Ardkeen Quality Food Store .......051 874620 Audi Waterford ............................051 337600 Bolands Waterford .......................051 872122 The Book Centre ..........................051 873823 Brennan’s Pharmacy …......……..051 390234 Delaney’s Pharmacy …………....051 874722 Evolution .....................................051 854526 Fitzgerald Menswear ......…….....051 855055 Fitz U ..........................................051 876543 Full of Beans …………….............051 843653 Full of Beans 2 ..........................051 844644 George Corbett Motors ...............051 857717 Hallmark Jewellers ......................051 853144 Heroes ........................................051 304260 House of Waterford Crystal .........051 317000 Kelly & Dollard .............................051 870077 Kneisel Jewellers ………....……..051 875033 Morris Builders Providers & DIY ..051 874986 Mulligan’s Pharmacy • Ballybricken ..............................051 840500 • Barronstrand Street ..................051 875211 • City Square ...............................051 853247 • Dunmore Road .........................051 843700 • Rockshire Road, Ferrybank ......051 832646 • Lisduggan ................................ 051 374420 • Superquinn ...............................051 820200 • Tesco Ardkeen .........................051 364888 • Tesco Ballybeg .........................051 364555

Media

Other Dr Con Power ………….........…..01 4946833 Jim Hewison ................................051 381495

Photographers David Murphy Studio .................086 1662490 Garrett FitzGerald Photography 087 6658314 Gerry O’Carroll Photography .....051 304050 Golden Moments Aerial Photography 051 380741 John Power Photography .........086 8797525 Leo Murphy Photography ……....051 872539 Noel Browne Photographer ......086 0366904 Paddy Tubbritt Photography ....086 3379401 Photozone ……………..............087 2621422

Printers Cantec Business Technology .....051 Fieldmaster ......….......................051 Graphic Image ............................051 Swift Print ......................….........051

50

337012 876995 858787 334926

• Tramore ................................... 051 338550 Power’s Pharmacy ……..………..051 875034 Redlane Boutique ........................051 395395 Sheridan Motor Group .................051 334700 The Shoe Centre …….....…........051 874036 Sienna Home Furnishings ...........051 595005 3Store .........................................051 841079 Tom Murphy Car Sales ................051 301222 Waterford Motor Village ..............051 304300 Worldwide Wines ........................051 878798

Security

Tourism & Hospitality Failte Ireland - South East ….…..051 312700 Harvey Travel .............................051 872048 Strand Travel Worldchoice .........051 872881 Travel Creations .........................051 375737 Waterford Viking Triangle ...........0761 102659

Trade & Development

BlueWall Technologies ......…......051 372828 CCS Security ........................….051 344173 CTS ............................................051 387931 Horizon Safety Systems ............059 9182517 S. Security ..................................051 872435

Enterprise Ireland ………...……..051 333500 EuroBEN ....................................087 1389233 Fumbally Exchange Waterford ................n/a Ibec ………..…….........................051 331260 IDA Ireland ……..............………..051 333055 Irish Exporters Association ……..01 6612182 Waterford City Enterprise Centre 051 364399

Services

Training

Arc Mediation .............................051 348336 Clem Jacob Hire ……….....……..051 373333 Codico Distributors ......................051 379933 Dlight ..........................................051 393464 Euro Car Parks (Ireland) ..............01 8908320 Events by Carmel Grant ...........086 8541856 EveryEvent ................................086 1931371 HSS Hire ......................................051 349391 Kustom Workwear .....................051 358700 Maitech Industrial Services .......051 351897 National Business Machines ......051 877285 OASIS ……....................………..051 590968 R & J Electrical Services ...........087 6126765 Rigney Dolphin ...........................051 590000 WorkLAB ...................................087 9466562 WriteWords Editorial .................087 6959799

Blue Ocean Leadership .............087 9175425 CCS Facilities ........................….051 344173 Darlington Consulting ...............086 2437677 Direct Training Ireland ….............051 291710 EuroBEN ....................................087 1389233 Fitzwilliam Training & Consulting 053 9146618 The Food Safety Company ........021 4355917 Insight Recruitment & Training ....051 325876 Inspiring Excellence ..................085 7808573 Leyden Consulting Engineers ....051 364344 Manufacturing Excellence ……...051 870270 MCX Training & Development ..086 8225301 The Nagle Centre .......................051 357731 NAS Training Centre ...................051 333966 Natalie Cooke Consulting ..........086 8383577 New Links Training Solutions ....051 385720 NLC Training ………….........…..056 7771280 O’Connell Ivory Communications ..............n/a Roadskill Training Centre ..........051 333909 Southsafe Training ....................087 6864726 Training For Success .................051 843365 Welding Academy ......................087 2370794

Shopping Centres Caulfield’s SuperValu …………...051 840400 City Square Shopping Centre .....051 853528 George’s Court Shopping Centre ..051 875534

Solicitors Bowe O’Brien Solicitors ..............051 873211 Kinsella Solicitors ........................051 878090 Mairéad Deevy BL ..................083 4509350 M.M. Halley & Son .....................051 874073 M.W. Keller & Son Solicitors ......051 877029 Newell, Gillen & Cunningham .....051 874352 Nolan Farrell & Goff ……………..051 859999 Peter O’Connor & Son Solicitors 051 874909 Sean Ormonde & Co. Solicitors ..1890 889090

Technology & Software Bluefin Payment Systems ...........051 349811 Cantec Business Technology .....051 337012 Cquent.ie ..................................087 2804513 Dataworks .....………….........…..051 878555 Immersive VR Education ............051 345511 Intriniti .........................................051 590000 Omnipath ...................................051 595010 Omnivend Systems ....................051 595010 Pimbrook Software ........………..051 395900 Project Life Cycle Partners Ltd ....051 347185 Red Hat ......................................051 810111 SE2 .............................................051 359300 Sedicii Innovations ......................051 302191 Sun Life Financial …………….....051 333300 Waterford Technologies ...............051 334967

Telecommunications Three ..........................................01 5426300 3Store .........................................051 841079 Vodafone ..................................................n/a

Transport & Logistics Bus Éireann ...............................051 879000 Falconer & Sons Limousine Hire 051 355872 Irish Rail ..................................1850 366222 MAC Trans Freight Ltd …............051 358529 Marine Point Partnership ............051 831200 Port of Waterford Company ........051 874907 Rapid Cabs .................................051 858585 South East Car Hire ……………..051 351355 Southeast Port Services …….....051 851811 Storage City ................................051 333909 Store-All Logistics .................…..051 831200 Suirway Bus & Coach Services ..051 382209 Trans-Stock Warehousing & Cold Storage ...........................051 832411 Waterford Airport ………….....…..051 875589

Website Services Aeronstudio ...............................087 2560543 B2B Communications .................051 858888 Cquent.ie ..................................087 2804513 Hosting Ireland ...........................01 9020020 Márla Communications ...............051 853650 Passion For Creative .................051 580969 Success Online ………..….........051 330579 TOTEM ........................................058 24832

Wholesale Curran Foods & Express Cuisine 051 370500 Musgrave MarketPlace ....….......051 392800

NETWORK • Q3 2018


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Network - Issue 04 - Q3 2018  

Waterford Chamber Network Magazine - Issue 04, Q3 2018

Network - Issue 04 - Q3 2018  

Waterford Chamber Network Magazine - Issue 04, Q3 2018

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