Follow Up Re Invicta II Classique Boutique Diamonds Being Crystals SNBC RESPONDS by Watchlords Inc

Join Date: Mar 2008 timeman Senior Member True WatchGeek

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Follow-Up Re: Invicta II Classique Boutique Diamonds Being Crystals-SNBC RESPONDS

I opened a thread a few days ago regarding the Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607, that I bought for my wife. To recap, a diamond accent stone fell out of the bezel, and I brought it to a local jeweler to replace it. Upon inspection the jeweler said the accent stones were not diamonds but crystals. I spoke to the jeweler today, and he said he will draft an appraisal attesting to this by the end of the week. It was reported on my original thread that there was a mistake and two versions of this watch were made. One being a diamond version and the other a crystal version. Each were made for a different market, and the case backs got the same model number by mistake. Invicta and ShopNBC are looking into the few customers who got the crystal version by mistake, and will contact them to make matters right. As of this post I haven't heard from either ShopNBC's or Invicta's customer service. I'm sure it's a tough job going through the over 3200 watches that were sold, for the few customers who received the crystal version instead of the diamond version. If I don't hear from either customer service shortly, I'll notify them. My wife really enjoys the look of the watch, and to make matters right we'll most likely exchange the the crystal version we received by mistake for the diamond version. For those geeks who wanted to be updated on this matter, the above is the most up to date information I have. __________________

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2 versions, 1 model number? weird to say the least. __________________

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As long as they get it taken care of, that's what matters. __________________

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I hope I am getting the Diamond Version that I expected. I ordered this same watch for my Wife Sunday. Is should be here Friday.

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Real Name: Ron Bartone Diamonds VS Crystals

FYI, in most cases the crystal versions look a lot better than the diamond ones when you are deal with 1 to 5 point diamonds. It all depends on the quality of the diamonds. I have seen the Stuhrling womens watches, same models in both and the crystals looked much better. When you get down to diamonds that small the crystals are really not that much less expensive either. Ron __________________ rbart

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Well, it is good you posted this.

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Quote: Originally Posted by JavaQueen Well, it is good you posted this.

Yes, I agree...good you posted the update Timeman. Big companies make small mistakes (sometimes big; think BP) and it happens. God only know how many mistakes I've made in business and I am successful (at least I think so

It was also GREAT to see Jim literally jump all over this situation right away as well. Says something about him and his loyalty to his customers...seriously. You will have a good outcome in the end.

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Keep up in the loop, I know Jim will help you out... __________________ Joe

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Thanks for the update jerry, Kudos to shop to be all over this so quickly and trying to get it straightend

out. My daughter had her's tested at work today.....they are diamonds, so she is cool. __________________

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Quote: Originally Posted by WatchGeek4Life Thanks for the update jerry, Kudos to shop to be all over this so quickly and trying to get it straightend out. My daughter had her's tested at work today.....they are diamonds, so she is cool. Happy to hear it Jim. Even thought J179607 is listed as closed, they still had about 20 available when my original thread came out. I'm hoping they were locked down due to SNBC's and Invicta's investigation into this matter. I think if anyone has any doubt they should have their watch appraised also. __________________

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Good to hear you are probably going to get a happy ending. I love happy endings!

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Man u know how women hate fake stones especially when they thik they r real U can really get into the dog house that way __________________

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Quote: Originally Posted by aquacleaner Man u know how women hate fake stones especially when they thik they r real U can really get into the dog house that way This incident didn't help me getting on her good side to offset my watch purchases. lol. __________________

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Keep us up to date. I feel a little better as a result of your post but you're the one who has the watch. I still think Invicta should get it together. __________________

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#17 07-28-2010, 07:52 PM Join Date: Mar 2008 timeman Senior Member True WatchGeek

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Quote: Originally Posted by kingswords Keep us up to date. I feel a little better as a result of your post but you're the one who has the watch. I still think Invicta should get it together. I don't know how SNBC and Invicta will determine who got the crystal model. You would think the watches are already in the yellow box, and just needs packaging. Furthermore, the watches don't have serial number to know which ones are diamonds or crystal. That's why I'm going to notify them shortly. __________________

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Find all posts by timeman Add timeman to Your Contacts #18 07-28-2010, 08:59 PM sherm

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I got an Android Octopuz with diamonds from the 12 to 3 on the Bezel. It came with a certificate signed by Wing. I don't know yet if I have the crystal or diamond Classique. I know in the scheme of things this isn't high on the priority list; however, hearing this story and reading some of the findings is reiterating my interest to check out the one I have. I must clarify that I was under the impression from the sales pitch that these watches had real diamonds on the bezel and reading the crystal/diamond mix up story; is a mystery I'd like solved. __________________

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Find all posts by sherm Add sherm to Your Contacts #19 07-29-2010, 03:52 AM Join Date: Mar 2008 timeman Senior Member True WatchGeek

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Quote: Originally Posted by sherm I must clarify that I was under the impression from the sales pitch that these watches had real diamonds on the bezel and reading the crystal/diamond mix up story; is a mystery I'd like solved. It was in the sales pitch during the original presentation on June 29th and subsequent ones. It was mentioned numerous times that the watch had 42 genuine diamonds, on the bezel and links by the case. Not only was it mentioned on air, it's listed on the web site under the J#. There was NEVER any mention of there being a crystal version up to my original thread. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #20 07-29-2010, 08:37 AM Join Date: Dec 2009 kdh1949 Location: Baltimore, MD Senior Member Posts: 510 Veteran Geek Real Name: Kenneth

With the same model number an no serial number on either the watch with diamonds or the one with crystals, I think Shop is going to have some trouble determining who got which one. I don't envy anyone THAT task.

