Join Date: Mar 2008 Posts: 7,540
sherm
Senior Member True WatchGeek
I'm going to have the jeweler check my Classique. I'll report my findings. I spoke to Customer Service. They didn't know anything about this but said I can check it out and if it's not as described; I can send it back. __________________
~ Sherm ~
~
Like a POWDERKEG!!! JS sherm View Public Profile Send a private message to sherm Find all posts by sherm Add sherm to Your Contacts #93 Today, 03:49 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by sherm I'm going to have the jeweler check my Classique. I'll report my findings. I spoke to Customer Service. They didn't know anything about this but said I can check it out and if it's not as described; I can send it back. I was told pretty much the same thing, but in my case ShopNBC called it a "misunderstanding." What's the misunderstanding? I ordered a watch and approximately 3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and to rectify the situation return the watch for a refund. Wonderful. End of problem. How about addressing how did could of happened, so it doesn't occur in the future. Why didn't ShopNBC at least inspect a sample of the watches being sold before selling them?
They take the word of every vendor as to claims they make about a product? Don't they have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a similar re-occurrence. Obviously not. So what happens now? The few geeks who bought the watch and happened to read this thread will return the watch, if it's in the return windows of 30 days for a refund. How about the THOUSANDS of other customers who are not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are wearing might have crystals instead of diamonds. Why aren't these people being notified? ShopNBC has a list of everyone who ordering this watch. I'm wondering how many people will be disappointed once they find out that the stones in their watch are really made of crystal. Still waiting on Invicta's response. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #94 Today, 04:26 AM
a1trino
Join Date: Jun 2009 Location: Lemoore,CA Posts: 970 Real Name: Trinidad
Senior Member Veteran Geek
Quote:
Originally Posted by timeman I was told pretty much the same thing, but in my case ShopNBC called it a "misunderstanding." What's the misunderstanding? I ordered a watch and approximately 3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and to rectify the situation return the watch for a refund. Wonderful. End of problem. How about addressing how did could of happened, so it doesn't occur in the future. Why didn't ShopNBC at least inspect a sample of the watches being sold before selling them? They take the word of every vendor as to claims they make about a product? Don't they have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when
they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a similar re-occurrence. Obviously not. So what happens now? The few geeks who bought the watch and happened to read this thread will return the watch, if it's in the return windows of 30 days for a refund. How about the THOUSANDS of other customers who are not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are wearing might have crystals instead of diamonds. Why aren't these people being notified? ShopNBC has a list of everyone who ordering this watch. I'm wondering how many people will be disappointed once they find out that the stones in their watch are really made of crystal. Still waiting on Invicta's response. No intention of being rude Jerry. Maybe you should stop dwelling on what happend and move on, return the watch get your money back. I only say this as a geek helping another geek out. I know you are angered at the whole fiasco. I know I would be angry for a while then the heat would die down and I would just want to get a happy ending. watchgeeks return the watch end of it! Have a great day! __________________ "This is a BIG DEAL!"
To all
a1trino View Public Profile Send a private message to a1trino Send email to a1trino Find all posts by a1trino Add a1trino to Your Contacts #95 Today, 04:44 AM Join Date: Jun 2010 Location: Louisiana Posts: 72 Real Name: Gary
CecilG41 Member Member Geek
Quote:
Originally Posted by timeman I was told pretty much the same thing, but in my case ShopNBC called it a "misunderstanding." What's the misunderstanding? I ordered a watch and approximately 3200 other customers, that was advertised on ShopNBC as having 42 diamond accents. I received a watch that has 42 crystals instead. So I guess this is the misunderstanding, and to rectify the situation return the watch for a refund. Wonderful. End of problem. How about addressing how did could of happened, so it doesn't occur in the future. Why didn't ShopNBC at least inspect a sample of the watches being sold before selling them? They take the word of every vendor as to claims they make about a product? Don't they have people at ShopNBC to inspect these type of things? In light of Eyal's recent post here regarding some of his watches being advertised on ShopNBC as being "Swiss Made" when
they weren't; you would think ShopNBC and Invicta would have taken steps to prevent a similar re-occurrence. Obviously not. So what happens now? The few geeks who bought the watch and happened to read this thread will return the watch, if it's in the return windows of 30 days for a refund. How about the THOUSANDS of other customers who are not geeks and are wearing this watch. Shouldn't they know what we know? That the watch they are wearing might have crystals instead of diamonds. Why aren't these people being notified? ShopNBC has a list of everyone who ordering this watch. I'm wondering how many people will be disappointed once they find out that the stones in their watch are really made of crystal. Still waiting on Invicta's response. I imagine other people like myself will no longer have any faith in the ShopNBC or Invicta claims as regards Diamonds or Diamond Accents on any of their watches. I also have this "Diamond " watch(0132) sitting in the shipping Box as received. This was to be part of My Wife's Anniversary gift. I imagine I will sent it back for a Refund and get another Brand of Watch(Not from ShopNBC). This whole episode was handled very poorly by ShopNBC and Invicta. I took the watch to the Jewelers and he said these are not Diamond Accents but are Crystals. Last edited by CecilG41; Today at 07:56 AM. Reason: Add Material
CecilG41 View Public Profile Send a private message to CecilG41 Send email to CecilG41 Find all posts by CecilG41 Add CecilG41 to Your Contacts #96 Today, 04:46 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by a1trino No intention of being rude Jerry. Maybe you should stop dwelling on what happend and move on, return the watch get your money back. I only say this as a geek helping another geek out. I know you are angered at the whole fiasco. I know I would be angry for a while then the heat would die down and I would just want to get a happy ending. watchgeeks return the watch end of it! Have a great day!