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#21 07-29-2010, 09:01 AM Join Date: Jul 2010 Onceinawhile

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Thanks for the followup Timeman, but is there any new information here that wasn't in your original thread? EDIT: After posting this and reading it, it sounded like I was taking a shot at you Timeman, which isn't the case at all. I was just wondering what was in this thread to make anyone "feel better" about this debacle? __________________

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Quote: Originally Posted by kdh1949 With the same model number an no serial number on either the watch with diamonds or the one with crystals, I think Shop is going to have some trouble determining who got which one. I don't envy anyone THAT task. If the stone didn't fall out which resulted going to the jeweler, my wife would still think she had a diamond watch. I'm sure most of the people who have the crystal version have no idea the stones are not diamonds. That's why it's imperative that SNBC and Invicta determines who has these watches and notifies them. __________________

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Quote: Originally Posted by Onceinawhile Thanks for the followup Timeman, but is there any new information here that wasn't in your original thread? EDIT: After posting this and reading it, it sounded like I was taking a shot at you Timeman, which isn't the case at all. I was just wondering what was in this thread to make anyone "feel better" about this debacle? The only new news is I'm still waiting to hear from either SNBC or Invicta on this matter. It was requested that people who received the crystal version should wait and not call CS, because it was still being worked on by management. So if you did call the CS representative would probably have no idea what you were talking about. However, if I don't hear something by the beginning of next week, I'll notify both CS departments. There is really nothing to feel better about at the moment in my case. Hopefully there

will be shortly. __________________

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Thanks for replying Time __________________

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Onceinawhile View Public Profile Send a private message to Onceinawhile Find all posts by Onceinawhile Add Onceinawhile to Your Contacts #25 07-29-2010, 09:31 AM Join Date: Sep 2008 WatchYaThink Location: Sunnyvale, CA Senior Member Posts: 3,039 Master WatchGeek Real Name: Larry

First, I don't think that any questions have actually yet been answered. The reply was too vague and doesn't make any sense when you think about it. Of course, we can't blame Jim for that because snbc has asked him not to comment, so he needs to be very careful about whatever he says.

I don't have access to the one I purchased as it was given as a gift. I do know that the model number on the caseback was '0132'. When I go to the Invicta website and search for this model number, I can't locate it. I have purchased several other Classique models that have diamond accents, it SEEMS to me this was the first one that was produced with fake diamonds, and has a model number that I can't locate on the Invicta website .... when it was stated that "different models were produced for different markets" .... that's very vague, but can we imply from that then that the crystal version was made just for ShopNBC? AND, if that is the case, then wouldn't we expect that all of the inventory were crystal versions and not real diamond versions? That is just an assumption of course, but given the circumstances it appeas it could be logical. BUT, if in fact only a few were crystal versions and the rest were real diamonds, how can ShopNBC know which customers received which versions in order to contact them? Does ShopNBC plan to contact all purchasers? That seems to be a legitimate question. If there were only a few with crystals, then there are a lot of cusomters out there with this watch that have actual diamonds, and someone should be able to take it in and get them verified and report here. If we could even hear one report from one customer that they bought this watch and verified that it had real diamonds as advertised, then I would feel a lot better about the whole situation. Yes, this could just be a simple "caseback / inventory" mistake that just involves a "few" watches ..... BUT, it could also be something much worse than that. And the point is, without receiving some detailed answers we do not know which is the case. Given the recent history with Invicta the inclination at this point is not to give them the benefit of the doubt, and they should recognize that, and they should proactively be coming forth with all of the details. By the way, although shop no longer lists this model as available, there are some in inventory at WOW. I have emailed the CS at WOW and asked them if they can verify for me whether or not the models they currently have in stock feature real diamonds (as described) or whether they are acutally made with crystals. I am waiting to hear back from them. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein Join Date: Jan 2010 Location: THA BRONX Posts: 348

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Originally Posted by curiousgeorge good to hear you are probably going to get a happy ending. I love happy endings! what man doesn't? sunaru View Public Profile Send a private message to sunaru Find all posts by sunaru Add sunaru to Your Contacts #27 07-29-2010, 09:41 AM

samuelrz

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WTH? Crystal. Really? This reminds me of the specially made, LE, Meteorite Lupah last year where "some" had mineral crystals instead of Flame Fusion. The SHOP needs to sends a letter to anyone who purchased one letting them know they may not have diamonds. A couple years ago there was another issue with the Renato Carat count and quality of some models. From what I remember Daniel Mink was all over it since it was his reputation on the line. I don't expect this issue will get any attention, but it wouldn't surprise me if "mix ups" like this are more common than we know. Where models intended for different global markets get mashed together. Just sayin this doesn't surprise me. __________________

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morrison2951 Senior Member Veteran Geek

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Sometimes the Invicta descriptions themselves can be in error- about 4 years ago there was an uproar when the 3824 LE Diamond Diver description inadvertently listed the diamond hour markers as "CZ's." The diamonds were later verified by Eyal himself and the item correction was promptly made. morrison2951 View Public Profile Send a private message to morrison2951 Find all posts by morrison2951 Add morrison2951 to Your Contacts #29 07-29-2010, 10:38 AM

X-James

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Quote:

Originally Posted by WatchYaThink By the way, although shop no longer lists this model as available, there are some in inventory at WOW. I have emailed the CS at WOW and asked them if they can verify for me whether or not the models they currently have in stock feature real diamonds (as described) or whether they are acutally made with crystals. I am waiting to hear back from them. Ya know I just have to ask but just how are they going to know? Do you think they are going to open packages and look? Maybe randomly take 5 or 8 watches to a jeweler and ask them to verify they are real diamonds? Seriously why drag WoW into this by even questioning them? Why not just call Rebeca at Invicta and ask her ... nobody has yet to make that suggestion. In the end it will probably turn out it was all a typo in the descriptions and it should have read diamond like accents or something like that. I bought the quartz 3 hander Classique J179021 with the blue sandstone when it aired months ago. The description says "20 authentic white diamond accents"? Do I think they are diamonds? Did I buy it because of the "20 authentic white diamond accents"? No I dont think they are authentic diamods and they glass bits on the bezel had nothing to do with the purchase. I honestly wish they were not there at all and it was just a smooth plain bezel and they almost kept from purchasing the watch because the look is gaudy and have no diamond look at all to them. Sorry about that little rant but come on people ... do we really need to make a Supreme Court case out of this? Do we honestly believe them to be diamonds and if they are to be of any quality? Possibly under the crystals are little time diamond dust chips and crystals are

there to protect the diamond dust chips but do we really need to make a supreme court case out of this? If anyone is not happy with this they should call ShopNBC, tell them they are not satisfied with the product and they think it was improperly described and they want to return it and have there shipping charges refunded because it is not what they said it was and then just be done with it all. X-James View Public Profile Send a private message to X-James Find all posts by X-James Add X-James to Your Contacts #30 07-29-2010, 10:44 AM Join Date: Jan 2009 Posts: 508

nferr

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If something is advertised and promoted as having 42 diamonds don't you think the buyer should expect diamonds? Doesn't matter if they're diamond accents. Still should be diamond - not crystal. nferr View Public Profile Send a private message to nferr Find all posts by nferr Add nferr to Your Contacts #31 07-29-2010, 10:53 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by WatchYaThink If we could even hear one report from one customer that they bought this watch and verified that it had real diamonds as advertised, then I would feel a lot better about the whole situation. From post #11 of this thread. Quote:

Originally Posted by WatchGeek4Life

Thanks for the update jerry, Kudos to shop to be all over this so quickly and trying to get it straightend out. My daughter had her's tested at work today.....they are diamonds, so she is cool. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #32 07-29-2010, 10:59 AM

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Thanks Jerry ... guess I missed that. Well, that does make me feel a little bit better, at least there were some of these produced with real diamonds. So that means that this was not just a mixup in the description. By the way, is this the identical watch??: http://www.smartbargains.com/go.sb?p...eptid=6&isrw=4 __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #33 07-29-2010, 11:10 AM

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MamboKing Senior Member Veteran Geek

This whole thing is really crazy. Same serial number for diamonds vs crystals models? Doesn't make good sense to me. MamboKing View Public Profile Send a private message to MamboKing Find all posts by MamboKing Add MamboKing to Your Contacts #34 07-29-2010, 01:23 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by WatchYaThink Thanks Jerry ... guess I missed that. Well, that does make me feel a little bit better, at least there were some of these produced with real diamonds. So that means that this was not just a mixup in the description. By the way, is this the identical watch??: http://www.smartbargains.com/go.sb?p...eptid=6&isrw=4 My wife's watch is the two tone, it does look very similar. __________________

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Add timeman to Your Contacts #35 07-29-2010, 02:33 PM Join Date: May 2010 Posts: 32

andrea Member Member Geek

Now, I don't want to step on anyone's shoes but think that there has been no resolution for this situation. Yes, it's is reassuring that Jim has made statements but like he said, it's a customer service issue. Unfortunately Jim has to wear many hats, so to speak. But, I for one, feel a little 'unsettled' regarding this matter. This seeems to be another case of mistaken identity. Crystal issues with the Reseve Lupah were found to not be Flame Fusion as presented, the D.D. movement issues, and now this particular watch, found to have crystals instead of diamonds as marketed. Obviously, this is not a Shop NBC isssue, but come on Invicta.....Get It Together. I love Invicta's time pieces and will continue to purchase but as Jim stated about this particular watch, "These are serious accusations." Is it that Invicta has become so large that quality control and attention to detail is not their highest priority? What do you guy's think? andrea View Public Profile Send a private message to andrea Find all posts by andrea Add andrea to Your Contacts #36 07-29-2010, 02:38 PM

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Trying to stay within the rules set by an owner of the site, I will say this. Too many problems over too many watches for me to consider a new Invicta, been that way for me since January. And I agree it is not a Shop problem overall. __________________ You mean what time is it now? tampa8 View Public Profile Send a private message to tampa8 Find all posts by tampa8 Add tampa8 to Your Contacts #37 07-29-2010, 02:41 PM

Time Bandit Senior Member Veteran Geek

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Quote:

Originally Posted by timeman My wife's watch is the two tone, it does look very similar. Here's the two tone

http://www.overstock.com Today: $27.49 But this one has Crystals in it, not Diamonds.

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timeman Senior Member True WatchGeek

This is a photo of the two tone from SBNC.

__________________

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WatchYaThink

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Sure does look identical to me ... and $27 vs. $171 ..... ???? __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #40 07-29-2010, 04:08 PM Join Date: May 2009 Location: Altamonte Springs, FL Posts: 407 Real Name: Rob

rhickey Senior Member Senior Geek

Dufonte? LP and Invicta must use the same contractor.