To all
Thanks for your consideration, I appreciate it. One of the reasons for this thread is to highlight how ShopNBC and Invicta conducts business. They do this type of thing with impunity. They misrepresent a product, or in their words make a mistake, the crap hits the fan and things die out, and nothing is done about it. They know this is the case here, and will be the case when something like this happens in the future. I'm sure the whole thing is
very amusing to them. It's the way they conduct business. Thanks again for your kind words. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #97 Today, 04:49 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by CecilG41 I imagine other people like myself will no longer have any faith in the ShopNBC or Invicta claims as regards Diamonds or Diamond Accents on any of their watches. I also have this "Diamond " watch(0132) sitting in the shipping Box as received. This was to be part of My Wife's Anniversary gift. I imagine I will sent it back for a Refund and get another Brand of Watch(Not from ShopNBC). This whole episode was handled very poorly by ShopNBC and Invicta. I would return it immediately and buy a different brand from another network. If they are crystals she will find out eventually and be disappointed. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #98 Today, 04:58 AM
a1trino
Join Date: Jun 2009 Location: Lemoore,CA Posts: 970 Real Name: Trinidad
Senior Member Veteran Geek
Quote:
Originally Posted by timeman Thanks for your consideration, I appreciate it. One of the reason for this thread is to highlight how ShopNBC and Invicta conducts business. They do this type of thing with impunity. They misrepresent a product, or in their words make a mistake, the crap hits the fan and things die out, and nothing is done about it. They know this is the case here, and will be the case when something like this happens in the future. I'm sure the whole thing is very amusing to them. It's the way they conduct business. Thanks again for your kind words. True Jerry Iam just glad you are not overworked about it! I know i would be pissed and try to move on. Hope you get your wife a nice watch after all its happiness that matters. Try a Movado simple and sleek. __________________ "This is a BIG DEAL!" a1trino View Public Profile Send a private message to a1trino Send email to a1trino Find all posts by a1trino Add a1trino to Your Contacts #99 Today, 05:20 AM
markdmark Senior Member Senior Geek
Join Date: Aug 2009 Location: Long Island,NY Posts: 171 Real Name: Mark
For the people married out there when you bought your girlfriend a engagement ring You found out the money you had availabel to spend you could only get a specific size diamond you had to live with it because of your funds. Did you say give me crystal instead becuase I am too poor, No you said what can I get for this amount and you bought the size diamond the jeweler was able to sell you. I don't think that the shop said " we will sell you a diamond accented watch for this price and if you gave us more $ we would give you real diamonds instead of crystals". The Shop and Invicta lost my trust with false advertising.The only way this can be resolved is by the truth with a detailed expanation of there mistake and by a speedy resolutiuon for all buyers of this time piece. My OWN opinion. markdmark View Public Profile Send a private message to markdmark Find all posts by markdmark Add markdmark to Your Contacts #100 Today, 05:56 AM
imawatchgeek Senior Member Veteran Geek
Join Date: Dec 2009 Location: St. Peters MO Posts: 739 Real Name: Mark
Im sure the matter will be taken care of shortly.