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Gregg

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Quote:

Originally Posted by timeman This incident didn't help me getting on her good side to offset my watch purchases. lol. There is a good side, can't wait to tell the wife!!!!!LOL Gregg View Public Profile Send a private message to Gregg Find all posts by Gregg Add Gregg to Your Contacts #42 07-29-2010, 04:31 PM Join Date: Mar 2008 Location: New York Posts: 1,742

JavaQueen Senior Member Super Geek

The oursourcers could have screwed it up.......the diamond vs. crystal thing: look at the price. Invicta's fault? The whole outsourcing thing is problematic. This goes to show what happens when you outsource too much anything. If you don't have enough QC people, then everything is mess. This is something I know about firsthand. So you either cut costs by outsourcing and sacrifice quality or pay more for salaries and then significantly raise prices. Then people still would complain about the high prices. And no, they won't pay higher as you can see watches ending up on DoD sites.

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oscar1 Senior Member Senior Geek

Quote:

Originally Posted by Time Bandit Here's the two tone

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

http://www.overstock.com Today: $27.49 But this one has Crystals in it, not Diamonds. Dyanamite time has this for 14.95.right now!!! oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1

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timeman Senior Member True WatchGeek

Some might think I'm overreacting to a watch that was only $119. But it's becoming the principle of the thing. You expect to get what was advertised. I know mistakes are made, Invicta sells millions of watches a year. All I'm looking for is exchanging the watch for the one that was advertised, i.e. a diamond accented watch with a Swiss Parts ISA 638/1011 quartz movement. I'll make this known to Invicta's and SNBC's customer service when I contact them next week. __________________

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by Time Bandit Here's the two tone

http://www.overstock.com Today: $27.49 But this one has Crystals in it, not Diamonds. Quote:

Originally Posted by oscar1 Dyanamite time has this for 14.95.right now!!!

Now that makes me feel better. Here's the link: http://dynamitetime.com/products/dufonte-crystal __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #46 07-29-2010, 05:12 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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Quote:

Originally Posted by timeman

Now that makes me feel better. Here's the link: http://dynamitetime.com/products/dufonte-crystal yeah,i gave one to my mom for her 70th b-day! im not tellin'her, but i'll give c/s the business too!!!! oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1

Find all posts by oscar1 Add oscar1 to Your Contacts #47 07-29-2010, 07:33 PM Join Date: Aug 2008 Location: Machester, Ct. Posts: 2,241 Real Name: Joe H

JoeH Senior Member Super Geek

I would think Invicta would contact you asap.... Good luck __________________ Joe

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ChapOne Senior Member Senior Geek

Join Date: May 2008 Location: Arkansas Posts: 253 Real Name: Al

Hey, they may have even made 2 other versions too, one "Swiss" and the other not. ;-) [Hey, come on, it only a JOKE!] __________________ --ChapOne Ain't life a Grand Diver? ChapOne View Public Profile Send a private message to ChapOne Find all posts by ChapOne Add ChapOne to Your Contacts #49 07-29-2010, 07:47 PM

Time Bandit Senior Member Veteran Geek

Quote:

Originally Posted by JoeH I would think Invicta would contact you asap.... Good luck

Time Bandit View Public Profile Send a private message to Time Bandit Send email to Time Bandit Find all posts by Time Bandit Add Time Bandit to Your Contacts #50 07-29-2010, 07:55 PM

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Runnin' Ute

Join Date: Feb 2010 Location: Sandy, UT Posts: 1,424 Real Name: Brad

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Quote:

Originally Posted by WatchYaThink I don't have access to the one I purchased as it was given as a gift. I do know that the model number on the caseback was '0132'. When I go to the Invicta website and search for this model number, I can't locate it. Many of the newer model numbers (and older for that matter) aren't on the Invicta website. __________________

Brad "Dost thou love life? Then do not squander time, for that's the stuff life is made of." - Benjamin Franklin

samuelrz

Join Date: May 2009 Location: Mission Viejo, CA Posts: 1,377 Real Name: Sam

Senior Member Super Geek

Quote:

Originally Posted by andrea Is it that Invicta has become so large that quality control and attention to detail is not their highest priority? What do you guy's think? Once again, QC is a business decision. You either want it or you don't. ETA supplies movements to the every major watch company and still the G10, as much as I dislike it, is a workhorse which rarely breaks down. In Summary:

1) Quality is a conscience business decision. 2) The oldest thread that I found on this topic concerning Invicta QC was almost 10 years old. 3) Nothing will change. Here are some recent threads in the last few months that will have every point, counterpoint for this forum. http://watchgeeks.net/showthread.php?t=91142 http://watchgeeks.net/showthread.php?t=60978 http://watchgeeks.net/showthread.php?t=106346 http://watchgeeks.net/showthread.php?t=111785 __________________

SAM -

samuelrz View Public Profile Send a private message to samuelrz Send email to samuelrz Find all posts by samuelrz Add samuelrz to Your Contacts #52 07-30-2010, 06:19 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

It's over a month since I purchased this watch for my wife, and still haven't been notified by Invicta or ShopNBC, that the diamond accented watch I ordered have crystals instead. I would suggest anyone who bought this watch to have a jeweler checkout the status of the stones. It might not even cost you anything. Over 3200 of these watches were sold, so Invicta and ShopNBC will have a tough job finding the few who received the crystal version meant for a different market. In fact you might have the crystal version and not be notified

at all. So it might be in your interest to have them appraised. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #53 07-30-2010, 06:51 AM Join Date: May 2010 Posts: 246

X-James Senior Member Senior Geek

Your not really expecting a call are you? X-James View Public Profile Send a private message to X-James Find all posts by X-James Add X-James to Your Contacts #54 07-30-2010, 07:29 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

version of the watch. At this point I'm willing to give them the benefit of the doubt. I just got off the phone with my jeweler and asked him to also inspect the movement. In his appraisal it will list what the stones are and the type of movement in the watch. I'll be picking up the appraisal tomorrow. After receiving the appraisal I'll contact both Invicta and ShopNBC CS for an exchange for the diamond accented watch with the Swiss parts movement that was advertised. __________________

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DarthTater Member Member Geek

Interesting... DarthTater View Public Profile Find all posts by DarthTater Add DarthTater to Your Contacts #56 07-30-2010, 01:25 PM

ukrany1

Senior Member True WatchGeek

well I for one want some answers on this, my wife has 4 Clasiques __________________

Join Date: May 2009 Location: Michigan Posts: 5,405 Real Name: Ken

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by ukrany1 well I for one want some answers on this, my wife has 4 Clasiques This is the only model I have so can't comment on any other version. __________________

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Add timeman to Your Contacts #58 07-30-2010, 02:13 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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paste

You guys will never guess who just e-mailed me thanking me for my purchase of inv. classique model blah blah blah, and would i like to write a review of my puchase ,and rate the thing......You have got to be kiddn' me!!! so I did............ don't expect to see that one anytime soon oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1 Add oscar1 to Your Contacts #59 07-30-2010, 02:18 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

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WatchYaThink

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,039 Real Name: Larry

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Quote:

Originally Posted by oscar1 You guys will never guess who just e-mailed me thanking me for my purchase of inv. classique model blah blah blah, and would i like to write a review of my puchase ,and rate the thing......You have got to be kiddn' me!!! so I did............ don't expect to see that one anytime soon LOL ... that's great! I'll be looking for it also. You should email back and ask them if they can check their records and let you know if you received one of the one's with genuine diamonds, or if yours is one of the crystal "fake" diamond versions .... see what they reply. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #61 07-30-2010, 02:28 PM

Time Bandit Senior Member Veteran Geek

Join Date: Apr 2008 Posts: 801

Quote:

Originally Posted by WatchYaThink LOL ... that's great! I'll be looking for it also. You should email back and ask them if they can check their records and let you know if you received one of the one's with genuine diamonds, or if yours is one of the crystal "fake" diamond versions .... see what they reply. It was Charla! Time Bandit View Public Profile Send a private message to Time Bandit Send email to Time Bandit Find all posts by Time Bandit Add Time Bandit to Your Contacts #62 07-30-2010, 03:01 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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E-mail sent to c/s.ball in their court.lol oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1 Add oscar1 to Your Contacts #63 07-30-2010, 03:06 PM

U00SDP2

Join Date: Jan 2009 Location: U.S.A Posts: 217 Real Name: Scott

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Hmmmmmmmmmmm __________________ The beauty of the second amendment is that it will not be needed until they try to

take it. U00SDP2 View Public Profile Send a private message to U00SDP2 Send email to U00SDP2 Find all posts by U00SDP2 Add U00SDP2 to Your Contacts #64 07-30-2010, 06:54 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

I just checked SNBC's web site and found a product review on this watch, so it appears I'm not the only one to get the crystal stone watch. Here's the customer's review on this watch: "I bought this watch for my wife and one of the so-called diamonds fell out 1 day after it arrived. We took it to our jeweler and he advised me that this watch contained no diamonds, but that these were only crystals that were cheaper then CZ's. Shame on Invicta and ShopNBC once again. False advertsing is a crime. If you have one of these I would send it back for a full refund before your 30 day window closes." __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #65 Yesterday, 03:08 AM

Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

The above ShopNBC customer made an excellent point. If you bought this watch and to determine if the stones are crystal, you should phone ShopNBC CS to extent your 30 days return window, so as to give you the needed time to have the stones inspected by a jeweler. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #66 Yesterday, 04:43 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Just checked out WorldofWatches.com's web site and they are selling a similar model of this watch. Invicta Women's Invicta II Diamond Accented Stainless Steel - Style or Model: 0126 http://www.worldofwatches.com/detail...iance_id=81044

Below is the one from ShopNBC Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607 Model# IN0132 http://www.shopnbc.com/PRODUCT/?trac...h-_-family-_-N

While similar the model numbers are different, and the stones on the T-Bars are not the same. Maybe WOW got the the real diamond version, and ShopNBC sold the crystal version meant for the different market? __________________

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#67 Yesterday, 05:00 AM Join Date: Mar 2010 Posts: 194

jeff meade Senior Member Senior Geek

I would send a pm to " Diamond Jim " and see if he can get some info on this !! jeff meade View Public Profile Send a private message to jeff meade Find all posts by jeff meade Add jeff meade to Your Contacts #68 Yesterday, 05:34 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by jeff meade I would send a pm to " Diamond Jim " and see if he can get some info on this !! Jim is aware of this and commented on it in my original thread. http://watchgeeks.net/showthread.php?t=119146 __________________

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#69 Yesterday, 02:52 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Stones Confirmed As Not Being Diamonds On My Watch

I received the jeweler's appraisal today on my Invicta II Classique Boutique watch. I will quote the section pertaining to the stones. "The stones set around the bezel and on the band are not diamonds. They are glued in and appear to be foil back crystals." The jeweler inform me "foil back" means they put something shiny under the stones to make them sparkle more. With this information I will now contact Invicta's and ShopNBC's customer service. I will be requesting the identical watch I originally ordered, but this time the one with real diamonds. I also spoke with a Justin from ShopNBC customer service who was very understanding. When I explained the situation to him and requested an extension to my return period, he extended it to August 14th. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #70 Yesterday, 02:57 PM Join Date: Jan 2010 Location: THA BRONX Posts: 348

sunaru

Senior Member Senior Geek

Quote:

Originally Posted by timeman I received the jeweler's appraisal today on my Invicta II Classique Boutique watch. I will quote the section pertaining to the stones. "The stones set around the bezel and on the band are not diamonds. They are glued in and appear to be foil back crystals." The jeweler inform me "foil back" means they put something shiny under the stones to make them sparkle more. With this information I will now contact Invicta's and ShopNBC's customer service. I will be requesting the identical watch I originally ordered, but this time the one with real diamonds. I also spoke with a Justin from ShopNBC customer service who was very understanding. When I explained the situation to him and requested an extension to my return period, he extended it to August 14th. do you really wanna risk another one from them?? sunaru View Public Profile Send a private message to sunaru Find all posts by sunaru Add sunaru to Your Contacts #71 Yesterday, 03:08 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by sunaru do you really wanna risk another one from them?? Invicta and ShopNBC both advertised and sold three versions of this watch as having 42 diamond accents with a Swiss parts movement. Over 3200 were sold. If ShopNBC doesn't have any, then Invicta should. You think Invicta and ShopNBC would sell a watch that didn't exist? If they locate one I will ask them to inspect it first, to make sure it's the diamond version before sending it to me. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #72 Yesterday, 03:19 PM

WatchYaThink

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,039 Real Name: Larry

Senior Member Master WatchGeek

Quote:

Originally Posted by timeman Invicta and ShopNBC both advertised and sold three versions of this watch as having 42 diamond accents with a Swiss parts movement. Over 3200 were sold. If ShopNBC doesn't have any, then Invicta should. You think Invicta and ShopNBC would sell a watch that didn't exist? This is assuming that there were actually ANY of them produced that actually had real diamonds. The one person so far who reported he had real diamonds said to me via pm that he was really not that confident about that information, and he is going to take it someplace else for testing next week and will let us know. Has there been anybody else yet who has discovered that they had genuine diamonds? Even if there were "some" that were real, and "some" that were fake ..... how many of each were there?? how do they know who got what (IF there were any with real diamonds at all) ?? why did shop need to order Jim to not make any comments, or pass on any information ?? how come the Technical Brand Manager has nothing to say about this ?? An immediate and transparent full disclosure of ALL of the details is the only appropriate response from both Shop and Invicta. __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein

WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #73 Yesterday, 03:19 PM Join Date: Jun 2010 Posts: 66

DarthTater Member Member Geek

Had mine checked too and yup, crystal! And still no word from Invicta or Shop.... DarthTater View Public Profile Find all posts by DarthTater Add DarthTater to Your Contacts #74 Yesterday, 03:28 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by WatchYaThink The one person so far who reported he had real diamons said to me via pm that he was really not that confident about that information, and he is going to take it someplace else for testing next week and will let us know. Has there been anybody else yet who has discovered that they had genuine diamonds? Other then the case you mentioned, I have not seen anyone posting that the diamonds are real on their watch. However, watchgeeks is a small portion of the people who bought this watch. In my correspondence with Invicta and ShopNBC, I will ask them to recall the watches sold or to notify each person who purchased one, of the possibility the stones in their watch might be crystals and not diamonds. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #75 Yesterday, 04:05 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

Senior Member Senior Geek

Got the PM from C/S assured me that under my order number, I recieved diamonds & swiss mvmt said in the advertising,but he refered to the watch as "Quartz Diamond accent Watch???????well is it is,or is it a'int.

samuelrz

Join Date: May 2009 Location: Mission Viejo, CA Posts: 1,377 Real Name: Sam

Senior Member Super Geek

Quote:

old. 3) Nothing will change. Here are some recent threads in the last few months that will have every point, counterpoint for this forum. http://watchgeeks.net/showthread.php?t=91142 http://watchgeeks.net/showthread.php?t=60978 http://watchgeeks.net/showthread.php?t=106346 http://watchgeeks.net/showthread.php?t=111785 __________________

SAM -

timeman Senior Member True WatchGeek

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #53 07-30-2010, 06:51 AM Join Date: May 2010 Posts: 246

X-James Senior Member Senior Geek

timeman Senior Member True WatchGeek

Quote:

Originally Posted by X-James Your not really expecting a call are you? In my original thread it was reported that Invicta and ShopNBC were going to jointly investigate this, and were going to notify the customers who received the non diamond version of the watch. At this point I'm willing to give them the benefit of the doubt. I just got off the phone with my jeweler and asked him to also inspect the movement. In his appraisal

it will list what the stones are and the type of movement in the watch. I'll be picking up the appraisal tomorrow. After receiving the appraisal I'll contact both Invicta and ShopNBC CS for an exchange for the diamond accented watch with the Swiss parts movement that was advertised. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #55 07-30-2010, 01:20 PM Join Date: Jun 2010 Posts: 66

DarthTater Member Member Geek

Interesting... DarthTater View Public Profile Find all posts by DarthTater Add DarthTater to Your Contacts #56 07-30-2010, 01:25 PM

ukrany1

Senior Member True WatchGeek

well I for one want some answers on this, my wife has 4 Clasiques __________________

Join Date: May 2009 Location: Michigan Posts: 5,405 Real Name: Ken

timeman Senior Member True WatchGeek

Quote:

Originally Posted by ukrany1 well I for one want some answers on this, my wife has 4 Clasiques This is the only model I have so can't comment on any other version. __________________

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Add timeman to Your Contacts #58 07-30-2010, 02:13 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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paste

timeman Senior Member True WatchGeek

Quote:

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #60 07-30-2010, 02:23 PM

WatchYaThink

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Time Bandit Senior Member Veteran Geek

Join Date: Apr 2008 Posts: 801

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oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

Senior Member Senior Geek

U00SDP2

Join Date: Jan 2009 Location: U.S.A Posts: 217 Real Name: Scott

Senior Member Senior Geek

Hmmmmmmmmmmm __________________ The beauty of the second amendment is that it will not be needed until they try to

timeman Senior Member True WatchGeek

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #65 Yesterday, 03:08 AM

Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Below is the one from ShopNBC Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607 Model# IN0132 http://www.shopnbc.com/PRODUCT/?trac...h-_-family-_-N

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#67 Yesterday, 05:00 AM Join Date: Mar 2010 Posts: 194

jeff meade Senior Member Senior Geek

timeman Senior Member True WatchGeek

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#69 Yesterday, 02:52 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Stones Confirmed As Not Being Diamonds On My Watch

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #70 Yesterday, 02:57 PM Join Date: Jan 2010 Location: THA BRONX Posts: 348

sunaru

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timeman Senior Member True WatchGeek

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timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #72 Yesterday, 03:19 PM

WatchYaThink

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DarthTater Member Member Geek

timeman Senior Member True WatchGeek

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timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #75 Yesterday, 04:05 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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timeman Senior Member True WatchGeek

Quote:

Originally Posted by oscar1 Got the PM from C/S assured me that under my order number, I recieved diamonds & swiss mvmt said in the advertising,but he refered to the watch as "Diamond Crystal accent Watch???????well is it is,or is it a'int. I printed out the ShopNBC's web page before all of this discussion had started and it said nothing about crystals. It still states online nothing about crystals. In fact ShopNBC's web page still says "Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch - J179607".

I also just did a word search on the same web page for "crystal" and the only thing that comes up is Crystal: Flame Fusion. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #77 Yesterday, 04:20 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Just checked my ShopNBC "Order Review" and it states "J179607 - Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch". Nothing about crystals. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #78 Yesterday, 05:06 PM

oscar1

Join Date: May 2010 Location: ohio Posts: 241 Real Name: Joe

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Quote:

Originally Posted by timeman Just checked my ShopNBC "Order Review" and it states "J179607 - Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch". Nothing about crystals. opps,sorry your right,ckd email, I fixed my post,Thankyou. oscar1 View Public Profile Send a private message to oscar1 Send email to oscar1 Find all posts by oscar1 Add oscar1 to Your Contacts #79 Today, 04:36 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Last night I sent a very detailed e-mails to both Invicta and ShopNBC customer service departments on this situation. I explained to them the watch I received didn't have the 42 diamond accent stones as advertised, but were crystals instead. I requested an exchange for the same exact two tone version I purchased originally, but this time the one with the real diamond accents. I stated if ShopNBC doesn't have one then I asked Invicta to check their inventory, or acquire one from one of the other vendors they sold them to. Do I believe I'll receive the watch I requested? In my opinion it all depends on how hard the customer service departments are willing to work to get me and the other customers the diamond accented watch they ordered in the first place. If I hear anything from them I let you know. P.S. I also mentioned that 3200 of these watches were sold, and no official announcement

about this has been made by Invicta or ShopNBC. I suggested ShopNBC should recall all the watches sold, or at least notify all the customers who bought one, that the diamonds that were advertised might be crystals instead. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #80 Today, 07:33 AM Join Date: Jun 2010 Posts: 92

sanlover99 Member Member Geek

does this issue affect the men's diamond classique? should i have mine checked out? sanlover99 View Public Profile Send a private message to sanlover99 Find all posts by sanlover99 Add sanlover99 to Your Contacts #81 Today, 07:49 AM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by sanlover99 does this issue affect the men's diamond classique? should i have mine checked out?

I know nothing about other Invicta classique models, so can't comment on them. Due to the report that some Invicta II Classique Boutique watches were sold with crystals, anyone who owns one should checkout the status of the stones. In my case the jeweler charged me nothing initially for telling me the stones were crystals. However, he did charge me $20 for the official appraisal. If you have your watch inspected let us know if the stones in your watch are diamonds or crystals. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #82 Today, 07:27 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Just received a response form ShopNBC customer service on The Invicta II Classique Boutique Watch. In the e-mail I told them the watch was advertised as having 42 diamond accents, but were determined to be crystals. Are your ready for this? This is ShopNBC response: Dear Mr. XXXXX, Thank you for your email. We apologize for any misunderstanding regarding your Invicta II Women's Classique Boutique Quartz Diamond Accent Stainless Steel Bracelet Watch (order XXXXXXXX). As indicated by our Customer Service line, we have extended your return date to 08/1/10. Please feel free to follow the instructions on the back of your invoice to return this item. We also apologize that the watch is no longer available. Feel free to periodically check for cancellations on the item by entering the item number in the search box on ShopNBC.com or by calling us at 1-800-676-5523.