X-James
Join Date: May 2010 Posts: 252
Senior Member Senior Geek
Just amazing, just simply amazing. They have given you the option and solution to your problem, return the watch for a full refund and be done with it but you want to make a Federal or even Supreme Court case out of this. If the guy out on the street corner slid up his sleeve and asked you if you wanted to buy a Rolex for $100 and showed you 10 of them on his wrist and you could pick the one you wanted do you really think they would be Rolex's? Well now ask yourself if you were offered 42 diamonds for about the same price as a fake Rolex do you really think they would be diamonds? Sometimes we make Federal and Supreme Court cases out of things when we just do not want to admit we should have known better and are more upset with ourselves because we fell for it. Return the watch and be done with it. They are not going to contact 3200 people, they are not going to give you a diamond watch but they do have your money and they are willing to give you your money back so take the money because that's all your going to get. Sorry for the cold hard blunt reality but its time to just move on and learn from the mistake and move on in life.
X-James View Public Profile Send a private message to X-James Find all posts by X-James Add X-James to Your Contacts #102 Today, 07:29 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by X-James Just amazing, just simply amazing. They have given you the option and solution to your problem, return the watch for a full refund and be done with it but you want to make a Federal or even Supreme Court case out of this. If the guy out on the street corner slid up his sleeve and asked you if you wanted to buy a Rolex for $100 and showed you 10 of them on his wrist and you could pick the one you wanted do you really think they would be Rolex's? Well now ask yourself if you were offered 42 diamonds for about the same price as a fake Rolex do you really think they would be diamonds? Sometimes we make Federal and Supreme Court cases out of things when we just do not want to admit we should have known better and are more upset with ourselves because we fell for it. Return the watch and be done with it. They are not going to contact 3200 people, they are not going to give you a diamond watch but they do have your money and they are willing to give you your money back so take the money because that's all your going to get. Sorry for the cold hard blunt reality but its time to just move on and learn from the mistake and move on in life. I like your analogy of the street corner guy selling fake Rolexs. I put ShopNBC and Invicta on this guy's level too, unless they make matters right for everyone who bought this watch. And not just the ones who happened by chance to hear about it here. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #103 Today, 08:21 AM
X-James
Join Date: May 2010 Posts: 252
Senior Member Senior Geek
Quote:
Originally Posted by timeman I like your analogy of the street corner guy selling fake Rolexs. I put ShopNBC and Invicta on this guy's level too, unless they make matters right for everyone who bought this watch. And not just the ones who happened by chance to hear about it here. And when that person walks away a $100 poorer but with his Ro1ex only to find out his naivete was taken advantage of he gets mad for not knowing better but at least you have the option of getting your money back when you realize what has happened. Its there job to sell and sell what is put in front of them and that is what they did. Now if you want to complain about there tactics than that is a question of ethics and such and who exactly did what but come on Jerry, let this die already unless your ready to go get a lawyer and have them file a class action suit against ShopNBC and Invicta to really put them in there place but then, a good lawyer would probably just nicely chuckle and tell you its not worth there time. Seriously now just get your money back and say lesson learned. X-James View Public Profile Send a private message to X-James Find all posts by X-James Add X-James to Your Contacts #104 Today, 08:52 AM
Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by X-James And when that person walks away a $100 poorer but with his Ro1ex only to find out his naivete was taken advantage of he gets mad for not knowing better but at least you have the option of getting your money back when you realize what has happened. Its there job to sell and sell what is put in front of them and that is what they did. Now if you want to complain about there tactics than that is a question of ethics and such and who exactly did what but come on Jerry, let this die already unless your ready to go get a lawyer and have them file a class action suit against ShopNBC and Invicta to really put them in there place but then, a good lawyer would probably just nicely chuckle and tell you its not worth there time. Seriously now just get your money back and say lesson learned. I just want to say this. I don't blame Jim, Mike, Jill or any host at ShopNBC. Jim has bent over backwards many times to help us out and I appreciate that.They are salesmen and women doing their job. They don't inspect the watches they sell, but just report on what their respective companies tell them to say. All I'm trying to do is make matters right for those affected, but at the moment I'm not encouraged. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #105 Today, 09:14 AM
scott99 Senior Member Veteran Geek
Join Date: Mar 2009 Location: Great Neck, NY Posts: 735
Timeman/Jerry, My fellow Long Islander, I thank you for keeping us posted on this ridiculous saga. You have done so with the utmost class and patience. I for one, would have blown a gasket by now. ShopNBC's response to your email was complete nonsense, typical 5 or 10 sentences that really don't say anything, other than "Return it if you don't like it". Their handling of this situation reminds of why people other than ourselves ridicule buying things on television. Also, the lack of response from anyone who owns this board speaks volumes as well. Jim said SNBC will handle this, and you will be happy, I don't think they did either. I do blame the hosts somewhat, due to the fact they did use the diamonds as a selling point, so they do own some of the blame. I personally, have never had a problem with something I've ordered from SNBC, whether it was a computer, camera or watch, but I have not bought a watch from SNBC since the Invicta event in March, and I don't plan on doing so due to this and the "Swiss" incident. Too much false advertisement for my liking. Good luck to you getting some sort of satisfaction from this, you truly deserve it because you have been so classy and patient. And thanks for keeping all of us watch geeks posted on the situation. All I have to say to X-James, wait until something like this happens to you, you may sing a different tune. scott99 View Public Profile Send a private message to scott99 Find all posts by scott99 Add scott99 to Your Contacts #106 Today, 09:22 AM
WatchYaThink
Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,043 Real Name: Larry
Senior Member Master WatchGeek
I just cannot believe all the people saying, "just get your money back and move on" .... "you should have known better" ..... "why are you making such a case out of this" .... !! It is totally absurd in the extreme to compare buying this watch from ShopNBC under the belief that it contained genuine diamonds as described, to buying a Rolex from some shady character on a street corner. Although with every day that passes without any sign of proper disclosure of information, and corrective action, this analogy is looking more and more valid. I think at this time anyone with this watch should inform ShopNBC that you are not able to return the watch to them as you need to retain possession of it as evidence! Maybe that will get their attention.
I believe it is distintcly possible that ALL (and if not 'all' then the great majority) of the over three thousand watches sold contained fake diamonds, and were misrepresented .... that's just shy of a half million dollars of sales derived from false claims. And people want to just shrug their shoulders and say, so what, move on? Incredible! Does honesty and integrity not have any meaning at all anymore around here!? Have we all been lied to and decieved so many times by now that we have become numb to it, and it no longer registers in our psyche as something that we should be concerned about? When Jim said that Shop CS told him that "the few who have this problem will be taken care of" ...... I believe that we can interpret the shop definition of "the few who have this problem" as actually meaning "the few who find out they have fake diamonds and contact us about it" ..... THOSE are the few who will be taken care of. Even if you did not personally purchase this watch, we should all be concerned for the thousands of our fellow geeks and collectors who did purchase it, and did not get what they were promised, and what they paid for. We should all insist that both Shop and Invicta step up to the plate and acknowledge all of the facts, and take the proper actions on behalf of the best insterests of the customers. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #107 Today, 09:22 AM
richhoff
Join Date: Apr 2008 Location: Atmore, AL Posts: 3,384 Real Name: Rich
Senior Member Master WatchGeek
Quote:
Originally Posted by timeman I just want to say this. I don't blame Jim, Mike, Jill or any host at ShopNBC. Jim has bent over backwards many times to help us out and I appreciate that.They are salesmen and women doing their job. They don't inspect the watches they sell, but just report on what their respective companies tell them to say. All I'm trying to do is make matters right for those affected, but at the moment I'm not encouraged. I think you have handled this well and very professionally. You just want someone to rectify the error. You're not asking for blood or a pound of flesh. My belief is that this is entirely a
SNBC error. I think they just got the description wrong by mixing up to very similar models and the hosts read it over and over and over. I have no proof of this of course, but to me that makes the most sense. __________________ Corvettes & Watches
Two Expensive Hobbies. richhoff View Public Profile Send a private message to richhoff Find all posts by richhoff Add richhoff to Your Contacts #108 Today, 09:24 AM