Please feel free to contact us again if you have any further questions or concerns. Thank you for shopping with ShopNBC. Regards, Sammy B. Customer Service Representative ShopNBC So this is ShopNBC's response to selling me a 42 diamond accent watch, that turned out to have 42 fake diamonds. NOT ONE WORD ON THE FAKE DIAMOND WATCHES, THAT AS MANY AS 3200 CUSTOMERS MIGHT HAVE RECEIVED. LOL When this whole thing blew on July 26 there were around 20-30 of these watches in inventory. The next moment they had the "Sold Out" sign out and boarded up the store for the storm to hit, and pulled the video of any shows stating the word diamonds. I'm still waiting for Invicta's response to my e-mail. Jim said in my original thread that ShopNBC would make matters right for people who received the fake diamonds. If you read ShopNBC's e-mail they extended my return date to 8/1, so that gives me 1 hour and 15 minutes to get the watch back to them. Thanks ShopNBC. I'll let you know what Invicta says when I get their response. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #83 Today, 07:43 PM Join Date: Sep 2009 Location: Central Missouri Posts: 916 Real Name: Donnell

DJRock Senior Member Veteran Geek

Quote:

Originally Posted by timeman If you read ShopNBC's e-mail they extended my return date to 8/1, so that gives me 1 hour and 15 minutes to get the watch back to them. Thanks ShopNBC. I'll let you know what Invicta says when I get their response.

WOW!!! __________________

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ChapOne

Join Date: May 2008 Location: Arkansas Posts: 253 Real Name: Al

Senior Member Senior Geek

Quote:

Originally Posted by timeman The only new news is I'm still waiting to hear from either SNBC or Invicta on this matter. It was requested that people who received the crystal version should wait and not call CS, because it was still being worked on by management. So if you did call the CS representative would probably have no idea what you were talking about. However, if I don't hear something by the beginning of next week, I'll notify both CS departments. There is really nothing to feel better about at the moment in my case. Hopefully there will be

shortly. I don't think I would wait. It seems weird that SNBC would basically say, "Be quiet and sit tight. Trust us." Especially when it is a trust issue to start with. You were sold diamonds, but got crystals. That is a big mistrust issue. The right customer service thing to do is to have you keep the watch for now and refund your money. Of course, don't hold your breath. CS at the Shop, in my experience, just doesn't understand what it's name is all about, customer service. __________________ --ChapOne Ain't life a Grand Diver? ChapOne View Public Profile Send a private message to ChapOne Find all posts by ChapOne Add ChapOne to Your Contacts #85 Today, 07:55 PM Join Date: Mar 2008 Location: TN Posts: 335

drwatch Senior Member Senior Geek

The hits just keep comin' !!! drwatch View Public Profile Send a private message to drwatch Find all posts by drwatch Add drwatch to Your Contacts #86 Today, 07:56 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

It appears that ShopNBC just blew me off and the other customers in the same situation as I'm in. It looked like a standard boiler plate response, that was copied and pasted into my email response. When you mention that as many as 3200 watches might have fake diamonds, shouldn't this be brought to management's attention? Maybe it was and this is the way they want to it handled. They should had at least mentioned the diamond issue. Say it's currently under investigate, say something of this issue. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #87 Today, 08:26 PM

WatchYaThink

Join Date: Sep 2008 Location: Sunnyvale, CA Posts: 3,039 Real Name: Larry

Senior Member Master WatchGeek

WOW !! that is absolutely incredible .... what happened to the assurances from JS that shop CS was on top of the situation and would make the customers happy ?? They would appear to have no intention of doing anything about this! __________________ "He who marches in rank and file has already earned my contempt. He has been given a large brain by mistake, for him a spinal cord would fully suffice" - Albert Einstein WatchYaThink View Public Profile Send a private message to WatchYaThink Send email to WatchYaThink Find all posts by WatchYaThink Add WatchYaThink to Your Contacts #88

Today, 08:41 PM Join Date: Mar 2008 Location: Long Island, New York Posts: 5,117 Real Name: Jerry

timeman Senior Member True WatchGeek

Quote:

Originally Posted by WatchYaThink WOW !! that is absolutely incredible .... what happened to the assurances from JS that shop CS was on top of the situation and would make the customers happy ?? They would appear to have no intention of doing anything about this! If I get a response from Invicta, I'm sure it will be similar to ShopNBC's, so I'm not expecting much. And yes, it does appear they have no intention on doing anything about this. __________________

timeman View Public Profile Send a private message to timeman Find all posts by timeman Add timeman to Your Contacts #89 Today, 09:22 PM

hooptious02

Join Date: Dec 2009 Posts: 83

Member Member Geek

Owch. I'd *try* a call/email to the CEO of the Shop, fwiw, but this *really* disappoints me. Way too much "miscommunication" I see of late between the Shop and Invicta...the Speedway DD fiasco I was willing to chalk up to error, but this really does start to make me wonder...unfortunate as it is for me to say that. hooptious02 View Public Profile

Send a private message to hooptious02 Find all posts by hooptious02 Add hooptious02 to Your Contacts #90 Today, 09:25 PM

Cosmo

Join Date: May 2008 Location: Minneapolis Posts: 2,636 Real Name: Deb

Senior Member Master WatchGeek

How does something like this happen? Very suspicious, to me. Cosmo View Public Profile Send a private message to Cosmo Send email to Cosmo Find all posts by Cosmo Add Cosmo to Your Contacts #91 Today, 10:36 PM Join Date: Apr 2010 Posts: 94

Taxg8r00 Member Member Geek

Wow! Today, 10:55 PM Join Date: Mar 2008 Posts: 7,538

sherm

Senior Member True WatchGeek

I'm going to have the jeweler check my Classique. I'll report my findings. I spoke to Customer Service. They didn't know anything about this but said I can check it out and if it's not as described; I can send it back. __________________

~ Sherm ~ Like a POWDERKEG!!! JS