TimLovesWatches
Join Date: Dec 2009 Location: Enola Pennsylvania Posts: 960 Real Name: Tim
Senior Member Veteran Geek
Quote:
Originally Posted by Mr Horology As long as they get it taken care of, that's what matters. I agree. It seems that this matter is on it's way to being taken care of and making the customers happy. __________________ No one can ever have too many watches. TimLovesWatches View Public Profile Send a private message to TimLovesWatches Find all posts by TimLovesWatches Add TimLovesWatches to Your Contacts
#109 Today, 09:35 AM Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,043 Real Name: Larry
WatchYaThink Senior Member Master WatchGeek
Quote:
Originally Posted by TimLovesWatches I agree. It seems that this matter is on it's way to being taken care of and making the customers happy. Exactly what have you seen so far that leads you to that conclusion? It may be that we have seen one or two customers who have said they discovered the truth, and contacted shop, and have been offered a refund. Great, but what about the other more than three thousand customers who don't know the truth yet? Do you have any concern about them at all? What action from shop have you seen that makes you think that "this matter is on it's way to being taken care of" for all of them? __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #110 Today, 09:49 AM
Panda03Bear
Join Date: Jul 2009 Location: Silver Spring, MD. Posts: 8,310 Real Name: Adam
Senior Member True WatchGeek
Quote:
Originally Posted by WatchYaThink Exactly what have you seen so far that leads you to that conclusion? He probably did not read all 5 pages like i just did. on another note. to the op
you have carried yourself like a gentleman and now seem to have a true altruistic motive here. i applaude you. as for their response, i believe shop is doing what they can for you, best they can, though an 1hr and 15 min to return isnt much time i do think you nneed to make sure to send it back and get refunded, not be charged for return shipping also. this is short term. shop and invicta need to figure out how this happened and figure out how to notify the 3200+ customers who purchased this watch. phone calls or emails would be most appropriate so at the least the consumer is aware. i am sorry for this ordeal, but thank you for bringing it to my attention. good luck with this battle and please keep us posted on invicta's response. __________________ - Family, that's what's up - Black Eye Dye Panda03Bear View Public Profile Send a private message to Panda03Bear Send email to Panda03Bear Find all posts by Panda03Bear Add Panda03Bear to Your Contacts #111 Today, 10:43 AM
sanlover99
Join Date: Jun 2010 Posts: 119
Senior Member Senior Geek
"SNBC RESPONS" - confused, because I don't see it... sanlover99 View Public Profile Send a private message to sanlover99 Find all posts by sanlover99 Add sanlover99 to Your Contacts #112 Today, 10:44 AM
Calvin
Join Date: May 2009 Posts: 19
Junior Member New Geek Yeah right
Sounds like they're trying to pull the old ookey doke! Quote:
Originally Posted by timeman I opened a thread a few days ago regarding the Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607, that I bought for my wife. To recap, a diamond accent stone fell out of the bezel, and I brought it to a local jeweler to replace it. Upon inspection the jeweler said the accent stones were not
diamonds but crystals. I spoke to the jeweler today, and he said he will draft an appraisal attesting to this by the end of the week. It was reported on my original thread that there was a mistake and two versions of this watch were made. One being a diamond version and the other a crystal version. Each were made for a different market, and the case backs got the same model number by mistake. Invicta and ShopNBC are looking into the few customers who got the crystal version by mistake, and will contact them to make matters right. As of this post I haven't heard from either ShopNBC's or Invicta's customer service. I'm sure it's a tough job going through the over 3200 watches that were sold, for the few customers who received the crystal version instead of the diamond version. If I don't hear from either customer service shortly, I'll notify them. My wife really enjoys the look of the watch, and to make matters right we'll most likely exchange the the crystal version we received by mistake for the diamond version. For those geeks who wanted to be updated on this matter, the above is the most up to date information I have. Calvin View Public Profile Send a private message to Calvin Find all posts by Calvin Add Calvin to Your Contacts #113 Today, 10:45 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
To all the geeks in this thread who have shown me support thank you, it's very much appreciated. __________________
timeman View Public Profile
Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #114 Today, 11:49 AM
watch_crazzy Senior Member Senior Geek
Join Date: Aug 2009 Location: Richmond, VA Posts: 436 Real Name: Brian
I think I would return it to at least get my money back. I know you would like a replacement and to get what you paid for though. Good luck and hope thiings work out to your liking. __________________
for the kool sig pic!
Thanks Ed "RDG"
watch_crazzy View Public Profile Send a private message to watch_crazzy Send email to watch_crazzy Find all posts by watch_crazzy Add watch_crazzy to Your Contacts #115 Today, 12:44 PM
rhinckley Junior Member New Geek
Join Date: Jul 2010 Location: Boston Posts: 9
i think this is called fraud
1you have handeled this with much more calm than it deserves it was sold as diamonds and that is exactly what you are entitled to and no less this brain dead idea that you should not expect to get what was advertised is insane with .that way of thinking if you order a lexus and get a yugo so what itsd a car shop and invicta both need to have ther feet held to the fire and make .it right for all parties envolved .what do you think would happen if shop ordered ten ..thousand 1i point diamonds and were sent crystals i can .hear the explosion from here .this then opens the door too if.they found out that they were crystals and not diamonds and did nothing lets call our movements 7750.andputin anything we want do you
really .want to go there rich rhinckley View Public Profile Send a private message to rhinckley Send email to rhinckley Find all posts by rhinckley Add rhinckley to Your Contacts #116 Today, 01:22 PM
acertaingirl
Join Date: Nov 2009 Location: NY Metro Area Posts: 279
Senior Member Senior Geek
This is just another chapter in the Invicta/SNBC saga. I don't know who is to "blame", but the whole thing stinks. SNBC is not some street corner watch salesman - when you order something, it shouldn't be a crapshoot whether or not you get what was advertised. I have owned Invictas since the original Lupah debuted. I enjoy all my watches, but will not be buying any more until I can feel "safe" purchasing them again. I had only been buying Invictas when they were first presented, so at least I wouldn't be getting a return. I guess it doesn't matter either way - there seems to be a 50-50 chance there will be some sort of drama. __________________
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#117 Today, 01:35 PM
EVIL "X"
Join Date: Feb 2009 Location: Upstate NY Posts: 712
Senior Member Veteran Geek
Huh? Whut?
I chose to sit back and see where this thread went. Well it's been 5 days and the only comment I'll make about SNBC's and Invicta's response is, BS! A mistake? Looks like one more in the list of issues with these two. Quite frankly I'm surprised this thread didn't get closed. Nuf said. __________________
EVILX EVIL "X" View Public Profile Send a private message to EVIL "X" Find all posts by EVIL "X" Add EVIL "X" to Your Contacts #118 Today, 01:51 PM
rottieluv Senior Member Super Geek
Join Date: Mar 2009 Location: Zellwood, FL (near Orlando) Posts: 1,515 Real Name: Denise
Jerry, I am so impressed and grateful to you for diligently following through and reporting this story in a way that no one can say has been anything but above board. Larry, I also find your commentary to be stellar, as always. For those who want to stick their head in the sand and accept mediocre--at best--customer service, I ask you: is this the moral standard you adhere to in your own lives? Is this how you would or could conduct business? I hope not.
I find ShopNBC and Invicta complicit in this. Jim has been told not to get involved. I do not see anyone from ShopNBC or Invicta coming here to apologize or man up. This is another disheartening incident and I think it casts a gloomy cloud over the forum. For those of you who want to blame the people who have been deceived, whatever your alternate reality is, I just don't get it. ~ Denise rottieluv View Public Profile Send a private message to rottieluv Find all posts by rottieluv Add rottieluv to Your Contacts #119 Today, 01:52 PM Join Date: Apr 2008 Location: Yonkers, NY Posts: 2,540 Real Name: Darius
Budabear Senior Member Master WatchGeek
This is definitely the kind of thing that Class Action Suits are made of. They happen all the time. __________________
Budabear View Public Profile Send a private message to Budabear
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acertaingirl
Join Date: Nov 2009 Location: NY Metro Area Posts: 279
Senior Member Senior Geek
Quote:
Originally Posted by imawatchgeek Im sure the matter will be taken care of shortly. Quote:
Originally Posted by Budabear
This is definitely the kind of thing that Class Action Suits are made of. They happen all the time. I was just thinking the same thing. If I sold a watch as a diamond timepiece knowing it wasn't, I could be sued a'la Judge Judy by the buyer. The key is "knowingly". I'm not a lawyer, but IMO, it is both Invicta's and Shop's responsibility to make sure what they are selling is accurate and truthful. Invicta should have tested stone samples and Shop should have tested the finished pieces. They owe at least that to their customers. Looking at the laundry list of problems Invicta and Shop have had in this year alone, I find it very hard to believe "nobody knew nothin' 'bout 'nothin''. Either TPTB of both companies are incompetent, dishonest or both. __________________
acertaingirl View Public Profile
Send a private message to acertaingirl Find all posts by acertaingirl Add acertaingirl to Your Contacts #121 Today, 02:38 PM Join Date: Jun 2009 Location: Winnipeg, Manitoba Posts: 1,560
Bahoomba Senior Member Super Geek
Denise, All I can to is echo your comments. Timeman...I feel for ya. Really sorry; I hope that somehow this eventually all gets worked out. Bahoomba View Public Profile Send a private message to Bahoomba Find all posts by Bahoomba Add Bahoomba to Your Contacts #122 Today, 02:53 PM
oscar1
Join Date: May 2010 Location: ohio Posts: 245 Real Name: Joe
Senior Member Senior Geek
Quote:
Originally Posted by oscar1 Got the PM from C/S assured me that under my order number, I recieved diamonds & swiss mvmt said in the advertising,but he refered to the watch as "Quartz Diamond accent Watch???????well is it is,or is it a'int. Got another E_mail from C/S,VP,letting me know that they applied a 20.00 credit to my acct.no other subject as to why in the e-mail.Called c/s i was told it was noted on acct. 179607,Invicta womens's classique boutique quartz diamond accent stainless steel bracelet watch,but no other info included,....contacted again c/s ,do i have diamond accents,yes,why the 20.00?snbc was doing it to be "nice"the watch is ok"...???? oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1
Find all posts by oscar1 Add oscar1 to Your Contacts #123 Today, 02:57 PM Join Date: Apr 2010 Posts: 59
novicewatchman Member Member Geek
Fellow Geeks - I am new (relativlely) to this whole watch collecting/bloging thing (and I am enjoying it) but I gotta tell you, this latest "problem" w/Invicta has me putting the brand on hold. I own two Invictas- proud and happy with both so far (bought 2020) - but was disturbed by the whole DD thing and will not aboide by this latest issue novicewatchman View Public Profile Send a private message to novicewatchman Find all posts by novicewatchman Add novicewatchman to Your Contacts #124 Today, 03:07 PM
oscar1
Join Date: May 2010 Location: ohio Posts: 245 Real Name: Joe
Senior Member Senior Geek
Quote:
Originally Posted by novicewatchman Fellow Geeks - I am new (relativlely) to this whole watch collecting/bloging thing (and I am enjoying it) but I gotta tell you, this latest "problem" w/Invicta has me putting the brand on hold. I own two Invictas- proud and happy with both so far (bought 2020) - but was disturbed by the whole DD thing and will not aboide by this latest issue i have many invictas from 2006 to date love 'em all.So always go with how you feel, from your own expiriences,I will still be an Invicta collector with a tempered trust. oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1 Add oscar1 to Your Contacts #125 Today, 03:09 PM
Join Date: Jul 2009 Posts: 425
Grumpyface Senior Member Senior Geek
Just for fun go check it out...dying to know if it really is diamonds and how they would know. And, I would really like to know that someone--anyone--verified that they actually received "real" diamonds.
huitball
Join Date: Jan 2010 Location: Huntsville, AL Posts: 737 Real Name: George
Senior Member Veteran Geek
Jerry, I really feel for you. This isn't right at all. I am really interested to see what Invicta's response is ... who am I kidding, there will most likely be no response. Good luck getting your refund. Did the watch make it back in that hour and 15 minutes? As far as people saying Invicta has no culpability in this, wasn't an Invicta representative present for these presentations and also represented the diamonds as real? If I remember correctly Eyal was there, but I could be remembering that wrong. If I'm wrong I guess it was just a misunderstanding. huitball View Public Profile Send a private message to huitball Find all posts by huitball Add huitball to Your Contacts #127 Today, 03:16 PM
oscar1
Join Date: May 2010 Location: ohio Posts: 245 Real Name: Joe
Senior Member Senior Geek
Quote:
Originally Posted by Grumpyface Just for fun go check it out...dying to know if it really is diamonds and how they would know. And, I would really like to know that someone--anyone--verified that they actually received "real" diamonds.
I'm working on that,should have update soon. oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1 Add oscar1 to Your Contacts #128 Today, 03:29 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,129 Real Name: Jerry
timeman Senior Member True WatchGeek
Quote:
Originally Posted by huitball Did the watch make it back in that hour and 15 minutes? Had to send it by rocket express priority mail. Was going to have Scotty from the Starship Enterprise beam it to them, but rocket express priority mail was fast enough. __________________
timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #129 Today, 04:46 PM
Join Date: Jun 2010 Location: Louisiana Posts: 72 Real Name: Gary
CecilG41 Member Member Geek
Quote:
Originally Posted by timeman Had to send it by rocket express priority mail. Was going to have Scotty from the Starship Enterprise beam it to them, but rocket express priority mail was fast enough. Is ShopNBC going to refund you the cost of the watch plus shipping both ways?